Related
Ever since I've transferred to AT&T I've had laggy data issues. I finally rooted/flashed to AOKP, and while trying to address the issues of no APNs appearing or saving and no signal status in the status bar, I've come to find both AT&T and T-Mobile as Available Networks under some network setting. Am I chasing ghosts here, or is there something actually up?
EDIT: So I really need help troubleshooting the issue. I'll logcat, dump, or whatever necessary. I've been in many cities/areas and this problem persists: if I haven't used data or the phone hasn't been backgrounding traffic, it'll take anywhere from 5 to 30 seconds before a connection is made when I try to access an internet-related function on my phone (even though 3G/H is displayed in the status bar). Out of shear frustration (this has been happening since I got the phone, under stock ROMs and now under AOKP), I tried messing with *#*#info#*#*. I changed WCDMA-preferred to WCDMA-only -- no improvement. Oddly, I also tried GSM-only. Well, great improvement! Even though I only have E, there is absolutely no latency in waiting for a connection -- so pages and other data end up loading faster on Edge than 3G !
I have absolutely no idea why my phone takes forever to make a connection. Under 3G, I see only but a few upstream network activity blips (even under full bars) for as much as 30 seconds, before there is any downstream activity (and when it comes, it comes). Can anyone help???
P.S.: I'm going to try using a friend's SIM later for comparison.
joebobjoe said:
Ever since I've transferred to AT&T I've had laggy data issues. I finally rooted/flashed to AOKP, and while trying to address the issues of no APNs appearing or saving and no signal status in the status bar, I've come to find both AT&T and T-Mobile as Available Networks under some network setting. Am I chasing ghosts here, or is there something actually up?
Click to expand...
Click to collapse
Because they both share the 1900MHz band I believe.
Red5 said:
Because they both share the 1900MHz band I believe.
Click to expand...
Click to collapse
I'd like to know if it shows up for anyone else?
joebobjoe said:
I'd like to know if it shows up for anyone else?
Click to expand...
Click to collapse
On AOKP it does for me too. Just ignore it.
Red5 said:
On AOKP it does for me too. Just ignore it.
Click to expand...
Click to collapse
An aside: does your phone stay on 3G and switch to H only under moderate network traffic?
joebobjoe said:
An aside: does your phone stay on 3G and switch to H only under moderate network traffic?
Click to expand...
Click to collapse
The phone displays 3G because thats what it is... then when data is being processed, it shows H because its using the "what AT&T calls 4G but its really HSPA" side of the network. For just standby time with no data, its going to show 3G because HSDPA is traffic, not standby.
Red5 said:
The phone displays 3G because thats what it is... then when data is being processed, it shows H because its using the "what AT&T calls 4G but its really HSPA" side of the network. For just standby time with no data, its going to show 3G because HSDPA is traffic, not standby.
Click to expand...
Click to collapse
Well that's strange. I'm used to phones displaying what network-level they are capable of. So why would it not just display H for HSPA+ when HSPA+ service is available, instead of only displaying under traffic.
I'm going to go ahead an edit this thread to help troubleshoot what I think to be the main issue.
After some trials I see that the network indicator switches back and forth between 3G and H a few tines before making the connection and transmitting data. Hmmm...
Basically, "4G" will eat your battery alive so the phone idles at 3G and jumps to H+ only when you use data. If you were on a "stock" ATT rom it would always read H+, but this is technically false since when its idle the phone sits in 3G. CM9 and AOKP accurately display it which is why you see the switch.
Sent from my SGH-I777 using Tapatalk
I have a HTC Amaze for a phone and the Galaxy S2 is my media player. Sometimes, when I don't feel like carrying around two devices, I put my T-Mobile SIM in the galaxy and use it as my phone. I must say, Edge is not as slow as I remember it being. Maybe speed is contingent on network traffic. If thats the case, instead of using crowded "faux G" networks, I may defer to Edge to save battery life and get good dl/ul rates.
My phone does the same thing. I noticed it sometime ago. When idle 3g. Internet I get H+. This is with both Shostock2 and Phone Bricker. I was curious to know too but just blew it off because it really doesnt make any difference to me as long as Im getting decent speeds. Im not even with ATT anymore. Went with Straight Talk. Which uses ATT towers. Cant beat the price!!
They don't have the correct apns, but that symbol problem is because the phone doesn't use hspa+ passively, only actively. It causes some lag when downloading, but it is faster fit large data. But your problem is due to a supposed imei range with bad modems. Rehash stick, fix the triangle, and return it.
Sent from my GT-I777 using xda premium
Good day all!
I've been experiencing some issues since I got my C6806 3 weeks ago. I live in Toronto and my provider is Rogers. The phone itself is unlocked and is just running the stock software which is 4.2.2, build # 14.1.B.2.257
Ever since I got the phone I've had a periodic issue where the phone signal strength will just completely die out to 0 bars, then it'll come back to full bars about 30 seconds later. It happens whether I'm home or out on the road. It happens if I'm using LTE bands or 3G or HSPA. It also happens whether I've got wifi on or off.
Any troubleshooting steps you could suggest?
Thanks in advance!
vivftp said:
Good day all!
I've been experiencing some issues since I got my C6806 3 weeks ago. I live in Toronto and my provider is Rogers. The phone itself is unlocked and is just running the stock software which is 4.2.2, build # 14.1.B.2.257
Ever since I got the phone I've had a periodic issue where the phone signal strength will just completely die out to 0 bars, then it'll come back to full bars about 30 seconds later. It happens whether I'm home or out on the road. It happens if I'm using LTE bands or 3G or HSPA. It also happens whether I've got wifi on or off.
Any troubleshooting steps you could suggest?
Thanks in advance!
Click to expand...
Click to collapse
has it always happened?
Have you got stamina mode on? Turn stamina mode off and see if it stops..
hamdogg said:
has it always happened?
Have you got stamina mode on? Turn stamina mode off and see if it stops..
Click to expand...
Click to collapse
It seems to happen on a frequent basis. At least a couple of times a day when I happen to be paying attention to my phone.
I've never actually used stamina mode, and it's always been off.
How's LTE and HSPA where you are? If the signal is poor it'll switch over to the next thing on ladder. If you have a poor LTE signal it'll jump down to HSPA, and if you have a poor signal on that one it'll jump down to EDGE. It's the same dance if you walk into an area where there is good LTE coverage. It jump up from EDGE or HSPA to LTE, and iin all cases when it switches, you'll notice a couple of seconds where it connects to the new frequency (by having zero signal). That's why I disable LTE when I know I'm going to be in an area with poor LTE signal for a long period of time.
Not saying that this is your problem, but try only using EDGE for a couple of hours and see if it happens again.
Sent from my C6833 using Tapatalk
LordManhattan said:
How's LTE and HSPA where you are? If the signal is poor it'll switch over to the next thing on ladder. If you have a poor LTE signal it'll jump down to HSPA, and if you have a poor signal on that one it'll jump down to EDGE. It's the same dance if you walk into an area where there is good LTE coverage. It jump up from EDGE or HSPA to LTE, and iin all cases when it switches, you'll notice a couple of seconds where it connects to the new frequency (by having zero signal). That's why I disable LTE when I know I'm going to be in an area with poor LTE signal for a long period of time.
Not saying that this is your problem, but try only using EDGE for a couple of hours and see if it happens again.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
LTE and HSPA coverage by Rogers in Toronto is great overall. I don't really use the LTE APN because it seems to suck up battery life immensely. I just keep it in the normal APN that seems to switch randomly between HSPA and 3G. The issue can occur if I'm just sitting still in a spot. I'm using it, and all of a sudden the signal just cuts out for about 30 seconds and comes back. Both before and after the incident I am usually at full bars.
I'm unsure of what EDGE is. The only things I control are the APNs I obtained from Rogers - one is just the standard one that gives me 3G and HSPA, and the other is LTE.
Dunno what else I can really do. I doubt it's my provider so it's gotta be the phone. Any other real troubleshooting steps to try, or should I just get this to Sony?
:good:
vivftp said:
LTE and HSPA coverage by Rogers in Toronto is great overall. I don't really use the LTE APN because it seems to suck up battery life immensely. I just keep it in the normal APN that seems to switch randomly between HSPA and 3G. The issue can occur if I'm just sitting still in a spot. I'm using it, and all of a sudden the signal just cuts out for about 30 seconds and comes back. Both before and after the incident I am usually at full bars.
I'm unsure of what EDGE is. The only things I control are the APNs I obtained from Rogers - one is just the standard one that gives me 3G and HSPA, and the other is LTE.
Dunno what else I can really do. I doubt it's my provider so it's gotta be the phone. Any other real troubleshooting steps to try, or should I just get this to Sony?
Click to expand...
Click to collapse
EDGE is 2G. so turn off LTE and HSPA+ and see if it does it.
I don't have the LTE equipped phone so I'm not sure if these hardware functions will switch on and off randomly.
It sounds like your hardware is switching between 4g and 3g. problem is that both wont work simultaneously, so you would get this drop off. solution is that build prop edit i gave you.
But then you'd have 4g on all the time. so if you don't want that then turn it off manually.
Try these.
Edit your build.prop file.
(do you know how to do this??)
and insert these.
___________
ro.ril.hsxpa=3
ro.ril.gprsclass=12
ro.ril.hep=1
ro.ril.enable.dtm=1
ro.ril.hsdpa.category=20
ro.ril.hsupa.category=7
ro.ril.enable.a53=1
ro.ril.enable.3g.prefix=1
______________
that will stop hardware switching between 2g/3g/4g
as well as make it faster.
Settings->More...->Mobile Networks->Network Mode->GSM Only
You'll still have mobile data, but it will be SLOW. I think the top speed is around 400KB/sec, but you'll only use this to check if your signal is more stable without 3G/4G.
Tip: If you want to save battery and you aren't the type that uses a lot of mobile data, use EDGE (the thing i'm currently writing about). 4G uses a lot of juice.
LordManhattan said:
Settings->More...->Mobile Networks->Network Mode->GSM Only
You'll still have mobile data, but it will be SLOW. I think the top speed is around 400KB/sec, but you'll only use this to check if your signal is more stable without 3G/4G.
Tip: If you want to save battery and you aren't the type that uses a lot of mobile data, use EDGE (the thing i'm currently writing about). 4G uses a lot of juice.
Click to expand...
Click to collapse
Thanks. Just made the change and will keep an eye on it over the next day or two.
Just gotta say holy crap this Edge thing is SO slow. Even just loading icons on Google Plus or Youtube searches takes forever. A mobile speed test is showing about 133 kbps...
Damn... gotta come up with a better solution that doesn't require having slow as shyte data access
I'm trying WCDMA only to see how this might work. At least the speeds are more tolerable there.
vivftp said:
Just gotta say holy crap this Edge thing is SO slow. Even just loading icons on Google Plus or Youtube searches takes forever. A mobile speed test is showing about 133 kbps...
Damn... gotta come up with a better solution that doesn't require having slow as shyte data access
I'm trying WCDMA only to see how this might work. At least the speeds are more tolerable there.
Click to expand...
Click to collapse
Yeah, but keep using it for now. You're only checking if the signal drops while your on it, so I'm not saying that you should keep using it. It's only for a couple of hours. You can do it!
Sent from my C6833 using Tapatalk
LordManhattan said:
Yeah, but keep using it for now. You're only checking if the signal drops while your on it, so I'm not saying that you should keep using it. It's only for a couple of hours. You can do it!
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
*sigh* I'll try
lol
EDIT. Nevermind the part below. I just kept trying more SMS apps until I settled upon GO SMS and it seems to finally be able to load photos. Damned weird the default one wouldn't do it
On another note, can anyone explain why the built in Messaging app has issues both sending and recieving photos? Plus there're a few instances where it says I've got a message, but I've viewed them all. I've even tried downloading a few other messaging apps from the Play store, and they can't seem to view or send photos either. Damned weird if you ask me.
vivftp said:
*sigh* I'll try
lol
EDIT. Nevermind the part below. I just kept trying more SMS apps until I settled upon GO SMS and it seems to finally be able to load photos. Damned weird the default one wouldn't do it
On another note, can anyone explain why the built in Messaging app has issues both sending and recieving photos? Plus there're a few instances where it says I've got a message, but I've viewed them all. I've even tried downloading a few other messaging apps from the Play store, and they can't seem to view or send photos either. Damned weird if you ask me.
Click to expand...
Click to collapse
I'm not using the stock messaging app. I'm using Hangouts as my main SMS app, but I didn't have any issues with it when I used it. The Android 4.3 update is released now, so you can update to it through PC Companion? Note that this will remove root and stuff like if you're rooted. If not, go ahead.
Sent from my C6833 using Tapatalk
LordManhattan said:
I'm not using the stock messaging app. I'm using Hangouts as my main SMS app, but I didn't have any issues with it when I used it. The Android 4.3 update is released now, so you can update to it through PC Companion? Note that this will remove root and stuff like if you're rooted. If not, go ahead.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
Sorry to bump an old thread, but I just want to say that I'm having the exact same issue. I thought it might have occurred after I installed a custom room but I'm now back on stock and still experiencing 4 bars immediately dropping to no service and then going back to 3 or 4 bars before slowly dropping back to zero. I figured it could be LTE, so I experimented with all settings under mobile networks to no avail. I try the same Sim in my note 2 in the same location and I have no issues. I believe this is an issue with the antenna or a general hardware fault. My phone is the c6806, originally on Bell but being used on Telus. I have already contacted Sony but they are giving me the runaround
Anyone know how the warranty is handled in Canada? Anyone else have this problem?
Signal issues
Sorry I'm restarting this thread one more time.. But anyone figure out a fix? I'm having the same problem on a brand new phone... I had the same phone before I lost it. Got it again but these signal dropping issues now . Never had these on my previous cc6806
Hi all! First post in the Alpha section... Got my Alpha the other day. And i love all about it. But there is one thing thats gets me wondering. It's the reception. All my previous phones got good reception at home.. i get 1-2 bars. So my question is. Does anybody experience this issue? I have experienced SMS delays and chipped calls.
Location : Sweden
Provider : Telenor
Look at actual signal strength in dBm. Bars are arbitrary and vary from phone to phone.
phositadc said:
Look at actual signal strength in dBm. Bars are arbitrary and vary from phone to phone.
Click to expand...
Click to collapse
Yeah, i have.. it's lite around -110 .. My Z2 had around -70 to -80 in the same region..
pattsy said:
Yeah, i have.. it's lite around -110 .. My Z2 had around -70 to -80 in the same region..
Click to expand...
Click to collapse
Ah ok. That's a bit concerning... Huge difference.
phositadc said:
Ah ok. That's a bit concerning... Huge difference.
Click to expand...
Click to collapse
It could just be a faulty device... I'll try replacing my sim first. If that's the issue.
If that's not working. I'll have it replaced.
Edit: Had my sim replaced. Still experiencing bad reception. It goes as low as -105dbm... where my z2 had around -70 (same network, same location)... that's bad. Any ideas what I can do to solve this?
Yeah keep me updated - my Alpha also seems to have noticeably weaker reception than my iPhone on 4G (800mhz band).
Hoping its a modem firmware/software power output thing and not a hardware thing.
Same here, looks like the reception is 1-2 bars worse than other phones.
But I have no experience of delayed SMS or failed calls and the speeds on internet is very good.
Location: Sweden
Provider: Telia
seem like Iphone 4s signal problem with metal frame blocking antena-reciver,hmmm
Signal problems
Hi, I'm on my second Alpha and first sim, I have an alternative sim yet to try but have chated on Twitter with another user who found no improvement with a new sim and changed phones completely. I'm with three. My signal goes completely when I'm sitting with other three users whose phones work fine. I think it's a phone fault and am considering sending it back now.
Hi guys,
I noticed something interesting with my Alpha:
As you, I have a poor signal strength. But when calling someone then the signal bar jump to full force instantly!
Could it be a link with BIG little technology?
KiDimel said:
Hi guys,
I noticed something interesting with my Alpha:
As you, I have a poor signal strength. But when calling someone then the signal bar jump to full force instantly!
Could it be a link with BIG little technology?
Click to expand...
Click to collapse
Well, for those who have the same problem, I deactivated the 4G. Then the signal strength is better. I made the test: 2 bars with 4G enabled in network settings, full signal when 3G only.
As a possible future Alpha owner, question.
Are you on a USA Network with the Qualcomm Alpha ?
Or in Europe on Exynos Octacore ?
robertkoa said:
As a possible future Alpha owner, question.
Are you on a USA Network with the Qualcomm Alpha ?
Or in Europe on Exynos Octacore ?
Click to expand...
Click to collapse
I am using a european Exynos one
The alpha is my second LTE able phone. Both showed a completely different signal bar reading when using LTE (and checking in lecture, how Signal strength is meassured for GPRS/EDGE/UMTS/LTE it shows, that LTE uses a completely revised scheme to calculate the signal strength)
I haven't made any speed measurements yet, but my feeling is:
(4G) With LTE, even without any highlighted bar i can use internet, webpages load fast, other lookups work.
(3G,3.5G) With H/H+ , and at least 1 bar highlighted, internet works
(2.5G) Edge and at least 1 to two bars, internet is available... three bars are better for it to be worthwhile
(2G) G only - forget it. I'll need 4 bars to surf the web, and i must wait. Chat works if i'm lucky and got at least 1-2 bars.
Apart from that: the signal bars in 2G and 3G show the strength of the signal - but aren't any measure of the quality of the signal. They show anything that sends on the frequency/timeslot of the 2G/3G signal you're receiving. If you've got heavy interferences, you'll get full bars but it all is static.
(Like - in a disco, you've got loud music, and people speaking very loudly to you - that would be full bars, but not the best place to speak to each other....)
I don't understand exactly what the value used by 4G exactly means, but it sounds like it only represents the LTE cell you do want to receive - so it should be more accurate and cutting out the noise somehow
I think you're right ! This is my feeling too. In 4G calls are always perfect for me even with one bar.
In settings we can also have a more accurate highlight on to the signal strength in Db.
Guys this alpha is full of mysteriousness !
I think samsung did it ON purpose.. ! Save battery??
I have weaker signal too.. on iphone 5 is full and i had on my former Honor 6 full as hell..
But I dont konw IF samsung wants to save power by this .. I think it has no much influence as iphone 5 nor Honor 6 had full signal and battery never got down fast.. when I had Honor 6 100% at night it was 98 % in morning..
Another thing with aplha ,when i leave phone in sleep half hour or longer , th emobile network stops and wont come up...
I have to restart phone or turn airplane on ad off.. then H+ or 4G appears..
I have the issue with mobile data too, it seems to also do it when it has been on WiFi for a while and you change to mobile data.
no service
Hey guys,
I have a very bad reception with my Samsung Galaxy Alpha when i'm in the subway in Paris. To be honnest I have no service, no sms, no calls, and for sure no internet...
I can see people using their smartphones inside the subway without problems.
I had an iPhone 4 during 3 years, and didn't have any problem with it when I was in the subway.
I'm using the same phone carrier "Bouygues Telecom"
So what's wrong with this Galaxy Alpha ?
MaskedMarauder said:
I have the issue with mobile data too, it seems to also do it when it has been on WiFi for a while and you change to mobile data.
Click to expand...
Click to collapse
it disables data carrier APN and it won't turn it auto i went it that settings and had to tap that circle manually to get green .. think it is bug .. need sorting out updating software..
---------- Post added at 09:00 PM ---------- Previous post was at 08:58 PM ----------
safnyght2 said:
Hey guys,
I have a very bad reception with my Samsung Galaxy Alpha when i'm in the subway in Paris. To be honnest I have no service, no sms, no calls, and for sure no internet...
I can see people using their smartphones inside the subway without problems.
I had an iPhone 4 during 3 years, and didn't have any problem with it when I was in the subway.
I'm using the same phone carrier "Bouygues Telecom"
So what's wrong with this Galaxy Alpha ?
Click to expand...
Click to collapse
looks lik eit might be a software problem .. we need to contact samsung bout it or complain on their site.. but guys all of us we must complain not just one person cos they wont sort it out..
Hey people,
I'm also having connection issues:
When I boot the phone it's working is at should: Switching between 4G/3G/EDGE etc. After a while the connection sort of times out. I can only make emergency calls. It works flawlessly for up to a day, or it can only work for like 5 minutes.
Rebooting the device fixes this temporarily. My service provider (Hi in NL) has already sent me a new simcard which doesn't help. They are now saying I should send it over for repair.
Btw: When i leave it in CDMA only, the problem takes much longer to arise (like a couple of days).
I can see that people who have posted in this thread are having the same issues. I'm wondering if this is firmware or hardware related, as I want avoid sending over my phone. If it IS a firmware bug, sending it over for repair obviously isn't going to fix this.
I have sent an e-mail to Samsung BeNeLux. Like Simona Simmy says, we should all write to Samsung
This is a strange one as iam not having any issue with 4G as such but have noticed some strange behaviour!
For the most part i seem to only get 1 bar of signal (although everything works fine / fast enough) If i put my sim card in my iphone however then i consistently have full bars / signal strength! I understand each device measures signal strength differently but iam doubting that Full signal strength on he iphone is the equivalent to 1 bar on Samsung?
Another strange feat is that as soon as i make a call, Like literally within 2 seconds of pressing the call button, the signal jumps to full and stays there until the call has ended and then drops again! The opposite happens when connected to wifi. If iam lucky enough to have more then 2 bars and i connect to wifi, it immediately drops to 1 bar!
Ironically web pages etc are all loading fine and everything seems ok but it def seems strange also! Anyone else having any issues?
When you make a phone call the phone switches from 4g to 3g or even 2g whichever is available because 4g is only used for data afaik and that's why the signal jumps to full bars. That is normal.
If everything else is OK I would leave it alone
lucianus_luciferus said:
When you make a phone call the phone switches from 4g to 3g or even 2g whichever is available because 4g is only used for data afaik and that's why the signal jumps to full bars. That is normal.
If everything else is OK I would leave it alone
Click to expand...
Click to collapse
Ah ok yeah everything is working fine! It just bugs me seen only 1 bar or 2 most but seemingly its because iam using 4g plus which is faster then 4g! Some guy i spoke to told me that 2 bars of 4g plus is better then 5 bars of standard 4g
I was just concerned and worrying as ive read lots about the s9 having issues with 4g
Had my x1 for a couple of days now and lots to like about it however I have noticed that it seems to have a very weak phone signal reception.
I am on three in the UK and in the normal areas I travel I have never noticed an issue on my other phones with it struggling to hold on to signal bars.
Anyone else have this?
Signal bars mean absolutely nothing. Many oem even show full bars even when there is actually no signal.
Better install cellmapper app that will exactly show and record the signal where you travel.
Also, do you have 3uk volte working?(calls over 4g network)
Well all I can say is that I live less than a mile from the nearest mast and would nearly always have full signal bars on other phones yet on this phone it drops on and off 1 bar.
I will download the app you mentioned and see what that shows
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
andybg40 said:
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
Click to expand...
Click to collapse
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
I am having the same problem, I'm on EE and my LTE keeps dropping from 4 bar's to 1 bar then nothing which causes me to lose data connection. It then jumps to 4 bar's again and then repeats this over and over. This is happening at home where I always have full reception. I have tested my sim in 5 different phones all have full reception and don't lose connection only my Xperia 1 does! Any help would be appreciated.
Same problem for me. I switched my SIM from Galaxy S8 to X1. S8 has 4 to 5 bars while X1 struggles with getting one bar at home.
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
VeixES said:
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
Click to expand...
Click to collapse
If it's as simple as that why is it not enabled on this phone already?
I think what you seem to be over looking is the fact that I and others here have said that yes the bars are lower than other phones and flutter slot but also to the point where they drop completely and give no reception at all. A situation not faced on other phones.
Can you explain how we enable this missing band so that the phone can provide a more reliable/stable reception
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
hpsauce37 said:
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
Click to expand...
Click to collapse
If you're having signal drops / dropped phone calls etc... I get it. But Sony is historically notorious for showing lower signals than others on those bars. However, as stated, the bars are pretty meaningless. I've owned many Sony's, and while the bars are lower (sometimes all empty), I still have signal in all the places I should. YMMV.
VeixES said:
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
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I don't honestly know. My phone was purchased sim free from carphone warehouse and I use it on 3 network. The phone just set itself up. How would I check this? Is it something listed under network settings?
It's so frustrating as I'm really loving a lot about this phone but just want it to be comparable at least with my other phones I've used with call reception
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Got mine yesterday from Vodafone and signal is perfect !
XSIIS said:
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
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Yes
I also have only 1 bar... Orange.
If you are EE UK user, then you need EE firmware on your Xperia 1 to get best network compatibility(Volte and low band support because of it).
3UK users probably need also 3UK firmware but that does not seem to exist yet.
This weirdness of low band access is specific to two UK operators. Everywhere else the device is fully capable of best 4g experience.
Wait Next update
Enviado desde mi G8141 mediante Tapatalk
So for those of us on three network but purchased the phone sim free are stuck with the problem as three do not sell this handset themselves so unlikely to release any firmware for it.
That does not look good for me so I think I will need to return within my 14 days.
Shame.
There's definitely a network connectivity issue with the XP1 right now though. This seems to affect only XP1's on the EE network, which were *not* bought from EE direct, i.e. ones with stock firmware. (e.g. mine!)
The symptoms are that periodically, first the 4G symbol disappears, then the signal goes to zero and you've lost the internet. Then it reconnects back onto 4G again. Sometimes this repeats 3 or 4 times in succession. The whole thing takes from 5 seconds to maybe 30 seconds depending on how many re-tries.
You can go for maybe an our or so without a problem, or sometimes it happens like every 10 minutes.
And here's the key part: this happens wherever you are, even on a full strength signal. As far as I can make out, this affects ALL XP1s with stock firmware on EE. EE say it's a Sony problem. Sony say it's a network issue. So we are all stuck.
Does anyone know of a suitable network logging app, which will log 4G disconnects and signal loss, so we can provide evidence to EE and Sony?
More info here:
https://talk.sonymobile.com/t5/Xperia-1/Issue-with-network-dropping/td-p/1376332/highlight/false
(My phone is fine with a Vodafone sim. There's something specific to the phone firmware/config - timers, buffer sizes, packet sizes - whatever - and the EE network. But right now, on EE, it's unusable.)