[Q] Galaxy S4 crashed, now not accepting password - Android Q&A, Help & Troubleshooting

I was using my Galaxy S4 when it suddenly froze, then rebooted itself. Now, it is telling me that my password is incorrect, even though I am 1000% sure that I am typing it correctly.
I have typed it over and over, to the point where it now says that if I fail to type in the correct password 5 more times, all of the data on the phone will be reset.
I think the issue might be related to me having updated to Android Lollipop about two days ago. This is the first time the phone has rebooted since I updated to Lollipop. Could something have happened during the update? Or did Lollipop change my password?
I have attached an image of what is shown. (The part I crossed out is my name. Also, I am not actually German, but I bought this phone from a German website.)
My phone is encrypted, which I think is the reason why the password screen is gray instead of my regular wallpaper. I have not changed my password in over a year, and have typed it in dozens of times. I am definitely typing it correctly.
I have already tried resetting the password through the Google Play Android Device Manager, to no avail. My phone is listed, but neither "ringing" nor "locking" the phone do anything, probably because the phone is encrypted and therefore does not connect to the internet before the password is successfully entered. When I try ringing/locking, it says that the "reset was successfully sent", but nothing actually happens to the phone.
Plugging the phone into my PC over USB also does not work. Windows shows that it is installing the drivers, but the phone is not listed in 'Computer', again most likely because the phone is encrypted/locked by password.
Any ideas how I can either get this phone unlocked, or my data recovered?

I am having the exact same problem except my error message says "an incorrect attempt to unlock the device has been made. You have 5 attempts left before your device is reset to its factory settings and all data, including files and downloaded applications, is erased from your device storage."

Related

[Q] Odin to Stock - Can't Log Into Google Accounts

I recently made the mistake of updating my phone with the new OTA with Ryans lagfix still on my phone. The update failed me to the constant Vibrant/Samsung screen and all I could do is Odin my phone back to stock. Now I am back to facory settings, but have a new problem:
When I try to log into my google account via phone/Desktop browser it says my username or password is incorrect. I know I am entering my ID and Password correctly, but I am still unable to log in. On my phone, once I enter the ID and password, it brings me to the CAPTCHA page. I enter the correct letters and it goes to the signing in screen then back to CAPTCHA. This cycle keeps repeating.
When i try to log into Google on my PC it gives me the same User ID or Password incorrect. Again, I know what my information is since I've been using it for 3-4 years and up until yesterday it worked fine. Is it possible that using Odin to bring my phone back to stock borked my google accounts?

[Q] Kies update asking for Confirm Password

I just downloaded Kies and did the update. Now my phone has rebooted, but it is saying "Confirm Password". I have tried my google/samsung account passwords and now have it saying "Sorry try again, If you fail one more time you can lose data in sd card".
The first time i did the update, I came back to the computer with a "Timed Out" error displaying. I just restarted the update again, and kept the phone/computer from going to off/screen saver.
I restarted the phone and used the screen unlock code
forum.xda-developers.com/showthread.php?t=1066943

[Q] Galaxy note 2 encryption problem

I did the device encryption for my rooted Galaxy note 2 N7100. Before encrypting it asked to set a password. I had set it. Later I successfully encrypted the device and started using it without any problem. But this morning I woke up to see my device restarted some time ago in the night and waiting for me to enter the password to decrypt the device. As usually I entered the correct password but, it didn't accept the password. I am sure I am entering the correct password. But still it dint accept. All the chances to enter the correct pwd are over and now whenever I try to enter the password (i am still sure that I am entering correct password) but, it is restarting automatically. I don't mind loosing the data as I have a back up. Somebody please help me. I want to reinstall the OS. I tried connecting to my laptop via usb but nothing is showing up.

Encrypted device not encrypted?

Hi all
When I first got my S6 I encrypted it and all was good. When I restarted it it would always ask for the password but a couple of days ago I noticed it restarted for some unknown reason. When it booted back up it didn't ask for the password. Strange I thought but maybe because it restarted itself that was normal. So I powered it off myself and again it started up but didn't ask for the password again. All my data was still accessible too!
I found this thread on reddit describing the same problem:
https://m.reddit.com/r/GalaxyS6/comments/378e4c/encrypted_s6_does_not_prompt_for_password_upon/
Followed the suggestion and it worked!
So is the encryption not really encrypting? And had anyone else had this issue?
Thanks
Sent from my SM-G925F using Tapatalk
I am facing the exact same issue here.
I had the device encrypted and it was asking me for the password at every reboot.
Suddenly, it stopped asking for the password, even when I power off and an again.
In the security settings it still shows the device as encrypted and it offers me to decrypt the device.
I did not investigate this in detail yet, but I have lost all confidence in Samsung's encryption.
If the device can suddenly boot without prompting for a password, that means the device cannot have been properly encrypted before.

Install Custom Rom with SP Flash tool.

Hi,
So here's my problem. (Sorry, it's a long story)
I purchased a phone from a french company ("Archos") three months ago. The Android phone was working fine until lately when I've been getting random freezes. When I would scroll on an app (Twitter's Feed, Reddit Homepage), the phone would freeze. The only way to solve this problem was by rebooting entirely the phone. Sometimes, the phone would also freeze at random moments (on the Lock Screen, the Homepage, etc...) with the only issue being to restart the phone.
I tried to factory reset the phone but it kept on freezing, even freezing on the first page of the Android Setup Wizard (The one with the "Welcome" label and the "Get Started" button) preventing me from touching the "Get Started" button. After multiple reboots and factory resets the phone was still freezing randomnly.
One thing to know is that the phone was apparently running Cyanogenmod since it's primary launcher was Trebuchet. So, I tried to install a stock copy of Android Nougat (7.0) hoping it would fix the problem. The thing is, there's no TWRP image available for my device (Archos Sense 55S). Instead, I used an tool name "SP Flash Tool" to flash directly a copy of Android onto my phone (I managed to find one online).
But the problem did not get solved. Now, it's worse. Before, even though the phone kept on freezing on the first page of the Android Setup Wizard, 1/12 of the time, it would let me touch the "Get Started" button and proceed with the rest. Now, it won't let me touch the button at all, it seems like the application is not receiving any input at all. I know the screen isn't broken because the "Enter SIM Card password" prompt works perfectly fine and when I want to turn off the phone, I can easily select "Power Off", "Reboot", confirms "OK" on the "The Phone will restart" dialog box, adjust the volume levels, the screens responds! But on the Android Setup Wizard: nothing's happening.
I am desperate. It feels like I have tried everything. I cannot install anything else (through ADB & Fastboot) since I can't unlock the bootloader because I can't allow OEM and/or USB debugging (I can't access the settings without completing the Android Setup Wizard). My question is there a way to install a custom rom with SP Flash tool? If so, is it recommend? Won't that brick the phone? Or is it too late now, and it's over?
Thank you for your time.

Categories

Resources