[Q] Unusable touchscreen&backlit buttons after installed app - Android Q&A, Help & Troubleshooting

My phone is Samsung Galaxy Pop (SHV-E220S). I downloaded this app "Advanced Battery Calibrator",then Celibrated following instructions. It forced my phone turn off. I charged it (full battery) then turned it on. My touchscreen doesn't react with any impact, and backlit buttons (left and right Home button) dont either.
Sorry for my bad english, I hope you guys can understand and help me fix this problem. Thank you very much.

Do you have any custom recovery?

Related

S3 Lock Screen Issues - Getting Stuck

weird and terribly disappointing. Once in atleast 15 unlocks, when I press the power/wake button, screen just doesnt respond. I try to swipe, but no response. But when I press wake button to turn off screen and press it again, theres no issues. This happens only during unlocking screen. Did anyone face this issue?
rest all is good..no lag..once unlocked phone works perfectly...no lag..no getting stuck..again, let me tell u this issue happens once in 15-20 lock/unlocks.
I think I have the same issue as you, but in case I don't I will post what I am seeing on my device.
In about the same frequency, say once in every 15 unlocks from phone sleeping, the screen will come on but will be completely unresponsive. Doesn't matter if it is swipe unlock or pin code etc, there is no response to touch input on the screen. In fact, I think the screen is just frozen or the operating system is causing the lock screen to hang.
If the lock screen is hanging, pressing power will:
(a) sometimes make the phone sleep again
(b) make the phone screen kind of glitch/blip and then it takes input again
(c) does nothing and the screen remains on and hung/frozen
Occasionally mashing both the volume key and power key will help fix it, but usually if it is completely stuck I have to do a hard reset (holding HOME+VOL UP+POWER and then selecting reboot from the menu).
Now - I think this could be an app, but not sure.
When I first got the phone, set it up with my Google account etc, it went ahead and downloaded ALL the apps I had installed on my previous phone (HTC Sensation running Android ICS). So if it is an app, it is having issues with this phone, not the OS, imo.
I uninstalled all those automatically downloaded apps, and used the phone for a bit without my normal stuff installed. Then started installing apps singularly.
I think it is either Facebook or Alarm Clock Xtreme. The latter makes more sense given it would be polling the system to find out when to go off, so it is doing more in the background I would expect than Facebook or any other non-system app.
Other apps I have installed/running:
Swiftkey X
3G watchdog
Dolphin Browser HD
ES File Explorer
Winamp (locks without this running or running at all in lock screen mode, so that is not the issue)
Real Calc
Google Drive
Facebook
Alarm Clock Xtreme
It is quite frustrating for a brand new phone to have these issues. Not sure if it is hardware related, and if it is, I want to find out soon so I can take it back to carrier within their 28day device swap RMA period.
Thoughts?
So others may try to help or identify the possible cause / fix .......
What is your firmware version?
Are you rooted, custom ROMs or Mods etc?
Stock ROM,Baseband : XXLE8. Build No :XXALE9.
But my screen responds after i press wake button again. You are right seems to be issue with the app. i will just compare your apps and below are the ones which are common between us.
Facebook
3G watchdog
Dolphin Browser HD --i never use
Google Drive
a fix that worked for me
Steps to the solution that worked for me (so far) were to uninstall:
1. Alarm Clock Extreme (no noticeable result but I wasn't needing that application anyway)
2. I had WIFI Fixer installed because of the problems I experienced with the WIFI connectivity on my Galaxy S3.
I disabled that application and problems seemed to go away for a time, but every so in a while they resurfaced. Much less often than before, though.
I was still stuck with my WIFI problem anyway, so I looked into solutions for that problem and since I could not find a workable solution I uninstalled Wifi Fixer and started tweaking my WIFI settings.
While doing that I noticed that disabling "Network Notification" under the Settings -> WIFI -> Advanced tab fixed both my problems.
Now I can't be 100% sure this solution works for all, but I am pretty sure the application that created the problem was "WIFI Fixer".
It's been more than 4 hours now without the "disabled unlock screen from hell", and I’m very happy.
LOOOL
Actually...
My WIFI problem was not solved.... but I found a solution on another forum , which you can read below:
I dialed *#0011# then pressed menu button, then selected WIFI, and pressed the button to turn off the "WIFI power save mode". Hit back until I was back in the homescreen. WIFI has worked to my satisfaction ever since.
This is not a solution, this is a work-around....
It will remove the standby wifi.... My phone was at 0% battery in one night... But actually yes, the phone doesn't hang up when unlocking.
Someone who had replaced the phone could tell me if the problem is solved with a new one ?
calint said:
My WIFI problem was not solved.... but I found a solution on another forum , which you can read below:
I dialed *#0011# then pressed menu button, then selected WIFI, and pressed the button to turn off the "WIFI power save mode". Hit back until I was back in the homescreen. WIFI has worked to my satisfaction ever since.
Click to expand...
Click to collapse
Sadly having the same issue! and only sing LG6 and LG8 of the UK firmware was release.. out the box was LG4 if I am not mistaken... have been putting off custom roms due to the fact stock one is so far good..
This fix seems to be working..Thanks! will live with battery drain as data is expensive in SA!
khan.dharvesh said:
weird and terribly disappointing. Once in atleast 15 unlocks, when I press the power/wake button, screen just doesnt respond. I try to swipe, but no response. But when I press wake button to turn off screen and press it again, theres no issues. This happens only during unlocking screen. Did anyone face this issue?
rest all is good..no lag..once unlocked phone works perfectly...no lag..no getting stuck..again, let me tell u this issue happens once in 15-20 lock/unlocks.
Click to expand...
Click to collapse
This looks like a bug from wifi, i had the same problem and i found a fix:
On the dialer type: *#0011#
Then press menu -> wifi, there is a button ON ( power saving or something ), change it to OFF.
let me know if it solves ur problem
It worked!!
douglasurbano said:
This looks like a bug from wifi, i had the same problem and i found a fix:
On the dialer type: *#0011#
Then press menu -> wifi, there is a button ON ( power saving or something ), change it to OFF.
let me know if it solves ur problem
Click to expand...
Click to collapse
This worked for me!!! Thank you!! I was about to take a hammer to this phone! :good:
I seem to have another problem. When unlocking the phone the screen turns on in a quite ok amount of time, but then when I touch it immediatelly after it turns on it doesn't react to touch. This moment when touch is not working is getting longer and longer depending on how long the system is running, anybody else sees this?
RhavoX said:
I seem to have another problem. When unlocking the phone the screen turns on in a quite ok amount of time, but then when I touch it immediatelly after it turns on it doesn't react to touch. This moment when touch is not working is getting longer and longer depending on how long the system is running, anybody else sees this?
Click to expand...
Click to collapse
Not sure what ROM and kernel you are using, but at a big guess, try reflash another kernel or with less aggressive settings.
Sent from my GT-I9300 using xda premium
hey guys. I have a problem with my s3's lock screen similar to the described. whenever I press the power button to unlock, it takes 2 second for the screen to turn on. Anyone got any ideas on that?

[Q] Sreen freeze? hardware or software problem?

Hi there to everyone, I broke only the glass on my screen couple of weeks ago (it felt face down from about half a meter, thats stupid) and I change only the glass my self but since then i have a problem with the screen like: if I press a bit harder anywhere on the screen for about 2 sec the screen became irresponsible and also the back and menu buttons, home and power button work normal. If I press the home button it react as it should, it goes to home screen, so it's just the screen frozen on touch and I have to lock and unlock the phone to go to normal. On daily use it's not such a big problem as i don't press the screen too hard, the problem mostly occurs when playing games.
I would try a hard reset but I not rooted as I use some apps that don't work if I'm rooted and I can't save all my settings, saves and apps and personally I hate to reinstall everything back again.
I'm thinking this is a hardware problem but why it goes to normal only after lock/unlock procedure and i also find on a forum that this can be from the screen protector. It's something similar with the phone in this video the difference being that mine it freezing and that it moving by itself. youtube.com/watch?v=isBDKgxB5vs
Did anyone also experience this?
PS. I sorry for my english as it's not my own language but I'm trying to make my self clear as best as i can, Thank you

Very strange problem with SGS2 screen

Ok, so i recently exchanged my SGS 1 to an SGS 2 and now i have a weird problem:
right away i flashed SlimIcs 4.2 , everything went fine and the rom was working like it should , but then i noticed that when my phones screen is off and its in idle, the screen lights up every 1minute or so by itself.
I also noticed that it stays in idle normally when charging the phone or when listening to music which seems odd ..
I tried changing the kernel to Siyah and Dorimanx, neither helped
I disabled android logger, disabled wifi and wifi notifications, tried to find a rogue app by using Airblocker app.. No go .
Im running out of ideas, has anyone had this annoying problem? it wouldnt even bother me, but ofcourse its eating my battery up by preventing my phone to sleep properly.
I would really appreciate some help to get my new phone up and running!
Download GSam battery monitor from play store and select app usage. then at the top, select app sucker and a drop down box will appear. Then select "view number of times waking device".
It should then show what app is waking it up.
But after you installed the app, wait half an hour or so, so it can get a reading.
Sent from my Galaxy SII
*boy*racer* said:
Download GSam battery monitor from play store and select app usage. then at the top, select app sucker and a drop down box will appear. Then select "view number of times waking device".
It should then show what app is waking it up.
But after you installed the app, wait half an hour or so, so it can get a reading.
Sent from my Galaxy SII
Click to expand...
Click to collapse
Thanks for the fast reply! i will try this and report back the readings!
Ok. I installed the app, juicedefender and 2x battery were on the top of the list.. so i deleted them but the problem continues.. ideas?
Umm. There is a way to put the phone into safe mode. It boots up without the apps you downloaded. Maybe try that and see if it is an app that's causing it.
I'm just about to find out How to put into safe mode.
Edit: 1. Switch off the phone by pressing on the Power button.
2. Then turn the phone back on, while it is turning on press and hold the Menu button.
3. Now continue to hold*the Menu button until you see the Home screen. On the home screen you see it say Safe Mode on the left hand corner.
Sent from my Galaxy SII
*boy*racer* said:
Umm. There is a way to put the phone into safe mode. It boots up without the apps you downloaded. Maybe try that and see if it is an app that's causing it.
I'm just about to find out How to put into safe mode.
Edit: 1. Switch off the phone by pressing on the Power button.
2. Then turn the phone back on, while it is turning on press and hold the Menu button.
3. Now continue to hold*the Menu button until you see the Home screen. On the home screen you see it say Safe Mode on the left hand corner.
Sent from my Galaxy SII
Click to expand...
Click to collapse
I once got into it by-mistake once.
Think it was by repeatedly pressing the menu button when the bootanimation starts
EDIT: Seems I got a bit late when replying
i cant manage to get into safe mode.. but weird as it is, the phone doesnt turn the screen off so often than before.. got a 1%/ h drain last night.. but it still does it. Soo frustrating -.-
I downloaded BetterBatteryStats , and will run a few tests, i will report back tommorrow
To put into safe mode, hold menu soft key soon as the boot animation begins. Then release when phone is fully booted.
Sent from my Galaxy SII
Just cant get it to boot in safemode.. i have a feeling that the phone has some other issues too cause, when i turn it off it wont go off , only reboot back. Anyways, i managed to produce a log with BetterBatteryStats app.. if anyone with knowledge could take a look
EDIT: I have pretty muched solved the draining problem from over 4%/h to 1%/h , my screen is still waking up now and then, but it doesnt bother me since my drain is good. Thanks for everyone who helped me get this phone working like it should!

[Q] Problem when my phone is recovering from Sleep mode

Hi everyone !
I'm new here (and not a native english speaker, so apologies in advance for any grammar mistakes)
Before making this thread, I looked for info here, but I'm not sure for what to search.
I'll try to explain my problem here.
I bought a Galaxy SIII from my provider 3 weeks ago and everything looked fine, till last week.
Some times to time, with no apparent reason or cause, while my phone is on sleep mode, on my desk, or in my pocket, playing music, I have the following problem: when I push the on/off button to wake up my phone, my screen is turning on, taking me to the lock screen.
But, my screen brightness is very low, like set to the minimum.
And when I draw my unlocking pattern, screen goes black.
Bottom buttons are lit and my phone seems to be OK, I can feel haptic feedbacks.
But the screen is black.
If I push the on/off button again, screen stays black and bottom buttons are not lit anymore, as a usual Sleep Mode.
If I push on/off again (depending on how much I wait between 2 on/off):
- My phone awakes from Sleep and takes me again to the unlock screen, brightness still very low. And after the unlocking pattern traced, black screen again
- If I didn't wait enought after putting it into sleep mode, in this case, I don't have to redraw the unlocking pattern. I'm back to my home screen...
for 1/4 of a second, stilll with brightness at the minimum. And screen goes black.
And after a serie on onoffonoff, boom, my screen is back to full and normal brightness and everything is OK.
At the beginning, my phone did that once in a while. I thought at the time ti was after pushing the on/off button while using a CPU/RAM hungry app, my phone struggling to recover....
But now, it's totally random.
Depending on .... I don't know what, I have to do the onoffonoff thing 2, 5, 10, 50 times in a row so my phone can recover from is half comatose.
Yesterday, I could not use my phone for half an hour ...
and if someone calls me, I hear the ringtone, but screen stays black.
I can answer the call (but not knowing who's calling) by sliding on the part of the screen where the slider normally is.
Funny thing is about removing the battery. It doesn't solve my problem.
When I do so, my phone boots, I see the "Samsung Galaxy SIII" boot screen, on low brightness (whih is not normal ...)
After that, I normally have another boot screen with my provider's logo and tone. But screen goes black again (but I still here the tone)
Then I realized it started to happen when my phone proposed me a Samsung update.
I tried to reset my phone to factory settings but it didn't work, the update was still here.
For a while I thought my problem was solved, because my phone behaved normally for 3 or 4 hours, without problem.
But it came back.
I found on the internet several "almost-same-problems" without proposed solutions.
Like checking if the proximity sensor was blocked by a protective transparent plastic sheet, or a case.
I tried to to remove mine.
Didn't work.
Some people said it was linked to their phone trying to acquire a wifi network.
My wifi on or off, withiin or without the range of a wifi router didn't work ...
I tried to note things down about what I did, when, how, app launched before the problem appears.
I checked battery info (temp, voltage, etc).
No pattern emerged.
So.
Hs anyone of you enountered the same problem ?
Do you have ideas, solutions I can use ?
Or maybe a voodoo prayer ?
I could sent it back to my provider which will bounce it back to Samsung. But it will take ages (3 to 4 weeks ...) :'(
Thanks in advance !
do a factory reset, go completely stock
if that doesn't help, send it in
Glebun said:
do a factory reset, go completely stock
if that doesn't help, send it in
Click to expand...
Click to collapse
That's what I did.
I tried by going into the Parameters menu, and reseting.
I tried by booting my phone with Vol+ / Home / Power buttons to access a console mode and do a wipe data/reset.
The problem is that my phone got an update like one week ago from a 4.?.? to 4.1.2.
And even with a reset, my phone reboot with the 4.1.2 version, which seems to cause this problem.
Or maybe not, but I can't be sure.
As I said, after a factory reset I did yesterday, everything went well for 3 or 4 hours and the problem reappeared.
send it to the service

Samsung s3-i9300 strange screen problem

hello,
Sorry for my bad english, i'm from the Netherlands.
I have a Samsung s3-I9300 with a strange screen problem.
When i open any app on the Phone, i see black cubes all over the screen (same distance between the cubes)
I have already tried to replace factory settings using the BIOS, but it didn't work and the problem is still there.
I am not able to use the Phone, because every time i open any app i get the cubes and it freeze totaly. And over and over again i take out the battery to shutdown the Phone (not responsive at all buttons). After the Phone is off i hold the power button and it starts normaly, till i open any app.
(touchwiz is the same problem with the cubes.
Kind regards,
Casper
Can you add a photo of it?

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