No LCD, just backlight - Xperia Z2 Q&A, Help & Troubleshooting

Hi,
Trying to fix a Z2 for a friend. She dropped it, smashed the screen. You could still see the LCD, but the digitizer was fubar. Ordered a new screen assembly, but after the replacement only the LED backlights work - no LCD at all. To test, I reinstalled what was left of the old screen, and no LCD, just backlight, so I don't think it's the new screen. So then I ordered a new main ribbon cable and replaced it. Same result: no LCD, just backlight. You can hear the phone on when it's on, the phone "responds" when you touch the screen, you just can't see anything. I upgraded to the latest software update tonight using PC Companion, but no change.
So, the only thing left is the motherboard, right? I know there is a fuse on the motherboard that, when it fails, it kills the backlight and leaves you with only the LCD. I have the opposite problem. I'm hoping maybe there is something like that for the LCD??
Thanks in advance,
Heath

I have same issues with you and also try ten new lcd all show backlight only..what your solution??

Have you tried to connect it via a MHL cable to TV ?

Related

[Q] Help! broke scree

So dropped phone and screen went out. Replaced amoled and digitizer, device powered on and lit up home keys, but no display still. Replaced main board, in case video was out on board, but no joy. Any thoughts? No custom software or anything....
Maybe you didn't clip on the ribbon cables all the way. Or, just try pulling the battery and booting it again.
When I replace my screen, screen didn't work for first few boots.
ddochi11 said:
Maybe you didn't clip on the ribbon cables all the way. Or, just try pulling the battery and booting it again.
When I replace my screen, screen didn't work for first few boots.
Click to expand...
Click to collapse
I checked and checked, digitizer works, I can reboot and swipe unlock, adjust volume, but no screen. At this point I'm thinking bad LCD. Thoughts?
Thx for response and ideas though....
I bought a replacement but ut was a cheap fake, not an OEM screen. It went purple then black within 10 minutes. I got my money back (thank you PayPal) and made sure the next one was an OEM screen.
I hope you didn't spend too much on the repair parts. You can pick up a new Note for about $290 now.

Blank screen, only backlight ON

Hello everyone.
I have a problem with my smartphone Sony Xperia Z2. I dropped it and the display broke. I bought a new display. When I connect he went crazy. He began to open the application, clicking like 10 fingers working on it simultaneously. Because I thought that the display is faulty, I've exchanged for a new one. But now even bigger problem. When I turn on him, he does not show anything on the screen except the backlight. Do you know what the problem is and whether anyone had a similar problem? So, when the smartphone turns on, lights up only the backlight but nothing on the screen showing a. At first, there is a lot of vertical lines on display, and once he just fade out, and from that moment display is blank only backlight working. I try to update software, but nothing change. Restarting, and turning off also nothing.
Please help me solve this, for me very frustrating problem.
anyone?
rrraka said:
anyone?
Click to expand...
Click to collapse
Did you ever get this resolved?
I had this issue after a screen replacement for a shattered screen. I was sure I had damaged something in the process (ribbon flex cable, motherboard, etc). Turns out the replacement screen was faulty. A new working screen solved the issue.

Touch screen stopped working

http://www.reddit.com/user/MeowMixSong
I tried to replace the front glass, (not very successful). I got the front glass off, but the LCD was still stuck to the screen, even after heating it up with a hair dryer. at first, none of the buttons except for power and VolUp and VolDn were working, so I took apart the phone completely, (MB, and screen/bezel assembly as one unit) and noticed that a connecter came loose on the touch screen link to the lower buttons. I got the home, menu, and back buttons to work again, but I still can't use the touch screen at all. It simply doesn't recognize input. Is there a way to fix the touch screen? It displays everything fine, but input via touch is now impossible. Is there a connecter that I may have missed? I would like to not spend $71 if I don't have to buy a new front screen/bezel assembly
You have a hardware fault caused by overheating the digitizer, replace the hardware.
It's quite common after screen replacement, which is why the screen assembly is the sold in one piece.
boomboomer said:
You have a hardware fault caused by overheating the digitizer, replace the hardware.
It's quite common after screen replacement, which is why the screen assembly is the sold in one piece.
Click to expand...
Click to collapse
Well, now that I tore it apart again, and put it back together, the phone won't turn on at all. ****. Now it looks like I'm going to have to buy one. I'm now back to my backup phone, which is a i997 flashed with CM11 (unofficial) 4.4.4. Do you think I EMPed it by accident? Even plugging it in, it won't signify charging at all.

LCD Backlight is on but there's no video output

Hello!
My phone fell from a high place some weeks ago and the screen shattered. Touch was unresponsive, clicking everywehere, but LCD was fine, i could see everything on screen normally.
Ordered a new screen. Changed it, but when I turned it on, only backlight of the LCD was visible, but it was displaying nothing. I thought it was a defective screen (either way, it was, lots of stuck pixels), sent it back and bought another from the same seller. When I changed it and turned it on, again, no video output, lcd would light on but woundn't display nothing on screen. Googled a bit, found out it could be a defective fuse on the motherboard, and that soldering it again would solve. I know nothing about this kind of stuff, so I picked up a tweezers and apllied a little force on every fuse, because I thougth that way I could try to solve it. Well, it worked, kinda. I put the screen above that blue plastic glue only for testing, and it worked, I felt reliefed for seeing sony boot logo again. Figuring out it had worked, i took out the screen, took out the blue plastic, and glued the screen back on. For my surprise, it had the same problem as before, and it doesn't matter what I do now, it wont work anymore, only displays a black backlight with no video.
Could anyone help me out with this? Give me a hint of why it worked once but not anymore. Could it be there's really a defective fuse, or it was just a coincidence that it worked after it had force apllied? Also, the Screen flex is kinda loose, it keeps coming off all the time, and it's really hard to plug it to the LCD sometimes, is it supposed to be like that, or could it be the culprit? Also, touch is working normally, i can't see nothing on screen but i can click and feel it vibrating.
It's kind of a big text, but that's the way I could explain it. Sorry for the bad english, it's not my native language.
And thanks in advance if anyone can help!

Touchscreen ghost touches(screen flickering)

Hey guys, recently I had my Z2 sent to a service shop because it wasn't turning on or charging. The guy at the shop said that it was the battery fault and he changed it, but he also told me that the screen was not working( flickering, ghost touches, unable to work on it). So he put my old battery on and when I went home the phone actually turned on and booted up, but still I had the screen problem. So whenever I touch the screen it doesn't respond and it touches by itself. Tried putting it on rice for 20 hours, dried with a hairdryer and assembled dissamssebled the screen jacks, still the problems wasn't fix. Do I really need to change the whole LCD or is this a problem that can be fixed?
Shawiee said:
Hey guys, recently I had my Z2 sent to a service shop because it wasn't turning on or charging. The guy at the shop said that it was the battery fault and he changed it, but he also told me that the screen was not working( flickering, ghost touches, unable to work on it). So he put my old battery on and when I went home the phone actually turned on and booted up, but still I had the screen problem. So whenever I touch the screen it doesn't respond and it touches by itself. Tried putting it on rice for 20 hours, dried with a hairdryer and assembled dissamssebled the screen jacks, still the problems wasn't fix. Do I really need to change the whole LCD or is this a problem that can be fixed?
Click to expand...
Click to collapse
Yes, you have to change the screen, or more precisely, the digitializer.
But since the LCD and the digitialier come in one-piece, you have to change it as a whole, but at a much lower price, as your screen can be sold again and recycle the good LCD panel.
iXaidyiu said:
Yes, you have to change the screen, or more precisely, the digitializer.
But since the LCD and the digitialier come in one-piece, you have to change it as a whole, but at a much lower price, as your screen can be sold again and recycle the good LCD panel.
Click to expand...
Click to collapse
So replacing the LCD would fix the problem right? That's great then because I found an LCD with a very low price (20$), completely new on ebay and I sucessfuly dissassembled the old LCD out of the phone. I'm gonna buy it as soon as possible. Thanks man.

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