[Q] Volume down button broken - boots into HBOOT - Nexus 9 Q&A, Help & Troubleshooting

The volume down button isn't doing anything on my son's Nexus 9. This wouldn't be a big problem in itself, but when rebooting he is put into the HBOOT recovery. I can move through those menu options (fastboot/factory reset/etc) with the volume up button, but can't select any of the options. Maybe the power button has broken too, I don't know.
I see that the volume buttons on Nexus 9 are causing problems for people, but can't find anyone with this kind of trouble.
Does anyone have any advice on what to do next? Is there a way for him to reboot properly, without going into recovery? How can we get it to boot from recovery without those buttons doing anything? Should we just send it back?
Thanks for any help.
-tim

It sounds like the vol down button isn't broken, but stuck in the held down position. When you boot android devices with the vol button held down, it tells the device to go into recovery/fastboot, which is exactly what you are seeing. There is no way around that. You have to open up your N9 and unstick the button (or, as you mentioned, return it for repair/replacement)
Sent from my Nexus 9

That's what I was thinking. Thanks for the confirmation.

Related

[Q] Is there another method to boot into downloading mode?

I am trying to root my GT7510 (wifi only) and can't get into downloading mode to use odin. I tried posting in that forum, but i do not have enough posts. I have tried the volume down + power button method, but all it does is reboot the tab over and over. If it makes any difference i am on build HMJ37.UEKME P7510UEKME. Should i do a factory restore and try before applying any updates? Any help would be greatly appreciated.
Are you releasing the power button or just continuously holding it down? If it's the latter, that's your problem. Hold volume down, and hold the power button down. As soon as the first Samsung screen pops up, release the power button immediately while still holding the volume down button. You should get into bootloader mode.
MMcCraryNJ said:
Are you releasing the power button or just continuously holding it down? If it's the latter, that's your problem. Hold volume down, and hold the power button down. As soon as the first Samsung screen pops up, release the power button immediately while still holding the volume down button. You should get into bootloader mode.
Click to expand...
Click to collapse
Wow, i feel pretty dumb now lol. That was it. I thought it was like getting into the CWM on my epic. Thank you!
No problem! I was new once too, I actually made the same mistake with my Vibrant, trying to get it into download mode.
I like how easy it is to get into download mode on the galaxy tab compared to how I had to do it on the Vibrant
Sent from my HTC Sensation Z710e

Touchpad Froze? Heres a solution

I was in TWRP recovery flashing Xron rom b2.9 and the recovery said the zip file cant open. So it just kept doing its thing and would not let me go back to the main menu. I tried hitting home and back buttons, but no luck.
This was not found by me. I am giving credit to this amazing person who somehow found a trick to reboot the device even if your not in an OS.
"The reboot solution that I found to work all the time is to simultaneously hold the power button, volume down button and the big HP button for 30 seconds."
credit to
5th post- http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and/How-to-reset-HP-Touchpad/td-p/852893
I had an issue with my Touchpad where the touchscreen stopped responding in CM7. Volume rocker worked and power button would turn the screen on and off, but I was stuck with no touchscreen and no means to reboot. After a mild panic attack, I plugged it into my computer and luckily had debug mode enabled so I was able to adb reboot it.
But this... this is incredibly useful. Thank you for the post. I'm glad to see that the manufacturers making devices without removable batteries are giving us a trump card to hard reset the devices. My 7" Galaxy Tab has a similar function where holding the power button down for long enough eventually resets the device.
..or you can just hold power + card button for 6 seconds. no volume button needed.

Atrix boot loop

I got an Atrix from a friend who was having problems with it.
I tried turning it on and it stays tuck in a boot loop with the "Dual Core Technology" screen.
I tried a couple of key combinations to see if I could get to fastboot but nothing works. So far I've tried the following combinations:
1. holding the volume up button while powering on
2. holding the volume down button while powering on
3. holding volume up + volume down while putting the battery in and then pressing the power button
4. holding volume up + volume down while putting the battery in and then letting go of volume down and pressing the power button
5. holding power and volume up button while putting the battery in
I also tried this. After holding down the volume up button and pressing the power button, i tried hitting the volume down button once and then hitting volume up, hitting it twice and then volume up, 3 times and volume up, etc. etc. and then plugging in the phone to the computer, just in case the fastboot menu was there but I couldn't see it, but that doesn't seem to work either.
As it stands right now, all I'm getting is the boot loop. The phone had been sitting around for a while so I'm not really sure what the history is so all I have to go off of is what I have in front of me.
I'd appreciate any help in the matter.
Can you tell more history of the phone?
Is it rooted?
Is the bootloader unlocked?
Which ROM is it running if it's running one?
Sent from my SGSIII with the XDA Premium App
Bruce Lee said:
Can you tell more history of the phone?
Is it rooted?
Is the bootloader unlocked?
Which ROM is it running if it's running one?
Sent from my SGSIII with the XDA Premium App
Click to expand...
Click to collapse
I'm pretty sure its not rooted and almost certain its the stock rom but I have no idea about the bootloader. My friend is not very tech-savy so I'm guessing that the bootloader is locked.
I have no way to verify any of this. All I have at this point is the phone that sits looping at the "dual core technology" screen.
If you have any ideas about which way to proceed from here, I'd greatly appreciate it!
What exactly is happening (down to the last detail) when you boot while holding Vol(-)?
ravilov said:
What exactly is happening (down to the last detail) when you boot while holding Vol(-)?
Click to expand...
Click to collapse
When I have the volume down button pressed while booting, the green led stays on for 4-5 seconds, then the phone boots to the dual core screen, it'll stay there for about 5-7 seconds, then go to the M logo with the ripples and then the screen goes black for a second and then it loops back to the dual core screen. Only, this time, there is no delay between the 'dual core technology' screen and the M logo with the ripples.
Try this:
1) Remove battery
2) Replace battery while holding volume down button
3) Navigate to recovery
Should get you out of the loop.
aerohp said:
I got an Atrix from a friend who was having problems with it.
I tried turning it on and it stays tuck in a boot loop with the "Dual Core Technology" screen.
I tried a couple of key combinations to see if I could get to fastboot but nothing works. So far I've tried the following combinations:
1. holding the volume up button while powering on
2. holding the volume down button while powering on
3. holding volume up + volume down while putting the battery in and then pressing the power button
4. holding volume up + volume down while putting the battery in and then letting go of volume down and pressing the power button
5. holding power and volume up button while putting the battery in
I also tried this. After holding down the volume up button and pressing the power button, i tried hitting the volume down button once and then hitting volume up, hitting it twice and then volume up, 3 times and volume up, etc. etc. and then plugging in the phone to the computer, just in case the fastboot menu was there but I couldn't see it, but that doesn't seem to work either.
As it stands right now, all I'm getting is the boot loop. The phone had been sitting around for a while so I'm not really sure what the history is so all I have to go off of is what I have in front of me.
I'd appreciate any help in the matter.
Click to expand...
Click to collapse
Maybe the easiest way to get make it work again would be to flash the original stock rom with RSDLite.
It's very easy, you just need to connect your phone via fastboot ( when powering on hold vol(-) key until it says fastboot), then press vol(+) and the computer will detect it.
Just remember to flash the correcto sbf for your phone, otherwise you will have another bootloop.
joelorona said:
Maybe the easiest way to get make it work again would be to flash the original stock rom with RSDLite.
It's very easy, you just need to connect your phone via fastboot ( when powering on hold vol(-) key until it says fastboot), then press vol(+) and the computer will detect it.
Just remember to flash the correcto sbf for your phone, otherwise you will have another bootloop.
Click to expand...
Click to collapse
Where do I get the stock rom?
How about you do some searching on your own for a change?
This time search for fruitcakes. That's the stock ROM.

How to manually boot into bootloader?

Right now, I'm stuck at the splash screen on the HTC quietly brilliant, and I need to get back into recovery. Adb doesn't detect my device, so I can't use that. I remember, at least with older htc phones, their would be like a power + volume or something like that to get into the bootloader.
Nevermind: Solved my own problem. Hold down power and volume down button. Wait for the screen to go black, let go of power but continue to hold the volume down button.

[Q] Starting RSD protocol support issues

Ive been messing around with this for a few days now with no luck.
My was acting sluggish a few days back so i restarted it. Well low and behold Im getting the "Starting RSD protocol support" message on top of the dual core logo now.
I've searched around, and have have tried all i can think of. I have SBFed the phone multiple times, using the tutorial here, with no luck.
After SBFing the phone it just returns to the same state.
The battery IS fully charged, so we can rule that out. Maybe, just maybe, the volume toggle is stuck but it clicks up and down with no issues.
Anyone have any ideas? Ive been pulling my hair out on this one. Phone is on Verizon prepaid so its grandfathered in at 95/month UNLIMITED data , and they dont seem to willing to let me switch back to my Droid X or anything else for that matter.
Thanks in advance for anyone with ANY ideas or suggestions.
edit as a side note i have been rooted for 6 months no issue/and am on Eclipse. I had not changed any settings in a few months and had not installed any apps in a few week. This was pretty out of the blue.
My first thought (before I read you had this thought also) was that your volume up button might be stuck. Or the trigger inside anyway. If thats the case, you will probably have to find a way to get that button off but I have no idea if thats possible without breaking your phone. Other than that, I dont know what else could cause it. Especially if you SBF and it still does it.
Try this to see if you have a faulty volume button. Turn the phone off and turn it back on while holding the volume DOWN button. I forget what the first option is but it will say something at the top. first of all, if your volume button is stuck in the up position, it might start whatever the first option is. If not, press the volume down button until you get to Android Recovery. Then press up. If you do this, I'm guessing your volume up button is working as it should. Pressing up will start the recovery. When you see the triangle image, press volume up and volume down at the same time. try wiping cache and data and restart and see if that does anything.
jsgraphicart said:
My first thought (before I read you had this thought also) was that your volume up button might be stuck. Or the trigger inside anyway. If thats the case, you will probably have to find a way to get that button off but I have no idea if thats possible without breaking your phone. Other than that, I dont know what else could cause it. Especially if you SBF and it still does it.
Try this to see if you have a faulty volume button. Turn the phone off and turn it back on while holding the volume DOWN button. I forget what the first option is but it will say something at the top. first of all, if your volume button is stuck in the up position, it might start whatever the first option is. If not, press the volume down button until you get to Android Recovery. Then press up. If you do this, I'm guessing your volume up button is working as it should. Pressing up will start the recovery. When you see the triangle image, press volume up and volume down at the same time. try wiping cache and data and restart and see if that does anything.
Click to expand...
Click to collapse
Yeah, I should have included that, it wont go into recovery by pressing the down button while turning on. Guess it might be the actual switch. Anyone have any ideas on that?
edit And suprise if you hold the up button while turning on you get the RSD support msg! (if its working properly) Its gotta be something hardware at this point. i hope not...
Yeah, if you hold Up while powering on, it will start RSD automatically. If you hold down, it gives you other options to scroll through. It could very well be hardware related if that isnt working. Unless someone else has anything else to say about it.

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