[Q] Phone freeze after swipe contact to call - Galaxy S II Q&A, Help & Troubleshooting

Recently when i swipe right contact to make a call, calling screen appears but it isn't calling. I must wait few minutes till it starts calling or press home button to go to home screen but then any app or anyhing freezes. It happens once in a while since few weeks. I did nothing special, no new apps, no changes at all. Wierd is my gf phone started to do same thing a bit earlier with no reason, too.
After restaring it works nice then after few calls or few days it starts over.
Is there any obvious reason causing that behaviour or not?
GB 2.3.6, Go Launcher Ex. I got this config since 2 yrs.

try clearing the cache often
and it might solve this.
lagging as it may be called.
ginger bread
official update for jellybean is available ota /via Kies for s2
hit that thanks meter and tell i helped you happy to help.
B)

Related

[Q] Random strange things happening

Ok so I want to convey all the relevant information without this being a mile long.
I have a o2 UK SGS2 running on a 3 sim. I have flashed on Lite'ing 6.1 with ninphetmaine 2.0.5. Up until the following, everything has been 100%.
This morning I downloaded Destinia and played it for a while. Before quitting I took a quick look at in app purchases to see if they charge ridiculous prices (they do). I'm not interested so I quickly spam back to close everything. This is when **** ****s up. OS becomes unresponsive immediately and I have no choice but to pull the battery. (power menu disappears instantly, no registered actions from soft keys or menu button in OS). No change on reboot.
I try reflashing Lite'ning. Mostly no change but I got the chance to get into task manager and uninstall Destinia/Launcher Pro.
I reinstall launcher pro, and now it works most of the time except:
1. Quite frequently the voice action app will load itself, and the unlock notification will pop up.
2. MTP notification will appear occasionally and phone will act like it's plugged in
3. Random Launcher/OS crashes. Sometimes screen on but no response from apps or OS. Sometimes screen won't turn on at all, just softkeys and darkness.
4. at first unlock after boot, camera makes standard focusing sound.
5. on boot, little popup dialog will read "in app purchases not supported in this version of android".
Really I doubt there's going to be any solution other than "wipe and reflash" but I'm really interested if anyone knows what would cause all these problems.
Cheers
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
JJEgan said:
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
Click to expand...
Click to collapse
what this means is that pressed back from the game's in app purchases screen, back to the main menu and then back to the Launcher, I'm sure everyone has done basically this countless times.
Fine but my dictionary defines spam as a different meaning .
But as posted that's where it all went wrong for whatever reason .
jje
Right I wipe-flashed stock 2.3.5 and it's STILL doing this. Voice actions popping up at random, all sorts of apps crashing and hanging all the time.
This has to be a hardware problem now, right?
just a stab in the dark but run a virus check.
I've never had a virus in my life, but I checked anyway and nothing.
Right so I've been watching my phone today. It's still doing random voice action popups. If I leave the phone on standard standby it will be fine for a while. It will then randomly turn on the screen by itself. The screen will stay on, if i leave it long enough the whole thing become totally unresponsive. If I press power the phone will wait a few seconds, then restart. If I don't touch it, it will just restart on its own eventually.
Can anyone recommend at least, some logging software that will let me look at the underlying OS and see what's happening when this is going on.
Is there any possibility your phone also goes to car-mode by itself?
spare parts app??
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Im getting random voice talk and mtp etc. phone is all ovr the place. flashed litening and nimphet last week and seemed fine. used mhl hdmi cable and problems seemed to start from there.
millia90 said:
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Click to expand...
Click to collapse
Read your thread http://forum.xda-developers.com/showthread.php?t=1278790 and your problems are down to the letter the same. I've resigned myself to it being a hardware fault and put in a service request with samsung. Wish I had better news.
Yea me too. My issue is that my SGSII was manufactured in UK so I'm at odds seeing as how I'm in America. The people at the Samsung call center referred me to the UK number so I guess I will have to bits the bullet.

[Q] Dialer issues

Has anyone encountered problems with the dialer?
I can punch in a phone # and press the green button to dial, but it doesn't dial immediately. There seems to be a lag sometimes of up to 30-60 seconds.
Also, sometimes I cannot hang up a call. I press the disconnect button and it just doesn't do anything.
phone app/dialer issue
hello,
i think that the same happened to me. the problem that I am having concerns the phone app on my razr. very, very often when I try dialing somebody, after hitting the the dial button, the screen where is shown a larger photo of the person that I am calling appears then it flashes and disappears (saying <call time 00:00>, something like when the call is terminated) then it reappears by itself after 2 or 3 seconds and the call continues smoothly. this is a very annoying problem, not being able to have control of my calls.
i don`n know what could have started this problem because everything was working fine, and still is apart from this issue. i`m not a skillful android user but i managed to root my phone (making all the necessary backups), then using some specific apps for rooted phones (like titanium, motomizer etc.) and every thing was OK. Lately i`ve installed a navigation program for android to my phone (iGO) but i`m not sure if by doing this, the problem appeared.
to solve this, i`ve tried everything: uninstalling all the suspected apps, factory reset, rolling back my system to a previous backup, updating my system version from 651.73.30.XXXXX.en.EU to 651.167.19.XXXXX.en.EU, cleaning the cache/dalvik cache. the problem still persists...
if you guys have any idea what could have caused this please guide me through a solution.
thanks!

[Q] Slow Galaxy s3 Performance

Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
5aq1b said:
Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
Click to expand...
Click to collapse
The least invasive solution will be to clear the cache for the all the apps affected and reboot.
Or just wipe cache from recovery and see where it goes.
sammy.sung.me.a.song said:
The least invasive solution will be to clear the cache for the all the apps affected and reboot.
Or just wipe cache from recovery and see where it goes.
Click to expand...
Click to collapse
thanks i'll give that a bash.
Was also considering just flashing CM10 jelly bean?
Flash cm10 or Sammy jb
Sent from my GT-I9300 using xda app-developers app
5aq1b said:
Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
Click to expand...
Click to collapse
Reduce animation scale to 0.5
go to setting>developer option>animation scales
You can also set no animation so that phone will response in less time
5aq1b said:
thanks i'll give that a bash.
Was also considering just flashing CM10 jelly bean?
Click to expand...
Click to collapse
How is that very different from a restore?
5aq1b said:
Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
Click to expand...
Click to collapse
Unfortunatlly mate, i think ur having problem with this stock rom did you try to factory reset your device to eliminate those bugs. or flash another Rom because this is definitly a Rom problem.
sammy.sung.me.a.song said:
How is that very different from a restore?
Click to expand...
Click to collapse
it's not lol but at least this way i'll gain as well by upgrading to jelly bean - 2 birds with 1 stone etc etc
kachrukamble said:
Reduce animation scale to 0.5
go to setting>developer option>animation scales
You can also set no animation so that phone will response in less time
Click to expand...
Click to collapse
i'll try this as well mate - thanks!
Same issues that I'm facing
I'm also facing the same issue.... Long black screen pause when exiting or moving from one app to other. Very very frustrating ....
Tried all the trick in world including those that mentioned below.... Will be returning the device and going for a iPhone 5 !
Same exact issue, any results?
5aq1b said:
Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
Click to expand...
Click to collapse
I am having the exact same issue with my S3. Sometimes calls take up to two minutes before they register. The phone remains completely responsive the whole time, and I can try to dial a bunch of different numbers (doesn't matter if I dial a number directly or if I quick dial a favorite or whatever). Suddenly, two minutes later it appears to register that, "Oh, I'm a phone!" and then dials all of the numbers all at once. Two minutes is a very long time to wait for the damn thing to dial. Especially when some iPhone user is sitting next to me going, "Seriously? You put up with that?" It is embarrassing.
I am also on the stock android 4.0.4 (verizon) and I would really really rather not have to wipe it clean and re-install.
The rest of the phone is fast (I am using go launcher) with the exception of the "Negative Colors" widget and the "Assistive light" widget. Both of those act just like the dialer. I hit the widgets and sometimes nothing happens for a minute. Again, the phone is completely responsive the whole time and I can hit these buttons over and over. Suddenly it all registers and then my screen flashes between normal and negative about a hundred times (once for each time I hit the button in frustration), and the led flash strobes on and off (again, once for each time I tried to get it to work).
This does not happen every single time though. Sometimes it behaves properly. Other times, it is super slow, but once it reacts, then I can make calls quickly until I let it sit untouched for a while. Then it gets all slow again.
I thought I'd try flushing the cache, but I cannot seem to find what cache I should flush. I can't find a dialer app, and the only other app that looks appropriate is the Dialer Storage app, but it does not have a cache I can flush.
Can anyone point me to a diagnostic tool that I can use to determine just what the phone is doing at this time? I have tried emailing myself the logs using log viewer, but they are huge and I can't seem to find anything there that I can sink my teeth into. Any help would be appreciated. My iPhone owning friends are becoming insufferable.
bvz2000 said:
I am having the exact same issue with my S3. Sometimes calls take up to two minutes before they register. The phone remains completely responsive the whole time, and I can try to dial a bunch of different numbers (doesn't matter if I dial a number directly or if I quick dial a favorite or whatever). Suddenly, two minutes later it appears to register that, "Oh, I'm a phone!" and then dials all of the numbers all at once. Two minutes is a very long time to wait for the damn thing to dial. Especially when some iPhone user is sitting next to me going, "Seriously? You put up with that?" It is embarrassing.
I am also on the stock android 4.0.4 (verizon) and I would really really rather not have to wipe it clean and re-install.
The rest of the phone is fast (I am using go launcher) with the exception of the "Negative Colors" widget and the "Assistive light" widget. Both of those act just like the dialer. I hit the widgets and sometimes nothing happens for a minute. Again, the phone is completely responsive the whole time and I can hit these buttons over and over. Suddenly it all registers and then my screen flashes between normal and negative about a hundred times (once for each time I hit the button in frustration), and the led flash strobes on and off (again, once for each time I tried to get it to work).
This does not happen every single time though. Sometimes it behaves properly. Other times, it is super slow, but once it reacts, then I can make calls quickly until I let it sit untouched for a while. Then it gets all slow again.
I thought I'd try flushing the cache, but I cannot seem to find what cache I should flush. I can't find a dialer app, and the only other app that looks appropriate is the Dialer Storage app, but it does not have a cache I can flush.
Can anyone point me to a diagnostic tool that I can use to determine just what the phone is doing at this time? I have tried emailing myself the logs using log viewer, but they are huge and I can't seem to find anything there that I can sink my teeth into. Any help would be appreciated. My iPhone owning friends are becoming insufferable.
Click to expand...
Click to collapse
have you tried a different modem( also use getril to match modem and ril)
slaphead20 said:
have you tried a different modem( also use getril to match modem and ril)
Click to expand...
Click to collapse
Thanks for the quick reply. I didn't know what a ril was and did a little research. Fascinating.
As far as I can tell, and please bear with me since I am a complete noob here (though I am resonably facile with Linux), since I am running the original ROM, I don't have any influence over the RIL. Is that correct? I downloaded getril, but it says that my device (Verizon GS3) is not supported.
What is the text that would show up in a log if I made a call? I'm going to try and search the logs again, maybe that will tell me something,

[Q] [P][JB] Problem with phone app

Hey guys.
I recently upgraded to JB. I have an Xperia P.
Most of the things work, but there is a BIG issue with the phone app.
It lags and crashes to the point that I literally struggle to receive and make any call. It is by far the worst bug you can get in a phone. Coz then it ceases to be a PHONE.
Anyone else got this issue? Maybe there is a way to fix it? I have tried to repair the phone via PC companion, but nothing.
Hi
I also experienced this problem, while receiving calls it's sometimes impossible to answer (slider locks on the right side of the screen and application freezes) and make calls - short lag appears after touching the contact, then the screen blinks, then it calls or freezes. It's becoming more and more annoying. I've tried wiping data and cache of Phone application, neither helped.
That being said, I'm currently on a Jellybean 6.2.A.0.400 build, unbranded (changed from branded build, my contract provider is still keeping the OTA). I'm always in battery stamina mode and I'm using Apex launcher instead of stock.
Maybe something is interfering with the app, I don't know. Other thread about ICS being laggy suggested limiting background process limit - I didn't do it just yet, I need to check if any of background apps are not responding (turned Show all ANRs on, I wonder what will happen).
I hope somebody will find an answer to this problem.
Cheers.
I used to roll with nova launcher too, and i have the impression that when i changed back to stock, things were better.
But still not good enough. There are times that when there is an incoming call, the phone just vibrates, without any ringing.
It seems that the issue was solved in A.1.100 update, as it does not occur anymore. However, sometimes there's some trouble reaching me on the mobile, as if I had no coverage, the calls go to voicemail. Anyone has a solution?
Sent from my LT22i using xda app-developers app

[Q] Having issues with my MEGA plz see if you can help!

So i bought a Samsung Mega from ebay and seemed everything was ok. However a day or 2 later i noticed i was not able to make a call. I went and did a reset and everything was fine. I have now noticed this is a recurring problem. out of no where the network stops working and i cant make any out going calls or receive any. The bar on the phone still shows a small bar like there is a network. I also noticed that when i make a call with the phone, the screen shuts off automatically. i press the power button to get it back up and when i try to touch anything on the screen it attempts to pull down the drop down menu. It pulls it down like 2 inches and i have to mess with for the actual touch commands for it to work. as soon as i hit the button to call it shuts off. This device is already rooted and i dont know if something done to the phone has made it wonky. I dont really care about the root and if there is way to fix it i would like to hear any suggestions. this is running android version 4.2.2 kernel version 3.4.0-2052936. the Mega model is SGH-I527. Thx

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