[Q] Connection problems with VPN - Xperia Tablet Z Q&A, Help & Troubleshooting

Hi there,
I am on Android 4.4.4 and my device is model SGP312.
Since a few months I am no longer able to connect through VPN using UDP protocol, any location I try it hangs at 14%.
If I try TCP it works, but the connection is very slow and eventually it does not recognize me as being in the country I select, in my case Italy, therefore cannot view any content.
I can connect with UDP on my PC and view the content without any problem.
I also spoke to the VPN provider, they could no understand why I cannot connect using UDP with Android.
Let me give you an example:
Using UDP
Any location I try with my VPN hangs on 14%, no errors, it stays there forever.
Using TCP
1) Try to connect to http://www.rai1.rai.it
2) If you manage to get to the page, click the tab on the top left called "DIRETTA"
3) You should now get the message stating that the content if for residents in Italy only or similar.
The VPN provider think the site I try to connect (the one above) may use Google account to recognize me, since I am in Canada I cannot see the Italian content... but I'm a bit skeptical about this explanation.
Obviously something changed during one of the last OS updates as I was able to connect with UDP and view the content before.
BTW, I am on fiber with 75/30 Mbps and I have already uninstalled/re-installed my VPN.
Hope you can help.
Thank you
Alex

Hi,
Anybody has a hint on this?
Thank you
Alex

kwajongen said:
Hi there,
I am on Android 4.4.4 and my device is model SGP312.
Since a few months I am no longer able to connect through VPN using UDP protocol, any location I try it hangs at 14%.
If I try TCP it works, but the connection is very slow and eventually it does not recognize me as being in the country I select, in my case Italy, therefore cannot view any content.
I can connect with UDP on my PC and view the content without any problem.
I also spoke to the VPN provider, they could no understand why I cannot connect using UDP with Android.
Let me give you an example:
Using UDP
Any location I try with my VPN hangs on 14%, no errors, it stays there forever.
Using TCP
1) Try to connect to http://www.rai1.rai.it
2) If you manage to get to the page, click the tab on the top left called "DIRETTA"
3) You should now get the message stating that the content if for residents in Italy only or similar.
The VPN provider think the site I try to connect (the one above) may use Google account to recognize me, since I am in Canada I cannot see the Italian content... but I'm a bit skeptical about this explanation.
Obviously something changed during one of the last OS updates as I was able to connect with UDP and view the content before.
BTW, I am on fiber with 75/30 Mbps and I have already uninstalled/re-installed my VPN.
Hope you can help.
Thank you
Alex
Click to expand...
Click to collapse
what VPN app are you using? Did you try another one?
Seems that KitKat has some issues with VPN. Google for "kitkat vpn issue" and you will find a lot of information concerning problem and workaround methods.

Rootk1t said:
what VPN app are you using? Did you try another one?
Seems that KitKat has some issues with VPN. Google for "kitkat vpn issue" and you will find a lot of information concerning problem and workaround methods.
Click to expand...
Click to collapse
Hi,
I'm on "Express VPN"
Alex

Get rid of your proxy in your APN settings.

Related

Any get VPN working with DCD 3.2.5?

Has anyone got VPN connectivity working with DCD 3.2.5? I have been trying for hours with no luck. Every time I try to connect I just get the generic unable to connect message (VPN Server problems. Verify your username and password..... I do know its not a user name / password issue. I set the VPN up and administer it. Its a ClarkConnect Community Edition Firewall Router 4.3.
I can however use the phone with Internet Sharing and connect to the same VPN end point with my laptop. I know the VPN is working.
Any one have any experience with this?
scrosler said:
Has anyone got VPN connectivity working with DCD 3.2.5? I have been trying for hours with no luck. Every time I try to connect I just get the generic unable to connect message (VPN Server problems. Verify your username and password..... I do know its not a user name / password issue. I set the VPN up and administer it. Its a ClarkConnect Community Edition Firewall Router 4.3.
I can however use the phone with Internet Sharing and connect to the same VPN end point with my laptop. I know the VPN is working.
Any one have any experience with this?
Click to expand...
Click to collapse
I'll be honest. I haven't really tried yet, but I am interested in getting this working myself, as I need to set it up; in addition to somehow getting this damn thing to connect to my school's network - which it has refused to for many weeks now.
scrosler said:
Has anyone got VPN connectivity working with DCD 3.2.5? I have been trying for hours with no luck. Every time I try to connect I just get the generic unable to connect message (VPN Server problems. Verify your username and password..... I do know its not a user name / password issue. I set the VPN up and administer it. Its a ClarkConnect Community Edition Firewall Router 4.3.
I can however use the phone with Internet Sharing and connect to the same VPN end point with my laptop. I know the VPN is working.
Any one have any experience with this?
Click to expand...
Click to collapse
Did you try using the kitchen and enabling the Enterprise IPSEC checkbox? It's the first item on the list. I assumed this was for those who needed VPN connections, so have not used it myself personally.
BTC
BillThyCat said:
Did you try using the kitchen and enabling the Enterprise IPSEC checkbox? It's the first item on the list. I assumed this was for those who needed VPN connections, so have not used it myself personally.
BTC
Click to expand...
Click to collapse
yep you need that for IPSEC vpn, but PPTP vpn would work without it.
BillThyCat said:
Did you try using the kitchen and enabling the Enterprise IPSEC checkbox? It's the first item on the list. I assumed this was for those who needed VPN connections, so have not used it myself personally.
BTC
Click to expand...
Click to collapse
Yes. Im going to flash back to a stock ROM later today and test.
I'll post the results.
DCD have you ever got PPTP to work?
scrosler said:
Yes. Im going to flash back to a stock ROM later today and test.
I'll post the results.
DCD have you ever got PPTP to work?
Click to expand...
Click to collapse
Telus ROM can authenticate just fine. Hmmmm. DCD Any thoughts?
PPTP VPN works
Here is what I did:
Configured the VPN connection.
Create a nework exception for a valid DNS name or use wildcards:
*.myvpnconnection.com
Anything you go to in that domain will use the VPN. IE seems to be the only thing that will initiate the connection.
It sounds like you might have something wrong on the server side.
MM
I just setup mine to use the vpn into my office and it worked slick as "stuff"... but we use a MS VPN server with AD...
I'm able to use VPN on 3.2.5 (stock, not cooked in kitchen) It works, but often time I have to soft reset before it will let me connect. Windows even suggests it... I haven't figured out a way around this when it happens, other then to soft reset.
Also I'm having a problem where VPN locks up the phone if I leave it connected, and the phone goes into lower power mode. It won't wake up with power. I have to soft reset.
Lastly, I'm trying to figure out the fastest way to actually launch the connection. It seems horribly buried / inefficent, the way I'm doing it:
I'm going to Start -> Settings -> Connections Tab -> Connections Icon -> Under the VPN Connection hitting "Manage Existing Connections -> VPN Tab -> Selecting the VPN Connection and "right clicking (hold until context menu pops up) and hitting "Connect".
Anyone know of a faster way?
Thanks in advance!!
PPTP and L2TP work fine here. I do have an issue where if I leave the connection live and the device goes to sleep it doesn't wake up and requires a soft reset. It's been like that for a number of revisions. Other than that it works fine.

[Q] Accessing local intranet

Running Vanilla AOSP Gingerbread 2.3.3, finally managed to get this thing to talk to the local network here at work (it's PEAP authenticated, TnT Lite won't see it).
Now I'm running into the issue of not being able to access local intranet sites with my browser. Instead if just takes me to google search.
Running Dolphin HD right now. Any ideas? I'd really like to use this tablet at work to access the local intranet. If it won't do it, that's going to be a problem.
I would download the program ipconfig from the market and make sure you are getting the correct ip information on your network. Getting the incorrect DNS server can cause this issue. You can also downlond ping from the market and try to ping the internal web address. Just a troubleshooting step that I would starti with.
I was able to ping it using the Terminal Emulator, so that is working at least.
Well...I am getting my Gtab deliverred via fedex tomorrow and will be able to test my local intranet sites with the same setup and hopefully be a little more helpful. I will keep you posted with what I find,
Ok, I was wrong, I can't ping. I was pinging a server that is exposed on the external internet (Oops). The internal-only servers are unreachable. The DNS servers, though, are correct.
This is interesting.
From home I can access my work email through Exchange for Android, no problems. However now that I'm online at work and on the internal network, it doesn't work. I suspect it's because it's on the internal intranet now instead of trying to route to it through the internet.
I suspect that, while Vanilla 2.3.3 AOSP supports PEAP, it doesn't really support PEAP.
A large number of corporate networks use a proxy server; check into that.
pearlyking said:
A large number of corporate networks use a proxy server; check into that.
Click to expand...
Click to collapse
This one doesn't, as far as I can tell.
My iPhone connects to it fine, other people are able to access it with iPads and Android phones.
I'd ask IT for help, but we're technically not supposed to be using it.
pearlyking said:
A large number of corporate networks use a proxy server; check into that.
Click to expand...
Click to collapse
+1
Had the same problem and it turned out to be the Proxy settings.
Got it working.
Now running VEGAn 5.11 and it connects just fine. Not having the issues with the email anymore, either. However some of the intranet sites only pull up if I know the IP directly, apparently the browser has a hard time with port redirection on the URL (it doesn't care for 'evolutionsc:8080' very much at all).
Now I just need to find a browser that can handle JIRA without formatting issues.
ubergeek4l said:
+1
Had the same problem and it turned out to be the Proxy settings.
Click to expand...
Click to collapse
I seem to be having the same problem but I honestly don't know how to update the proxy settings for my work network (which does use a proxy server). I'm using Vegan 511, anyone know how to specify a proxy server for the network connection to use? I can't find anything in the wireless&network settings area.

[Q] VPN Connection

does anyone know how to make a working vpn connection with the touchpad?
i couldnt get one.
i have win 7
tried vnc too,
did anyone get an working vpn connection?
works for me. my proxy server uses pptp so i download pptp plugin from market and all's good.
I think if you have an ASA you can try the built in anayconnect client provided you have a mobile license activated on the Cisco otherwise use IPSEC on your gateway device. I never played with pptp on the touchpad before.
I saw this but what can I do by joining a VPN?
is there someone who can write up an a quick tutorial for the ones that dont know how to do it.
that would be apriated.
i want to control windows 7 remotly with it
jlove said:
is there someone who can write up an a quick tutorial for the ones that dont know how to do it.
that would be apriated.
i want to control windows 7 remotely with it
Click to expand...
Click to collapse
Bump... Same question. Out of all the people who have recently bought the touchpad, there has to be someone out there that can give a short explanation on how to use the native VPN capability to connect to a Windows system. I have searched all over the net for the answer and have come across many unanswered forum threads.
Below are instructions I used on Win 7 to create an incoming VPN connection to make it available to be connected to.
pcworld. com/article/210562/how_to_set_up_vpn_in_windows_7. html (take the two spaces out of the link, cant post links yet since Im a NOOB!!)
Step by Step: Building a VPN (Incoming)
Step 1 Click the Start button, and, in the search bar, type Network and Sharing.
Step 2 Click Change Adapter Settings in the left-hand menu.
Step 3 Click File, and then New Incoming Connection.
Step 4 Select the users you'd like to give access to and click Next.
Step 5 Click Through the Internet and select Next.
Step 6 Select the Internet Protocol you'd like to use. (The default TCP/IPv4--the line highlighted in the screenshot below--will work fine.)
Click to expand...
Click to collapse
On the touchpad when using the Cisco AnyConnect VPN connection type and enter the host name, I get this error "Connection attempt has failed due to configuration issue with server"
When using the VPNC connection type, and enter the host name and password, I am prompted to fill in several fields that I dont know what to enter.
I use my laptop to log into my Win7 desktop all the time easily via the Remote Desktop Connection app. Hopefully there is something similar coming to the touchpad.
I have an openvpn subscription with strongvpn - this works well for the technically deficient peeps like myself to have an added layer of security when using windows machines in a public wifi area (i.e. hotels)
I asked strongvpn about any support for webos, and they were not sure of any workarounds to date. Any new ideas on this? I am using an open vpn (as opposed to their ptpp). They said that on rooted android devices open vpn will work following one of their tutorials.
If you are technically sound only then you will be able to set up a VPN and solve these kind of issues yourself..Average PC users like me will avoid indulging in these configurations as they are too complicated for us
Why not try an already established, reliable VPN service provider for touchpad??
you can definitely Google them and can choose amongst the choices you get..That would be far easier believe me
[Q] VPN support
I was wondering if anyone has tried vpn support on the touchpad? I am looking at using it overseas as a way to watch amazon VOD while I travel.
Edit: Found out I needed to download a free app from app catalog for PTP support. Works now when I connect to my school network. Also I found out that playon services work too on touchpad so I might try that for netflix.

[Q] Making my own VPN

So, I was trying to make my own VPN to bypass my mobile network's blockage on Skype. I'm trying to get my Galaxy S3 connect to my home's PC which is totally fine with Skype.
I followed the steps here to setup a VPN on Windows 7. But when I tried to fill the VPN settings on my phone, it was unsuccessful.
What am I missing?
EDIT:
Couldn't post the link. The steps were :
Following are the steps for configuring Incoming VPN Connection in Windows 7
First go to Control Panel and open Network and Sharing Center.
Click on Change adapter settings.
Press Alt+F and select New Incoming connection
Put a check on who you’d like to give access to this computer or you can configure a new account by clicking on Add someone,after that click on Next.
Put a check mark on Through the Internet. Click on Next.
Select the protocols you want to enable for this connection. Click on Allow access.
Make a note of the Computer name as this will be used by the client to connect to this computer and after that Click on Close.
Banana Phone said:
So, I was trying to make my own VPN to bypass my mobile network's blockage on Skype. I'm trying to get my Galaxy S3 connect to my home's PC which is totally fine with Skype.
I followed the steps here to setup a VPN on Windows 7. But when I tried to fill the VPN settings on my phone, it was unsuccessful.
What am I missing?
EDIT:
Couldn't post the link. The steps were :
Following are the steps for configuring Incoming VPN Connection in Windows 7
First go to Control Panel and open Network and Sharing Center.
Click on Change adapter settings.
Press Alt+F and select New Incoming connection
Put a check on who you’d like to give access to this computer or you can configure a new account by clicking on Add someone,after that click on Next.
Put a check mark on Through the Internet. Click on Next.
Select the protocols you want to enable for this connection. Click on Allow access.
Make a note of the Computer name as this will be used by the client to connect to this computer and after that Click on Close.
Click to expand...
Click to collapse
I have to say, I highly advise against using any of the desktop-based Windows OS for a VPN server. The reason being is that although some functionality for providing an incoming VPN service may be there, it is by no means widely supported and where it is found, can be flakey and unstable at the best of times. Server-based operating systems, like Windows Server 2003, feature a very solid server base (hence the name) and as a result, have much more support and stability when it comes to hosting services used by clients. Further to the point of an actual VPN server, they are very difficult to get working properly and even more difficult to maintain, even on a server-based OS. I know running a server-based OS isn't something that everyone can (or wants) to do, so if you need to use a VPN service for whatever reason I suggest taking a look here: http://www.makeuseof.com/tag/7-completely-free-vpn-services-protect-privacy/ or if you wish to shell out a few pounds here: http://www.zeropaid.com/news/94826/top-5-free-vpn-services/ Anyway, that's just my opinion (although one I have developed from a professional background and having endured trials much like you are now) so on to the problem you face...
You say you have setup a VPN incoming connection, via a Windows 7 wizard. I encourage you to check this link out, and go over the motions it describes to see if there are any intermediate steps the guide you followed may have missed.
http://www.pcworld.com/article/210562/how_to_set_up_vpn_in_windows_7.html
After you have done this, please follow the following link to see the ports that are needed to be opened between you and the outside world. This will either have to be done at a) your firewall if you have one (could be software, ie Windows 7 Firewall, or hardware) or b) your router.
http://www.speedguide.net/faq_in_q.php?qid=163
I am unsure whether Windows 7 as a VPN server uses PPTP or L2TP for its service. However, I will hazard a guess and say PPTP, as L2TP I have only ever seen used on Unix-based system. Therefore you will need to open (or forward) ports 1723 and port 47 to your Windows 7 PC. As there are many different makes and models of home router I cannot give you specific instructions on how to do this, but a Google string such as "<your router name here> port forwarding" will no doubt give you guides on how to do this. My money is on something like your router/firewall just blocking VPN traffic, as the ports are not currently forwarded properly.
I hope this helps - let me know how it goes.

[Q] Getting web authenticated wifi to stick without reauthenticating

Howdy all. I have a wifi at home which works with web authentication i.e. you connect your phone to wifi and on opening a browser, it redirects you to an authentication site wherein upon entering your username and password, you get connected. The authentication page requires you to keep the tab open and work with another tab, otherwise you lose the connection. When working on a PC, it works like a charm. I keep the tab open and wifi sticks for long even when you're not active. But on a smartphone (I have a Galaxy S3 here), it's a living hell trying to keep it stay connected. I've tried keeping the browser app resident in memory, created a tasker script to browse the URL and reconnect on certain intervals which honestly is too tedious and needs a better solution, used wifi web login apps which don't work to my satisfaction i.e. don't connect just when connection is lost; but in all these cases, the connection just seems to disconnect making me reconnect time and again :/. I would be utterly grateful to anybody who could suggest a solution for me for this as this is seriously making me lose my sleep.
ubz91 said:
Howdy all. I have a wifi at home which works with web authentication i.e. you connect your phone to wifi and on opening a browser, it redirects you to an authentication site wherein upon entering your username and password, you get connected. The authentication page requires you to keep the tab open and work with another tab, otherwise you lose the connection. When working on a PC, it works like a charm. I keep the tab open and wifi sticks for long even when you're not active. But on a smartphone (I have a Galaxy S3 here), it's a living hell trying to keep it stay connected. I've tried keeping the browser app resident in memory, created a tasker script to browse the URL and reconnect on certain intervals which honestly is too tedious and needs a better solution, used wifi web login apps which don't work to my satisfaction i.e. don't connect just when connection is lost; but in all these cases, the connection just seems to disconnect making me reconnect time and again :/. I would be utterly grateful to anybody who could suggest a solution for me for this as this is seriously making me lose my sleep.
Click to expand...
Click to collapse
what is the reason you don't want to use wpa2 for a home network?
mjz2cool said:
what is the reason you don't want to use wpa2 for a home network?
Click to expand...
Click to collapse
Dunno much about wifi security protocols but this is as my ISP provided. I've tried modifying the router protocols but nothing seem to make the web authentication go away.
ubz91 said:
Dunno much about wifi security protocols but this is as my ISP provided. I've tried modifying the router protocols but nothing seem to make the web authentication go away.
Click to expand...
Click to collapse
ah, ok, what kind of router is it?
mjz2cool said:
ah, ok, what kind of router is it?
Click to expand...
Click to collapse
A Motorola SBG901 wireless router.
ubz91 said:
A Motorola SBG901 wireless router.
Click to expand...
Click to collapse
is there any security settings tab? or maybe it's under the wireless settings tab
mjz2cool said:
is there any security settings tab? or maybe it's under the wireless settings tab
Click to expand...
Click to collapse
Nope, even setting security protocol to open shows the auth page. Might have to find a different solution for this.
ubz91 said:
Nope, even setting security protocol to open shows the auth page. Might have to find a different solution for this.
Click to expand...
Click to collapse
it could be the provider is forcing it, have you tried another router? normally, the web authentication is a proxy, so that could be the modem, or at the provider's end
mjz2cool said:
it could be the provider is forcing it, have you tried another router? normally, the web authentication is a proxy, so that could be the modem, or at the provider's end
Click to expand...
Click to collapse
Don't think the router has anything to do with this. Only the provider URL loads in the browser for authentication. So yeah, would know if it had something to do with the router.

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