[Q] Help. usb stopped working - Galaxy S III Q&A, Help & Troubleshooting

I have a samsung galaxy s3 with stock firmware. I've hade a few custom roms before but put it back to stock for some reasons. But now odin does't recognize my phone. Drivers are up to date, the usb cable is the same, other phones are detected (s2 and s5). i have tried other cables including from other s3's from the box. I tried to root it from sd but still no luck, so i can't put custom rom from sd. Is there any way to put a rom from sd without rooting? it can be stock, it doesn't matter(i'm stuck with stock recovery). Also I consider myself a noob, so any explanation would be appreciated. Thank you

No, there isn't. Try another pc or resolve the usb conflict on the pc.

boomboomer said:
No, there isn't. Try another pc or resolve the usb conflict on the pc.
Click to expand...
Click to collapse
The same thing on other PC's.

I can only suggest following the guide on how to flash with Odin very carefully, then try searching for similar posts that got resolved.
However, most I've read were due to drivers or leads -if your phone connects normally in MPT mode but not in download mode then it's unlikely to be the s3 is faulty.

boomboomer said:
I can only suggest following the guide on how to flash with Odin very carefully, then try searching for similar posts that got resolved.
However, most I've read were due to drivers or leads -if your phone connects normally in MPT mode but not in download mode then it's unlikely to be the s3 is faulty.
Click to expand...
Click to collapse
It charges only...doesn`t connect in any way. Seems like i have to visit a service?

Same here!
Having exactly the same issue here! When connected by usb cable to the computer, theres no USB connection on the status bar. Just the ray symbol on battery to demonstrate the USB is connected.
I need to change my ROM, but even Odin didn´t recognise my phone.
Some clue?
Thanks!
Ps: sorry for my poor English....

Same Problem
I have the same problema, after the installation of the custom Rom, in about 1 week, the PC no regcognize my Galaxy S3. I have test it in another computer with another usb cable. I need help, i need to put a stock rom without odin, i have clockwormod installed.

Related

[Q] Has my SII's USB died?

Well, the day before it occurred to me that I'd like to install a custom ROM, therefore I went on to plug my phone into my PC and for my surprise, the phone didn't pop that MTP warning and the PC did not recognize it.
So I went around and changed USB ports, cables and PCs, same thing.
Decided to try Mass Storage mode, when I press the START button and put in the cable it goes back into the main start screen.
So I went on and tried that *#7284# trick people used since apparently 4.0.3 bugged some crap stuff in the phone, no success either.
Strangely enough I can connect the "pendrive dongle" and it will map pendrives.
Well, I don't have my phone rooted or with SU so that means CWM from app store won't be able to install the recovery module, and I can't install... you get the picture.
Nor ODIN nor HEIMDALL will recognize my phone in recovery mode, wich suggests that the data lanes on my phone went somewhat dead.
Finally, any cable I plug in the phone says it's charging my device, wich leads me to belive that the usb port is dead.
Anyone had this issue?
Anyone can confirm me I'll have to take it to Sammy's assistance?
Sure looks like the USB is dead/dying.
Sent from my digital submersible hovercraft.
So I got one more question, can I root and/or install CWM so I do not stay dependent of the USB to update it or I do need to plug in the USB to install CWM through ODIN?
Several problems
It can be several reasons
1.the usb is dead buy new
2. try factory resetting the device
3. install kies on pc it will install all the drivers that you need
4.your usb port(of the phone) is dead
I had the same problem pc was saying "USB cannot be recognized" I TRIED EVERYTHING from factory resetting, changing pc usb ports, changing usb, changing kernel, roms, trying on other pc, reinstalling kies and drivers but nothing. The problem was in the usb port on the phone where you connect the charger on the phone. That part is weak and so you have to change it. Take to customer service with your warranty and they will fix it without charging anything just tell them your problem and say that you read that most of the galaxy s2 users have this problem and that you didn't touch the hardware of the phone
Angelkom said:
It can be several reasons
1.the usb is dead buy new
2. try factory resetting the device
3. install kies on pc it will install all the drivers that you need
4.your usb port(of the phone) is dead
I had the same problem pc was saying "USB cannot be recognized" I TRIED EVERYTHING from factory resetting, changing pc usb ports, changing usb, changing kernel, roms, trying on other pc, reinstalling kies and drivers but nothing. The problem was in the usb port on the phone where you connect the charger on the phone. That part is weak and so you have to change it. Take to customer service with your warranty and they will fix it without charging anything just tell them your problem and say that you read that most of the galaxy s2 users have this problem and that you didn't touch the hardware of the phone
Click to expand...
Click to collapse
Warranty has already expired.
Kies was installed on the PC, ODIN gives no info @ COM port.
I wanted to connect it just to root and install CWM so I can swap ROMs as much as I want.
Thing is, the customer service wants 1 week to assess the issue and probably 100USD to fix it.
So for some god-knows-why reason my phone decided to conect to MTP while charging, I quickly restarted it into revocery mode and flashed CF_Root w/ CWM5.5.
Successful!
Bloody USB thingy!
Now I can start messing around with the phone.
Anyone has a n00blet guide on ROMs?
I was thinking about moving to CM 10.1, one of those nightlies running 4.2.2.
This is the one I used >> CF-Root-SGS2_XW_OXX_LPE-v5.5-CWM5
Can anyone suggest actions?
For future you should change your USB-Port. Here we get one for about 15 € (about 20 $) in ebay. It's very simple to change and then you have a full working phone again. Just watch the Videos on Youtube and everyone can do this. Hope I could help!

Phone not detected by windows 7 help!

Hi guys,
I'm new to this forum. I've got a Samsung i777 on android 2.3.6 kernel 2.6.35.7 build number gingerbread.uckk6
I've recently bought this phone off ebay
My phone does not get detected by windows 7 or Macbook. I've tried changing the USB flex cable with I9100 v2.3 but still no luck.
When I connect USB port it beeps and shows mtp-initialization/mtp-connected on the phone but it is not shown on windows. It says USB cannot recognise the device. I've got a s3 and ideos x3 both of them are detected.
I've installed kies 3 on my laptop.
I had to swtich off the wifi on the phone because it consumes a lot of battery, I think it is because of the android version I'm using!
I want to root the phone and unlock it!!
Any help is appreciated!
Sent from my SAMSUNG-SGH-I777 using xda app-developers app
I'm guessing the problem is the Samsung drivers you have installed for the s3. Try uninstalling those and installing the correct drivers for s2.
Sent from my GT-p511x
you can check this thread for driver
http://forum.xda-developers.com/showthread.php?t=961956
You most likely need a new cable. Happened to me once! Could be the drivers but I HIGHLY recommend just trying a new USB cable.
Thank you guys for all your help really appreciate it!
I have tried all the steps mentioned above tried to uninstall all the previous drivers I had and installed the new driver as mentioned in the above link but no luck
I tried it on a friends computer with a different cable still it shows the USB device is not recognised!!
kshah1606 said:
Thank you guys for all your help really appreciate it!
I have tried all the steps mentioned above tried to uninstall all the previous drivers I had and installed the new driver as mentioned in the above link but no luck
I tried it on a friends computer with a different cable still it shows the USB device is not recognised!!
Click to expand...
Click to collapse
Did you install another ROM? It might help to Wipe system, Data, ETC! it appears to be a software problem. Or at least my guess is the ROM your using.
The Galaxy phones all use the same USB drivers whether it's an S2, S3, S4, etc., so if the installed drivers were working for your S3, it's unlikely to be a driver issue.
Can you boot it into download mode? If you happen to have a USB jig, that's the easiest. Otherwise, power off the phone, unplug the USB cable, hold Vol +/Vol-, then plug in the USB cable. It should go into ODIN download mode. See if Windows detects the phone that way. If so, it very well could be something weird with the OS installed (although it appears to be stock).
If you can get into download mode, you can flash a stock kernel to make sure you are starting fresh. A good file repository is found here. I recommend the stock UCKH7 image I777_UCKH7_OCD_No_BL.7z (you'll also get root).
And yes, the UCKK6 release had a serious bug related to the wifi that could drain your battery. Best to go with UCKH7.
You could also download an app that allows you to enter download mode.
SighIsAnonymous said:
Did you install another ROM? It might help to Wipe system, Data, ETC! it appears to be a software problem. Or at least my guess is the ROM your using.
Click to expand...
Click to collapse
How would I be able to change the ROM if the phone is not detected
jpasher said:
The Galaxy phones all use the same USB drivers whether it's an S2, S3, S4, etc., so if the installed drivers were working for your S3, it's unlikely to be a driver issue.
Can you boot it into download mode? If you happen to have a USB jig, that's the easiest. Otherwise, power off the phone, unplug the USB cable, hold Vol +/Vol-, then plug in the USB cable. It should go into ODIN download mode. See if Windows detects the phone that way. If so, it very well could be something weird with the OS installed (although it appears to be stock).
If you can get into download mode, you can flash a stock kernel to make sure you are starting fresh. A good file repository is found here. I recommend the stock UCKH7 image I777_UCKH7_OCD_No_BL.7z (you'll also get root).
And yes, the UCKK6 release had a serious bug related to the wifi that could drain your battery. Best to go with UCKH7.
Click to expand...
Click to collapse
I was able to boot to download mode by holding the vol +/- key and then plugging in the USB cable but there is no movement from the computer it doesn't make a sound nor does it detect. I tried restarting the phone then I get a notification on windows that USB device not recognised!
Yes I guess this rom is useless, if the wifi is switched on then battery would not even last 6 hrs!
kshah1606 said:
I was able to boot to download mode by holding the vol +/- key and then plugging in the USB cable but there is no movement from the computer it doesn't make a sound nor does it detect. I tried restarting the phone then I get a notification on windows that USB device not recognised!
Click to expand...
Click to collapse
Are you saying to get a balloon notification in the tray that says the USB device is not recognized? A possible reason for that is a faulty USB cable or USB port (funny enough, I actually got that message last night when I was playing around with my Captivate, and switching USB ports made it work). I know you said you've tried other computers an another USB cable, but that's about my only idea. Maybe there's some debris inside the connector that's messing up the connection.
When you say you changed the "USB flex cable", are you talking about the internal connector and board inside the phone? If so, perhaps the I777 connector board is actually a little different than the I9100 board and causing a compatibility issue.
The bug in UCKK6 related to wifi didn't affect everybody, but it definitely affected a lot of people (based upon reports here).
kshah1606 said:
How would I be able to change the ROM if the phone is not detected
Click to expand...
Click to collapse
If you have an SD card, you can download another ROM on that SD card from your computer and then you can install custom recovery (CWM) and then install the ROM from SD card.
kshah1606 said:
How would I be able to change the ROM if the phone is not detected
Click to expand...
Click to collapse
First ill run you through the problem I had. Just for reference did you use Mr. Cooks script before flashing Cyanogenmod 11? One of his scripts for cleaning before flashing, actually deletes a certain file, not to keen on which one. What it results in though is not being able to flash OF ROMS and some certain custom ROMS! So id recommend alliance's ROM! As for the "Getting the ROM on your device, you could put the ROM on your SD though recovery "Mount and storage/Mount mass storage/" or just use a micro sd card adapter and move it on there that way.
Thanks for your reply. Would you mind sending me the link on how to do that step by step as mentioned I'm new to Samsung phones and also this forum.
Your help is appreciated
Sent from my SAMSUNG-SGH-I777 using xda app-developers app
kshah1606 said:
Thanks for your reply. Would you mind sending me the link on how to do that step by step as mentioned I'm new to Samsung phones and also this forum.
Click to expand...
Click to collapse
What state is your phone currently in? Is it still not detected by the computer? You are still on 2.3.6, correct?
If it's still not being detected by your computer, I'm not sure if you can flash anything needed using the stock recovery. I know that when I flashed stock JB, I was able to boot into stock recovery and directly apply the standard CWM update file here. It will give boot into a temporary CWM that should allow you to flash other ZIP files (like a ROM), although I had trouble doing that (so I ended up flashing the AJK_v4.9_NoSwap.zip kernel using the MobileOdin android app, which gave a permanent CWM recovery).
I'm not sure if this same process works with the 2.3.6 recovery. However, in order to get the stock recovery to see the internal SD card, I had to run adb shell commands to mount the partition (meaning I had to have a working connection from the computer).
Solved!!!
HI Guys,
Many many thanks for all your responses!
I have changed the USB flex cable again to an older version v2.2 and my phone is currently being detected by kies! So relieved thanks a lot for all your help..now the rooting begins!!:laugh:

[Q] boot loop and no USB debugging

Hi. Wifeys S3 (just over a year old) has started bootlooping.
I can get into Odin and stock recovery but nothing else. The phone was always off limits to me so it has never been rooted of had USB debugging enabled. Ive tried adding a stock ROM to the SD card and installing via stock recovery but no good. Ive tried installing Kies but it wont find the phone. the USB drivers ive installed just come up with an error for the phone.
Am I stuffed ? Any options out there ? Im an ADB novice ....
Hi there,
no worries mate, just boot into Download Mode and flash a fresh stock ROM via Odin. Before you do that make sure
to read and understand stuff, otherwise you might permanently brick wifey's device. Make sure to flash only files intended for
that particular device. Ask before you do something stupid you didn't understand.
You will find everything about i9300 here:
http://forum.xda-developers.com/galaxy-s3/general/samsung-galaxy-s3-sticky-roll-thread-t2344125
Benko111 said:
Hi there,
no worries mate, just boot into Download Mode and flash a fresh stock ROM via Odin. Before you do that make sure
to read and understand stuff, otherwise you might permanently brick wifey's device. Make sure to flash only files intended for
that particular device. Ask before you do something stupid you didn't understand.
You will find everything about i9300 here:
http://forum.xda-developers.com/galaxy-s3/general/samsung-galaxy-s3-sticky-roll-thread-t2344125
Click to expand...
Click to collapse
Thanks.
Ive installed ODIN. Downloaded latest Samsung Drivers. Found a ROM (stock)
but ..... i cant get the device to be recognised by the USB drivers. I can get into ODIN on the phone - but i keep getting USB not recognised (Device Descriptor Request Failed).
Grrrrrrr
Uninstall kies and do a full driver wipe, then start again with just the usb drivers and odin. Try different usb leads and ports.
The symptoms so far describe motherboard failure, if you can't get odin to connect then it looks terminal.
I'd presume you've tried factory reset and cache clear in stock recovery.
boomboomer said:
Uninstall kies and do a full driver wipe, then start again with just the usb drivers and odin. Try different usb leads and ports.
The symptoms so far describe motherboard failure, if you can't get odin to connect then it looks terminal.
I'd presume you've tried factory reset and cache clear in stock recovery.
Click to expand...
Click to collapse
uninstalled kies - uninstalled drivers. reinstalled drivers. still no connection and device descriptor request failed.
The phone isnt that old (was provided as a replacement for a dead Xperia) - maybe 18 months - so I might contact Samsung and see what they say
Honestly, in my experience (escpecially since using boxes) it is rarely a hardware brick.
1 from 10 dead phones or bootlooped devices have a defective board, the rest is recoverable by software repair.
There a tons of threads around like 'i9300 not regonized on USB port' etc. I find it much too early to give up saying it's the board.
It's probably not the board. Anyway, if you don't want the hassle of finding the fault and you are still under warranty of course you might just as well
see your service center.
But: it actually is a way to pull customers money from their pockets. I've seen HTC and Samsung changing boards 'cause the device has been rootet or BL unlocked.
They tell you it is their policy to return devices only in factory state and take all sorts of excuses to charge you changing the devices board without any neccessity.
quietening !
boomboomer said:
Uninstall kies and do a full driver wipe, then start again with just the usb drivers and odin. Try different usb leads and ports.
The symptoms so far describe motherboard failure, if you can't get odin to connect then it looks terminal.
I'd presume you've tried factory reset and cache clear in stock recovery.
Click to expand...
Click to collapse
Just to quieten a little the OP, I can use ODIN on one of my laptops and not the other (USB not recognized depite wiping all KIES elements on the laptop, rebooting, installing USBdrivers from Chainfire (I believe) and rebooting.
No way. on the other laptop all is fine.
BTW This is a 9300 but not Qualcomm so I cannot find any soft to deal with nv files and EFS. ANyone knows if that exists for Exynox chipsets ? (so to have the adequate menu in Phoneutils)
Or is there a way to use command line to put the smartphone in theadequate mode for using EFS pro, or other NV tool (Qualcomm mostly, seem to me )
Regards
Have you tried booting the phone without the battery while on the charger? Hold vol up+home+power, release just power as the screen lights up.. vol down for download mode (needed for odin).
Sent from my GT-I9300 using Tapatalk

Real problem with USB port

Hi everyone I wanted to flash a rom on my new S3 but I couldn't beacuse of the USB. If I plug the USB the phone charges but it doesn't recognize it as a phone, in fact it says "Unknown Device" and doesn't let me install any driver. I've tried everything possible: uninstall and install new drivers, install different types of drivers, I've also tried the secret cose *#xxxx*xxxx# (I can't remember the numbers).
If anyone has a possible solution for this, let me know, thank you
EDIT:I've also tried different pc and usb port, but nothing happpened
Try another lead and put the phone in download mode first.
Else you have a fault with the usb socket or motherboard.
boomboomer said:
Try another lead and put the phone in download mode first.
Else you have a fault with the usb socket or motherboard.
Click to expand...
Click to collapse
I've tried that, but the result is still the same :/
EDIT: please guys, if someone can tell me a method to, at least, root my phone whitout connecting it to my pc, would be great! I've tried framaroot, towelroot and also motochop method, but none of these worked
There is no way to root without using Odin and the usb port.

[Q] Samsung S6 Undetectable by Computer

Hello guys i'll try to keep my explanation short.
Device Samsung S6 Edge (rooted)
Not detected by ANY PC anymore, HOWEVER it does charge.
I Tried 5 different cables (new, original, old) cables do work so does the main PC
as my other devices are detected.
I have deleted KIES, SMART SWITCH , DRIVERS and reinstalled in the same order.
So, i flashed the S6 back to stock using TWRP (S6 was running Custom Rom XtrestoLite).
Still nothing, so i deleted all my files from the phone and flashed it back to stock again.
Still nothing, so i wiped the complete OS off the S6.
Now i'm here.
Try to change the usb mode it may can help
somestuff said:
Try to change the usb mode it may can help
Click to expand...
Click to collapse
That's impossible as i've said my S6 has no rom and Computers do not detect the S6.
StuckOnAndroid said:
That's impossible as i've said my S6 has no rom and Computers do not detect the S6.
Click to expand...
Click to collapse
Tell me the status for now, S6 is running on stock or custom??
enable usb debugging and install usb driver again, also check in another pc/laptop whether they are detecting it or not.
Use Original cable and give a shot This might help you.
Also head over to Samsung's ofifcial Developer website and fetch the Samsung USB Driver pack which is about 15MB.
That generally solves the issue. Atleast for me!
I had the same problem think the usb board is damaged... you should replace it.
It was running a custom rom, but now the phone has no rom. I can only into download mode or TWRP and thats it.
So there are no options available on the phone itself.
I tried kies driver, smart switch driver, seperate driver from samsung website, i've also tried clockwork samsung driver. Nothing works for me.
Maybe it's the micro usb port that is damaged, but i highly doubt that.
StuckOnAndroid said:
It was running a custom rom, but now the phone has no rom. I can only into download mode or TWRP and thats it.
So there are no options available on the phone itself.
I tried kies driver, smart switch driver, seperate driver from samsung website, i've also tried clockwork samsung driver. Nothing works for me.
Maybe it's the micro usb port that is damaged, but i highly doubt that.
Click to expand...
Click to collapse
Highly improbably that the USB board is damaged. Try different cables and before that, try it on a different PC. Sometimes it does work. My friend's S6 wouldn't read in Download Mode on my PC but it did on his.
Also head over to Run on your PC and type devmgmt.msc and check if there are any drivers missing.
I think the problem is the drivers
Install new drivers or find other samsung ... and try again
i've installed many drivers including the one that is 15,3mb in size.
guys it's not the computer because it does detect my tablet and my s7.
which also means that it's not the cables and believe me i have tried many cables about 8 cables now .
it's not the drivers, i dont know what it could be.
i think i'll order a new micro usb port and try that out eventhough i know that the usb port can't be damaged.
Unless one of you has a better idea, you are welcome to share.
Update: Hi guys, i've replaced the port but the phone is still undetectable by any computer.
Does anyone know what's wrong with this device?
Seriously, is there NO ONE of you guys with any knowledge or what?
I was going to say your usb charge port is damaged enough that it will charge but not transmit data but i re-read your post and realized you can't have a charge port issue if you able were able to flash stock rom. If you have teamviewer, pm me and i'll try to help you.
I have had this issue before in the past. Turned out that the cable was at fault. Swapped it and everything worked as expected, computer found it once again.
If it's not the cables as you claim, then you may have to ship it to samsung and request a replacement device.

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