I have the HTC one m8 att latest update that came from att a couple days back. As soon as I updated for some reason I have not been able to receive text messages at all anymore.
Does anybody know how to fix this?
Thanks
Sent from my HTC One_M8 using XDA Free mobile app
haven't heard of that before. just a guess but make sure youre apn settings are correct
http://www.att.com/esupport/article.jsp?sid=KB424489&cv=820
I'm having the same issue and the APN settings are the same from the AT&T page. Any help would be great!
I've noticed problems sending MMS. Prior to the update, I was able to send via Go SMS with the limit set to 2M. It won't send at that size anymore.
Factory reset often solves random bugs experienced after an OTA.
I've also been experiencing issues receiving mms picture messages ever since the update. Would prefer not to have to factory reset, any other possible fixes?
Sent from my HTC One_M8 using XDA Free mobile app
cgibsong002 said:
I've also been experiencing issues receiving mms picture messages ever since the update. Would prefer not to have to factory reset, any other possible fixes?
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You can try uninstalling 3rd party apps one by one, and see if one is the culprit. But its like finding a needle in a haystack. And it might not even be the cause, it might be some migrated system setting. Upgrading the OS while keeping settings and apps is simply a messy process, with a countless number of variables and possible pitfalls.
Related
My phone doesn't seem to send all my text and i receive multiple messages from the same person for most og my messages anyone else having this issue
Sent from my DROID RAZR using XDA App
Have exactly the same issue. If install custom SMS clients as Handset or GoSMS pro - it will do things even worse. too many sms messages. Updating radio helped a little, but sometimes I find sms messages are not received by my phone in time... Also person who sends text messages to me says there are no devliery reports for any sms she sends to me.
If someone know how to solve multiple and missing SMS messages - please reply!
Experienced this issue on some XT910's. Apply the ota update 2.3.6 and it will be fine.
I applied OTA update and still got this annoying issue. SMS app (default) seems to be more accurate now in terms of receiving texts, but still got multiple incoming text messages 3rd party Sms app will make it only worse.
Have someone solved this?
Could be a faulty Sim card.
Sent from my XT910 using xda premium
Same problem here... Anyone know how to solve please!!!
opensourcefan said:
Could be a faulty Sim card.
Sent from my XT910 using xda premium
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I had this issue as well. I ended up grabbing a Galaxy Nexus and use the same sim card without issue.
I like the razr a lot, this is not vs post. Just thought I could help rule out the sim card.
Sent from my Galaxy Nexus using xda premium
Just try to flash the newest Radio, you can find the thread in developers section,
Also i'm waiting for your feedback there
Sent from my XT910 using Tapatalk
I had the same issue but I eventually ended up realizing it was only certain people who it was happening too.. Never had a issue sending but I eventually figured out it was people I knew on a certain carrier that were the ones I was getting double msg's sometimes triple..
I'm with Rogers and my friends on Telus send/receive was fine but those on Bell I would be able to send fine but whenever they would send me a msg i'd get it twice sometimes 3 times. Eventually it just stopped and all works fine.
I'm running the .33 ICS leak, with Deutsch Telekom service. For some reason I am unable to receive any MMS. I get the notification with a box to download image. When I click to download the image nothing happens. This is the case with both the stock messenger and handcent.
- Has anyone else experienced this? If so, were you able to fix it and how?
No one else has experienced this?
Sent from my XT910 using xda app-developers app
still looking for some help...
This is slightly frustrating. This post has been up for over a day, buried to the second page, and not one person has anything to say.
I was under the impression this forum was designed by users, for users, in order for to offer and ask for help from one another. I am not the most knowledgeable when it comes to fixing problems but I at least try to offer some insight.
Can anyone using the XT910 on Deutsch Telekom let me know what their experience has been sending and receiving MMS?
jessel0001 said:
This is slightly frustrating. This post has been up for over a day, buried to the second page, and not one person has anything to say.
I was under the impression this forum was designed by users, for users, in order for to offer and ask for help from one another. I am not the most knowledgeable when it comes to fixing problems but I at least try to offer some insight.
Can anyone using the XT910 on Deutsch Telekom let me know what their experience has been sending and receiving MMS?
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I'd bet that people aren't answering because they're not on the same carrier as you and they don't want to give you half-ass advice. The obvious thing is to make sure your data connection is on. Are you sure you're connected to your carrier's data 3g/4g network? Try disabling wifi and re-downloading the message. As I said I'm not on the same carrier nor the same country as you so it's rather difficult to troubleshoot. It could be a problem with the leak or your carrier
xXxTehxXx said:
I'd bet that people aren't answering because they're not on the same carrier as you and they don't want to give you half-ass advice. The obvious thing is to make sure your data connection is on. Are you sure you're connected to your carrier's data 3g/4g network? Try disabling wifi and re-downloading the message. As I said I'm not on the same carrier nor the same country as you so it's rather difficult to troubleshoot. It could be a problem with the leak or your carrier
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Thank you for your reply, I will gladly take half ass advice, simply because it is better than none. If ten people suggest something I may not have tried, I could at least narrow the issue down.
Although people may not be on the same carrier as me, there are many using the same ICS release.
Are you using the XT910? I'm assuming you are not having any MMS issues. What data settings are you using? What messenger do you use?
I have done all the things you suggested before I posted my question. I have gone in to my APN setting and ensured that Telekom is selected. I have noticed ICS doesn't seem to have as many options for network settings that the past versions had.
All in all I'm looking for any kind of response from anyone using the .33 ICS leak in regards to receiving MMS. Are they able to get the image sent to them or not?
jessel0001 said:
Thank you for your reply, I will gladly take half ass advice, simply because it is better than none. If ten people suggest something I may not have tried, I could at least narrow the issue down.
Although people may not be on the same carrier as me, there are many using the same ICS release.
Are you using the XT910? I'm assuming you are not having any MMS issues. What data settings are you using? What messenger do you use?
I have done all the things you suggested before I posted my question. I have gone in to my APN setting and ensured that Telekom is selected. I have noticed ICS doesn't seem to have as many options for network settings that the past versions had.
All in all I'm looking for any kind of response from anyone using the .33 ICS leak in regards to receiving MMS. Are they able to get the image sent to them or not?
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Click to collapse
I'm using the XT910 GSM for Rogers (Canadian Carrier). My data is either off or on, got no real settings beyond that. I do know that if I try and retrieve a MMS while on wifi with the data connection off, it won't download the message. I use the stock messenger too (something you may want to try if you're using a 3rd party messaging app). I've never messed around with any of the APN settings/other network settings.
Sent a MMS this morning no problem this morning and received one this afternoon no problem. Honestly, not sure what the problem could be
xXxTehxXx said:
I'm using the XT910 GSM for Rogers (Canadian Carrier). My data is either off or on, got no real settings beyond that. I do know that if I try and retrieve a MMS while on wifi with the data connection off, it won't download the message. I use the stock messenger too (something you may want to try if you're using a 3rd party messaging app). I've never messed around with any of the APN settings/other network settings.
Sent a MMS this morning no problem this morning and received one this afternoon no problem. Honestly, not sure what the problem could be
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I too am at a loss. Thank you for your input though, hopefully I can get some help from somewhere else
Sent from my XT910 using xda app-developers app
I'm also using the. 33 leak.
Have you checked the individual options in the apn to make sure they are correct?
In a previous leak it said i was on T-Mobile but i use simple mobile, so maybe it has something wrong in the mms port or proxy? (The long one)
Have you tried sending an mms to see if it actually gets sent?
I set up the mms port/proxy wrong i had mms problems
Sent from my XT910
Thank you!
ooohhaaahh said:
I'm also using the. 33 leak.
Have you checked the individual options in the apn to make sure they are correct?
In a previous leak it said i was on T-Mobile but i use simple mobile, so maybe it has something wrong in the mms port or proxy? (The long one)
Have you tried sending an mms to see if it actually gets sent?
I set up the mms port/proxy wrong i had mms problems
Sent from my XT910
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So, I started messing around with the Tmobile APN settings and messed up my data. Then I reset APN to default and noticed the settings were different than before I started messing. Now it seems to be working!
I'm having this weird issue it seems every weekend now, for some reason my SMS do not send using the stock SMS or a 3rd party app. However I can send and receive my SMS through Google Voice? I called *2 and it run those serious of test but the Voice test connection usually fails. I then hit PRL Update and it supposedly updates my PRL but still have a failed Voice test. After repeatedly doing this sometimes it will pass the Voice & Data test and then all these text that I did not receiev through my stock SMS or 3rd party app will all start coming in rapidly. Anyone else have this issue? Yes, I'm rooted and it has happened on all my ROMS that I have used. Thanks
Sprint is adding the Network Vision update to their towers. I have had the same issues in the past. I fixed it by a complete wipe, unroot, stock Rom, called Sprint went through the usual bs, and it worked.
You're saying i need to go back to Stock?
That's what helped with mine. Wish you didn't have to. Full wipe, stock Rom, unroot. Best bet for sms to work. It could be a bug in sprints network, I would wait to unroot and wipe. But its up to you. Just a question when you spoke with Sprint, were you rooted and ROMed?
It's weird cause I still can get SMS through Google Voice though?
That's through Sprint-Google Voices servers-Phone. That means you most likely will have to put to stock.
I'm stock now and on my second EVOLTE and both phones had this issue. My current stock EVOLTE still has this issue.
WUESTSIDER!
Sent with my rEVOLTe, the Family JEWEL!
I'm on charmeleon Rom v.5.0.0 without any issues. Maybe both of you flash that, and tell me if its fixed. It could be a radio issue, which the Rom does address.
I did use Charmeleon ROM and had this issue! The issue comes and goes very inconsistent. Since around approximately 9/10p the issue has stopped.
Sent from my EVO using Tapatalk 2
Could be a sense issue, perhaps an ota will solve the issue. Sorry for your troubles. I know HTC Sense does have a "bug" (they say its a "feature" but its not.) That you're radios become weaker at 7pm-7am to conserve battery.
I think it is a sprint issue. For example when i use the stock or 3rd party SMS, in some areas of the city I won't get text all, but when I enter another area I will get all my text at once. Then they start to repeat themselves at least 3 or 4 times throughout the day. It sucks.
WUESTSIDER!
Sent with my rEVOLTe, the Family JEWEL!
Agreed. I'm actually starting to have problems with 3G and the network. It's a sprint problem, sorry if I caused any inconvenience to either of you! It was well worth a try!
No issue or hard feelings NP, this forum is all about helping others. I know you where just trying to help out and I appreciate your responding! It's funny cause I'm having this SMS issue now. LOL I've never experienced any network issues with Sprint until now! For now I guess I'll just have to use GV as my SMS app of choice, although you can't send or receive MMS through GV.
Are you both using GV right now? I just installed it back on and had the issue. Didn't occur to me at the time. I will try unpairing my GV number and my number and see if it helps.
I also use GV. I wouldn't mind, but GV is really ugly and limited.
WUESTSIDER!
Sent with my rEVOLTe, the Family JEWEL!
Hi,
I have T-Mobile. Using an HTC One.
I belong to several MMS groups, where both iPhones and Android phones are involved. For about 6 months, group MMS was perfectly fine, never had an issue.
For the past month, whenever I send a message to the group, I have a 5% success rate of the message actually being displayed properly for everyone. Everyone keeps telling me my messages are blank. Or it will send multiple blanks. I keep getting sh*t from all of my friends telling me T-Mobile sucks and whatnot. "Get an iPhone, get Verizon." Very frustrating hearing this every damn day. It's really starting to piss me off.
Regular SMS is fine. And any messages sent to the group I can see perfectly fine as well. But sending messages isn't working right! Group MMS is very flakey using the stock app! I don't understand what's going on. T-Mobile doesn't seem very helpful.
Is this happening to anyone else? How do we resolve this? Does anyone work for T-Mobile here? This is getting out of hand.
This is NOT the phone. I have wiped it so many times, tried so many different ROMs. It was perfectly fine and started working improperly out of nowhere. No changes, nothing.
I am not the only one!
http://support.t-mobile.com/thread/55846?start=0&tstart=0
My wife's phone HTC one is doing the exact sake thing!! Just spent an hour on the phone with tom support to no avail. I need to figure this out. Anyone have any ideas at al???
rickm8384 said:
My wife's phone HTC one is doing the exact sake thing!! Just spent an hour on the phone with tom support to no avail. I need to figure this out. Anyone have any ideas at al???
Click to expand...
Click to collapse
Apparently it's affecting all T-Mobile users and not just our device. See here for more info:
http://support.t-mobile.com/thread/57534?start=75&tstart=0
Same problem. This ALL started when I installed the new Hangouts and enabled SMS. Maybe it messed with something?
Anyway, here's something interesting i've found out.
I get a group MMS from multiple devices. When I send the group MMS, android phones "receive it" (on Tmobile/Att carriers), iPhones "reject it" (Tmobile/Att carriers), and WindowsPhones receive "blank" message. Weird.
I had a problem with picture messages. Checking the "delivery reports" under the mms settings makes this problem disappear for me. Try that!
Sent from my HTC One using xda app-developers app
SuperStar1080 said:
I had a problem with picture messages. Checking the "delivery reports" under the mms settings makes this problem disappear for me. Try that!
Sent from my HTC One using xda app-developers app
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Worked for my wife's HTC one. Now I hope they fix the actual issue.
Sent from my SM-N900T using Tapatalk
Mms works for me if I leave wifi - calling OFF, as soon as I turn it on every MMS message fails.
Sent from my HTC One using Tapatalk
basa820 said:
Mms works for me if I leave wifi - calling OFF, as soon as I turn it on every MMS message fails.
Sent from my HTC One using Tapatalk
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WiFi calling shuts off the data radio which MMS needs to send messages. I've sent MMS while on WiFI and I will see my LTE signal turn on to send the message. Maybe WIFi calling completely kills the radio which won't allow a message to send.
Been waiting on AT&T to get back to me, having opened a tech ticket (On Sunday) to resolve issue. I can receive MMS messages, but I can't send one. Regular SMS not a problem. Have no issue with my Data connection. Reviewing the logcat file, I see a HTTP 502 error bad gateway showing up when the error occurs. So I am wondering if this is an issue with the HTC Phone on AT&T Network.
I have tried using different APNs, but that doesn't have any effect. I then decided to try a different ROM from Stock, and installed Venom latest. That had no effect.
So anyone else having an issue with sending MMS on AT&T with the M9?
dratsablive said:
Been waiting on AT&T to get back to me, having opened a tech ticket (On Sunday) to resolve issue. I can receive MMS messages, but I can't send one. Regular SMS not a problem. Have no issue with my Data connection. Reviewing the logcat file, I see a HTTP 502 error bad gateway showing up when the error occurs. So I am wondering if this is an issue with the HTC Phone on AT&T Network.
I have tried using different APNs, but that doesn't have any effect. I then decided to try a different ROM from Stock, and installed Venom latest. That had no effect.
So anyone else having an issue with sending MMS on AT&T with the M9?
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Ruu and start over. Something has happened somewhere. I can't think of anything but a setting that would cause that. I would only backup your photos etc, i would not restore back to your current setup. Use ruu.exe or sdcard method, not fastboot method.
an0ther said:
Ruu and start over. Something has happened somewhere. I can't think of anything but a setting that would cause that. I would only backup your photos etc, i would not restore back to your current setup. Use ruu.exe or sdcard method, not fastboot method.
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I'm going to wait for AT&T I think it's an error on their end. Supposed to hear by Friday.
I have had that exact problem with a different device before and it was an issue on the network side, not the device. They had to do some reprovisioning with line and that fixed it up. It is ridiculous that they are making wait so long when it is such an easy fix. Have you tried sending an MMS to yourself? Sometimes this helps with the provisioning.
Sent from my HTC One M9 using Tapatalk
fernandezhjr said:
I have had that exact problem with a different device before and it was an issue on the network side, not the device. They had to do some reprovisioning with line and that fixed it up. It is ridiculous that they are making wait so long when it is such an easy fix. Have you tried sending an MMS to yourself? Sometimes this helps with the provisioning.
Sent from my HTC One M9 using Tapatalk
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Yes I have tried that, and sometimes it works but mostly doesn't. Supposed to hear back today.
AT&T never got back to me, so I had to call them. The girl I was working with seems to think it's the SIM card. That doesn't make sense to me, because if it works with the Interwebs, Facebook, Instagram,and I can recieve MMS, then I would think it's not the SIM card, whatever. Am going to test it the SIM card on my S4 to see if that makes a difference (Don't think it will.)
The people that answer the phone when you call are the first level of support. They know very little when it comes to technical support. If turns out not to be the sim card, calk back and ask them to pass you on to the next level of support.
Sent from my HTC One M9 using Tapatalk
fernandezhjr said:
The people that answer the phone when you call are the first level of support. They know very little when it comes to technical support. If turns out not to be the sim card, calk back and ask them to pass you on to the next level of support.
Sent from my HTC One M9 using Tapatalk
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I agree, the person I spoke with last Sunday elevated me to a next level tech who was still unable to figure it out. After trying a new sim card which still didn't work, I did a data reset from settings. It fixed the problem, and I still had root
fix
go into Apps manager go to all and find, [MmsService] in there you will find how to turn it back on had the same problem.
borg00 said:
go into Apps manager go to all and find, [MmsService] in there you will find how to turn it back on had the same problem.
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Thanks I'll keep that in mind!