I just bought a Z Ultra GPE from a guy that I met on Craigslist. He never mentioned that the device had been rooted and custom recovery was installed. Anyway, the device works just fine except the camera. I have some experience flashing HTC phones but this is my first Sony device and I am trying to figure out what is wrong.
The camera on my device (4.4.3 with dual custom recovery - Clockwork and TeamWin) starts up okay, but it fails to focus and the shutter release button will flash but won't take any pictures. If I press the shutter and then immediately exit to home, it will capture a shot but it is out of focus. Video mode shows black screen. Front camera works just fine for still shots but video doesn't work.
I have re-flashed the 4.4.3 stock system.img file (I don't know how to flash boot.img or FOTAKernel.img) and have cleared cache and dalvik cache and the factory reset the device but the camera still doesn't work properly. I have tried to go back to stock by flashing 4.4.3 update but the phone wouldn't let me flash because it says the latest version is already installed.
Is this the camera issue that people are talking about? Any help would be greatly appreciated.
Thank you so very much!!!
ddslee said:
I just bought a Z Ultra GPE from a guy that I met on Craigslist. He never mentioned that the device had been rooted and custom recovery was installed. Anyway, the device works just fine except the camera. I have some experience flashing HTC phones but this is my first Sony device and I am trying to figure out what is wrong.
The camera on my device (4.4.3 with dual custom recovery - Clockwork and TeamWin) starts up okay, but it fails to focus and the shutter release button will flash but won't take any pictures. If I press the shutter and then immediately exit to home, it will capture a shot but it is out of focus. Video mode shows black screen. Front camera works just fine for still shots but video doesn't work.
I have re-flashed the 4.4.3 stock system.img file (I don't know how to flash boot.img or FOTAKernel.img) and have cleared cache and dalvik cache and the factory reset the device but the camera still doesn't work properly. I have tried to go back to stock by flashing 4.4.3 update but the phone wouldn't let me flash because it says the latest version is already installed.
Is this the camera issue that people are talking about? Any help would be greatly appreciated.
Thank you so very much!!!
Click to expand...
Click to collapse
This is a known 4.4.3 bug on the GPe, alos seems to effect the ported ROM.
The only known fix is to flash the 4.4.2 system image but id you do that you won't be able to use the OTA update.
Have a read of the 4.4.3 thread in the GPe section to fully understand the problem
blueether said:
This is a known 4.4.3 bug on the GPe, alos seems to effect the ported ROM.
The only known fix is to flash the 4.4.2 system image but id you do that you won't be able to use the OTA update.
Have a read of the 4.4.3 thread in the GPe section to fully understand the problem
Click to expand...
Click to collapse
Thank you for your reply!!! So if I flash 4.4.2 system image, the camera will start working again?
How can I go back to 4.4.2? I couldn't find much help from GPE forum and obviously I don't have access to the nandroid backup since the seller is refusing to answer my call.
Thanks!
So I ended up side loading from recovery the 4.4.2 OTA. Since I was rooted, it failed the compare first time. I actually ended up going into the OTA with winrar and editing the script that was checking and finding miss compare. Can't recall quick file but it worked and I'm now back on 4.4.2 with my gpe.
Sent from my C6806_GPe using Tapatalk
My camera is also borked post update. However, using A Better Camera app setting focus to infinite, the camera does take a picture.
2 months ago, I install Xposed for my divice on Lolipop but when I restart my phone without wipe dalvik-cache my phone would be bootloop. And I want to ask this problem was fixed at present? Thank you!
yes, it is fixed. see http://forum.xda-developers.com/showthread.php?t=3034811
I installed it yesterday, without any problems
What are you running? I'm on stock rooted 5.0.2, just installed the brand new version of xposed 67 and still getting boot loop. Phone spent an hour rebooting and optimizing apps with the "out of" number getting smaller, but never boots into OS.
The 20140430 zip package with xposed works fine.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
hello, im just recently flashing FTF files to my z ultra, and its works fine until i left my phone idle for a while, and when checking back all sound input / output is gone. Totally gone, cant receive a call, no sound all only vibrate, mic also disabled, i must restart then the sound will back.
I already try to flash another FTF and it also having the same problem. Is it bug from 5.1.1 ? what should i do ? im not to advanced in android. Thanks
what FTF files that I used : C6802_Customized+TH_14.6.A.0.368.ftf and C6802_14.6.A.0.368_1275-8963_Customized-MEA.ftf
both of them sharing the same problem, randomly no sound after idle ( screen of for a while )
Do you wipe before/after you've flashed it/them? Also, I would probably have flashed an older FTF just to check that it's a software issue and not a hardware one (not that any hardware issue would do these things), but just to be sure. If the same issue happens on a lower firmware, then it's a little harder to determine what the issue might be.
Also, try to flash an FTF from your region or one that's fairly close. I flashed a Saudi Arabian .368 FTF the first time, and I had major issues with battery and other smaller bugs, but when I flashed one from my region (Europe), it solved itself. I just think you're having some bad luck, and it sounds like some software issues. Don't forget to wipe the system before or after you've flashed it.
Im flashing using flashtool, i suppose i already wipe, and im trying to find the stock version, but it seem i cant find a proper one, im trying to find the unmodifed / original one. but it seem all dead link, when i found one, i flash and it stuck at bootloop. So i just go back to the 5.1.1, which have the bug like that.
Anyway, the C6802 tft is limited, can i use another C6833 ftf ?
Shigeur said:
Im flashing using flashtool, i suppose i already wipe, and im trying to find the stock version, but it seem i cant find a proper one, im trying to find the unmodifed / original one. but it seem all dead link, when i found one, i flash and it stuck at bootloop. So i just go back to the 5.1.1, which have the bug like that.
Anyway, the C6802 tft is limited, can i use another C6833 ftf ?
Click to expand...
Click to collapse
Do you have the C6833? Or the C6802?
Klaos3000 said:
Do you have the C6833? Or the C6802?
Click to expand...
Click to collapse
i have the C6802
Shigeur said:
i have the C6802
Click to expand...
Click to collapse
Okay, I'm going to make an Indonesian C6802 FTF for you, so just hang tight for a little while and I'll have it for you soon (20-30 min).
Here you go: https://drive.google.com/file/d/0B_VjBcIjyoZDX3BFQ0hpeHJHbHM/view?usp=sharing
thanks, ill try, i hope its working...
Hello, im upping this thread...
its still not working, the sound still have same bug...
it seem something weird around bootloader stuff, i find my phone is unlocked bootloader.
is anyone know that unlocking bootloader can make sony xperia z ultra no sound bug like this ?
anywork around ?
i already try installing custom rom, but all my custom rom i try is stuck at bootloop, or just wont stick ( it detected as no OS and just keep on SONY logo )
any recommendation of custom rom that i should try ?
and im really newbie here, all recovery that i install is gone after i flash custom rom, so its really hard to flash rom, root, install recovery and install custom rom which is a dead end ( bootloop )
*its really weird bug...
sometime sony camera app also wont open ( app crash ) + no sound
after rebooting 2-3x its fix both of them, after screen go to sleep
sound is gone, and the camera still works fine until i reboot or no battery ( repeat reboot and it fix the camera and sound ( temporary )
>> relock bootloader, and restore with official software ( pc companion ) still not fix this bug.
You use Google play "soundabout" app .workaround. will restore sound
rockky said:
You use Google play "soundabout" app .workaround. will restore sound
Click to expand...
Click to collapse
im trying, ill post later... for now my phone is muted, i only use it for reading news only
Shigeur said:
im trying, ill post later... for now my phone is muted, i only use it for reading news only
Click to expand...
Click to collapse
it still cant, it seem something wrong with audio engine / system files. when i press 'play' button on walkman it didnt changed.
all sound app didnt work and saying something wrong
as for camera, i cant use sony default camera, but i can use other camera app, such as google camera. but as the audio all 3rd party app not working either directly crash or just stay still play button can be pressed.
up again...
trying installing custom rom ( resurection remix ) now it success, with xz dual recovery
but still no sound comming out, camera is working fine.
anyone experience the same problem ? sony rom and stock make camera app crashed and no sound
custom rom, still no sound.
the same error, when i press play button on any audio player, it just back to paused and the time still in 00:00
it seem something wrong in the system, but i just fresh install
The bug sounds very strange (haven't experienced it on C6802/HK or C6833/DE) but will give you some recommendations for flashing:
1. Download the TWRP recovery from this thread and flash it:
http://forum.xda-developers.com/xperia-z-ultra/development/twrp-togari-t3197082
If you are on a stock based ROM, do step 1b. Otherwise flash a stock/based ROM first since it is necessary for extraction of those particular files.
1b. Before flashing anything, download Root Explorer or another file manager with root access and copy the files inside /Data/etc to the memory card. This is a way of avoiding the MAC address issue on some custom ROMs.
2. Download a ROM of choice. I would recommend BlissPop or Resurrection Remix but try the 20151007 build (the newer ones suffer from a WiFi issue).
2b. Check this thread for a fix for lost IMEI on C6802:
http://forum.xda-developers.com/xperia-z-ultra/general/guide-stock-to-custom-rom-t2901739
3. Boot into TWRP and wipe everything. Wipe system, data, cache, Dalvik cache and the internal storage.
4. Flash the ROM and the IMEI fix.
5. Wipe cache and Dalvik cache again.
6. Boot the ROM, let it settle for 5 minutes (after seeing the setup guide) and reboot, then do the setup.
7. Install a file explorer and copy the files from /Data/etc back into its place. You will notice that the folder is empty on a ROM such as BP so you will put the files back in place.
8. Reboot the device.
If the problem persists despite those steps, I would assume that something is corrupted and I would do a full wipe, flash a stock ROM and then repeat the steps again. I know that some root methods such as KingRoot can leave trash files which can interfere with ROM flashes and updates but doing a full wipe should clear those things out.
One option is a downgrade to a KitKat stock ROM such as 108 followed by rooting with Easy Root Tool and then making an update by flashing a new stock ROM with the /system partition excluded followed by reflashing of TWRP and flash of a custom ROM.
If nothing helps, then there is a possibility of some kind of hardware issue. I am supporting four Ultra's in total (one C6802 and three C6833s) and have never encountered such a problem. I have experienced BT dropouts on early LP ROMs and also phone FCs after kernel experimentation but everything has been cleared up by doing a clean flash with a full wipe.
A last long shot would be to try a different SIM card. Not that I suspect it but it has happened that some SIMs have been problematic thus causing strange behavior with the device. I don't think it is the SIM but it is just a way of excluding the possibility. Even far-stretched solutions can work when issues are very strange.
E90 Commie said:
The bug sounds very strange (haven't experienced it on C6802/HK or C6833/DE) but will give you some recommendations for flashing:
1. Download the TWRP recovery from this thread and flash it:
http://forum.xda-developers.com/xperia-z-ultra/development/twrp-togari-t3197082
If you are on a stock based ROM, do step 1b. Otherwise flash a stock/based ROM first since it is necessary for extraction of those particular files.
1b. Before flashing anything, download Root Explorer or another file manager with root access and copy the files inside /Data/etc to the memory card. This is a way of avoiding the MAC address issue on some custom ROMs.
2. Download a ROM of choice. I would recommend BlissPop or Resurrection Remix but try the 20151007 build (the newer ones suffer from a WiFi issue).
2b. Check this thread for a fix for lost IMEI on C6802:
http://forum.xda-developers.com/xperia-z-ultra/general/guide-stock-to-custom-rom-t2901739
3. Boot into TWRP and wipe everything. Wipe system, data, cache, Dalvik cache and the internal storage.
4. Flash the ROM and the IMEI fix.
5. Wipe cache and Dalvik cache again.
6. Boot the ROM, let it settle for 5 minutes (after seeing the setup guide) and reboot, then do the setup.
7. Install a file explorer and copy the files from /Data/etc back into its place. You will notice that the folder is empty on a ROM such as BP so you will put the files back in place.
8. Reboot the device.
If the problem persists despite those steps, I would assume that something is corrupted and I would do a full wipe, flash a stock ROM and then repeat the steps again. I know that some root methods such as KingRoot can leave trash files which can interfere with ROM flashes and updates but doing a full wipe should clear those things out.
One option is a downgrade to a KitKat stock ROM such as 108 followed by rooting with Easy Root Tool and then making an update by flashing a new stock ROM with the /system partition excluded followed by reflashing of TWRP and flash of a custom ROM.
If nothing helps, then there is a possibility of some kind of hardware issue. I am supporting four Ultra's in total (one C6802 and three C6833s) and have never encountered such a problem. I have experienced BT dropouts on early LP ROMs and also phone FCs after kernel experimentation but everything has been cleared up by doing a clean flash with a full wipe.
A last long shot would be to try a different SIM card. Not that I suspect it but it has happened that some SIMs have been problematic thus causing strange behavior with the device. I don't think it is the SIM but it is just a way of excluding the possibility. Even far-stretched solutions can work when issues are very strange.
Click to expand...
Click to collapse
ill try, and will post the update, but maybe next month, i hope this work.
a bit busy this month preparing other stuff... thanks for helping
Shigeur said:
hello, im just recently flashing FTF files to my z ultra, and its works fine until i left my phone idle for a while, and when checking back all sound input / output is gone. Totally gone, cant receive a call, no sound all only vibrate, mic also disabled, i must restart then the sound will back.
I already try to flash another FTF and it also having the same problem. Is it bug from 5.1.1 ? what should i do ? im not to advanced in android. Thanks
what FTF files that I used : C6802_Customized+TH_14.6.A.0.368.ftf and C6802_14.6.A.0.368_1275-8963_Customized-MEA.ftf
both of them sharing the same problem, randomly no sound after idle ( screen of for a while )
Click to expand...
Click to collapse
Have you tried to flash the correct ftf? I don't have time to read through the thread.
Have you tried Sony repair tool?
What I would suggest is trying a different mixer path
Root directory>system>etc>mixer_paths.XML make a copy somewhere, delete the file and insert a new one.
I've owned a white 02 model and had similar issues I just ended selling it and getting a 06 model.
---------- Post added at 08:05 PM ---------- Previous post was at 08:02 PM ----------
Shigeur said:
up again...
trying installing custom rom ( resurection remix ) now it success, with xz dual recovery
but still no sound comming out, camera is working fine.
anyone experience the same problem ? sony rom and stock make camera app crashed and no sound
custom rom, still no sound.
the same error, when i press play button on any audio player, it just back to paused and the time still in 00:00
it seem something wrong in the system, but i just fresh install
Click to expand...
Click to collapse
Ahh yes read your last part.
Try to switch out mixer path
My 02 had same issue but I was to impatient to bother.
RealityFails said:
Have you tried to flash the correct ftf? I don't have time to read through the thread.
Have you tried Sony repair tool?
What I would suggest is trying a different mixer path
Root directory>system>etc>mixer_paths.XML make a copy somewhere, delete the file and insert a new one.
I've owned a white 02 model and had similar issues I just ended selling it and getting a 06 model.
---------- Post added at 08:05 PM ---------- Previous post was at 08:02 PM ----------
Ahh yes read your last part.
Try to switch out mixer path
My 02 had same issue but I was to impatient to bother.
Click to expand...
Click to collapse
how to create a new mixer path ? just delete the old one ?
Shigeur said:
how to create a new mixer path ? just delete the old one ?
Click to expand...
Click to collapse
Make a back up, then delete it.
Once deleted add this one to the same location device>etc>mixer_path.XML
RealityFails said:
Make a back up, then delete it.
Once deleted add this one to the same location device>etc>mixer_path.XML
Click to expand...
Click to collapse
or it seem a hardware issue... just realised after doing a lot of fix..
if it shaked or pressed in some kind area of the screen the sound will gone for a while...
it seem the component are a bit loose inside.
you can see in video below
https://www.youtube.com/watch?v=kO8zN-v9b_w&feature=youtu.be
if someone can confirm this hardware issue, this thread can be closed, thanks a lot for those who help me
Merry Christmas !
this morning i used flashtool to downgrade my friend's phone z2 and it worked except the mobile data. calling texting everything's fine but no mobile data. i flashed pre-rooted lollipop rom wiping everything but still the same how could i fix this its not even my phone
did u set up the apn in access point?
AlperenJaeger said:
this morning i used flashtool to downgrade my friend's phone z2 and it worked except the mobile data. calling texting everything's fine but no mobile data. i flashed pre-rooted lollipop rom wiping everything but still the same how could i fix this its not even my phone
Click to expand...
Click to collapse
You must set up regular acces point.Sometimes that may be case sensitive.Set up that than reboot your phone.In case still not working call your mobile operator.
Sent from Sony Xperia Z2
Or you can try manual set up your APN.
yeaa that was the issue it was so easy that i feel like stupid right now it came up to my mind 10-15 minutes after this post thx for all who answers