contact names not displayed on messages or call log - Android Q&A, Help & Troubleshooting

i am facing a very new annoying problem that i have noticed others are experiencing but have found no concrete solution. what is annoying/frustrating is that my phone was working perfectly yesterday. i have a new Samsung Galaxy S5 rooted with Xtreme Dynamic Kat ROM installed (4.4.2 based). i imported everything from my previous phone, everything was working great except that i noticed today that the "default number" for my contacts did not get transferred over for some reason. so for example i had a contact with several phone numbers, and one number was selected as the default (shows a green check mark next to the number). on my new phone the contact's details were all there except for the default number; it was missing. so i checked some of my other contacts and noticed all the ones on my previous phone with multiple numbers and default number set, the default number was missing on my new phone.
so i just used Samsung Kies to backup my old contacts again and the import into the new phone. big mistake apparently because now all of my messages (SMS/MMS) do not display the contact name anymore, just the phone number. same with the call/message logs.
other solutions i've read about out there suggest it is an issue with Google account and syncing, however i do not sync my google account. i removed my google account anyway so now my phone doesn't have a google account on it at all and i am still having the problem. i even tried using Titanium Backup to backup/restore my contacts and call logs and they still will not show the names. if i go to a message and then select "add to contacts" i can add the number again to my contact and then the name will show, but the number is the exact same. i know in some cases i will see the number displayed like +12223333333 or 2223333333 or (222) 333-3333 but i have some contacts that have the number shown like 2223333333 for example and if i open the message it shows the number just like that, so when i add the number to the contact again it will literally have two numbers displayed exactly like 2223333333 but now the name will show up; it's like all of my contacts are being ignored.
another thing i noticed is that right after i use Kies or Titanium to restore my call logs, my contact's names are displayed for a split second but then revert back to just phone numbers.....

yes!! i got back to how it was this morning at least... i found out that i had to go into application manager and clear the data and cache for contacts and contacts storage. this deleted all my contacts but then i restored the backup i had in Kies and now all of my call logs/messages are displaying the names again. however my default numbers are all still missing so i will search around for other threads related to that!

Related

HTC Hero official 2.1 update problem - Auto change People names after sync

Well, I have posted this in another topic before, but don't get much attention (due to the topic name?) So I repost it here, hope there will be some help
I've just updated to 2.1. Each time I linked a contact with a facebook account, I had a contact that has both mobile phone number (except if both of them are the same) However, I have another weird problem: After linking a contact with a facebook account, I choosed a name for the contact (most of the time I went with the phone name) The problem is sometimes, after syncing, the name changed randomly to another name (for example the facebook name) and I was unable to search for that person if I didn't remember his facebook name. No matter how I changed the name back again and again, it kept changing on its will.
Any suggestion?
Go to People, select the contact u want and tap on the link icon on the top right corner. You can switch between phone/facebook etc name in there.
When linking contacts, use the same method and usually be default, the phone's contact name will be used.
I kinda miss the "use photo and use birthday" only options in 1.5 though =/. Now it just syncs their contact information in facebook too.
Well, as I HAVE said, again, I know how to change the displayed name. The real problem here is that the names are automatically changed RANDOMLY after sync. Then I have changed the names back on my will, and after syncing, the phone automatically changed some names in my contact list on its will. 5hen I changed the back and the phone changed them again and again... Now I have gone crazy. How many times do I have to do this again...
The problem seems to be solved. Hopefully... And here is what I have done:
- Delete all my Google contacts
- Create every single contact anew. What a pain in the a**
- Hard reset my Hero. Everything lost.
- Sync to Google account and link every contact again.

[Q] Contacts not showing?

Hi guys,
I am a bit confused. Before I flashed with CM7, I backed up my contacts via Phone Copier app, and restored them once CM7 was running. The app claims all contacts were restored & saved to my phone but my contacts menu is totally empty! What confuses me even more, is the fact that when I receive a text from someone I can see their name and number, as if they were in my contacts, and when I type a name in the SMS menu, a list of contacts shows up.
Where did they all go?

Duplicate Contacts SMS

Hi
Running Litening Rom 6 and standard Kernel but think this is a general question
When I go into view the contacts I have the contacts are not duplicated. However when I go to send a text using GoSms or the standard messaging and select a contact they are duplicated?
Not sure how to remove these and if the phone is picking up names from both the sim and the phone for SMS messages. Checked the settings and cannot determine why names are duplicating?
Anyone got any way to remove this duplication or set it up that phone picks up contacts from just phone or sim?
Wrecking my head
Try...
"Contacts">Menu Button>"More">"Display Options".....
Fiddle around with the Sim/Phone/Google contacts settings and see if that helps....
Tried everything and still no joy? Updated to Litening Rom 6.1 and changed the kernel.
Removed Go SMS pro and then reinstalled and its seems to be picking up the names from phone and SMS. However on the contacts names are not duplicating. The display options show only contacts with phone option ticked also under select contacts to display under phone all other contacts is ticked and under Sim nothing is ticked?
Getting annoying trying to find names when texting and cannot even delete duplicate contacts under Go SMS
Anyone have any other options ?
Thanks
I have same problem.. With villainrom 3.0.. Where is the problem? Or better; the fix??
Same problem here!
On my old HTC Magic this problem didn't exist.
Any idea?
I had this problem. The SMS application was displaying both the phone contacts and SIM contacts. The actual contacts list was set to only display phone contacts, the sms app obviously ignores this and displays both.
I deleted the SIM contacts and that cured the problem.

[Q] Issues with lost contacts!

Hi all,
Recently I have noticed contacts disappearing. Numbers I knew I had stored but now were gone.
I have looked at gmail where they were sycned to, and they are not there either.
I have turned phone off, removed battery, and turned it back on again.
I have used the contacts/settings and tried every combination.
None of these have done anything.
HOWEVER, what really gets me is for example I had a contact called "LloydsTSB Offshore". This vanished. I put a new contact in with the same number called "LloydsTSB". When I call this number using "LloydsTSB" when the dial screen comes up the name on it is "LloydsTSB Offshore", e.g. the name of the contact which has vanished.So surely that means the old contact is still there somewhere else how can the name still come up like that?
Can anyone help, this is driving me mad!
1) Which ROM you are using, Stock or Custom?
2) Have you checked your Contact Display Options?
3) It might happen that you save your contacts to google and displaying only phone contacts. Pls verify and let me know, so i can suggest further solutions.
sumitpathak said:
1) Which ROM you are using, Stock or Custom?
2) Have you checked your Contact Display Options?
3) It might happen that you save your contacts to google and displaying only phone contacts. Pls verify and let me know, so i can suggest further solutions.
Click to expand...
Click to collapse
Hi, thanks for the reply!
1. I am using a custom ROM: XXKI3 (from this site)
2. I am not sure what you mean here: I have tried to have it displaying everything, and variations within that, but nothing works
3. I do save contacts to google, but i have checked google and the 'missing' contacts are not there either
Ok..Try following things now:
1) Go to Contacts ->Menu->Display Options and Uncheck "Only contacts with phone numbers Checkbox"
2) Then next move to Select Contacts to display and Click on dropdowns for phone, check all the options, move to google and check all the categories there. It might happen that you have missed some category. Also check that Background data and account sync is on for your google account(You can check that in Setting -> Accounts and Sync)
3) Also check your contacts on google dashboard, if they are not displayed there then there might have been problem in uploading contacts.
sumitpathak said:
Ok..Try following things now:
1) Go to Contacts ->Menu->Display Options and Uncheck "Only contacts with phone numbers Checkbox"
2) Then next move to Select Contacts to display and Click on dropdowns for phone, check all the options, move to google and check all the categories there. It might happen that you have missed some category. Also check that Background data and account sync is on for your google account(You can check that in Setting -> Accounts and Sync)
3) Also check your contacts on google dashboard, if they are not displayed there then there might have been problem in uploading contacts.
Click to expand...
Click to collapse
HI,
Ok done all this.for 1 and 2 it was already ok
For 3, the contacts are there, but not the missing ones.
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Mittaa said:
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Click to expand...
Click to collapse
Well the thing is I haven't deleted anything, as far as I know, it just seems like they were there and now they are not
Since when i dial one of the 'lost' contacts the name of it still appears i think they are there somewhere
Mittaa said:
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Click to expand...
Click to collapse
I tried it anyway - no luck!
Thanks anyway
OK
Did you change your SIM card? If ... then some of your contacts might be located on your old SIM card.
Another clue: your source to contacts might not be Google? Part of your contact list content might comes from Facebook or other social communities.
Contact from Facebook (and elsewhere) will no be synchronized with your Google contacts unless you merge contacts.

Problem with contacts and call log

Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Kardell said:
Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Click to expand...
Click to collapse
I have just read your thread. Is your problem solved yet? If not, I'll start giving you some assistance.
Experiencing the same trouble with my alcatel IDOL 4, the dialer is not displaying the contact (already saved in my Google address book and the Google account is synced with the phone) names, neither for incoming and nor for outgoing.
This is a serious trouble and virtually all the phone numbers are appearing UNKNOWN to me! My brain cannot help me with these 230 contact numbers remembering every time I have to receive a call!
Help will be appreciated and thanks in advance.
Broken Arrow
Dhaka, Bangladesh

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