I bought a Moto E in Chile several months ago. It came with a SIM card from the company Claro, but they assured me it was unlocked. I switched the SIM to my Entel SIM card, and it worked fine. I took a trip to the U.S. and tried to use a SIM card from someone else's phone, but it asked for a PIN. I just figured the SIM was PIN locked, gave up and forgot about it. Now I'm in Colombia, and I tried several SIM cards from Claro, but they don't work. With my Chilean Entel SIM card, I still get roaming network access, but if I put any other SIM in (even my Chilean Claro SIM), I get no signal. Bizarre because the phone was originally a Claro phone.
So did the Entel SIM card somehow lock my phone to Entel?? That's the only explanation I can think of... If so, how can I unlock it?
Jaymer81 said:
I bought a Moto E in Chile several months ago. It came with a SIM card from the company Claro, but they assured me it was unlocked. I switched the SIM to my Entel SIM card, and it worked fine. I took a trip to the U.S. and tried to use a SIM card from someone else's phone, but it asked for a PIN. I just figured the SIM was PIN locked, gave up and forgot about it. Now I'm in Colombia, and I tried several SIM cards from Claro, but they don't work. With my Chilean Entel SIM card, I still get roaming network access, but if I put any other SIM in (even my Chilean Claro SIM), I get no signal. Bizarre because the phone was originally a Claro phone.
So did the Entel SIM card somehow lock my phone to Entel?? That's the only explanation I can think of... If so, how can I unlock it?
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Bands might not be supported! That's the best probable explanation since you have an unlocked phone, inserting a sim shouldn't lock it!
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crohit911 said:
Bands might not be supported! That's the best probable explanation since you have an unlocked phone, inserting a sim shouldn't lock it!
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I checked that just in case, but the bands are supported. Anyway, if the bands weren't supported I wouldn't get roaming access with my Entel SIM either, right?
The people at Claro (and at Movistar too) told me I need to contact the store where I bought the phone and ask them for an unlock code. Unfortunately I don't have the receipt with me in Colombia, and I don't remember which store I bought the phone at... I guess I'll try just emailing every store I might have bought it at, but if that doesn't work, what other option do I have?
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hi guys does anybody know if it is possible to get my o2 xdmini s to except a 3 sim card, it excepts all other sim cards (virgin - vodafone) etc
thanks, jim
Think the simple answer is no.
My understanding is that three use a different frequency and specification - ie wideband CDMA for their mobile coverage, which is not compatible with sims from other carriers using gsm and/or 3gsm services.
If you correctly use the word "accept" instead of "except" in your future posts it will be much easier for people to help you.
one thing that i know is that it will work but no 3g
ultraprimeomega said:
one thing that i know is that it will work but no 3g
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how? i sim unlocked my G4 mini s. It works with o2, vodafone and should be fine with orange.
But I did check to use my 3 simcard. However, it doesn't accept the card at all. (not only can't use 3G, but no phone feature is available to use)
wildcolor said:
how? i sim unlocked my G4 mini s. It works with o2, vodafone and should be fine with orange.
But I did check to use my 3 simcard. However, it doesn't accept the card at all. (not only can't use 3G, but no phone feature is available to use)
Q: How do I know my G4 has ever been CID unlocked?
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Try SIM Unlocking again. A 3G sim means that it's capable of 3G speeds in a 3G device. I'm currently using a 3G sim in a non 3G device and all is good.
If you didn't CID unlock your device yourself....more than likely it's still CID locked. G4's were only able to be CID unlocked by imei.com or something like that till now. There's a new CID unlocking tool floating around that works on G4's. Give it a try.
dwny said:
Try SIM Unlocking again. A 3G sim means that it's capable of 3G speeds in a 3G device. I'm currently using a 3G sim in a non 3G device and all is good.
If you didn't CID unlock your device yourself....more than likely it's still CID locked. G4's were only able to be CID unlocked by imei.com or something like that till now. There's a new CID unlocking tool floating around that works on G4's. Give it a try.
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Thanks for the reply. But i thought the 3 networks and other networks are working completely different.
I have a sim-free phone. I can use O2, Orange, Vodafone, T-mobile, etc. But when I put my 3 sim-card in. It doesn't allow me to use it. I don't care the 3G speeds. It will be fine to me if I can use the 3 sim card to make a phone call.
The same situation for my Wizzard (O2 Mini S).
wildcolor said:
Thanks for the reply. But i thought the 3 networks and other networks are working completely different.
I have a sim-free phone. I can use O2, Orange, Vodafone, T-mobile, etc. But when I put my 3 sim-card in. It doesn't allow me to use it. I don't care the 3G speeds. It will be fine to me if I can use the 3 sim card to make a phone call.
The same situation for my Wizzard (O2 Mini S).
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i sometimes use a 3g sim and its the same as my regular sim but as long as the sim is for a GSM network it will work but of curse it has to be on a sim unlocked phone
ultraprimeomega said:
i sometimes use a 3g sim and its the same as my regular sim but as long as the sim is for a GSM network it will work but of curse it has to be on a sim unlocked phone
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My Wizzard is Sim Unlocked, CID locked. I can use my regular sim cards, like O2, Vodafone, etc.
But why can't I use my 3g sim card to make any call? Any idea about this will be appreciated.
i believe the wizard phones arent made for 3g. so thats probably why your
3g sim wont work.
i emailed imei-check.co.uk and this was the reply
"This is TECHNICAL IMPOSSIBLE. Your device is a 2G device and can handle all GSM SIM cards.
"3" (3G network) does not have GSM SIM cards. They use special U-SIM cards (note the U in front) which are NOT GSM compatible.
In short: To use a "3" sim card you need a 3G/UMTS device which can handle U-SIM cards. Your device is NOT a 3G/UMTS device and thats why it will NEVER be able to use a U-SIM."
that sucks ive got 12 months left of my contract
jimblob said:
i emailed imei-check.co.uk and this was the reply
"This is TECHNICAL IMPOSSIBLE. Your device is a 2G device and can handle all GSM SIM cards.
"3" (3G network) does not have GSM SIM cards. They use special U-SIM cards (note the U in front) which are NOT GSM compatible.
In short: To use a "3" sim card you need a 3G/UMTS device which can handle U-SIM cards. Your device is NOT a 3G/UMTS device and thats why it will NEVER be able to use a U-SIM."
that sucks ive got 12 months left of my contract
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ouch that really does suck...
jimblob said:
i emailed imei-check.co.uk and this was the reply
"This is TECHNICAL IMPOSSIBLE. Your device is a 2G device and can handle all GSM SIM cards.
"3" (3G network) does not have GSM SIM cards. They use special U-SIM cards (note the U in front) which are NOT GSM compatible.
In short: To use a "3" sim card you need a 3G/UMTS device which can handle U-SIM cards. Your device is NOT a 3G/UMTS device and thats why it will NEVER be able to use a U-SIM."
that sucks ive got 12 months left of my contract
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Exactly, I have 17 and a half months left for my 3 contract.
But the guy "ultraprimeomega" above mentioned, he could use the 3 simcard as well as other simcards. It's very strange to me
My girlfriend bought a T-mobile HTC radar off craigslist and It wouldn't read a T-mobile sim card. Which I though was weird. So I bought a unlocked code and unlocked it with my AT&T sim card. The phone will work with the AT&T sim card but not with a t-mobile sim card. I've try a contract and pre-paid T-mobile sim and nothing. I went to T-mobile and got a brand new sim card and still nothing. Like I said if I put my AT&T sim in the phone it work fine. Can some one please help me to get this phone to read a t-mobile sim. I though once you unlocked it you could use any carrier that use a sim card.
you'll have to call t-mobile to activate it with the sim card
hardaysknight said:
you'll have to call t-mobile to activate it with the sim card
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I don't think so. I regularly bounce between T-Mobile and AT&T with all my unlocked phones. The only limiting factor is the radio and the data bands that it receives. And, of course the Radar was made for T-Mo. Mine has always been great there.
Now, there are two versions of the phone. The US version is simply called the Radar and can use either T-Mobile or AT&T's networks. The international version is model C110E and called either the Radar or the Omega. It will work on AT&T, but it does not have the T-Mobile bands. It is made for data networks in Europe and it additional bands for Asia. The antenna configuration is different in the two phones.
Does your Radar say "T-Mobile" in the top right corner? Is it possible that you have the C110E?
I got a unlocked code and it works on my at&t sim card but not a T-Mobile one. I've try contact and prepaid sim cards. Nothing! I got a new sim card and nothing! It a T-Mobile HTC radar. It should work on T-Mobile but it don't. A Friend of mine said T-Mobile has lock the phone from there end. I got the unlocked code and it works with at&t sim but not T-Mobile. I don't like the windows one. I've unlocked 3 mytouch, 4 SGII and a galaxy note. This has been a pain in the ass from day one. If u think of a idea let me know it won't hurt.
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Maybe the IMEI has been blocked by Tmo? Call and find out.
hi, I have two phones blackberry priv and zte axon 7. they seem to be unlocked, because when I insert sim card they won't ask for unlock code. originally phones were for Movistar Costa Rica, I bought them on ebay and want to use in europe. but when I insert sim cards they don't get service or any signal, but recognize that sim is inserted and even read sim card number. any idea what can be causing this? btw I can't change anything from secret menu when I call *#*#4636#*#*. please advice me something, thank you very much
someone any advice?
Hi
For my work I use two sim cards from two different countries, and I bought Italian TIM brand of ZE554KL with TIM firmware, thinking that it was DUAL SIM
Even the seller had told me that this phone is dual sim.
Unfortunately, it's not, end there is not any entry regarding dual sim operation in connection menu.
For me this is a problem, because I should use two phones.
I know that many users in Italy who have this phone, have this same problem.
All the two SIMs work well. BUT…
If I want to use Tim sim, I have to put it in the first place in the card tray, or when I have to use Telenor Sim, then I put the Telenor Sim in the first place on card tray.
Simply, every time I should change the place of the sims.
With two sim, one, or no sim inserted, the management of the sim does not exist.
Question:
Is it possible that this phone is different in the hardware configuration for the Italian brend TIM (without internal contacts for the second SIM), or is it only a matter of software management?
I kindly ask you to give me an answer regarding the possibility of enabling the second sim.
SN:H8AZCY02Z387SAL
C.P/N: ASUSZE554KL
Build:TIM_ZE554KL
Thank you very much.
Radi
ITALY
Tim Operator
(second SIM, Telenor operator)
Long story short...
I have alway had my personal pones used in Mexico and bought in USA (ebay) I have neve had any issue as far as the phones are GSM unlocked, my last phone was the LG G7, new open box from eBay, I use the phone in Mexico without any problem as well as I use it here in Houston, 4G data, calls, SMS etc..
I arrive 3 days ago to spend time with family and I got a preowned Verizon LG V60 GSM unlocked, as soon as I put my SIM card from ATT Mexico it says Service Disabled and the Network Options are greyed with no option to change anything, I already Crossflash to the US Cellular ROM and still have the same problem, I know the phone is unlocked cause I put a SIM from Telcel and it get signal and Roaming and also detect the networks, my question is, have something changed with the service providers here that blocks the SIM from other countryes?
The only think that I notice is that I have a cheap Samsung A13 from my work In mexico, bought in Mexico and If i put the SIM card there I notice a icon of VoLTE in the signal bar, is that the LG V60 does not support VoLTE?
PonchosoftX said:
Long story short...
I have alway had my personal pones used in Mexico and bought in USA (ebay) I have neve had any issue as far as the phones are GSM unlocked, my last phone was the LG G7, new open box from eBay, I use the phone in Mexico without any problem as well as I use it here in Houston, 4G data, calls, SMS etc..
I arrive 3 days ago to spend time with family and I got a preowned Verizon LG V60 GSM unlocked, as soon as I put my SIM card from ATT Mexico it says Service Disabled and the Network Options are greyed with no option to change anything, I already Crossflash to the US Cellular ROM and still have the same problem, I know the phone is unlocked cause I put a SIM from Telcel and it get signal and Roaming and also detect the networks, my question is, have something changed with the service providers here that blocks the SIM from other countryes?
The only think that I notice is that I have a cheap Samsung A13 from my work In mexico, bought in Mexico and If i put the SIM card there I notice a icon of VoLTE in the signal bar, is that the LG V60 does not support VoLTE?
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Click to collapse
VOLTE is usually softwarw specific and sim card specific. a tmobile v60 will get you volte on tmobile yes but other operators on tmobile network mabey not. Basically buy the right V60 to go with your sim card and if you carrier operates on tmobile network then get tmobile v60 etc and so forth.