[Q] Moto E not charging, continous LED glow when charger connected - Moto E Q&A, Help & Troubleshooting

Hello guys, I am having a Moto E 1st Gen. I got up one morning and my phone's battery was at 3%. I started using it but before the battery went down to 1%, it got shut down automatically. I don't know what happened. Earlier I could use my phone up till 1% battery. Then I connected it to charging. The strange thing is that, after sometime, I saw its notification LED glowing continuously. This was very strange and it never happened before. I took the charger out and the LED went off. I tried to power it on but nothing happened. Now situation is it is not able to power on & whenver i connect the charger, its LED starts glowing continously..... Don't know what to do. This never happened to me before in any of my phone's PLEASE HELP

verma_ayush said:
Hello guys, I am having a Moto E 1st Gen. I got up one morning and my phone's battery was at 3%. I started using it but before the battery went down to 1%, it got shut down automatically. I don't know what happened. Earlier I could use my phone up till 1% battery. Then I connected it to charging. The strange thing is that, after sometime, I saw its notification LED glowing continuously. This was very strange and it never happened before. I took the charger out and the LED went off. I tried to power it on but nothing happened. Now situation is it is not able to power on & whenver i connect the charger, its LED starts glowing continously..... Don't know what to do. This never happened to me before in any of my phone's PLEASE HELP
Click to expand...
Click to collapse
clear cache from recovery and try again

It needs some time to reach optimum charge percentage for boot. Maybe you already figured that out. Well, good luck.

verma_ayush said:
Hello guys, I am having a Moto E 1st Gen. I got up one morning and my phone's battery was at 3%. I started using it but before the battery went down to 1%, it got shut down automatically. I don't know what happened. Earlier I could use my phone up till 1% battery. Then I connected it to charging. The strange thing is that, after sometime, I saw its notification LED glowing continuously. This was very strange and it never happened before. I took the charger out and the LED went off. I tried to power it on but nothing happened. Now situation is it is not able to power on & whenver i connect the charger, its LED starts glowing continously..... Don't know what to do. This never happened to me before in any of my phone's PLEASE HELP
Click to expand...
Click to collapse
Hi.. Did you figure out how to deal with this situation. My device also stuck in the same situation and is not turning on now. Continuous LED glow when connected to charger. The charger is connected for almost 3 hours now. I also tried the key combination Volume Down + Power for about 2 minutes. It didn't even go to bootloader screen.! Please help

nmthewarrior said:
Hi.. Did you figure out how to deal with this situation. My device also stuck in the same situation and is not turning on now. Continuous LED glow when connected to charger. The charger is connected for almost 3 hours now. I also tried the key combination Volume Down + Power for about 2 minutes. It didn't even go to bootloader screen.! Please help
Click to expand...
Click to collapse
Try connecting to pc and boot
Sent from my Moto E using XDA Free mobile app

-Adarsh- said:
Try connecting to pc and boot
Sent from my Moto E using XDA Free mobile app
Click to expand...
Click to collapse
Hi.. I connected it to PC for 5 minutes and then tried to boot which doesn't work. I also tried to go to bootloader screen by using the key combination Volume down + power but no luck

nmthewarrior said:
Hi.. I connected it to PC for 5 minutes and then tried to boot which doesn't work. I also tried to go to bootloader screen by using the key combination Volume down + power but no luck
Click to expand...
Click to collapse
better visit service centre

1. First Charge your device to optimum level (50% Minimum).
2. Then Press Vol Down and Hold it, now without releasing it, press and hold Power button too.
3. Now release both the keys.
4. You will enter into fastboot screen.
5. Now you have to connect to PC.
6. Select Recovery.
7. Now motorola logo will be shown, press and hold vol up for 15 seconds and after 15 seconds press Power once.
8. Now you will enter recovery mode, now you can release Vol up key.
9. Now select Factory Reset.
10. After reboot, your device will work without any problem.
I just solved the same problem to my friend's phone!!

Ignore the stupid comments.
ariftwister said:
1. First Charge your device to optimum level (50% Minimum).
2. Then Press Vol Down and Hold it, now without releasing it, press and hold Power button too.
3. Now release both the keys.
4. You will enter into fastboot screen.
5. Now you have to connect to PC.
6. Select Recovery.
7. Now motorola logo will be shown, press and hold vol up for 15 seconds and after 15 seconds press Power once.
8. Now you will enter recovery mode, now you can release Vol up key.
9. Now select Factory Reset.
10. After reboot, your device will work without any problem.
I just solved the same problem to my friend's phone!!
Click to expand...
Click to collapse
Just try to understand what the actual problem is, and stop posting stupid stuff. This has nothing to do with clearing cache, and recovery. How stupid are you people?
Anyway, it just a problem of over discharged battery when the battery drops below the 3.8Volts, which is the minimum voltage. When the battery reaches less than 0%, the phone will not allow it to turn on, as it is harmful for the battery and it might burst. So for security reasons, the phone stops the battery from charging. I faced the same problem many times. Try jump starting the battery anyway, or consider replacing the battery. Go to a electrician , and them him what the problem is. He will fix it. It is advisable, to never let the battery fall below 10 %. Below 0 % , the internal resistance of the battery increases, and sometimes, a direct DC charge , which is above 3.8 V , might bring the battery up to 0 %. This is a very difficult thing to fix.

I am facing the same problem too on my moto g 4 plus after using my power bank(power ace) I used it continuously for 3hours yesterday and i kept charging full night but morning i saw just 54%. In the evening again i used power bank for 3 hours. I didn't find what is the solution!! I charged it for few hours but it is not crossing 15%. I am scare about how to deal. I request the experts to help us.

Moto E 1st Generation
I am not used my phone for the past 2 months since my display broken. My friend also have a Moto E 1st generation phone that phone has software issue hence he didn't used that mobile for 2 months. I decided to change the display from her phone to my phone. Both phone are not used for a last 2 months. I changed the display from my friend's mobile in the nearest service center. After that I tried to charge my phone. when I connecting the charger my LED blinking 3 times but not able to switch on the mobile. I put the phone in the charger for more than 10 hours. still am not able to on my phone. I tried to Hold Power key for 2 minutes then my LED blinks in the Green & yellow color not red color. I don't want to lose my phone. Can you help me from this Issue
---------- Post added at 06:54 AM ---------- Previous post was at 06:51 AM ----------
-Adarsh- said:
clear cache from recovery and try again
Click to expand...
Click to collapse
I am not used my phone for the past 2 months since my display broken. My friend also have a Moto E 1st generation phone that phone has software issue hence he didn't used that mobile for 2 months. I decided to change the display from her phone to my phone. Both phone are not used for a last 2 months. I changed the display from my friend's mobile in the nearest service center. After that I tried to charge my phone. when I connecting the charger my LED blinking 3 times but not able to switch on the mobile. I put the phone in the charger for more than 10 hours. still am not able to on my phone. I tried to Hold Power key for 2 minutes then my LED blinks in the Green & yellow color not red color. I don't want to lose my phone. Can you help me from this Issue

aravindpream said:
I am not used my phone for the past 2 months since my display broken. My friend also have a Moto E 1st generation phone that phone has software issue hence he didn't used that mobile for 2 months. I decided to change the display from her phone to my phone. Both phone are not used for a last 2 months. I changed the display from my friend's mobile in the nearest service center. After that I tried to charge my phone. when I connecting the charger my LED blinking 3 times but not able to switch on the mobile. I put the phone in the charger for more than 10 hours. still am not able to on my phone. I tried to Hold Power key for 2 minutes then my LED blinks in the Green & yellow color not red color. I don't want to lose my phone. Can you help me from this Issue
---------- Post added at 06:54 AM ---------- Previous post was at 06:51 AM ----------
I am not used my phone for the past 2 months since my display broken. My friend also have a Moto E 1st generation phone that phone has software issue hence he didn't used that mobile for 2 months. I decided to change the display from her phone to my phone. Both phone are not used for a last 2 months. I changed the display from my friend's mobile in the nearest service center. After that I tried to charge my phone. when I connecting the charger my LED blinking 3 times but not able to switch on the mobile. I put the phone in the charger for more than 10 hours. still am not able to on my phone. I tried to Hold Power key for 2 minutes then my LED blinks in the Green & yellow color not red color. I don't want to lose my phone. Can you help me from this Issue
Click to expand...
Click to collapse
Don't use moto charger, use any other charger for now

you solved this problem ? here is same problem

This happend with me once, I just let my phone keep charging overnight and it worked the next day, this has nothing to do with cache and recovery, your battery is discharged way too low, it might take 2-3 hours to charge 1 percent
Sent from my Potato 21 years ago

@Mr.pdx and all those of you who still face Moto E issues, check my XDA DevDB project here: Unbrick hard bricked Motorola Moto E - Aravind V. Nair (XDA)
I have a FAQ along with some troubleshooting and unbricking (soft and hard) which might be of help.

I got update to my Moto e 2014 4.4.2 to 4.4.4. I downloaded and when mobile installing this update.... automatically mobile was off.....from that time it is not swtchng on.....just blinking LED when I connect to charger....
Pls give a solution..

Related

[Q] Overheating problem

a few days ago, I installed the CM9.1 v6 from scritch's thread here:
http://forum.xda-developers.com/showthread.php?t=1987130
at first, i used the kernel v5 and it was working fine. 3 days ago, i downloaded and flashed the v6 kernel. 2 days ago, I left my phone charging at 47% for an hour or so, when i came back, i saw a black screen and the screen as well as battery was extremely hot(around 35-40 degrees). I tried switching it on but it showed only the kernel logo 'X10 never dies' and then again black screen after flashing blue led 3 times. I waited for 5 minutes. again it got extremely hot. I pulled out the battery and kept it aside for 5 minutes to cool down. after that i tried several times to switch it on but every time i got the same problem and i had to remove the battery to cool it down. at night, i kept the battery out from the phone only. I thought it would work in the morning. But yesterday morning I couldn't even switch it on. I connected it to the charger(an original SE charger with original USB cable). After connecting to the charger also, it heated up instantly but there was no display on the screen and it wasn't charging. I have been trying to charge it since yesterday(using charger and connecting with pc also) but it gets EXTREMELY HOT every time without charging or switching on. Please help me!
What should I do???
coolguy420 said:
a few days ago, I installed the CM9.1 v6 from scritch's thread here:
http://forum.xda-developers.com/showthread.php?t=1987130
at first, i used the kernel v5 and it was working fine. 3 days ago, i downloaded and flashed the v6 kernel. 2 days ago, I left my phone charging at 47% for an hour or so, when i came back, i saw a black screen and the screen as well as battery was extremely hot(around 35-40 degrees). I tried switching it on but it showed only the kernel logo 'X10 never dies' and then again black screen after flashing blue led 3 times. I waited for 5 minutes. again it got extremely hot. I pulled out the battery and kept it aside for 5 minutes to cool down. after that i tried several times to switch it on but every time i got the same problem and i had to remove the battery to cool it down. at night, i kept the battery out from the phone only. I thought it would work in the morning. But yesterday morning I couldn't even switch it on. I connected it to the charger(an original SE charger with original USB cable). After connecting to the charger also, it heated up instantly but there was no display on the screen and it wasn't charging. I have been trying to charge it since yesterday(using charger and connecting with pc also) but it gets EXTREMELY HOT every time without charging or switching on. Please help me!
What should I do???
Click to expand...
Click to collapse
May your device got defect with current rom. Load different rom. Or back to official firmware
Sent from my SO-01C using xda app-developers app
bergkaiser said:
May your device got defect with current rom. Load different rom. Or back to official firmware
Sent from my SO-01C using xda app-developers app
Click to expand...
Click to collapse
the phone is neither switching on nor charging.....I cannot connect it to computer also.....I cant put it in flash mode for connecting to flashtool....nothing is happening except it starts heating gradually after connecting to charger.....((
Tips to connect your phone in flashmode if there is no green light when you are trying to connect it to flashtool:
1. Press back button while plugging it into your computer USB port.
2. Do not release back button and press power button once while you are pressing back button.
3. Green LED light should appear.
4. Release back button when your phone is detected in flashtool.
(MAKE SURE THAT YOUR BATTERY IS FULLY CHARGED)
jai554 said:
Tips to connect your phone in flashmode if there is no green light when you are trying to connect it to flashtool:
1. Press back button while plugging it into your computer USB port.
2. Do not release back button and press power button once while you are pressing back button.
3. Green LED light should appear.
4. Release back button when your phone is detected in flashtool.
(MAKE SURE THAT YOUR BATTERY IS FULLY CHARGED)
Click to expand...
Click to collapse
I charged the battery fully using an external battery charger. When i connect it to flashtool, the green led glows but as soon as i select the file to flash, the led comes off and it starts heating again. I tried using Sony Update Service also to repair it, but as I click on next after connecting it, the same happens, green led goes off and it starts heating up.
Please SOMEBODY help me!!!!
I downloaded the Stock firmware from the following thread:
http://forum.xda-developers.com/showthread.php?t=1749426
I downloaded the India Generic Kit 1237-0692. I tried flashing it through flashtool but between 14-15%, the flash mode just goes off and the phone gets disconnected. Now, the condition is worse than before. Earlier, I was able to switch the phone on and see the 'Xperia Never Dies' screen from scritch's kernel. But now, nothing is there. Everytime I try to flash generic firmware either thru flashtool or SEUS, the green led goes off and it gets disconnected.
PLEASE SOMEONE HELP ME FIX MY PHONE. I HAVE NO OTHER PHONE TO USE.
I dont really understand what your problem is
---------- Post added at 11:22 PM ---------- Previous post was at 11:18 PM ----------
coolguy420 said:
I charged the battery fully using an external battery charger. When i connect it to flashtool, the green led glows but as soon as i select the file to flash, the led comes off and it starts heating again. I tried using Sony Update Service also to repair it, but as I click on next after connecting it, the same happens, green led goes off and it starts heating up.
Click to expand...
Click to collapse
You should select the FTF file first then you can connect your phone when the flashtool ask you to connect your phone...
your steps are wrong... the same thing goes to me too when i connect the phone before i select my desired firmware file...
please attach your flashtool log
Here are some suggestions my friends note had a similar problem:
1.Try using a new battery maybe the battery fails as it spoilt and can't handle strain(my friend had this problem)
2.Since your phone won't do anything u can try go to a store and say I don't know what happened and ask for help
3.Did you try entering recovery and flashing a Rom or nandroid backup. Your question is not very clear.
Please let us all know what u did to solve the issue.
Sent using xda premium.

Xperia Go doesn't turn on. Is it dead?

I just bought a new Xperia Go. Yesterday I was using it until the battery drained completely. Then I charged for the first time and stupidly I tried to turn it on. The first time I charged it showed the battery icon, but then when I disconnect it, it won't turn on. I plugged it on again but this time it didn't show the battery icon. The red led is turned on, but I can't get it to turn on. I tried vol up and power button at the same time but nothing. The worse thing is I can't remove and reinsert the battery because I don't know how and I don't have the required tools.
Please help! ;(
May the battery is completely drained!! Just plug-in the charger n after sometime it'll show the battery symbol
rolo143 said:
I just bought a new Xperia Go. Yesterday I was using it until the battery drained completely. Then I charged for the first time and stupidly I tried to turn it on. The first time I charged it showed the battery icon, but then when I disconnect it, it won't turn on. I plugged it on again but this time it didn't show the battery icon. The red led is turned on, but I can't get it to turn on. I tried vol up and power button at the same time but nothing. The worse thing is I can't remove and reinsert the battery because I don't know how and I don't have the required tools.
Please help! ;(
Click to expand...
Click to collapse
try to charge it for few hours...
Ur phone is probably in the 1st situation of the following( xda calls this battery cycle i think )
1. Dead phone(no response at all)
2. Phone cannot boot but when trying to boot it shows a red led(which means the phone has a tiny amount of battery left)
3.Phone is charging and can boot
4. Phone is charged properly(100%)
So, in order to get to situation 4 u just need to charge ur phone for a while
Hi was your problem solved? I have the exact same problem right now... My Galaxy S7 was stolen about a month ago so i am using this rusty old thing and will only be getting the S8 by next week...
I have the same problem with my Xperia P.
Mokiwipeout said:
Ur phone is probably in the 1st situation of the following( xda calls this battery cycle i think )
1. Dead phone(no response at all)
2. Phone cannot boot but when trying to boot it shows a red led(which means the phone has a tiny amount of battery left)
3.Phone is charging and can boot
4. Phone is charged properly(100%)
So, in order to get to situation 4 u just need to charge ur phone for a while
Click to expand...
Click to collapse
I have the same problem with my Xperia P. I tried charge it fully a few times but when I turn it on it doesnt on. When I reboot or restart it, still it doesnt turn on or even vibrate (doesnt vibrate even once but the lights when restart or reboot turn to purple, after few seconds SONY LOGO will appear then shuts down. NOTE: THE LIGHTS (red,orange,green&purple) WILL JUST APPEAR WHEN IT CONNECTS TO WALL CHARGER... IT DOESNT RESPOND AT ALL WHEN CHARGER IS NOT CONNECTED
Hope you help me, please. I badly need it. Thanks in advance!

[Q] Issue with Sony Z2 (red light notification blinking 3 times)

Hello,
Can somebody assist me with a problem I have with a friend's Sony Z2. I'm not very familiar with this phone and I have an issue with one.
It had the screen replaced because it was broken and before putting the last screw I turned it on to see if it works. I needed to put on charge because the battery was 1%. It worked perfectlyand then I disconnected it from charge, removed the battery flex cable to mount the phone back and when I finished it, I tried to turn on, but unsuccesfully.
All it does now is, every time I push the power button, the notification light is blinking red 3 times. Nothing more. If I keep Power and volume up is doing nothing, unless I put it on charge (on charge and power+volume up is vibrate 3 times too). I have nothing on screen. Reset button (the one inside SIM slot) makes the phone vibrate 3 times. The pc detects the phone 1-3 seconds and then nothing, I don't see it in my device management. I tried with another battery and same issues.
Any idea how to fix it ?
Thank you.
let it charge for 10 -20 mins
if not check battery flex
i feel its battery low or not connected proper
Lasantha said:
let it charge for 10 -20 mins
if not check battery flex
i feel its battery low or not connected proper
Click to expand...
Click to collapse
Thanks for the answer mate.
It was 2 nights on charge and still nothing. Also the notification light remains red while charging ? It shouldn't turn green when the charge is complete
Did you check flex?
Sent from my D6503 using Tapatalk
Lasantha said:
Did you check flex?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
The flex comes with the battery. Since I tried a new battery, I guess isn't the flex cable.
Sadly that's all I can say
Sent from my D6503 using Tapatalk

Ran out of battery and will not turn on

Two nights ago I forgot to charge my Nexus and when I woke up this morning, it didn't turn on or even flash the 'notification' light. I have been charging it for over 36 hours but it still hasn't turned on. No battery icon comes up and the light never flashes. What can I do?
comady25 said:
Two nights ago I forgot to charge my Nexus and when I woke up this morning, it didn't turn on or even flash the 'notification' light. I have been charging it for over 36 hours but it still hasn't turned on. No battery icon comes up and the light never flashes. What can I do?
Click to expand...
Click to collapse
On my 'old' Nexus 7 (2013) I have had the same experience once. I did manage it to get it on holding the power button for at least 60 seconds (!). Maybe this solution will work on the Nexus 9 ?
No, unfortunately it still didn't turn on
Unplug it and plug it back in a couple times, then try pressing and holding power + volume down to see if it gets into bootloader. If it does, select reboot / boot system and see what happens.
Sent from my Nexus 9 using Tapatalk
Sometimes charging for 24hrs off a usb1 or USB 2 computer port that only supplies 500 maH will bring a battery back to life.
comady25 said:
Two nights ago I forgot to charge my Nexus and when I woke up this morning, it didn't turn on or even flash the 'notification' light. I have been charging it for over 36 hours but it still hasn't turned on. No battery icon comes up and the light never flashes. What can I do?
Click to expand...
Click to collapse
how did you manage to turn it on???
I am facing the same problem!
avinashdelhi900 said:
how did you manage to turn it on???
I am facing the same problem!
Click to expand...
Click to collapse
For those still searching for a fix:
Hold both the volume buttons and the power button at the same time for 2 minutes.
leave the tab, and then after a minute, plug it on charge. it will start charging
Try another charger cable, it worked for me ?

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

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