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Last night I was looking for a video on youtube on my photon, and my wife was searching on our old laptop. Both were connected to our WiFi router, and we were sitting right next to each other. The laptop was MUCH faster than the photon, and the photon kept hanging in the middle of videos.
I'm pretty sure it was a wireless issue. I turned off WiFi and ran it on 3G, and it ran faster with no signal drops! I went back to WiFi and the performance dropped significantly.
Any suggestions for how to improve the WiFi performance? Would a newer router help? The 2300 is tried & true, and I've always like it. Does WiFi channel matter? Other ideas?
I'm not rooted, if that matters for any response.
Jeffrey_L said:
Last night I was looking for a video on youtube on my photon, and my wife was searching on our old laptop. Both were connected to our WiFi router, and we were sitting right next to each other. The laptop was MUCH faster than the photon, and the photon kept hanging in the middle of videos.
I'm pretty sure it was a wireless issue. I turned off WiFi and ran it on 3G, and it ran faster with no signal drops! I went back to WiFi and the performance dropped significantly.
Any suggestions for how to improve the WiFi performance? Would a newer router help? The 2300 is tried & true, and I've always like it. Does WiFi channel matter? Other ideas?
I'm not rooted, if that matters for any response.
Click to expand...
Click to collapse
What build version are you currently on? Have you flashed any of the updates or is the phone stock from Sprint?
I don't think a new router would help. My wifes nexus s 4g always has better signal strength than my photon when on wifi, I compared it to a friends Htc sensation connected to the same router and he had the better signal strength, and places where my evo 4g use to get a very weak signal but was still able to connect the photon won't connect at all.
Just some info to add to the OP....
I have a good router at home and a good one at work (different brands) and my WiFi is fast and smooth while at work but sometimes at home it is slow and chunky. Very sporadic at home for some reason and it never seemed to happen until after one of the updates.
CCallahan said:
Just some info to add to the OP....
I have a good router at home and a good one at work (different brands) and my WiFi is fast and smooth while at work but sometimes at home it is slow and chunky. Very sporadic at home for some reason and it never seemed to happen until after one of the updates.
Click to expand...
Click to collapse
I have the same issue after the last "update". It seems to lose the wi-fi connection and keeps any network from connecting. I have to turn the wifi off and wait for the 3G to connect or I won't get any mail. I can't figure out what changed, but it used to work perfectly. I'm contemplating rolling back to the first update.
pzztgotbagz said:
What build version are you currently on? Have you flashed any of the updates or is the phone stock from Sprint?
Click to expand...
Click to collapse
I have installed all OTA updates to date.
Build No. 4.5.1A-1_SUN-154_6
Ok, I bit the bullet and used RSD to roll back to the earliest version of the code (I didn't lose any data or even the location of the widgets on my screen) and it totally fixed the WiFi issues I've been having. Plus the battery seems to last quite a bit longer. I thought that the latest update was a loser, this just proves it.
I came to the conclusion on my own that the photon doesn't like any mixed wifi signals; i had my 2.4ghz router running with mixed b/g/n for wireless and it didnt play nice. Once i changed it to n only it worked way better.......
Nextelian said:
Ok, I bit the bullet and used RSD to roll back to the earliest version of the code (I didn't lose any data or even the location of the widgets on my screen) and it totally fixed the WiFi issues I've been having. Plus the battery seems to last quite a bit longer. I thought that the latest update was a loser, this just proves it.
Click to expand...
Click to collapse
I am experiencing the same wifi issues after updating to 198_6. Which version did you roll back to?
I would be interested in knowing what version also,, I'm sure if I did some research I can find out on my own in the meantime,,,,
Sent from my MB855 using XDA App
Sorry to be so late responding. I've been away from the forum for awhile (been out slumming with the iPhone crowd trying to see what the panic was about).
1FF-sunfire-user-2.3.4-4.5.1A-1_SUN-154_5-CM-release-keys-signed-Sprint-US.sbf
is the one I used. I just accidentally applied the OTA update and the WIFI issues returned. Back to the drawing board. I guess I need to do the "no OTA update" hack.
EXACTLY! This has been happening to me now on TWO Phones! I can't say that it's been just my home router though. I took my phone into the sprint store, hooked up to their wifi and same problem... Right off the bat it didn't connect to the market.
This happens at home and is super frustrating. I will get to browse a couple pages/apps/zedge then nothing. I've even had it go retarded enough to pop up the 3G icon as well as the wifi signal indicator...? No up/down arrows showed in the 3G to indicate data transfer but I was just like WTF?
So now when I leave my house, out of range of wifi, my phone blows up with e-mails, apps I've had in queue, etc.
I've noticed these problems more with the most recent update but I didn't spend too much time browsing without it though. Maybe I'll get a new one from Sprint and just never apply the update.
**EDIT: Both times I've received one of these phones the only update I've done is the most recent one. I haven't bothered checking the software version they are coming with. Is it possible they're no longer putting out the first update and these aren't cumulative? Just a shot in the dark but maybe I needed that first update before the second to make things jive. It's unlikely they would put out updates in this manner but I'm grasping for straws here.
kennypow3rs said:
I came to the conclusion on my own that the photon doesn't like any mixed wifi signals; i had my 2.4ghz router running with mixed b/g/n for wireless and it didnt play nice. Once i changed it to n only it worked way better.......
Click to expand...
Click to collapse
My experience is different. The phone connects and works great at the office but not so great at home. Both routers are set on mixed. Not sure what the difference is (besides the brand of router). I do know the one at home is handing out IPs but the one at work is not. The server handles that.
Not sure what else could make a difference.
Just got my third Photon from the sprint store and same issue. This one already had the 42.5.7 update installed on it but wifi has been flakey. I'm convinced that it's something in the software combined with the wifi we are using. The ridiculous thing is I have a motorola SBG 900 that I use for wireless at home so you would think they would be compatible. I really like the phone otherwise so I hope a new update is right around the corner.
Just went and bought a $160 modem/router combo and my phone has no issues at all with wireless now...
Three Photons in a week and a good chunk of cash later and I can use wifi at home. And now that I've finally had time to play with it I find out wifi tether only does ad hoc natively.
I wouldn't mind having my Evo Shift back.
I'm having the same problem. I updated to 198_6 as part of the testing group and at first had no problems with Wifi. Now when I am connected to wifi (both at work and at home) I can't send or receive text messages, download from the market, nada. As soon as I connect back to 4G everything works perfectly. I'm gonna roll back tonight to the previous update. BTW, I also updated my PRL to 51082 and that didn't seem to help.
Is the problem basically where wifi is connected to the router then stops going past that? Like you still have an ip but no data?
If so try turning off notifications for gmail or turning off the "notify once option". This seemed to help me lose my connection to where i had flip on/off the wifi radio.
Let me know how you fare with this.
Sent from my MB855 using XDA App
Are you running any "turbo or super G" like modes set on the router? I remember reading on the motorola forums that these sometimes may cause issues - other things, router firmware update if applicable... do you have an airave device? If so, make sure the distance between that and the router are more than 5ft apart in distance.
Still, in your situation - streaming over the wifi shouldn't be an issue with bandwidth to keep in consideration, but realistically speaking - that should be better than 3g speeds for video playback.
These were some of the thing I had picked up from while troubleshooting an ongoing issue I am still having with my old d-link di-624 and photon getting stuck at "obtaining an IP address" on the official Motorola photon forums. In the latter situation, mine will connect if I reboot the router... my other tablets and laptops connect flawlessly on this.
I'm using an Atrix 4G on 2.3.4. The wifi turns on, but won't get past scanning. It won't connect or find any network, even if I've added it, and even if I'm right next to the router. Is this a software problem? or hardware? I've seen posts about wifi problems, but none like this. Do you think flashing the sbf or a custom ROM would fix it? I've tried countless factory resets, but to no avail. I'm rooted, but don't have an unlocked recovery.
A few weeks ago, I had a wifi problem that was obviously hardware, (wifi wouldn't turn on without rebooting, bluetooth wouldn't turn on at all) and Motorola requested I send it in. They replaced it with a new unit, I literally got it back this week, and the wifi is crapping out again. SO FREAKING FRUSTRATING. Especially now that AT&T is throttling unlimited data users.
Seriously, any feedback at this point will be greatly appreciated. Thanks in advance!
I had a similar issue. What I did to fix it was I set my router to use at max "G" protocol.
cave. said:
I'm using an Atrix 4G on 2.3.4. The wifi turns on, but won't get past scanning. It won't connect or find any network, even if I've added it, and even if I'm right next to the router. Is this a software problem? or hardware? I've seen posts about wifi problems, but none like this. Do you think flashing the sbf or a custom ROM would fix it? I've tried countless factory resets, but to no avail. I'm rooted, but don't have an unlocked recovery.
A few weeks ago, I had a wifi problem that was obviously hardware, (wifi wouldn't turn on without rebooting, bluetooth wouldn't turn on at all) and Motorola requested I send it in. They replaced it with a new unit, I literally got it back this week, and the wifi is crapping out again. SO FREAKING FRUSTRATING. Especially now that AT&T is throttling unlimited data users.
Seriously, any feedback at this point will be greatly appreciated. Thanks in advance!
Click to expand...
Click to collapse
Thanks for the response! I'll figure that out now. But what do you do when you're not near a router you can control?
Have you had an opportunity to use it on another wifi network? My problem was just with my specific router so you might not have that issue depending on what router it's trying to connect to. It's possible this might not be the issue at all, just a suggestion.
cave. said:
Thanks for the response! I'll figure that out now. But what do you do when you're not near a router you can control?
Click to expand...
Click to collapse
Yeah it wouldn't find my girlfriend's either, but we have the same router. Im thinkin its in the phone though..
I use 2 routers at home, one wireless G and the other is set to wireless N only (I set this to N only and only use wireless N devices on it so as to maintain maximum bandwidth). I have no problems connecting to either on multiple SSID's. Wireless G is a Netgear WGR614v9 on stock firmware. Wireless N is a Netgear WNR3500L running WRT firmware.
I'm dumb. Haha but how exactly do you set your router to G only? And ..what exactly does that mean...?
And I guess the real question is, since I've factory reset it several times and the problem still isn't fixed, does that mean it's a hardware problem? Or are there areas that a factory reset wouldn't reach, but that a flash would?
I know the custom ROMs have a few nice features and clean up some dead wood.
But do any absolutely Fix any of the network issues?
For the record I'm considering OMJ's or Flipz's.
Some background for my question if you interested.
This phone is really starting to suck (Stock Rooted only, no mods).
I really wanted to hold out for possible S-OFF to try any custom ROMs but the phone is becoming useless without doing something.
Last weekend I used my Wifes EVO 3D (my old phone with MeanROM ICS 2.2 on it).
I Tethered from West of Boston to Central NH (2 hr 20 min drive) with out a glitch.
Phone was running Navigation and WIFI Tethered the whole way.
Not one glitch. I've done it many times. My wifes former Touch Pro 2 and EVO 4G was also just as reliable.
Same trip this weekend with the EVO 4G LTE.
Laptop lost WIFI connection to EVO 4G LTE like 5 times.
Sometimes I could get it back by reconnecting or restarting WIFI Tether.
Other times I had to reboot phone, and other times I had to reboot the Laptop to get it back. It just flat out refused to see the phone any more. Even tried shutting WIFI off on laptop and phone, but no, PC or Phone required a reboot not always the same either.
It was also fairly slow and laggy. Just aweful.
When I leave my house with WIFI on, the EVO LTE phone stays connected to WIFI and gets no data until I shut WIFI off. It works fine if I leave work with WIFI on though.
I know there are patches to remove smartsync in several ROMs but the phone was not going to sleep during most of these issues (Had Nav running).
You would need a ROM where someone actually rewrote some code . That's probably not going to happen till source comes out
Saneless One said:
You would need a ROM where someone actually rewrote some code . That's probably not going to happen till source comes out
Click to expand...
Click to collapse
That might be true but certainly not always true.
And if it is "code" I must depend on that get fixed it's likely a driver and most developers on XDA don't do drivers.
And that "code" could also be on the Radio Side (where I suspect the real issues are) and that code is never released.
Doing things like enabling the 2nd Core full time (which is enabled on my EVEO 3D) might make things run more stable. I don't know.
Most "code" on my EVO 3D is "stock" it's just borrowed from different phones and some build.prop tweaks.
mswlogo said:
I know the custom ROMs have a few nice features and clean up some dead wood.
But do any absolutely Fix any of the network issues?
For the record I'm considering OMJ's or Flipz's.
Some background for my question if you interested.
This phone is really starting to suck (Stock Rooted only, no mods).
I really wanted to hold out for possible S-OFF to try any custom ROMs but the phone is becoming useless without doing something.
Last weekend I used my Wifes EVO 3D (my old phone with MeanROM ICS 2.2 on it).
I Tethered from West of Boston to Central NH (2 hr 20 min drive) with out a glitch.
Phone was running Navigation and WIFI Tethered the whole way.
Not one glitch. I've done it many times. My wifes former Touch Pro 2 and EVO 4G was also just as reliable.
Same trip this weekend with the EVO 4G LTE.
Laptop lost WIFI connection to EVO 4G LTE like 5 times.
Sometimes I could get it back by reconnecting or restarting WIFI Tether.
Other times I had to reboot phone, and other times I had to reboot the Laptop to get it back. It just flat out refused to see the phone any more. Even tried shutting WIFI off on laptop and phone, but no, PC or Phone required a reboot not always the same either.
It was also fairly slow and laggy. Just aweful.
When I leave my house with WIFI on, the EVO LTE phone stays connected to WIFI and gets no data until I shut WIFI off. It works fine if I leave work with WIFI on though.
I know there are patches to remove smartsync in several ROMs but the phone was not going to sleep during most of these issues (Had Nav running).
Click to expand...
Click to collapse
Just my experience : zero difference in connectivity issues (cellular or WiFi) . Previous 3d and OGEVO both had their issues but in the exact same locations I used them ( work WiFi home WiFi commute cellular) -this thing is just bad comparitively. Wireless N (100Mgps down from Cisco rtr) at office drops CONSTANTLY and even just running l navigation will drop out from suburbs to city ( Chicago ) . Go to Mexico this week and I was there in December and was stunned how well Telcel''s network operated ( very fast 3g no dropped calls - thank god work picks up the tab). New York and San Francisco the week after in which I am very familiar with how my service usually acts so ill have some controls to measure against. Very dissapointing so far LTE can't get here glfast enough- realize I veered slightly off topic but , no, I haven't seen any major difference other than great battery life on Vipers
Sent from my EVO using xda premium
For the record I am currently using Viper ROM and I currently have absolutely no issues paring the phone to my car via Bluetooth in comparison to the stock ROM where my phone will not hold a bluetooth connection.
Dude, honestly, u need to take your phone back and exchange it. Had the same problem with WiFi dropping constantly, about every 5 seconds. Would go to 3g then WiFi. Sometimes switching settings would help, tried rooting and did numerous roms, fixes, mods, but the problem was still there.
Well, I took my phone back bc I bricked the secure element somehow and my new phone has none of those issues. I believe it is a faulty receiver/radio. Trust me and take it back for a new one before your 30 days is up. U will thank me.
Sent from my EVO using XDA
I got my evo this past friday and I've been using my wifi more than my 3G and i haven't had problems. May wanna take it back and have them check it out.
mswlogo said:
I know the custom ROMs have a few nice features and clean up some dead wood.
But do any absolutely Fix any of the network issues?
For the record I'm considering OMJ's or Flipz's.
Some background for my question if you interested.
This phone is really starting to suck (Stock Rooted only, no mods).
I really wanted to hold out for possible S-OFF to try any custom ROMs but the phone is becoming useless without doing something.
Last weekend I used my Wifes EVO 3D (my old phone with MeanROM ICS 2.2 on it).
I Tethered from West of Boston to Central NH (2 hr 20 min drive) with out a glitch.
Phone was running Navigation and WIFI Tethered the whole way.
Not one glitch. I've done it many times. My wifes former Touch Pro 2 and EVO 4G was also just as reliable.
Same trip this weekend with the EVO 4G LTE.
Laptop lost WIFI connection to EVO 4G LTE like 5 times.
Sometimes I could get it back by reconnecting or restarting WIFI Tether.
Other times I had to reboot phone, and other times I had to reboot the Laptop to get it back. It just flat out refused to see the phone any more. Even tried shutting WIFI off on laptop and phone, but no, PC or Phone required a reboot not always the same either.
It was also fairly slow and laggy. Just aweful.
When I leave my house with WIFI on, the EVO LTE phone stays connected to WIFI and gets no data until I shut WIFI off. It works fine if I leave work with WIFI on though.
I know there are patches to remove smartsync in several ROMs but the phone was not going to sleep during most of these issues (Had Nav running).
Click to expand...
Click to collapse
I'm in RI and kept my Evo og just for tethering. If you were satisfied with the 3d, then the lte will seem more effectual in fringe area reception. Though not as good as the OG in my particular area. The og bounces across a bay without issues. Did I just say sprint has shoddy coverage? Whoops. Didn't mean to.
What I'm getting to is that the risk of depending on htc unlock, vs new radios might be worth evaluating.
Anthonicia said:
Dude, honestly, u need to take your phone back and exchange it. Had the same problem with WiFi dropping constantly, about every 5 seconds. Would go to 3g then WiFi. Sometimes switching settings would help, tried rooting and did numerous roms, fixes, mods, but the problem was still there.
Well, I took my phone back bc I bricked the secure element somehow and my new phone has none of those issues. I believe it is a faulty receiver/radio. Trust me and take it back for a new one before your 30 days is up. U will thank me.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Thanks for the data point.
I did try calling Sprint and the tech said I need to shut WIFI off when I leave home and work. They were clueless. After I explained to them how it's supposed to work they said I need to have tech look at it.
Yeah I'm sure they can repeat the problems at will. Some days it's fine.
I don't get WIFI drop outs. Biggest problem is it won't let go of the WIFI when I leave home and that locks data up until I toggle the WIFI enable. Leaving work it's fine.
I have put a custom ROM on it now (flipz). And it's running better. But did have to switch it to 2.4Ghz only again. I do like some the custom ROM features and it allows be to better monitor Data (since it show 1x or 3x) and I can do full nandroid backup to compare changes.
However I did see the bouncey thing when you wake it goes to WIFI to 3G to WIFI again and that I believe is a sign of it struggling.
Then I looked into my Router for more settings to play with and learned Bluetooth can interfere with WIFI (i.e. there are settings for it in my router).
I'm 99% sure this is the problem (and may or may not be the phones fault).
This would explain why a "new" phone could fix an issue because each time you pair a bluetooth device it may choose a different channel. Some channels will conflict with WIFI more than others.
It may explain why some people have no issues too. Can depend on your bluetooth devices as well.
I started a seperate thread on this
http://forum.xda-developers.com/showthread.php?t=1721196
I'm amazed nobody has responded.
For grins I left Bluetooth off today and it has run flawless. It didn't get stuck on WIFI when I leave home and it always did.
I need to dig into how to check what channel bluetooth is paired on and how I can control what channel is uses.
mswlogo said:
Thanks for the data point.
I did try calling Sprint and the tech said I need to shut WIFI off when I leave home and work. They were clueless. After I explained to them how it's supposed to work they said I need to have tech look at it.
Yeah I'm sure they can repeat the problems at will. Some days it's fine.
I don't get WIFI drop outs. Biggest problem is it won't let go of the WIFI when I leave home and that locks data up until I toggle the WIFI enable. Leaving work it's fine.
I have put a custom ROM on it now (flipz). And it's running better. But did have to switch it to 2.4Ghz only again. I do like some the custom ROM features and it allows be to better monitor Data (since it show 1x or 3x) and I can do full nandroid backup to compare changes.
However I did see the bouncey thing when you wake it goes to WIFI to 3G to WIFI again and that I believe is a sign of it struggling.
Then I looked into my Router for more settings to play with and learned Bluetooth can interfere with WIFI (i.e. there are settings for it in my router).
I'm 99% sure this is the problem (and may or may not be the phones fault).
This would explain why a "new" phone could fix an issue because each time you pair a bluetooth device it may choose a different channel. Some channels will conflict with WIFI more than others.
It may explain why some people have no issues too. Can depend on your bluetooth devices as well.
I started a seperate thread on this
http://forum.xda-developers.com/showthread.php?t=1721196
I'm amazed nobody has responded.
For grins I left Bluetooth off today and it has run flawless. It didn't get stuck on WIFI when I leave home and it always did.
I need to dig into how to check what channel bluetooth is paired on and how I can control what channel is uses.
Click to expand...
Click to collapse
I think you're onto something... If I leave the house and wifi sticks on, then I normally have to reboot phone before I can connect to wifi again. Simply toggling wifi off and on doesn't work.
So on a whim, I turned off bluetooth. Then turned wifi off and back on, and bam! Connected! Hmmmm....
dre22era said:
For the record I am currently using Viper ROM and I currently have absolutely no issues paring the phone to my car via Bluetooth in comparison to the stock ROM where my phone will not hold a bluetooth connection.
Click to expand...
Click to collapse
Weird. I had opposite. Rooted, S-off and flashed MeanROM which really liked but bluetooth on one of my cars that was foolproof on stock became very hard to connect. Went back to stock and connects fine again. Miss the customization and may try again. Was a good exercise putting back to stock if ever need to return phone to Sprint.
I have searched all over and I don't find an answer, if I'm missing a thread please just point me in the right direction.
My home wifi has been working with my Note just fine since I got the phone (cue ominous music) up until yesterday. Last night, it started asking me for a password (which was weird, because it hadn't since I first got the phone and set the connection up), and I put the password in, but it kept saying "authorization error." I am really frustrated, I rebooted the phone, the router, removed the home wifi connection (the "forget" button) and reinput it -- I even booted into "safe" mode to make sure it wasn't some app -- no joy. It's a very simple linksys router, WPA/WPA2 security, all the other tablets/computers/phones in the house work just fine (tablets/other phone Android, laptops Windows.) And my Note was working just fine until last night -- no recent software install or update, it was seemingly just random. It's a stock Verizon Note, I haven't even bothered to root since it does everything I want.
Here's the kicker: I connect to OTHER public networks just fine. I connected to my work and McDonald's wifi this morning, no problems.
What could be wrong? I really need to be able to use my wifi at home, I don't see anything in Google or on the boards about this. I am hoping my search-fu is weak and someone knows what is up with this.
restore defaults on your router, then setup a new password.
Hope this Helps....
MaureenMun said:
I have searched all over and I don't find an answer, if I'm missing a thread please just point me in the right direction.
My home wifi has been working with my Note just fine since I got the phone (cue ominous music) up until yesterday. Last night, it started asking me for a password (which was weird, because it hadn't since I first got the phone and set the connection up), and I put the password in, but it kept saying "authorization error." I am really frustrated, I rebooted the phone, the router, removed the home wifi connection (the "forget" button) and reinput it -- I even booted into "safe" mode to make sure it wasn't some app -- no joy. It's a very simple linksys router, WPA/WPA2 security, all the other tablets/computers/phones in the house work just fine (tablets/other phone Android, laptops Windows.) And my Note was working just fine until last night -- no recent software install or update, it was seemingly just random. It's a stock Verizon Note, I haven't even bothered to root since it does everything I want.
Here's the kicker: I connect to OTHER public networks just fine. I connected to my work and McDonald's wifi this morning, no problems.
What could be wrong? I really need to be able to use my wifi at home, I don't see anything in Google or on the boards about this. I am hoping my search-fu is weak and someone knows what is up with this.
Click to expand...
Click to collapse
I have been experiencing this problem for the past 4 days. I have owned my Note II since December 25, 2012 and it has been working on any WIFI AP ive tried. 4 days ago in the middle of the day, my phone started giving out "authorization error" and would not let me log in to my home WIFI. I have 4 computers, 3 smartphones and other devices all working perfectly in my home WIFI. My problem even occurred when connecting to open, unsecured WIFI AP also. Nothing seemed to work. I called Verizon and did all the steps leading up to factory reset. With no luck on any tricks or tips from them I called Samsung. They walked me through the same processes and everything, so I decided to do a factory reset. This did not fix anything. I still get "authorization error" and "wrong password" on any WIFI i try to connect to.
I found out yesterday if I stand within 5 feet of my WIFI router I can connect and browse the internet for a few minutes until it kicks me off and does the same old "authorization error". If I sign in to my WIFI within the 5 feet and walk away, it disconnects and again, gives me the error messages.
I called Verizon back and they are sending me a replacement phone.
TL;DR:
Try accessing your WIFI when you are right next to it.
If problems still persist, call your carrier.
I hope your phone isnt as busted as mine.
Argh, that's bad. At least my phone connected to open networks so I knew the hardware was ok -- I wiped the router and set it up again (per the suggestion in this thread) and I'm good for now. (Embarrassed I didn't think of that myself) Hope you have better luck with your replacement phone!
soaptylerdurden said:
I have been experiencing this problem for the past 4 days. I have owned my Note II since December 25, 2012 and it has been working on any WIFI AP ive tried. 4 days ago in the middle of the day, my phone started giving out "authorization error" and would not let me log in to my home WIFI. I have 4 computers, 3 smartphones and other devices all working perfectly in my home WIFI. My problem even occurred when connecting to open, unsecured WIFI AP also. Nothing seemed to work. I called Verizon and did all the steps leading up to factory reset. With no luck on any tricks or tips from them I called Samsung. They walked me through the same processes and everything, so I decided to do a factory reset. This did not fix anything. I still get "authorization error" and "wrong password" on any WIFI i try to connect to.
I found out yesterday if I stand within 5 feet of my WIFI router I can connect and browse the internet for a few minutes until it kicks me off and does the same old "authorization error". If I sign in to my WIFI within the 5 feet and walk away, it disconnects and again, gives me the error messages.
I called Verizon back and they are sending me a replacement phone.
TL;DR:
Try accessing your WIFI when you are right next to it.
If problems still persist, call your carrier.
I hope your phone isnt as busted as mine.
Click to expand...
Click to collapse
Ok............ wow you have me 100% nervous now. I've been experiencing this issue ever since I unlocked, rooted and ROM'd my Note 2 back in the middle of December, and I experience the problem with only my Wireless-N SSID on my router. I can connect to the Wireless-G band just fine but the N one gives me this error no matter whether it's open or not. I seriously hope this isn't an issue of broken hardware..............
I figured this was worth mentioning. I have 3 Note 2's in my household, 2 of them are running Beans Build 5 and Perseus kernel overclocked and the other phone is totally stock.
All 3 phones have the exact same issue of connecting to the 802.11 N band on my router. They connect to the G band just fine. I think this rules out any worries about it being a lemon issue. Most definitely is a Samsung software issue that's been happening to multiple models going back a few years. Here's a google search of this issue using non-phone specific parameters. Notice how ALL phone specific forums point to a Samsung device.
I have a bad feeling that this is not something that will be getting resolved any time soon.
Edit:
The plot thickens. I have performed some tests on my router to see if I could get my phone to connect. Well here's my results:
5Ghz band = Wireless-N Only = Authentication error occurred
5Ghz band = Wireless-A/N Mixed = Connects instantly
2.4Ghz band = Wireless-N Only = Authentication error occurred
2.4Ghz band = Wireless-G Only = Connects instantly
The problem is clear. It's Wireless-N. I can connect just fine at Wireless-A speeds (54mbps max signal) and everything up to Wireless-G, independent of frequency, but as soon as I try to force Wireless-N onto my phone, it craps out and fails to authenticate. This happens regardless of whether I have the network encrypted or not.
And based upon my google search I have linked to in this post, I doubt this is something we can expect to be fixed anytime soon. Oh yeah and for the record, when I have my router set to Wireless-N only mode, I was able to connect instantly without error on my crappy old HTC Thunderbolt running a hacked together AOSP 4.0.3 ROM.
Yep............... GG Samsung
wireless n has been a unreliable joke since it was released...my favorite routers are the linksys wrt-54gl running linux dd-wrt firmware. one of the most affordable rock solid routers built. its only g band but most people do not need anything faster for home use. heck most of us cant afford the t1 type connection speed to utilize n band anyway.
Exact same problem as well...I'll have to try the Wireless N-only vs. Auto to see if that fixes it...
EDIT: Both wireless mode settings of 'N-only' and 'Auto' caused the problem. I had to set it to 'Legacy' in order to get the connection to stick without authentification errors. Have an ASUS RT-N66U router...
EDIT 2: Did the same thing on my Cisco E3000 and it worked as well.
Really looks like a Sansung wifi bug on the Note 2....
vortmax said:
Really looks like a Sansung wifi bug on the Note 2....
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Click to collapse
It's not Samsung. There have been issues with myriad devices and wireless N pretty much the whole time it's been around. Android OS or the the N standard-- I personally know people with other manufacturers hardware and the exact same issues. If it's an OS problem, you would think it would be fixed by now, but who knows, like was mentioned above, very few people need the bandwidth that wireless n can theoreticly provide.
Good Luck,
Jason
jacampb2 said:
It's not Samsung. There have been issues with myriad devices and wireless N pretty much the whole time it's been around. Android OS or the the N standard-- I personally know people with other manufacturers hardware and the exact same issues. If it's an OS problem, you would think it would be fixed by now, but who knows, like was mentioned above, very few people need the bandwidth that wireless n can theoreticly provide.
Good Luck,
Jason
Click to expand...
Click to collapse
It's definitely something specific with Samsung and the N2 since my cousin's G3 connects to the same router on 5GHz WirelessN/Auto with no issues at all. I think they have a bug to fix...
Can someone else perform a check with their Note 2 on a Wireless N only setting? It seems this is a bug that really need to be fixed.
vortmax said:
Can someone else perform a check with their Note 2 on a Wireless N only setting? It seems this is a bug that really need to be fixed.
Click to expand...
Click to collapse
Mines been working on N only since I got it. Rooted and running about 6 different ROMs.
Sent from my SCH-I605 using xda premium
I just had this issue come up when moving to an AOSP ROM this morning. I even nandroided to a previous ROM that had working WiFi and still not working. I restore defaults on my router and reset all my security settings. Still getting the same authentication error.
Sent from my SCH-I605 using xda app-developers app
For the people experiencing this issue, are you on 4.1.1 or 4.1.2?
vortmax said:
For the people experiencing this issue, are you on 4.1.1 or 4.1.2?
Click to expand...
Click to collapse
I have tried roms that were 4.1.1 and 4.1.2 with no luck.
Sent from my SCH-I605 using xda app-developers app
I am pretty much to the point of using Odin to go back to stock and see if that fixes it. I went back to stock rooted rom that was my first backup and the problem still carries over.
Sent from my SCH-I605 using xda app-developers app
I constantly drop wifi in my house. Is this just my phone or is it an issue? Tried everything and won't stay connected. Network just disappears and then connects 10-15 second later.
I have some issues also. Just bad firmware on LG side
I'd check your wifi modem, I use my LG V10 on numerous different modems, and have no problems with it. It connects to my home, alone with a few places I go to, and even when tje signal is extremely weak. So I'm not seeing the same thing
Also have issues on Wi-Fi
2.4 seems to hold connection longer than 5ghz. Luckily I have unlimited data. I have almost never used WiFi on this device due to this. The problem is both on my Asus RT router and my brother's Netgear Nighthawk router. Both with latest firmware. I'd like to have the option of a stable WiFi connection though.
Mac address
frankiefumbles said:
2.4 seems to hold connection longer than 5ghz. Luckily I have unlimited data. I have almost never used WiFi on this device due to this. The problem is both on my Asus RT router and my brother's Netgear Nighthawk router. Both with latest firmware. I'd like to have the option of a stable WiFi connection though.
Click to expand...
Click to collapse
I've read a few posts that suggest being sure the MAC address of your phone is registered with your router. I've come from 2 galaxies and I do feel the LG is a little more sensitive to a low or fluctuating signal. I "feel" it, but everytime I actually compare, it doesn't seem to be the case
Thanks for the advice
mlg250 said:
I've read a few posts that suggest being sure the MAC address of your phone is registered with your router. I've come from 2 galaxies and I do feel the LG is a little more sensitive to a low or fluctuating signal. I "feel" it, but everytime I actually compare, it doesn't seem to be the case
Click to expand...
Click to collapse
Tried the registering the Mac on both bands. Tried several device resets. Disconnected all other attached devices from the router. Had much hope for this. But no bueno. Still dropped connection after less the three minutes. Disabled 4G and the other nanny settings for WiFi on the V10. Just hoping for the much needed firmware update (s) for this sweet phone.
Again, thank you for the advice and your time.