Anyone have anything to report yet?
Not a major issue yet!
I got a bad pixel, the I am waiting on to return for. No root, rom, or lollipop..... other than all that, so far so good.
Sent from my ghost white Z3!
Seems a little slow with cellular data at times.
Just random force reboots. I'm sure it's all because of the bloatware and hopefully Lollipop will fix it.
Some times mms message get stuck at unable to download, have to reboot to resolve
Not a single issue, forced reboot, glitch, or lag since day one for me.
Few problems
Stamina mode causing texts to send late or freeze, SMS and MMS.
On stock messaging notification mark as read button doesn't respond, must be tapped twice.
With Hangouts dialer installed and u choose to call from Maps or other apps the default choice doesn't stick, it asks which dialer every time over and over, had to uninstall hangouts dialer very annoying that your choice isn't saved.
Battery takes forever to charge, from 0-100 it took 3 1/2 to 4 hours. That's horrible.
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Slow on data at times, not as good signal as Samsung or Motorola.
On YouTube no option for 1080p, 720p is highest, Z2 had 1080 option. If you disagree and before you comment try these out yourself and tell me if you're having the same problems.
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
flacco40 said:
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Click to expand...
Click to collapse
If it freezes again just push the small button in the SIM card area, just bellow the SIM card, will reboot.
When in navigation GPS Icon clogs notification area...Why Verizon why? All other variants put it next to 4g signal and not as a notification. Verizon sure knows how to mess up a good phone, there's no compatibility to Sony PC companion either...Verizon's doing...
Having an issue with a boot loop since Verizon update
I got the update from Verizon, it threw my phone into a boot loop. I let it run for like a half hour with no luck. During my entire ordeal, it would usually only make it to the Sony wave screen. It would make it to the Verizon screen on occasion, but would always loop back to the beginning. I would get two vibrations followed by a red notification light. I figured out the button combination for recovery mode. I tried to boot into Safe Mode. It once again went into a boot loop. I put it back into recovery mode and did a factory reset. It did the reset and went directly into a boot loop again. I ended up doing three factory resets in a row to see if it was an issue with the factory reset process. After three resets and a half hour boot loop, it did fully boot up. I went through the entire setup process, emails, wifi, bt, widgets, apps. During that process, it did a force reboot and went back into a boot loop. I went through the entire process listed above again. Safe Mode and three Factory Resets. I have once again gone through the setup process once again with no force reboot...yet. This could happen at any point any this is getting pretty aggravating. Any suggestions?
Bad unit
I think I had bad hardware on mine. I was experienceing randon screen freezes, that forced reboot. Got it replaced and new one is flawless so far.
Urgent: Stuck
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
I believe that there is a button inside the sim compartment that simulates a battery pull.
GigaSPX said:
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
Click to expand...
Click to collapse
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
jhwookie said:
I believe that there is a button inside the sim compartment that simulates a battery pull.
Click to expand...
Click to collapse
thegrants82 said:
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
Click to expand...
Click to collapse
Ha, hilarious. We both know what our phones are capable of, but I've never ever knew there was such a handy device.
Ah well, you live and you learn.
JediDru said:
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
Click to expand...
Click to collapse
Yeah that's my only gripe with this phone. I have no issues. I came from a nexus 5 on ATT. Didn't get ATT in my new house. Glad I made the jump. I charge this phone with my old nexus wireless charger and the thing takes forever to charge.
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
jhwookie said:
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
Click to expand...
Click to collapse
Trust me I knew that already. My nexus 5 did the same thing. I just like the wireless charger in my room. Just easier to grab when you grab the phone in mid sleep. Lol
I do agree with the convenience of qi charging. I just didn't want someone to think that qi would do rapid charging of some sort.
Related
I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
dfhgjkhgfeghjn
lemonspeakers said:
dfhgjkhgfeghjn
Click to expand...
Click to collapse
lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Click to expand...
Click to collapse
is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed
Hi there; Could do with some help please I seem to have a series issue with my Samsung Galaxy S2 today. It started this morning; I noticed the screen was randomly turning on; for no reason what so ever. It only does it when the phone isn't charging, if the data cable or the charger is plugged in; it doesn't do it.
Its on version KE7. I have tried a factory reset, and that hasn't sorted the issue. Therefore I seemed to think it was a hardware fault, however with it not being an issue when plugged in I wondered why it might be doing it.
Tap to speak also kept coming up for no apparent reason, I say kept coming up, doesn't happen all the time, but did come up about 6 times today, when I hadn't pressed anything, which would suggest the bottom centre button could be stuck or sticky, however that seems fine; and its not been near any moisture and has been a hot day.
The phone has not ever been rooted; so no issues there.
The phone battery dies very quickly within about 4 hours with the screen turning on all the time; and the phone will randomly freeze up completely, and I have to remove the battery to reset the phone.
Anybody got any ideas? Really could do with some help
Thanks
Rich
Update: It is plugged in charging now; and the MTP Application has come up; like the data cable is plugged in. That seems very odd to me...
Don't be afraid to send it back. These things aren't cheap even if you're paying through your contact, you're entitled to get what you paid for.
Your specific issues may be down to more than one thing. My screen lights up when I've read my gmail on a different device and it needs to clear the notification. Nothing too worrying about that. The other stuff does sound like some sort of shorting though and people have been given replacements for less serious issues.
I'm tempted to get mine swapped because the wifi often won't pick up an IP address and the gps won't get a fix if the phone gets too hot. Relatively minor compared to your issues.
Sent from my GT-I9100 using XDA App
Yeah I think its going to have to, I've tried playing about with settings, giving it time to cool down; pretty much everything I can think of, I really can't think what it could be, it seems to be many issues rather than just one, with it only being a month old, I expected slightly more.
Love the phone, did brilliantly yesterday; used it for lots of things; then today it just suddenly went, took it of charge, and it played up the whole way through.
Given up with it now, will take it back and see if I can get it fixed, I have 24 month warrenty with my contract.
Thanks
Put your original firmware back on if you can before attempting a warranty claim .
jje
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Nope.
Try pulling the battery and putting it back. Do not power up. Connect to charger and let it full charge. Disconnect charger and boot it
If it is super hot during any of that take it back.
DanManners said:
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Click to expand...
Click to collapse
I watched that video. I have NEVER seen anything like that and I have seen some weird stuff on my phone trying some weird modifications. (I have gotten massive screen tear and other stuff but that is due to the things I have done).
I would suggest returning the phone and getting a new one. I imagine that one is a lemon. You could try restoring the phone via the RUU in the shipped rom thread in the developement section but I think you should just return that one.
Unless you have messed with it aside from what you have told us (I doubt it though) I would return that one.
Easy
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
jdmba said:
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
Click to expand...
Click to collapse
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
DanManners said:
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
Click to expand...
Click to collapse
Just show him that video haha. That convinced me immediately. If it is really getting that hot there is a real problem and I would be getting it out of my hands ASAP.
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Mine gets fairly warm, especially when working while being plugged.
My first phone had a problem with the bezel coming apart, but it also ran warmer then the second one I have, it was always warm in my pocket, the new one isn't.
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
AtLemacks said:
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
Click to expand...
Click to collapse
I always leave it off, LTE really is overrated. A wonderful nicety, but I don't NEED it.
...
With total and complete respect for the immediately preceding couple of posters, I CANNOT STRESS THIS ENOUGH ... do not use tricks to cool your phone down.
You do not want to wind up on the other side of the 14 days with a phone which otherwise overheats from general use. DO NOT FOLLOW ADVICE SUCH AS TURNING OFF LTE.
Sure, if you have a working phone, and you think that will help your battery, then go for it. If you have thermal issues do NOT use bandaids.
(This has been a public service announcement).
LOL. I'm watching this very closely.
If the device isn't currently overheating turning LTE off isn't going to hurt it, lmao. They wouldn't bake in a feature that is going to make your phone melt down. Now, if you have problems CURRENTLY then you should warranty replace it. But 14 days doesn't have anything to do with it, you can call and warranty your phone anytime in the first year, 2 if you have the extended warranty. So it is NOT bad advice to turn it off if it is of no use to you. Don't scare people into killing their batteries just because they don't currently have an issue.
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
voxigenboy said:
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
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Why don't you go in and calibrate the keyboard if it's off?
OP
I think you should have added a "None of the above" as a selection for your poll. would have a lot more than 2 people.
My first phone and my second phone are set up the same, both factory reset both with LTE on and the second one makes little to no heat when idle, the first was warm all the time.
zeroxg4 said:
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
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I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
DanManners said:
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
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Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
zeroxg4 said:
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
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Corporate allocation and stock is different than the consumer market.
I picked up my first 920 from somewhere other than ATT. It initially had an small issue with its audio where the external sounds were not initially enabled. I did a hard reset to be sure, and both times it was off. Got past that and the phone seemed ok, until I unplugged it and hit the power button and it froze... HARD! No response from any button, or combination of buttons. I returned it and went to got the next one from ATT. This one started out perfectly, had no issue with sound. Then during a call it FROZE. Not as hard as the first one as connecting power and holding the <Volume Down> and <Power> buttons for 2-3 minutes finally rebooted it. That I have similar experiences with two phones says that there may well be something wrong the phone in general, and I am very surprised that I have not found it reported by others here. Have I missed something?
hvbelton said:
Have I missed something?
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No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
n7slc said:
No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
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Mine froze while trying to post using board express. It reboted and was fine. Other than that, no lockups since and I'm a heavy user.
I've also been having problems. After heavy use, it becomes very warm and tends to lock up.
I just uploaded a video to YouTube showing this.
http://youtu.be/x0KtZ7VCcTE
I can cause a hard freeze when jumping from bluetooth audio and back when nothing is selected to play. Other than that great phone..
Have this same issue with bluetooth - phone has locked up 4 times in two days. I didn't notice a correlation with nothing selected to play, so I'll check that. Typically I get into my car and the music just starts playing, and when I leave it pauses. Now it'll freeze when I get in and my car will say "Windows Phone operation not supported." After a minute or two (I usually power off the car stereo) the phone will come back with the song queued up at the top (as if I hit the volume). I hope this is addressed by the fix coming out in December.
Other than that the phone has been great - no issues.
Second Returned
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
hvbelton said:
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
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There's loads of complaints about this problem on the Nokia support discussions website, but there isn't a single common cause. Some have SIM card problems while others are blaming specific apps. Whatsapp and Facebook are two examples as well as Nokia Drive + Beta. Others have reported their phones freezing up after using a wireless charger.
Personally, I reckon it's the WP OS isn't at all stable and needs a serious patch.
We bought 2 at once - the one keeps freezing and the other never froze once. Both are using BTooth. However both are randomly rebooting, which I know they are patching.
But I wonder if the freezes and rebooting are related?
Mine hasn't rebooted to my knowledge but it does regularly freeze. It froze again on Friday and now refuses to power back on. I've repeatedly tried the two button and three button resets but the phone won't even vibrate. I've left it on charge using two different charges and tried the wireless charging plate but it's still dead.
Looks like its off to repair then. Not a good few weeks with the 920.
We took the one phone back to have it replaced. ATT obliged because it was within 14 days.
Still freezes. Only happens when on BTooth in the car.
I really hope a software updates this because it is a deal breaker!
Try setting the highest data speed to 3G for a while and let me know if that helps...
Sent from my LT29i using xda premium
Mine freezes overnight when charging it with a wireless charger. every.single.time. Back to the store today as it is clearly defective, new one is already pre-ordered
Guys I have a strange problem with my lumia 920. When I use the phone while it's connected to the wall charger sometimes it's touchscreen becomes unresponsive. When I have to lock and unlock the phone using the power button everything again becomes normal. This happens quite a few times while charging.
Other than the above mentioned problem my phone froze once for which I had to do soft reset.
I want to ask is this happening with me only or others are experiencing it too.
And is there any solution to it??
Thanks in advance.....
Sent from my GT-N7100 using Tapatalk 2
So I bought my phone from AT&T just as the new M8 was coming out (got a good deal as a result) and ever since that day its been dependable, efficient, and never lagged a single second.
But then the HTC Sense 6 ROM started to act up, opengl issues, and various bugs that drove me insane! So I switched to CM11, (btw no IR or radio or hardware encoding support on it) and all went well until about 2 weeks ago.
Suddenly my phone is sluggish at times, especially on switching applications, and the battery life went from around 10 hours average usage, to 5... Now its down to 3... Not only that but the phone is HOT!
If I even watch a Twitch stream, or YT video, or play a game, or even navigation, camera, chrome, anything with it (including listening to music), the device gets to 43 degrees C. That is with the device out in the air, passively cooling.
If I leave it on a surface, with the back covered up (like in my pocket, or watching a video in my bed) it will go past 50 C, and climb further! At one point in my car while driving, (was charging and navigating, aux was connected so i could get audio navigation through my speakers) I suddenly realized I had past my exit 5 miles back, and had to stop to check the phone...
The phone was not responding to my wake button presses, nor holding it down, it was not outputting directions, and the red LED light was softly lit (not flashing) so immediately I unconnected the charger, and aux cable. The phone still didn't respond, holding power + vol up soft resetting it worked. But what struck me most was how blooming hot it was! It was NOT in direct sunlight, nor was the display on. It practically burned my hands! I had to look up how to soft reset the phone, using my old LG Nitro HD which is my GPS tracker for my car (nifty setup btw).
Now I had an LG Nitro HD which did this sort of thing 24/7 and I could not STAND that phone, since you had to baby the device every second to keep it cool, otherwise you would need to restart.
I have seen numerous threads online about the HTC One getting toasty, and it has before for me, but NEVER THIS HOT! Also this only JUST started happening (its not related to CM11 since I had a backup of HTC's ROM and it did the same thing (in fact it was even slower x.x)
Now here is my question : is this a normal occurrence for smartphones of this age? I think its 1-2 years old... Its past the warranty I suppose (still have the card, and box btw) Is this something that I just have to deal with?
I have used the phone alot while it was charging, and left it on a charger for a long time after it was fully charged... (i thought newer phones had a disconnect for charging)
What bothers me is how suddenly the phone has become stricken with this... problem. It has only been 2 weeks, and battery life is effectively halved, and I am afraid to even USE navigation anymore (unless I hold the phone up infront of an AC vent, which I did all the way home >.< not a fun task since its a manual!)
Thanks in advance!
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure to not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
Edit: if you have insurance through at&t I would go back to complete stock (get rid of tampered flag and red warranty warning included) and let them know it's freezing up. They should send you a replacement and it may help you out...
OfficialLocdoGg said:
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure you not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
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Yeah actually I just factory resetted the phone, and its absolutely normal now... Furthermore the USB speed is no longer 1mb/s and instead is back up to USB3 speeds!
BTW I did a firmware AND software factory reflash / reset.