[Q] Audio cuts and WiFi disconnects - Huawei Ascend Mate 2

Hi all! Interesting community we have here.
It was nice and easy to join so I'm am happy NOW ONTO TECHNOLOGY:
Okay so I have this interesting Huawei Ascend Mate MT2-L03. I love it alot I can do so many things with it. I haven't gotten around to rooting it yet because of Huawei not emailing me the freaking bootloader unlock code, BUT ANYWAYS.. audio issues. It pisses me off when my audio cuts out.. especially in front of friends like wtf is that :/ ..
I've fixed it multiple times by:​- deleting the cache and data for the music apps
- switching audio in accessibility to Mono and then back to Stereo
It gets annoying to have to do that because it shouldn't even happen in the first place. I tried downloading a separate music app to see if it worked but it had the same problem. There has to be a solution to this.. a conflict of some sort.​
Problem number 2 that I have is my WiFi disconnecting randomly.. possibly another conflict?​

I don't have either of these issues. I stream music all day and never have an issue. What do you have the phone set to in power saving? Is it Smart or Normal? Also make sure your music app is protected.

I've tried all the power saving methods its not the issue. And what do you mean by protected? I'm not too sure how to do that. Keep in mind I'm just playing music from my phones memory.

GadgetStrutter said:
I've tried all the power saving methods its not the issue. And what do you mean by protected? I'm not too sure how to do that. Keep in mind I'm just playing music from my phones memory.
Click to expand...
Click to collapse
Under power saving you should see "protected apps". Make sure whatever app you are using for music is checked off and protected.

When I first had my HAM2, my audio would also cut out. The problem disappeared when I unlocked the bootloader, which also reset the data. I heard that resetting the data solved the problem.
As for the WiFi, I'm not sure since I never had it. Maybe you have an app causing it?

Thanks scoob I'll try a reset and let you know if I have any further problems.

Related

FIXED: Answer button doesn't answer, data connection turns off after call

EDIT:
earthtodigi said:
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
Click to expand...
Click to collapse
That post fixed my problem, as well as fixed the problem which the data connection turns off after a call.
Hey guys, sup?
I have a huge problem with my TELUS Touch Pro. Great phone, but just one problem...
Whenever somebody calls me, I can't answer the phone. The onscreen "Answer" button doesn't work, the Talk button doesn't work, pressing the Select button doesn't work...pressing the headphone button does, but sometimes my headphones are in my pocket, or sometimes they're not with me at all!
The only way I can answer them is by ignoring the call, and calling them back. It sucks big time.
Anybody have a solution? And no, I'm not hard-resetting my phone. It started doing this for my first call, so I'm pretty sure it's not my fault.
HEEAAALLLPPP!!!
Is this the stock ROM?
Do you have BT on and connected?
Mine started doing that yesterday. I did a hard reset and so far everythings back to normal. Still do not know what it was tho
I just had my TP replaced and the new one did the same thing, I did not notice until a few days later as I use a bluetooth headset and pushing the answer key on the headset worked. I had to RTN the device to make it work properly. Have not had a problem since. it has been aabout a week and a half.
Sometimes I've noticed this happens when my memory is tied up elsewhere, ie media player or something. Try soft resetting your phone every morning that might help clear it up.
I have had this happen with me on my Titan which I recently traded in for my Touch Pro, and also on my Touch Pro. I noticed it coincided with installing iGo8 GPS software on both. A hard reset was the only way I found to fix it. Uninstalling the software did not do the trick. I could be wrong about the software title I am blaming, but I have everything reloaded on my phone except that, and all is well. I do have a Slide To Answer incoming call screen now with the MightyRom 4.9.5 rom installed, maybe this is a work around, don't know for sure. If anyone else has more feedback, let me know. I would love to find a fix for it so I can use my GPS software.
Mine started doing this crap last night. I reinstalled the S2A cab and just let it go.
I am starting to think it might just be the telus network being a boatload of suck. Mine does it with the stock rom without any programs loaded from time to time. I am thinking it must be the tower failing to acknowledge that you want to answer the call, so the phone keeps ringing becuase it sees there is an incoming call but the tower ignores that you are trying to answer it. This is just my guess based on what I have read about CDMA, I wonder if any GSM users have the same issue.....
Do any of you have Advanced Configuration installed? This is what caused this problem for mine and my brother's TP. Uninstalling didn't fix it. Had to hard reset.
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
earthtodigi said:
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
Click to expand...
Click to collapse
I can tell you that this will more than likely fix this for you. Mine was doing the same thing, applied this, done and shut! Good luck.
OMG OMG OMG thanks!!!! That also fixed the problem where it ended the data connection after the call.
Sorry I took so long, I THOUGHT I was subscribed to the thread...
Thanks again!

[Q] replace bluetooth stack?

Is it possible to replace the bluetooth stack? I am using stock 198_7 rooted, but locked with a few mods such as the hdmi hack. I find that my bluetooth cuts off intermittently. It's most annoying with my microsoft keyboard 5000, which then needs to be paired again. when it happens to the jawbone icon headset, I can just turn bluetooth on and off. Usually with that, it happens during netflix streaming. I do find that the microsoft mouse 6000 works perfectly.
I did try CM9 for a few days. I didn't notice any bluetooth problems on that. However, I can't use my webtop, which I use regularly. I also can't use netflix, which I am addicted to. So I was wondering if it were possible to switch. I tried swapping the apks, but it didn't seem to make a difference.
any thoughts/ideas?
Thanks,
I agree with you, the Motorola bluetooth implementation is terrible and needs to be replaced. I have the same problems as you with devices randomly disconnecting and reconnecting while listening to music or netflix. When I answer the phone the bluetooth doesn't pick up, I have to quickly hit the "Bluetooth" button on the dialer screen to turn it off and hit it again to turn it back on before my caller can hear me. I'm using a Motorola Droid 3 and I keep going with Motorola because of the keyboard, but these bluetooth problems are so aggravating that they may drive me away from Motorola. I had the same problems with my Droid 1 and I really want the Droid 4 but they've got to get these problems fixed. I even bought a Motorola headset, the HX550, hoping that there was just a compatibility problem with my Jawbone Icon, but the problems continue. Maybe just maybe we'll get the attention of someone who can fix it.
Logcat attached.
I've been having this issue since I bought the phone. I'm hoping someone can help. I've attached a succinct logcat of the issue, hoping to catch a devs eye. It seems completely independent of the ROM, GB vs ICS, or applications installed. I've tried everything out there and have started thinking about how to build a kang, but I don't know enough about the problem to know how to solve it.
I really don't know what else to do, but there are times where I want to throw my phone out the window of my car at 80MPH. I love my Photon, so that prevents the carnage, but OMG it's frustrating!
I'm hoping Sprint... or some entity in-the-know will release a resolution to this problem. I know it's a dead horse, but it only takes one moment of brilliance during a coffee fueled manic episode to have a break thru!
Thanks in advance to any devs looking at this.
This fix worked for me! YMMV
UPDATE!:
It turns out that the Bluetooth Share processes are interupting the data stream while the music plays. Since Bluetooth generally can't handle more than one thing at a time, I suspect that the share services are trying to make the connection do too much. This will disable your ability to share files and phonebook, but for me, those are all secondary to my tunes!
I found a solution here:
http://forum.xda-developers.com/showpost.php?p=18723490&postcount=16
And instead of freezing the Bluetooth.apk services, I just did the following in the terminal:
HTML:
su
cd /system/app/
mv Bluetooth.apk Bluetooth.apk.bak
Rebooted into recovery.
Cleared the cache.
Rebooted system.
And done. That was a lot simpler than I thought it would be.
Standard disclaimer: If your phone stops working, it is not my responsibility. I don't foresee any issues, but just in case, you have been warned. Good luck!
This is actually used in many different settings. Such as backups, removing problem apps, testing, many more. Nice you found a great new use for this.
The best thing about renaming the it to a .bak or .bin is that the app is still intact and is basically a backup and can be restored very easily.
Sent from my MB855 using xda premium

Voice command keeps popping up randomly

This is very annoying and it happens a lot when I'm listening to a podcast or music in my car using the aux port. It also seems to happen a lot when my data is turned off and my phone is picked up and put down randomly. Really starting to piss me off and I have disabled voice command settings to no avail. Anyone else having problems like this and what can I do to solve this without root? I also just updated to the latest ota so I'll have to see if it fixes this problem later.
goodfella44 said:
This is very annoying and it happens a lot when I'm listening to a podcast or music in my car using the aux port. It also seems to happen a lot when my data is turned off and my phone is picked up and put down randomly. Really starting to piss me off and I have disabled voice command settings to no avail. Anyone else having problems like this and what can I do to solve this without root? I also just updated to the latest ota so I'll have to see if it fixes this problem later.
Click to expand...
Click to collapse
If it's the same thing, it happened to me also. It's the program called Voice Mate. You need to freeze or disable that program and all is good. Try settings/application manager and go to the "all" tab. Search for anything that has "voice mate" in it. Disable it.
IndianaBond said:
If it's the same thing, it happened to me also. It's the program called Voice Mate. You need to freeze or disable that program and all is good. Try settings/application manager and go to the "all" tab. Search for anything that has "voice mate" in it. Disable it.
Click to expand...
Click to collapse
I'm having the same problem, but i the disable button is grayed out. I've tried clearing the cache and uninstalling the updates, but it still won't stop.
princessyoku said:
I'm having the same problem, but i the disable button is grayed out. I've tried clearing the cache and uninstalling the updates, but it still won't stop.
Click to expand...
Click to collapse
Are you rooted? If so, use Titanium Backup to freeze it.
Did anyone find a solution this problem? It is happening to me too (especially when I'm playing music or when 4g is off) and I can't disable Voice Mate because it is greyed out.
simabd said:
Did anyone find a solution this problem? It is happening to me too (especially when I'm playing music or when 4g is off) and I can't disable Voice Mate because it is greyed out.
Click to expand...
Click to collapse
Took me weeks to figure out but I had to download the swift keyboard app, then remove my PIN to get into the phone, then go into SETTINGS, BACKUP & RESTORE, then Factory data reset.
Be sure to backup all your data first.
I read another post last night in the LG G3 General Forum about this issue. Several of the posters stated that the 3.5mm audio plug is causing the voice mate and voice command to activate when using the headphone port. Several people also stated that they could duplicate the concern repeatedly by turning or twisting the plug. Don't know if it helps anyone here but it looks like the same complaints I read about last night. I'll see if I can find the OP that discussed the issue and post it back here if I can.
Has anyone found a solution? It's happening the same thing to me. Every time I wanna use the jack port (just to listen to music), Voice Mate pops out and it's really getting on my nerves!! I wanna get rid of it, but I can't delete it, just deactivate it (and I did, but it keeps popping out)... I don't wanna be root, because I'm scared of messing up my phone. If any of you guys found the solution without being a root, I'd be truly thankful for life!
OH MY GOD IT'S BEEN HAPPENING TO ME TOO AND I THOUGHT I WAS CRAZY.
I found that it may have been related to water -- when I was running and getting sweaty, or it was raining, the problems were happening. So in terms of what I've done, I have frozen: LG VoiceCommandSpeechPack, Voice Command, Voice Mate, and Voice Mate Engine. This didn't fully fix the issue -- now, I just get random pauses and unpauses occasionally and it's due to the same problem of the jack port being wonky. It fits perfectly, it's not jimmying inside the port or anything but it's definitely re-creatable, it's such an annoying issue...
It's weird, after many restarts and cache clears the issue has definitely gone away, where before it made listening to music unbearable now it happens once in a blue moon, again subjectively I think it might be moisture or water or something.
This began harassing me also two days ago. Nothing fixes it that an ordinary user can get to, including what little I can get to with Google Settings/Search & Now/Voice/OK Google/. In my case, I cannot manually cause the effect by doing anything with the 3.5mm audio jack on the phone or any of several earbud jacks. Think I am going in to my cell phone vendor tonight after work and raise my voice a little to see if I can get them to fix the problem. Sux! Almost makes the cell phone unusable.
fast69mopar said:
I read another post last night in the LG G3 General Forum about this issue. Several of the posters stated that the 3.5mm audio plug is causing the voice mate and voice command to activate when using the headphone port. Several people also stated that they could duplicate the concern repeatedly by turning or twisting the plug. Don't know if it helps anyone here but it looks like the same complaints I read about last night. I'll see if I can find the OP that discussed the issue and post it back here if I can.
Click to expand...
Click to collapse
Any chance you can find us that OP? It's a pretty annoying bug....

Loss of Ringer and Notification Sounds

My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
clockcycle said:
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
Click to expand...
Click to collapse
Thanks for replying. No SD card installed. Could the SIM cause a ringer issue????
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
blackhemi4x4 said:
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
dnourie said:
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
Click to expand...
Click to collapse
Press and hold power button for the power menu. The press and hold the power off icon and it will prompt safe mode.
Sent from my LG-H901 using Tapatalk
Set her phone back up as a "new phone" dont restore or sync her account. Check from there.
UPDATE: Exchanged phone again. This is her 3rd LG V10. Guess what happened a few hours later? Ringer and notification sounds stopped working! Then, they came back on again shortly thereafter. Then they stopped working again! This phone has the same issues as the previous ones...only at least the sound works more often than the previous phones! Hopefully this is a software glitch and LG will fix it. I am very surprised my wife has had three phones in a row with the issue and yet I haven't found any threads with others having this problem.
Have you tried getting her a new Sim card? This seems like an issue that is more user related than phone, since it seems she is the only one we know of with that issue.
I'm not saying it couldn't be the phone, but the chances of getting three bad phones in a row with what seems to be a very rare error is pretty slim.
Sent from my VS990
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
eddyjr1 said:
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
Click to expand...
Click to collapse
You are correct, I'm not sure it would help. After my wife had the issue with a third phone, she finally had enough and traded for a Note 5. Interesting note, the only difference between her and I was that she played games a lot...specifically Candy Crush games. Perhaps there is a compatibility issue with those or one of her other games. Hopefully this issue is resolved for you, because the phone was great otherwise!
Two of the games she plays when this happens are hearts and candy crush saga. I turned on vibration with sound and vibration will still work when sound profile doesn't. Haven't found connection yet.
I lost ringtone but still had notifications and message sounds. Don't know what happened but a restart fixed it for now. I don't have any games on my phone at all.
Sent from my LG-H901 using Tapatalk
dnourie said:
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
Click to expand...
Click to collapse
That game always causes problems for my wife's phones.
Same issue!!!!
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
I am having the SAME issue with mine. I have had it since November 2015 and got my husband the same phone for Christmas. His works just fine and mine does not. It will NOT alert me for my text messages for anything. I have checked and rechecked ALL settings.
I too am having this issue and yes I think it's candy crush. This morning I had a full lives notification icon in the task bar and no alarm clock tone just vibration.
I'm having this issue as well. I do not play or have candy crush. My issue started after the last forced update. This is my 2nd phone that has done this. I also have at&t

Help, media not working (neither phone calling, so..)

Hi folks, stuck in this problem for 3 days, begin to lose hope.
Problem: Saw cell (Samsung Note3 - SM9005) didn't allow input voice , suddenly. Nor in whatsapp, nor video filming (only pics). Either phone calling is REALLY lagging, then I can't talk anyway. Everytime it says "Not succesfull", or "rec is not configurable at the moment", etc., even nothing. [translation from ita].
So I realized it neither plays any sound. Nor ringing, not alarms. Not music. Not plays, not "receive" sound input.
I've tried: Three different ROM. One Marshmallow, Two Lolly (one stock). Everytime DEEPLY WIPED internal (also wipe DATA). Put off external card. Tried installing google TTS, and so.
It seems an hardware problem. Seen around world some people got quite same problem, but no solutions till now.
Do you think something hardware have broken ? Some Media controller ?
mxter said:
Hi folks, stuck in this problem for 3 days, begin to lose hope.
Problem: Saw cell didn't allow input voice , suddenly. Nor in whatsapp, nor video filming (only pics). Either phone calling is REALLY lagging, then I can't talk anyway. Everytime it says "Not succesfull", or "rec is not configurable at the moment", etc., even nothing. [translation from ita].
Neither plays any sound. Nor ringing, not alarms. Not music.
I've tried: Three different ROM. One Marshmallow, Two Lolly (one stock). Everytime DEEPLY WIPED internal (also wipe DATA). Put off external card. Tried installing google TTS, and so.
It seems an hardware problem. Seen around world some people got quite same problem, but no solutions till now.
Do you think something hardware have broken ? Some Media controller ?
Click to expand...
Click to collapse
What phone are you using?
Sent from my GT-S7580 using Tapatalk
DodoGTA said:
What phone are you using?
Sent from my GT-S7580 using Tapatalk
Click to expand...
Click to collapse
Sorry, I'm on Galaxy Note3 (sm9005). I'll add on main thread.

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