Screen input delay after moving away from face - Xperia Z2 Q&A, Help & Troubleshooting

Ok, so lately I've noticed when I've had to call a few numbers that need me to Press 1, 2, 3 etc on the dialpad that I can't do it right away. When I put the phone to my ear, as I would expect the screen switches itself off. When I pull the phone away from my face the screen comes on again immediately, but there's about a 5-7 second delay before I can actually press anything. In those seconds after the screen comes on, it wont accept any touch input whatsoever. It's not delayed, presses I make during those seconds just aren't registered at all, then suddenly it begins accepting input as normal. It isn't just number keys either, it's the entire screen, so I can't press End Call until nearly 10 seconds after I've actually pulled the phone away from my face, nor can I move the phone away and press the Speaker Phone button quickly.
This only happens when the screen comes on after being against my face though. If the screen is just turned off and I press the power button, or double tap to wake, it accepts input immediately, so I don't believe it's a hardware problem.
Currently running 4.4.4 rooted, image was made from stock and pre-rooted prior to being flashed onto the phone.
Has anyone else experienced this issue?

yeah i've experienced this as well. doesn't happen on speaker though.

No, doesn't happen on speaker phone. If the screen goes off from that and I turn it back on then the screen responds immediately. It only seems to happen in cases where the screen auto shuts off due to it detecting that it's against your face.

Related

Turn off display while in call?

Does anyone know if it's possible to turn off the display while in a call? On my HTC Touch Pro I was able to just press the power button to achieve this - but on the Hero the power button is also the hang up button.
Any ideas?
Actually it's supposed to turn off automatically.
IMO the problem isn't turning the screen off during a call, it's turning it back on when needed.
elcom said:
Actually it's supposed to turn off automatically.
IMO the problem isn't turning the screen off during a call, it's turning it back on when needed.
Click to expand...
Click to collapse
I agree completely... Is an annoying issue that display go away on call because if you need something, ie keyboard or see call duration you need to do something for have it back.
Why not try this app, which you shake to wake the screen - not tired it myself but worth a go
Shake Awake
If the screen goes blank during a call you can simply press the menu button to wake up the screen again. Just tested that and it works fine.
Still, it would be nice to be able to turn it off when I want and not have to wait for it to time out to switch the display off.
You can also press the answer button to wake screen while in a call.
As to shake-it-to-wake-it, with the non-stick coating on the device I would probably be likely to launch it out of my hand !!! haha
Sprint Hero
I just picked up a Spring HTC Hero this weekend and am finding the same problem. When I place the phone up to my ear the screen does not shut off. However since the end button is also the same button used to turn off the screen, I'm in a catch 22.
For now I have to wait for the screen to time out. Turning the screen back on is not an issue as many have mentioned.

Stopping screen from turning of during call..

Does anyone know how to stop the screen from turning off during a call?
Move the phone away from your head?
Otherwise, why would you need it to be one when you're talking on it?
turn on the speaker, i think that disables the sensor.
This is a huge problem with 2.1.
In Android 1.5 on the Eris, you could push the TRACKBALL during a call to wake up the screen.
In 2.1, you only have two options. Pull the phone away from your head (often works, but not always, especially if you're trying to get through a phone tree, and often going back to the screen) or push the 'End' button.
If your phone's screen has been off LONG enough, the 'end' button will wake it up.
If it hasn't, the 'end' button will both wake up the screen AND END THE CALL!
It's a huge risk, and unnecessary. THE MINUTE the OTA comes out, I'm calling HTC about it, and asking them.
Oh, and for what it's worth, Screebl Lite takes care of this.
Just set up Screebl, mine is like 20-90 degrees for both portrait and landscape, and for the in-call activity, I have it not be active when up to my ear.
Screebl works GREAT to keep the screen on properly during a call.
Still calling HTC about it. That functionality should be built in better, or at least give me a way to wake up the screen when it gets stuck.
That is exactly my problem. When i go to wake it up to navigate the through menu options it hangs up alot. Very irritating! I will try Screebl.
Thanks!
you can also press any of the two volume buttons and that will wake it up without any bad effect except for a volume change.
Good tip about the volume buttons, I wasn't aware of that trick.
thanks
sometimes my phone won't wake up when I pull it away from my ear, but I usually just move my hand over the prox sensor and then back and it generally wakes up.
Keep Screen
This is a good thread. I had this problem too. After reading your posts I used the copy of KeepScreen that I already had and it worked also! May be my imagination but proximity sensor seems more responsive too.

In call screen behaviur - can it be changed?

During a call, if I keep my HTC Hero close to my ear the touchscreen becomes none responsive, meaning I can't touch stuff by mistake. If I take my phone away from my ear, I can touch the screen again.
Which is fine. This is how it's supposed to work but there's a problem:
If a call lasts longer than 1 minute (or however long you set your phone to automatically go on stand by) the screen goes dark, which is fine in most cases but sometimes you need to look through your phonebook during a call or put the person you're talking to on hold so you can answer another incoming call, etc.
Of course you can just press a key and the screen lits up again and you can do all the above mentioned, but pressing a key like the "Reject button" (which normally unlocks your screen) will not only lit up the screen but also cancel your ongoing call.
Similar to that pressing any key might also have an undesired action, which can make any during call operations frustrating.
Can the screen be configured to behave like the iPhone's (or Nokia's touchscreen phones for that matter)? Meaning when the sensor detects the phone is close to something (like your ear) the screen goes dark to save power and it becomes non responsive, but when you take it away from your ear the screen lits up and becomes responsive again?
The change isn't that dramatic, go dark instead of just becoming unresponsive (waiting 1 min to go dark) and lit up again when the phone is no longer close to something, instead of remaining dark.
radu.tanasescu said:
During a call, if I keep my HTC Hero close to my ear the touchscreen becomes none responsive, meaning I can't touch stuff by mistake. If I take my phone away from my ear, I can touch the screen again.
Which is fine. This is how it's supposed to work but there's a problem:
If a call lasts longer than 1 minute (or however long you set your phone to automatically go on stand by) the screen goes dark, which is fine in most cases but sometimes you need to look through your phonebook during a call or put the person you're talking to on hold so you can answer another incoming call, etc.
Of course you can just press a key and the screen lits up again and you can do all the above mentioned, but pressing a key like the "Reject button" (which normally unlocks your screen) will not only lit up the screen but also cancel your ongoing call.
Similar to that pressing any key might also have an undesired action, which can make any during call operations frustrating.
Can the screen be configured to behave like the iPhone's (or Nokia's touchscreen phones for that matter)? Meaning when the sensor detects the phone is close to something (like your ear) the screen goes dark to save power and it becomes non responsive, but when you take it away from your ear the screen lits up and becomes responsive again?
The change isn't that dramatic, go dark instead of just becoming unresponsive (waiting 1 min to go dark) and lit up again when the phone is no longer close to something, instead of remaining dark.
Click to expand...
Click to collapse
Take a look at the app "proximity sensor" as the hero doesn't have such a sensor. The app uses the light sensor to emulate it
pulser_g2 said:
Take a look at the app "proximity sensor" as the hero doesn't have such a sensor. The app uses the light sensor to emulate it
Click to expand...
Click to collapse
I took a look at the app online, I'll try it out.
I didn't know the Hero didn't have a proximity sensor but whatever 2.1 does it does it well, I don't accidentally press anything, the touchscreen gets disabled.
I'm upset about the fact that the screen stays on and goes to standby after a while instead of being dark when the phone is near my ear and lit up when it's not.
The phone knows when it's close to something, it deactivates touch input, I just wanted it to also turn off the screen and turn it back on when it's not close to anything.

Bug while deactivating the phone

Hello,
in one of two cases the phone reactivates when I try to deactivate it. If you touch the display or one of the buttons while (or directly after) pressing the power-button the phone activates itself... that drives me crazy, because it is nearly impossible to deactivate it with one hand without touching the display at this moment.
Does anyone know hoe to get rid of that?
thanks for your help
I've experience that I think - I hit the power button to shut off the screen and lock it, and it immediately switches back on to the lock screen. It's not the end of the world as it is locked and will switch the screen back off in a few seconds, but it is strange.
Think I've figured out what's causing this - due to the size of the handset, when I go to switch it off with one hand, I find that my palm can just catch one of the soft buttons at the bottom of the handset such as the back button, so I think the back button is pressed immediately after the power button, causing the screen to come back to life.
So it's not a bug as such, maybe a design flaw.

call goes on mute and goes on hold unexpectedly

Please let me mention that I'm not holding the phone in any weird manner, certainly no different that all the previous phones I had.
I'm also with the global international miui rom on the snapdragon version using the default dialer.
While on the call, and although the screen is black, I somehow manage to activate the mute or on hold function.
What typically happens is that the other person suddenly complains, I check the phone and I find either of the two buttons highlighted.
It happens so often that I'm certain its not by accident. Without being absolutely certain, the screen is dark when this happens. Its very difficult to check because at the moment you try check, the proximity sensor kicks in and the screen lights up. What I know is that at the beginning of the call my face is touching the screen and as expected nothing happens. But later and very unexpected it mutes.
Any ideas would be welcome.
Its happens to me to. Did you succeeded to resolve it ?

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