Is anyone else experiencing network problems with Samsung Alpha 850F, my phone is dropping calls and network. It reconnects after few seconds but it is really annoying.
I got latest firmware: G850FXXU1BOA2, changing network setting only to GSM doesn't help much, I have tried with different sim card and I still get same result. Alpha is not bought from provider but in retail store and it was rooted, so I guess I cannot send it to warranty.
WiFi connection is stable and I don't have any problems with it.
Anyone has suggestion what can be done?
Bono_ said:
Is anyone else experiencing network problems with Samsung Alpha 850F, my phone is dropping calls and network. It reconnects after few seconds but it is really annoying.
I got latest firmware: G850FXXU1BOA2, changing network setting only to GSM doesn't help much, I have tried with different sim card and I still get same result. Alpha is not bought from provider but in retail store and it was rooted, so I guess I cannot send it to warranty.
WiFi connection is stable and I don't have any problems with it.
Anyone has suggestion what can be done?
Click to expand...
Click to collapse
Hello,
As far as I'm concerned, the same thing is with everyones phone (signal strength is always at approximately ~-103 dBm) but I've never experienced such an issue with dropping calls nor network itself. Nothing you can do about it, everyone is experiencing this issue.
Best regards,
James
I also see the signal drops but never experienced problems with phone calls. I think it depends on the provider too, if you got a cheap poor signal provider you're more likely to face these call drops.
Sent from my SM-G850F using XDA Free mobile app
My friend had same problrm with S5 and he fixed it with factory restoring defaults and changing CSC to his region. I'm waiting for android 5.0 so I can that also.
Sent from my SM-G850F using Tapatalk
Related
Hi there,
Since a few days, I've got a serious problem with my SGS2, it randomly loss any networks, saying that the flight mode is on. I tried to flash with another firmware ( stock KE7) it change nothing.
Any idea?
This is a firmware issue with the modem. Mine did the same thing. KE7 modem is horrible. I flashed to KF2 modem and I don't have this problem anymore.
Sent from my GT-I9100 using XDA Premium App
i believe this is related to the network itself. for my 2 other phones before, whenever i am AUTO network Mode, many callers used to call me reporting 'My mobile was off'... also with S2 the same issue.
i switched to GSM mode only, LOSING my NETWORK Data SPEED, for this ..
i hope future firmware can solve this with as suggested above, Good RADIOS....
The problem is that i've already tested with another provider's simcard and i've got the same issue. I tried with some firmware (stock KE2, KE7, KF1, Litening 1.4) but it change nothing. I'm from france with 'Virgin" provider if this can help.
Leckmee said:
The problem is that i've already tested with another provider's simcard and i've got the same issue. I tried with some firmware (stock KE2, KE7, KF1, Litening 1.4) but it change nothing. I'm from france with 'Virgin" provider if this can help.
Click to expand...
Click to collapse
lets try to find solution together... i am totally on different network, Etisalat of UAE.
up to now, going to GSM Mode solves this issue but i loose "fast speed network"
I tried GSM Mode only but the issue is still the same.
Actually i'm on:
PDA: I9100XWKE7
PHONE: I9100XXKE4
CSC: I9100XEUKD1
Leckmee said:
I tried GSM Mode only but the issue is still the same.
Actually i'm on:
PDA: I9100XWKE7
PHONE: I9100XXKE4
CSC: I9100XEUKD1
Click to expand...
Click to collapse
i am currently on the same build... in fact i tried all previous builds and even KF1 & KF4 but all were the same
I have this problem with my WiFi network.
The title on this thread doesnt say which kind of network you are talking about.
Data network and phone, wifi network works perfectly.
hazem77 said:
i believe this is related to the network itself. for my 2 other phones before, whenever i am AUTO network Mode, many callers used to call me reporting 'My mobile was off'... also with S2 the same issue.
i switched to GSM mode only, LOSING my NETWORK Data SPEED, for this ..
i hope future firmware can solve this with as suggested above, Good RADIOS....
Click to expand...
Click to collapse
I'm on Orange UK and that happens to me quite often. It's something to do with the network and how it handles the switch from gsm to udma(I think, anyway). Sometimes the network doesn't fully recognize you've switched from one type to the other and reports your phone to be offline. It doesn't usually last long but if someone tries to call me during that time then I'll get a text message when the network catches up to tell me I've missed a call.
DVC1985 said:
I'm on Orange UK and that happens to me quite often. It's something to do with the network and how it handles the switch from gsm to udma(I think, anyway). Sometimes the network doesn't fully recognize you've switched from one type to the other and reports your phone to be offline. It doesn't usually last long but if someone tries to call me during that time then I'll get a text message when the network catches up to tell me I've missed a call.
Click to expand...
Click to collapse
exactly... thats what happens to me too. what do you think is the solution?
What is even worse is sometimes in the middle of a conversation it goes to flight mode!!!!!!!!!!!!!!!!
hazem77 said:
exactly... thats what happens to me too. what do you think is the solution?
Click to expand...
Click to collapse
I don't think the problem can be fixed on the user end. I had the same issues with a Nokia N80 and N97 mini before I switched to the SGS2. It's apparently a common problem that all networks sometimes have and the only way it'll ever really be fixed is if the networks improve how they handle the switch.
I think it also depends on where you live. If you get a constantly good 3G/H signal then in theory the phone should hardly ever need to switch to GSM mode, but if you live in an area where the signal is not so strong then it might switch more often which will cause the problem to be more severe.
You could of course try setting the phone to WCDMA only which will give you good speeds, but then if you drop out of 3G range you'll lose the ability to make & receive calls anyway. It unfortunately seems like a lose/lose situation.
As for the flight mode issue, I really have no clue what is causing that. Have you tried hard resetting and/or flashing new firmware?
hazem77 said:
What is even worse is sometimes in the middle of a conversation it goes to flight mode!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
Change your phone..
I had the same problem on my first SGS2..everytime when gsm/wcdma auto is selected..phone randomly looses internet connection and radio switches off. In gsm only mode..everything is fine. Got my second SGS2 and phone is perfect..no loss of data connection even in the worst coverage area..
You can read "serious issue on 3g" thread in the general forum and see if you are suffering same symptoms
Sent from my GT-I9100 using Tapatalk
DVC1985 said:
You could of course try setting the phone to WCDMA only which will give you good speeds, but then if you drop out of 3G range you'll lose the ability to make & receive calls anyway. It unfortunately seems like a lose/lose situation.
Click to expand...
Click to collapse
yeaa... thats what i am doing right now and it is working better...
...
@Iznee
i dont think changing the phone might be the issue, i had the same issue on IP4... it might be solved with future radios/ roms...
hi i have a samsung galaxy s2 on three network and i have tried to go through there customer support but tbh what a load of rubbish the guy didnt understand what i was on about.
imageshack.us/photo/my-images/809/screenshotal.png
the image explains what i am on about. it says i have 3 bars of signal but when i try to call or text it will say mobile network unavailable.
i am using Villain ROM 2.4.2 baseband KH3 and Kernal ninph 2.0.5
what can i do to fix this? is it a mobile problem or a network prob?
thanks
borris234 said:
hi i have a samsung galaxy s2 on three network and i have tried to go through there customer support but tbh what a load of rubbish the guy didnt understand what i was on about.
imageshack.us/photo/my-images/809/screenshotal.png
the image explains what i am on about. it says i have 3 bars of signal but when i try to call or text it will say mobile network unavailable.
i am using Villain ROM 2.4.2 baseband KH3 and Kernal ninph 2.0.5
what can i do to fix this? is it a mobile problem or a network prob?
thanks
Click to expand...
Click to collapse
You need to ask the network if they are having problems .
Have you checked /remade your network settings ??
Could be a rom problem a modem problem a sim card problem or even a CSC problem with wrong settings .
Check settings clean sim card that does not help put your phone back to a warranty state flash stock rom and clear rom counter . Test if faulty take to a service centre .
jje
Im on 3 also i have had a few times the same problem mate, lets say maybe 4 or 5 times, it usually happens if i lose my internet connection it still shows me having signal but cant make a call or sms. i got no answer from 3 either
Check the status screen. I get this and when it happens where it should say T-Mobile it says Emergency Calls Only. I figured my SIM card was at fault so wedged some paper behind it to hold it in place and the problem has almost completely stopped.
Sent from my GT-I9100 using Tapatalk
Rub the terminals on the sim card with a rubber to remove any static build up
Sent from my GT-I9100 using XDA App
Are you guys running an I-9100T from 3? All modems from any rom you install won't work with the T. You'll need your stock KF4 modem.
Get it here:
http://forum.xda-developers.com/showpost.php?p=15885779&postcount=329
I had a similar problem. Read more about it here:
http://forum.xda-developers.com/showthread.php?t=1225849
tried going back to kf4 still no luck its only in certain places in me house where it does it everywhere else i have 1 or 2 or none at all bars of signal
3 customer service rang me up told them i wanted cancel the contract bcus of it. they knocked the contract price down from £30 to £25.75 for the text 500 plan with them. bit annoyed that i can only get signal in certain places of me house but cant argue on the price as well as gettin the phone for free
because 3 dont have a 2g network in the UK so if you dont have 3g coverage it will show a network signal but you cant make calls or sms
I'm having the same problem but with o2. I lose signal regularly at home as I live on the perimeter, but when I get signal bars back againwhen i go into town, it tells me that the network is unavailable. I have to switch off and on again to re register and then it works fine again until the next time the signal is dropped... It's annoying in the morning because i can wake up and see full signal on the phone all morning, but people are trying to contact me and not getting through because in reality, the network is not connected! I'm sure o2 have a 2g network, so I would presume it's a phone issue...
Hi all,
I live in France using SFR network and I get the same issue here using KI3 but I had the same problem with KH3.
the behavior on the phone is network seems to be good everytime/everywhere but sometimes people who try to reach me go directly to my voicemail and I receive sms with some delays.
When network works again, I mean I don't see it but I know it because I receive a couple of sms at the same time and a call from my voicemail
it means that my phone seems to be connected to the gsm network but is not, It loose the gsm network...
If you can give me your experience.
thx
I've got the same issue. (tacticman), I'm also on SFR network, i had this since KH3, never before. Now i'm on KI3, it's still here.
I always use CF-Root kernel, i tried to wipe, restore old backups, it does not change anything. I also tried GS II repair tools, nothing too...
The only thing I found to solve (temporarly) the problem, switch to offline mode (mode Hors ligne in FR) and then disable it.
But the problem occurs very often, it's very disturbing.
My IMEI number is still here.
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)
Hello
I got my xperia z2 D6503 2 days ago brand new sealed. I inserted my Net10 sim and it worked like 1 day and than I noticed that there was signal issue first I thought it was because of area than I found out it was phones fault since same sim card worked perfectly on my old xperia z and also on xperia z2 Tab and on my brothers galaxy s4. strange thing is it shows low signal only when LTE is on and I can send and receive text messages but I can't make calls. as soon as I turn off LTE it looses signal and no text or call go through.
I tried factory reset, 2 different sim cards, even bought new sim card, numerous restarts and nothing helps. searched web for this issue and nothing at all.
so anyone else had this experienced? any solutions?
thanks
Build: 17.1.A.2.69
baseband: 8974-AAAAANPZQ-00004-07
giozera said:
Hello
I got my xperia z2 D6503 2 days ago brand new sealed. I inserted my Net10 sim and it worked like 1 day and than I noticed that there was signal issue first I thought it was because of area than I found out it was phones fault since same sim card worked perfectly on my old xperia z and also on xperia z2 Tab and on my brothers galaxy s4. strange thing is it shows low signal only when LTE is on and I can send and receive text messages but I can't make calls. as soon as I turn off LTE it looses signal and no text or call go through.
I tried factory reset, 2 different sim cards, even bought new sim card, numerous restarts and nothing helps. searched web for this issue and nothing at all.
so anyone else had this experienced? any solutions?
thanks
Build: 17.1.A.2.69
baseband: 8974-AAAAANPZQ-00004-07
Click to expand...
Click to collapse
Same issue with my z2... only when I hold it a certain way... I'm on Bell mobility in Canada and got the phone a few days ago.
I've been experiencing the same issue ever and I've had my phone over a month, I'm on EE in the uk running the .55 firmware. My phone is currently in repair to fix this problem so I'll get back to see if it can be fixed
Sony has no solution in USA and can't repair so I returned for exchange to seller. I though it was only me so looks like gonna be big issue
giozera said:
Sony has no solution in USA and can't repair so I returned for exchange to seller. I though it was only me so looks like gonna be big issue
Click to expand...
Click to collapse
Hey, so did the exchange solve the problem for you? I am using NET10 as well and while I do get signal on all networks (2G. 3G, etc..) I notice that it isn't as good as almost any other phone I've had. I live in an area that has poor signal and places that I get 1-2 bars on other phones I get 0-1 on this phone, though when I'm in upper town where signal is great I get about the same as others do. I'm just not sure if my phone is defective or this is just how it is. I really don't want to wait to exchange plus the seller seems reluctant to do so..
I had to fix my APN (wireless &networks -> mobile data).
I Google the correct settings for my carrier(ATT/USA), and saved the updates and it worked IMMEDIATELY.
it's been solid since ever since. Note there are differences for the 3g VS LTE versions. Make sure you enter the right settings.
Good luck!
CCDillon said:
Hey, so did the exchange solve the problem for you? I am using NET10 as well and while I do get signal on all networks (2G. 3G, etc..) I notice that it isn't as good as almost any other phone I've had. I live in an area that has poor signal and places that I get 1-2 bars on other phones I get 0-1 on this phone, though when I'm in upper town where signal is great I get about the same as others do. I'm just not sure if my phone is defective or this is just how it is. I really don't want to wait to exchange plus the seller seems reluctant to do so..
Click to expand...
Click to collapse
I got replacement toda so far so good.
yea I noticed that signal is not as strong as it was on my Xperia Z. even lost signal at the places where my Z was solid. hope this could be solved with future software update.
Ken_Burnside said:
I had to fix my APN (wireless &networks -> mobile data).
I Google the correct settings for my carrier(ATT/USA), and saved the updates and it worked IMMEDIATELY.
it's been solid since ever since. Note there are differences for the 3g VS LTE versions. Make sure you enter the right settings.
Good luck!
Click to expand...
Click to collapse
I did entered correct APN's as I mentioned it was working great for almost day and Than suddenly stopped working so if I had entered wrong APN's it wouldn't worked first time I powered it on. plus same sim card worked well on other LTE phone while was not working on my new Z2, so it was not APN issue.
Try rebooting 3-4 times and then wait. This should solve the problem.
Check the baseband version online and on your phone.
There is also a firmware update but you have to cable your phone to a computer and let it install the Sony software on the PC/MAC ... Mine updated yesterday...
Worth a shot if you haven't done so already.
giozera said:
I got replacement toda so far so good.
yea I noticed that signal is not as strong as it was on my Xperia Z. even lost signal at the places where my Z was solid. hope this could be solved with future software update.
Click to expand...
Click to collapse
Thanks man, it seems that's just how the phone is, maybe I can stop worrying so much about that now, especially since this Z2 I have has no defects that are so plentiful on other user's phones.
And like I said, it's not such a big deal when I'm in places with adequate coverage so it's tolerable. I updated to .402 yesterday and there isn't any change with signal but I'm holding out for more updates that can help out with coverage. I'm thinking once the Z2 is released in some way in the US (carrier or Sony store) that there will be an update then that may help us out.
I'm probably the last person to be offering advice in this forum, however, just a couple days ago I noticed I had no data connectivity at all. Calls and texting still worked, but no cellular data. All my APN setting were correct and even though airplane mode was not selected, turning it off and on again got my data connection back. Just something stumbled upon and I have no idea if it applies to anyone elses issue here. Just thought I'd toss it out there in case it helps just one person.
bluheart said:
Try rebooting 3-4 times and then wait. This should solve the problem.
Check the baseband version online and on your phone.
Click to expand...
Click to collapse
Solve which problem? The one i posted in very first post or the weak signal on my replacement? I did more than 5 reboots to solve first proble but nope.
Now this very weak signal worries me it loosed signal at places where my old Z was great. Hope this phone doesn't end up super problematic
Sent from my SGP521
Sony Service will service/replace the set, if needed. So please do check in there.
phone is amazing everything works smooth, but weak signal is getting on my nerves! looses signal very often and data gets really slow because of low signal even when LTE is available. I live in brooklyn ny and my xperia Z didn't have this issue at all. hopefully this could be fixed soon by software update.
Drop down quick settings from home and ensure LTE is ticked on.
Sent from my D6503 using XDA Premium 4 mobile app
augie7107 said:
Drop down quick settings from home and ensure LTE is ticked on.
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
In that case there is only one way to sloved problem
Call sony xperia department let them fix it or replace new one. Don't even think phone can repair itself
Same problem
My sisters got the same problem,
Help line, Tech team no help what so ever !!!
Been on the phone for over 2 weeks !!!
They wont solve the problem what so ever !
One tech team even said "buy a new phone" !! such great customer service !!
They are wanting £150 for it so it can be "fixed"..... also wanting £40 for the month contract despite not having the phone !!!
I understand who you feel... they are no use what so ever and rude...
I'm experiencing an annoying issue on my XZ1 (rev4): mobile data sometimes drops and the only way to restore it is rebooting the device. Usually it happens when travelling by car.
Sometimes i also lose mobile network (not only data but also voice!) and the solution is the same: rebooting the device.
Country: italy
Provider: 3ITA
Device config: mono sim.
I searched online and someone reports this to be a hardware problem, but i'm not sure because hardware problems are not likely to be solved with a reboot.
Is anyone experiencing such issue?
Has anyone more information about such issue?
Note: the strength of the mobile signal is also fluctuating a little bit.
Same here. This phone has too many issues.
Psadim said:
Same here. This phone has too many issues.
Click to expand...
Click to collapse
Maybe you are right, but all phones have problems. Even the most prised ones.
Other than this issue I really love this Sony device, and to be honest it's hard to find a issue-free device which may replace it.
I don't experience any other issue other than this one and i secretely hope this to be a software problem or something related to my provider (which is known to have problems in this period, due to the merge between two providers which is causing lot of roaming troubles).
This morning i cheked again and everithing was fine, even after travelling to my office by car.
I'm asking here for some more information, but it seems no one is affected other than you and me.
I'm going to test a sim card from another provider for a short period to verify improvements.
Psadim said:
Same here. This phone has too many issues.
Click to expand...
Click to collapse
No issue so far
Dual sim model France
Sfr network