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So I'm more interest in this phone than the Tmobile version. I want the square body and don't need the bigger screen. I intend to unlock it. Don't care much for data cuz I got wifi everywhere.
Anyway, I keep seeing threads with hardware problems and it's discouraging me from buying one. I realized there will be lemons and bad batches but the more threads I see, the less confident I have.
I plan on buying it through craigslist, maybe a new one with all accessories + box (and possibly receipt) to avoid buying blacklisted/stolen ones and have warranty just in case.
did many of you guys have to do warranty exchange on your device? I would love to hear some feedback. Much thanks. Hope to join this forum soon. Getting tire of my vibrant. Haha!
What hardware problems.
Sent from my SGH-I777 using Tapatalk
If you are worried about hardware issues then buy new. Any hardware issues will occur with the first month. If that's the case then it's easier and faster to get an exchange.
I got mine the first day it came out back in October and never had any issues what so ever.
USB port failed on me.
No other issues unless you count the 2.3.6 update issues (software issue, not hardware).
Bought 2 on launch day. One had USB port failure roughly 6 weeks in. Second original and replacement have been fine.
Sent from my SGH-I777 using XDA App
The main issues you'll encounter are a screen with blotches on it due to SAMOLED screen (all Samsung phones with that screen type have those issues, including the T-mobile variant) and a USB port that is very sensitive.
That means plugging your phone in and not touching it afterwards (other than to unplug it, dope). For whatever reason, Samsung put no cover over this port so it's susceptible to whatever chucklefuckery you subject it to. Other than those two issues, the phone is good, even great.
Sent from my Touchpad using xda premium
Thanks for your input, guys. I usually take good care of my phones but I'm afraid of design flaws. I will probably pick one up this coming week. It's a great phone and I know I'm missing out. Can't wait. Thx again.
No hardware problems here...
Defects can affect anyone, and often they're more likely to happen in certain areas. The most likely places you'll have a problem are covered above - but they are not very common.
Remember, if you're on Tmo, no 3G. (Consider a GNex if you're going to be running a non-subsidized phone on Tmo, as I understand it the GNex is one of the first phones to have pentaband HSPA+)
hmmm had the phone since launch and didnt know about the USB thing lol, ive been hard on the USB and it has been perfect... I guess getting squaretrade warranty will give you a peace of mind.
Some people have had a defective USB port that shorted, but not many. Seems to happen fairly early if it happens.
USB ports that just don't work when a cable is plugged in (not charging, intermittent data) can usually be fixed with a new cable. MicroUSB moved the spring contacts (the most failure-prone/wear-prone item) from the device to the cable.
No issues at all for me from the hardware, best phone ever.
I know where your coming from, I was looking at the Nexus when it was released and all the bad publicity it got online kept me from getting it, and now I regret it because it was such a great phone
Sent from my SAMSUNG-SGH-I777 using xda premium
1st phone- extremely blotchy screen
2nd phone- failed aux port
3rd phone- ear speaker crackled
Present phone- 1 vertical blotch down the center
Sent from my i-777 using Tapatalk
I bought a brand new Galaxy S2 in December 2011 and have been enjoying it for a week till I found an Audio jack issue. The issue must have been there right from the moment I unboxed the phone, as I didn't find time to test all features of the phone in a week time. wherein if I remove the ear phones, loud speaker won't work. Later, when I took the phone to service centre, they concluded that the audio jack wasn't triggering the ear-phone removal signal.
Since it was a brand new phone, I demanded a replacement at the service centre. But they refused a replacement, stating some unwritten policy, that phone's life exceeded 15 days from purchase date (since I ordered the phone online, it took me 7 days to get delivered + 7 days of owning it without knowing the issue + weekends). I called up the zonal manager and he too refused for a replacement but promised me to replace the mother board of the phone.
Since I insisted that the repairing work at factory is different from service centres in terms of ESD safety, he promised me that I can be present personally while the service engineer repairs the phone. He also promised that Samsung service centres are at par with the factory standards. Without an option, I had to agree for a repair on a brand new phone for no mistake of mine. When the service engineer was repairing the phone, the front desk people were roaming inside the service area (inside ESD safe zone marked with yellow lines) without ESD safe slippers or bands. I was harassed for quoting that they are not following ESD standards. Having worked in an electronic manufacturing industry for years, I know that moving inside an ESD safe zone may spoil the electronic components in long run. For having said that I was harassed badly by the service manager. When I brought this to zonal manager's notice, he promised me that there won't be any fault in the future. I demanded his promise in a written format but he refused. As any other citizens of this country (with very weak consumer protection), I have been living with the phone happily but not for long
After 5 months, on a Tuesday morning the phone is completely dead and wouldn't boot up while the battery if fully charged. Last known usage was on Monday night when I hooked up the phone to the charger before going to sleep. I still remember that I woke up from my sleep to plug out the phone from wall charger as soon as I heard the charge-full beep. Next day morning, the display wasn't coming up.
Diagnosis from my end:
1. Removed and re-inserted the battery. Doesn't boot.
2. Press and hold the power button for a minute after removing the battery. Doesn't boot.
3. The phone doesn't get into recovery mode.
4. Swapped batteries from my friends phones and still it doesn't boot. But my phone's battery worked in their phone.
I strongly believe it's due to the board replacement undertaken outside factory without following ESD standards or due to the replacement board itself which I suspect to be a re-furbished one. This time I didn't want to give up and demanded a fresh replacement phone but the service manager disagreed again. So, I wrote to the Samsung CEO desk and they are dealing with the case for the past 10 days without much progress.
Kindly give your suggestions if I should continue to live with a faulty phone after paying 30K or get a replacement phone since it's a factory fault. Also, suggest me if I could approach consumer court for all the losses (precious data, loss of peace and all the hardships I'm undergoing).
Thanks in advance.
Deva
Well. Sounds like hardware issue. Could be a lemon, could be a refurbished phone. It should be covered under 1 year warranty anyway, so just take it back and ask them to repair it.
Btw, this should be in the Q&A section.
hmyoo1 said:
Well. Sounds like hardware issue. Could be a lemon, could be a refurbished phone. It should be covered under 1 year warranty anyway, so just take it back and ask them to repair it.
Click to expand...
Click to collapse
I have already visited the service and they are ready for a repair. Since the phone has underwent a main board replacement very soon after purchase and again the service centre says a board replacement needs to be done now for the boot issue, is it unfair to ask for a fresh phone instead of repeated repairs? and who knows, after another 5-6 months (post warranty) if the phone comes up with another board fault, I will have to pay the board cost from my pocket. All this for a lemon I've got.
pdydeva said:
I have already visited the service and they are ready for a repair. Since the phone has underwent a main board replacement very soon after purchase and again the service centre says a board replacement needs to be done now for the boot issue, is it unfair to ask for a fresh phone instead of repeated repairs? and who knows, after another 5-6 months (post warranty) if the phone comes up with another board fault, I will have to pay the board cost from my pocket. All this for a lemon I've got.
Click to expand...
Click to collapse
Unfortunately there's nothing more you can do. It depends on the shop that you purchased from, but usually if the phone is found to be faulty within a week or two, they will replace with new one. But, obviously for you it's well past that.
After almost 15 days of struggle, I managed to get 3 months of extended warranty for the product.
I'm hoping all of you could help me with my dilemma.
My phone currently only charges (90% of the time) through USB connecting to the computer. It also transfers data fine between it and the laptop. It's not charging connected to the wall, which is a problem because that means I only get a trickle USB charge.The phone itself still works beautifully. Initially I thought my best option was to get a warranty claim in through Verizon. I also have insurance through Ensquared.
I started googling what Verizon would do if they denied a claim. Would they send your broken phone back no charge? I had thought that if it got denied for warrantyfor whatever reason I could just claim it under insurance. Turns out they won't and if they find anything to void warranty they'll hit you with a $299 charge for the replacement like new device. I was seeing a lot of people online getting denied warranty due to corrosion on the connection in the MicroUSB port.
This got me thinking. It's been SUPER humid where I live lately and we've had a lot of downpours. Maybe some rain trickled into the USB port and corroded one of the contact points? The water indicator under the battery and on the battery itself have not been tripped, however I've read people getting denied warranty even without the indicators tripping and corrosion on the USB port. I know leaving it in a steamy bathroom 1 to many times could corrode the contact points. I'm going to try and take a picture of the connection to see if I see any green, however it may still be hard for me to tell because I don't know 100% what I'm looking for.
A few other notes: Ensquared covers accidental damage due to liquids. They also send out new phones most times. Verizon sends out a certified like new replacement. I also have a backup garbage phone that'll get me by for a few weeks if needed.
So my question. What would all of you do?
1.) Move forward with my warranty claim through Verizon and hope there is no corrosion that causes me to get a denied warranty and a $299 bill. I have the replacement phone right now, but have called and verified I could send it back in the box if I don't want to replace.
2.) Send my phone to Samsung for warranty. Samsung only repairs the phone and they will also repair defects not covered by warranty and bill back to you. I've read online to replace a corroded USB port (assuming that may be the reason for my odd charging) would cost around $80. I will be without my phone for a week min and possibly a few weeks.
3.) Pay the $75 deductible through my insurance and take the safe approach, however a guaranteed amount out of pocket. I'd be without a phone for 2-4 days. Phone likely would be new, but could be refurb.
I'm leaning towards one of these options and want to see if you guys would agree with what I'm thinking of doing.
jonnyc13 said:
I'm hoping all of you could help me with my dilemma.
My phone currently only charges (90% of the time) through USB connecting to the computer. It also transfers data fine between it and the laptop. It's not charging connected to the wall, which is a problem because that means I only get a trickle USB charge.The phone itself still works beautifully. Initially I thought my best option was to get a warranty claim in through Verizon. I also have insurance through Ensquared.
I started googling what Verizon would do if they denied a claim. Would they send your broken phone back no charge? I had thought that if it got denied for warrantyfor whatever reason I could just claim it under insurance. Turns out they won't and if they find anything to void warranty they'll hit you with a $299 charge for the replacement like new device. I was seeing a lot of people online getting denied warranty due to corrosion on the connection in the MicroUSB port.
This got me thinking. It's been SUPER humid where I live lately and we've had a lot of downpours. Maybe some rain trickled into the USB port and corroded one of the contact points? The water indicator under the battery and on the battery itself have not been tripped, however I've read people getting denied warranty even without the indicators tripping and corrosion on the USB port. I know leaving it in a steamy bathroom 1 to many times could corrode the contact points. I'm going to try and take a picture of the connection to see if I see any green, however it may still be hard for me to tell because I don't know 100% what I'm looking for.
A few other notes: Ensquared covers accidental damage due to liquids. They also send out new phones most times. Verizon sends out a certified like new replacement. I also have a backup garbage phone that'll get me by for a few weeks if needed.
So my question. What would all of you do?
1.) Move forward with my warranty claim through Verizon and hope there is no corrosion that causes me to get a denied warranty and a $299 bill. I have the replacement phone right now, but have called and verified I could send it back in the box if I don't want to replace.
2.) Send my phone to Samsung for warranty. Samsung only repairs the phone and they will also repair defects not covered by warranty and bill back to you. I've read online to replace a corroded USB port (assuming that may be the reason for my odd charging) would cost around $80. I will be without my phone for a week min and possibly a few weeks.
3.) Pay the $75 deductible through my insurance and take the safe approach, however a guaranteed amount out of pocket. I'd be without a phone for 2-4 days. Phone likely would be new, but could be refurb.
I'm leaning towards one of these options and want to see if you guys would agree with what I'm thinking of doing.
Click to expand...
Click to collapse
Anyone? At this point, I'm thinking of picking up some Deoxit from Radio Shack this afternoon and seeing if that fixes my problem. I'm going to return the CLN phone to Verizon and keep my "broken" one. If the Deoxit doesn't work, then I was leaning on going through insurance to be safe. I'd rather pay $75 and know my final cost, then send my phone back and keep my fingers crossed for a week or more to see if I get slammed with a $300 bill after dishing out $600 for my phone off contract.
jonnyc13 said:
Anyone? At this point, I'm thinking of picking up some Deoxit from Radio Shack this afternoon and seeing if that fixes my problem. I'm going to return the CLN phone to Verizon and keep my "broken" one. If the Deoxit doesn't work, then I was leaning on going through insurance to be safe. I'd rather pay $75 and know my final cost, then send my phone back and keep my fingers crossed for a week or more to see if I get slammed with a $300 bill after dishing out $600 for my phone off contract.
Click to expand...
Click to collapse
Did you look at trying out someone else s battery to see if its just the battery?
brabauer said:
Did you look at trying out someone else s battery to see if its just the battery?
Click to expand...
Click to collapse
I don't believe it's the battery because it works fine and it charges fine when connected to USB. When I had it in the CLN device for the few mins while I was reading up on horror stories about Verizon Warranty, it was charging correctly through the wall charger as well (with my old battery in it). I tried deoxit on it last night twice and let it sit overnight, however it's still not perfect. Seems like a few places it wouldn't charge before would charge every now and then, but still nothing out of a wall charger. It's very odd. In any case, I'm returning the CLN device back to Verizon and will just go through my insurance. It's the safest bet of the 3.
I'm a manager at a verizon store. In all honesty just call them and say what it's doing and let them walk you through their trouble shooting steps. After that wall you through they will decide the best option. Most likely they will replace it for free. That's what I would do. Save yourself an insurance claim till you really need one cause you only get 2.
brabauer said:
I'm a manager at a verizon store. In all honesty just call them and say what it's doing and let them walk you through their trouble shooting steps. After that wall you through they will decide the best option. Most likely they will replace it for free. That's what I would do. Save yourself an insurance claim till you really need one cause you only get 2.
Click to expand...
Click to collapse
I went to a Verizon store and they looked at it and tried to get it to charge too. Even a manager looked in the USB port to see if there was anything in there with a magnifier with a light. The problem is, they are not technicians and can't tell me if my warranty claim could be denied. They already ordered me a free replacement. I have it here with me, however I'm hesitant to send a phone I spent $680 on to Verizon for a CLN one that I may have to dish out another $299 for if they find anything wrong with it that I'm not aware of. If they would send my phone back if it was denied because I paid for the phone outright, then that'd be a diff story. They used to do that, now they don't. I'd def send it in if it was the old rules, but now it's just a guessing game until you have a few weeks pass with no extra charge.
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Yes, there are some things that we wouldn't expect from Sony but that was older batches.
I can record 5 min 4K video so can't see problem here.
All other manufacturers limited 4K to 5min, that's why they didn't have same problems.
Sony decided not to limit duration, so sometimes there will be overheating msg and closing camera.
I don't have any problem you said, I know for those guys and I'm sure that's all true but that's not general flaw and issue, that's perfectly normal...
If you aren't satisfied with Z2 you can always return in or change for another device...
Sent from my D6503 using Tapatalk
I came from M8 and S5, after having the z2 for 2 months, there are couple things I really don't like about the z2, it is noticeably slower, say you click on the camera icon, it doesn't come on instantaneously, the in call voice quality and speaker phone are only ok, not great, volume is a bit on the low side.
The in call quality and dim volume is a deal breaker for me, I am looking to switch to the G3 or Note 4.
funky0308 said:
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Yes, there are some things that we wouldn't expect from Sony but that was older batches.
I can record 5 min 4K video so can't see problem here.
All other manufacturers limited 4K to 5min, that's why they didn't have same problems.
Sony decided not to limit duration, so sometimes there will be overheating msg and closing camera.
I don't have any problem you said, I know for those guys and I'm sure that's all true but that's not general flaw and issue, that's perfectly normal...
If you aren't satisfied with Z2 you can always return in or change for another device...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
coolmingli said:
I came from M8 and S5, after having the z2 for 2 months, there are couple things I really don't like about the z2, it is noticeably slower, say you click on the camera icon, it doesn't come on instantaneously, the in call voice quality and speaker phone are only ok, not great, volume is a bit on the low side.
The in call quality and dim volume is a deal breaker for me, I am looking to switch to the G3 or Note 4.
Click to expand...
Click to collapse
How long ago did you buy your device? Was it a newer one? I really don't want to get the g3 but it looks like I may be forced to
seh6183 said:
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Click to expand...
Click to collapse
Lets not foget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
im having week 20 phone without any issues.
Lawido said:
Lets not foget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
im having week 20 phone without any issues.
Click to expand...
Click to collapse
Yea I know that's why I wanted to ask around and see how many people weren't having problems. To me its got the best specs by far of any phone. I think the sound issues and maybe a bit of lag can be fixed with custom roms and what not. I just don't want to end up with the charging port popping out and then I don't realize it and go for a swim. The phone is going to cost me a lot of money and I won't have a warranty.
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
Click to expand...
Click to collapse
My advice - don't pay 600-800$ for device without warranty.
You never know..
I have device for a two months, I had Z1 (still have it) and I don't have any problems with both.
I totally agree with that post - nobody will open thread - my device is working perfectly -
All you can see here is problems and guys seeking for help but that doesn't mean it's faulty device.
As I said, I'm perfectly satisfied with Xperia Line and will buy Z3 as well...
That will be perfect device
Sent from my D6503 using Tapatalk
funky0308 said:
My advice - don't pay 600-800$ for device without warranty.
You never know..
I have device for a two months, I had Z1 (still have it) and I don't have any problems with both.
I totally agree with that post - nobody will open thread - my device is working perfectly -
All you can see here is problems and guys seeking for help but that doesn't mean it's faulty device.
As I said, I'm perfectly satisfied with Xperia Line and will buy Z3 as well...
That will be perfect device
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Im thinking about getting it and getting an aftermarket warranty like squaretrade.
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
Click to expand...
Click to collapse
i've had my phone for over 2 months batch no 14w17 no single fault works flawlessly can record 4k up to 9 mins and doesn't shut down till i turn it off myself and then the warning kicks in i reckon others having problems have conflicting apps downloaded and they just don't know it yet i use the charging dock from day one nothing has pulled out i submerge the phone in water a lot no leaks the phone does exactly what the whitepaper says i use a 64gb sandisc sdhc sd card
yomo22 said:
i've had my phone for over 2 months batch no 14w17 no single fault works flawlessly can record 4k up to 9 mins and doesn't shut down till i turn it off myself and then the warning kicks in i reckon others having problems have conflicting apps downloaded and they just don't know it yet i use the charging dock from day one nothing has pulled out i submerge the phone in water a lot no leaks the phone does exactly what the whitepaper says i use a 64gb sandisc sdhc sd card
Click to expand...
Click to collapse
Well that sounds absolutely great! I just ordered a white one from Amazon.com after reading all the great reviews on it. People are saying its the best phone they have ever used. I also picked up a charging dock. May need to get a second one but we will see. Does the phone come with a magnetic charging cable or a regular micro-USB cable?
I don't own a Z2, but what I can say is that that magnetic conector thing is half Sony's fault, half use of cheap third party cables's fault.
AFAIK, the connector wasn't meant to be used with cables, but only on stationary charging docks. The constant movement of the cable and device while using the device while charge might be the culprit to "invoke" both parties's fault I mentioned above.
Sent from my SGP311 using Tapatalk
I haven't heard anything about any Z2s shutting down from overheating, the camera closing on over temp is common though. How much time it takes before it hits the set point depends on a lot of variables, but basically the higher the ambient temp and/or the more heat generation inside phone(using data, high CPU loads, continuous live view, etc) prior/during camera use will impact it. I live in a warm region and when testing I got 6min of 4k before hitting alarm.
My phone is put on a magnetic dock every night and everytime I get in my and my port is doing fine.
My phone is from week 17 and has a the of center issues but everything works fine.
I didn't add a squaretrade warranty (not sure if could since didn't add it within 30 days of purchase), if I have a warranty issue prior to the US having parts I'll just send it to it's retail country.
Sent from my D6503 using Xparent Red Tapatalk 2
Felimenta97 said:
I don't own a Z2, but what I can say is that that magnetic conector thing is half Sony's fault, half use of cheap third party cables's fault.
AFAIK, the connector wasn't meant to be used with cables, but only on stationary charging docks. The constant movement of the cable and device while using the device while charge might be the culprit to "invoke" both parties's fault I mentioned above.
Sent from my SGP311 using Tapatalk
Click to expand...
Click to collapse
I have w17 version and i haven't encountered any defects of any kind. This phone is awesome !
I have a week 20 phone without any issues and I consider it a fantastic device! come from note 1.
I've had my Z2 for a month now and couldn't be happier. No problems with over heating (Haven't done the 4K recording thing though), plug in my magnetic charge cable overnight (well, mostly every other night - what an awesome battery!).
I immediately installed Nova and have settled on Smart Launcher pro.
Also, was too impatient for OTA .402 update, so I did that myself.
When Sony support stops, I'll probably go CM but, for the moment, it's all good.
Michael
funky0308 said:
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Click to expand...
Click to collapse
Thing is how to verify this when the box is sealed.
week 22 is may 26 to jun 1
is this date printed on the bar code on the box itself ?
seh6183 said:
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Click to expand...
Click to collapse
I came to Z2 from Galaxy Note 3, before that I had HTC One.
Z2 is the best for me among the 3 devices, it is not ideal but ticks all my boxes.
I have a 14W17 and while it gets warm when recording 4K, I did not manage to overheat it. I made a test yesterday just to check out, Ireland, Dublin, around 20 degrees yesterday in the shadow. I was walking in the sun and recording for 5 minutes, 4k video with steady shot, so even more demanding for internals. The phone was warmish, but not as hot as I thought.
Afterwards I checked and the CPU temp was 61 degrees while battery temp was 37 degrees, so yes, it gets warm but not so hot.
What was making this phone really hot was the AR mode or the special effects app, that lets you put things like falling satelite, ghosts and other stuff postprocessing. Those two made the phone hot, but nothing else is able to make mine this hot and I do not care about those two modes anyway.
I would really recommend this phone but I would never buy it without any kind of warranty. I would never buy piece of electronics that is that expensive, without any kind of warranty.
Anyway, look at M8 forum, Samsung forums. Those people that are happy, usually don't praise the phone on forums, but those that have problems - do... I was really worried and almost certain, I would not buy Sony but I said oh well, let's try something new (never had Sony phone before, only sony-ericsson). I do not regret it for now, even just for battery life it was worth it for me, I don't care about waterproofness whatsoever.
Noise cancelling headphones is a great plus as well!
Z2 should be available later this year is USA I think, if not, maybe Z3?
Lawido said:
Lets not forget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
Click to expand...
Click to collapse
Exactly this, most people come to the forum are looking for help solving a problem or require specific needs but the truth is that these people are a vast minority of all the users of the phone rather than people making threads praising and complementing the device except for example if you look in the battery thread or the camera thread.
I've got a week 15 model and I love my phone, it's the best phone I've ever had, the previous phones I had that I considered the best were the Xperia X1 and the Motorola V3X.
Anyway, don't be dissuaded from the phone because of complaints you see in forums but that warranty issue, that's a bit dodgy, I wouldn't buy something if it didn't come with a guarantee or warranty.
One Twelve said:
Thing is how to verify this when the box is sealed.
week 22 is may 26 to jun 1
is this date printed on the bar code on the box itself ?
Click to expand...
Click to collapse
You should be able to inspect the device before purchasing it and if you're purchasing from an online retailer you should have 7-14 days exchange/refund as per distance selling laws (if applicable in your country) if you're not happy with it after inspection, you wouldn't buy a car without taking a look inside/giving it a test drive would you?
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
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I find this odd since t-mobile already offers the z2 in the US. Isn't it possible to buy off contract from sony within the US as well ?
---------- Post added at 02:41 PM ---------- Previous post was at 02:32 PM ----------
TheOnlyIntruder said:
You should be able to inspect the device before purchasing it and if you're purchasing from an online retailer you should have 7-14 days exchange/refund as per distance selling laws (if applicable in your country) if you're not happy with it after inspection, you wouldn't buy a car without taking a look inside/giving it a test drive would you?
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Way they do it in my country is they show you a demo model that is tethered with a security cable. You can play with that one as long as you want.
Then if you decide to buy they offer you a sealed box, some may open it if there is a possibility of a sale otherwise not. Prefer to buy from a shop than online.
I understand that there is date printed on the barcode of the box itself, so wondered if there was a correlation between whats printed on the microsd tray and the box itself.
This way its much easier to distinguish newer batches from old without opening the box.
Can anyone confirm ?
I had the gear for 7 months now no problem with it. When my battery candle broke I went to get it replaced. Guess what they don't cover it. I have to send my watch and all back to samsung to get a replacement. So this is my last gear device until they change the way they call things warranty and accessories.
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I'm confused. It sounds like you did get a warranty replacement from Samsung. So, what is the problem with warranty again?
Here's my view. The charging cradle design wasn't well thought through. Each time it's attached to the watch stress is applied to both the tabs on the cradle and receiving points on the watch itself. Clearly some folks here have had problems. While all claim "they babied it" some of the pictures people have posted show their Gear pretty beat up having nothing to do with the cradle. I'm hoping I'll avoid the problem but if I don't I'll try and get it replaced under warranty. If I can't, I'll be out $30.
Until some other device can do this I'm not giving up my Gear no matter how many charging cradles I have to buy.
I dont see the problem either!!! Scary topic. But dont get mad at me, but i think since u will get a new watch there is nothing here to wine about!!!! And in worst case get a new cradle from eBay for 7 bucks.. Beside even regular chargers do brake. Nothing is perfekt, not even the user/owner either.
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Exactly. I think OP is having a warranty problem with his carrier, T-Mobile, if I guessed right. He bought the watch from carrier (the only way in US). And carrier provides first line of warranty service, not Samsung. If I read it correctly, he got rejected by T-Mobile warranty service but Samsung did get him a replacement. So, in other words, the warranty service that he needs to complain about is T-Mobile (which is why it ranked #3 in recently survey of customer service), not Samsung although Samsung should take the blame for bad design but that is really not news.