[Q] Can't Access Play Store After a Factory Reset... - Nexus 9 Q&A, Help & Troubleshooting

or, stated differently, "I've Been Banned From the Play Store..."
I am unable to get a full restore from my backup on Google servers because I get the dreaded "... no connection" "Retry" message whenever I go to the Play Store. I wouldn't mind that the restore is incomplete if I could just download the apps manually, but I can't.
Here's my tale of woe (and, yes, I'm a bit of an Android n00b, but I'm not new to these computin' devices):
I unlocked the boot loader right after I received the N9 and had it rooted a day or two later. All seemed well...
Yesterday (Thursday, 11/13), I received a notification that there was an update available. I was probably still half asleep, so that's why I said "Okay" to the update--and then realized that on a rooted device, that isn't a good idea. It stopped after a few minutes and said the update had failed. My N9 still worked, but was still at 5.0 (LRX21M) and not 5.0 (LRX21Q) as I'd hoped.
However, some things just didn't feel right and I convinced myself that I should get back to stock and leave my N9 unrooted until things matured a bit--this may have been irrational, but I convinced myself it wasn't.
So, down the "flash-a-system-image" path I went; following the instructions found on Google's "Factory Images for Nexus Devices" page. Unfortunately, I got the "missing system.img" error and knew something was amiss. I resorted to following some steps gleaned from various sources to flash everything manually. This worked and I was presented with a pristine install screen upon initial boot. All seemed well until I realized that the 100+ apps I had chosen from a previous backup were not downloading as they should be.
Numerous Factory Resets later, I am still unable to get access to the Play Store from this device and lately have been getting a message that the Play Store has stopped.
I have tried many of the suggestions and purported fixes that pop up when one Googles this issue, but none have worked in my case.
So, my question is: What options do I have to get the Play Store app available to this device? Should I be considering re-flashing everything manually, again?
I am open to any and all suggestions. Just remember that being a n00b, I may have a few more questions.
Thanks in advance to any and all who read and/or reply
nc

SOLVED!
So, I spent several hours into the early morning wiping, re-flashing and factory resetting the N9 and finally stumbled onto the root cause of my problem--THE BACKUP I WAS RESTORING HAD THE WIFI PROXY SET TO MANUAL!
I had been messing with AdBlock Plus and had changed the proxy settings trying to get that to work. Seems the backup contained these settings and as soon as they were "restored", all subsequent restores were failing due to the device not being able to see the outside world. I discovered the proxy issue when I opened the Chrome browser and it suggested I check the proxy settings as it was blind to the outside world as well. Once I changed the proxy setting to "None", all apps were restored and we're up and running.

Download host editor ... It works 100 %
Sent from my Micromax A106 using xda app-developers app

Related

[Q] Market inaccessible

I've been having a weird problem with my Vibrant for the past ten hours or so, and can't seem to find a solution. I was running stock rooted JI6 and attempted to apply some app updates through the Market, but began getting network connection errors. I gave it several minutes, and when it refused to let me in, I restarted the phone, which had no effect. I did an ODIN restore and reverted to factory settings, and the phone refused to sign me into my Google account, saying it couldn't establish a reliable connection. I hunted around and eventually got signed in using the YouTube app workaround, but now when I try to access the Market it says the server is unavailable.
I haven't heard any buzz about a major outage, so I assume this is not something on Google's end. For the record, my connection is fine (tried to sign in to Market on both 3G and WiFi, no go, but browser and other internet-connected apps work fine, as do Google's sync services once I've managed to sign in through YouTube), and my Google account appears entirely normal PC-side. I saw an old thread about people having problems in China etc. after Google was partially blocked there, but as I'm in the United States, I don't think that applies. I am completely at a loss, and now I'm stuck with a factory-settings phone with no apps because I can't get into the Market.
I've followed the XDA forum for a couple months now, but this is my first post. I'll be heading to a T-Mobile store to ask them about it later today, but I'm hoping you folks will be able to shine some light on the subject in the meantime and perhaps even save me the trouble. I'm still pretty new to smartphones and Android, so go much beyond rooting and ODIN 101 and I'm quite ignorant. Any insight would be appreciated. Thanks for your attention!
Market works fine on my end. Try clearing the data on market that has helped me in the past. From home screen menu/ settings/ applications/ manage apps/ market/ clear data and cache reboot.
There's no entry for the Market in my apps list, since it's pre-installed.
zorak950 said:
There's no entry for the Market in my apps list, since it's pre-installed.
Click to expand...
Click to collapse
Click All filter at the top
No change.

[Q] Yet another market question

I have a G Tablet that I've been running on stock firmware until today. I had downloaded a couple of apps (Angry Birds and something else I never used) but most of the time my tablet sat and waited until I heard there was a reasonably stable Honeycomb ROM to install. Today I took the plunge.
Installation of ClockWork went without a hitch. Installation of the ROM (GTabComb 3.3) went without a hitch. I booted up the first time and entered the GMail account I've had for years. I got the "Unable to process purchase" error. I googled, I found a thread that walked me through deleting the account info and clearing the cache info. Then, instead of re-entering my old GMail account, I set up a whole new account from the G Tablet. On finishing it gave me an error that the account was created, but it was unable to store the account info on my tablet. I still get the purchase error. I've tried the work-around a few threads mention, but the app market website says I have no device associated with my account. I've gone into Settings>About and all the entries for type of tablet, etc. are blank. I'm guessing this is the problem (but realize my guess could be totally off).
Is there anything I can do that I haven't already? I've read posts about the market until my eyes are bleeding, and I've found nothing that will let me get past this.
Market v3.1.5
ScottinSoCal said:
I have a G Tablet that I've been running on stock firmware until today. I had downloaded a couple of apps (Angry Birds and something else I never used) but most of the time my tablet sat and waited until I heard there was a reasonably stable Honeycomb ROM to install. Today I took the plunge.
Installation of ClockWork went without a hitch. Installation of the ROM (GTabComb 3.3) went without a hitch. I booted up the first time and entered the GMail account I've had for years. I got the "Unable to process purchase" error. I googled, I found a thread that walked me through deleting the account info and clearing the cache info. Then, instead of re-entering my old GMail account, I set up a whole new account from the G Tablet. On finishing it gave me an error that the account was created, but it was unable to store the account info on my tablet. I still get the purchase error. I've tried the work-around a few threads mention, but the app market website says I have no device associated with my account. I've gone into Settings>About and all the entries for type of tablet, etc. are blank. I'm guessing this is the problem (but realize my guess could be totally off).
Is there anything I can do that I haven't already? I've read posts about the market until my eyes are bleeding, and I've found nothing that will let me get past this.
Click to expand...
Click to collapse
Go to this post http://forum.xda-developers.com/showpost.php?p=17983747&postcount=1, download & install Market v3.1.5 & you will be good to go.
And that downloaded and installed perfectly, and I'm downloading and installing without a glitch. Thanks!

[Q] Google Play Store (aka Android Market) stopped to work on NT

Anyone experiencing this problem?
This started to happen 2 days ago, when I open Google Play Store app. I just get a "Server Error" message with a retry button.
I tried to clear the app. data, reinstall the apk and even restore the tablet to factory settings to re-root. It's not a connection problem, my phone is connecting fine to Play Store. I cleared dalvik cache too, problem persist.
No trouble here. Running SD Version of CM7.
Mine is still working fine on cm7.
I forgot to mention, I'm using the usual root from SD card provided on this thread: http://forum.xda-developers.com/showthread.php?t=1466583
I'm not on CM7 or anything.
Looks like it's time to try CM7, even after a factory reset and re-root, I get the old Market app and the server error message still shows up.
EDIT
I don't know what is happening here, I installed CM7 and I'm still getting the same error!!!
So guys, I found a solution, it seems that Google started to play dirty with us, I mean, with people who buy android devices outside their country of origin. This problem is described on this thread: http://forum.xda-developers.com/showthread.php?p=24070500#post24070500
This may be a problem to people like me, who lives in a country where some Android devices are not available for sale, or in my case, they are hefty overpriced by local stores, so I just buy off eBay which is much cheaper lol.
I don't understand why Google started to make this, it's so stupid. The solution is, install MarketEnabler and fake your region, and like magic, Android Market (or Google Play Store, whatever) will work again.
Just to make things clear, I tried CM7, CM9, stock + root, wipe caches, data etc and NOTHING worked, Market continued to show the server error message whatever the rom I had.
People outside US or other countries where B&N is not present, be advised, you may encounter some problems with Google Play Store from now on.
No connection from outside the U.S.
I have a NT (Rooted only via SD method) and live in Sweden and haven't had problems. Love it.
However, while here on a course in Switzerland I suddenly got the same problem. Server error...
I freaked out and began clearing cache, data, reset the google account everything. No luck.
A fellow nook owner from no less than Switzerland told me to be patient and try from the hotel wifi instead of the company guest wifi. Needless to say it worked just fine from the Hotel WiFi when I got back.
Whew.
So my advice is to give it a try from another hotspot and see if you have better luck. It could be getting blocked.
Confirming this error. I am also getting this "Server Error" with a retry button. Haven't tried MarketEnabler. Will report if it works.
I have seen similar posts on xda on different device forums.
Yes. MarketEnabler DOES fixes the problem. Just browsed to ME's googlecode site and downloaded the latest version(3.1.1.3 to be exact). Set a US carrier; everything solved.
To people with sd card root method, do not panic and try to reset your accounts on the tablet, you'll end with a factory reset screen and will loose all your data.
I learned this the hard way lol, I had to re-root and install gapps again (SD card method), but since Market was blocked, after rooting, I had to use adb to install MarketEnabler to gain access to market again and download GoLauncher, NT Hidden Settings and etc.
Now I backed up everything, if some disaster happens again, I'll just restore with CWM.
Moved To Q&A​
Please post questions in the Q&A section​
Working again???
On Tuesday it wasn't working. Now I am back to the same company wifi and it is working again. I haven't installed Market Enabler.
Perhaps it was a temporary thing?
Anyway, I think I'll go ahead and install it because while Play works, I can't find much at all, so it certainly filter's on my country location. (currently Switzerland).
EDIT...
Just installed MarketEnabler(3.1.1.3) from a backup (since I couldn't find it over here...)
Now I see TONS of apps again.
So, for those of you outside the U.S. I recommend Enabler. You can switch between local and U.S. from the settings list. NICE.
Just be sure to restart Play.
Yes, I think it was temporary. Yesterday at 01:00 am Market became unavailable for about 10 minutes for my phone and tablet, when I saw this I thought "not again, and now on both my android devices?" and I thought market enabler was blocked or something, but I waited a little and market came back online after a few minutes. During this time, I restarted my nook, and by making this, market enabler changes are removed, but I could access the market without faking my region.
It seems that Google is making some chances on market and perhaps screwed something and took a few days to fix.
Sent from my LG-P990 using Tapatalk
I started having this problem a couple of days ago myself and I'm in the US. I haven't found a fix. Am on a staighted rooted NT. CM7 on SD suddenly started having WIFI issues so I took it off.
I'll let you know if I get it fixed....
Nikkie
Sent from my BNTV250 using XDA

Help with Restricted Play Store

This weekend, I flashed the 4.2.2 factory images onto my Nexus 7 and Nexus 4 devices. I am currently in China, and I likely won't return to the States until this summer. After flashing the images, I got some pages in Chinese that I skipped through without reading, then I had to check a box and click a button. I assumed it was a terms of service agreement. After completing the initial setup, I installed my apps using a web browser on my laptop since I was installing so many on both devices. It just seemed more efficient to go through my list of apps, click install, and click on both devices.
Everything went well, and I got both devices set up the way I like, and I thought I was in good shape. Then I saw one of the developers I follow mention that he had updated his app. I hadn't been prompted to update, so I opened the Play Store. The app wasn't there. It is on my N4 and on my N7, but it isn't showing up in either Play Store app.
On the N4, I have a list of installed apps, but it is not a comprehensive list. Many, many apps are missing. On the N7 it's even worse. I just have "Categories" when I open the app. If I click on the "Installed Apps" button, I get a blank page.
I do have a VPN with a server in San Francisco, and I set it up on both devices. I can connect on the N7. Once connected, I cleared the cache and data of the Play Store and forced it closed. Then I reopened, re-accepted the terms, and let it load (all with the VPN still connected). Same thing as before. On the N4, I can't even get the VPN to connect. That might be a completely separate issue, but it's keeping me from seeing if I can get the Play Store to improve.
Anyone have any ideas about what specifically (not "you're in China") might be causing this problem or how I might be able to fix it? I have flashed many roms with complete wipes since being in China, but I'm thinking this is probably my first time flashing a complete factory image. Both factory images were downloaded from Google's developer site. I don't recall if my VPN was connected when I downloaded those files or not.
Bumping to hopefully get some help.
Sent from my Nexus 4 using Tapatalk 2

Various app services crashing

I have the T-Mobile HTC One (M7 I believe). It's stock, not rooted and no mods made to it at all.
It's running Android 4.4.3, Sense 6.0, Build 6.10.531.10, Kernal 3.4.10-g40b 189c.
Several days ago, several app services started crashing: com.htc.sense.ime and google app (process gapps) has stopped are the two most frequent, with the latter displaying it's message three times in succession (i.e. after tapping OK, it reappears). Also YouTube and "Get started" frequently crash.
Performing a Google search, I have tried the most common "fixes" posted: clearing the cache for many apps, disabling then re-enabling download manager, reset app preferences, etc.
The issue persists. One poster suggested uninstalling all updates to the play store, which I did, but now I have no play store at all! I have com.android.vendingAssetBrowserAct..., which, when I tap it opens "Google Play", which says, "No Connection". I have no idea how to fix that. And it did not fix my issue anyway!
Today I checked for updates and discovered the Lolipop update (had check for updates turned off).The install on that fails too (I thought maybe it would allow me to install the Play Store).
So I'm leaning on resetting the phone and probably trying that update to Lolipop, but I'm hoping someone might have another suggestion I haven't yet found.
Thanks.
(Edit) Since originally posting this, Google Play Store has apparently re-installed itself (ver. 5.4.12). I had thought perhaps the Lolipop update was failing to install because it needed this app installed, but it's still failing to install despite Play Store now being there.
Sent from my Nexus 7 using XDA Free mobile app
OK, since it's been about 24 hours and no responses, I'm going to assume this is one of those weird issues that could potentially be any app or service causing it. I have no idea which were the last apps or updates installed, especially since I had to get Google Play Store reinstalled and there apparently is no history to check.
I have not found anything more on the web either. Now I'll try troubleshooting why the system update to Lollipop fails. Later if I'm still not successful, I'll try a factory reset. Dang, this phone has been working great for two years. Weird this is happening!
So the phone has been working fine (mostly). Last night however, an hour or two after I connected it to a charger, I noticed the charge light was out. I tried to wake it and it was dead. Can't reboot, can't turn on.
Left it off the charger all night, but today it's still dead. Connecting to my pc results in a "Can't install driver" error.
I've checked the FAQ in this forum but there's nothing about this issue.
I'm going to do more searching, but If I don't find anything I'll start a new thread about this issue.
Sent from my Nexus 7 using XDA Free mobile app

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