Ive been using my HTC One Max in the states for 6 months and it works great. I brought it to Australia and am using it successfully on the OPTUS network with few issues. No 4G, but the H, or 3.5G network here is really strong. The only thing i need to change on it is the hotspot will not turn on with the OPTUS (local Cell provider) sim card in it. Actually, it wont turn on with the Verizon sim car in it either if its associated to an Optus tower. The Error that comes up when I turn it on is - 'An Error has occurred. Please Try again later.' Does anyone know a work around for this? Is it locked out unless it sees a verizon tower? THanks in advance))) Matt
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I recently decided I loved my Aria so much I was going to purchase the unlock code so I could use it on a prepaid service (I no longer use at&t).
I am ROOTed, and am running the Liberty Sense 2.2.2 ROM.
After I inserted my T-mobile pre-paid SIM and got the message "enter SIM unlock code" I did as instructed. It said it was accepted and My phone booted without that annoying please insert sim message. Yay right? Nope it can't connect to the mobile network. After doing a little googling and hunting around I found that the phone has to be compatible with the GSM frequency that the company your planning on using has.
Well this is what my device supports:
HSPA/WCDMA:
900/2100MHz
Up to 2 Mbps upload and 7.2 Mbps download speeds
GSM:
850/900/1800/1900MHz
(Band frequency, HSPA availability, and data speed are operator dependent.)
Which is apparently compatible with T-mobile. Well whenever I try and connect it says it fails and gives me and error message:
"SIM card not provisioned MM2"
After doing some google searches on that I found that it may mean you need to replace your sim etc. I've tried 2 different T-mobile SIMS and they both failed. Yet they both work in the T-mobile phones.
If anyone knows a work around to get me past this crap I would GREATLY appreciate it. It's been turned into an all day project and I'm nearing a tired and disappointing end.
Also info that may help:
-Neither of the SIMS currently have minutes on them but are both still activated under the owners names and display signals on the T-mobile devices.
- My HTC aria IS unlocked and IS rooted/loaded with a custom rom
-I can locate the 2 networks available in my region when I click on search for networks in my "wireless/network settings"
If you need anymore info to help answer the question please let me know and I will provide it as soon as I am able.
The phone is fine. It may be because you don't have minutes on the plan, or because the SIM card is too old or something. I'd suggest going into a T-Mobile store and getting it squared away.
Yes after several hours of hunting I was able to find someone who had the same problem. Apparently whether the SIM gets signal or not from the device it came from it will give you an error on the device you put it in until the SIM has actual minutes on it. The guy had said on his post he tried around 3 different cards and all had the same effect.
Sorry for the double post just wanted to update.
The reason I wasn't able to get signal on the phone was because the T-mobile sim card I was using was an un-paid Flex Pay SIM card with T-mobile. The actual prepaid SIM (which im using now) gets a signal even when there aren't minutes on the device so you can add funds to your account through the mobile phone.
hi everybody,
i have a UK T-Mobile Motorola Atrix that i received as a gift (MB860; 45.31.2.MB860.T-Mobile.en.GB; android 2.3.4). I live in Morocco where there is no T-mobile. I try to set the phone up to get 3G connection but it never works. it keeps trying to synchronize and changing the signal from normal to 3G to H and so on.
i tried my simcard in other phones and it works and I tried other simcards with 3G in my phone but still the same problem. i called my network technical service and they told me to upgrade the OS. i did it since there was an update available in the t-mobile web to the version mentioned earlier yet the problem persists.
when i see other phones with android there is a option to activate the 3g that i don't have in mine, i think because it's a t-mobile version.
can anyone here give me a hand with this?
thanks in advance.
I'm wondering if I'm the first guy on earth experiencing this problem.
I got an AT&T unlocked HTC One (M7) in the US and brought it with me to Brazil. I introduced the SIM card in it and it worked perfectly for phone calls. However, I can't get the internet access through the network. Brazil only works with 3G at the moment.
I called HTC and they told me to dial *#*#4636#*#* and change the settings for the network under "set preferred network". They told me there would be no guarantee this would work, but I should try.
I tried all the options from WCDMA, CDMA, GSM Only and so on and still could not get the mobile data access.
Right now, internet works only with Wi-Fi. So, he said that I could try finding help on XDA Developers.
So, is there anyone who knows what I should do next?
I wonder if rooting would resolve it, but it seems pretty much a device problem.
André
Make sure you have a 4G sim and make sure you are in a 4G area
But also, are youtalking about hspa+ or LTE?
Sent from my HTC One using xda app-developers app
Reply [Q] Using 3G network instead of 4G on HTC One
I'm not in a 4G area. Only 3G.
That's why I need to change the settings. I tried also setting the APN settings and nothing so far...
André
take the same sim card in some local 3g andorid phone in brazil and try again .to make sure your sim card support 3g network , and you say you can not access network by your phone. i doubt if you have a data plan .maybe you should take a phone call to your carrier to check the data plan of your sim card
Thanks for the tips. I solved my problem by calling the provider. It was ANP setting issue. I wasn't getting it right the way it was supposed to.
Thanks again!
timgreen123 said:
take the same sim card in some local 3g andorid phone in brazil and try again .to make sure your sim card support 3g network , and you say you can not access network by your phone. i doubt if you have a data plan .maybe you should take a phone call to your carrier to check the data plan of your sim card
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dr_acalves said:
Thanks for the tips. I solved my problem by calling the provider. It was ANP setting issue. I wasn't getting it right the way it was supposed to.
Thanks again!
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Click to collapse
i have a similar problem, my data plan works, but it shows that im on 4G but in fact we only have 3G in our country.
how can i stay on 3G only instead of 4G?
mzatari said:
i have a similar problem, my data plan works, but it shows that im on 4G but in fact we only have 3G in our country.
how can i stay on 3G only instead of 4G?
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Click to collapse
4G is hspa+ ... it is a faster form of 3g but still it's 3g
4G and 4GLTE are not the same thing
Hi all ,
Could someone please help me with 3G connection on Verizon One Max on different network.
Long story short, I bought One Max on Verizon unlocked. I bought it back to Vietnam, using it on 2 different networks ( Vinaphone and Viettel). On Viettel network, 3G or HSPA works just fine. However, no matter what I tried with 3G Vinaphone SIM. ( setting correct APN, call the network provider etc ), data connection always says DISCONNECTED ( data button activated) but in Phone Info app, it recognize the bands (which is HSPA ). With the same Vinaphone SIM card, i popped it to another phone, 3G works just fine. My MAX is S-off with rumrunner, bottloader unlocked.
In day 1, Vinaphone 3G Sim works as well on the MAX. Just 1 time while I was in a flight, I switched the phone to airplane mode and after landing switching back to phone mode and 3G dissapeared forever. I've tired everything ( updating PRL, reflash stock, reflash other custom ROMs) still no luck.
I suspect the phone NV or carrier ( original CDMA setting from Verizon ) partitions were messed up for some reason.
The weird thing is, with the same SIM on ONE MAX 3G or data connection doesnt work at all but on another phone ( iphone, Samsung etc) it works without problem.
Please help me. I'm desperated
leoaudio13 said:
Hi all ,
Could someone please help me with 3G connection on Verizon One Max on different network.
Long story short, I bought One Max on Verizon unlocked. I bought it back to Vietnam, using it on 2 different networks ( Vinaphone and Viettel). On Viettel network, 3G or HSPA works just fine. However, no matter what I tried with 3G Vinaphone SIM. ( setting correct APN, call the network provider etc ), data connection always says DISCONNECTED ( data button activated) but in Phone Info app, it recognize the bands (which is HSPA ). With the same Vinaphone SIM card, i popped it to another phone, 3G works just fine. My MAX is S-off with rumrunner, bottloader unlocked.
In day 1, Vinaphone 3G Sim works as well on the MAX. Just 1 time while I was in a flight, I switched the phone to airplane mode and after landing switching back to phone mode and 3G dissapeared forever. I've tired everything ( updating PRL, reflash stock, reflash other custom ROMs) still no luck.
I suspect the phone NV or carrier ( original CDMA setting from Verizon ) partitions were messed up for some reason.
The weird thing is, with the same SIM on ONE MAX 3G or data connection doesnt work at all but on another phone ( iphone, Samsung etc) it works without problem.
Please help me. I'm desperated
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Have you changed you apn settings
Sent from my HTC6600LVW using XDA Premium 4 mobile app
thayl0 said:
Have you changed you apn settings
Sent from my HTC6600LVW using XDA Premium 4 mobile app
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Yes, It didn't work. As I said above, I did all available methods but it just didn't work. I'm into android world for long long time. Currently I'm suspecting its the phone NV or Carrier Partition is messed up
Hello friends .
I'm sorry I am writing because I english translation program .
I live in Turkey. S6edgeplus - 928v phone models came from abroad. but the phone does not open 4G - LTE in turkey. *#*#4636#*#* it says LTE ONLY do I do when the connection was severed, and the line was disconnected . I could not find a solution in turkey please help me . Thank you very much in advance
Go into setting then mobile network and set network mode to umts GSM lte. If you're trying to get 4g while on a call, I can't figure that out. It doesn't work for me neither when I use an att sim card in a Verizon phone. I can't get Internet while on a phone call.
warriorpluto said:
Go into setting then mobile network and set network mode to umts GSM lte. If you're trying to get 4g while on a call, I can't figure that out. It doesn't work for me neither when I use an att sim card in a Verizon phone. I can't get Internet while on a phone call.
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Thank you for your interest . but according to my research yesterday 3-7-20 LTE bands in Europe . I do not have my phone with this band . I do wonder how do I install or installing the ? I use my phone that is not loaded
Same problem on tmobile on 5.0 I wonder if its a marshmallow problem too. IT only worked when i first switched from verizon to tmobile and had advanced calling enabled through verizon. Somehow it tricked tmobile or the phone into working with data and call? Since i did a factory reset though now with tmobile sim no luck Im waiting to update soon myself almost done downloading the update