[Q] Problem with USB connection - Moto E Q&A, Help & Troubleshooting

When I connect my phone to the PC, the message saying "connected as a media device" appears. The PC tries to install the drivers but it fails. In the Devices Administrator's window the phone is visible under the "Portable devices " category with a caution icon. I have motorola's Device Manager installed. I had the same problem when I tried to root it; but eventually, don't know how, i was able to unlock the bootloader, and that same day, to copy some files in sd card. Currently, I'm using CM 11 rom and no custom kernel. I really don't know what to do.

Related

[Q] MTP has stopped working

I have installed the 10.1.3 Cyanogenmod Rom on my Nook Tablet, and everything was working normally. Specifically, I could connect it to my Winodws XP system via USB and transfer data via MTP. I wanted to repartition the internal storage from the 11 and 1 GB shared. The process required installed ABD, and I didn't understand at first that this processes required ADB access in recovery mode. I was able to repartition the device the way I wanted and reinstall everything, however, afterwards I could no long access this device over USB as an MTP device, or a PTP device, or a USB device. I think this is probably a driver problem, but I don't know what to do to fix it.
I'm using Windows XP SP3, I have Windows Media Player 11.
When I have My Nook set as an MTP device, the system looks like it is installing an MTP drive, but does not complete. The Entry in device manager only describes is as an "MTP Device" but that there is no driver installed, and keeps prompting in the system tray that it is installing an "MTP Device" driver over and over again.
If PTP is selected, is shows as a USB still camera, but I cannot access any thing on it, and in USB mode I just have a USB device in device manager with an "!" on it.
Any suggestion on how I can get the correct drivers reinstalled?
Thank
For me Unfortunately, MTP application has stopped problem is solved !!!
Read my post #6, problem is solved !!! very minor point but we tend to overlook it...
http://forum.xda-developers.com/showthread.php?t=2547187
Do vote me Thanks if your problem is solved...:good:

[Q] Mobile to pc connectivity problem

Hey guys.
I have Samsung galaxy ace 5839i (stock for 5830i) and I am using it for a few years, but this problem came for the first time.
Always, when I try to connect my mobile to pc using cable, it just won't connect, it won't even show me the notification of connecting.
Before this problem, I connected it to fedora linux and it was succesful, but now? It won't show me that USB sign even in windows.
Any help?
Thanks in advance
@LiQuDiAk, basically s5839i and s5830 i are identical in many areas ,, few questions though,, did you root your device or you are on android 2.3.6 stock version / kernel 2.6.35.7 ?
when you are in your windows device manager ( while you are connected , do you see any exclamation / question marks in front of the corresponding driver), you can always uninstall your old driver, reboot , then try compiled driver in attachment , and reboot to take proper effect in your registry (tested on win xp/7 -32bit) . Also check your device settings>Application>Development > USB Debugging and make sure the option is checked. now lets check your debugging mode through ADB command and see if your device is being recognized. download platform zip attachment, unzip it and put the folder someplace like your desktop. Now open your command prompt (cmd) through whatever means you are comfortable and change directory (cd) to the unzip folder or simply open your folder and drag/drop adb.exe into your CMD to be in the right place very fast. Then type "adb devices" without quotation marks and report for more troubleshooting .Assuming your Samsung cable is not faulty of course.
@ehsanotaku Yes i did root my phone on pheonix fire rom. No i do not see any. And debugging is checked, that was my first guess why it was causing this. I was checking, whether my device is recognized in linux (only available OS in present) and it was NOT, but the cable is not faulty, because it was charging my phone... but i will do recognize process on windows, hope it will get better. But thanks so far!
so, the driver didnt help, but the adb devices got me something long which i do not completely understand (i am a girl and not IT) so...
LiQuDiAk said:
so, the driver didnt help, but the adb devices got me something long which i do not completely understand (i am a girl and not IT) so...
Click to expand...
Click to collapse
off topic though, gender discrimination is prejudice,, sorry if you are offended . Learning from each other despite your gender,does not undermine your knowledge EVER mate You might find it hard to believe, but I am quite novice in android stuff myself ( learning a great deal from some female members though ).
Back to topic at hand now,,,So let Perfectly Clear take away the time-consuming tasks and fix some stuff ..1. so you can not access your sdcard's content from either systems,, even if you try some live bootable Ubuntu disk/flash into your system and boot it up,, you can't access the mount drive content , right?
2. screenshot of your device manger while you are connected always help mate
3. those long streams of numbers and words is supposed to be your device name , it means your device is communicating with your pc ( /sdcard/ should not be corrupted). You can push (copy ) some vital files to your device with following command :
again same path >> put some file into your desktop (drag/drop to cmd)
i.e: "adb push C:\Users\ehsanotaku\Desktop\test.txt /sdcard/"
back to your device and check root of your files with whatever file explorer you got to approve the theory
4. forgot to ask , just to be on the safe side your device is not in boot loop process, stuck on samsung splash screen or something like that, right?
okay, thanks!
1. I cannot access it trough USB to mobile way, but from SD card adapter, yeah I can (it is just the weird feeling, when you always have to put out your sd and do it that way, i would like to sort this out)
2. http://s1.postimg.org/nkta50u3x/Untitleddas.png I suppose the unknown device is my phone.
3. Just a question, my phone is not connected, i cannot access it and this doesn't help
4. Nope, it is working, i can access everything, just this connecting problem i have. anything else is running smoothly.
Let's say any of this will work, do you think flashing a stock rom will help? I am not sure, if this is problem of rom or not, so...
And maybe i wasn't clear (my bad if not) but when i plug the cable in my device and pc, pc will make this sound of new device found, but it wont show me anything, so my phone. It will charge, but it wont connect, it is behaving like it is on a charger and not connected to the phone.
@LiQuDiAk, Hasty actions are done in a hurry, sometimes without the necessary care or thought. Now let's not leap to any conclusion about your Android custom Rom and flashing back to stock. lets focus on your first most obvious problems,which is driver related.
You didn't declare your flavor of windows: i.e: Windows x86 based-PC;professional 7
Not so sure of your OS Name/Version and System Type, search "system information" in your search box.
Your task manger depicted ACPI x64 ( 64-bit system, no wonder previous 32-bit compatible didn't work out for you ).
Symptoms observed so far:
1. USB cable only charges ( remember your USB cable data line might be the culprit. Just in case of only charging,checking with another set recommended. Your USB port might be problem, some dirt or faulty data line, checking with another USP port doesn't heart though.
2. Windows recognizes something more (like in your case, struggling to find proper corresponding driver), but cannot see it as a Samsung android device (cannot allocate the installed USB drivers to the device).
-If you got Kies (Samsung proprietary software) installed on your PC, delete it with a descent uninstaller program such as CCleaner free version .Kies might cause driver conflict , use it as only last resort , if all drivers failed to communicate with s5830i device.
-Also Uninstall your previous given driver same way, now restart , back to system and grab set of universal Samsung Drivers from attachment .
3.Can't see your "USB connected" in Android notification bar, so you cant click on it and mount your storage data part while you are connected to your PC.
-Normally, when you plug in your Android device, Windows will recognize it as an MTP (Media Transfer Protocol) device and quietly mount it.
However, if you’ve ever attempted to unlock your device such as to install a new ROM or root it, then such miss behaviors might be expected occasionally .
Before i go for more troubleshooting , please provide a full screenshot from your "About Phone" page in your settings . I am quite curious about this phoenix Rom you have mentioned though . I am quite familiar with at least dozen of discontinued/ported projects, but never heard of such ported Rom from other models into s5830i .
Couple of solutions :
Navigate to your settings,Storage and touch the upper-right corner for the “USB computer connection” options, if you have this part available.
make sure “Media device (MTP)” is selected. ( if you have USB Utilities section or whatever added section in your custom settings go there . Selecting that will do the trick. If it does not, then you likely have a driver problem.
Open your device manager, Right click on your unrecognized device in question,choose update driver software, choose Browse my computer,find it through given x64 drivers in your package ,Restart. ( After a successful installation, restart your PC, you must have something like the picture in attachment ) .
Problem was not resolved, Uncheck your debugging option,power off your phone. Now hold Volume(+) + Home + Power for a couple of seconds simultaneously to get to your Samsung Recovery or your Clockwork Recovery, choose Reboot( might be some process/service in your background, which interfere with your Auto USB connected feature of your device. See if the problem is being resolved .
Problems have been persisting, we might need to format your SD card, but before that, insert it into your card reader, in your file explorer window choose Tools>Folder options>select view tab> tick your select hidden file.folders. Now copy all of your SD card's contents into some folder, safe inside your PC.
We can format your card through your clockwork mod recovery console, or some partition tools such as free mini partition wizard,,
problem still persist? let me know
Hey
After some rest with this, my mobile got it solved (dunno why, just once tried to do it and it works.)
So, thank you very much with your answers!!!!
And about that screenshots, I will PM you
But, really, thanks a lot, mate!!!!

Honor 5X USB Problem

After i put Lineage OS on my device, my PC cannot detect the phone, in device manager device shows up either like 'Android' or 'Unknown device'. This problem only exists on my PC, while on other computers the phone is detected without any problem and i am able to transfer files. How can i fix this? I have tried installing HiSuite to get the drivers but didn't fix it.
It's easy
Please enable USB data transfer or MTP data transfer in options appear in notifications
Follow above and should work

Transfer files without HiSuite

Is there any way to access the internal storage through USB without using Huawei's HiSuite program?
I would expect standard mtp or ptp to work, but when I select those options, the only drive that shows up is the HiSuite install "cd".
Thanks in advance!
have you enabled USB debugging on your phone?
If not enable please enable it and try again
I've enabled debugging, but that doesn't change anything.
Surely I should be able to use MTP without needing to enable debugging?
ofcorse, its standart for every phone, but sometimes user dont instal drivers, so we see device, but not storage.
what pc version, mac you use?
on windows, copmuter, right click, device manager, connect phone with pc, there need to be yellow alert simbol, pres on it, instal drivers etc, ofcorse, if you instal hisuite, you shuldnt be problems to connect phone without instaling drivers, because hisuite install all needet things, but who knows, maybe for tohers not working things liek for me
Make sure the drivers are correctly installed for your phone.
In my case, an antivirus software update was causing the MTP driver to malfunction. The yellow caution icon was activated when I went to the 'Connect Phone with PC' tab in the Device Manager (Windows Explorer / This PC + right click / Manage). I opened the antivirus program and it asked me to restart the PC, which I did. After restarting the PC, I connected my phone and I was able to see it as a removable device (a.k.a. external device, a.k.a USB device) and transfer files through Windows Explorer as usual. So, basically, make sure all the Windows Updates and antivirus updates are 'updated'. Best of luck.

Cannot Transfer files to PC (LGE MTP Device): This device cannot start. (Code 10)

Device USB\VID_1004&PID_62CE&MI_00\6&8563cbe&1&0000 requires further installation.
Lg Drivers 4.2.0 Installed. Running Windows 10 x64.
Also the phone doesn't even recognize it's connected to a PC unless USB Debugging is turned on, i.e doesn't give options for transferring files , charging device, Transfer photos etc from the pull down menu.
When in usb debugging mode if i select Transfer Photos the PC recognizes it, but not if I select transfer files.
Any ideas?
Spaceboy60 said:
Any ideas?
Click to expand...
Click to collapse
Hi
have you checked if the device is recognised in the device manager?
Especially after changing to file transfer?
If there is a error code in the device manager the driver cannot be installed.
First to check is c:\Windows\INF\setupapi.dev.log - here its explained what didnt worked.
logg.sar said:
Hi
have you checked if the device is recognised in the device manager?
Especially after changing to file transfer?
If there is a error code in the device manager the driver cannot be installed.
First to check is c:\Windows\INF\setupapi.dev.log - here its explained what didnt worked.
Click to expand...
Click to collapse
Well I did get it working after reinstalling drivers, in MTP mode anyway.
However after installing the lg drivers and booting into download mode g5 shows as "unknown device" in device manager.
Think there's something wrong with phone, when I try installing a custom ROM instead of loading the default language initially it shows the last language I used, screen goes black when I make phone calls (all roms now, even after formatting data (instead of wipe)) and when I backup with TWRP, there's always a problem restoring the image: basically half the apps I had are gone upon first boot After restoring, a lot of apks won't install (says they're corrupt (they're not)), some play store apps won't install, lots of apps crash etc.
Need to restore to stock but since my device isn't even recognised under windows device manager there's no way to use uppercut/LGUP.

Categories

Resources