Moto e Speaker Malfunction - Moto E Q&A, Help & Troubleshooting

I am facing this problem for past 1 month..
All of a sudden speaker stops working..I am not able hear any songs, ringtones and even I am not able to hear other person over the call (also person on call can't hear me), proximity sensor also doesn't work..
But if I put to loudspeaker during a call it starts working..!!
I tried clearing cache, that did the trick 2 times.. But now the problem has again come up and I am out of tricks...
I have not unlocked the boot loader..
So now I have 2 possible solutions AFAIK..
1. Give the phone to customer care
2. Flash a custom ROM
I am open to both, which one should I opt for? I am more inclined towards flashing, what should I do please help..

Small_town_boy said:
I am facing this problem for past 1 month..
All of a sudden speaker stops working..I am not able hear any songs, ringtones and even I am not able to hear other person over the call (also person on call can't hear me), proximity sensor also doesn't work..
But if I put to loudspeaker during a call it starts working..!!
I tried clearing cache, that did the trick 2 times.. But now the problem has again come up and I am out of tricks...
I have not unlocked the boot loader..
So now I have 2 possible solutions AFAIK..
1. Give the phone to customer care
2. Flash a custom ROM
I am open to both, which one should I opt for? I am more inclined towards flashing, what should I do please help..
Click to expand...
Click to collapse
Try a factory reset
Hit Thanks if that was helpful

Tried factory resetting...didn't help !!

Small_town_boy said:
Tried factory resetting...didn't help !!
Click to expand...
Click to collapse
contact the service centre
Hit Thanks if that was helpful

facing the same problem... so more moto e users face this problem.... I already rooted and unlock the bootloader. I cannot take to service centre, can I try custom ROM? If so, which one will be best for call sound etc.? and is this hardware related or software?

Rene_ajax said:
facing the same problem... so more moto e users face this problem.... I already rooted and unlock the bootloader. I cannot take to service centre, can I try custom ROM? If so, which one will be best for call sound etc.? and is this hardware related or software?
Click to expand...
Click to collapse
Try cm11, it's a perfectly stable ROM, you may also try cm 12.0
If it's a hardware problem then naturally flashing a custom ROM won't solve it
Hit Thanks if that was helpful

Rene_ajax said:
facing the same problem... so more moto e users face this problem.... I already rooted and unlock the bootloader. I cannot take to service centre, can I try custom ROM? If so, which one will be best for call sound etc.? and is this hardware related or software?
Click to expand...
Click to collapse
Sorry to hear that you have the same problem.. Can u flash a custom ROM and clarify me whether changing os solves the issue?
As u have already unlocked the boot loader u can try..I believe it's software related.. Hope u don't mind..

Small_town_boy said:
Sorry to hear that you have the same problem.. Can u flash a custom ROM and clarify me whether changing os solves the issue?
As u have already unlocked the boot loader u can try..I believe it's software related.. Hope u don't mind..
Click to expand...
Click to collapse
He has NOT unlocked the boot loader
that's what he said
Hit Thanks if that was helpful

Go to customers service if you have warranty

flashed stable release CM11 now everything seems alright...tried to flash CM12 initially but was stuck at bootloop hence opted for CM11...hope i don't face the same problem again...thanks for pitching in guys

This is a known issue. There is actually a loose connection at the speakers inside moto e.
If u take it to a service center, they will fix it in just 10 mins.
Before that, try removing the back cover and pressing near the speaker area. It worked for me.

Related

help... phone on loudspeaker

hi..
need help.. my phone HTC P 3400 has gone to permanent loudspeaker/handsfree mode.. reset (hard/soft) didn't helped....
173217 said:
hi..
need help.. my phone HTC P 3400 has gone to permanent loudspeaker/handsfree mode.. reset (hard/soft) didn't helped....
Click to expand...
Click to collapse
VISIT service centre,surely this is because of some hardware problem,they will help you out of this problem ,as you are saying u already done both resets.
173217 said:
hi..
need help.. my phone HTC P 3400 has gone to permanent loudspeaker/handsfree mode.. reset (hard/soft) didn't helped....
Click to expand...
Click to collapse
if this problem had started after a ROM upgrade you may try to fash any other ROM...
This is a hardware problem, get you Gene checked.
Best of Luck
i have htc 3400 which when i call the speaker starts..
i had hard reset the phone.. but even after that no improvment..
when the call is going on if i manually make the speaker on or off.. it doesnt make any differnce.... i can talk only speaker... can any one tell where is the error ?
@chelani_harish
hi
it looks like a hardware problem chek with the service
if this happened after flashing a new ROM try flashing some other rom for ur phone if this dose not solve ur problem u need to take it to service
good luck
chelani_harish said:
i have htc 3400 which when i call the speaker starts..
i had hard reset the phone.. but even after that no improvment..
when the call is going on if i manually make the speaker on or off.. it doesnt make any differnce.... i can talk only speaker... can any one tell where is the error ?
Click to expand...
Click to collapse
it is most probably a soft problem as it happened to me when i flashed wm 6.1 pro user's 2.5 rom , to get rid off it u need to get flashed with some other rom..

Neo V touch screen problem

hey guys
my neo v makes me problems since a few days. when i try to open the screen lock the touch screen don't work for 2-3 seconds. after 2-3 seconds it works perfect. i thought it was a software problem and make a factory reset but it's don't fix. everytime i lock the screen it don't work. can anyone help me, please.
thanks
help
melih_1991 said:
hey guys
my neo v makes me problems since a few days. when i try to open the screen lock the touch screen don't work for 2-3 seconds. after 2-3 seconds it works perfect. i thought it was a software problem and make a factory reset but it's don't fix. everytime i lock the screen it don't work. can anyone help me, please.
thanks
Click to expand...
Click to collapse
what rom is on your device?
have u unlocked bootloader ?
give us more information mate
hossein7292 said:
what rom is on your device?
have u unlocked bootloader ?
give us more information mate
Click to expand...
Click to collapse
i use krabappel2548's rom, suave v6 and have unlocked bootloader. but i try different rom's, kernel's and lock the bootloader but its the same problem. here is a screenshot about a screentouch test
e1208.hizliresim.com/10/z/cgy4r.png
melih_1991 said:
i use krabappel2548's rom, suave v6 and have unlocked bootloader. but i try different rom's, kernel's and lock the bootloader but its the same problem. here is a screenshot about a screentouch test
e1208.hizliresim.com/10/z/cgy4r.png
Click to expand...
Click to collapse
since when u have this problem ? since using this rom ?
flash a official rom and see what happens
try build .62
then tell me if it worked
hossein7292 said:
since when u have this problem ? since using this rom ?
flash a official rom and see what happens
try build .62
then tell me if it worked
Click to expand...
Click to collapse
i have the problem since 2 weeks. i used the rom since 1 month
i flashed official rom and its the same problem
.62 its the same
dont work
Im gonna go with hardware issue
Give ur phone to sony services to repair it 4u
Sent from my MT15i using xda premium
melih_1991 said:
i have the problem since 2 weeks. i used the rom since 1 month
i flashed official rom and its the same problem
.62 its the same
dont work
Click to expand...
Click to collapse
hey bro ! i have the same problem since a week now ! and m on Kernel .431, so as u already know its a hardware issue, then live with it !
I know the Pattern and Slide is less responsive, hence use face unlock, i have used it and its perfect even at low & dim lighting's, & it detects fast as well ! password lock is also working but its a pain in da ass !
Respond pls
stab2 said:
hey bro ! i have the same problem since a week now ! and m on Kernel .431, so as u already know its a hardware issue, then live with it !
I know the Pattern and Slide is less responsive, hence use face unlock, i have used it and its perfect even at low & dim lighting's, & it detects fast as well ! password lock is also working but its a pain in da ass !
Click to expand...
Click to collapse
hey i am having same problem since tomorrow
i have my device rooted on ics and locked bootloader
should i try to flash my phone again...?
fyi its under Warranty
what shd i do.....
anshulbns said:
hey i am having same problem since tomorrow
i have my device rooted on ics and locked bootloader
should i try to flash my phone again...?
fyi its under Warranty
what shd i do.....
Click to expand...
Click to collapse
I think its better u claim the warranty right away, as this is a hardware issue and it wont be fixed by flashing the device !
unfortunately in my region sony mobile distributors are not available ! get ur device replaced soon

Xperia Mini Pro (Sk17i) no sound while calling

Good evening everyone. My sister got a Xperia Mini pro and has the following problem. When someone calls her she cant hear anything . She said that she can only hear sth. while the headphones are plugged in. Could it be that the soundboxes are defect ?
braxas said:
Good evening everyone. My sister got a Xperia Mini pro and has the following problem. When someone calls her she cant hear anything . She said that she can only hear sth. while the headphones are plugged in. Could it be that the soundboxes are defect ?
Click to expand...
Click to collapse
Stock rom and kernel and bootloader locked? Try repairing with sony pc companion. Or send it so service...
Its stock 4.0.4 rom and rooted kernel and unlocked boootloader. When i used Sony Update service for updating it says that i made modifiications and thats why i cant update.
I followed this tutorial exactly http://forum.xda-developers.com/showthread.php?t=1568792
you can't use pcseus to update with unlocked bootloader, either relock it first or reflash stock rom
braxas said:
Its stock 4.0.4 rom and rooted kernel and unlocked boootloader. When i used Sony Update service for updating it says that i made modifiications and thats why i cant update.
I followed this tutorial exactly http://forum.xda-developers.com/showthread.php?t=1568792
Click to expand...
Click to collapse
Flash gingerbead rom using flashtool and see what's happening and make sure call volume is up! Just try it
mihahn you mean with GB it will work again ?
maybe
Maybe you are pressing the PAUSE button with your cheek... happen to me all the time ._.
Hmmmm...no need to flash GB roms back into your phone or re-lock your bootloader and use SEUS to fix it....
Go to dailer and press *#*#7378423#*#*......
this will take you to XMP services menu....from here go to service tests....inside there you can test almost every hardware inside your phone including your sister problem which is earphone.....
remember if the test show that your earphone works well then the problem is not cause by the phone/ROMS....it is cause by problem from your services provider/carrier (her or the one who called her)......
braxas said:
mihahn you mean with GB it will work again ?
Click to expand...
Click to collapse
If the thing with the service tests doesn't work maybe try to flash it and see what happens. Just do a nandroid backup if it doesn't change anything, but I would give it a shot...

[Q] (HELP) Xperia U touch problem

Yesterday I flashed 1.100 FW on my XP U. After flashing FW I faced touch lag while typing. While typing fast some of the letters did not got typed. I have to press them twice or thrice.
So now I flashed XP U back to 1.10 but the problem still persist.
Pls somebody provide me solution as my phone is out of warranty.
devsin123 said:
Yesterday I flashed 1.100 FW on my XP U. After flashing FW I faced touch lag while typing. While typing fast some of the letters did not got typed. I have to press them twice or thrice.
So now I flashed XP U back to 1.10 but the problem still persist.
Pls somebody provide me solution as my phone is out of warranty.
Click to expand...
Click to collapse
Try to downgrade the version with .89 and check if problem persists. Also did you try cleaning all data and take a factory reset?
DaRk-L0rD said:
Try to downgrade the version with .89 and check if problem persists. Also did you try cleaning all data and take a factory reset?
Click to expand...
Click to collapse
Yes. I am done with factory reset and clearing all data.
Can this happen due to moisture?? cause m in Mumbai, India..its rainy season over here..
devsin123 said:
Yes. I am done with factory reset and clearing all data.
Can this happen due to moisture?? cause m in Mumbai, India..its rainy season over here..
Click to expand...
Click to collapse
Phone's screen is wet due to humidity? If it's so could create some problems but nothing serious. Just clean the display with a cloth.
Your phone is out of warranty due to unblocked bootloader mate?
DaRk-L0rD said:
Phone's screen is wet due to humidity? If it's so could create some problems but nothing serious. Just clean the display with a cloth.
Your phone is out of warranty due to unblocked bootloader mate?
Click to expand...
Click to collapse
na..its more than 1 year old.
I performed screen test from service menu...all looking fine..no breaks while drawing lines..so it means no hardware problem, m I right?
devsin123 said:
na..its more than 1 year old.
I performed screen test from service menu...all looking fine..no breaks while drawing lines..so it means no hardware problem, m I right?
Click to expand...
Click to collapse
Could be hardware related but not sure mate. Do you face any other problems with touchscreen or you face problems with keyboard?
Did you try to install another keyboard from playstore maybe?
DaRk-L0rD said:
Could be hardware related but not sure mate. Do you face any other problems with touchscreen or you face problems with keyboard?
Did you try to install another keyboard from playstore maybe?
Click to expand...
Click to collapse
yup..tried go keyboard but result is same
devsin123 said:
yup..tried go keyboard but result is same
Click to expand...
Click to collapse
Hmm.. Since you have no warranty unblock your bootloader and install jb from pipi14. It's the only solution that I can suggest you mate. Note that on jb front camera won't work.
alternative??
DaRk-L0rD said:
Hmm.. Since you have no warranty unblock your bootloader and install jb from pipi14. It's the only solution that I can suggest you mate. Note that on jb front camera won't work.
Click to expand...
Click to collapse
Dude this is my frst tym here.... the same problem wid my phone but it happened all of a sudden.... i ws not flashing or anything.... is der any solution??:crying:
gbensd65 said:
Dude this is my frst tym here.... the same problem wid my phone but it happened all of a sudden.... i ws not flashing or anything.... is der any solution??:crying:
Click to expand...
Click to collapse
devsin123 didn't report anymore if problem persists after installing jb so i can't tell you any other solutions.
All the probably solutions that though, i posted them above. Sorry.
Hope someone else can help you
Maybe too many apps running in background consuming all the resources. That's y u r facing lag.
Xperia u root problem plz help
Hi I'm facing problem in rooting my device, actually I rooted my device runing on ics I worked perfectly, everything was great my cellphione was smooth as never before then I installed cwm recovery n tried to install jellybean Rom but then it lead my device to brick I then flashed my device with original ics Rom and it worked but then I again tried to root and it says your device is already rooted but when I check through an application it says your device doesnt have root access plz rply how to I root my device plz help I have already unlocked bootloader.. Plz help..!! I can't install any apps wich requires root access

couldn't able to hear voice over calls

I restored MIUI back from official CM13. After the restore if I make/receive calls I am not able to hear the voice but I don't have such problem before. I wiped cache and dalvik but still no improvement. Any workaround?
I same
tranTrungTruc said:
I same
Click to expand...
Click to collapse
What?
Yeah i also faced the same. So i reverted back to CM
techieshanth said:
Yeah i also faced the same. So i reverted back to CM
Click to expand...
Click to collapse
Yea. I bound to stick with CM. And I wonder no one gave any suggestion/solution. This is too bad
That's the problem with rn3 , there is so many complications in flashing different ROM's and getting worrying about bootloader getting relocked.
Why it is not easy like other devices in bootloader once unlocked , one can flash any rom and bootloader remains unlocked. ?
Please check this thread for my doubts- http://forum.xda-developers.com/redmi-note-3/help/complication-flashing-official-miui-t3443294/post68267543#post68267543
akhil17kr said:
That's the problem with rn3 , there is so many complications in flashing different ROM's and getting worrying about bootloader getting relocked.
Why it is not easy like other devices in bootloader once unlocked , one can flash any rom and bootloader remains unlocked. ?
Please check this thread for my doubts- http://forum.xda-developers.com/red...icial-miui-t3443294/post68267543#post68267543
Click to expand...
Click to collapse
OK. Let me see is it resolve the issue.

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