Hello,
I have an MTK6589 phone GFive G9 phone with 4.2.1 Android version firmware custom added on the phone (not part of the settings coming with the phone). More information about the version is in the attached screenshot.
Generally, the phone is working fine but I have been experiencing issues with random restarts when using the phone. This happens approximately once a day, the phone freezes for around 10s and then restarts and continues working normally. I believe that this is relate do some of the apps I have installed on the phone, but I am uncertain which ones or if this assumption is correct.
I would like to get to the root of the problem, could you help me determine what is causing this issue?
Is there any log files that could help me with this or is the only way to go and start uninstalling random apps until I discover which is causing issues?
Is there any way to determine that the issue is not in the ROM itself?
Thank you,
Related
My phone has crashed and I can't get it to start working again.
Its booting up, but then it gets to a certain point and then nearly every single android service has an error and needs to be force closed.
I'm trying to connect it to Samsung Kies but its not connecting.
Can anyone tell me what's gone wrong and how to fix it? I'm running the stock ROM.
Greetings,
I have been tinkering with my GF's 850f with the hopes that she will forget about those damn expensive Iphones and embrace the Android way... but so far the Alpha has been acting up. I will explain the issue:
Sometimes, seemingly at random, the phone will get stuck and get really slow. I think I managed to isolate the issue because it seems to happen after using an app that uses the microphone (Duolingo, Whatsapp). After she uses the microphone, the phone will remain stuck. You can get out of the app and close it, but it won't open again and the phone gets slow. Everything goes back to normal after I reboot the phone, but it invariably happens at least once a day. It doesn't happen everytime she uses microphone.
Things I've tried:
Upgraded to official Lollipop using the France image (Clean flash)
Installed custom recovery (First 2.8.0 and then 2.8.6)
Flashed Ozcan ROM (Clean flash again)
It didn't happen on KitKat, it actually began after flashing the Lollipop upgrade, but I'm iffy about downgrading from Lollipop. Anyone knows a way to debug, single out or fix something like this?
Thanks in advance!
Hi guys.
I have a problem wih my phone. When I bought it the operating system was android 5.0.1 and the phone constantly reboots so I changed it to android 4.4 (original version) with Odin and nothing changed. There are periods when is working fine but just few days,in rest the phone keeps restarting especially when battery level is below 50%.
I'm thinking to change the system to cyogen or something else but I don't know if this will work .
What can I do in this case? Thanks!
Hi,
I have had my phone in a bootloop for the last week where I could not access download mode. However, I finally managed to flash stock firmware 4.2.2. It booted up fully and I thought it was all solved when... it started crashing and getting into a bootloop which would be fixed by removing and reinserting the battery.
What I noticed when I went into settings and looked at running apps, was that I was using 0.95gb-1gb of the phones 10GB of RAM!!!!!! Obviously this is not the real amount of the i9300's ram (which is 1GB).
I am now suspecting that I have some sort of problem with my Kernel....?? I am also guessing that the crashes and bootloops come from the phone trying to access an amount of ram which it thinks it has, but is simply not there.
Currently I am in a bootloop where I can access recovery (CWM) for a second and it immediately crashes and reboots. Same for download mode.
Any help is appreciated. I've not found any, but if you happen to know of any other thread which solved this problem, please link. Thanks in advanced.
alexdelrio7 said:
Hi,
I have had my phone in a bootloop for the last week where I could not access download mode. However, I finally managed to flash stock firmware 4.2.2. It booted up fully and I thought it was all solved when... it started crashing and getting into a bootloop which would be fixed by removing and reinserting the battery.
What I noticed when I went into settings and looked at running apps, was that I was using 0.95gb-1gb of the phones 10GB of RAM!!!!!! Obviously this is not the real amount of the i9300's ram (which is 1GB).
I am now suspecting that I have some sort of problem with my Kernel....?? I am also guessing that the crashes and bootloops come from the phone trying to access an amount of ram which it thinks it has, but is simply not there.
Currently I am in a bootloop where I can access recovery (CWM) for a second and it immediately crashes and reboots. Same for download mode.
Any help is appreciated. I've not found any, but if you happen to know of any other thread which solved this problem, please link. Thanks in advanced.
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Flash 4.3 or 4.4 if available and use optiin nand erase all in odin with pit file and repartition
Hi,
I tried to install the latest software update which was available in Software Updates on my SM-A107F phone.
It downloaded with no issues first time and I was prompted to restart and install the update, which I did.
The update process starts and appears to run to completion (gets to 99% of "Installing System Updates...") and then the screen goes blank / phone turns off.
I've restarted the phone multiple times with consistent outcomes. I have not rooted this phone, installed TRWP or anything similar. I think I may have enable developer mode options but nothing else.
Is anyone else experiencing this issue? And have you been able to get around it?
Regards
K
I have exactly the same issue , 99% installing update and shuts down!
data on the phone are really important to me so I was afraid to flash the phone , please if anyone knows how to fix this issue without losing data let us know...
skysheykh said:
I have exactly the same issue , 99% installing update and shuts down!
data on the phone are really important to me so I was afraid to flash the phone , please if anyone knows how to fix this issue without losing data let us know...
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