Need Help ASAP Screen Broke - Verizon Samsung Galaxy S 4

Hey everyone I'm new here, unfortunately my first thread here is bad one. I dropped my phone and the screen is now not working. Let me explain in more depth, the screen appears to be cracked on the inside of the phone. It can be viewed at certain angles, it looks like black streaks. The outside of the screen is fine. Now the phone is not completely black, the top left section pixels are lit up, but you cant make out anything. The bottom lights don't turn on from what I have tried. Can anyone tell me what exactly I need replaced and point me in the right direction? Or what else I should do to troubleshoot the problem? I can also provide a picture if needed. Thanks everyone!

Most likely you need to replace the entire digitizer/screen because if it was just the glass that broke, the screen would still come on just fine. Good luck!
Sent from my SCH-I545 using Tapatalk

ctcollins9 said:
Most likely you need to replace the entire digitizer/screen because if it was just the glass that broke, the screen would still come on just fine. Good luck!
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Okay quick update so I can ensure I know exactly what I need replaced. So that top left of the screen that still works but is distorted, I can still see stuff and click on them so it works. And sounds also still work. So is it a digitizer issue? I thought digistizer was to control touches. Can the digitizer break in certain places and work in others? Well based off that what exactly do I need to replace and what did you mean by screen? Thanks for your help!

Can I see a picture?
Sent from my SCH-I545 using Tapatalk

I had a similar problem with my moms HTC Rhyme... Except she broke the digitizer in a way that there was a black area on the phone's screen, which quickly grew to cover 90% of the screen. You will have to replace the entire screen assembly(glass, digitizer, LCD, etc) Since you damaged the glass, the digitizer or the screen.

Related

Yellow spots in corners

hi guys
I have probleme in my touchpad . I got yellow spots in corners
Anyone got this probleme
Sent from my cm_tenderloin using xda premium
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
ergo911 said:
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
Click to expand...
Click to collapse
last i was have 2 but now i 6 spots
Sent from my cm_tenderloin using xda premium
ergo911 said:
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
Click to expand...
Click to collapse
Now i understand its backlight bleeding and its in all touchpad
Sent from my cm_tenderloin using xda premium
I have them at random spots at random times (sometimes right at the middle of the screen); I tried sending it in for repair, but they just sent it back after doing a doctor - so the problem is still there.
Took some pics when it happened if someone wants to see it.
Maybe dead pixels?
Sent from my DROIDX using Tapatalk
No, in my case, it tends to come and go as it pleases.
I have those spots as well. I think its just normal clouding as on most TVs. Since its only visible when the screen is completely black, its not that much of a problem.
One time I pressed down on the center of the screen by mistake with my elbow, and when I looked at the screen there was a yellow light halo in the center about an inch wide. I freaked out, but I 'massaged' the screen softly in the center and it went away. Might be something pressing behind the screen ?
I've yet to get my TP, hopefully by next week.
But as I read all your posts, it sounds a little bit like "Screen Burn in".
But, burn in usually most noticable with a white screen, not a black screen like some you have mentioned. Again I'm just taking a wild guess here.
I guess I will be able to contribute more when I get my device.
But then again I'm Hoping I won't have this problem at all.
=o)
Edit: 02/10/2012
I've had my HPTP for over a week now and have yet to experience any yellow spots on the screen anywhere.
Could this be an issue that happens over a period of time?
How long have you guys had your HPTP before this problem started?
I have the problem also. There are also some issues, like glue-points between the display and the cover, the display sticks off at the home button and there are other issues of the production. My touchpad is only a few weeks old and now i will send it back under warranty.
Sent from my cm_tenderloin using xda premium
alex1301 said:
I have the problem also. There are also some issues, like glue-points between the display and the cover, the display sticks off at the home button and there are other issues of the production. My touchpad is only a few weeks old and now i will send it back under warranty.
Sent from my cm_tenderloin using xda premium
Click to expand...
Click to collapse
I'd sent mine off and 2 weeks later on, I got it back the same way I'd sent it except it now came with webos 3.0.2
Moon2 said:
I'd sent mine off and 2 weeks later on, I got it back the same way I'd sent it except it now came with webos 3.0.2
Click to expand...
Click to collapse
yup, same thing just happened to me
On the left side and up in the corner if it is a yellowish on dark that is lightbleed. I have it bad enough it is very visible even at 50%. This appears to be a common issue. I sent mine in for something else and it came back with still light bleed. They have offered advanced replacement, but the more I read the more I believe this is common and will never be fully free of it.
Here's a slideshow for people to make fun of:
http://img600.imageshack.us/slideshow/webplayer.php?id=img20111213142743.jpg
Its actually worse than the camera picks up;
That is horrible and nothing remotely like light bleed. Send that bad boy in.
Yeah thats nothing like what I have. You should send that in
Xarick said:
That is horrible and nothing remotely like light bleed. Send that bad boy in.
Click to expand...
Click to collapse
I already have, but as mentioned, it just came back the same way; I've had this problem since I've bought it.
The worst ones are at the edges of the screen, but I didn't manage to get pics of when it happened.
Looks like internal screen delamination. That should def. be covered under your warranty as its a manufacturing defect that occurred when the screen was originally made. It's nothing you did.
SpikeyPsyche said:
Looks like internal screen delamination. That should def. be covered under your warranty as its a manufacturing defect that occurred when the screen was originally made. It's nothing you did.
Click to expand...
Click to collapse
The problem is that even though its under warranty, they don't do anything about it - possibly because they do not notice it as it pops up at random times.

Droid DNA Interior Photos

So I cracked the glass on my DNA So I decided to take the opportunity to show everyone the inside of the DNA
I still have all the parts, so if anyone wants specific shots let me know.
P.S. Do we think the yellow gasket and white goo = waterproofing?
Cool!!!
Thank for sharing these pictures.
Sent from my Galaxy Nexus using XDA Premium App
hey i was wondering if you can show me the leds of capacitive buttons!!!!
Thanks man. These are definitely helpful to see.
Sent from my HTC6435LVW using xda app-developers app
No LEDs
Djmk4 said:
hey i was wondering if you can show me the leds of capacitive buttons!!!!
Click to expand...
Click to collapse
No LEDs.. It appears to be a strip of Electroluminescent Paper or a bit LCD back-lighting without the LCD-ness. My bet is on the latter.
(Sorry, by this point everything is glued to hell... so I had to move to destructive disassembly)
Hope this helped!
Cheers,
so cool, thanks!
i was triyng to look for that "soft spot" on the back right which if pushed, caused the LED discoloration..there appears to be A LOT between the actual screen and the back plate, and it's symmetrical...yet the left side didn't have hte same soft spot the right did.
that's what caused my blue dot issue..but judging from these pics, there's alot between the back and the screen..so man, even lightly pushing that spot showed the discoloration..
I thought I was the only one with the blue dot issue, I sent mine back to Wal-Mart & they sent me a new one thank goodness. My bluish blush spot was about 1/2" above the home button & a little off to the left.
Sent from my HTC Droid DNA using XDA Premium HD app
That is exactly where the magnet for the rear speaker is.
I tore a part my evo lte when replacing the screen. The DNA looks like it was designed by brilliant engineers. The evo, in comparison, looks like it was designed by a carpenter.
tjwaterskier said:
No LEDs.. It appears to be a strip of Electroluminescent Paper or a bit LCD back-lighting without the LCD-ness. My bet is on the latter.
(Sorry, by this point everything is glued to hell... so I had to move to destructive disassembly)
Hope this helped!
Cheers,
Click to expand...
Click to collapse
There are LEDs, they just are not on the LCD assembly, they are on the front side of the speaker board on bottom. I took my DNA apart and posted pictures of it all a while ago on droidforums, i posted link bellow, you can see the LEDs (there is two of them) on the front side picture of the speaker board which goes on bottom.
http://www.droidforums.net/forum/ht...230676-htc-dna-disassembly-teardown-done.html
pwrdbykyank said:
There are LEDs, they just are not on the LCD assembly, they are on the front side of the speaker board on bottom. I took my DNA apart and posted pictures of it all a while ago on droidforums, i posted link bellow, you can see the LEDs (there is two of them) on the front side picture of the speaker board which goes on bottom.
http://www.droidforums.net/forum/ht...230676-htc-dna-disassembly-teardown-done.html
Click to expand...
Click to collapse
Is this what I'm supposed to be looking at?
http://s8.postimage.org/wu97wki5h/2012_11_24_14_09_39_128.jpg
Look at this photo.. the LCD covers up pretty much the whole area and would block anything coming from the speaker assembly. How would it shine through?
http://forum.xda-developers.com/attachment.php?attachmentid=1639055&d=1358014101
I feel like that what this piece is for?
http://dl.xda-developers.com/attach...e0584da09/50f3058a/1/6/3/9/0/6/0/DSC05692.jpg
but I've got all this white goo there..
tjwaterskier said:
Is this what I'm supposed to be looking at?
http://s8.postimage.org/wu97wki5h/2012_11_24_14_09_39_128.jpg
Look at this photo.. the LCD covers up pretty much the whole area and would block anything coming from the speaker assembly. How would it shine through?
http://forum.xda-developers.com/attachment.php?attachmentid=1639055&d=1358014101
I feel like that what this piece is for?
http://dl.xda-developers.com/attach...e0584da09/50f3058a/1/6/3/9/0/6/0/DSC05692.jpg
but I've got all this white goo there..
Click to expand...
Click to collapse
yes the first picture you linked is correct. Those two leds on bottom are the LEDs for the touch buttons. Trust me the light goes through lol, that bluish white film or whatever color it is, is tinted and light passes through it. Try holding a flash light behind it. They tint it so the light doesnt just shine right through and look ugly, this way it has a even spread and isnt blinding. Even though id rather have mine a little brighter.
I was able to adjust their brightness with this app..
https://play.google.com/store/apps/...251bGwsMSwxLDEsImNvbS5ubmV2b2QubG9nZ3JhcGgiXQ..
Don't think they're maxed out with the default settings.
tjwaterskier said:
So I cracked the glass on my DNA So I decided to take the opportunity to show everyone the inside of the DNA
I still have all the parts, so if anyone wants specific shots let me know.
P.S. Do we think the yellow gasket and white goo = waterproofing?
Click to expand...
Click to collapse
yes, the yellow gasket is for waterproofing. wondering if you would be willing to part with any of the parts for some s-off work
LoL. Neeevverrmiinnndd
is it possible to separate the lcd from glass without damaging it? my glass is shattered,but lcd is fine.
mine is also broken and i am just about to order the digitizer only, is it possible to replace only the digitizer?
Looking at these made me glance at my phone and I noticed.. My camera isn't centered on the back!! WHAT?!?! LoL
How hard is it to just remove and re attach the rear housing? my rear notification LED doesn't work and I want to fix it.

[Q] Issues after changing the digitizer

I have just changed it, but after assembling it, I noticed that even when the screen is off there is a zone that looks like when a car left an oil spill on the road and with certain angles of light you can see green~blue~purple colors. Pic of what I'm talking about: http://i.imgur.com/n5CXv.jpg
I would like to take one of the screen, but for now I'm unable. I'll try later asking for someone's mobile to take a pic.
After taking off the digitizer again, I noticed that it didn't had that colors. But after putting it back on the phone, it had. Seems that it only has it when it's properly placed.
Does anyone know how to stop this happening? It's annoying.
EDIT. When I touch near that zone, it looks like if when you touch a flat screen.
digitizer is making pressure on lcd.
Madfysh said:
digitizer is making pressure on lcd.
Click to expand...
Click to collapse
That was the problem. I compared the new digitizer with the old one, and seems that the old had a felt pad along the borders of the screen. I took it off and after putting it in the new one, the stain went away.
Thanks a lot.

[Q] Ripped off contact on phone middle frame

I got an gt-s5830i with gingerbread 2.3.6 comes with the factory system. The phone get broken, so touch screen and the cover from behind where the battery is. So for couple days the back was covered with tape to avoid the dust and the sand going in on the battery, mainboard etc, dont do that is a really bad idea!!! The tape get ripped off with the handling getting part of a flex cable that looks like black patch frm outside and inside got a little copper plate. The phone works fine and i dont see where this part affects the device. Only the headphones are working strange about not aligned contact cause i donĀ“t use the original phones. Can somebody say what is this part and how can affect the device???
I found nothing on the service manual about this, if is a kind of ground circuit, or interference filter. Pictures attached.
I think that was network strip..like antena
Sent from my GT-S5830i using Tapatalk 2
amolgosavi said:
I think that was network strip..like antena
Sent from my GT-S5830i using Tapatalk 2
Click to expand...
Click to collapse
Probably yes, but i can make phonecalls and use the wifi, even sometime i got 3G connection, maybe is enough with the tiny part that remains on the phone???.i ask cause i gonna replace the touch screen cause is really broken, and was thinking if i buy this strip and not all the middle case. I found 3 pictures to have a better idea where this strip got contact to the mainboard, to clear was for function this strip has. Follow the red arrows. Is amazing to have so quick answer, i will keep looking thanks!!!:laugh:
Damm79 said:
Probably yes, but i can make phonecalls and use the wifi, even sometime i got 3G connection, maybe is enough with the tiny part that remains on the phone???.i ask cause i gonna replace the touch screen cause is really broken, and was thinking if i buy this strip and not all the middle case. I found 3 pictures to have a better idea where this strip got contact to the mainboard, to clear was for function this strip has. Follow the red arrows. Is amazing to have so quick answer, i will keep looking thanks!!!:laugh:
Click to expand...
Click to collapse
One is display strip..one is speaker strip...and one is screen digitizer strip...i already changed my screen digitizer with new screen digitizer....and about that strip which is for network.... there is no connection with screen digitizer with network strip..
Sent from my GT-S5830i using Tapatalk 2

Screen

So my girlfriend dropped her s3 the other night , the screen stays off ( does not light up ) but the touch sensors still work, we can answer calls on it by knowing the approximate location of the answer button, any thoughts on what the issue is ? I would prefer to repair this at home rather than make her pay money through a shop, thanks in advance
Darknod66 said:
So my girlfriend dropped her s3 the other night , the screen stays off ( does not light up ) but the touch sensors still work, we can answer calls on it by knowing the approximate location of the answer button, any thoughts on what the issue is ? I would prefer to repair this at home rather than make her pay money through a shop, thanks in advance
Click to expand...
Click to collapse
It is easy to replace broken GLASS.
but i think you will need to replace screen.
If you purchase assembly of glass, digitizer and screen it will be very easy to replace by yourself.
quaker1985 said:
It is easy to replace broken GLASS.
but i think you will need to replace screen.
If you purchase assembly of glass, digitizer and screen it will be very easy to replace by yourself.
Click to expand...
Click to collapse
The glass isnt broken, perfectly clean with no scratches cracks or nicks , it just wont light up;
i had the same problem once, had to be sent to samsung (or wherever) by the shop where i bought it
buying a display and metal frame (obviously you can't buy them seperatly) plus glass would have cost almost the same
i wanted to find out whether the screen still works and it's a problem with my motherboard or vice versa so i unscrewed all bolts to access where the screen is plugged in on the motherboard but i didn't have another s3 to do the same and check it :silly:
still don't know how amoled displays work so it might be possible that whatever's responsible for backlighting the display broke
w0rinal said:
i had the same problem once, had to be sent to samsung (or wherever) by the shop where i bought it
buying a display and metal frame (obviously you can't buy them seperatly) plus glass would have cost almost the same
i wanted to find out whether the screen still works and it's a problem with my motherboard or vice versa so i unscrewed all bolts to access where the screen is plugged in on the motherboard but i didn't have another s3 to do the same and check it :silly:
still don't know how amoled displays work so it might be possible that whatever's responsible for backlighting the display broke
Click to expand...
Click to collapse
My thought was that the backlight broke or maybe the entire display system is disconnected , I might just have to take it apart for an exploratory operation,
before it went completely black there was a purple stain which grew until two thirds of my display were purple, the lower part where it started was black.
then i managed to open this samsung hardware debugging menu where you can check for dead pixels by letting your display light up in red, green and blue. there i found out that only blue and green pixels very working correctly in the upper third. the next day every purple pixel was dead.
so 2 months after this little stain appeared my whole display was in the same state as your girlfriend's seem to be now.
so i don't think this plug (it sits in place pretty tight) got loose and that's why it doesn't work anymore.
and my sister had exactly your problem. she dropped her s2 and it immediately went black
she hat to sent it in as well ...
good luck
if you find out what's the problem and want to share it, i am curious about it as well
If possible, check for loose connectors first.
I don't know about replacing the screen. The sheer amount of LOCA makes it a messy job.
Probably the display is dead. You'd need to replace the screen+glass.
There is no back light on an oled screen.
Sent from my GT-I9300 using Tapatalk

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