VS985 Front and Rear camera not working - Verizon LG G3

I've noticed in the last month or so that my VS985 cameras are not working. Launching the camera app just shows a black display with the "back" button. I was rooted but reverted back, I bought the phone in December, rooted in January and had no issues until more recently. I took the following steps to troubleshoot:
1) Try "Google Camera" as opposed to stock app
2) Unroot
3) Verizon SUA to 24B
4) Disassemble and reseat connections
None of those steps have proven any good. I'm not sure whether this is a hardware issue or a software issue at this point. Would both cameras just happen to die at the same exact time? Or, could this be something deeper than the OS?
On a side note, has anyone else had issues with the SIM card randomly not being recognized, warranting battery and SIM removal? Thanks for the help everybody!

Related

Warning: Camera failed error on my new galaxy s3

when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
Some custom kernels have a problem with the highest resolution for the front camera due to memory allocation. Go to settings / applications / all and clear data for camera.
Load up the camera switch to the front one and check its working.
If it is don't select the highest resolution for the front camera use the middle one.
If that doesn't work maybe another problem.
Please state what rom and kernel versions you are running, more info the better.
Sent from my GT-I9300 using xda premium
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
Appears to be a S3 problem specificically, camera failure problems. Google ' galaxy s3 camera failed ' and there are numerous reports ranging.
from only a day old out of the box to a couple of weeks. Some reports of total failure, some hardware restart temporarily fixed, some app sharing hardware such as skype hogging the camera.
I think Verizon in the US are saying return for replacement..
Hope this helps.
Having the same problem. I thought it might have been an app I installed - I uninstalled all apps that used the camera. Still no dice. Did a factory reset. Still no dice.
Called Verizon and explained that I'd already tried a factory reset to no avail. The service rep didn't ask me to do anything else. Because I've full device insurance coverage I'm getting a new phone overnighted and should have it no later than 3pm tomorrow.
j0shtalgia said:
Having the same problem. I thought it might have been an app I installed - I uninstalled all apps that used the camera. Still no dice. Did a factory reset. Still no dice.
Called Verizon and explained that I'd already tried a factory reset to no avail. The service rep didn't ask me to do anything else. Because I've full device insurance coverage I'm getting a new phone overnighted and should have it no later than 3pm tomorrow.
Click to expand...
Click to collapse
i am having the same issue, and also hve full insurance, however they will not replace my phone with a new one, only factory refurb. Who did you speak to about getting a new phone? this is really frustrating...
s3 camera fail fix
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
I had the same issue and tried factory reset, 3rd party camera apps. nothing worked even updated camera firmware and phone firmware still black screen with camera fail. I took off the battery cover, removed the battery, removed the phillips screws in back. carefully popped off back housing and the camera flex cable is right there. i simply unclipped and reconnected it and made sure the camera was seated tight by pushing on it.(carefully as not to damage lcd). I will say i have no warranty because i bought second hand but the are no void stickers over screws so no way to tell its been opened. camera works perfect now. I repair phones as a hobby and remebered the galaxy one having a speaker issue just like it. anyway worth a shot or if you have a warranty just get a replacement but it took me about 3 minutes,
Camera fail
I would like to update the post with my findings:
Since my last post, I did a warranty exchange on the phone. Upon receiving the new one, I reverted the broken one back to stock through the tutorial on XDA (using a prev leak bootchain, ODIN flash, etc).
All went flawlessly, and after reverted to pure stock, the camera worked again. I re-rooted and re-flashed a variety of ROMs (ASOP & TW). camera worked fine through all of it. It wasn't until I did play store updates that things went bad. After the updates the camera stopped working again. So Once again I flashed back to stock. Camera worked again. I felt comfortable doing this as I could re-produce the problem and solution.
After fooling with app updates etc I determined that the Google Talk / Goog Hangouts update was the culprit. Once that was installled the camera was inaccessible. I have since not taken that update (been a few weeks now) and all is still fine.
moral of the story to folks out there, watch out for the Hangouts update. I dont have any more info than that. Just wanted to share.
412ecase77 said:
I had the same issue and tried factory reset, 3rd party camera apps. nothing worked even updated camera firmware and phone firmware still black screen with camera fail. I took off the battery cover, removed the battery, removed the phillips screws in back. carefully popped off back housing and the camera flex cable is right there. i simply unclipped and reconnected it and made sure the camera was seated tight by pushing on it.(carefully as not to damage lcd). I will say i have no warranty because i bought second hand but the are no void stickers over screws so no way to tell its been opened. camera works perfect now. I repair phones as a hobby and remebered the galaxy one having a speaker issue just like it. anyway worth a shot or if you have a warranty just get a replacement but it took me about 3 minutes,
Click to expand...
Click to collapse
I would just like to share my experience, it may help someone... I also had this problem and fixed similar to desc. above... I had taken apart phone and cleaned out mostly all of my connectors because of water damage/corrosion issues.. I suppose I had bent the cam ribbons slightly out of place... this in turn, for some reason maybe somebody with more knowledge can answer, caused the phone to no longer power up or show any sign of life... I could not figure out and ended up paying my deductable for new phone... I knew it was specifically related to me removing the cam because I had already cleaned and got phone to a working state, but the cam didnt work so I took apart again cleaned cam port and voilĂ  my phone stopped powering up completely... wtf! sooooo I just recently went back after reading above, and dramatically bent the cam ribbons to make sure contact was good... now everything works.. ya live and learn
snowboardwcu said:
I would like to update the post with my findings:
Since my last post, I did a warranty exchange on the phone. Upon receiving the new one, I reverted the broken one back to stock through the tutorial on XDA (using a prev leak bootchain, ODIN flash, etc).
All went flawlessly, and after reverted to pure stock, the camera worked again. I re-rooted and re-flashed a variety of ROMs (ASOP & TW). camera worked fine through all of it. It wasn't until I did play store updates that things went bad. After the updates the camera stopped working again. So Once again I flashed back to stock. Camera worked again. I felt comfortable doing this as I could re-produce the problem and solution.
After fooling with app updates etc I determined that the Google Talk / Goog Hangouts update was the culprit. Once that was installled the camera was inaccessible. I have since not taken that update (been a few weeks now) and all is still fine.
moral of the story to folks out there, watch out for the Hangouts update. I dont have any more info than that. Just wanted to share.
Click to expand...
Click to collapse
so you got 2 s3's out of it? nice
naathaanb96 said:
so you got 2 s3's out of it? nice
Click to expand...
Click to collapse
No no I sent the refurb one back to vzw. Had a lot of bad luck with factory refurbs.
i know this may be a necro thread, but I just had the same issue and I solved it by replacing the front facing camera/prox sensor assembly. tried new main cameras first but when those didn't fix it I replaced the front facing and everything worked fine.
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
I fixed it on my SGH-T999L with Jedi Invasion 5 by flashing this kernel http://forum.xda-developers.com/showthread.php?t=1756776
Use the Touchwiz JELLYBEAN 4.1.2 VERSION
I'm brand new to this forum, but my uncle has been a member since 2008 and says you guys are the best when it comes to helping with problems for Android.
I'm having the camera issue, as well, and it spans across all camera apps, snapchat, Skype, etc. I just now discovered the front facing camera works when before it wouldn't even let me switch to it, making me think both cameras were dead. I've tried a different ROM, kernel, battery pulls, rebooting, everything in the list. I even dismantled my phone and pressed the connection in a bit, and still no luck. (Thankfully I didn't completely wreck my phone, though.) I'm trying switching from a different developer now, since I was using the only two TouchWiz ROMs I could find for my Cricket d2cri, both by the same guy. I'm hoping against hope it's an issue with the guy's programming and that it's not a sudden hardware failure after nearly a year of having the phone.
If anyone happens across this thread and has any ideas that haven't been said as to what I can do, please, throw me a message or respond to the thread. What good is a phone without a camera these days?
Cody the Fox said:
I'm brand new to this forum, but my uncle has been a member since 2008 and says you guys are the best when it comes to helping with problems for Android.
I'm having the camera issue, as well, and it spans across all camera apps, snapchat, Skype, etc. I just now discovered the front facing camera works when before it wouldn't even let me switch to it, making me think both cameras were dead. I've tried a different ROM, kernel, battery pulls, rebooting, everything in the list. I even dismantled my phone and pressed the connection in a bit, and still no luck. (Thankfully I didn't completely wreck my phone, though.) I'm trying switching from a different developer now, since I was using the only two TouchWiz ROMs I could find for my Cricket d2cri, both by the same guy. I'm hoping against hope it's an issue with the guy's programming and that it's not a sudden hardware failure after nearly a year of having the phone.
If anyone happens across this thread and has any ideas that haven't been said as to what I can do, please, throw me a message or respond to the thread. What good is a phone without a camera these days?
Click to expand...
Click to collapse
I am having the same issue, and I did try many things: revert to stock, changing kernel, try other camera apps, wiping camera app datas, Still nothing, if someone can help with other method please.
I got "camera fail" after i flashed ArchiDroid 1.7.2 coming from PAC nightly. Then flashed ArchiDroid 2.2.4 and camera got fixed. All flashes where clean
In my experience, custom ROMs and kernels can also cause this issue. I flashed a different custom ROM and voila, my camera was working again
s 3 camera failed
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
hi I was having the same problem with my camera and I installed 3rd party camera software and the camera seem to work using this. I used camera mx
Camera faillled warning
I HAVE THE PROBLEM OF CAMERA FAIL WARNING IN S5 SENSATION ROM
I AM USING S3 Gt i9300 IS THERE ANY SOLUTION FOR THIS PROBLEM
THE CAMERA DOESNT WORK ONLY IN S5 SENSATION ROM
That is usually caused after flashing a custom kernel without having opened the camera app at least once with the stock kernel.
Go back to stock kernel, open the camera and it should work. Now flash the custom kernel and don't do a factory reset or you'll be in the same again
Which kernel you using? If you on 4.4.2 i recommended Archi Kernel.
Sent from my GT-I9300 using XDA Premium 4 mobile app

[Q] Camera Failure / Data Line Fail / ErrorCallback

Hey guys, Im new to the forums and I was wondering if anyone would be able to help me with a issue I am having with a i9100.
Basically my sister had one, dropped it in a sink, she sent it off for repair and it was marked as water damaged. She got a new phone so I claimed the water damaged s2 and decided to fix it myself.
I purchased a 2nd hand Mobo of ebay from a Israel seller, when I recieved it it was rooted with 4.0.3 on it, but both the front and the rear camera didnt work, it just freezed the phone. I just taught possible bad flash and decided to try a CM10.1 on to see, camera still didnt work, (I tried the whole wiple cache/ wipe delvik cache/ restore factory settings).
So then i decided to try a Stock 4.1.2, same problems. I have also tried using 3rd party camera apps, and testing using *#0*# (Megacam, front cam) and the same error messages "Warning - Camera failure".
I then decided to try firmwares, by dialling *#34971539# and updating from the root, now This time I got a little bit further. when using the firmwares beginning with "T" the camera app would fully open and I would be able to access menus and settings but the shutter doesnt open. The camera app is slow to respond and when I click to take a photo, it makes the shutter sound and then i get ther error "unknown error by ErrorCallback". This has completely stumped me. When using the *#0*# menu on this firmware, i get the error "Data Line fail"
I have also tried all the above with a different camera, the one from the old mobo, is it possible that BOTH are damaged and worth purchasing a new one?
There has also been a problem with battery discharging very fast, disconnect messages, not turning on, so I assumed the battery was shot and got a new one. Its doing better than the last but still have some of the same problems such as disconnect and just restarting. So im assuming the USB dock ribbon is shot and I have ordered one and should receive it on Monday, is there ANY chance that this could be causing the camera problem?
Also, if I dial *#1234# it says CSC: Unknown, could this be a problem? Basically Im pretty much out of ideas, or just lacking knowledge on what to do next!
Any ideas/input would be very greatly appreciated and thanks for your patience!
(even though I'm new, please don't suggest factory reset, sending it to Samsung warranty for repair, turning it on and off, I believe I have tried the obvious!)

Issues with 5.1 Touchscreen Freezing on XT1528 (Verizon)

Hi all, I have a weird issue that nobody else seems to be having (based on a forum post search). I recently bought 2 XT1528 Moto E's to set up for use with T-Mobile. They both came out of the box with 5.0.2 installed, and I was able to change the network settings to GSM and set the APN successfully to get it to use T-Mobile's network.
I then upgraded one of the phones to the 5.1 OTA update, but I started experiencing freezes on the 5.1 phone. This would occur intermittently, but essentially, the touchscreen would become unresponsive during use. If I pressed the power button once to lock the screen and once again to unlock it, the touchscreen would work again. It doesn't seem to be related to the phone lagging/becoming overburdened, because the background processes would continue to function even when the touchscreen is unresponsive (Youtube videos would continue to play smoothly, apps would continue to download and update, etc.). This would sometimes occur several times in several minutes (touchscreen becomes unresponsive after ~5 seconds of use), and sometimes it wouldn't occur for several hours.
Going back to the 5.0.2 device, this doesn't happen at all. I can't tell if this is a software or hardware issue, so I was wondering if anyone else had experience with this. If it's a software issue, is there a way to revert back to 5.0.2? It's also entirely possible that it's coincidental that the phone with the faulty hardware was the one that I upgraded to 5.1 (I don't recall if the 5.1 phone exhibited this behavior when it was on 5.0.2).
Has anyone else experienced this or something similar? I'm now a little scared to upgrade the other phone to 5.1 as well, in case this is a software issue. Thanks!
I have not heard of this issue occurring with this phone so perhaps yours has a defect. The 5.1 update released like a month or so ago and this issue hasn't been brought up before now. Any who..you will want to get a replacement at some point.
Sent from my XT1528
Sent from my XT1528
Ace42 said:
I have not heard of this issue occurring with this phone so perhaps yours has a defect. The 5.1 update released like a month or so ago and this issue hasn't been brought up before now. Any who..you will want to get a replacement at some point.
Sent from my XT1528
Sent from my XT1528
Click to expand...
Click to collapse
Thanks for the feedback. I definitely am getting a replacement for the 5.1 phone (if it is a software issue, I need another 5.0.2 phone anyway). I ended up taking the leap and upgrading the working phone to 5.1, and no issues so far, so it definitely looks like a hardware defect at this point. I'll keep an eye on the newly upgraded phone and see if it exhibits these issues. Will report back in a few days.
I have also experience freeze ups with the touch screen, brand new phone latest software with 5.1
Performing a factory reset (from android) seems to fix this on a device that was upgraded to 5.1
Mine happens on the last little bit near the bezel on the right side.
I factory reset 2x.
Sent from my XT1528 using XDA Free mobile app
Is this confirmed as a widespread issue or a limited problem? I have an XT1528 on a Verizon MVNO and have avoided upgrading to avoid the problem.
TIA,
CheapDad
Is this confirmed as a widespread issue or a limited problem? I have an XT1528 on a Verizon MVNO and have avoided upgrading to avoid the problem.
Click to expand...
Click to collapse
Bump, as I'm hoping someone has some thoughts on this.
CheapDad said:
Bump, as I'm hoping someone has some thoughts on this.
Click to expand...
Click to collapse
This hasn't occurred for mine yet, so maybe it just happens to random devices with 5.1.
Sent from my XT1528

Are my camera modules dead?

My Z Ultra (C6833) was running stock Lollipop, with stock locked boot loader. I.e. the phone was completely stock.
I somehow managed to crack the bottom corner of the screen, which rendered the digitiser useless. I replaced the LCD/digitiser assembly, and have had nothing but problems since. First of all, since installing the new LCD/digitiser, the battery was idling at ~60 degrees, which was killing battery life and made the phone unusable. At this point, I unlocked the bootloader and flashed CyanogenMod CM11. CM11 solved the battery issue straight away (normal idling temperatures and excellent battery life). However, at this point neither of the cameras worked (black screen on opening any camera-using app). The app's controls were functional, but the app would eventually freeze with one of the well-known 'camera not available' etc. errors.
I figured that I may have accidentally left one of the camera's PCB connectors unattached, so reopened the phone to confirm. I downloaded a system profiler app, which clearly showed that both cameras are connected. Given the known camera-related issues with CM11, I figured I'd try another custom ROM. I flashed Resurrection Remix 5.5.9 this morning, which again worked beautifully, but the issues with the camera remained.
My last attempt was to flash stock 5.0.x Sony Android back onto the phone, and then re-lock the bootloader. Again, this whole process worked as planned, but the cameras are still non-functional. Given that the system profiler sees/lists in detail each of the cameras, I'm on the belief that the flex cables/PCB connectors are intact, as the camera modules themselves are communicating with the motherboard.
This is my first foray into custom ROMs and flashing, so please excuse my ignorance. Are there separate drivers for each of the modules, like you'd expect on a computer, or are the drivers combined with the ROM? I.e. could the camera module drivers have been corrupted in some way? All the evidence suggests that there's a software/firmware issue here, not a hardware one.
Given that camera-related issues are common for this phone and custom ROMs, I've been through just about every forum post/video/HOW-TO guide on the matter, so I'm afraid the solution won't be as simple as "clear the camera app's cache and restart the phone in safe mode"
Any input would be great!
Thanks
Does anyone have any ideas? I feel like I've exhausted the software/ROM side of this investigation, so am considering transplanting a motherboard from a second Ultra to try and fix this issue once and for all.
Have you tried to flash a stock ROM and run Sony's diagnostic test?
If that doesn't work its definitely hardware related.

LG G4 H811, wifi stopped working, will flashing a cust fix it?

Hi all, i was using LG g4 h811 Tmobile variant and it was working great but all of a sudden the wifi stopped working, the wifi icon keeps pulsating and it does not connect, i tried to fix that issue by simply googling it and found out there's no other solution except replacing it. unfortunatel i don't have warranty so my only shot i to try to root it and flash a custom rom. Now i started finding threads about how to root my G4 and theres nothing on H81120o, i downloaded the rooted image from a thread but it found out it was for H81110h.
This can be both hardware and software issue, if you gently smack your hand on the back of your phone, does it work? If you enable airplane mode for a minute and then disable it, does it work? If it works by smacking it, it is a hardware issue, if it works by the airplane mode method, it is a software issue. If the smacking thing doesn't work try putting the phone upside down and spinning it around for different positions to smack it (it is starting to sound like something else here, if you know what I mean) and see if that works, if it eventually works, you know were the problem is coming from and it is a loose wifi chip. If none of this works, consider resetting the phone to see if that works. Also, was your phone hot whenthis issue occured?
most likely a hardware issue...
I agree with what RAZERZDAHACKER said, and I believe it's a hardware issue.
I have written a detailed summary (including a potential solution) here, in case you want to check it out: http://forum.xda-developers.com/general/help/qa-wifi-stuck-mac-020000000000-g2-g3-g4-t3452133
Good luck.

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