[Q] S6 restarting automatically (?) - Galaxy S6 Edge Q&A, Help & Troubleshooting

Some days ago my S6 edge started restart automatically when it is connected to wifi. It restart several times if using a my mobile (app, calliing, etc) or not. When my S6 is connected to 4g this doesn't happen. How can I solve this problem? Hard reset? Sorry for my english. Ty!

I have that problem also but i think is not wifi related..
I think it has something to do with the update they rolled out a while ago!

I did the hard reset. The problem continues. I reinstalled almost all app's that I had before. If the problem is some app it will be difficult to know what app is causing this problem. Maybe, may the problem be caused by hardware?

Caipira1 said:
I did the hard reset. The problem continues. I reinstalled almost all app's that I had before. If the problem is some app it will be difficult to know what app is causing this problem. Maybe, may the problem be caused by hardware?
Click to expand...
Click to collapse
Do you have poweramp installed?

john291 said:
Do you have poweramp installed?
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Click to collapse
No, why?
Thank you all for help. Sorry for the delay to reply, but I did the hard reset again and this time I installed individually each app to see what app was causing teh problem. Yesterday I reinstalled last app and finally the smartphone doesn't restart more connected to wifi .
However, another problem is happening :crying:. The wifi stop working. The smartphone remains connected to the modem via wifi but I can't access websites, whatsapp stops receiving and sending messages, etc. Without explanation it returns to work and minutes later stops again. If I turn off the wifi in S6 and use the 4g it works normally.
I think the problem is not on the network or modem, coz my notebook and other smartphones can connected to wifi normally.
Sorry for my english guys.

Related

Whatsapp sometimes not working over wifi

So sometimes when I'm connected trough wifi my whatsapp won't send or receive messages. I then have to turn off my wifi , receive/send all messages and turn on wifi before it will work again. Does anyone have an idea?..
Sent from my GT-I9100 using xda premium
WHAT firmware and what version of whatsapp are you using?
Is your wifi kicking out a good signal?
Nyssa1104 said:
WHAT firmware and what version of whatsapp are you using?
Is your wifi kicking out a good signal?
Click to expand...
Click to collapse
I have the exact same thing, no matter what Rom, firmware, kernel, version of Whatsapp, router, modem, whatsoever. It sometimes just happens, no idea why.
When this happens I have a good signal. I'm on 2.3.6, and have the latest whatsapp version.
fenjen said:
So sometimes when I'm connected trough wifi my whatsapp won't send or receive messages. I then have to turn off my wifi , receive/send all messages and turn on wifi before it will work again. Does anyone have an idea?..
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
fenjen said:
When this happens I have a good signal. I'm on 2.3.6, and have the latest whatsapp version.
Click to expand...
Click to collapse
What did the Whatsapp developers say when you contacted them?
yeah these issues still exist... got it now on my device.
got I9100 on latest cm10 nightly (8th Sept.) with latest whatsapp version. and if you read all comments on the market you'll see that many ppl got these problems. sad
same issue here with i9300 stock ics
it works only on mobile data and when i turn the wifi on Whatsapp doesn't work
tired of deleting and reinstalling but same issue !!!
BTW my device is not rooted ..
i have been using what's app for good 4-5 months now and today i just got this issue. whats app won't work on wifi unless i turn it off and turn 4g on. i tried uninstalling and deleting the folder and did a clean install. it still won't work.
Just hit me last night
Got the same prob since last night!!!
tired to uninstall and reinstall it + boot my device million times and still won't work over wifi but my damn slow edge network!!
i have sent a email to whatsapp costumer's service and still waiting for their reply
These are issues related to the whatsapp Servers or sth. For me it works again. Without reinstall and so on. Just wait ... and tell them bout the problems
I've had this same problem for at least 6 months... doesn't work on WiFi but is fine on data...
What seems to happen is when you turn on WiFi it works fine for a while... but then stops getting or sending messages completely... just sometimes randomly it may start working again... say if you have lots of messages backed up to receive... at times it may start working again... but that means asking you people to bombard you with messages and still its not a sure shot solution...
Quite annoying I must say... especially considering reception is really bad in lots of areas and WiFi is the only way...
WIFI Whatsapp
Sort of same problem here, when i am on wifi and whatsapp and my phone is on there is no problem receive and send.
But when the phone is on standby after 10 to 15 min no more messages receiving, wifi is on.
when i turn the phone on and open whatsapp the messages pop in....
On data without wifi no problem.
WIFI setting always on.
Same problem buy not consistent. I have found a kind of fix, if your rom supports it, I use the long press back to force close function, then restart usually solves it. Alternately, pressing home, then swiping it off the task switcher sometimes helps too. Sometimes all you have to do is wait it out.
Was this problem solved in any of the updates. It appears as though I'm having this problem on one of my phones. It's the stock ROM with great wifi signal.
EDIT: I realize this is the S2 forum and my problem is an the optimus, but I am inclined to believe this is a whatsapp problem
djexacto said:
Same problem buy not consistent. I have found a kind of fix, if your rom supports it, I use the long press back to force close function, then restart usually solves it. Alternately, pressing home, then swiping it off the task switcher sometimes helps too. Sometimes all you have to do is wait it out.
Click to expand...
Click to collapse
The same problem started happening in the past couple of days. I a using CM 9.1. I enabled the Kill Application on long press of back button and you're right--After I did that and launched WhatsApp, the waiting messages (with the clock icon) went through and I got a check mark, then two.
Weird. All the other apps are working fine with Wi-Fi.
Same problem on my HTC sensation
dashrendar said:
The same problem started happening in the past couple of days. I a using CM 9.1. I enabled the Kill Application on long press of back button and you're right--After I did that and launched WhatsApp, the waiting messages (with the clock icon) went through and I got a check mark, then two.
Weird. All the other apps are working fine with Wi-Fi.
Click to expand...
Click to collapse
I travel a lot and i was in India Last week and this week i am back in germany and it suddenly stopped working on saturday.
Any Solutions would be really appreciated.
Try this! Worked for me !!
I used VPN which worked for me . But i wanted a permanent solution. So I upgraded the modem firmware. Now it is working fine
Sorry to post here, but Im facing the same problem on my galaxy s5. I've tried a lot of things and nothing seems to fix it. I've changed my wifi router and the problem persists.
anyone came with a solution?
The problem is on the wifi router. I changue my router two days ago and i hadnt no problem with the old one.
If you retry to download pictures, it gonna works, but its really slow. Try to changue your wifi router to a newone
***********SOLUTION*****************
Guys,
I have also faced the same problem and here is the solution:
There is a Problem which started on 10th November. BSNL has blocked whatsapp.. BSNL users can not use whatsapp through wifi or dongle.
But there is a solution for this.. :
Install " vpn one click" or "Easy Surf VPN" app
Connect to India server
Or any country
Once ur done with this, u can use whatsapp and all the other sites blocked by BSNL
Enjoy Whatsapping
-----Roshan----

Titan hangs with black screen

Dear reader,
I got a problem with my Titan for a couple of weeks now.
A couple of times a day when I grab my Titan and want to use it -> get it out of standby, it doesn't reacts to any input/buttons etc. just nothing. No feedback from capacitive buttons. Only way is to remove battery, insert it again and boot it up. But this occurs 20 times a day. I doesn't happen all the time though. But it is very frustrating.
It started after using the DFT rom for a couple of weeks. I hard resetted it, still same problem. Then I flashed the Dynamics7 rom, still same problem. So I start to believe that it's something hardware related, or maybe the following thing;
Though some other strange thing is that every time I hard resetted my device or flashed an other rom, and then installed the Facebook app, the FB app works fine, untill the first time my phone has the above mentioned strange bug. So after I restarted my phone, the FB app crashes while starting. And never works again... (FB app version 2.7.0.0)
Anyone with the same problem or suggestions?
Any help will be appriciated.
Thanks in advance,
Lars
It seems it has something to do with my mobile network or simcard or something. when in flightmode and using wifi it hasn't happend anymore fore some time now...
Well, I ordered a new simcard, in the hope that the problem would be solved.. But it has no effect. Tried 3 different roms, DFT, Dynamics7 and currently the standerd rom. All three, same problem.
As the problem becomes more frequent the last days, it also happens while calling, or other use of the phone, and not only when the device is locked...
Anyone with some suggestions?
Have you tried not installing any apps at all? Just running fresh?
Try not syncing your hotmail account either. Just let it run as a solo phone.
Also, while you factory reset what will be worth looking into is, having data connection switched off. Only using 2G.
I have had exactly same problem with my old Nokia E63. I never got around the issue. It was one specific operator (Vectone, UK) and every other company's SIM worked without causing issues. Maybe worth testing some other network provider's SIM from your friend?
drupad2drupad said:
Have you tried not installing any apps at all? Just running fresh?
Try not syncing your hotmail account either. Just let it run as a solo phone.
Also, while you factory reset what will be worth looking into is, having data connection switched off. Only using 2G.
I have had exactly same problem with my old Nokia E63. I never got around the issue. It was one specific operator (Vectone, UK) and every other company's SIM worked without causing issues. Maybe worth testing some other network provider's SIM from your friend?
Click to expand...
Click to collapse
well I found the problem. It's the Facebook app (not the integrated one).
Uninstalled it, problem solved. Installed it again, problem is back.

Whatsapp with wifi works incredibly weird

Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Poroto said:
Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Click to expand...
Click to collapse
after a period,WI-FI automatically stops working.I think it's normal,as it sometimes happens to me too(I'm not using whatsapp).Anyway,what ROM are you using?
GamingDj said:
after a period,WI-FI automatically stops working.I think it's normal,as it sometimes happens to me too(I'm not using whatsapp).Anyway,what ROM are you using?
Click to expand...
Click to collapse
as far as i know, wifi shouldnt go off for no reason unless its configured to do so in the settings (by selecting the option which turns off wifi when phone sleeps). i have it to never turn it off.
guess this has no solution :/
any tip is kindly appreciated
Poroto said:
Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Click to expand...
Click to collapse
I know exactly what you mean because I have exactly the same problem. I got the problem when I upgraded my rom from v13 to the latest Android Revolution HD 31.3 for my HTC One X. I have installed the firmware and everything, not exactly the first rom I've ever upgraded. No solution though :l
Poroto said:
Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Click to expand...
Click to collapse
yea i also have the same prob but with mobile data not with wifi.
try to uninstall your whatsapp and then again install it from google play. Hope it works
Poroto said:
Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Click to expand...
Click to collapse
had the same problem and had it solved by downgrading the app version
It is a bug and hopefully be fixed in the next version
Hope it helps
machokingjim said:
had the same problem and had it solved by downgrading the app version
It is a bug and hopefully be fixed in the next version
Hope it helps
Click to expand...
Click to collapse
mind telling me which version you currently use ? so as to test it. thanks
Poroto said:
mind telling me which version you currently use ? so as to test it. thanks
Click to expand...
Click to collapse
2.11.23
machokingjim said:
2.11.23
Click to expand...
Click to collapse
Happened to me 3 days ago after updating the newest update…downgraded but still the same
doc_v15 said:
Happened to me 3 days ago after updating the newest update…downgraded but still the same
Click to expand...
Click to collapse
Updated to the latest version too
But cant find that problem mate
Working perfectly in both the wifi and mobile data

[Q] GMail - No connection Retry

HI to all, I am having a weird issue, I have both devices (listed in my Signature) which happen to give me a No connection - retry error every time I go to check my email, or even if I go to the Inbox folders such as Forums, I am all the time receiving No Connection Retry.
- I have tried clearing cache and data ,restarting, email shows up fine, after a couple of seconds I get the no connection again.
- I also did a full wipe on my tablet and have done everything from scratch practically, a couple of seconds later I receive the no connection error.
- I have also tried a different wi-fi connection, and also tried a 3G connection and the issue still persists.
I am really at a loss with this as it is really annoying; is anyone having similar issues or might suggest another work around for this please?
Thanks for any help.
Same thing happening to me, and lots of other people too it seems. Please update if you find a solution!
edd080 said:
HI to all, I am having a weird issue, I have both devices (listed in my Signature) which happen to give me a No connection - retry error every time I go to check my email, or even if I go to the Inbox folders such as Forums, I am all the time receiving No Connection Retry.
- I have tried clearing cache and data ,restarting, email shows up fine, after a couple of seconds I get the no connection again.
- I also did a full wipe on my tablet and have done everything from scratch practically, a couple of seconds later I receive the no connection error.
- I have also tried a different wi-fi connection, and also tried a 3G connection and the issue still persists.
I am really at a loss with this as it is really annoying; is anyone having similar issues or might suggest another work around for this please?
Thanks for any help.
Click to expand...
Click to collapse
are you using droidwall or similar apps?
droidmahadi said:
are you using droidwall or similar apps?
Click to expand...
Click to collapse
Hi there its been a while now since i have been having this problem, since gmail's latest update actually, i do not have these errors anymore, and i never used droidwall or anything else.
Thanks.

[Q] Data Turns ON automcatially

Hi guys,
My dad has a C5 Ultra and for some strange reason, the data turns on briefly and shuts down again. Is there a way to stop this. He is charged 0.04 Paise every time this happens. And It happens every half an hour.
. Plz help
Turn location off , strange app uses packet data even if it is off or you are connected to wifi
X0LARIUM said:
Hi guys,
My dad has a C5 Ultra and for some strange reason, the data turns on briefly and shuts down again. Is there a way to stop this. He is charged 0.04 Paise every time this happens. And It happens every half an hour.
. Plz help
Click to expand...
Click to collapse
same with mine, i have this phone 2 weeks ago.. until now i haven't found the solution
i wish i hope here i'll find the solution
alifatic said:
same with mine, i have this phone 2 weeks ago.. until now i haven't found the solution
i wish i hope here i'll find the solution
Click to expand...
Click to collapse
I simply removed all the VPN saved. It helped. But now I won't be able to connect to the internet at all. That's fine with me. You can try what the above user has suggested ...try to shut Location. See if it works.
Thanks.
I had this issue, turns out it was an app from the carrier that forces to connect through mobile data connection to check for status or something.
I just uninstall the app and use their mobile web instead, it's been fine since
Sent from my iPad using Tapatalk
X0LARIUM said:
I simply removed all the VPN saved. It helped. But now I won't be able to connect to the internet at all. That's fine with me. You can try what the above user has suggested ...try to shut Location. See if it works.
Thanks.
Click to expand...
Click to collapse
malih16 said:
I had this issue, turns out it was an app from the carrier that forces to connect through mobile data connection to check for status or something.
I just uninstall the app and use their mobile web instead, it's been fine since
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
thank u so much all of your suggestion i've done and successfull blocking any mobile data internet from my phone
and i added restriction app background data each running apps that consume internet through mobile data,:victory::victory:
During set up you are asked if you would like to allow apps to access to data even when turned off you need to un-check that option.

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