Hi,
A process is eating 30-50% of the CPU randomly when the phone is connected to internet, draining the battery (lasting 4-6 hours). It happens once / twice a day, I have to reboot the phone to go back to normal – until the process goes crazy again.
Using Android system info, I identified the package as com.htc.smartdim (cf screenshot
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This problem does not appear when the phone is not connected to internet.
I tried a hard reset – same issue. I tried gservicefx, did nothing.
Do you know how to troubleshoot or solve this issue?
Thanks you for your help
Sam
Related
Hi guys, Im having this issue that I started to notice a few days ago. Every time I turn on my phone or airplane mode, it displays this toast message with the text in the topic title. I've also noticed data seems to be turning on and off a lot slower than usual. It also seems to be dropping occasionally where as it wouldn't before. Has anybody experienced this before and know of a solution? Attached is a picture of the toast message. Thanks!
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Sent from my Galaxy SĪĪĪ
I've never seen this. Maybe try to wipe cache.
i bought this phone 2nd hand in online. i notice that when i charge it, it jumps from 90% to 100%(sometimes 95% to 100%). Also i charged it for the one night(100%). the next day i unplug it and took a bath(10 minutes). when i came back. the battery is 95%. and the screen on time is on the photo(12pm to 6pm). Another problem is why cant i install apps such as antutu, cpuz and other benchmark apps? it always says "a package is deleted due to somc policy" btw my phone is lollipop 5.1.1. i've already flash the same stock rom. but still same problem. please help me
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I have a htc one max and i need help with it.
I downloaded some antivirus apps and when i wanted to deleted all of it cause it is lagging my device too much. My phone hang and i was unable to do anything for a few hours till my battery was flat. I charged it full and tried to hard reset my device. The problem now is my device is now in arabic and there is no setting options. I can't do any thing with it.
Please advice me.
You can di factory reset from bootloader menu :
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I already tried. Still the same. When i connect to wifi tons of app keep downloading itself...
Hello,
I have Lenovo A6000 with Android Lollipop and the CPU is currently overheating like hell, which also drains battery really fast. I attached the screenshot taken by another phone, bcs I just can't send or download it from Lenovo, well...because it's generally misbehaving and lagging. In the screenshot is a battery level plot and a list with processes with dex2oat process, which I think, is the cause of the problem. It' s been like this for over a day now I must've charged the battery ~10 times since then. Is there anything that can be done, or do I just factory reset it and carry on with my day? thank you
screenshot
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Hi
I have a KG K10 Power (LG XPower2) here and a few days ago started to have an unusual CPU usage, uninstalled, disabled and stopped apps and it didn't solve it. I restored it to the original factory settings by rewriting the ROM, and it keeps happening. This use lasts for hours, stops for a short time and comes back again.
Android 7.0 does not allow you to see which process is doing this
Does anyone know how to inspect CPU usage per process in Android 7.0?
Grateful for any help
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