Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
did you flash the entire firmware package?
I only flashed official firmware from ATT to TMOBILE.. That was all. If there are further steps please let me know.
I stopped at the firmware install because I thought anything extra would have just been for customizing themes, etc..
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
mghtymse007 said:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
Click to expand...
Click to collapse
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
vacortina said:
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
animegamemaster said:
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
Click to expand...
Click to collapse
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
1.Insert a Non-T-Mobile SIM & turn the Gear S ON.
2.The Gear S will automatically prompt you to enter the unlock code.
3.Tap in the unlock code provided by T-Mobile and click OK.
Note: The device should display code accepted
Click to expand...
Click to collapse
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
You most likely will not be able to use a North American S outside the US. It has nothing to do with the software...the frequency bands are different and hardcoded. You may want to check and see what bands are used by the providers in VN for cellular ie: 2G, 3G, etc and compare those to what US/Sprint uses.
I have the same issues with the GPS. Even when I'm outside, in an open area I can't even get the weather app to update. Not sure how many people have this issue, but it doesn't seem to be a topic of discussion on XDA.
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
animegamemaster said:
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
Click to expand...
Click to collapse
Have you tried rooting?
http://forum.xda-developers.com/showthread.php?t=2977581
Thanks to cipherswitch
This is from "CELLUNLOCKER" where I got my unlock code...before it was free...lol....... When I click on the t mobile for network....I get "registered to networkk" popup with my ATT GS. When I call a number I get the tmobile cust servc help line...... since I am not a tmobile cust.
I cannot remember which method I used....but I can go with att or tmobile sims with no issues. Right now I have H20 as my carrier, on the ATT network...but at least I know I can go to the Tmobile network or carriers anytime
How to enter unlock codes on all Samsung models
Different phones have different Unlock Code Input Instructions, Try the following Instructions in order:
Note: Non Accepted Simcard is any simcard not from the original provider
Method #1 Insert a Non accepted simcard in your phone and power on. Once finished loading your phone will ask you to enter a code, enter the Unlock Code
OR
Method #2 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit unlock code)
OR
Method #3 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit unlock code)
OR
Method #4 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.
When this method is used for newer Samsung phones, it will say "unsuccessful" regardless of the phone being unlocked or not.
Phone Not Allowed MM#6 Tmobile- A clue to problem?
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
perdikoylis said:
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
Click to expand...
Click to collapse
Call tmo back and have them make sure you have the right data plan I had the same problem and mine was on a tablet data plan not mobile/watch plan
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
HagbardCelineII said:
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
Click to expand...
Click to collapse
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
perdikoylis said:
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
Click to expand...
Click to collapse
They escalated my situation as soon as I called them on Tuesday and told me 3 days. Nothing yet.
Have you used the Tmobile IMEI check? http://www.t-mobile.com/verifyIMEI.aspx
I just tried it and it doesn't recognize my IMEI....But if that was going to be a problem, shouldn't that have meant it would never work? I can't think of any reason it would work for a day before they shut it off.
I had same result "did not recognize" with there Imei checker, further, the support reps checked several times and said it is Ok, My gear s is an unlocked AT&T, it did work for the first 2 months (until I removed sim to test in my iPhone ( I was considering switching all my phones to Tmo) Maybe coincidence? + But with a friends sim (from his iPhone ) it worked immediately , it even populated the Apn etc settings, but i did not leave on more than 1-2 minutes to test.
When I put my sim back in, it does not register, it does even show phone number, says:
"Phone not allowed MM#6" and emergency calls only.
I had this same issue come up. The way I solved it was to close out the account for my phone number tied to the watch wearable plan. And then I created a new phone account for the wearable plan with a new number. And got a new sim card from T-Mobile at the time of creating the new wearable plan / number. It seems that the phone number that was previously tied to my galaxy gear s was not blacklisted, but the services were limited on it because I had taken the sim card out of the gear s watch and put it into a cell phone to test if there was service on it. So that flagged the wearable phone number account like I was trying to steal data/phone service from T-Mobile by using the only $15 / month plan on an actual phone. Like said above, the services are supposed to be restored once you put the sim back into the watch, but there is a bug with T-Mobile's service in doing so. So in the end, I closed out the "flagged" account, opened a new account and will never put the sim card into a phone again in the future.
same the issue
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
A good looking digital watch
zztoine said:
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
Click to expand...
Click to collapse
No, i follow this guide to try some features of the Gear S. But my phone become sluggish, and the GPS still not work.
http://forum.xda-developers.com/gea...ll-gear-manager-connect-t2934307/post60592795
So, right now, the Gear S is just a digital watch to me, ha ha.
The error is specifically a sim/network error unfortunately and more importantly this;
9 out of 10 times MM6 error means the phone has been reported lost/stolen and the IMEI has been network blocked.
Here are a few options that could be causing most of the issues I have read;
At&t is NOT open and a fan of allowing devices outside their network. Therefore its possible your device is literally reported as lost/and or locked to at&t and they dont want it on T-Mobile. And your best bet is to raise hell threating an investigation by the FCC.
At&t re-locked your device when att sim is put in.
Related
hey everyone, i'm about to buy AT&T Galaxy Note through Craigslist.
seller states that it is unlocked, but not rooted. is there anyway for me to verify it is unlocked?
is it simply inserting my T-Mobile SIM card and making sure it doesn't say phone is locked, enter network lock control key, etc...?
tuffCookie said:
hey everyone, i'm about to buy AT&T Galaxy Note through Craigslist.
seller states that it is unlocked, but not rooted. is there anyway for me to verify it is unlocked?
is it simply inserting my T-Mobile SIM card and making sure it doesn't say phone is locked, enter PIN, etc...?
Click to expand...
Click to collapse
Yes all you have to do is insert your sim and it will either connect, or you will get a prompt to enter the PIN. If you want to use 3G/4Gish though, you will have to root and flash the t-mo radio that's in dev section.
P.S. With most Samsung phones, you can check for the unlock by dialing *#7465625# and it will tell you directly if there's a network lock on it, but Samsung disabled this on the skyrocket IIRC and kept it disabled on the note
zoso28 said:
Yes all you have to do is insert your sim and it will either connect, or you will get a prompt to enter the PIN. If you want to use 3G/4Gish though, you will have to root and flash the t-mo radio that's in dev section.
P.S. With most Samsung phones, you can check for the unlock by dialing *#7465625# and it will tell you directly if there's a network lock on it, but Samsung disabled this on the skyrocket IIRC and kept it disabled on the note
Click to expand...
Click to collapse
perfect. thanks for the quick response!
When I inserted a tmo sim into mine nothing happened except for it would show the sim phone number under the Settings app. No signal bars either. This is on a stock unlocked phone.
CreekDirt said:
When I inserted a tmo sim into mine nothing happened except for it would show the sim phone number under the Settings app. No signal bars either. This is on a stock unlocked phone.
Click to expand...
Click to collapse
You might have to wait a few minutes for it to acquire the signal.. Is the sim active? Sometimes inactive Sims don't connect, but I put my old t-mo sim in & it had a signal in 20-30 seconds.
Easiest way to tell is to reboot the phone after you put a non-at$t sim in. If it's locked it will ask for network control key .
Sent from my SAMSUNG-SGH-I727 using xda premium
zoso28 said:
You might have to wait a few minutes for it to acquire the signal.. Is the sim active? Sometimes inactive Sims don't connect, but I put my old t-mo sim in & it had a signal in 20-30 seconds.
Click to expand...
Click to collapse
Yeah it was an active sim. Ten minutes later with no results. It wouldn't work without the APN at all and the Tmo rep didn't want to go through all of that (it was his sim).
tuffCookie said:
hey everyone, i'm about to buy AT&T Galaxy Note through Craigslist.
seller states that it is unlocked, but not rooted. is there anyway for me to verify it is unlocked?
is it simply inserting my T-Mobile SIM card and making sure it doesn't say phone is locked, enter network lock control key, etc...?
Click to expand...
Click to collapse
It is that "simple"..
If you insert your non-AT&T (including it's MVNOs which are considered AT&T also), and it's LOCKED, it will ask you for the unlock code. If it doesn't, it has been unlocked permanently.
If after doing this, it does show your number under about, but you don't get a signal. This might be an indication of how well the phone gets a signal or how good/bad the signal is, on your carrier in the area you are testing in.
An after thought is to check the versions in the about and research. You may have acquired a hacker/tinkerer's phone that may have played further with the phone's settings and or flashed a different modem. It may also be indicative of why s/he is selling it, possibly faulty.. YMMV
You have to flash T-Mo compatible modem http://forum.xda-developers.com/showthread.php?t=1573568
thanks everyone. i bought a note from someone an hour after my initial post and it was unlocked.
i'm enjoying this phone/tablet/phablet/whatever u wanna call it on tmobile. still getting used to the size, but the display is beautiful.
Ok so I (foolishly) bought a galaxy s4 with verizon even though I was moving overseas to Israel in two months. I made sure that the phone was world capable (like it can do cdma and gsm) and the guy at the store said it would handle foreign sims no problem. Once I arrived here I got a new sim. I figured out that it needed to be in gsm. From then on it had the service bar and confirmed it was connected to Orange. Since then I have been able to receive calls and texts, but not make them, every time I try to make a call before one ring I get a prerecorded message saying that my number cant be completed as dialed. I have tried several things already to fix this: to a cell phone repair person, to the local sim carrier where a lady tried using the sim of her own phone, customer service at verizon and samsung (who both told me to go see the other). I also did a factory reset which didnt do anything.
my phone is not rooted and is schi545 ME7. I will root if I have to, but if I dont I would prefer not to for the time being
Anyway I suspect the problem has something to do with the fact that I got the phone from verizon. Every time I start the phone I get the Verizon logo and after a minute I get a notification from the verizon set up wizard saying that I have a non verizon sim and that the sims source is unknown. I also tried disabling the verizon security and was able to make the notification go away but the problem persists.
Can someone with experience with this kind of stuff help me please? Thank you so very much:good:
Are you sim unlocked? I don't think the phone is unlocked. Talk to verizon to see if they'll unlock it.
According to verizon I am. I spoke with multiple representives from verizon and they said the phone was unlocked
medphratalon said:
According to verizon I am. I spoke with multiple representives from verizon and they said the phone was unlocked
Click to expand...
Click to collapse
Has any one told you if you have to change any apn, access point name? That may be the problem too. They can be specific to the carrier.
No, how do you configure that
medphratalon said:
No, how do you configure that
Click to expand...
Click to collapse
In system settings, network & wireless, more, mobile networks, access point name. It'll be specific to the carrier so i can't help you there.
all LTE Verizon phones after Galaxy Note 2 are factory unlocked it must be a APN issue. Try maybe to do a factory reset and as previous poster suggested do the steps he told you to change the APN or look into I think it's called HiApn in Play Store.
Also try to put it in global mode or GSM? play with the settings.
still having problems
Thanks for all the input everyone but my problem still persists
I downloaded HiApn and followed its instructions to which told me to set up 3 Apns. I noticed that only one of them can be active at the time. I tried with each one active and I still can not make phone calls. Does anyone have any other ideas?
medphratalon said:
Ok so I (foolishly) bought a galaxy s4 with verizon even though I was moving overseas to Israel in two months. I made sure that the phone was world capable (like it can do cdma and gsm) and the guy at the store said it would handle foreign sims no problem. Once I arrived here I got a new sim. I figured out that it needed to be in gsm. From then on it had the service bar and confirmed it was connected to Orange. Since then I have been able to receive calls and texts, but not make them, every time I try to make a call before one ring I get a prerecorded message saying that my number cant be completed as dialed. I have tried several things already to fix this: to a cell phone repair person, to the local sim carrier where a lady tried using the sim of her own phone, customer service at verizon and samsung (who both told me to go see the other). I also did a factory reset which didnt do anything.
my phone is not rooted and is schi545 ME7. I will root if I have to, but if I dont I would prefer not to for the time being
Anyway I suspect the problem has something to do with the fact that I got the phone from verizon. Every time I start the phone I get the Verizon logo and after a minute I get a notification from the verizon set up wizard saying that I have a non verizon sim and that the sims source is unknown. I also tried disabling the verizon security and was able to make the notification go away but the problem persists.
Can someone with experience with this kind of stuff help me please? Thank you so very much:good:
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Go to Setting, call setting, disable the prefix international. I have done the same for using Verizon S4 in Indonesia.
Mine was not unlocked either, although I knew this before buying. This is a guide I tried (without success) to unlock it on my own.
Like the last poster, I reside in Indonesia, but I was never with Verizon. I rooted mine and have had no problems since.
Ok so I went to call settings and the closest I found was assisted dialing for international calls and the option to turn it on or off. I played with that for a bit and it didnt work.
I also tried the code and it said connection problem or invalid code
during my fiddling I came upon an app that showed promise of fixing my problem if I had adb shell. Does anyone have a good place to get that? I tried a few that didnt work out for me. There was another that showed promise but it wouldnt send a package no matter what I try
Thanks
If you want ADB, you need to download Android SDK and have Java Runtime Environment also installed. Then, it is just a matter of typing in "adb" into the command prompt of Windows.
Is there a serious conflict for you not rooting the device? The true benefit of doing this is to get SIM cards from anywhere to work, and to allow certain apps to work. Rooting is simply a matter of bypassing security parameters. As long as you follow instructions strictly, you won't have an issue using the phone as it should be used.
yea I suppose I could try to root it. Im just not great at that stuff and am worried about messing up my phone permanately
medphratalon said:
yea I suppose I could try to root it. Im just not great at that stuff and am worried about messing up my phone permanately
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You don't need to root. You need to sim unlock. Get a hold of att international chat and adj them for an unlock code.
Hey guys thanks for all the help but I figured out that it was just a bad sim all along and that the first school screwed me over
But everything works now
I have a MM#6 error using tmobiles wearable plan on a unlocked AT&T Gear S.
Will flashing it to Tmobile firmware fix the problem?
From searching far and wide and talking to tech support, apparently this is just not going to work unless i use a voice line.
regards,
asmd.
just came across someone who has done this and i does not work.....
MM#6 error
asmd6230 said:
I have a MM#6 error using tmobiles wearable plan on a unlocked AT&T Gear S.
Will flashing it to Tmobile firmware fix the problem?
From searching far and wide and talking to tech support, apparently this is just not going to work unless i use a voice line.
regards,
asmd.
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Click to collapse
I also have an unlocked AT&T Gear S and had this same issue. My Gear S worked great with the TMobile wearable plan until I took the SIM card out and put it in my phone to copy my contacts to the SIM card (I do not have a Samsung phone so this was my workaround to get the contacts). Well when I put the SIM card back into the Gear S I got the MM#6 error code and could not make/receive any calls (although all my contacts are there now). After much research and speaking with many different tech support reps, I came to the conclusion that the only way to get rid of this w/out getting a voice line was to cancel this line completely and start anew so that's what I did. I bought a new SIM from BB and called customer service to have them add another wearable line and my watch has been working since. I hope this will help you or other people with this same problem.
Good luck!
I forgot to add that, once you do this DO NOT take the SIM out and put it in another device as this will probably cause the MM#6 error again. This is what caused the error for me and others in the first place. Once that error is appears, there is nothing you can do to remove it (at least not that I know of). I even put the SIM into another TMobile Gear S (which should technically work since it's a TMobile device) but the error still appears.
I never put my sim on any other device.
It was put straight into the Gear S at the store and never worked.
Ive cancelled my line.
I have an lg k8+ model x210ulm that i want to use with cricket. The phone is fully unlocked and will accept any sim from any carrier but has an odd behaviour that wont let me use my own sim.
I bought a feesh sim from cricket and when i put it in and set it up it will register with crickets apn and mobile network settibg. I get data and it shows up in the about network as connected and working. It shows cricket carrier in notificstion and i can get texts and even voice mail. But ........
I cannot use the dialer. Upon connection there is no error toast or anything it just imnedistely hangs up.
I can use my wifes my sons or my friends sims in the phone and after a reboot works perfectly. But when i put mine in it stops.
Also my sim works fine in any other unlocked device or cricket device.
Any clue as to wth is going on
Ok so after talking to lg and really that was frustrating. Why because the rep told me it the phone was carrier locked to us cellular which i knew it wasnt because its advertised as being unlocked and well us cellular put up an advert a few years ago stating that all thier phones are unlocked.
So after that i went ahead and talked to a rep at us cellular who assured me it was unlocked and checked the imei for me and sent me link to the advert about thier phones being unlocked.
Back to lg and got another rep this time who knew a lil about something but not much. Could not tell me any thing though.
Now back to cricket where we tested my girlfriends sim in my phone to which it worked and mine in her phone to which it worked. We put the sims in my aristo 2 and fortune 2 and both sims worked. But when i put my sim back in my my k8+(2018) once again every thing works fine but you cannot make or recieve phone calls.
We also tested the voice mail app and and thier what qualifies as a carrier app and it registers. The sim registers in about phone shows service and is connected. Shows the phone number every thing works.
Just not the phone Dialer app
So is there any one out there at all that has had an issue like this before. Any one that can help me figure out what the problem is. This is so crazy that my sim wont work and every one elses will.
Could it be something i did using dialer codes? Any cLues at akl
So here we are months later and im still having sim issues with my k8+ ulm. I ended up buying a brand new device and i tried my provisioned sim card with it not working but literally every other sim card works fine.
I have switched from cricket to assist wireless now who is run or what ever by sprint and i can get the sim card to work for a couple days before switching it to another phone but the main issue is that i get a error popup stating that the sim card has locked and that i need to power cycle and call customer service.
But i made a ton of changes by adding all the system apps from sprint including sprinthiddenmenu and any other apk that was on the tribute dynasty they came from. I also went through the file system and made any prop changes or any thing else that was needed to enable sprint.
At this point id flash a sprint modem but i cant find a cv1 device provisioned under sprint
I have a Samsung Galaxy Tab S7 5G TABLET that is locked by Verizon. I put a T-Mobile sim card in it and it says it is not a Verizon sim card and shows a ? on top of the icon for the sim card. There is nothing asking me to enter a reset code. Under the phone number it says Unknown. So using an unlock code wouldn't work unless I can find a place to enter it. I tried to get Verizon to unlock it over the phone and they said I had to take it to a store, at the store they said it had to be done over the phone and the person saying it had to go to a store gave me inaccurate information. Samsung won't do anything and T-Mobile said go to Verizon. It hasn't had any service with Verizon for over a year and it was with the prior owner. I've wasted hours on this and accomplished nothing. What's my best plan of action here?
This may be unrelated to your problem, but I tried unsuccessfully to move my Verizon Tab S8+ (fully paid for) to T mobile, and was advised by the T Mobile engineers that it did not have the necessary drivers for their 5G network. Indeed, I tried using a T Mobile Sim card, and it would only connect to their 3G network.
Katmeat said:
This may be unrelated to your problem, but I tried unsuccessfully to move my Verizon Tab S8+ (fully paid for) to T mobile, and was advised by the T Mobile engineers that it did not have the necessary drivers for their 5G network. Indeed, I tried using a T Mobile Sim card, and it would only connect to their 3G network.
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Good to know. I trust about half of what T-Mobile 'experts' tell me on the phone. Are you able to text to anyone on the tablet over their network?
Sorry, I only text thru my connected phone account. But the only limitation I had w the tablet was an inability to connect to the 5G bands, but 3G did work on T Mobile. My Tab was not locked to Verizon. It just does not have the necessary radio bands to connect to their 5G signal.
Nobody here has a clue how to unlock this tablet?
Darktanian said:
Nobody here has a clue how to unlock this tablet?
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Have you tried opening the dialer pad and doing *#2263# and enabling all the network channels that way?
Darktanian said:
I have a Samsung Galaxy Tab S7 5G TABLET that is locked by Verizon. I put a T-Mobile sim card in it and it says it is not a Verizon sim card and shows a ? on top of the icon for the sim card. There is nothing asking me to enter a reset code. Under the phone number it says Unknown. So using an unlock code wouldn't work unless I can find a place to enter it. I tried to get Verizon to unlock it over the phone and they said I had to take it to a store, at the store they said it had to be done over the phone and the person saying it had to go to a store gave me inaccurate information. Samsung won't do anything and T-Mobile said go to Verizon. It hasn't had any service with Verizon for over a year and it was with the prior owner. I've wasted hours on this and accomplished nothing. What's my best plan of action here?
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If it has been a year, then it should work. Who was the previous owner? You may need to contact them. It is possible that it is still associated with his or her account. I had a friend that had the same problem with an iPad that was Verizon plan and he wanted it to work on T-Mobile. After several calls to Verizon he got it to work. T-Mobile can't do anything until Verizon fixes it.
Update: After thinking about this a bit more. The person who said that you need to take it to a Verizon store is probably correct. For Verizon to remotely unlock it, it has to be on its network, meaning you need a Verizon SIM.
On a more cynical side. It is possible the person you acquired it from never paid the device off. Here is how the scam goes.
- Person buys device on a payment plan with a CC.
- Verizon sends device and activates it on its network.
- Person then ghosts Verizon on payments
- Person the sells device at near retail price and pockets the difference between what he or she has already paid Verizon
- Verizon does not unlock device because it is now considered stolen
- New user (you) are not able to get the device unlocked to work on another network