Hi all
Sorry for a newbie question.
I have a Sony Z Ultra which I really like, but recently the screen sometimes just starts rolling for no reason. I cannot read anything, and it often does not stop. I turn the screen off, then on, and it often doesn't show anything but then it does it is still rolling. I have to hard reset, and even then have to do that a few times before it starts up normally. It seems to be happening more frequently. Any ideas on what I can do?
Thanks so much
Craig
csumm said:
Hi all
Sorry for a newbie question.
I have a Sony Z Ultra which I really like, but recently the screen sometimes just starts rolling for no reason. I cannot read anything, and it often does not stop. I turn the screen off, then on, and it often doesn't show anything but then it does it is still rolling. I have to hard reset, and even then have to do that a few times before it starts up normally. It seems to be happening more frequently. Any ideas on what I can do?
Thanks so much
Craig
Click to expand...
Click to collapse
Rolling back? Screenshot
?
RealityFails said:
Rolling back? Screenshot
?
Click to expand...
Click to collapse
It is more like rolling upwards, like an old tv that is not tuned to the channel properly (I am showing my age here because I still remember that)
I cannot take a screenshot because everything on the screen rolls, so cannot access the screenshot function or anything else for that matter.
I have found that when it happens I bend the phone backwards a little and it stops. This makes me think that perhaps the case may be slightly bent from a drop or from having it in my pocket which is somehow causing the problem.
It is not doing it now; I hope it won't return
csumm said:
It is more like rolling upwards, like an old tv that is not tuned to the channel properly (I am showing my age here because Is till remember that)
I cannot take a screenshot because everything on the screen rolls, so cannot access the screenshot function or anything else for that matter.
I have found that when it happens I bend the phone backwards a little and it stops. This makes me think that perhaps the case may be slightly bent from a drop or from having it in my pocket which is somehow causing the problem.
It is not doing it bow; I hope it won't return
Click to expand...
Click to collapse
From what you describe it sounds like your flex cable is causing the issue.
If that's the case, I could be wrong you can take it apart or return it to Sony. I'd just buy a new one. Sounds like a flex cable issue to me
A final development in the story of my phone. The rolling came back, got worse, and then I had times where I would push the power button to light up the screen out of power-saving screen off mode, and nothing would happen. The back-light would light up, but just a blank, black screen...
I sent it to the repair center and the quote came back. It would need a whole new screen.
The cost was going to be pretty high, so I looked online and bought a whole new phone for only 60 cents more than the repair quote!
I just hope my new phone lasts longer than the old one
Related
Hi to everyone in this forum. I've recently received as a present a new toshiba folio 100, but, since I'm experiencing an annoying menu button flashing, I've thought of it as a software problem so I upgraded the folio using the foliomod1.3c and applied the rotate patch and also the 1.3c fix patch. The menu still flash with no apparent logic. I've tried to kill all applications running and it's still there. It seem to come up and down at random. I ask to all in this forum: do you believe it's a hardware issue or is a software issue? Because if it's a hardware issue I'm going to try to have a new folio from toshiba. I'm overall very pleased with the work that Dexter made to make the folio an usable machine but this flashing is driving me crazy. I use the folio basically as a portable scientific pdf reader so I need to concentrate on what I read and this flashing is really annoying. I would like very much to thank you all in this forum in advance for all the suggestion/help you could provide.
use my "foliobuttons" app
teknoraver said:
use my "foliobuttons" app
Click to expand...
Click to collapse
I have a request that serve All those who suffer MENU crazy button .
Is it possible to prepare application you can setting ON/OFF the MENU button
Most of the time useless button.
sometimes button jump after 10 minutes, sometimes after an hour
Usually I fix the problem by changing the settings with FolioButtons 1.1.
If you could add to FolioButtons on/off operation for menu Buttons was the best.
Hi teknoraver,
Can you add enabled/disabled menu button in foliobuttons application ?
flashing on...
teknoraver said:
use my "foliobuttons" app
Click to expand...
Click to collapse
I am pretty desperate about this issue, because none of the methods seem to help...
Right now the buttons work opposite- Menu button flashes mad and none of the other 3 responds...dont know how it happened
Just a thought- while the folio is booting up the menu button ALREADY flashes! I have zero understanding in there but isn't it a process that loads / starts early in the line?
I appreciate everyone's effort trying to solve this bug as it makes this handy tool a useless pile of crap.
I was wondering how many folio users are suffering of this crazy buttons madness.
Mine was crazy from the very beginning; I sent it back for repair and toshiba only did a firmware restore... Nothing changed at all!
It makes my folio almost unusable!
bye bye crazy buttons
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
I think it's a hardware issue and even a build quality issue.
If i hold my folio at the side of the buttons, i get the flashing buttons problem (even the foliobuttons app will not help), if i hold it at the other side, i've got no problems at all.
Do you have an animated background? Because I saw that some people had this issue with an animated background...
Hi Mshr73, nice first post indeed
Could you post some pictures of what you did?
Mshr73 said:
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
Click to expand...
Click to collapse
seems to get better...
I really don’t want to be too quick on this, but Dexter’s 1.4 seems to bring relief to this issue - for 2 days I have been running this mod the menu button stopped flashing!!
Any similar impressions on this?
vietnamibalzsam said:
I really don’t want to be too quick on this, but Dexter’s 1.4 seems to bring relief to this issue - for 2 days I have been running this mod the menu button stopped flashing!!
Any similar impressions on this?
Click to expand...
Click to collapse
No way pal, I guess I'm in the opposite situation. It still happens to me, and sometimes I think it even got worse... well, I can always look at crazy keys as a "special feature" that no other tablet will have!!!
I just tested without thickness under the screen, with foliomod 1.4 and after a few hours I again the problem of crazy buttons.
Mshr73 said:
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
Click to expand...
Click to collapse
Well, I just finished dismantling e reassembling my Folio. Following your hint, I cut a piece of paper and put it between the audio connector and the back of the screen (yes, it was metal vs metal). I'll see whether it's gonna work or not. Crossing fingers for now.
Not that I'm so confident in leaving a piece of paper stuck right where the DC input is .
BTW, did you try with a smaller thickness? Even if this is the problem, I'm wondering whether a piece of paper would be enough or not.
thyself can someone. post pictures of before and after details?
we will be much appreciated
i didn't have the crazy buttons issue this far in 2 weeks, just my home butten needs to be pressed harder. I'm pretty sure it's hardware related, i read often that users experience it when changing from an warm room to a colder one, or in regions where its verry humid(some circuit closes maybe...). so Mshr73 is on the right way as far as i can tell.
Dexter's 1.4
^Sbk79^ said:
No way pal, I guess I'm in the opposite situation. It still happens to me, and sometimes I think it even got worse... well, I can always look at crazy keys as a "special feature" that no other tablet will have!!!
Click to expand...
Click to collapse
Really sorry mate, I hope it will solved this for others too...
Anyhow, it is so disturbing, that I was already considering to send the tablet back to Toshiba...
I'll try to do this weekend if I do not have too many customers. I post the result Monday.
Mshr73 said:
I'll try to do this weekend if I do not have too many customers. I post the result Monday.
Click to expand...
Click to collapse
I'm looking forward to your pictures, too... because my trial simply didn't work.
I tried with both a single piece of paper and then with 2 pieces wrapped in tape. I put these spacers between the back of the display and DC/audio connector.
In both cases, the crazy keys phenomenon started to happen after 15-20 minutes of usage.
In most cases, it starts to show when I unlock the device. As soon as I unlock it, home and menu buttons light up with no apparent reason and go crazy for 10-30 seconds.
Then, I even tried to loosen just a little the screws (I read, somewhere in the forum, of a guy who said that he solved his crazy keys and screen lag problems this way). I mean, all screws are now locked but not too tight. Well, I have to say that I don't have any screen lag anymore (I even removed the piece of paper, from the battery area, which used to solve the issue before) but crazy keys still happen. I'm going slightly mad
^Sbk79^ said:
I'm looking forward to your pictures, too... because my trial simply didn't work.
I tried with both a single piece of paper and then with 2 pieces wrapped in tape. I put these spacers between the back of the display and DC/audio connector.
In both cases, the crazy keys phenomenon started to happen after 15-20 minutes of usage.
In most cases, it starts to show when I unlock the device. As soon as I unlock it, home and menu buttons light up with no apparent reason and go crazy for 10-30 seconds.
Then, I even tried to loosen just a little the screws (I read, somewhere in the forum, of a guy who said that he solved his crazy keys and screen lag problems this way). I mean, all screws are now locked but not too tight. Well, I have to say that I don't have any screen lag anymore (I even removed the piece of paper, from the battery area, which used to solve the issue before) but crazy keys still happen. I'm going slightly mad
Click to expand...
Click to collapse
Well ... with a piece of paper the problem Come back.
I handed a piece of cardboard and the problem disappears.
I think that to raise the screen to solve them but I'm still not 100% sure.
My Atrix's screen has become unresponsive in a vertical column (if the phone is in portrait mode) that lines up about with the W, E, and S keys. Restarting fixed the problem for maybe 20 seconds or so after the phone became usable, but doesn't seem to have made a difference after about the third time or so. I also removed the battery and held down the power button for ~45 seconds and then put everything back together, which also seemed to have helped for a minute or less before the stripe became unresponsive again. I also restored to yesterday's backup a couple different times (CM 7.2 stable), which also temporarily helped.
So after a brief search, it seems that the digitizer may be the issue. Is there any way to tell for sure? At first it seemed like a software problem, but it could also just be the digitizer acting erratically because it's going out, so I'm not really sure, and I'd rather not attempt a repair that may not be necessary.
ErrorCode680 said:
My Atrix's screen has become unresponsive in a vertical column (if the phone is in portrait mode) that lines up about with the W, E, and S keys. Restarting fixed the problem for maybe 20 seconds or so after the phone became usable, but doesn't seem to have made a difference after about the third time or so. I also removed the battery and held down the power button for ~45 seconds and then put everything back together, which also seemed to have helped for a minute or less before the stripe became unresponsive again. I also restored to yesterday's backup a couple different times (CM 7.2 stable), which also temporarily helped.
So after a brief search, it seems that the digitizer may be the issue. Is there any way to tell for sure? At first it seemed like a software problem, but it could also just be the digitizer acting erratically because it's going out, so I'm not really sure, and I'd rather not attempt a repair that may not be necessary.
Click to expand...
Click to collapse
there are some screen tester apps on Play which you could use to see if, in fact, your digitizer is a problem.
barry_ said:
there are some screen tester apps on Play which you could use to see if, in fact, your digitizer is a problem.
Click to expand...
Click to collapse
Do you have any specific recommendations? I downloaded the touch test app from here (http://www.freewarelovers.com/android/app/touch-test) to see how much of the screen was misbehaving and discovered that it was a perfect stripe the whole way down, but because I'm not terribly knowledgeable about troubleshooting phone hardware, I don't know if that's telling me it's the digitizer or something else. I attached a screenshot that shows where the stripe is.
ErrorCode680 said:
Do you have any specific recommendations? I downloaded the touch test app from here (http://www.freewarelovers.com/android/app/touch-test) to see how much of the screen was misbehaving and discovered that it was a perfect stripe the whole way down, but because I'm not terribly knowledgeable about troubleshooting phone hardware, I don't know if that's telling me it's the digitizer or something else. I attached a screenshot that shows where the stripe is.
Click to expand...
Click to collapse
#
From what I've seen on here it does look like your digitizer is at fault. I have never had to change mine but there are plenty of posters on here who have and you can look at their experiences to assist you. Also, here's a video I found so you can see what you'll have to do. Good Luck!
http://www.youtube.com/watch?v=grqz-3LdIEk
barry_ said:
#
From what I've seen on here it does look like your digitizer is at fault. I have never had to change mine but there are plenty of posters on here who have and you can look at their experiences to assist you. Also, here's a video I found so you can see what you'll have to do. Good Luck!
http://www.youtube.com/watch?v=grqz-3LdIEk
Click to expand...
Click to collapse
That's unfortunate, but at least I know that's what's wrong. Thanks for your help!
Hey,
I'm new to these kinds of things like forums and stuff like that, so sorry if I'm not that clear with what I'm saying. If I could also get some criticism on the post itself and how I can improve, it'd be a great help!
I've had this phone since November of 2013 and this is my first time encountering this problem. After getting home from school, I took my phone out of my backpack and tried waking it(simply pressing the power button so I could see the lock screen), then I noticed nothing would happen. I tried again and again then noticed that the 3 "buttons" at the bottom of my phone were lighting up when I unlocked it, and disappear when locking it. Once I unlocked it, I was able to turn the volume higher and lower, listen to music(because I remember what the layout looks like before it had a black screen), and even (somewhat) use apps. Every time I hear my phone ring, it really makes me want to punch it, because I know that the phone itself is working, but just the screen won't turn on. Like even when I registered for xda-developers, my phone rang once I got the e-mail to verify my account.
I looked at a bunch of other threads before creating this one. Some said to hold down Power Button, Volume +, and Volume - for 30-60 seconds. I tried doing this multiple times, each time holding down the buttons a different amount of seconds, and nothing happened. I let the 3 icons at the bottom blink 15 times, wait a few seconds, let it vibrate, then let go. The longer I held the buttons, the more it would vibrate(about one vibrate for every 15 seconds). I hear the sound effects when turning it on and off("Droid" in the robot voice, then followed by some weird robot-sounding noises). Some people just said to let it charge, and I also tried that. Nothing happened, really, it just charged.
I've been thinking of letting the battery die out, but who wouldn't think of that? So I just ditched that idea. Tell me if I should try it, though, please.
My phone's pretty beat up, but nothing to the point where some parts of the screen would stop working, just two pretty big cracks on it. Sorry, I can't post pictures 'cause I'm new > <
If you guys could help me out with this, or just tell me if it doesn't work at all, it'd be a great help.
Thanks,
Joseph
Sounds like the LCD has been broken.
es0tericcha0s said:
Sounds like the LCD has been broken.
Click to expand...
Click to collapse
That sounds pretty simple. Would I need to replace it, get a new phone, or fix it myself at home?
ijosepham said:
That sounds pretty simple. Would I need to replace it, get a new phone, or fix it myself at home?
Click to expand...
Click to collapse
I would replace the screen. Whether or not you want to do it yourself depends on your confidence, experience, and tools. If you've never torn a phone apart before, then you might want to find a friend who is handy or go to a shop because HTCs, in general, are not the easiest things to start with. And you'll definitely want to buy the already pre-assembled LCD+Digitizer combo as trying to separate the 2 would be more hassle than it is worth.
http://www.repairsuniverse.com/htc-droid-dna-repair-guide.html
Has anyone else had this happen to them?
I was playing Deep Dungeons of Doom (ftw), then the screen suddenly turned off and locked. So I unlocked it, but as soon as I put in my code the screen shut off and locked again. It wouldn't stop. So I had to force a reboot. When the phone came back on, I unlocked it and sure enough it locked again. I did this again but put in the code slowly (I'm using the swipe lock). Then it unlocked properly. Seems to be working properly so far...
Anyone else experience this?
Me too...
Hi!
My phone has the same behavior (screen goes on and off randomly).
It does look like we are not the only one since people opened a topic on OP forum: https:// forums.oneplus.net/threads/screen-lock-issue-oneplus-x.404960/
Does it still happen on your side?
See ya!
Sixelasco said:
Hi!
My phone has the same behavior (screen goes on and off randomly).
It does look like we are not the only one since people opened a topic on OP forum: https:// forums.oneplus.net/threads/screen-lock-issue-oneplus-x.404960/
Does it still happen on your side?
See ya!
Click to expand...
Click to collapse
I recently installed MasterAwesome's CM 12 ROM and no longer have the issue (at least not yet).
dgrasley said:
I recently installed MasterAwesome's CM 12 ROM and no longer have the issue (at least not yet).
Click to expand...
Click to collapse
Never mind... It just happened again. :/
I just realized something. The screen lock issue only seems to happen when the phone goes into landscape, specifically when you turn it to the left (camera on the left side, capacitive keys on the right). I can reproduce the issue by playing a game which forces landscape orientation (sword of xolan, cytus). The issue happens every time, within a minute of playing. However, when I start the game and hold the phone in the opposite position (capacitive keys on the left, camera on the right), it works perfectly well. The screen does not shut off and lock by itself.
I have no idea if it is the same with others.
I guess I had this issue while playing NFS no limits
Sent from my ONE E1003 using Tapatalk
I know this is an old thread, but I just thought I should add an update. I know what the issue was. It was the magnetic sensor. I have the OP case with the flip cover. When I have the cover folded back behind the device, and the device is put into landscape and then you adjust the volume, it would shut the screen down as though I had closed the cover. If i take the phone out of the case the issue does not occur. I can replicate the issue again and again with the case on and the cover folded back.
So there you have it. If you have the same issue, try taking the cover off.
I just ordered a new spigen case. One without a cover.
Having this issue with my one plus 3t
I don't have a magnetic cover it seems to occur when I plug in head phones earphones are fine but videos on youtube will freeze but once even after resetting it was locking and unlocking so wiped data ?
My phone is samsung J4 and as soon as i unlocked it, it turns off and locks again. This has been going again and again for quite a while and Im confused because i dont usually play games like the other cases mentioned here. Please reply if u know a solution or atleast think of it as a solution.
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new