About wiping - Verizon LG G3

I generally just wipe the data, cache and dalvik then flash the ROM. I have seen in a few threads to also wipe internal and SD. My question is what is getting wiped if I did do internal and SD. I've never done this before and wanted to ask before I did something I might regret later lol. Thanks.

Edde3d said:
I generally just wipe the data, cache and dalvik then flash the ROM. I have seen in a few threads to also wipe internal and SD. My question is what is getting wiped if I did do internal and SD. I've never done this before and wanted to ask before I did something I might regret later lol. Thanks.
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Anything you keep on your internal SD card...like pictures/music/documents. I would recommend not doing this at all. If you keep a ROM or other flashable zips in these locations and wipe them before you flash them, they'll disappear. It is kind of like formatting.

RMarkwald said:
Anything you keep on your internal SD card...like pictures/music/documents. I would recommend not doing this at all. If you keep a ROM or other flashable zips in these locations and wipe them before you flash them, they'll disappear. It is kind of like formatting.
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wiping internal clears out everything. meaning you wont be able to reboot into the OS from recovery unless you have a rom on your external SDS to flash before rebooting. I would recommend it unless you know what you are doing and want to start fresh.

08BajaBoy said:
wiping internal clears out everything. meaning you wont be able to reboot into the OS from recovery unless you have a rom on your external SDS to flash before rebooting. I would recommend it unless you know what you are doing and want to start fresh.
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Wiping internal is wiping the internal sd card . . . so as the first person said, you'd lose all the pictures/movies/etc. one may have in their sd card...

Edde3d said:
I generally just wipe the data, cache and dalvik then flash the ROM. I have seen in a few threads to also wipe internal and SD. My question is what is getting wiped if I did do internal and SD. I've never done this before and wanted to ask before I did something I might regret later lol. Thanks.
Click to expand...
Click to collapse
i wipe internal storage on every clean flash. if you get in the habit of using auto backup apps like g+ for pics, and move anything useful from downloads to the sd card as you get it, its really no haste to wipe it. i also have titanium do full backups every night while im sleeping, for system and app data.
im sure some people wil say they havent wiped it in 10 years and never have an issue. i can tell you, i dont have a fraction of the random issues most people have that arent known bugs.
08BajaBoy said:
wiping internal clears out everything. meaning you wont be able to reboot into the OS from recovery unless you have a rom on your external SDS to flash before rebooting. I would recommend it unless you know what you are doing and want to start fresh.
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i have never tried it, but im pretty sure thats not accurate.
wiping internal storage should be nothing more than an advanced data wipe. instead of only deleting user data, you are deleting system data too. but you arent wiping any system files, so the system data should rebuild on boot.

bweN diorD said:
i wipe internal storage on every clean flash. if you get in the habit of using auto backup apps like g+ for pics, and move anything useful from downloads to the sd card as you get it, its really no haste to wipe it. i also have titanium do full backups every night while im sleeping, for system and app data.
im sure some people wil say they havent wiped it in 10 years and never have an issue. i can tell you, i dont have a fraction of the random issues most people have that arent known bugs.
i have never tried it, but im pretty sure thats not accurate.
wiping internal storage should be nothing more than an advanced data wipe. instead of only deleting user data, you are deleting system data too. but you arent wiping any system files, so the system data should rebuild on boot.
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you probably are correct. I only replied because I recent had an experience with it. I passed my G2 on to a friend. I offered to load up what ever ROM he wanted and he chose CM12. I got it all loaded up and working fine. Then I decided to go back into recovery to erase any data I had on the device. I selected Internal Storage in TWRP, rebooted and it wouldn't go beyond the lg screen.
If I am correct, you would never notice it since you wipe then flash.

08BajaBoy said:
you probably are correct. I only replied because I recent had an experience with it. I passed my G2 on to a friend. I offered to load up what ever ROM he wanted and he chose CM12. I got it all loaded up and working fine. Then I decided to go back into recovery to erase any data I had on the device. I selected Internal Storage in TWRP, rebooted and it wouldn't go beyond the lg screen.
If I am correct, you would never notice it since you wipe then flash.
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weird, maybe you are right. ill try it next time i clean flash and see what happens.
none of the rom code should be stored there, so it should rebuild.
if you accidentally wiped system, it defiantly wouldnt boot then.

I NEVER wipe Internal or External sd. I wipe cache, data & dalvik from time to time. I'll wipe system as well if I'm flashing a new rom. I tend to keep all of my media and app backups on my External sd just in case something ever happens. For example, if you have to revert back to stock, your Internal sd is completely wiped.

Related

did something dumb - help needed perhaps?

earlier i was getting ready to try out a new ROM on my TB and was in clockwork wiping everything & got to the part where you format /system and i accidentally told it to format /sdcard
at that point everything was wiped(including sd card) so i turned off the phone as i was not at home at the time.
is clockwork still in tact on the phone itself and can i just copy a ROM to the sd card & pop it back in the phone and go from there or is there something more i have to do?
thanks
Yup. You are fine. Pop a ROM on there and flash.
voxigenboy said:
earlier i was getting ready to try out a new ROM on my TB and was in clockwork wiping everything & got to the part where you format /system and i accidentally told it to format /sdcard
at that point everything was wiped(including sd card) so i turned off the phone as i was not at home at the time.
is clockwork still in tact on the phone itself and can i just copy a ROM to the sd card & pop it back in the phone and go from there or is there something more i have to do?
thanks
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you know you can download roms directly from the forums from the browser right? you dont have to wait til you get home. just download it, boot into recovery and flash it
TDubKong said:
you know you can download roms directly from the forums from the browser right? you dont have to wait til you get home. just download it, boot into recovery and flash it
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He wiped the phone, so there's currently no ROM on it.... He also wiped the SD card, so if he by chance had a ROM copied to it that he could flash, well, he doesn't anymore....
hallstevenson said:
He wiped the phone, so there's currently no ROM on it.... He also wiped the SD card, so if he by chance had a ROM copied to it that he could flash, well, he doesn't anymore....
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When you wipe to factory data reset, wipe dalvik, and cache the OS that was on your phone is still there. I do all of that before I install a new ROM also but it doesnt delete all the data from your phone. I just did it to make sure i wasnt mistaken. He didn't erase the OS he just erased all the user data. it takes a while to reboot but everything works including the browser. so he could use the browser, go to whereever he downloaded the rom from redownload it and install it from whereever he is
That's NOT what he said. Then again, after re-reading it, I think he meant to wipe /system but accidentally selected his SD card.
hallstevenson said:
That's NOT what he said. Then again, after re-reading it, I think he meant to wipe /system but accidentally selected his SD card.
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Ok. Well by now dude is probably home and all is well

Format S3 internal SD

i've planned to format my internal since it left insufficient storage left.. i dont know what's wrong with my internal memory.. i already transfered all the files like photo, music and movie to my computer, and the storage still low.. so i decide to format it, but i had read some thread in google that said if we format our system, we will lost our "certificate file" something called EFS.. is this true?
No, sdcard is in /data/media folder.
EFS and other files are storaged somewhere else won't be affected if you format sdcard in right way.
if you use recovery like TWRP when you factory reset, you will see it reports something like "Wipe data without wipe /data/media "
Suggest you do so in recovery instead of system
You can format these partition without problem
Cache, dalvik cache, internal /external sdcard, data and system, don't do anything you don't know about.
If you format system, then you have to install new one otherwise phone won't even boot up.
Just be careful.
And if you do something wrong, and you can still go into recovery and download mode, then your phone is still alive.
Remember backup EFS and copy to PC!!!
Sent from my GT-I9300 using xda premium
Formatting sd won't mess up your efs, in fact I format data/system/sd card and preload every flash, but that is mainly because I'm swapping between Samsung Roms and Aosp, with the associated sd/0 problems
qtwrk said:
No, sdcard is in /data/media folder.
EFS and other files are storaged somewhere else won't be affected if you format sdcard in right way.
if you use recovery like TWRP when you factory reset, you will see it reports something like "Wipe data without wipe /data/media "
Suggest you do so in recovery instead of system
You can format these partition without problem
Cache, dalvik cache, internal /external sdcard, data and system, don't do anything you don't know about.
If you format system, then you have to install new one otherwise phone won't even boot up.
Just be careful.
And if you do something wrong, and you can still go into recovery and download mode, then your phone is still alive.
Remember backup EFS and copy to PC!!!
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
thank u for the information, which setting provide a format for system
slaphead20 said:
Formatting sd won't mess up your efs, in fact I format data/system/sd card and preload every flash, but that is mainly because I'm swapping between Samsung Roms and Aosp, with the associated sd/0 problems
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thank u for the information, so it's safe to for mat data/system/sd card?
NoobSEowner said:
thank u for the information, which setting provide a format for system
thank u for the information, so it's safe to for mat data/system/sd card?
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As long as anything you may need is on ext. SD, ie the Rom you want to flash after wiping!
And make sure your titanium backups and nandroid are on ext sd also, and backed up on pc, in other words, all usual precautions.
Grab HC-kTool from Play, and make a back up of your efs and copy that to multiple places then you are well and truly ready to go!
slaphead20 said:
As long as anything you may need is on ext. SD, ie the Rom you want to flash after wiping!
And make sure your titanium backups and nandroid are on ext sd also, and backed up on pc, in other words, all usual precautions.
Grab HC-kTool from Play, and make a back up of your efs and copy that to multiple places then you are well and truly ready to go!
Click to expand...
Click to collapse
but, after formatting internal, does CWM recovery will also gone? then how can i flash a new ROM?
NoobSEowner said:
but, after formatting internal, does CWM recovery will also gone? then how can i flash a new ROM?
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No, your recovery will still be there
slaphead20 said:
No, your recovery will still be there
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and the internal will have more space? now im running out of MB in my internal =.=

[Q] Format internal sd

Hello
I recently rooted and flashed LiquidSmooth onto my SG3 I747M and i would like to get rid of all the junk on my internal harddrive. I was wondering what the procedure would be to wipe my internal harddrive (So i do not have any random folders or old app files) on TWRP without losing my custom rom and root. Would i have to save the backup (just incase), custom rom and root on my sd card and just install it right after I wipe my harddrive?
Any help with this would be greatly appreciated
Thank you!
Wipe cache and go to /system/app and /data/app and delete unwanted apps. That should be enough.
Astu04 said:
Wipe cache and go to /system/app and /data/app and delete unwanted apps. That should be enough.
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Id like to just format my internal harddrive completely. Is there anyway of doing this without losing my custom rom, root and bricking my phone? Ive been searching everywhere and i havent been able to find a clear answer.
2trainz said:
Id like to just format my internal harddrive completely. Is there anyway of doing this without losing my custom rom, root and bricking my phone? Ive been searching everywhere and i havent been able to find a clear answer.
Click to expand...
Click to collapse
boot into twrp, go to the wipe menu, and wipe everysingle thing. Then reflash your rom. That will wipe everything, and reinstall liquid smooth.
Doing this wont brick your phone or make you lose root.
chromium96 said:
boot into twrp, go to the wipe menu, and wipe everysingle thing. Then reflash your rom. That will wipe everything, and reinstall liquid smooth.
Doing this wont brick your phone or make you lose root.
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Click to collapse
Thank you! This is exactly what i was looking for. What would i be wiping though? Obviously Cache, Dalvik and Factory Reset but do i have to wipe System, Internal storage and format data? (What does format data do)?
2trainz said:
Thank you! This is exactly what i was looking for. What would i be wiping though? Obviously Cache, Dalvik and Factory Reset but do i have to wipe System, Internal storage and format data? (What does format data do)?
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yeah wipe everything including system, and internal storage. format data formats the data partition of the phone, which is also necessary.
The only thing you dont have to wipe is your external sd card (if you even have one). Press thanks if i helped.

Wiped data before flashing ROM but it's still showing up

I'm pretty new to flashing ROMs. My phone is rooted using all in one toolkit, s-off with sunshine. TWRP is my recovery.
I made a backup of my rooted stock ROM , then used TWRP manager to flash cm11. I checked to wipe all the data and dalvik before flashing. Cm installed with no issues.
Once I finished setting it up, I installed es file explorer again and noticed that all my files from my internal storage are still accessible. Its just listed under 0. Everything is still in tact tho.
Did I do something wrong? I don't understand why I still have all these files.
mattprice86 said:
I'm pretty new to flashing ROMs. My phone is rooted using all in one toolkit, s-off with sunshine. TWRP is my recovery.
I made a backup of my rooted stock ROM , then used TWRP manager to flash cm11. I checked to wipe all the data and dalvik before flashing. Cm installed with no issues.
Once I finished setting it up, I installed es file explorer again and noticed that all my files from my internal storage are still accessible. Its just listed under 0. Everything is still in tact tho.
Did I do something wrong? I don't understand why I still have all these files.
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You have to have internal storage checked for it to be wiped
^^^This. The data that was wiped was system data, not your personal data.
Thanks for responding so quick,
I checked all of the options under install on twrp manager. Looking back, it says wipe data, wipe cache, wipe dalvik. There wasn't an option for wipe internal storage.
Is there anything I can do to fix this now? Or would I just have to go into twrp and reflash cm from recovery, making sure to check wipe internal storage?
Also, if I leave it as is, is it going to cause any problems?
mattprice86 said:
I checked all of the options under install on twrp manager. Looking back, it says wipe data, wipe cache, wipe dalvik. There wasn't an option for wipe internal storage.
Is there anything I can do to fix this now? Or would I just have to go into twrp and reflash cm from recovery, making sure to check wipe internal storage?
Click to expand...
Click to collapse
First off, ditch TWRP Manager, its a needless middle man (you're talking about the TWRP Manager app, right?).
If you boot into TWRP and select Wipe, you will see under "Advanced Wipe" there are a slew of wipe options (but be careful what you pick, as there are options to wipe things like the removable SD).
HOWEVER, you don't need to wipe the internal storage to flash a ROM. Yes, you need to wipe user data (/data) in most cases, and also cache and Dalvik. But wiping internal storage (virtual SD, also called sdcard on ES File Explorer, or sometimes /0) is not needed. For most practical purposes this partition is treated like a removable SD card. In fact, by default, backups like your TWRP nandroid and Titanium Backups are stored here. So if you wipe, you will lose those (unless you move/copy them to the removable SD or somewhere else like your computer).
Some folks like to wipe internal storage when they flash a ROM, just for general cleanup purposes. But its a personal choice, and not really necessary IMO. And as mentioned doing so will wipe your backups unless you save them somewhere else that isn't going to be wiped.
Thank you so much for clearing that up.
Yes, I was talking about twrp manager. You're right, after I checked the options, all it did was reset and boot up twrp. Pretty useless...
So since I still have all my game data stored, can I just copy it over somewhere to retain where I was at? I'm talking about android/obb data.
How would I go about integrated all my previous data into this current software? Let me know it my question made sense or not
mattprice86 said:
Yes, I was talking about twrp manager. You're right, after I checked the options, all it did was reset and boot up twrp. Pretty useless...
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I think some folks like to use it to install TWRP. But installing with fastboot is easy, and also important to know how to do if you have issues someday and need to re-install TWRP from a non-booted condition.
So yeah I agree that TWRP Manager is pretty useless.
mattprice86 said:
So since I still have all my game data stored, can I just copy it over somewhere to retain where I was at? I'm talking about android/obb data.
How would I go about integrated all my previous data into this current software? Let me know it my question made sense or not
Click to expand...
Click to collapse
Use the app Titanium Backup to migrate app data when flashing ROMs (also handy to migrate app data to a new phone). And paying the few dollars for the Pro Key and getting the batch backup/restore functions is well worth it if you are flashing ROMs.
Do not use Titanium to migrate any system data to a new ROM, as this will likely cause problems. Just apps and app data. I've had success migrating SMS with Titanium as well. But other things like Settings and Homescreen setup, I usually just do again manually after flashing a new ROM.
As mentioned in my post above, the default save location for Titanium Backup data is the internal storage. So do not wipe internal storage when flashing a ROM, or you will lose your backup data.
Just copying the game files will most likely not work to migrate your game save data.
Thanks for all the help, I really appreciate it.
I used titanium backup and extracted my apps and data from my nandroid backup. Worked pretty well.
The only thing I'm having trouble with now is getting my info like contacts and stuff to sync. It says it's synced, but I'm not seeing it.
I wanted to install HTC backup again and try and restore that info. Would that work?
mattprice86 said:
The only thing I'm having trouble with now is getting my info like contacts and stuff to sync. It says it's synced, but I'm not seeing it.
I wanted to install HTC backup again and try and restore that info. Would that work?
Click to expand...
Click to collapse
I can't say, as I don't use HTC Backup.
I prefer to just have my contacts on my Google (Gmail) account. This is the default on the phone, so unless you changed it, your contacts should all be on the cloud on Gmail (you can login to Gmail on a computer and confirm your contacts are there). Then will automatically restore to the phone when you first setup and enter your Google login and password.
If you've confirmed your contacts are on Gmail, and still not synching, go to Settings>Accounts & sync>Google, go to where Contacts is checked, uncheck it, and then check it again. Sometimes the sync will just get "stuck" and this will clear it up.
One M8 stuck on GPE 5.0.1 ROM boot animation
I foolishly reset factory data using TWRP under Wipe, and when I try to reinstall the GPE 5.0.1 ROM I couldn't find it. Then I try to restore my backed up Sense ROM and I couldn't find it under Restore. Maybe I deleted it and I forgot about it. Help me? I don't have MicroSD to store the GPE ROM which I thought would solve my problem because I thought I may have deleted the GPE ROM .zip file when I reset factory data. Now I am stuck on GPE ROM bootanimation the moving around dots. I need help please someone?
muqrimusa said:
I foolishly reset factory data using TWRP under Wipe, and when I try to reinstall the GPE 5.0.1 ROM I couldn't find it. Then I try to restore my backed up Sense ROM and I couldn't find it under Restore. Maybe I deleted it and I forgot about it. Help me? I don't have MicroSD to store the GPE ROM which I thought would solve my problem because I thought I may have deleted the GPE ROM .zip file when I reset factory data. Now I am stuck on GPE ROM bootanimation the moving around dots.
Click to expand...
Click to collapse
If you did the "default" TWRP factory reset (data, Dalvik, cache) this is not foolish, and is the correct wipe for moving to a new ROM.
You either bypassed the default, and went to "Advanced" and wiped the internal storage; or there is also the occasional instance where internal storage is corrupted by no fault of your own (more common with oldr TWRP versions?).
adb push a ROM to the internal storage (or adb sideload flash) while in recovery.
okay I kind of fixed my One M8. But one problem remains, I can't use my internal storage. My Camera App can't use the internal storage so does all the other apps such as Whatsapp or downloads from Chrome. It's as if my internal storage is not there or somehow malfunctioned or the ROM doesnt support the use of internal storage. But before I got into this problem (I forgot how I got it in the first place as it happened months ago only now I was able to fix my One M8), it worked perfectly fine, the Storage had no problem. But I had problems with Wifi, I thought maybe reflashing the ROM was a good idea to fix this but it didn't instead I can't access my internal storage by File Manager or by PC. If you have any solution please help me. Thanks in advanced.
muqrimusa said:
okay I kind of fixed my One M8. But one problem remains, I can't use my internal storage. My Camera App can't use the internal storage so does all the other apps such as Whatsapp or downloads from Chrome. It's as if my internal storage is not there or somehow malfunctioned or the ROM doesnt support the use of internal storage. But before I got into this problem (I forgot how I got it in the first place as it happened months ago only now I was able to fix my One M8), it worked perfectly fine, the Storage had no problem. But I had problems with Wifi, I thought maybe reflashing the ROM was a good idea to fix this but it didn't instead I can't access my internal storage by File Manager or by PC. If you have any solution please help me. Thanks in advanced.
Click to expand...
Click to collapse
Broken WiFi is usually a symptom of wrong (outdated) firmware for the current ROM.
Internal storage may be corrupted. Try to connect to a computer and format it, or you can try RUU.
Or try to re-flash custom recovery, or update or try a different one (if TWRP, try CWM/Philz or vice versa). Some folks fixed similar internal storage issues by flashing recovery.
I need help again.. I decided to format all my data but I kept my backup in the internal storage.. But after rebooting the phone it works but then I can't download apps from the play store or from chrome.. also I can't transfer files from my pc to my one m8.. But I can take photos (which I think uses internal storage).. Also my guest mode is not working.. Ithought something must be wrong with the internal storage so i wiped it out.. When i rebooted everything is black but when I long press the power button 'power off' shows up.. Something must be wrong.. Oh when connecting to my pc it shows CD Drive instead of HTC_OneM8 like it usually would.. Pls reply even when there's no hope to fix this phone at all..

What gets wiped on factory reset?

Sorry if this is quite a noobish question, but I'm a bit confused after not doing this for a while. On my Note, I used to wipe and flash new roms all the time. I haven't yet done that with my M8 so it's been quite a while. I remember when I used to factory reset, I'd always still have my pictures and music (all I really care about). Now I'm reading up on it and it's telling me everything gets wiped, unless on my SD card.
Well, I didn't use to keep everything on my SD card. I know I have pictures and music stored on both. Will my media on my phone's storage get wiped?
Factory reset just wipes /data partition. Internal storage should be left intact. There might be some variation based on where you do your wipes: recovery, within OS, or hboot (wipe from hboot not recommended on modded phones). But I believe for the most part, its as I mentioned (/data gets wiped, probably cache as well, internal storage is left untouched). In TWRP, it specially states that factory reset wipes /data, cache, and Dalvik (which resides on the /data partition anyways); and that "most of the time this is the only wipe that you need."
Default save locations for TWRP and Titanium Backup are internal storage (although you can change it to the removable SD). So it would be self-defeating if a factory reset then wiped those backups from internal storage.
But you should always back your personal data anyway (especially memories like pics and videos you took). Lots of ways to do so, from automated clouds solutions; or just plug your phone to your computer, then drag and drop. Its not unheard of that internal storage gets corrupted when wiping or flashing a ROM, or just from day to day use for that matter. Back it up, and avoid regret.
redpoint73 said:
Factory reset just wipes /data partition. Internal storage should be left intact. There might be some variation based on where you do your wipes: recovery, within OS, or hboot (wipe from hboot not recommended on modded phones). But I believe for the most part, its as I mentioned (/data gets wiped, probably cache as well, internal storage is left untouched). In TWRP, it specially states that factory reset wipes /data, cache, and Dalvik (which resides on the /data partition anyways); and that "most of the time this is the only wipe that you need."
Default save locations for TWRP and Titanium Backup are internal storage (although you can change it to the removable SD). So it would be self-defeating if a factory reset then wiped those backups from internal storage.
But you should always back your personal data anyway (especially memories like pics and videos you took). Lots of ways to do so, from automated clouds solutions; or just plug your phone to your computer, then drag and drop. Its not unheard of that internal storage gets corrupted when wiping or flashing a ROM, or just from day to day use for that matter. Back it up, and avoid regret.
Click to expand...
Click to collapse
That's what I thought. And I'd always used TWRP or CWM before, and this always left my SD card and internal storage intact. Now, however, I'm fully stock and would be doing this through the OS, so I wasn't sure if this operated differently. I see many articles stating it wipes everything. So I just want to verify that the OS factory reset functions just the same as the TWRP reset and will leave my media intact. I will of course back everything up, but I'd rather install TWRP and reset that way if the OS reset would wipe everything completely. (If I remember correctly on my Note, there is a separate 'format drive' button used to actually wipe internal and external media).
If anyone could just confirm once again before I proceed. BTW, thanks a lot redpoint, you're always a huge help on here.
I couldn't say with any certainty how the reset in OS settings works. Especially since it doesn't even say "factory reset" anymore (which was always a bit of a misnomer, anyway) but now says Reset phone Reset all data on phone. I have to say, it does sound a bit ominous!
After owning 6 Android devices, I've done a factory/data reset in OS a total of none times.
I think this explains it pretty well, looks like it gives you the option to erase sd card after you start: http://www.htc.com/us/support/htc-one-m8/howto/465049.html
Sorry guys, guess if I tried it I could've answered my own question. The HTC version actually specifically tells you what it's going to erase and then gives you the option for wiping internal storage and SD card.
cgibsong002 said:
Sorry guys, guess if I tried it I could've answered my own question. The HTC version actually specifically tells you what it's going to erase and then gives you the option for wiping internal storage and SD card.
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Good to know, as I believe this has changed over time. On some previous HTC devices, I believe factory reset in settings just wiped user data, and didn't give the mentioned options to wipe internal storage and removable MicroSD. So it seems they made it work the way it should work.
Well, I thought everything went smoothly. Thought I backed up everything I needed. Turns out I can't find any of my contacts from the past year or so. Any ideas?? I know I had basically everything syncing before. I reloaded my google account, my HTC account (sync is greyed out), ATT Address book. There's a million things used to back up, I don't understand how my contacts could disappear.
cgibsong002 said:
Well, I thought everything went smoothly. Thought I backed up everything I needed. Turns out I can't find any of my contacts from the past year or so. Any ideas?? I know I had basically everything syncing before. I reloaded my google account, my HTC account (sync is greyed out), ATT Address book. There's a million things used to back up, I don't understand how my contacts could disappear.
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Click to collapse
Did you have all your contacts backed up to Gmail?
redpoint73 said:
Did you have all your contacts backed up to Gmail?
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I was under the impression I did, but they're not there. What about the HTC backup? I thought that's why I signed up for an HTC account. And then the ATT Address book. I can't find anything
cgibsong002 said:
I was under the impression I did, but they're not there. What about the HTC backup? I thought that's why I signed up for an HTC account. And then the ATT Address book. I can't find anything
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Click to collapse
I've only ever used Gmail for backing up contacts, so sorry I can't really help as far as the HTC Backup or ATT Address Book.
So I just updated to 5.0 and I need to do a factory reset.. some things are a bit buggy. However, it appears the reset options have changed. It now specifically states it will erase all media including photos and music from your internal storage. Before proceeding, it gives another warming that all media will be erased. Can anyone confirm pictures and music are actually deleted? I don't think I've ever done a factory reset that erased my stuff like that.
Edit: so yeah Lollipop does a full wipe. New thread to figure out best way around this.

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