[Q] How do I remove a malicious app on my unrooted device. - Android Q&A, Help & Troubleshooting

Hi, I stumbled on some website which downloaded an app without my permission via the browser. I disconnected the data connection while it was being saved on my device. However later I got a popup from Dr Safety that an app was installed and it was safe.
But I didn't authorize it and I feel it to be unsafe. I couldn't remember the name but the popup showed something like "com.indi" something. It's not the full name as I can't recollect.
Is there any way to know what was installed?
My device it's Asus ZenFone 2. Thank you.

Related

'Google Talk authentication failed' error

I just got my Atrix yesterday, I seem to have the issue where it wont successfully log in to google talk which also means that I cant download apps. I've tried making a new account which also failed to work. Are there any ideas out there for how I could fix it?
Can anybody help me?
I had the same problem and figured out that it was Droid Wall keeping Gtalk from connecting. Make sure Talk can access the network freely.
Sent from my Nexus S using XDA Premium App
Real solution
Gibsonflyingv said:
I just got my Atrix yesterday, I seem to have the issue where it wont successfully log in to google talk which also means that I cant download apps. I've tried making a new account which also failed to work. Are there any ideas out there for how I could fix it?
Click to expand...
Click to collapse
After cloning a samsung gio s5660 through a CWM backup I started experiencing the same issue. Heres What REALLY happens.
Google authenticates you in their services trought unique "keys" which are automatically generated upon system installation / factory reset, so if you clone your device or install a rom which has these "keys" pre-installed, obviously, your rom will only autheticate you in google servers if your phone is the only one using the service at that given time... Upon failure, your phone assumes to be the one who's wrong, and google servers won't autheticate you until you either tell your phone he is not wrong (by deleting the data from play store, which resets its status and errors) or you change the "keys". SO, what can we learn from this? deleting the play store data IS a temporary solution, and won't solve a thing. Let's delete the duplicated keys shall we?
Navigate with your favourite folder explorer on your android (I use X-plore, you can tell me anything, there's nothing better) to the following directory:
- "(root)/data/data/com.google.android.gsf"
Now you have two real options, either you may delete the all folder, which was the perfect solution for me, since my rom is prepared to re-create it upon phone restart and new keys will be generated, OR, you might want to just delete the contents of app_sslcache inside com.google.android.gsf whish are THE KEYS I HAVE BEEN TALKING ABOUT THIS ALL TIME, YEEEIHHHH and reboot your phone...
Needless to say, take a nandroid backup before you do any of this...
Thank me later
For those who remember me from symbian s60v3 phones, yes, it is me, I'm back, and I've moved to the droid world, it's much better indeed
Let me just say, I have no idea why this thread was moved or resurrected. Whoever did so was about a year and a half too late. Please close/delete this thread.

Need an app to install remotely then give me feedback if sucessful or not.

Guys am looking for an app that I can install from the online market on my computer for my phone, and I need some kind of feedback, (is it downloading? / installing? / installed ? ) probably by email.
Reason for this is ive lost my phone and i dont know whether
1. battery has died
2. person has wiped the phone.
Or an app i can install then attempt to log into my phone on my computer, an app that doesnt require any setting up / registering.
Thanks everyone

[Q] android device manager location unavailable

Hello guys,
I've problem with locating my s3 (after rooting) that android device manager can't locate it & give me "location unavailable" error.
also Cerberus & find my droid can't locate the phone.
i tried to clear data for play store & play service & even uninstall updates for them.
also i deleted my Google account & re-entered it.
what drive me crazy that the service used to work fine before rooting the phone.
any suggestions.
Same here
I am having same issue on 2 different android devices (samsung sgh-t599 and nextbook 8) both rooted both same issue. I tried the same approaches but still get location unavailable. What is interesting is that the lock and ring features DO work. I haven't tried erase (for obvious reasons Btw I am new to forum so please send me message if I should post this somewhere else. Thank you.

enginee auto install adware

Hi, i need help and i hope that someone here can help me, im currently infested by a virus or malware that keeps on coming back, it never stop it always install itself
and it has the capability to
1. read phone status and identity
2. location
3. modify/delete contents
4. find accounts on device
5. download files WITHOUT notification
6.retrieve running app and run at startup
7. draw over other apps
8. read sync settings
it looks very dangerous it could steal info from my phone, based on my research those who are infected by this app also receives msgs with links and it seems that the phone itself created that message and sends to itself
right now i have no idea on how to remove this problem, also rooting is impossible currently because my phone is not supported on any rooting services and i yes i tried everything, emailed them if they supports rooting my phone and they all say no.
i was able to grab a copy of the enginee app in apk format maybe someone is interested on simulating it on an emulator (im doing it right now actually)
wow, very friendly "developers"

HELP FROM DEV, bad virus/rat

(Im new to XDA and initially posted this in the wrong place and do not know how to delete the last one. If admin deletes one because of multi posting, please keep this one up) my phone is infected with a virus that has imbedded itself in my system settings, any anti malware apps used do not detect it. when plugging my phone into my computer (for developer access) it began to install the device driver. once the "device driver" installed it took all administrative use away from me and locked all drives. I do not have ABD access or any computer access at this point. this phone has killed 3 laptops and a desktop. the only way ive been able to partially stop the virus is using a firewall to block it. since my phone is NOT rooted I cannot delete system files containing the virus. I noticed the virus will edit apps and system functions to try and hide itself (Google play services) for example. someone is using a form of remote access to control things and change settings. it is possible that someone (close family or friend) may have gotten their hands on it to install the virus. factory reset does nothing as the virus is stored in system settings. phone cannot be hooked to Pc without severe repercussions. I cannot gain root access through any rooting apps for some reason. only tried to access system settings. I HAVE TRIED EVERYTHING.
Defeated01 said:
(Im new to XDA and initially posted this in the wrong place and do not know how to delete the last one. If admin deletes one because of multi posting, please keep this one up) my phone is infected with a virus that has imbedded itself in my system settings, any anti malware apps used do not detect it. when plugging my phone into my computer (for developer access) it began to install the device driver. once the "device driver" installed it took all administrative use away from me and locked all drives. I do not have ABD access or any computer access at this point. this phone has killed 3 laptops and a desktop. the only way ive been able to partially stop the virus is using a firewall to block it. since my phone is NOT rooted I cannot delete system files containing the virus. I noticed the virus will edit apps and system functions to try and hide itself (Google play services) for example. someone is using a form of remote access to control things and change settings. it is possible that someone (close family or friend) may have gotten their hands on it to install the virus. factory reset does nothing as the virus is stored in system settings. phone cannot be hooked to Pc without severe repercussions. I cannot gain root access through any rooting apps for some reason. only tried to access system settings. I HAVE TRIED EVERYTHING.
Click to expand...
Click to collapse
First of all, you should disable autostart on your laptop/PC ( on Windows 10 press [WINDOWS] + "Setup"). There you can config autostart/actions for sd-card, mobile memory and your phone (scroll down on this page). No auto play or sync (fotos/media) for ALL devices is recommend. Don't log in your PC as admin, use a non-admin-account for testing with your phone.
Take a fresh sd card, copy the virustotal scanner on it (take it from the attachment at that post: https://forum.xda-developers.com/showpost.php?p=77053739&postcount=11), switch the sd-card to "read only" (https://www.youtube.com/watch?v=SgguVeKWCTw), put it in your phone, install the virustotal app from the sd-card, go online and let it run. So we figure (hopefull) out, which malware it is and where it is located. Write down the findings (name, location, how much scanner find it) and post it here...
Are you shure, that your ADB-SW/Drivers for the PC/Laptop are okay and clean? Plz post additional Infos about your phone...
I think, someone may have taken my phone, rooted it, and installed or is possibly using Samsung KNOX? If this were the case is there a way to break Knox without a PC? I don't want access to anything in it, just to destroy it. If this is part of the problem, just a quick theory and question I will get back to you with more information. Thank you
Defeated01 said:
I think, someone may have taken my phone, rooted it, and installed or is possibly using Samsung KNOX? If this were the case is there a way to break Knox without a PC? I don't want access to anything in it, just to destroy it. If this is part of the problem, just a quick theory and question I will get back to you with more information. Thank you
Click to expand...
Click to collapse
There are malware in the wild, which can root you phone (like "Dvmap"). In this case you only have one chance about the complete flashing of the device with a clean rom. This type of malware also infects system files, so it cannot be quarantined and removed. At the moment I don't understand why the computers you used for flashing don't work anymore. if the drivers / software are OK (do you have the right versions for windows7/8/10 and e.g. 32/64 Bit) this should not happen? Does this work with other smartphones? Normally the phone is switched off for flashing, so Android is not running. Also autostart should not work then.... that would be completely new behavior.....
"
Every device this phone plugs into, dies after Bluetooth randomly coming on

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