I recently recieved my Xperia S back from Sony today as I had the yellow tint issue. That seems to be gone 'fingers crossed' but it seems like I now have a more annoying issue
The bottom right of my screen is less sensitive than the rest of the screen. For example when unlocking my phone I find it very hard to get the unlock icon from one side to the other. It gets to about where the camera Icon is and then it goes back to where I dragged it from. It take me about 5 attempts to get it unlocked.
Also when draging icons on the homescreen to the far right position on the homescreen dock and I can have some trouble picking up the icon or moving it there.
I've found a part of my screen that doesn't respond at all! On the app drawer the icon next to the sorting option (Manage Applications button) doesn't respond at all. I've tried clicking it over 20 times and nothing has happened. If I drag the status bar down over the icon it doesn't recognise that my finger is touching the screen and then the status bar falls the the bottom of the screen.
I've tried restoring my phone and trying a newer firmware but the problem is still there. Did they do something wrong when they put my phone back together? Is there anything I can do rather than sending it back to Sony?
Hey guys,
after I press home button and go to home screen, 3 of 5 times happens that usually first icon from the left looks like it's being touched by my finger. For better explanation, see attachment. When I touch somewhere else, blue rectangle disappears. This happens also in Messenger app, or Nova launcher. I really don't know where the problem is. Factory reset solution would be on the last place.
Thanks a lot, I hope I explained it well.
I recently bought the HTC One X+ and decided yesterday to install a screen protector on it. I took the phone to a mobile store where the employee used some liquid to install the screen protector, I thought that it was no big deal, I've seen them install it this way a lot of times. The screen protector was installed and everything was fine, but about an hour of using the device.. the screen started glitching as if the notification shade was being rapidly pulled down and up, so I rebooted the phone because I thought that it may have been a bug with the ROM I was using, but after the phone fully booted, I couldn't access the notification shade by pulling it down, so I flashed Cyanogenmod (still thinking it might have been the ROM) but that didn't work...
Now the touch on the top edge of the screen is broken and I have no idea on what or who to blame.
I still haven't removed the screen protector because I'm not sure whether I should return the phone to the mobile store or just remove the screen protector and hope for the best.
What should I do?
UPDATE: I removed the screen protector half way and wiped the top of the screen but no luck :/
UPDATE 2: I give up! it seems that I have a dead zone (a perfect rectangle on the top edge)
right now I'm looking for an app that will allow me access to the notification shade by pressing the power button or long-pressing the home/back button. Anybody knows any?
Well to test if it is really a dead zone at the top of the phone underneath the earpiece, go to an app that has a horizontal orientation. Rotate your phone, and the status bar should then be along one of the sides of the screen instead. See if you can pull it down from there. If not, then for some reason you have a defunct notification shade.
If it does work, then see if there is an app that you use that will show that the zone is dead (again in horizontal orientation; you'll basically just need to change what the parts of the screen does to troubleshoot).
In the mean time, there are launchers such as Nova Launcher that allow you to add icons and set gestures to access a variety of options, including bringing down the notification shade. I personally use a down swipe on any part of the home screen to bring down the whole notification shade without having to reach to the top for it.
If you really have a dead zone on your screen, see if you can't get some help with that, because it is beyond me.
ProfLayton said:
Well to test if it is really a dead zone at the top of the phone underneath the earpiece, go to an app that has a horizontal orientation. Rotate your phone, and the status bar should then be along one of the sides of the screen instead. See if you can pull it down from there. If not, then for some reason you have a defunct notification shade.
If it does work, then see if there is an app that you use that will show that the zone is dead (again in horizontal orientation; you'll basically just need to change what the parts of the screen does to troubleshoot).
In the mean time, there are launchers such as Nova Launcher that allow you to add icons and set gestures to access a variety of options, including bringing down the notification shade. I personally use a down swipe on any part of the home screen to bring down the whole notification shade without having to reach to the top for it.
If you really have a dead zone on your screen, see if you can't get some help with that, because it is beyond me.
Click to expand...
Click to collapse
I actually can access the notification shade in landscape mode, with the help of an app I confirm that there's indeed a dead zone at the top edge of the display. My problem was that i couldn't access it in portrait mode in apps other than the custom launcher. Right now I'm using GMD Gesture Control and with a two finger swipe down I am able to finally access it but my current problem is using the device with only one hand (I can't swipe down with two fingers while using the device with one hand you see)
wouldn't removing the screen protector be the easiest way to discover if the protector is the one causing lack of sensitivity or if the device has truly been damaged?
NasaGeek said:
wouldn't removing the screen protector be the easiest way to discover if the protector is the one causing lack of sensitivity or if the device has truly been damaged?
Click to expand...
Click to collapse
I did remove it...
I also did some research and it turns out that pressing too hard on the screen was the main cause, so I'm going to return to the store again because of that goddamn idiot
woops, didn't see your updates. Sorry!
I finally figured out how to expand the status bar by long pressing a button thanks to this app:
https://play.google.com/store/apps/details?id=com.friedflow.statusbarexpander&hl=en
bump this thread up.
just had this problem and tried searching for a solution, only managed to find this thread. running a fully stock phone.
software 1.17.707.2, android 4.1.1. tried rebooting, shutting off phone and leaving it off overnight and turning it on in the morning.
the only app i installed within the last week was castle clash(and since uninstalled it, doesn't work).
using the developer tools(pointer location), realised the dead zone was across the whole drop down notification bar (y coordinates of 0-98 out of 1280)..
anyone has encountered a similar problem and has a solution?
I like the Screen off memo feature where I can pull out the S-pen and start writing notes without turning my phone on! But none of the icons at the top of the Screen off memo work. They are all grayed out, kinda. When I press them, nothing happens so I can't change the width of the pen or anything. I checked my settings and don't see anything different from my wife's Note8 and hers works perfectly fine.
Anyone know how to fix this? Below is a screenshot of my phone and here is a tutorial video from Samsung...
Nickerz said:
I like the Screen off memo feature where I can pull out the S-pen and start writing notes without turning my phone on! But none of the icons at the top of the Screen off memo work. They are all grayed out, kinda. When I press them, nothing happens so I can't change the width of the pen or anything. I checked my settings and don't see anything different from my wife's Note8 and hers works perfectly fine.
Anyone know how to fix this? Below is a screenshot of my phone and here is a tutorial video from Samsung...
Click to expand...
Click to collapse
My note 5 had this feature. Love it to death
Try toggle the Screen Off memo option on/off...also maybe try it in Safe Mode to see if it works there.
I don't see that 3rd pin icon one mine.?
By the way...read what I wrote in red below, weird but interesting....
babbar559 said:
I don't see that 3rd pin icon one mine.?
Click to expand...
Click to collapse
True, a lot of people say they don't see the PIN icon. I don't see it if I'm on a call and my screen off memo works fine. But if I'm off a call the PIN icon is there but the screen off memo icons at the top don't work. BUT in SAFE mode all works fine and the PIN icon shows up. So I think we all have 3rd party apps that is screwing with the Screen off memo feature one way or another.
SiNJiN76 said:
Try toggle the Screen Off memo option on/off...also maybe try it in Safe Mode to see if it works there.
Click to expand...
Click to collapse
Thanks for the reply! I called Samsung tech support and they asked me to do the same same thing but still no luck. Here are the steps they gave me...
Open Settings>Advanced features>S Pen
Toggle the buttons on/of for (Air view, Direct pen input, Pointer, Screen off memo).
This didn't work. Then they had me power off my phone. Wait 10 seconds, power it back on and while it's powering on, press and hold the volume down key until you see the home screen. This puts the phone in SAFE mode. It says SAFE MODE in the bottom left of the screen.
Sure enough, while in SAFE mode the icons at the top worked. So they said an app seems to be interfering with this feature...
BUT I found something out while doing this...
IF I'M ON A PHONE CALL, THE ICONS AT THE TOP OF SCREEN OFF MEMO WORK FINE BUT THERE IS NO PIN ICON. If I'm off the phone, the icons at the top don't work and there IS A PIN ICON. ????? So what's that about? If an app is causing screen off memo not to work correctly, why does it work when I'm on the phone?
Then I pointed out that whenever I restart my phone I get a window that pops up saying Touchwiz crashed do I want to restart it. Definitely have some bugs....
Last, the tech said I can go into my local Best Buy where they can reflash my phone to see if this gets it working again.
Nickerz said:
Thanks for the reply! I called Samsung tech support and they asked me to do the same same thing but still no luck. Here are the steps they gave me...
Open Settings>Advanced features>S Pen
Toggle the buttons on/of for (Air view, Direct pen input, Pointer, Screen off memo).
This didn't work. Then they had me power off my phone. Wait 10 seconds, power it back on and while it's powering on, press and hold the volume down key until you see the home screen. This puts the phone in SAFE mode. It says SAFE MODE in the bottom left of the screen.
Sure enough, while in SAFE mode the icons at the top worked. So they said an app seems to be interfering with this feature...
BUT I found something out while doing this...
IF I'M ON THE PHONE THE ICONS AT THE TOP OF SCREEN OFF MEMO WORK FINE BUT THERE IS NO PIN ICON. If I'm off the phone, the icons at the top don't work and there IS NO PIN ICON. ????? So what's that about? If an app is causing screen off memo not to work correctly, why does it work when I'm on the phone?
Then I pointed out that whenever I restart my phone I get a window that pops up saying Touchwiz crashed do I want to restart it. Definitely have some bugs....
Last, the tech said I can go into my local Best Buy where they can reflash my phone to see if this gets it working again.
Click to expand...
Click to collapse
Pin icon only shows up when Aod is on.
Nickerz said:
Thanks for the reply! I called Samsung tech support and they asked me to do the same same thing but still no luck. Here are the steps they gave me...
Open Settings>Advanced features>S Pen
Toggle the buttons on/of for (Air view, Direct pen input, Pointer, Screen off memo).
This didn't work. Then they had me power off my phone. Wait 10 seconds, power it back on and while it's powering on, press and hold the volume down key until you see the home screen. This puts the phone in SAFE mode. It says SAFE MODE in the bottom left of the screen.
Sure enough, while in SAFE mode the icons at the top worked. So they said an app seems to be interfering with this feature...
BUT I found something out while doing this...
IF I'M ON THE PHONE THE ICONS AT THE TOP OF SCREEN OFF MEMO WORK FINE BUT THERE IS NO PIN ICON. If I'm off the phone, the icons at the top don't work and there IS NO PIN ICON. ????? So what's that about? If an app is causing screen off memo not to work correctly, why does it work when I'm on the phone?
Then I pointed out that whenever I restart my phone I get a window that pops up saying Touchwiz crashed do I want to restart it. Definitely have some bugs....
Last, the tech said I can go into my local Best Buy where they can reflash my phone to see if this gets it working again.
Click to expand...
Click to collapse
Hmm. Do you use AOD? Cause the PiN icon only appears if you use AOD right? Maybe toggle AOD off and see if it's the same issue.
Will, taking the phone to get flashed @ BB reset your phone? If so, I would just try a Factory Reset beforehand...and see if that resolves anything.
SiNJiN76 said:
Hmm. Do you use AOD? Cause the PiN icon only appears if you use AOD right? Maybe toggle AOD off and see if it's the same issue.
Will, taking the phone to get flashed @ BB reset your phone? If so, I would just try a Factory Reset beforehand...and see if that resolves anything.
Click to expand...
Click to collapse
Good point, I turned off AOD and sure enough no PIN icon. But the other icons still don't work on my phone. I then turned on AOD and the PIN icon is there. Other icons still don't work.
So you just figured out why some people don't see the PIN icon. They must have AOD turned off. BUT why would the PIN icon disappear while I'm on a phone call and I have AOD turned on? Maybe that's just my phone?
Last, Samsung tech said reflashing won't delete any info on my phone so I'll confirm this with them before I do.
Nickerz said:
Good point, I turned off AOD and sure enough no PIN icon. But the other icons still don't work on my phone. I then turned on AOD and the PIN icon is there. Other icons still don't work.
So you just figured out why some people don't see the PIN icon. They must have AOD turned off. BUT why would the PIN icon disappear while I'm on a phone call and I have AOD turned on? Maybe that's just my phone?
Last, Samsung tech said reflashing won't delete any info on my phone so I'll confirm this with them before I do.
Click to expand...
Click to collapse
That's cool. Guess you can check it out @bb after the flash...If it doesn't work, then Factory Reset there in the store...so maybe they can exchange it for you on the spot.
Cerberus App Interferes With Screen Off Memo!
The problem that was causing my screen off memo not to work correctly is the Cerberus app. Samsung in BestBuy fixed it!
After uninstalling a couple other apps that I thought it was I still had the issue but once I uninstalled this app which is an app that I like but I'll email the developer to let them know to see if they can fix why it's interfering with the screen off memo.
So I took my phone in to BestBuy and went to the Samsung kiosk and the guy fixed it in about 2 minutes. First he said he's concerned it's an app that is causing my issue with the screen off memo and then he told me which three of the apps he was concerned about and sure enough he was right. So he also optimized my battery and RAM by clearing the cache in the ram. At first we thought that is what did it but then the problem came back and I ended up uninstalling the three apps he thought it was and sure enough it was the Cerberus app.
Here's the reply email I just received from the Cerberus app dev...
"Hi Nick,
Sorry but the only way to implement the block status bar feature is to block touches on the top part of the screen when the device is locked. Unfortunately there is no way for Cerberus to realize that other apps are opened over the lock screen, such as the camera or Screen Off Memo."
One more thing, you can not pin memos if you use the edge clock
Hey guys, i found that there is a way to use the of screen memo with Cerberus status bar block. Basically the overlay that blocks that area does block most of the icons so they are unresponsive, BUT if you tap the very bottom of the icons you will find a small area that isn't blocked by the overlay. Just tap repeatedly in the lower area of the icons, it will definitely work. Once you know where to tap you won't have to tap repeatedly and you can keep that vital part of Cerberus security.?
Screen off memo pin option will on my written when to out have your Always in display turned on. If always on display is off, the option will not be available
I need some advise, i have a few questions about the phone which i have been trying to sort out without success.
1) Is there anyway to move the google search bar at the bottom of the home screen ? I cant get rid of it or move it at the moment
2) I cant get rid of the date and time at the top of the home screen. Usually you press and hold and drag up to delete
3) I tried to work around the top 2 questions by selecting a different home screen but i cant seem to do it. Is it possible ? I press and hold an empty part of the screen to select Home screen setting but that's as far as i get. Also tried pitch and anything else that came to mind. I can not delete a home screen either.
4) Icons don't fit and leave a white boarder around the edges.
I also tried a launcher which seemed to help the first three points but the icons still didn't fit
Will it still have badge counters next to the icons or missed calls on screen? What are the pros and cons of using a launcher?
Thanks in advance
JP