[Q] Lollipop OTA Broken - Verizon Samsung Galaxy S 4

I received the NK4 update yesterday with no issues. However, the OC1 update has repeatedly failed. Checking the update after reboot, I get an error 402. Doing some searching, this seems to mean my recovery partition is corrupted. Is there a process to flash over the recovery partition and fix this? I am familiar with using ODIN, but not sure which direction to go.
I've done some searching, but not sure which image is the right one to flash over NK4. Suggestions?
Thanks,
Ty

This may help:
http://forum.xda-developers.com/showpost.php?p=60505494&postcount=7

I called Verizon support... after declining an early upgrade that would only cost me an additional $4 a month to get a new S6, they told me I could also go to Best Buy and visit the Samsung Experience. They have the ability to do a full factory image (not a reset) on Samsung Phones. I went into Best Buy, and the Samsung rep spent some time trying to get the 5.0.1 image to load, but it wouldn't load for him either. He ended up doing reinstall 4.4.2 (before the NK4 update) and then trying the NK4 and 5.0.1 - both of which failed. He said he's seen this before and that I should try to load the NK4 and 5.0.1 via OTA, which might work.
I went home because Wifi is faster than 4G and did the OTA updates - which worked and now I'm up and running.
So that fixed it. Oh - probably worth noting that everything the Samsung rep did with imaging did not require me to reconfigure my phone. All my apps, settings and data was still there. If you are unwilling to try the factory reset option (which didn't fix it for me either...) then I'd suggest trying this route first.

Related

[Q] Failing to update, reset

Hi all, I originally rooted my phone using this post several months ag http://forum.xda-developers.com/showthread.php?t=2380325
I'm still fairly new to the dealings of root, and have found that I only used it to have access to a couple of cool apps that required root and at that rate I don't even use any more. That being said, I finally accepted the most recent update being okay that I would likely loose my root access. The update kept failing, I assumed because of the root. I backed up my personal data, and performed a factory reset from the phone. The phone still has superuser from the reset and still fails to update. Could someone help me return my phone to fully stock configuration? Thanks!
zomsoc said:
Hi all, I originally rooted my phone using this post several months ag http://forum.xda-developers.com/showthread.php?t=2380325
I'm still fairly new to the dealings of root, and have found that I only used it to have access to a couple of cool apps that required root and at that rate I don't even use any more. That being said, I finally accepted the most recent update being okay that I would likely loose my root access. The update kept failing, I assumed because of the root. I backed up my personal data, and performed a factory reset from the phone. The phone still has superuser from the reset and still fails to update. Could someone help me return my phone to fully stock configuration? Thanks!
Click to expand...
Click to collapse
Find out what odin is. Then..
Google "odin emergency tar (your build number here)" or something to that effect.
If you don't know your build number then you have some more research to do. Good luck.
I'd recommend using the Verizon update assistant. Much easier, but takes about half an hour to do:
1) Connect phone to PC using USB cord
2) When prompted for what action to take when this device is connected, select Verizon update assistant. Installation will take a few minutes.
3) Start the update assistant and confirm that you want to update the phone. The update will take a few minutes.
When the update is complete, you should have the most current update (MK2), and no root access. Should you need root again, try Saferoot - it's quick and easy:
http://forum.xda-developers.com/showthread.php?t=2565758
Thanks for pointing me in the right direction guys, I'll do some more research into both and report back soon.
Help! I've researched odin, downloaded and attempted to flash the stock image. Odin failed. My phone as of now is stuck in the downloading screen.
zomsoc said:
Help! I've researched odin, downloaded and attempted to flash the stock image. Odin failed. My phone as of now is stuck in the downloading screen.
Click to expand...
Click to collapse
You need to flash the same stock image as what was previously on your phone.
If you don't know what version you were on previously, flash MJ7 or MK2.

[Q] Error installing a software update

I just received a notice from Verizonwireless that there is a new software update available. So I went ahead and downloaded the update and attempted to install it. After a few seconds a new window opened showing the stupid Android robot laying on its back and the word "error" displayed. Thinking something bogus is going on with my phone I did a factory erase and retried the software update - same results.
Any way to determine what the error is and correct it so I can do the SW update? Out of curiosity I tried using ClockworkMod Rom Manager to install a custom ROM but got the same error indication.
My phone is a Verizon Galaxy S4 with Andriod version 4.3. The baseband version is I545VRUEMK2.
Thanks.
bmwmcrider said:
I just received a notice from Verizonwireless that there is a new software update available. So I went ahead and downloaded the update and attempted to install it. After a few seconds a new window opened showing the stupid Android robot laying on its back and the word "error" displayed. Thinking something bogus is going on with my phone I did a factory erase and retried the software update - same results.
Any way to determine what the error is and correct it so I can do the SW update? Out of curiosity I tried using ClockworkMod Rom Manager to install a custom ROM but got the same error indication.
My phone is a Verizon Galaxy S4 with Andriod version 4.3. The baseband version is I545VRUEMK2.
Thanks.
Click to expand...
Click to collapse
Sounds like your phone has been rooted / modified. This would be why. Samsung + VZW conspire to make it a mess to update officially when you have modded the phone. Just install the update via the PC and Odin. It is more reliable anyway than OTAs. If there is not an official 4.4 Odin version yet, then install the MK2 update that way and then factory reset then take the OTA.
But sounds like you really aren't sure what you are doing because you should NOT be attempting to use ClockWorkMod Rom Manager on a Verizon S4 with that update!! With the whole locked bootloader fiasco, this operation is not permitted as you can only use the SafeStrap recovery system to load custom roms. Really have to read up some more before you get your phone into a situation it might not find it's way out of...
es0tericcha0s said:
Sounds like your phone has been rooted / modified. This would be why. Samsung + VZW conspire to make it a mess to update officially when you have modded the phone. Just install the update via the PC and Odin. It is more reliable anyway than OTAs. If there is not an official 4.4 Odin version yet, then install the MK2 update that way and then factory reset then take the OTA.
But sounds like you really aren't sure what you are doing because you should NOT being attempting to use ClockWorkMod Rom Manager on a Verizon S4 with that update!! With the whole locked bootloader fiasco, this operation is not permitted as you can only use the SafeStrap recovery system to load custom roms. Really have to read up some more before you get your phone into a situation it might not find it's way out of...
Click to expand...
Click to collapse
Hi es0tericcha0s - Thanks for pointing out that Rom Manager shouldn't be used on a VZW Galaxy S4. I knew that but totally forgot about that fact.
bmwmcrider said:
Hi es0tericcha0s - Thanks for pointing out that Rom Manager shouldn't be used on a VZW Galaxy S4. I knew that but totally forgot about that fact.
Click to expand...
Click to collapse
You're welcome. What you need is here:
http://nasirtech.blogspot.com/2014/04/i545vrufnc5-android-442-kitkat-firmware.html
Or a 100 other places, but that one came up first.
I also find it best to factory reset after the update for best results.

[Q&A] [ODIN][TAR] I545VRUFNC5 Factory and No-Wipe Odin tars

Q&A for [ODIN][TAR] I545VRUFNC5 Factory and No-Wipe Odin tars
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.
Before posting, please use the forum search and read through the discussion thread for [ODIN][TAR] I545VRUFNC5 Factory and No-Wipe Odin tars. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.
Thanks for understanding and for helping to keep XDA neat and tidy!
Just wanted to say, I used the No-Wipe tar to restore my phone's partitions via the Odin 3.09 from NG6 to NC5 - confirming.
I just ran through the process from the video on my verizon s4, using the full wipe md5 from the thread with no errors, everything went smooth, when it rebooted it went to vz slash, after that went to the "optimzing x of 22x" applications, when finished
I still had my old background
I could see my old applications in the background
Error box stating Unfortunately, the process com.andoid.systemui has stopped (click ok)
Error box stating Unfortunately, the process andoid.process.media has stopped (click ok)
clicked ok about 5-6 times and reboots to the same exact process
PLEASE HELP as I need my phone for work in the morning!
Thanks in advance
EDIT: I did a regular factory reset and it seems to be working now, not sure why the odin route went crazy on me
I'm happy to say that this full wipe method worked awesome for me, but now I have this Samsung custom padlock screen at boot. Any way to get rid of it?
Sent from my Samsung Galaxy S4 using the XDA mobile app!!!
nc5 full wipe
I downloaded the pit file and the full vzw nc5 tar i get all the way to the end of install and odin 3.09 says fail, what could be causing this? trying to dump ng6 back to nc5 because i have to be able to set selinux to permissive.
I posted the following message in Surge's Odin tars thread on Wednesday but haven't had any replies yet. Realize now it's probably better posted over here anyway, plus I have an additional question to add to my original post.
Hi all!
My Verizon Galaxy S4 SCH-I545 is currently running Stock TW 4.3 Jellybean on MK2 rooted (with saferoot).
I'd like to finally bring it up to Kit Kat. My original plan, once I had a full day available to do this in case anything went wrong, was to simply unfreeze system apps and SDM, take the OTA, and then towelroot. Unfortunately, by the time I got this available day, Verizon's now pushing that pesky NG6 update which sounds like nothing but problems. So I'm looking for my easiest upgrade path to Kit Kat without having to wipe my phone unless absolutely necessary.
Option 1)
Since I never took the NC5 OTA and am still on 4.3 Jellybean MK2, will the OTA update that Verizon is now notifying me about (since I unfroze SDM) include only the NC5 update initially? Perhaps with the troublesome NG6 in a later second update I can easily decline? Or will it go right to NG6 with this 18 minute update that my phone is now notifying me about? Is there any way to tell before I actually install it? Perhaps download only and then look at the update file manually to verify which it is?
If it's indeed only NC5 for this update, then I could OTA to NC5, towelroot, and turn updates back off again, thereby preventing myself from reaching NG6. As I said, this is the route I was planning to take until news of the NG6 update rolled around.
Option 2)
Take Surge's no-wipe file from this thread and apply it through ODIN directly over my MK2 with Android 4.3, apply towelroot, and then freeze SDM again.
If I go this route, are there additional files I need to install after the no-wipe, such as the wifix-fix or SELinux-Permissive mode flashes I've read about? Will the no-wipe file update the bootloader to NC5, or leave it at MK2?
Option 3) <-- this is the new option I added to my considerations
Download the NC5 firmware update from SamMobile and follow the instructions here to update to NC5.
Like I asked above, would this be the equivalent of taking the NC5 OTA upgrade (had I done so before NG6 came out)? Is there any additional radios or anything that I need to install after? The instructions I linked above don't seem to indicate this to be the case.
Basically I'm looking for the smoothest upgrade path to get me to Kit Kat and Samsung's stock TW ROM (from Android 4.3 MK2). Whether I stay with MK2 bootloader or move to NC5 doesn't matter much to me at this point, so long as I can re-root and get back up fairly quickly without needing to reinstall everything. What do y'all suggest?
Thanks in advance for any advice, gotchas, and pointers in the right direction before I head down this road.
do not ota if your on Verizon
If your on Verizon be careful, if you like jelly bean stick with it verizons kit kat is buggy for most users, what ever you do DO NOT TAKE OTA unless you want ng6 if you need selinux permissive do not update to ng6 , I msde the mistake of ota ng6 and it really messed up my phone even changing screens to do odin full wipe if I press any buttons to bring up the custom load screen the update failed I had to just let it boot to a screen that said connect to kies and do an emergency repair how ever once I figured that out the pit and tar from this thread worked fine in 4 easy steps. ...but beware once again verizon and kit kat are buggy and ng6 us even worse. Hope this helps.
Crazy Bob said:
If your on Verizon be careful, if you like jelly bean stick with it verizons kit kat is buggy for most users, what ever you do DO NOT TAKE OTA unless you want ng6 if you need selinux permissive do not update to ng6 , I msde the mistake of ota ng6 and it really messed up my phone even changing screens to do odin full wipe if I press any buttons to bring up the custom load screen the update failed I had to just let it boot to a screen that said connect to kies and do an emergency repair how ever once I figured that out the pit and tar from this thread worked fine in 4 easy steps. ...but beware once again verizon and kit kat are buggy and ng6 us even worse. Hope this helps.
Click to expand...
Click to collapse
Thanks for your reply.
Hubby's running Kit Kat NC5 on his S4 and hasn't had any problems with it. I actually kind of like some of the additional things it adds and am beginning to feel a bit left behind still running Jellybean.
I just don't want to have to wipe my phone to get there as I haven't got the time or patience to go through reconfiguring everything how I like it.
Do you know what's the difference between the options 2 and 3 I posted, i.e. using the tars posted by Surge in this thread vs the tars from SamMobile?
reply
Before I flashed my phone I also looked at your option 3 but after 4 hours of sleep in 48 hrs I went with surges option as his instructions were very simple and clear and were relevant to odin 3.09 and his option worked just as well as my original factory ota both have the same bugs on my phone so my opinion is it is a good file. Im not qualified to be able to give you an answer as to the differences between surges files and sam mobile files but I suspect they are the same. As far as kit kat and verizons bugs I have 4 galaxy s4's all bought on the same day and all the same but 3 are buggy and 1 runs perfect. If you dont need selinux the ng6 is easy to root and does and some new features and benefits BUT dont take the ota yet cause it has some serious issues Samsung says Verizon corrupted it and Verizon says "what problem its a third party app" but a new update should be just a few weeks away , this is all I've gotten out of about a million posts on more sites than I can remember, hope it helps.
CheriePie said:
Thanks for your reply.
Hubby's running Kit Kat NC5 on his S4 and hasn't had any problems with it. I actually kind of like some of the additional things it adds and am beginning to feel a bit left behind still running Jellybean.
I just don't want to have to wipe my phone to get there as I haven't got the time or patience to go through reconfiguring everything how I like it.
Do you know what's the difference between the options 2 and 3 I posted, i.e. using the tars posted by Surge in this thread vs the tars from SamMobile?
Click to expand...
Click to collapse
Sammobile gets the Odin tars the same way I do. They are the same files, although last I checked sammobile doesn't retrieve the full wipe Odin tars (Factory Odin tar) so theres that I guess. Use whichever you feel comfortable with.
Thanks Bob & Surge!
I'm going IN! Kit Kat HERE I COME! LOL
Thanks again for the confirmations and reassurances. On the off-chance that I have issues and have to do a full wipe, I've got an semi-open day tomorrow... nothing I can't put off for a day if I need to spend extra hours getting my phone back where I want it. Just trying to avoid that if possible.
PS going in with Surge's no-wipe tars.
Successful downgrade but errors afterwards
I was able to successfully downgrade from NG6 to NC5 but after reboot and the phone started there were android processes that kept popping up saying they weren't responding.
Error box stating Unfortunately, the process com.andoid.systemui has stopped (click ok)
Error box stating Unfortunately, the process andoid.process.media has stopped (click ok)
I really would hate to do a full wipe because I had to get a new phone do to other issues and basically start over. Is there any other explaination to why these processes keep popping up, I can't function the phone with them in the way?
If I use the nc5 no wipe on mk2 will it update like an ota and keep my apps and setting just need to reroot
Anyone ^^^^
Thanks for the help.
Sleeps 1007
Quoted here
"I was able to successfully downgrade from NG6 to NC5 but after reboot and the phone started there were android processes that kept popping up saying they weren't responding.
Error box stating Unfortunately, the process com.andoid.systemui has stopped (click ok)
Error box stating Unfortunately, the process andoid.process.media has stopped (click ok)
I really would hate to do a full wipe because I had to get a new phone do to other issues and basically start over. Is there any other explaination to why these processes keep popping up, I can't function the phone with them in the way?"""
*****This will fix that issue...*****
"Unfortunately, the process android.process.acore has stopped."
Samsung Galaxy S 4 hard reset.
Force reset Reset the device: Press and hold for more than 7 seconds to reset the device if it has fatal errors or hang-ups, or freezes.
sgs4 hard reset or reset Galaxy S4: PRESS AND HOLD VOLUME UP + Home Button + Power. Keep holding HOME + Volume UP, but after vibrate release power.
samsung galaxy s4 hard reset
Unlock Galaxy S4 using hard reset
Turn the phone off.
Press and hold VOLUME UP and Home (middle) button
Press Power until the phone vibrate
Wait until you see the Android logo then release all the buttons.
Select Wipe data/Factory reset with VOLUME DOWN, press Power (right hand-side)
Select YES -- delete all user data with VOLUME DOWN and then press Power
After format, press Power again to reboot phone. (select reboot system now)
full wipe
I had similar issue's ...I had to do a full wipe but I couldn't do the typical power button volume button to reset my phone every time I did I had failures or other weird stuff happened, I had to do a full wipe with odin then let me phone reboot touching no buttons then a screen came up saying something about loading custom software or something similar then I plugged my phone back into my computer and hit start again in odin and it flashed and worked fine but my phone was to a point that it would no longer boot up.
Worked like a charm!
Exactly what I was looking for - rolled back to the last decent version (1545VFUFNC5) and back to being rooted to boot with towelroot. Hooray my phone doesn't reboot every 5 minutes! Thanks so much!!!
Phone reboots
Why does my phone reboot when plugged into a usb port on my computer? I have tried different computers but same result. The computer starts to recognize my phone then it restarts and continues rebooting until I unplug it. I have it rooted through towelroot if that helps anyone come up with an idea. Thanks in advance.
So I'm trying to fix this damn s4 my friends kid attempted to root it using towelroot and messed it up somehow. As soon as I get it booted I get "unfortunately, the process com.android.systemui has stopped. I've tried factory reset with no luck. I think this is my last option. I thought maybe I could flash a recovery through Odin and flash a stock Rom from there. Or should I just go ahead with the full wipe? The build number is NC5 and android version 4.4.2.

Can't get Lollipop any way..was rooted at one point.

Okay here's my tale of woe..
I rooted my phone last year - but at some point - took an update and lost root.
Though the phone still displays the "custom" boot screen with the padlock.
I tried to take the Lollipop update through the OTA but it fails and I get the "laying on his back" failed Android dude...
The phone DID take the first update.
I have: wiped cache in recovery, wiped data and cache in download manager.
No luck.
I have tried loading the NC5 kernel back on (via Odin 3.09) - but that makes the phone 100% unstable...reboots every 3 minutes..no access to apps - they lock and reboot etc etc.
Loaded the NG6 kernel back on to re-stabilize the phone and tried to Kies the update.
Kies downloads the update then when it tries to apply it the phone boots into "download mode"
I have been advised to:
I had the same custom boot screen--even after unrooting. Tried using Triangle Away to reset the binary count, but the count was already at 0. So ultimately I had to re-flash the NC5 kernel via Odin to get things truly back to being recognized as stock.
Then updates started rolling in for NG6, then NK1. Finally the two-part update for Lollipop.
Click to expand...
Click to collapse
and - of course that doesn't work. NC5 won't let the phone run long enough to take an update..
It has been said:
Try to flash the OC1 with the pit file
Click to expand...
Click to collapse
But I haven't found the stock OC1 file anywhere to even try and begin to get it loaded.
Honestly - I'm not even really concerned about rooting right now. I'd really just like to get the phone back to a stock configuration and kernel and lollipop.
Developer mode is enabled. Obviously both Kies and Odin talk to the phone with no problems.
Any ideas ?
Thanks, Dan
Get your phone to 4.4.2, use the verizon software upgrade assistant program preloaded on your phone to update. I had this exact same problem and that's how I got to 5.0.1
You WILL lose root. And there's no method to root 5.0 right now, and people have been saying that there might never be. You also won't be able to downgrade, or at least there's no method to do so at the moment, so you will be stuck with lollipop for a while, maybe forever.
Yes.
Maybe I need to clarify.
I do not care about root at this point. I just want to get the phone back to a stock state and take the Lollipop update.
I'm curious as to why I will never be able to update beyond Lollipop.
Doesn't matter I guess - the phone will have been replaced by then - but still...why ?
Thanks, Dan
CyrusKhane said:
Get your phone to 4.4.2, use the verizon software upgrade assistant program preloaded on your phone to update. I had this exact same problem and that's how I got to 5.0.1
You WILL lose root. And there's no method to root 5.0 right now, and people have been saying that there might never be. You also won't be able to downgrade, or at least there's no method to do so at the moment, so you will be stuck with lollipop for a while, maybe forever.
Click to expand...
Click to collapse
I've downloaded (3) different 4.4.2 Firmwares.
FNK1
FNC5 (No Wipe)
FNG6 (No Wipe)
Any opinion on which one is best ?
Did you download these manually or OTA? When I re-flashed the NC5 kernel, I received NG6 then NK1 then the 2-part Lollipop updates all OTA back-to-back.
Sent from my SCH-I545 using XDA Free mobile app
I would use the ng6. That's what I was running.
Rip Syntaxx said:
Did you download these manually or OTA? When I re-flashed the NC5 kernel, I received NG6 then NK1 then the 2-part Lollipop updates all OTA back-to-back.
Sent from my SCH-I545 using XDA Free mobile app
Click to expand...
Click to collapse
Manually - from these (XDA) forums.
danielzink said:
Manually - from these (XDA) forums.
Click to expand...
Click to collapse
Hmm... I'm not sure if it makes a difference to download OTA instead of manually. I would think it's worth a shot flashing NC5 (if it will let you downgrade) and using the software update feature to update OTA the rest of the way.
Sent from my SCH-I545 using XDA Free mobile app
Got it finally !
started out by flashing (FNG6 (No Wipe)) in Odin 3.09
That got me to regular boots with no "custom" screen showing the lock symbol.
Then I had to take OTA updates to FNK1 then the OTA preliminary Lollipop update then (OTA) finally Lollipop itself.
No root - but that's OK.
It took about an hour and a couple shutdowns to get things running smoothly but it's all good now.
Thanks everyone for their help.

I want to undo my root/TWRP on I545VRUFNK1 - Verizon Unauthorized Software

I am going crazy trying to resolve my issue. I was tasked with getting CM13 onto a new S4 I545VRUFNK1. The only root that worked was Kingo Root despite several website claiming that towelroot or one click would work, they DID NOT. After installing TWRP and the 3.0.1 recovery, when i go into recover a Verizon message appears saying the software is not authorized so it won't work.
There are several version of this phone which is contributing to the problem. At this point I want to get a stock rom of 4.4.2 and flash it with odin and get it back to the way it was before I tried to do this.
samsmobile won't let me download, samsung-firmware.org only lets me get 3/4 of it and I can't resume it. Everyone wants money for this firmware and even that seems to not work and I probably have to cancel a credit card and dispute the charge
Can someone please either tell me how to bypass the verizon warning so I can get CM13 (i found a thread that talked about editing some system files, but looked very risky) or even better, help me with a download of the firmware, should be 1.5 GB in size so I can reflash with Odin
Please help before I or the phone break
Use samsung kies for the firmware. You will not get cm13 on nk1, stop trying or you will hard brick.
Sent from my SCH-I545 using XDA-Developers mobile app
http://forum.xda-developers.com/showthread.php?t=2735172
you are never going to get CM or ASOP or any rom that requires a custom bootloader/recovery/kernel to run on the S4
its not possible

Categories

Resources