[Q] help : whatsapp media photos n videos not showing - Galaxy S II Q&A, Help & Troubleshooting

i uninstalled whatsapp and installed again
but my photos and videos not showing now that was in whats photos n videos folder
other photos are ok only in whats apps folders phots and videos not showing even from gallery nor from file manager
when open from gallery in that folders shows number of photos but the phots dosent open

mukptl said:
i uninstalled whatsapp and installed again
but my photos and videos not showing now that was in whats photos n videos folder
other photos are ok only in whats apps folders phots and videos not showing even from gallery nor from file manager
when open from gallery in that folders shows number of photos but the phots dosent open
Click to expand...
Click to collapse
It generally asks to clear the media data when you uninstall an app .. You might've cleared it and that must have been the reason why your stuff is gone !!

GreenArrow_I9100 said:
It generally asks to clear the media data when you uninstall an app .. You might've cleared it and that must have been the reason why your stuff is gone !!
Click to expand...
Click to collapse
stuff are there but i cant open them see in this pic

mukptl said:
stuff are there but i cant open them see in this pic
Click to expand...
Click to collapse
Connect to PC via USB and check if you can find any, read any of them by copying them to local machine.. Just to check if your images are corrupted !!
If you can view them in local machine ... Then problem may be with mediascannerservice not functioning correctly... !!
I'm sure factory data reset shall set all the services back to normal and shall solve the above problem but backup before is recommended.
Just try these checks once

try clearing data of gallery app if images are in whatsapp>images folder(if images are there)
Sent from my Neatromed device

GreenArrow_I9100 said:
Connect to PC via USB and check if you can find any, read any of them by copying them to local machine.. Just to check if your images are corrupted !!
If you can view them in local machine ... Then problem may be with mediascannerservice not functioning correctly... !!
I'm sure factory data reset shall set all the services back to normal and shall solve the above problem but backup before is recommended.
Just try these checks once
Click to expand...
Click to collapse
thos pic cant even copy or move any place

aloochat said:
try clearing data of gallery app if images are in whatsapp>images folder(if images are there)
Sent from my Neatromed device
Click to expand...
Click to collapse
i fear cleaning data of gallery will delete all photos
yes images are in whatsapp>images folder but it cant copy or move them now

mukptl said:
i fear cleaning data of gallery will delete all photos
yes images are in whatsapp>images folder but it cant copy or move them now
Click to expand...
Click to collapse
Clearing data doesnt really delete any of your data mate so you can try that !!
And if still the problem persists then its known that mediascanner some time does skip some files without reading them but i dont see the point of them not being read even in local machine and file manager.
But worth a shot try re media scanning the whole device using some external apps called "Scan media" from Google play
Or Try rebooting the device that should initiate the scan ..

mukptl said:
i fear cleaning data of gallery will delete all photos
yes images are in whatsapp>images folder but it cant copy or move them now
Click to expand...
Click to collapse
i know that fear (we are afterall Indians)
Nothing to worry just clear the gallery data from application manager
Sent from my Neatromed device

aloochat said:
i know that fear (we are afterall Indians)
Nothing to worry just clear the gallery data from application manager
Sent from my Neatromed device
Click to expand...
Click to collapse
i connected phone with laptop by data cable and all photos got deleted

Related

HELP needed. gallery n other problems

I am having some problems/queries with my O1. If someone knows solution, please help me .
1)When i open stock music player, no files are listed there though i have several mp3's on SD card.
2)When i open video player, it shows "no video". I have several videos in bluetooth folder.
3)When i open gallery, it shows " There are no items in your collection".
4) Im using poweramp full version. It didnt detect music files automatically, the files got listed only when i specified the path folder manually. Also, when i click on "library" in poweramp, no files are shown in any of the category (All songs, Albums, Artists, Genres).
5) i have WIFI open network. when i try to connect my O1 with it, it shows "obtaining IP adress", and gets disconnected.
my phone is just 6 days old n im getting worried
sanket_O1 said:
I am having some problems/queries with my O1. If someone knows solution, please help me .
1)When i open stock music player, no files are listed there though i have several mp3's on SD card.
2)When i open video player, it shows "no video". I have several videos in bluetooth folder.
3)When i open gallery, it shows " There are no items in your collection".
4) Im using poweramp full version. It didnt detect music files automatically, the files got listed only when i specified the path folder manually. Also, when i click on "library" in poweramp, no files are shown in any of the category (All songs, Albums, Artists, Genres).
5) i have WIFI open network. when i try to connect my O1 with it, it shows "obtaining IP adress", and gets disconnected.
my phone is just 6 days old n im getting worried
Click to expand...
Click to collapse
As your phone is just 6days old, I think you are using stock rom. the first step to solve the problem is factory reset your phone and post results.
PS: Remember to backup ur contacts/messages and anything else, coz factory reset will bring back the phone to default.
mansirawat said:
PS: Remember to backup ur contacts/messages and anything else, coz factory reset will bring back the phone to default.
Click to expand...
Click to collapse
bt for backup i need to connect it via PC suite. but PC suit is not recognising the phone
mansirawat said:
As your phone is just 6days old, I think you are using stock rom. the first step to solve the problem is factory reset your phone and post results.
PS: Remember to backup ur contacts/messages and anything else, coz factory reset will bring back the phone to default.
Click to expand...
Click to collapse
performed a factory rest. bt... unfortunately...... the problem didnt solve.
plzz help me
Just Switch off your phone. Remove your Card. Switch on the phone without inserting Card. In switch on condition insert your card. See something is happening or not. It seem you are using froyo 2.2.2 and it has this bug.
If you are using same card which is given by LG and have not wiped it the it must contain PC suite and driver for your mobile. Just uninstall everything from your PC. restart it. Install PC suite without connecting mobile. After installation plug your mobile it should connect with PC suite. If any pop up asking you to map the drivers then go through that wizard. Now your suite must connect your phone.

[Help]No files in the gallery and walkman

I installed yesterday this rom (version 5.2) on my Live with Walkman with stock kernel. It's very cool, but I have some problems with it.
1. Sync with gmail account is incomplete. Everything except the mail in sync. I have notification: "Sync is currently experiencing problems. It will be back shortly." And that in the notification bar still pops up: "Permission Requested for account <my login>@gmail.com." When I click the notification will automatically disappear, and after some time it appears. - This problem already solved.
2. The Walkman application and galleries do not display any files, even though I have plenty of them on the memory card. But when I make screenshot or takes a picture are those already shown. I do not know what I mean.
Thanks in advance for your help .
Try Factory Reset-ing from CWM or Settings... (Had the same problem and solved)
can u view ur files anywhere else? like in PC or with a File Manager???
That normal...just reboot several time and it will be just fine...
you may also try downloading ScanMedia from the PlayStore. It worked for me a few times.
I can view and open images and music in Solid Explorer or Computer. Only in Gallery and Walkman nothing shows .
go to Google Play Store and download Rescan Media ROOT...its free and it will help you rescan all media files on you phone....
Rescan Media Root and ScanMedia didn't help .
skwara96 said:
Rescan Media Root and ScanMedia didn't help .
Click to expand...
Click to collapse
reboot after each time you rescan the media....if the problem still persist then reflash will be your last option...
skwara96 said:
I can view and open images and music in Solid Explorer or Computer. Only in Gallery and Walkman nothing shows .
Click to expand...
Click to collapse
As our friend said : Rebooting will work.... :good:
If did'nt : Reflash
Factory reset helped. Thank you very much :>
I had the same problem and as you say the only way was a factory reset. However I chose instead to use a different ROM. In most cases GB seems to be less buggy.

panorama pics not loading gallery

some panorama pics are not loading in gallery
I took those panorama shots with RR rom, now that im using CM9.1
anyway, i transferred the pics to computer and transferred them back to my phone.
on the computer, i can see the pics and everything. but on the phone, the thumbnail is black and it fails to load the pics.
how do i fix this?
wanewon said:
some panorama pics are not loading in gallery
I took those panorama shots with RR rom, now that im using CM9.1
anyway, i transferred the pics to computer and transferred them back to my phone.
on the computer, i can see the pics and everything. but on the phone, the thumbnail is black and it fails to load the pics.
how do i fix this?
Click to expand...
Click to collapse
- goto SETTINGS - apps - all - media storage, clear data
- reboot phone
Swyped from my Samsung Galaxy SII
well that didnt work.
Just used a photo editing software to "auto fix" and saved the pictures and transferred again and its fine
wonder what was wrong with the original files
edit: while the pictures are loading fine. some thumbnails are wrong. sigh (yes i did the media storage data clear and reboot)
gallery on android seems to be the area that gives me the most problems
wanewon said:
well that didnt work.
Just used a photo editing software to "auto fix" and saved the pictures and transferred again and its fine
wonder what was wrong with the original files
edit: while the pictures are loading fine. some thumbnails are wrong. sigh (yes i did the media storage data clear and reboot)
gallery on android seems to be the area that gives me the most problems
Click to expand...
Click to collapse
Option 1.
- use your file manager to browse to DCIM folder then delete the contents of .thumbnail folder. You have to enable hidden folder to see that folder.
- boot to recovery
- wipe cache partition
- reboot phone.
Option 2. (A long lasting solution)
- Download Quickpic from market.
- It's simply better and less troublesome than the Android gallery app.
Swyped from my Samsung Galaxy SII
im going to try option 1
yeah i already have quickpic installed
the thumbnails are fine on it
blah. .thumbnail is already empty
google really needs to work on the their gallery app
wanewon said:
blah. .thumbnail is already empty
google really needs to work on the their gallery app
Click to expand...
Click to collapse
Did wipe cache in recovery?
Anyway, this is the last possible solution from me.
- Goto Settings - Apps - All - Gallery, clear data and clear cache
- reboot phone
Swyped from my Samsung Galaxy SII
Jokesy said:
Did wipe cache in recovery?
Anyway, this is the last possible solution from me.
- Goto Settings - Apps - All - Gallery, clear data and clear cache
- reboot phone
Swyped from my Samsung Galaxy SII
Click to expand...
Click to collapse
that seems to fix it thanks
wanewon said:
that seems to fix it thanks
Click to expand...
Click to collapse
Swyped from my Samsung Galaxy SII

[Q] I need to reset mediaserver database

Hi all,
I added some music files to my external Sd card, unfortunately a couple of folders were incorrectly named... I renamed them but now both the stock player and Google Play continues to show the incorrect, old folder names as the album names, which is pretty annoying.
I am on a rooted device, I already tried to delete Google Play's database but on the next reboot it was rebuilt identical to before.
There is any manner to have mediaserver's database rebuilt from scratch? I already tryed to stop it then start it again... Nil. Have I to delete the database to have it completely rebuilt? Lol, I can't even locate it on the filesystem. Despite this I can't think any other solution to solve but I'm open to any suggestions, tia.
reS28raM said:
Hi all,
I added some music files to my external Sd card, unfortunately a couple of folders were incorrectly named... I renamed them but now both the stock player and Google Play continues to show the incorrect, old folder names as the album names, which is pretty annoying.
I am on a rooted device, I already tried to delete Google Play's database but on the next reboot it was rebuilt identical to before.
There is any manner to have mediaserver's database rebuilt from scratch? I already tryed to stop it then start it again... Nil. Have I to delete the database to have it completely rebuilt? Lol, I can't even locate it on the filesystem. Despite this I can't think any other solution to solve but I'm open to any suggestions, tia.
Click to expand...
Click to collapse
Try to delete the data and cache of the Stock player and Google Music and afterwards if you start those Apps it should be as if you would start them the first time, so they would check your folders for music again.
Scarface1991 said:
Try to delete the data and cache of the Stock player and Google Music and afterwards if you start those Apps it should be as if you would start them the first time, so they would check your folders for music again.
Click to expand...
Click to collapse
Don't think it works that way... Whose apps don't scans folders, they take all infos about media from the mediaservice server. I tried what you said with Music Player and it didn't work, I didn't even try with Google Music 'cos that app has 250Mb+ of data (!) so I suppose that' s all of my music
What puzzles me is that I found a database with the index of all my music on extSdCard, it is under /data/data/com.android.providers.media/databases/external.db (you can view the contents with root explorer), I deleted it after a backup, reboot and... Nothing, the database was recreated exactly identical to before. It was not the right database evidently... Again.
What the hell, that mediaservice's database is well hidden!
Someone can help, please?
You can try the Rescan Media ROOT App but if that won't work I have no idea.
https://play.google.com/store/apps/details?id=com.addz.mediascannerroot&hl=de
Scarface1991 said:
You can try the Rescan Media ROOT App but if that won't work I have no idea.
https://play.google.com/store/apps/details?id=com.addz.mediascannerroot&hl=de
Click to expand...
Click to collapse
App's name is inviting indeed! Thanks, I'll try that. :thumbup:
Update (if someone else need it)
Android Media Tracker has issues on Samsung phones when it encounter a broken mp3 file. Solved using the app MP3Dit, which is not only an ID3Tag editor but it is capable to connect directly to the service and adjust things there also.
Five months to solve this s**t!

Android11 issues

Hey ! Since I updated my phone, I can't read/write anymore on my storage (internal/sdcard). I can't even take a pic or a screenshot. When I use my files explorer, the phone is "empty", same when I connect the phone to my computer.
Gallery says the phone is empty. Google photo sync doesn't work anymore, but i can see the last pic preview.
Thing is when I look at the storage, there are 1,8gb data on pics and vids, so the data are still there.
I read Android 11 on A3 had a lot of issues, but I havn't seen a case like mine.
Fastboot is still working, I can install apk from ADB but not from phone.
How can I backup my data ? (especially pics)
I tried ADB's backup, I got my "backup.ab" file but since i'm pretty newbie, I didn't understand the way to extract it.
Thanks for help !
Zoulka said:
Hey ! Since I updated my phone, I can't read/write anymore on my storage (internal/sdcard). I can't even take a pic or a screenshot. When I use my files explorer, the phone is "empty", same when I connect the phone to my computer.
Gallery says the phone is empty. Google photo sync doesn't work anymore, but i can see the last pic preview.
Thing is when I look at the storage, there are 1,8gb data on pics and vids, so the data are still there.
I read Android 11 on A3 had a lot of issues, but I havn't seen a case like mine.
Fastboot is still working, I can install apk from ADB but not from phone.
How can I backup my data ? (especially pics)
I tried ADB's backup, I got my "backup.ab" file but since i'm pretty newbie, I didn't understand the way to extract it.
Thanks for help !
Click to expand...
Click to collapse
Try
adb pull sdcard

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