Related
I'm not sure exactly where this goes, but I think it belongs here and I haven't been able to find any other threads about this issue.
It's going to seem like a WinMo issue, but I'm pretty sure it's Android related.
I have a ATT Tilt2 with a stock ROM (I think with Sense 2.5) that I recently (last week) installed FRX06 on top of an older BLAZN install that I hadn't tried in months.
Today, I shut down Android (properly) and turned the phone on to return to WinMo. On the 4 digit numeric PIN screen (I Activesync with Exchange at work and this is part of the security requirement; it's not the SIM or GSM PIN), I enter my pin and ... I get an error message that I've entered the wrong PIN and I just used 1 of 8 turns. I tried carefully to enter the PIN to make sure I didn't fat finger the button - strike 2. So, I open the keyboard to try using that, and still no dice. Now I'm worried about getting my device wiped and starting from scratch.
The reason I think this is Android related is that this has happened to me one other time. This problem was the main reason I stopped using BLAZN about 6 months ago. In the almost 2 years that I've had this phone, this hasn't happened when rebooting from WinMo back into WinMo.
Any suggestions or ideas about what's going on? I don't even want to touch my phone without having a plan of attack. My contacts are backed up (first thing I did before I installed FRX06), but would rather not have to re-install stuff if I don't have to.
By the way, until this little incident, Android had been running great - it's been a big improvement over where it was 6 months ago.
Thanks in advance for any help.
-David
LeStone08 said:
I have a ATT Tilt2 with a stock ROM (I think with Sense 2.5) that I recently (last week) installed FRX06 on top of an older BLAZN install that I hadn't tried in months.
Thanks in advance for any help.
-David
Click to expand...
Click to collapse
I think you need to rename/delete your data.img.
But first you need a real fresh start so don't install FRX06 on top of BLAZN. Delete the old and download the FRX06 package from the thread
Thanks for the reply. Those are some good suggestions in general, but doesn't address my immediate need: Is there any way to get past the PIN check now (maybe the PIN was reset to some default)? Or is there an explanation for what is going on? AS it is, there's nothing I can do with the phone if I don't get the PIN correct (can't reboot into Android).
Also, in order to get FRX06 to work, I did delete the data.img file, so that is fresh. Also, the first time a few months ago, I ran into this problem was on my original (clean) install of BLAZN. Until this problem happened, Android had been working great in most other respects.
You're not supposed to use PIN auth in WinMo if you want to use Android.
Although, that type of PIN should work, I wouldn't use it. So if your work requires it, I'd say don't use Android.
I wish I could help more, my company uses GroupWise and only allows BB's to connect...
arrrghhh said:
You're not supposed to use PIN auth in WinMo if you want to use Android.
Although, that type of PIN should work, I wouldn't use it. So if your work requires it, I'd say don't use Android.
I wish I could help more, my company uses GroupWise and only allows BB's to connect...
Click to expand...
Click to collapse
I don't know why PIN auth in WinMo would have anything to do with Android, and I know I never had any problems with my WinMo pin while running android. While I can't say for certain that Android wouldn't do anything to your WinMo PIN, I would put the likelyhood at .0000001%. It simply doesn't touch the built in storage. Android is run straight from the SD card, and WinMo doesn't store your PIN on the SD card, so the chance of any funny business between the two is very low. Someone who knows the ins and outs of the NAND better than I would probably tell you it is impossible for Android to write to NAND, seeing as how there was so much work that went into the NAND testing.
Long story short, it wasn't Android. Maybe someone is playing a joke on you.
rpierce99 said:
I don't know why PIN auth in WinMo would have anything to do with Android, and I know I never had any problems with my WinMo pin while running android. While I can't say for certain that Android wouldn't do anything to your WinMo PIN, I would put the likelyhood at .0000001%. It simply doesn't touch the built in storage. Android is run straight from the SD card, and WinMo doesn't store your PIN on the SD card, so the chance of any funny business between the two is very low. Someone who knows the ins and outs of the NAND better than I would probably tell you it is impossible for Android to write to NAND, seeing as how there was so much work that went into the NAND testing.
Long story short, it wasn't Android. Maybe someone is playing a joke on you.
Click to expand...
Click to collapse
Normally, I wouldn't think Android would impact my winMo setup. But this has only happened to my twice and both times occured after shutting down Android and rebooting the phone.
No one else has access to my phone - so I can't blame anyone else.
I did install the trial version of Touchdown in my Android installation, but I don't think that's part of the problem (the last time it happened, I used the standard Exchange functionality of Android).
Could the policies enforced by Exchange cause my WinMo PIN to reset when I registered the new Android connectivity? When I set up Touchdown, I used the same PIN that I set for WinMO.
Thanks for the comments. Looking for any suggestions to get the phone up without getting it wiped (any default PINS that I can try?).
LeStone08 said:
Could the policies enforced by Exchange cause my WinMo PIN to reset when I registered the new Android connectivity? When I set up Touchdown, I used the same PIN that I set for WinMO.
Thanks for the comments. Looking for any suggestions to get the phone up without getting it wiped (any default PINS that I can try?).
Click to expand...
Click to collapse
These are questions for your IT dept I would think...
rpierce99 said:
I don't know why PIN auth in WinMo would have anything to do with Android, and I know I never had any problems with my WinMo pin while running android. While I can't say for certain that Android wouldn't do anything to your WinMo PIN, I would put the likelyhood at .0000001%. It simply doesn't touch the built in storage. Android is run straight from the SD card, and WinMo doesn't store your PIN on the SD card, so the chance of any funny business between the two is very low. Someone who knows the ins and outs of the NAND better than I would probably tell you it is impossible for Android to write to NAND, seeing as how there was so much work that went into the NAND testing.
Long story short, it wasn't Android. Maybe someone is playing a joke on you.
Click to expand...
Click to collapse
I would agree with rpierce99. I use MS Exchange (2007) on both wm & frx06 with password policy enforced and never experienced this issue. I chose to use a 6 digit numeric pin on both OS.
I remember having this issue. Pissed me off beyond belief. Same thing happened, booted out of android, when I tried unlocking, it kept saying the password was incorrect. For some reason I can't remember what I did to fix it... I think I just did a forced hard reset (click reset button, hold send key + end key + power key all at once). I know it's not what you want to hear but hard reset might be the only/quickest fix.
If it's asking for a SIM PIN, then this isn't related to Android, and it's not a Win-Mo issue either. It's the PIN for your SIM card as it's always been - or someone's changed it on you (they need to know your old one first)
3? Wrong guesses on a PIN and you get a PUK lock. (Pin Unblock Key)
The PUK is provided to you from your mobile provider. 10 wrong goes of this and you brick your SIM permanently, and you'll need a new one.
PIN and PUK aren't supported in Android to my knowledge, and Win-Mo will only allow you to change the PIN if you knew the old one as I said. I don't know of any "hacks" that can up-and-change it.
Lastly, there's good old device "lock". I had this corrupt on my TP2 end of last year causing me a huge headache and a hard reset. I was NOT using Android at this time.
Hope that helps in some way.
Raa_1 said:
If it's asking for a SIM PIN, then this isn't related to Android, and it's not a Win-Mo issue either. It's the PIN for your SIM card as it's always been - or someone's changed it on you (they need to know your old one first)
3? Wrong guesses on a PIN and you get a PUK lock. (Pin Unblock Key)
The PUK is provided to you from your mobile provider. 10 wrong goes of this and you brick your SIM permanently, and you'll need a new one.
PIN and PUK aren't supported in Android to my knowledge, and Win-Mo will only allow you to change the PIN if you knew the old one as I said. I don't know of any "hacks" that can up-and-change it.
Lastly, there's good old device "lock". I had this corrupt on my TP2 end of last year causing me a huge headache and a hard reset. I was NOT using Android at this time.
Hope that helps in some way.
Click to expand...
Click to collapse
Nah, his first post specifies it wasn't a SIM or GSM lock. I believe he had the Winmo lock go crazy on him like me. You say you had it too but not with android... I think my battery was very low at the time, I have no idea if that has anything to do with it. Was your battery fairly low/close to dying?
Nah not at the time. But I ran a tweak program and set a setting that botched it - I think. I was never tempted to try again to find out though.
Also on a side note, just tested the latest updates today, "PIN incorrect" when trying to unlock in Android. Works in WinMo. Removing PIN on startup again until it's fixed. (bummer!)
slapshot30 said:
Nah, his first post specifies it wasn't a SIM or GSM lock. I believe he had the Winmo lock go crazy on him like me. You say you had it too but not with android... I think my battery was very low at the time, I have no idea if that has anything to do with it. Was your battery fairly low/close to dying?
Click to expand...
Click to collapse
You're right, it wasn't my SIM lock that was causing the problem. I don't remember if my battery was low or dying. I do know that the last thing I had running was the Youtube app that was having problems with buffering a video, then it started getting non-responsive, which was why I decided to shut down my phone and reboot.
I checked with our IT department and besides them trying not to support it because it's not an eye-phone, there were no known MS Exchange changes at our company that would have caused the problem. I did find out that the webmail client for Exchange now shows the clients that connected - I could see a listing for my WinMo install and a couple for my Android install (my original install from 6 months ago, and my current install - the different builds had different system names). There is a feature to request a recovery PIN there, but my HTC Sense simple PIN entry screen didn't have a recovery pin option that's needed - or I didn't see it in the last try I had to get my PIN correct. Maybe I'll play with that more if I start using WinMo again.
My phone did get wiped and so far, I haven't loaded anything back into WinMo - I've been running off my Android install (didn't reinstall - since my SD Card didn't get wiped) for the last 1.5 weeks.
I know it's not a large sample size, but the two times this has happened in the almost 2 year time period that I've had this phone occurred when booting out of Android. I'm glad to hear that I'm not the only one with this issue, but it would be nice to have the problem diagnosed.
I'm hoping that one of the brains doing all of this cool stuff will find the root cause and show us (at least me and Slapshot) how to avoid the problem.
Thanks. I'm still really happy about the state of the Rhodium projects.
Raa_1 said:
Nah not at the time. But I ran a tweak program and set a setting that botched it - I think. I was never tempted to try again to find out though.
Also on a side note, just tested the latest updates today, "PIN incorrect" when trying to unlock in Android. Works in WinMo. Removing PIN on startup again until it's fixed. (bummer!)
Click to expand...
Click to collapse
I've never set any type of PIN on my Android phones. What are you setting?
On any phone you can set it to "Request PIN on startup" and it will ask you for the SIM's PIN. (This is SIM dependant, I don't know if it works for CDMA).
Traditionally, it would boot up the phone fine, but won't activate the SIM until the PIN is entered, once that's entered and the SIM unlocks, it'll logon to the 3G network and work normally.
In XDAndroid, if I try to enter my PIN, it says it's incorrect (works fine in WinMo), but I did read somewhere that it wasn't supported, and it has to be left off. I don't like doing this, but no choice really!
Want to troubleshoot this issue too?
Raa_1 said:
On any phone you can set it to "Request PIN on startup" and it will ask you for the SIM's PIN. (This is SIM dependant, I don't know if it works for CDMA).
Traditionally, it would boot up the phone fine, but won't activate the SIM until the PIN is entered, once that's entered and the SIM unlocks, it'll logon to the 3G network and work normally.
In XDAndroid, if I try to enter my PIN, it says it's incorrect (works fine in WinMo), but I did read somewhere that it wasn't supported, and it has to be left off. I don't like doing this, but no choice really!
Want to troubleshoot this issue too?
Click to expand...
Click to collapse
I'll take your word on the SIM PIN business, as I've never actually set my SIM pin. I wouldn't do this in general, but also especially knowing that there's a conflict between SIM pins and the XDAndroid projects.
In WinMo (I believe there's a way to do this an Android also, but not quite sure), there are two ways that I know of to set up a startup PIN on your phone (at least on my Tilt2):
1) You can go into Settings, Security, Phone Lock: here you can set up your phone to lock itself after a set amount of time. You can use either a Simple PIN or a strong alpha-numeric PIN. Whenever your phone is idle for a time period exceeding the threshold you have set, the phone will lock itself so that you have to enter your PIN to access the phone again. Again, this is not the SIM pin.
2) Some of us work at companies that use this little email package called Exchange by a company called Microsoft . In order to protect employee's and (mostly) company data, some of these companies will leverage security features in Exchange to mandatorily set policies on any mobile devices that want to access the corporate email system. If you want access to the system, you have to accept whatever policies the company chooses to enforce. Some of these policies include: 1) Requiring a PIN (not a SIM pin) on your device; 2) requiring a max idle time before the phone locks itself; 3) requiring a phone reset (including data wipe) after a certain number of missed passwords; 4) allowing a phone wipe/clear on demand in case of theft; etc. My company requires all of these - there are more, but I'm not familiar with all of the options.
When I boot into Windows Mobile, Exchange sees my phone as one device and sets the policies accordingly (basically the email software has to be able to receive the policies and interpret them). When I boot into XDAndroid, Exchange sees my phone as a different device and sends the same set of polices. For my original problem, I set the PIN to be the same for both instances to make like easy for my tiny little brain.
I reiterate that this is not a SIM pin issue. I want to make it clear so we can keep this thread on topic in case anyone else has some insights into the problem. I don't want it to be derailed into a SIM PIN discussion since I'm sure there are lots of threads about that. (Now, I've probably polluted the index with that term and anyone looking for that will find this instead )
I would love to know if anyone gets any insights here.
Thanks for reading.
David
Yes I see what you mean now, and my issue is a different one (SIM not device PIN).
Since your work is issuing device policies, my thought would be it's a policy issue, and quite honestly, I wouldn't try and mess around with a device that's under I.T. direction.
Having said that, i'd likely say your problem is a corrupted WinMo password as Android has nothing whatsever to do with WinMo's side of things. And as mentioned before, it can happen with varying (mainly unknown - grr) reasons why.
By setting a lock pattern/pin, you protect your personal information. But it seems if the phone is lost, you've made it impossible for the person who found it, to find you.
I have here a lost Android phone. Now I'm trying to find out who the owner is, however I can't get it unlocked.
My questions is, is there any way to bypass this lock screen without resetting the whole phone?
The official recovery method is to log in to the phones Google account, which I obviously can't do. I'm aware of methods such as booting into recovery, wiping/reflashing etc. but that would wipe out any means of finding the owner.
There's no SD card on this particular model to pop out and look for clues on.
If there's no way around the lock without wiping, then I guess I have to keep the phone .
Take it into one of the retail stores for the carrier and they can return it to the owner. There is a MEID label on most phones (my DX has one under the battery) which identifies the device and can be traced back to the owner by the carrier.
which model is this u are talking about and its a bad bad thing
tell me the model number ... or else check it always pops up the email u can always send email to the owner ...
try posting ur screen by making a screen shot from android sdk method
Nexus S.
Phone has no branding on it, but the sim inside is from 3 mobile. So I assume the phone is from there as well. If it's not, can they still track it.
terryhau said:
Nexus S.
Phone has no branding on it, but the sim inside is from 3 mobile. So I assume the phone is from there as well. If it's not, can they still track it.
Click to expand...
Click to collapse
yes i think they might can track if its kept on... they track it bt nearest phone tower location
they can't trace exact gps location i think bt tracks the local area... u might can get into trouble if u don't reply it to the owner ...
the best option i consider is rush to the nearest 3 mobile outlet if there any in ur area ... don't show them phone jst say u found a sim with this this number (numbers are on top of sim ) and also certain goods of the owner and u want to contact him personally as the artifacts are quite costly
this is the best option
and if there is no number over sim then took the sim itself to the store
good thing to know u wanna return back thanku from my side
i think this is the link for u
http://www.three.com.au/cs/ContentServer?c=Page&pagename=3CA%2FPage%2F3CAStatic&cid=1236150762310
or call 3 Care on 133 320
I can't use the SDK, since debugging mode isn't turned on.
But a screenshot isn't really going to help anyway, since all you can see is the pattern lock screen.
I'm not sure what you mean. How do I make their email popup?
i meant that when i forgot my lock pattern once .. i clicked on forgot pattern.. then i send a link to my email id automatcly with few clicks... and at last it poped up a menu saying
"email has been sent to - (My email id) "
can you not connect the phone by usb and access its memory with correct driver?! and if you enter the pattern many times wrong like 17 times i think it will ask you to log into the google Account, maybe there u see the account login and can just send an email from your comp to that address/name.
edit: i just notice kshitij_bhatt said about the same thing
ouya said:
can you not connect the phone by usb and access its memory with correct driver?! and if you enter the pattern many times wrong like 17 times i think it will ask you to log into the google Account, maybe there u see the account login and can just send an email from your comp to that address/name.
edit: i just notice kshitij_bhatt said about the same thing
Click to expand...
Click to collapse
yaa thats exactly i ment to say
Hi all. My S2 seems to have stopped recognising my SIM card, and won't display the IMEI number when I type *#06#. I think it may be related to this issue:
http://forum.xda-developers.com/showthread.php?p=7997364
The network name is just shown as "(No service)", there is an exclamation triangle at the top left of my status bar, and a flight mode logo at the top right. Interestingly the phone is not actually in flight mode, long pressing the power button gives me the option to turn it on - but it never actually does it, it just sort of hangs in the process. Trying to access the mobile networks area of settings throws up the error "insert SIM card to access network services".
Unfortunately I have never rooted my phone, flashed or backed anything up.. so the majority of that thread doesn't really apply (or make much sense!) to me. This just started when I was putting my phone in and out of flight mode today. Based on this, what would be everybody's recommend plan of action? I found an app on the marketplace which seems to be designed to sort this out (assuming it's the issue in the thread I linked):
https://play.google.com/store/apps/details?id=com.helroz.GSII_Repair&hl=en
Like I say though, I've never actually rooted my phone. Do people agree it may be worth trying to root my phone for this app? I'm no longer under warranty anyway. I was also wondering about doing a factory reset - does anybody know if that would fix this issue, or does it not touch the files which are causing the issue?
Thanks in advance!
UPDATE 1 - just read that a factory reset won't do anything, so ignore that question - unless that's incorrect! Swinging towards rooting and getting busybox so I can run that app. All stuff which I know nothing about unfortunately.. I know I'll be able to find it online, but if anybody happens to have any nice easy guides, please feel free to post them here and save me some time
UPDATE 2 - fixed! Here's what I did, in case it helps anybody..
Rooted my phone using the following steps from Chainfire (http://forum.xda-developers.com/showthread.php?t=1103399):
- Unzip the attached CF-Root-xxx-vX.X.zip (these files can be downloaded from the same thread)
- (USB) Disconnect your phone from your computer
- Start ODIN
- Click the PDA button, and select CF-Root-xxx-vX.X.tar
- Put your phone in download mode
- (USB) Connect the phone to your computer
- Make sure repartition is NOT checked
- Click the START button
- Wait for the phone to reboot
- Done (if it took you more than 30 seconds, you need practise!)
Downloaded and used this app:
https://play.google.com/store/apps/details?id=com.helroz.GSII_Repair
Thanks to everybody who replied, and donations will be made to Chainfire and Helroz
If you've got no warranty you have nothing to lose by rooting your phone & trying the fixes, right ?
Thread stickied near the top of Q&A & the guides/tutorials stickied near the top of General have all the info you'll ever need.
Im experiencing issues with losing my IMEI for no apparent reason, but I am rooted and have efs backup so its matter of minute or two to restore it. However Would like to know why its happening...
In this post might be solution for your case considering you dont have EFS backup already...
http://forum.xda-developers.com/showthread.php?t=1264021
Hope you will fix it mate, cheers
MistahBungle said:
If you've got no warranty you have nothing to lose by rooting your phone & trying the fixes, right ?
Thread stickied near the top of Q&A & the guides/tutorials stickied near the top of General have all the info you'll ever need.
Click to expand...
Click to collapse
Yeah, pretty much! Just slightly nervous as it's not something I know anything about at the moment, don't want to do more harm than good.
Kepavi said:
Im experiencing issues with losing my IMEI for no apparent reason, but I am rooted and have efs backup so its matter of minute or two to restore it. However Would like to know why its happening...
In this post might be solution for your case considering you dont have EFS backup already...
http://forum.xda-developers.com/showthread.php?t=1264021
Hope you will fix it mate, cheers
Click to expand...
Click to collapse
Thanks for that link, I had seen it but was unsure because it seems to be designed for people who've flashed a custom ROM, which I haven't.. but not sure if that would make a difference?
As MistahBungle said, probably not got much to lose so I'll give rooting a try. Has been on my to-do list for a while anyway. If I can't fix it that way, is this something that a Samsung service centre would deal with, or how else would I go about this?
Another quick question - I've noticed that my battery is now draining very quickly, just since this has started happening. Battery usage shows "cell standby" as being the main culprit, 95%. I've had a search about this, I'm guessing it's to do with the fact that my phone is constantly trying to get onto a network? The time is "100% without a network signal". Seems logical to me, but I wouldn't have thought it would do that if there's no SIM inserted in the phone..? Unfortunately I still can't seem to actually put the phone fully in flight mode, despite there being a flight mode logo in the notification bar. Oh well!
EDIT - this has been resolved, don't worry about answering my questions if you stumble across this thread. Details of the fix in the first post
Hey thanks for reading, a couple of days ago , my wifes phone got stolen, i had the find my phone app installed in it but i always had my doubts as i always thought that if someone like me finds a phone and wants to keep it, they could just master reset it and erase any gps traking apps and have a new phone rigth? well thats what happened,tiefh turned off the phone right away and the phone never showed up neither on google device manager nor the find my phone either. Anyway , a person that works on a cell repair shop told me, he has his phone setup in a way that if you do a factory reset or even if you flash the phone, once the phone has acces to the internet, it will install the gps back again and tell you where it is.
So i was wondering if anyone has any idea wich app or how to do such thing. Thanks for your time and pardon my bad grammar and english.
PS: i wonder why google dosnt have something like the icloud where you can lock your phone to it via imei, that way if it gets stolen you can just lock your phone and tiefs wont be able to use it. I know google has my last imei, so i guess is posible for them to track my device to see wich other account is using my phone.
abispac said:
Hey thanks for reading, a couple of days ago , my wifes phone got stolen, i had the find my phone app installed in it but i always had my doubts as i always thought that if someone like me finds a phone and wants to keep it, they could just master reset it and erase any gps traking apps and have a new phone rigth? well thats what happened,tiefh turned off the phone right away and the phone never showed up neither on google device manager nor the find my phone either. Anyway , a person that works on a cell repair shop told me, he has his phone setup in a way that if you do a factory reset or even if you flash the phone, once the phone has acces to the internet, it will install the gps back again and tell you where it is.
So i was wondering if anyone has any idea wich app or how to do such thing. Thanks for your time and pardon my bad grammar and english.
PS: i wonder why google dosnt have something like the icloud where you can lock your phone to it via imei, that way if it gets stolen you can just lock your phone and tiefs wont be able to use it. I know google has my last imei, so i guess is posible for them to track my device to see wich other account is using my phone.
Click to expand...
Click to collapse
With root access Avast Mobile Security has this kind of features as far as I remember. It keeps a protection after a factory reset or a firmware installation.
BTW Apple produces the devices so they have a control on the IMEI (IMEI is a hardware data and not software). Moreover you should probably be able to contact your local authoritizies to blacklist the IMEI.
Hope it helps.
ill give that atry, the reviews dont look good but most of them look to be because people dont understand that there are 2 kinds of the same app, one for normal users , the other for rooted users. Thanks alot for your help. Any other options out there?
Hey all. I originally posted this in the Mate 9 forum inadvertently but meant to post it here.
My wife and I both have the Mate 10 Pro. She lost hers at work several days ago. I located it using the Find My Device app. I also locked it so nothing in it was compromised just in case she didn't find it. She ends up finding the phone and can't unlock it. She brings it home for me to take a look at and I notice that I can't even input the whole password before it shows up as invalid. Apparently the input limit is 16 characters and the password I used when locking it remotely was 17 characters. I offered to factory reset it for her but she said no because she has a bunch of pictures on there she doesn't want to lose. Basically, her cloud photo storage is full and the last month and a half of pictures haven't been backed up. Is there anything I can do to at least retrieve her photos?
Has it ever been connected to a PC and ADB permission granted? If so connect to same pc and pull the content you want to back up. Otherwise it might be a question for Google. Also factory reset may not work in it's locked state due to recent Android anti theft measures.
Sent from my HUAWEI ALP-L29 using XDA Labs
Thanks for the reply. The only time it's ever been connected to a PC was using HiSuite to back up the phone before a factory reset a few months ago. I just feel bad and was hoping to fix it. I did post up a question on the Google help forum and haven't received a response. I guess I'll just give it several more days and if I can't figure out a resolution, I'll just factory reset the phone and see if I can at least get her phone back to her. I don't think she cares for the battery life of my old HTC 10... Thanks again.
If the password is too long then make her request a password change bro it's common sense.
I appreciate the input. I will try again when I get home but I'm almost positive you can only set the password one time through the "Find My Device" app. Once it's set, there is no changing it.
SerArris said:
I appreciate the input. I will try again when I get home but I'm almost positive you can only set the password one time through the "Find My Device" app. Once it's set, there is no changing it.
Click to expand...
Click to collapse
I think It uses the same password as the google account that locked it. also try to log in on another phone or computer and try to see if you can unlock it, also the limit is 100Characters for google password So I don't think that's the problem.
https://webapps.stackexchange.com/q...ters-permitted-for-the-password-of-a-google-a
https://youtu.be/Kic-A51Wqgk?t=60
Coreinsp said:
I think It uses the same password as the google account that locked it. also try to log in on another phone or computer and try to see if you can unlock it, also the limit is 100Characters for google password So I don't think that's the problem.
https://webapps.stackexchange.com/q...ters-permitted-for-the-password-of-a-google-a
https://youtu.be/Kic-A51Wqgk?t=60
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So, just for the sake of clarity, I'll explain in more detail. My wife never uses a screen lock or password on her phone. When I "secured" the device using the Find My Device app, I put in a password to lock it. That password is 17 characters long. When the phone boots up, it asks for a password. The problem is, the phone will not allow me to input more than 16 characters. I tried truncating the password and that doesn't work either. I've tried her google password and it's a no-go. I've tried connecting it using the HiSuite software but the software doesn't see the phone. I've asked on the google help forums and haven't received any response.
Currently, my wife is using an old phone and I'm trying to find a workaround. Using the Find My Device app right now and it doesn't see the phone, so there is no option to relock with a different password (don't think that is possible anyway).
I have tried to do the same thing on my phone now and it is asking for the unlock PIN, the same PIN what I use after restarting the phone.
So, I can not believe that your phone does not accept that PIN/password because the password can be up to 32 characters long.
domy_os said:
I have tried to do the same thing on my phone now and it is asking for the unlock PIN, the same PIN what I use after restarting the phone.
So, I can not believe that your phone does not accept that PIN/password because the password can be up to 32 characters long.
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yea something seems fishy here OP must have stole it or found the phone and the real owner have it locked it, so there's "supposedly" his wife is the owner of the phone she is the one who locked it first so I don't see the problem with her unlocking it because to lock it it must be done from a computer or a different phone.
Coreinsp said:
yea something seems fishy here OP must have stole it or found the phone and the real owner have it locked it, so there's "supposedly" his wife is the owner of the phone she is the one who locked it first so I don't see the problem with her unlocking it because to lock it it must be done from a computer or a different phone.
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Thanks for the accusation. You sound like a fun person to be around. I, me, myself, locked the phone through "Find My Device". I only did that because she did not have any type of screen lock/password/PIN on the phone. Once the phone was rebooted, "Find My Device" couldn't even locate the phone again. As far as the other comments about password length, all I can say is I locked the phone with a password (using my computer) that was 17 characters long and when typing said password into the phone, as soon as I hit the 16th character, the phone said invalid password. Apparently I'm not the only person that's had this issue...
https://support.google.com/android/thread/22937630?hl=en
https://www.reddit.com/r/AndroidQue...droid_device_manager_password_is_too_long_to/
To everyone else, I appreciate the help. I just ended up wiping it. My "wife" isn't too mad at me. Just lost a bunch of pictures of our kiddo.