Hi, I have a Z2 tablet (SGP511).
Recently the tablet always shut down automatically once the tablet is booted up.
It shows up this message "phone is shutting down due to high temperature"
i have tried to repair using pc companion but it did not solve the problem.
anyone know how to solve this?
Thanks
Info
googles said:
Hi, I have a Z2 tablet (SGP511).
Recently the tablet always shut down automatically once the tablet is booted up.
It shows up this message "phone is shutting down due to high temperature"
i have tried to repair using pc companion but it did not solve the problem.
anyone know how to solve this?
Thanks
Click to expand...
Click to collapse
you need to check battery health
there is lots of app that can do this like
https://play.google.com/store/apps/details?id=com.macropinch.pearl&hl=en
or take to service center and let them check it
:good:
My tab ocassionly shuts down when connected to charger
With message battery temp high shutting down
Then have to boot up manually
Upon reconnecting charger every thing will work OK
Its very random and annoying indeed....
commando0 said:
My tab ocassionly shuts down when connected to charger
With message battery temp high shutting down
Then have to boot up manually
Upon reconnecting charger every thing will work OK
Its very random and annoying indeed....
Click to expand...
Click to collapse
The thing is folks, if the temp indeed is getting high. Usually the CPU will start throttling back at around 70c. At about 80 or 85c, it will most likely shut down. This CPU overheat could be caused by corrupt OS. Might try flashing an Ftf file with Flashtool.
Now, the question is, do you indeed feel the tab as being "Hot" in certain places? Because you can definitely feel an 85c CPU! And if it's a bad or ill battery, this can also overheat when being charged. As suggested above, check the battery health.
Tab is not hot at all....
Tried various firmwares and still happens
Once tab shuts down it will remain unreponsive although usb or magnatic charing cable is connected
But charging will not start ....
Unless tab is rebooted
Up on reboot temp are all normal.......
But sometimes i have felt magnetic cable tablet end is a bit warm
But at that time chaging is all normal......
All these episodes happened with wall charger
I can not remrmber similar incident with car charger....
I never got such a msg from the tablet. I would rma it, the sooner the better.
Truth be told, while my z1 phones does get hot while gaming, the tablet ner does. Wierd but i guess the motherboard is bigger hence thermals have more romm to spread and dissipate. Who knows.
Geeks Empire said:
you need to check battery health
there is lots of app that can do this like
or take to service center and let them check it
:good:
Click to expand...
Click to collapse
Hi folks,
I was experiencing similar issues with my tablet, and upon installing the battery app as suggested, i found out that it was overheating (?!)
Can somebody tell me why is it overheating? is there something wrong with the battery? it stays on for couple of minutes and it shuts down with a message "high temperature, shutting down" . My tablet is not plugged in or charging, even when it is plugged in it in it won't charge.
I'm really worried about it catching fire, hope you guys can help me out here
Thanks!
Just got my tablet back from warranty but the problem still occur especially during playing game, it shut down automatically when I played not more than 10 minutes..will it be fixed when update to lollipop?
My Z2 Tablet shut down automatically when I use it for 15 min, but I have a new battery installed and the problem is still here. So it can´t be a problem with the battery.
I have no idea if there is a temp sensor or someting else is brocken.
Related
hello...i hope that someone can help me....when i try to turn off the device,it shut down and after few seconds reboot?why?
also simetime the phone don't turn on and on screen i see a green battery with a thermo....someon can help me?
Did you find the answer to this? i am sending my SGS2 back for replacement. i have the same errors plus the following.
Phone selects speaker rather than earpiece as default for incoming/outgoing calls
Phone on ocasions randomly starts Kies and Voice commands even if there is no physical contact with the phone
sometimes the phone defaults back to a launcher i have never seen before (it is not touchwiz) and i have no idea how to launch it without it doing it automatically.
The faults you mentioned can be bypassed with a battery pull but they are annoying, I didn't have these problems until i upgraded my firmware through Kies to KE7.
I have an O2 branded device.
woody_2k said:
Did you find the answer to this? i am sending my SGS2 back for replacement. i have the same errors plus the following.
Phone selects speaker rather than earpiece as default for incoming/outgoing calls
Phone on ocasions randomly starts Kies and Voice commands even if there is no physical contact with the phone
sometimes the phone defaults back to a launcher i have never seen before (it is not touchwiz) and i have no idea how to launch it without it doing it automatically.
The faults you mentioned can be bypassed with a battery pull but they are annoying, I didn't have these problems until i upgraded my firmware through Kies to KE7.
I have an O2 branded device.
Click to expand...
Click to collapse
same issues to me... I'm trying to fix it flashing a stock rom without good results yet In the meantime I'm waiting for a USB jig from ebay before to send it to technical service
I have a I9100M(BELL) flashed with cognition 1.32 with same problem.
Randomly my phone will:
-go into driving mode
-answer calls in speaker phone mode
-start alarm clock
-think its charging when the cable is not plugged in
-Reboot it self/turn it self on when its off
-wont connect to computer or charge even when cable is plugged in.
I need to send it in for repairs what should i flash? there is no bell branded firmwares or roms.
jinxedsoul said:
I have a I9100M(BELL) flashed with cognition 1.32 with same problem.
Randomly my phone will:
-go into driving mode
-answer calls in speaker phone mode
-start alarm clock
-think its charging when the cable is not plugged in
-Reboot it self/turn it self on when its off
-wont connect to computer or charge even when cable is plugged in.
I need to send it in for repairs what should i flash? there is no bell branded firmwares or roms.
Click to expand...
Click to collapse
Exactly the same to me
How do you flash congnition? just over the stock rom with odin?
did you flash modem?
Absolutely same here, since coming from CM7 to VillainRom.
Never had that before.
I´m waiting and watching it and your results!
Thanks for this thread.
That's why I don't root the phone..it works fine.
---
- Sent from my iPad using Tapatalk
pachi72 said:
That's why I don't root the phone..it works fine.
---
- Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
This has nothing to do with root access.
I cannot believe that any problem related just because you have access to your system.
Back to topic, flashed back to cm but problem persists.
It's getting really bad near to flashing stock and bring it back to change device if someone knows what it is could be helpful.
I also have this problem. I think it has something to do with the usb port.
Because sometimes it just scans for media, or it thinks it is charging. Really weird! Then i just put in the charger and it stops for a while. Turning off will just reboot the device. And removing battery and plugging it back it also just reboots the phone.
I hope it is not hardware related...
I was looking for help for a problem I have but this seems to cover most of the problems I'm having.
Mine has recently started going into a strange mode after shutting it down. I get the battery charging symbol alternating with the "battery overheating" symbol.
The only way to stop it is to remove the battery for at least a couple of hours (if you put it straight back in it automaticly starts up and goes back to flashing the battery warnings) or pressing Power, Vol+ and Home and choosing Reboot.
I have also noticed its very slow to respond to plugging the charger in or out. It doesn't always wake-up and bleep when the charger is put in and it stays showing its charging for some time after the charger has been removed.
I was told that the charger should be removed as soon as charging is compleated but surely overnight is the only time we have available to charge these phones!
Depending on the custom rom or kernel you are using, it might not support off mode charging.
To avoid having a "problem" with charging the phone in off mode, some developers decided to make the phone boot up when the phone is been charged when the phone is off.
Going back to an official stock ROM fixes this problem.
cyanogen mod 7 said:
cm_galaxys2_full-23.zip (2011-08-15 08:48:18)
Enable power off charging (LPM) (android_device_samsung_galaxys2)
Click to expand...
Click to collapse
As for Cyanogen, since built 23, you can charge the phone when it is in the "off" state. Please wipe out your userdata partition before flashing. Do not restore from a previous backup.
I fixed my reboot problem (rebooting instead of turning off) by letting the battery drain all the way so it couldn't boot anymore. Tried turning it on to see if it really doesn't go on anymore. After that I plugged in the charger and I got the charging-symbol and it did not turn on so I kept it charging overnight while turned off and in the morning it was finished and turned it on.
I also cleaned the usb-port on the phone with a toothpick. It had alot of dust stuck in it which I couldn't see. After that no more problems...for now. They haven't returned for 2 days now.
WoollyBully said:
I was looking for help for a problem I have but this seems to cover most of the problems I'm having.
Mine has recently started going into a strange mode after shutting it down. I get the battery charging symbol alternating with the "battery overheating" symbol.
The only way to stop it is to remove the battery for at least a couple of hours (if you put it straight back in it automaticly starts up and goes back to flashing the battery warnings) or pressing Power, Vol+ and Home and choosing Reboot.
I have also noticed its very slow to respond to plugging the charger in or out. It doesn't always wake-up and bleep when the charger is put in and it stays showing its charging for some time after the charger has been removed.
I was told that the charger should be removed as soon as charging is compleated but surely overnight is the only time we have available to charge these phones!
Click to expand...
Click to collapse
What kernel and rom are you using? I have not seen the battery overheating symbol on the sgs2.
No, there is no need to remove the phone from charger, when the phone gets to what is considered full, the battery will stop charging by itself.
Are you using the original samsung charger that came with the phone, or are you using a after market charger? Most of these USB chargers do not send a signal on the data lines. When using these chargers, the phone becomes laggy and unresponsive, there is also a delay to register anything on the touch screen. Stay away from these chargers.
For lithium batteries just charge it whenever you feel like it. Lithium batteries have a few thousand deep charge cycles, meaning if you use up all the power, then charge it,you use 1 deep charge cycle. However, if you use the micro cycles for charging, you can charge the batteries a few million times. Leaving the battery on empty for too long will damage the lithium battery.
Can any one confirm if this is a hardware or software issue as i now have the problem when i try and switch the phone off it will just reboot?
The Same issue occurs in my sgs2
hi everybody,
i just got my sgs2 ten days ago
everything seems good at first
then i realized screen standby lock lag problem, there exist a lag between 1 second to 2.5 seconds.
i ignore that due to it cannot be named as a problem, it seems like a bad characteristic
then yesterday , i have faced with another problem
after i have docked the phone to the original vehicle dock kit,
phone cannot be closed via power button , i hold it 1.5 seconds then chose turn off among list, phone looks like to be turned off then after a little while it just vibrates and reboots. That is phone cannot be turned off, it s somehow turn itself on again.
Whats the reason of this problem ?
In another forum one faced with the same problem said that it turned out to be normal when the battery is erased but the problem is occured again after docking.
micro usb connector
I droped my phone in the water, got it alive again, but with all the error(overheat battery symbol, no stable usb connection, reboot when i power off, 100% charged not going away) replaced the micro usb connector with a new one.
Some problems are gone but i still can't connect to pc (kies, debug etc), poweroff problem still happen sometime.
Conclusion: It is not only the usb part of the phone that are causing this problem.
But I do belive its a hardware problem.
Have you phone maybe got to much to drink too..
usb port???
I've recently been experiencing the same problem
When I turned off my phone it switched on again!
And removing battery and plugging it back it also just reboots the phone.
Sometimes the USB connector and charger are confused
Do solved the problem by changing the USB port?
plz help me
Thank you in advance for helping me
This is definately a hardware issue. Clean the usb connector, failing that it will need replacing
On Behalf of SamsungCarla:
"Hello,
Samsung takes all product related issues seriously. We invite the customer to contact us so that they can examine the phone to determine the cause of this incident. If you send us your name, phone number, phone IMEI, where the product was purchased, and email address to [email protected], we will contact you to see how we can help.
Sincerely,
SamsungCarla
Samsung Support"
Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium
Has anyone had this problem?
After three trouble free months, my phone has developed a a very strange problem.
After charging, it behaves as if I'm constantly connecting and disconnecting the phone to a PC. It bleeps whilst showing the battery being connected to a charger and then imidiatly acts like its been disconnected by bleeping and running media scanner on both SD cards. It also shows that its connected via Kies, even though all this is happening whilst only being connected to a charger!
I've already done a full reset, which helped for a few days before it came back. It normally sorts itself out after a few minutes but the period before it "calms down" is getting longer. This morning I removed the battery for an hour but it continued in its "loop". Another, possibly related symptom is that as soon as the battery is installed, the phone boots up without being switched on. The same thing happens if I shut the phone down, it just powers up again!
Any thoughts?
had you if ever dip the bottom part of your phone? sounds like short-circuit issue or I maybe wrong.. try bringing in on to the nearest service center for warranty
Sounds a plausible theory but as far as I can tell, it hasn't got wet. Its been doing it for a few day now, so I think if it was damp, it would have dried out by now.
Thanks anyway.
I got the same problem. Let me know if you figure it out.
Sent from my GT-I9100 using xda premium
my friend had a simmilar issue and it was damage to the usb port , it kept thinking it was connecting to the pc or charger , it also wouldnt charge when plugged into a wall point and went into usb mode and vice versa when he put it into a pc
he sent it back for repair and they sent him a new phone
it may not be what you have but it does sound simmilar
i would try a few things like a reset , format the mass memory , install firmware again , dont restore back ups but set phone up fresh like you would do if you just bought it , then see how it goes , it could just be a corrupted file or system error that could be fixed bya full wipe and fresh install or it could be like my friends and the usb could be on the way out
on the topic of usb ports i do think they could have been better designed and iam hoping mine doesnt break as its needed for hdmi out , charging , docks , etc etc
Thanks Buxz,
As a follow up, I put the battery back in after taking it our for about 3hrs and all seams fine. I know that it isn't a permanent fix but I think it points more to software than hardware, which in a way is more annoying as its all about trial and error, as you described. A mechanical fault is more straight forward.
I just dread having to charge it again!
Regards, Woolly.
UPDATE
Charged it overnight and no problems when disconnecting it this morning. So far!
If anything, the battery life it better than before the problems. The fact that removing the battery for 3hrs broke the cycle of connect/disconnect, makes me think its soft/firmware related.
Woolly.
Hi there,
After a few weird battery problems with my tf201 where it would only recharge at a drip-charge rate it finally came back to normal and started working again. Then the dock started acting up and wouldn't charge the tablet whist connected. After getting a new cable the problem still persisted so I am certain there's a real issue with the battery.
Now however the current issue is that it will only light up the screen for use whilst it's connected to the charger and power is flowing in! It's on full battery and will not show the screen after pressing the unlock button without the charger in. It literally flashes on every millisecond the chargers connected!
Any ideas of how I could fix this? Looks like i'll be sending it off to ASUS pretty soon unless somebody fancies buying it.
Michaellaverty said:
Hi there,
After a few weird battery problems with my tf201 where it would only recharge at a drip-charge rate it finally came back to normal and started working again. Then the dock started acting up and wouldn't charge the tablet whist connected. After getting a new cable the problem still persisted so I am certain there's a real issue with the battery.
Now however the current issue is that it will only light up the screen for use whilst it's connected to the charger and power is flowing in! It's on full battery and will not show the screen after pressing the unlock button without the charger in. It literally flashes on every millisecond the chargers connected!
Any ideas of how I could fix this? Looks like i'll be sending it off to ASUS pretty soon unless somebody fancies buying it.
Click to expand...
Click to collapse
Were you ever able to fix this? I am having the EXACT same problem. I believe replacing the charging port might solve it.
Unfortunately not
Larosche said:
Were you ever able to fix this? I am having the EXACT same problem. I believe replacing the charging port might solve it.
Click to expand...
Click to collapse
Unfortunately not pal, I took it apart to try and replace the battery and ended up damaging it more.
I just ended up selling what I could for spare parts.
Good luck with yours dude.
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
ManiacalShen said:
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
Click to expand...
Click to collapse
--yep mine too. I'm thinking it has to do with the heaying problem. Mine crashes and dies when there are many apps running/ wifi on with downloads while watching youtube., etc. another is when I recprd videos at 4k pr 720p for about 8-10 mins. My phone heats up real hard. I'll try resetting it and hopefully this fixes it. ps. Haven't done anything to my z5c yet. no unlocked bootloader, no root.,etc.
Same problem
I had the same problem
Device have charge (50,60,70 or more), show 0% and turn off.
Hardware problem maybe ???
any solution found?
hi,
I know it's been a long time you posted this but I'm currently facing that exact same problem.
Could you find any solution in the end?
Thanks
ManiacalShen said:
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
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It looks like your battery is just dying. This was a common issue with Nexus 6p and other phones.
Resetting batterystats won't help... it doesen't have anything to do with it