Hello,
I have a really weird problem with my phone for several months now. I use Zenfone 5, and my warranty is probably void already, but I could not use it anyhow (it is in a different country). I tried contacting the official support, but they just said to send it in for a check up, which I could not at the time, and cannot now either.
The problem started when I plugged in my phone in my car using third party car charger. It worked with other phones with no problems, and the output should be OK. When I plugged it in, the light on the charger went off, and the phone turned itself off without any notification. I tried to power the phone on with no success. It just vibrated, and remained off. Later I disassembled the charger and found out that the safety fuse has melted.
I went to my house and plugged the phone in, and it turned on. But the problem was, and remained to this day, that the phone thinks it is charging even when it is not plugged in. The phone charges normally, and battery life is ok, the phone normally goes into deep sleep mode.
The phone won't power up without charger, and the USB OTG obviously doesn't work. But there are some curious things about this problem.
When I took my phone apart and disconnected the battery for 30 minutes (it is non-removable), after I connected it back, the phone turned itself on (without the charger), until I tried to charge it, then it went back to only powering on while on charger. The constant charging thing, nevertheless, remained all the time.
Sometimes when I plug in the cheap USB OTG converter, the phone stops charging notification. When I unplug it, it goes back to charging.
I have no clue what could be the problem, and which part (the usb board or the battery) could be faulty.
I also tried hard reset a few times, with no success.
Thank you in advance for your answers.
Bump? Anyone? Any clue?
Is there any way to change kernel so it doesn't register charging if there is no current flowing to the phone?
And which type of battery connector is this?
http://www.myfixguide.com/manual/wp-content/uploads/2014/09/Asus-ZenFone-5-Disassembly-7.jpg
BUMP
Related
I went away for xmass, and the last thing I did before leaving (this is stupid i know) was to upgrade my XDAII to 2003SE 2.02 rom.
I brought only my USB charge cable because i didnt want to carry too much.
Now, when I plugged it in to charge on my PC it said charging and the light came on as usual. However, it seems it wasnt charging. I left it overnight expecting to have a charged unit, only to find it completely dead the next day.
Now, when I plug it in, the charge light comes on RED for about 2 minutes, then the unit comes on from a hard reset and shows both charge levels at ZERO.
It stays on for about 10 minutes pretending to charge, but only the backup battery charges, the main one doesnt charge at all. Then it goes off totally and the light goes red again.
If I turn the unit off while it goes red straigh away and wont come back on.
After a few minutes it comes back on and pretends to charge again. The Backup battery reached "100 %" but the main battery will not charge. its still at 0% and wont charge.
Ive connected it to a 5v2amp psu as it requires but this was via a powered usb charger so using the same lead, not the official cradle.
Im worried there is something wrong but dont have access to the cradle.
Has anyone else ever had experiance of a total discharge state on an XDAII ?
UPDATE
I travelled 50 miles today to get to the nearest charge cradle for an XDA2, put my battery in and it charged fine. I put it back in the XDA and it worked. However, when I got home I plugged it into the USB charge lead, and it came on and said charging again, with the yellow light and all seemed well. I left if for a bit and the battery was then dead again with no charge and back to showing the red light. it wont come on at all now.
This is the same lead i used previously and the only change is the 2003SE rom, has anyone else had a problem charging after doing this rom upgrade? Can I revert back to 172 ? how? help please.
Please help. IM screwed unless I can find a solution, has anyone got any idea?
Dude, I have the same problem on my 1.72 version. I have (of course) dropped by xda2 several times on the floor, but it works charging from the cradle (which again has a adapter connected to it) but not from my brand new USB sync+Charge cable. I have also tried another cable and even on a different PC. Only thing that happens, is that it says it is charging, but nooooo... it's all flat after a little while. It's as if the cable uses my XDA power to change the PC instead of the other way around
It's funny. So now I have to drag that big-ass charger along with me to work every day instead of that neat little USB cable.
Life is unfair!
As for your problems, I can only say that you're not alone.
Hi, thanks for the reply.
I havent ever dropped mine, ive taken good care of it, so I dont think that is the cause. It does sound like the same issue however, I dont have my cradle here to test it though, just a usb sync+charge cable.
Does it work with the charge adaptor and psu alone? I mean the little thing that goes on the end of the mains psu to connect directly to the XDA without the cradle. How about on the cradle without the PSU plugged in?
I think this may be a hardware fault that needs repair, so its off back to o2 for mine if it is, you may find they would repair yours too.
Anyone else got an idea?
http://forum.xda-developers.com/viewtopic.php?t=4330
With my charger alone, it charges perfectly. In the Cradle with the charger connected, it works too. I havn't tried to use the cradle alone using only the USB cable to the PC.
I think I might bring it to the repair-dudes when it's so trashed that it is not working at all Until then, i will keep on using it.
I have exactly the same problem. i am not sure if it was because of the upgrade, but this is what happened to me, I upgraded to 1.72wwe from the factory 1.66wwe and it was working fine when I noticed that sometimes when it was charging after pulling out the plug, the unit will display 0% charge from the external battery and then after plugging it again the power is at 100%, It happened twice and was ok again, I presumed it was just a glitch from the system and promptly dismissed it as such. After a week, it was hardresetting everytime i got it out of the plug. I brought it to the service center and they replaced the battery (it was under warranty) It was working fine then I upgraded to 2003se the unit was ok for about 3 days then i noticed that the unit was loosing charge and hardresetting everytime. I brought it to the service center again and they said they replaced the motherboard this time and was back to 1.66wwe. So far its ok and working fine.
hello...i hope that someone can help me....when i try to turn off the device,it shut down and after few seconds reboot?why?
also simetime the phone don't turn on and on screen i see a green battery with a thermo....someon can help me?
Did you find the answer to this? i am sending my SGS2 back for replacement. i have the same errors plus the following.
Phone selects speaker rather than earpiece as default for incoming/outgoing calls
Phone on ocasions randomly starts Kies and Voice commands even if there is no physical contact with the phone
sometimes the phone defaults back to a launcher i have never seen before (it is not touchwiz) and i have no idea how to launch it without it doing it automatically.
The faults you mentioned can be bypassed with a battery pull but they are annoying, I didn't have these problems until i upgraded my firmware through Kies to KE7.
I have an O2 branded device.
woody_2k said:
Did you find the answer to this? i am sending my SGS2 back for replacement. i have the same errors plus the following.
Phone selects speaker rather than earpiece as default for incoming/outgoing calls
Phone on ocasions randomly starts Kies and Voice commands even if there is no physical contact with the phone
sometimes the phone defaults back to a launcher i have never seen before (it is not touchwiz) and i have no idea how to launch it without it doing it automatically.
The faults you mentioned can be bypassed with a battery pull but they are annoying, I didn't have these problems until i upgraded my firmware through Kies to KE7.
I have an O2 branded device.
Click to expand...
Click to collapse
same issues to me... I'm trying to fix it flashing a stock rom without good results yet In the meantime I'm waiting for a USB jig from ebay before to send it to technical service
I have a I9100M(BELL) flashed with cognition 1.32 with same problem.
Randomly my phone will:
-go into driving mode
-answer calls in speaker phone mode
-start alarm clock
-think its charging when the cable is not plugged in
-Reboot it self/turn it self on when its off
-wont connect to computer or charge even when cable is plugged in.
I need to send it in for repairs what should i flash? there is no bell branded firmwares or roms.
jinxedsoul said:
I have a I9100M(BELL) flashed with cognition 1.32 with same problem.
Randomly my phone will:
-go into driving mode
-answer calls in speaker phone mode
-start alarm clock
-think its charging when the cable is not plugged in
-Reboot it self/turn it self on when its off
-wont connect to computer or charge even when cable is plugged in.
I need to send it in for repairs what should i flash? there is no bell branded firmwares or roms.
Click to expand...
Click to collapse
Exactly the same to me
How do you flash congnition? just over the stock rom with odin?
did you flash modem?
Absolutely same here, since coming from CM7 to VillainRom.
Never had that before.
I´m waiting and watching it and your results!
Thanks for this thread.
That's why I don't root the phone..it works fine.
---
- Sent from my iPad using Tapatalk
pachi72 said:
That's why I don't root the phone..it works fine.
---
- Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
This has nothing to do with root access.
I cannot believe that any problem related just because you have access to your system.
Back to topic, flashed back to cm but problem persists.
It's getting really bad near to flashing stock and bring it back to change device if someone knows what it is could be helpful.
I also have this problem. I think it has something to do with the usb port.
Because sometimes it just scans for media, or it thinks it is charging. Really weird! Then i just put in the charger and it stops for a while. Turning off will just reboot the device. And removing battery and plugging it back it also just reboots the phone.
I hope it is not hardware related...
I was looking for help for a problem I have but this seems to cover most of the problems I'm having.
Mine has recently started going into a strange mode after shutting it down. I get the battery charging symbol alternating with the "battery overheating" symbol.
The only way to stop it is to remove the battery for at least a couple of hours (if you put it straight back in it automaticly starts up and goes back to flashing the battery warnings) or pressing Power, Vol+ and Home and choosing Reboot.
I have also noticed its very slow to respond to plugging the charger in or out. It doesn't always wake-up and bleep when the charger is put in and it stays showing its charging for some time after the charger has been removed.
I was told that the charger should be removed as soon as charging is compleated but surely overnight is the only time we have available to charge these phones!
Depending on the custom rom or kernel you are using, it might not support off mode charging.
To avoid having a "problem" with charging the phone in off mode, some developers decided to make the phone boot up when the phone is been charged when the phone is off.
Going back to an official stock ROM fixes this problem.
cyanogen mod 7 said:
cm_galaxys2_full-23.zip (2011-08-15 08:48:18)
Enable power off charging (LPM) (android_device_samsung_galaxys2)
Click to expand...
Click to collapse
As for Cyanogen, since built 23, you can charge the phone when it is in the "off" state. Please wipe out your userdata partition before flashing. Do not restore from a previous backup.
I fixed my reboot problem (rebooting instead of turning off) by letting the battery drain all the way so it couldn't boot anymore. Tried turning it on to see if it really doesn't go on anymore. After that I plugged in the charger and I got the charging-symbol and it did not turn on so I kept it charging overnight while turned off and in the morning it was finished and turned it on.
I also cleaned the usb-port on the phone with a toothpick. It had alot of dust stuck in it which I couldn't see. After that no more problems...for now. They haven't returned for 2 days now.
WoollyBully said:
I was looking for help for a problem I have but this seems to cover most of the problems I'm having.
Mine has recently started going into a strange mode after shutting it down. I get the battery charging symbol alternating with the "battery overheating" symbol.
The only way to stop it is to remove the battery for at least a couple of hours (if you put it straight back in it automaticly starts up and goes back to flashing the battery warnings) or pressing Power, Vol+ and Home and choosing Reboot.
I have also noticed its very slow to respond to plugging the charger in or out. It doesn't always wake-up and bleep when the charger is put in and it stays showing its charging for some time after the charger has been removed.
I was told that the charger should be removed as soon as charging is compleated but surely overnight is the only time we have available to charge these phones!
Click to expand...
Click to collapse
What kernel and rom are you using? I have not seen the battery overheating symbol on the sgs2.
No, there is no need to remove the phone from charger, when the phone gets to what is considered full, the battery will stop charging by itself.
Are you using the original samsung charger that came with the phone, or are you using a after market charger? Most of these USB chargers do not send a signal on the data lines. When using these chargers, the phone becomes laggy and unresponsive, there is also a delay to register anything on the touch screen. Stay away from these chargers.
For lithium batteries just charge it whenever you feel like it. Lithium batteries have a few thousand deep charge cycles, meaning if you use up all the power, then charge it,you use 1 deep charge cycle. However, if you use the micro cycles for charging, you can charge the batteries a few million times. Leaving the battery on empty for too long will damage the lithium battery.
Can any one confirm if this is a hardware or software issue as i now have the problem when i try and switch the phone off it will just reboot?
The Same issue occurs in my sgs2
hi everybody,
i just got my sgs2 ten days ago
everything seems good at first
then i realized screen standby lock lag problem, there exist a lag between 1 second to 2.5 seconds.
i ignore that due to it cannot be named as a problem, it seems like a bad characteristic
then yesterday , i have faced with another problem
after i have docked the phone to the original vehicle dock kit,
phone cannot be closed via power button , i hold it 1.5 seconds then chose turn off among list, phone looks like to be turned off then after a little while it just vibrates and reboots. That is phone cannot be turned off, it s somehow turn itself on again.
Whats the reason of this problem ?
In another forum one faced with the same problem said that it turned out to be normal when the battery is erased but the problem is occured again after docking.
micro usb connector
I droped my phone in the water, got it alive again, but with all the error(overheat battery symbol, no stable usb connection, reboot when i power off, 100% charged not going away) replaced the micro usb connector with a new one.
Some problems are gone but i still can't connect to pc (kies, debug etc), poweroff problem still happen sometime.
Conclusion: It is not only the usb part of the phone that are causing this problem.
But I do belive its a hardware problem.
Have you phone maybe got to much to drink too..
usb port???
I've recently been experiencing the same problem
When I turned off my phone it switched on again!
And removing battery and plugging it back it also just reboots the phone.
Sometimes the USB connector and charger are confused
Do solved the problem by changing the USB port?
plz help me
Thank you in advance for helping me
This is definately a hardware issue. Clean the usb connector, failing that it will need replacing
On Behalf of SamsungCarla:
"Hello,
Samsung takes all product related issues seriously. We invite the customer to contact us so that they can examine the phone to determine the cause of this incident. If you send us your name, phone number, phone IMEI, where the product was purchased, and email address to [email protected], we will contact you to see how we can help.
Sincerely,
SamsungCarla
Samsung Support"
Hi all,
I have recently come across a problem which I cannot overcome by myself and I would really appreciate your help on this!
Phone:
Galaxy S2 (3 UK)
FW:
CM9.0.0
Description of problem:
My phone will not charge the battery. When connected to a charger, it turns itself on and immediately turns back off as there is not enough charge in the battery.
Events leading to problem:
My phone has been functioning perfectly for about 5 months (on CFW) before this happened. I had noticed that my phone ran out of charge abnormally quickly one day before this problem occurred. I did not suspect anything, and put it to charge overnight. The next morning when I woke up, the battery was out of charge (while plugged to the charger!) and the phone was abnormally hot at the area above the battery connectors. During this time, the phone would not turn on. I then unplugged the charger, and let the phone cool down. After cooling down, the phone was able to boot into the OS, but turns off immediately after that due to low charge in the battery.
What I have done so far:
Following suggestions on this thread: forum.cyanogenmod.com/topic/36648-galaxy-s2-empty-battery-boot-loop/
I suspected that my phone's firmware/kernel had somehow been corrupted. I then stripped a USB wire according to the thread, and attached it to the appropriate battery connectors allowing me to power my phone and flash the FW+Kernel via ODIN. I have since then flashed various firmwares in this order in attempt to recover my phone: Lite'ning v3.6 > Stock (3 UK Branded) > CF-Root Kernel > CM9.1.0.
Current state of phone:
I managed to charge my battery a little via my stripped USB cable, and started up my phone. After booting into OS on battery without charger connected, I have found that the phone will not charge the battery when connecting the charger while the phone is on.
However, if the OS boots automatically when connecting the charger while the phone is off, the battery status will be "Charging", but the charge goes up very slowly. (6% in 20 minutes?) What's even more weird is that if I take the charger off during this time, the phone immediately turns off. While the phone is sort of "functional" now, I'm really afraid that it will recur if my battery ever goes flat again.
I'm sorry this is such a wall of text, but I'd really like to hear your opinions on this. Thank you so much for reading
Did you solved the problem?
I'm with the same problem.
tim8871 said:
Hi all,
I have recently come across a problem which I cannot overcome by myself and I would really appreciate your help on this!
Phone:
Galaxy S2 (3 UK)
FW:
CM9.0.0
Description of problem:
My phone will not charge the battery. When connected to a charger, it turns itself on and immediately turns back off as there is not enough charge in the battery.
Events leading to problem:
My phone has been functioning perfectly for about 5 months (on CFW) before this happened. I had noticed that my phone ran out of charge abnormally quickly one day before this problem occurred. I did not suspect anything, and put it to charge overnight. The next morning when I woke up, the battery was out of charge (while plugged to the charger!) and the phone was abnormally hot at the area above the battery connectors. During this time, the phone would not turn on. I then unplugged the charger, and let the phone cool down. After cooling down, the phone was able to boot into the OS, but turns off immediately after that due to low charge in the battery.
What I have done so far:
Following suggestions on this thread: forum.cyanogenmod.com/topic/36648-galaxy-s2-empty-battery-boot-loop/
I suspected that my phone's firmware/kernel had somehow been corrupted. I then stripped a USB wire according to the thread, and attached it to the appropriate battery connectors allowing me to power my phone and flash the FW+Kernel via ODIN. I have since then flashed various firmwares in this order in attempt to recover my phone: Lite'ning v3.6 > Stock (3 UK Branded) > CF-Root Kernel > CM9.1.0.
Current state of phone:
I managed to charge my battery a little via my stripped USB cable, and started up my phone. After booting into OS on battery without charger connected, I have found that the phone will not charge the battery when connecting the charger while the phone is on.
However, if the OS boots automatically when connecting the charger while the phone is off, the battery status will be "Charging", but the charge goes up very slowly. (6% in 20 minutes?) What's even more weird is that if I take the charger off during this time, the phone immediately turns off. While the phone is sort of "functional" now, I'm really afraid that it will recur if my battery ever goes flat again.
I'm sorry this is such a wall of text, but I'd really like to hear your opinions on this. Thank you so much for reading
Click to expand...
Click to collapse
Whew that was long.. but anyway, i suggest you get the external battery charger, maybe it will do you good.
Have you tried going back to stock and doing a full reset?
Sent from my GT-I9300 using xda premium
Have you tried a different battery?
Yep, I'm having another round of issues on my One.
Just some information:
Running stock ROM, bootloader locked (not "relocked"), S/N HT346(...), Quick boot OFF, previously sent in for repair.
I believe this has been brought up before, but here I go:
I pulled the phone off the charger this morning with a full charge. However, Car mode unexpectedly opened up. I found this odd, since I'm running a stock AT&T ROM using the Sense launcher, which means Car mode is nowhere to be found. The device also reported using an "incorrect charger" or some other thing. I use the charger that came in the box with my phone. I assumed it was a mistake.
However, in my infinite wisdom, I decided to brush it off and went on with my day.
Usage patterns normal, maybe with a bit more GPS and camera use than usual, but more or less a normal day.
Come back home, plug it in. Phone will not charge. I do not believe it's a hardware issue. Why?
Troubleshooting time:
Plugged into another outlet, will not charge.
Switched wall warts. Will not charge (I have a few from older HTC phones and a few from other Android devices).
Switched USB cables. Will not charge (tried combo-ing with wall warts, same result).
Plugged into PC. Will not charge AND does not recognize USB connection (both ends). Tried with several different cables, no dice.
Rebooted, no dice. Did it again (and several times after that), no cigar.
Safe mode: Nope.
What works?
Connect via fastboot works (so "FASTBOOT USB" works)
It WILL charge when powered off.
Now, as the title states, I noticed the LED blinking when the phone is powered off and plugged in via AC or USB.
The orange LED will light up for ~6 seconds, dim down (to the level of brightness that would be considered "normal" for the phone) for ~6 seconds, then turn off. The process repeats after the LED turns off for about 5 seconds.
Any ideas on why this could have happened (including my own stupidity) and what I can do to solve this problem? I'm going to send it in to HTC if nothing gets it working again (and has it stay that way).
altanimi said:
Yep, I'm having another round of issues on my One.
Just some information:
Running stock ROM, bootloader locked (not "relocked"), S/N HT346(...), Quick boot OFF, previously sent in for repair.
I believe this has been brought up before, but here I go:
I pulled the phone off the charger this morning with a full charge. However, Car mode unexpectedly opened up. I found this odd, since I'm running a stock AT&T ROM using the Sense launcher, which means Car mode is nowhere to be found. The device also reported using an "incorrect charger" or some other thing. I use the charger that came in the box with my phone. I assumed it was a mistake.
However, in my infinite wisdom, I decided to brush it off and went on with my day.
Usage patterns normal, maybe with a bit more GPS and camera use than usual, but more or less a normal day.
Come back home, plug it in. Phone will not charge. I do not believe it's a hardware issue. Why?
Troubleshooting time:
Plugged into another outlet, will not charge.
Switched wall warts. Will not charge (I have a few from older HTC phones and a few from other Android devices).
Switched USB cables. Will not charge (tried combo-ing with wall warts, same result).
Plugged into PC. Will not charge AND does not recognize USB connection (both ends). Tried with several different cables, no dice.
Rebooted, no dice. Did it again (and several times after that), no cigar.
Safe mode: Nope.
What works?
Connect via fastboot works (so "FASTBOOT USB" works)
It WILL charge when powered off.
Now, as the title states, I noticed the LED blinking when the phone is powered off and plugged in via AC or USB.
The orange LED will light up for ~6 seconds, dim down (to the level of brightness that would be considered "normal" for the phone) for ~6 seconds, then turn off. The process repeats after the LED turns off for about 5 seconds.
Any ideas on why this could have happened (including my own stupidity) and what I can do to solve this problem? I'm going to send it in to HTC if nothing gets it working again (and has it stay that way).
Click to expand...
Click to collapse
I'm having the same issue as you, were you ever able to fix this? if so, could you please share what you did?
Thanks
altanimi said:
Yep, I'm having another round of issues on my One.
Just some information:
Running stock ROM, bootloader locked (not "relocked"), S/N HT346(...), Quick boot OFF, previously sent in for repair.
I believe this has been brought up before, but here I go:
I pulled the phone off the charger this morning with a full charge. However, Car mode unexpectedly opened up. I found this odd, since I'm running a stock AT&T ROM using the Sense launcher, which means Car mode is nowhere to be found. The device also reported using an "incorrect charger" or some other thing. I use the charger that came in the box with my phone. I assumed it was a mistake.
However, in my infinite wisdom, I decided to brush it off and went on with my day.
Usage patterns normal, maybe with a bit more GPS and camera use than usual, but more or less a normal day.
Come back home, plug it in. Phone will not charge. I do not believe it's a hardware issue. Why?
Troubleshooting time:
Plugged into another outlet, will not charge.
Switched wall warts. Will not charge (I have a few from older HTC phones and a few from other Android devices).
Switched USB cables. Will not charge (tried combo-ing with wall warts, same result).
Plugged into PC. Will not charge AND does not recognize USB connection (both ends). Tried with several different cables, no dice.
Rebooted, no dice. Did it again (and several times after that), no cigar.
Safe mode: Nope.
What works?
Connect via fastboot works (so "FASTBOOT USB" works)
It WILL charge when powered off.
Now, as the title states, I noticed the LED blinking when the phone is powered off and plugged in via AC or USB.
The orange LED will light up for ~6 seconds, dim down (to the level of brightness that would be considered "normal" for the phone) for ~6 seconds, then turn off. The process repeats after the LED turns off for about 5 seconds.
Any ideas on why this could have happened (including my own stupidity) and what I can do to solve this problem? I'm going to send it in to HTC if nothing gets it working again (and has it stay that way).
Click to expand...
Click to collapse
I have the same problem, and started the same way. Anyone found the solution?
Please help.
Thanks.
Had a strange charging issue to occur last night/this morning.
I plugged my phone up, went to bed, woke up this morning and my phone failed to charge. So, I unplugged it, plugged it back in, and it gave me an error something along the lines "this charger is incompatible with your phone, please use the G3 charger .."
It's the factory charger and I've never had an issue before.
I rebooted, but it didn't fix the issue.
I powered down, and it charged while it was off.
Powered up later, plugged the charger in, and it started charging fine again.
Has anyone else experienced this? What would cause it?
jcc2z said:
Had a strange charging issue to occur last night/this morning.
I plugged my phone up, went to bed, woke up this morning and my phone failed to charge. So, I unplugged it, plugged it back in, and it gave me an error something along the lines "this charger is incompatible with your phone, please use the G3 charger .."
It's the factory charger and I've never had an issue before.
I rebooted, but it didn't fix the issue.
I powered down, and it charged while it was off.
Powered up later, plugged the charger in, and it started charging fine again.
Has anyone else experienced this? What would cause it?
Click to expand...
Click to collapse
Faulty charger, charger port on phone, or some software glitch with the Kernel possibly.
Probably just the charger though. If it keeps acting up you may want to bring it in just to have it looked at while it's still fairly new. They'll be able to rule all that kind of stuff out pretty quick
- Sent From My G3
Also, any chance that while the charger is original, you used a random usb cable? You need both charger and cable to be good.
I had this issue once the second night I owned it, and that was the 21st. Haven't had,it since and all I did was keep unplugging it and plugging it in until it worked and so far issue free, idk why but it doesn't bother me.