[Q] OTA update - Not running? - Nexus 9 Q&A, Help & Troubleshooting

Hi guys
My N9 just arrived by courier, Plugged it in, cranked it on.
Tells me straight away there is an OTA update, 297.9MB ok cool, go.
Download doesn't seem to be running (have an LTE pocket wifi which pulls in 30+MB/s)...... keep waiting, no progress. Have restarted tablet a couple of times, same effect.
Have also tried to tether directly from phone...same....
is the server pooped?

Has your N9 downloaded the update now? I have the same problem with my wlan N9.

Fixed with factory reset
I had this problem today. I was able to boot into recovery by holding down on bootup. Then I chose to do a factory reset, and the next time I set up the device the download worked.

Yes I tried that 3 times or so but didn't work. Then, today in the morning it was finished so I guess there had been a server proplem.

Related

[Q] Wifi not working after 3588 update

Hey,,
So I received my G tab today and connected it to the internet and downloaded the update (Tap UI V.1.1-3588).
However, after the update got applied, when I try to turn on Wifi it says error. I tried to restart the device twice and on both times the wifi worked and actually connected to my network but then disconnected and went back into displaying the error in matter of seconds. I have searched the forums but it seems no one with stock Rom have had this problem.
Thanks in advance
I had issue with the stock fw, never ever after 3588 was ok, even when reinstalling
Try a new firmware. Maybe
Sent from my UPC300-2.2 using Tapatalk
I've got the same issue here. After restart I have Wifi for a couple minutes then it disconnects and errors until the next restart. This is my second G-tab and my first one works great.
P.S. Other ROMS didn't help my condition so you may want to pursue return before attempting Rom upgrade. I'm back to bone stock and still not joy.
It works now !
All what I did is close the wifi as soon as it starts, gave it a minute then turned it on.
Now I'm not sure if I should do this each time i boot it up, but, it works !
Try doing that, maybe it was by chance that it worked with me .

[Q] Apps & Update Download Issues & Errors

Proud owner of my first tablet as of about noon today (got hooked up through my guy at CDW-G just before their inventory blew up). Since then I've been trying to get the system update to complete with no luck.
I've had it unpack to what appears to be about 90% (or less several other times). But each time it hangs and says "Unable to Connect. Try Again Later."
My internet is solid with no connectivity issues at all from that end. I've tried rebooting multiple times as well. No luck. Haven't found anything useful searching the web either.
I was really hoping to find an actual copy of the update that I could load manually (though USB maybe). But no luck at all.
I've also had it tell me that my device is up to date, but the version listed in system information says 3.0.0..... And then if I go back into System update it says 3.0.2 68 is available again.
Any ideas?
I was unable to perform the update as well. One website attributed it to server overload. I'm just going to wait a while.
I had the same problem. I left my touchpad on over night and it prompted me to reboot when I woke up, then took about 10 minutes with a circular progress...bar...wheel?
That was my assumption as well... I was hoping others has the same experience so I know it wasn't just me.
I had the same problem and did this:
Go to the Hp WebOS Account page on your pc and login with your info.
Go to Device Options
Download WebOS Doctor
Install
Put your Touchpad in Developer Mode: enter "webos20090606" in the Just Type box
Just skip the password option.
Run WebOs Doctor and plug in your Touchpad when prompted.
You'll have the update in about 20 minutes total time.
awesome man. I'll have to dig into that after I tuck the kids in for the night. Thanks for the help!
Be advised, updating via WebOS Doctor will reset your device and you will have to enter all of your accounts again. It does however automatically reinstall all of the apps you downloaded from the market.
Here's a link for downloading WebOS Doctor:
http://www.webos-internals.org/wiki/Webos_Doctor_Versions#Wifi_Only
Why am i getting this error from updating
if its unpacking why am getting the download error?
shouldnt it already be downloaded?
tomv9302 said:
I had the same problem and did this:
Go to the Hp WebOS Account page on your pc and login with your info.
Go to Device Options
Download WebOS Doctor
Install
Put your Touchpad in Developer Mode: enter "webos20090606" in the Just Type box
Just skip the password option.
Run WebOs Doctor and plug in your Touchpad when prompted.
You'll have the update in about 20 minutes total time.
Click to expand...
Click to collapse
I take no credit I just followed tomv9302's instructions.
i had that crap too. It was the slowest 38mb update EVER.
it kept crashing and going to that page. I put this broken LED light to track progress and sure enough it would disconnect but then start back up from where it left off if you reinitiate.
Took like a dozen times (at least) but it finally did it successfully.
I'm sure there's quite a bit of people trying the same thing.
updater working now, it was indeed the slow server, managed to update to 3.02 just now
Did the updater affect any of your existing accounts or make you have to go through the initial setup?
no initial set-up again, just updating
Can't Download Anything :-(
Web works fine but I can't Download any apps or upgrade. I guess its because of the high demand and the amount of people who have this now.
Anybody having problems with the market?
What did u do to fix it?
I had problems with the catalog too. I checked my wife's TouchPad and her's worked fine. I did install a bunch of patches and the OC'd kernal.
I went into Settings/Device Info/Reset Options/Full Erase and that fixed my catalog. After the reset I slowly started adding patches and the sort while checking the catalog functionality after every few installs.
B
nautalis said:
I had problems with the catalog too. I checked my wife's TouchPad and her's worked fine. I did install a bunch of patches and the OC'd kernal.
I went into Settings/Device Info/Reset Options/Full Erase and that fixed my catalog. After the reset I slowly started adding patches and the sort while checking the catalog functionality after every few installs.
Click to expand...
Click to collapse
I'll give that a go...everytime I tried to download it just failed
Still nothing keeps saying try again later
what does "unpacking" mean? Sometimes it gets that far, then says that it's updated, but in system info it still says 3.0.0
Maybe an obvious one but have you tried switching it off and on again. worked for me
I had the same issue for a while - here's how I solved it
Be warned this will wipe your accounts and reset your touchpad - your apps will remain but only because webos is awesome and just goes and redownloads them once you sign back in
Go to the hp touchpad site and sign in - click device options and select download webos doctor. Run that. Meanwhile turn your touchpad off and put it into usb mode (hole the power button and volume button whilst a usb cable is plugged ONLY into your touchpad)
webOS doctor should be asking you to plug your device in now - plug it in (with the USB symbol on the screen) This will then flash your device and but the latest firmware on it.
Then turn it back on sign back in...etc and you should be sorted! I know it is a bit annoying, but it was the only way I could get my market working - the OTA worked, but seemed to not fix the underlying problem - also allowed me to install preware, which has made the device a contender to keep webos on it!

[Q] MTP driver issue...

Hi all,
Just had my new S3 for a few days and loving it so far apart from 1 thing.
I updated the firmware the other day via Kies but now the MTP driver fails to install.
I've uninstalled Kies, drivers, downloaded it again and reinstalled but nothing. Cable is fine and its only happened since the update 2 days ago.
Any ideas as i cant connect the damn thing to my PC now to take pics off, put music on
Cheers
Anyone?
neo6776 said:
Hi all,
Just had my new S3 for a few days and loving it so far apart from 1 thing.
I updated the firmware the other day via Kies but now the MTP driver fails to install.
I've uninstalled Kies, drivers, downloaded it again and reinstalled but nothing. Cable is fine and its only happened since the update 2 days ago.
Any ideas as i cant connect the damn thing to my PC now to take pics off, put music on
Cheers
Click to expand...
Click to collapse
wiered
have you tried some other pc ??
I've had the same problems, and seem to have narrowed it down. I originally had work email on my phone and it caused my phone to not connect to the PC due to security policies. I removed the email and it started working again. However at some point it stopped working again. I had rooted my phone and so I thought maybe that had something to do with it. After trying everything, I found a thread that mentioned factory reset may help. I tried this and sure enough it came back. Until the next day. It stopped working again. I did a factory reset once more, and it started working again. This time I skipped google login (restore). I installed an app at a time and reset the phone. All working still, After a while I got the confidence to restore everything and so far, all working.
My best guess, is the google backups was backing up and restoring something that was causing the MTP driver to fail. It's definitely something on the phone that causes this problem (in my case at least). Since I went through a clean backup / restore cycle now, it doesn't seem to be happening.
Hope this helps!
try on another usb port,off/on usb debugging again,reboot phone ,troubleshoot connection error on kies ,then connect to try , make sure to use original data cable
pblagay said:
I've had the same problems, and seem to have narrowed it down. I originally had work email on my phone and it caused my phone to not connect to the PC due to security policies. I removed the email and it started working again. However at some point it stopped working again. I had rooted my phone and so I thought maybe that had something to do with it. After trying everything, I found a thread that mentioned factory reset may help. I tried this and sure enough it came back. Until the next day. It stopped working again. I did a factory reset once more, and it started working again. This time I skipped google login (restore). I installed an app at a time and reset the phone. All working still, After a while I got the confidence to restore everything and so far, all working.
My best guess, is the google backups was backing up and restoring something that was causing the MTP driver to fail. It's definitely something on the phone that causes this problem (in my case at least). Since I went through a clean backup / restore cycle now, it doesn't seem to be happening.
Hope this helps!
Click to expand...
Click to collapse
This workded for me!!!!! I had tried everything for 2 days but only this worked and I didnt loose root...

What could be wrong with this phone?(Freezing, restarting, doesn't detect carrier)

Ok hello i'm pretty new to this, but I have looked around quite a bit and nothing seems to help. So my friend gave me this Galaxy S6 edge(more specifically the SM-G925I - TCE Mexico (Telcel)). The issue with this phone is that it freezes then restarts randomly and it also doesn't recognize the carrier. It recognizes that theres a sim but the carrier is not recognized and I don't have access to mobile data. The bigger issue at the moment is the crashes though. I already tried resetting to factory defaults, booting in safe mode, wiping the cache and wiping all the data/ factory reset from the recovery menu. I thought it was the OS or something so I installed twrp wiped EVERYTHING(pretty sure I did since when I rebooted twrp told me if I was sure since I had no os installed) and installed the official 7.0 firmware update from sammobile. It was previously 6.0.1 and I thought having a different version might fix the issue. Yet the issue remains, within a few minutes of me using it it freezes, turns off, and reboots. At this stage I might you might think its a hardware issue but when i'm in recovery or download mode it doesn't turn off. Also I decided to leave it charging when I left for work and when I came back it hadn't turned off at all. I checked the uptime and it was at 7 hours and yet within a few minutes of me checking the settings it froze and turned off. I'm not really sure what to do anymore i'll probably take it to a service center to see whats up but I wanted your opinions first. Thanks.
Sochez said:
Ok hello i'm pretty new to this, but I have looked around quite a bit and nothing seems to help. So my friend gave me this Galaxy S6 edge(more specifically the SM-G925I - TCE Mexico (Telcel)). The issue with this phone is that it freezes then restarts randomly and it also doesn't recognize the carrier. It recognizes that theres a sim but the carrier is not recognized and I don't have access to mobile data. The bigger issue at the moment is the crashes though. I already tried resetting to factory defaults, booting in safe mode, wiping the cache and wiping all the data/ factory reset from the recovery menu. I thought it was the OS or something so I installed twrp wiped EVERYTHING(pretty sure I did since when I rebooted twrp told me if I was sure since I had no os installed) and installed the official 7.0 firmware update from sammobile. It was previously 6.0.1 and I thought having a different version might fix the issue. Yet the issue remains, within a few minutes of me using it it freezes, turns off, and reboots. At this stage I might you might think its a hardware issue but when i'm in recovery or download mode it doesn't turn off. Also I decided to leave it charging when I left for work and when I came back it hadn't turned off at all. I checked the uptime and it was at 7 hours and yet within a few minutes of me checking the settings it froze and turned off. I'm not really sure what to do anymore i'll probably take it to a service center to see whats up but I wanted your opinions first. Thanks.
Click to expand...
Click to collapse
*#0*# test if all sensors,cameras,speakers,etc are working.Test wifi,gps,bluetooth.Try to see if charging port is clean inside...

G695U No longer working after the April 2020 Patch

Last week on Thursday, I allowed Verizon to install their Software Update 21 (April 2020.) It made it as far as the going through the optimizing apps and then was stuck in a boot loop. The phone would be usable for about a minute, then would freeze, and then reboot. If I clicked on the System Update option in settings, it would say that a system update was in progress. I chatted with Verizon, and they ended up telling me that the only way to stop the update was to do a factory reset, which I am doing everything I can not to do that as I don't want to lose my data.
I changed it into maximum power mode and it did stop the update for that time being and I was able to use the phone, texting, etc. This allowed me to at least connect the phone to my computer to backup all of the directories. After many reboots, on Friday it finally stopped doing the update and gave me an error which I think was 410. It thought it was updated, though did show as failed. When checking for updates, it said it was the current version. Twice I was able to get the phone to stop by freezing when going to the app and stopping some programs (sadly, I was not able to remember the exact combination that worked) which allowed me to use the phone like normal. All this while, I was uninstalling a large amount of the apps that I had installed hoping that would minimize whatever may have been causing the problem.
Went to each of the google and samsung apps, stopped, disable, and reverted them all back to factory defaults. Guess that was a bad idea, from then on I received an error as soon as the phone started which caused it to go directly into recovery mode. I chatted with samsung and they thought it might be a hardware issue. I still think it is related to their software update, so not a hardware issue.
By using Odin, I loaded the firmware from March 2020, and when it rebooted, it did go as far as optimizing the apps, though anytime it booted up, it would never get past the white verizon loading screen. It took me hours before I discovered that Odin was failing to load the firmware on the phone as the Windows 10 laptop only had USB 3.0 ports which don't always work with Odin, and ended up being successful using my old Windows XP laptop as the USB 2.0 ports worked fine. After a bit hanging on the verizon loading screen, it would reboot and never went past. I have been able to load the March and April 2020, though none of them will ever get past that white verizon loading screen. I did see something say that in loading TWRP, I could possibly do a full backup of the phone which is what I would like to do.
One time I only loaded the AB file for a different version than I had loaded, and it was the first time it went beyond the white screen, only to tell me that the verification failed and it would need for me to do a factory reset. I was able to reboot the phone without actually doing the reset.
I have read many posts here and the forums on androidcentral, and with so many things, I really needed to post to get guidance from people here that can point me in the right direction for any other things that I can try. As you have read, doing everything that I can to get the phone working by keeping my data. Any help would really be appreciated.

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