Has my GT-I8552 bricked?? - Samsung Galaxy Grand Quattro

As the title suggests, I can't make my Samsung GT-I8552 Galaxy Quattro to work.
Following are the symptoms:
1. It doesn't Boot at all.
2. It doesn't enter recovery mode.
3. It doesn't enter download mode.
4. It doesn't show battery status as charging when plugged to a power adapter
5. It shows a Samsung logo along with a yellow triangle with an exclamation mark below for some miliseconds and immediately screen goes blank for infinite time.
6. It was rooted using CWM recovery a long time ago (somewhere in December 2014), was working fine since then.
7. I was on a call with around 30% battery remaining when it suddenly switched off.
8. 5 different repair centers gave up on the phone, NO problem identification made by anyone.
9. After 44days of silence, it sprang back to life again when I once plugged it in randomly(wasn't expecting this).
10. After 2 days of service, it stopped back again(Superuser was running at that time, FYI).
11. Battery staus is fine, it holds charge and I can light up a LED(constant glow) from it as an assurance.
12. The power connectors at phone end are also working(The LED blinks when connected to LH and RH extreme power pins at phone).
This is ALL that I can tell you about the phone.
All symptoms look like the phone has bricked. But I have got 2 reasons that make me feel it hasn't(apart from the fact that I WISH it hasn't ). They are:
1. Rooting was done a long time ago. There was no reason for phone to brick all of a sudden. Besides, I was on a call at the time my phone witched off, and the battery was still remaining.
2. The phone worked for 2 days after being dead for 44 days. The fact that it worked even after being dead for 44 days makes me believe bricking is not the case at hand.
But what is it, I don't know.
A plea to all the knowledgeable/experienced guys, Please help!
Thanks,
manutss.

Never heard or seen such behavior shown by a fone....I think its a problem in hardware....get its motherboard checked... Might be a problem in internel circuit...

Its a bit scary ...
Sent from my GT-I8552 using XDA Free mobile app

mnautss said:
As the title suggests, I can't make my Samsung GT-I8552 Galaxy Quattro to work.
Following are the symptoms:
1. It doesn't Boot at all.
2. It doesn't enter recovery mode.
3. It doesn't enter download mode.
4. It doesn't show battery status as charging when plugged to a power adapter
5. It shows a Samsung logo along with a yellow triangle with an exclamation mark below for some miliseconds and immediately screen goes blank for infinite time.
6. It was rooted using CWM recovery a long time ago (somewhere in December 2014), was working fine since then.
7. I was on a call with around 30% battery remaining when it suddenly switched off.
8. 5 different repair centers gave up on the phone, NO problem identification made by anyone.
9. After 44days of silence, it sprang back to life again when I once plugged it in randomly(wasn't expecting this).
10. After 2 days of service, it stopped back again(Superuser was running at that time, FYI).
11. Battery staus is fine, it holds charge and I can light up a LED(constant glow) from it as an assurance.
12. The power connectors at phone end are also working(The LED blinks when connected to LH and RH extreme power pins at phone).
This is ALL that I can tell you about the phone.
All symptoms look like the phone has bricked. But I have got 2 reasons that make me feel it hasn't(apart from the fact that I WISH it hasn't ). They are:
1. Rooting was done a long time ago. There was no reason for phone to brick all of a sudden. Besides, I was on a call at the time my phone witched off, and the battery was still remaining.
2. The phone worked for 2 days after being dead for 44 days. The fact that it worked even after being dead for 44 days makes me believe bricking is not the case at hand.
But what is it, I don't know.
A plea to all the knowledgeable/experienced guys, Please help!
Thanks,
manutss.
Click to expand...
Click to collapse
Maybe you have a memory flash problem ( could be or not)
How to check this:
Install Samsung drivers and Kies app in your PC / laptop
Turn on device and connect your device in USB port
If it's not regonized, your memory flash is dead or stuck
go to a technical assistance that has "professional box installer" to test a forced installation in adb mode

Well, since the device has already been rooted, Kies should have stopped detecting it the moment root access was achieved.
Is that right or am I mistaken (actually Kies doesn't detect it as of now) but I don't remember exactly if it did after I rooted my phone. I think it didn't.
BTW, is the solution you offered available with any mobile repair shop or only the service centres?
Thanks,
Never Settle

mnautss said:
Well, since the device has already been rooted, Kies should have stopped detecting it the moment root access was achieved.
Is that right or am I mistaken (actually Kies doesn't detect it as of now) but I don't remember exactly if it did after I rooted my phone. I think it didn't.
BTW, is the solution you offered available with any mobile repair shop or only the service centres?
Thanks,
Never Settle
Click to expand...
Click to collapse
In this case by Samsung service center will be suggested to you to change the motherboard.
By another shop assistance, out of warranty can be try solve through the box installer

Related

[Q] Evo 3D doesn't turn on

Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
Click to expand...
Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
Click to expand...
Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
Click to expand...
Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
Click to expand...
Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
Click to expand...
Click to collapse
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
Click to expand...
Click to collapse
Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.

[Q] Samsung S2 stuck in boot loop, cannot access Recovery Mode.

Hey Guys, ive scoured google for 2 days now trying to find a way to fix my phone.
two days ago i was doing some work and i left my phone on the table, and later i found out that the battery was low and it had shut off. But when i looked at it, it was just flashing the "samsung galaxy s2 gt-i9100" text logo. (and not the animation circle logo.)
I tried turning it off, didnt work so i thought it had frozen which happens, so i took out the battery and put it back in again.
Then i tried to plug it into my recharger, and it was showing a grey battery icon and was frozen on that screen always, the screen doesnt turn off, the battery icon isn't showing that its charging. doesnt change, just shows the same empty battery grey icon with the refresh circle-arrow in the middle.
I tried taking the battery out leaving it out for 5 minutes, draining the battery from the phone by holding the power button for 10 seconds, then trying to charge the phone. Same issue, only showing the grey battery icon when trying to charge and it never changes or goes away.
SO i tried to boot up the phone, but it wont go past the samsung text logo.
I tried entering recovery, but it just freezes on the samsung text logo.
I can enter Odin download mode, and ive tried installing several different both stock, original and CMW roms, and nothing changes. (except if i use gingerbread, then the grey battery icon just keeps flashing off and on in 5 second intervals when plugged into the charger.)
Ive tried taking the battery out for 8 hours and try booting it, no change.
Ive tried changing the battery, no change (think it has low bat as well maybe).
Ive tried leaving it plugged in overnight, but that only drained whatever power i had left over in one of the batteries.
Ive tried some of the siyah and doriman kernels, and they add a loading bar which gets full on the samsung text screen,
but then freezes after that.
Im losing my mind here, ive tried almost everything i can think of. And would really appreciate any help on this.
UPDATE
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Search for Hopper8's 'Odin troubleshooting' thread, download the 3 part stock firmware linked in the thread, flash it with Odin (only if you absolutely have an I9100/I9100T though).
Edit - Doesn't sound promising though, cross your fingers doing that works.
yeah i tried hoppers guide, didnt help me.
Still stuck on the samsung screen.
Whats wierd is, if ive got the phone on charging, it wont boot to the samsung screen even, it just turns itself off
and returns to the grey battery icon again.
Hang on....Did you try flashing the 3 part firmware like I mentioned ? If you haven't, do it. If you have, it's a service centre/local mobile repair shop job.
MistahBungle said:
Hang on....Did you try flashing the 3 part firmware like I mentioned ? If you haven't, do it. If you have, it's a service centre/local mobile repair shop job.
Click to expand...
Click to collapse
Yeah, tried 3 part, even another packages with pit files bootloader and repartitioning from another guide.
still no change, still freezes at samsung text screen.
I dont want to take it to a service center, as there is none around here as far as i know. Norway.
If i can just get it into recovery mode i can prob fix it, but i cant fracking enter recovery. Its driving me insane.
Given what you've tried, no chance of fixing it yourself by the usual methods.
Either take it to a local mobile repair shop & ask them to source a 2nd hand motherboard for you & put it in, or you source one (from a 'donor' phone; a phone with a broken screen that is otherwise OK for example, search online) & either replace it yourself or pay the local mobile repair shop to do it if you're not confident enough.
have you ever flashed a rom on that before..... or is this a stock ROM phone we are talking about???
if it was a stock ROM phone....then did it receive updates over carrier network and started to install itself???
if yes then you should have not stopped it...... i have some problem with phone 3 days ago.... i downloaded latest XWMS1 released for nordic region....... phone is fixed and i am back to neatrom 5.3.1
i suggest you download XWMS1 ...and try flashing it via Odin..... might start......
keep fingers crossed
Roshan707 said:
have you ever flashed a rom on that before..... or is this a stock ROM phone we are talking about???
if it was a stock ROM phone....then did it receive updates over carrier network and started to install itself???
if yes then you should have not stopped it...... i have some problem with phone 3 days ago.... i downloaded latest XWMS1 released for nordic region....... phone is fixed and i am back to neatrom 5.3.1
i suggest you download XWMS1 ...and try flashing it via Odin..... might start......
keep fingers crossed
Click to expand...
Click to collapse
It wasn't any update or anything, it was related to the battery i think as the batt was low.
And instead of recharging the battery, it went into bootloop and started draining the battery more when it was plugged into the charger.
ive downloaded xwms1, still stuck in bootloop.
Ive even opened it up to see if it was a hardware issue, i see no flaws, all buttons work and nothing is stuck.
the phone just keeps going to the samsung logo, and wont go into recovery mode.
It can easily go into download mode, but recovery mode is just not happening.
at this point i just ordered the Xperia Z1 instead, but i still want to fix this phone and give it to my dad or something.
desidarko said:
Hey Guys, ive scoured google for 2 days now trying to find a way to fix my phone.
two days ago i was doing some work and i left my phone on the table, and later i found out that the battery was low and it had shut off. But when i looked at it, it was just flashing the "samsung galaxy s2 gt-i9100" text logo. (and not the animation circle logo.)
I tried turning it off, didnt work so i thought it had frozen which happens, so i took out the battery and put it back in again.
Then i tried to plug it into my recharger, and it was showing a grey battery icon and was frozen on that screen always, the screen doesnt turn off, the battery icon isn't showing that its charging. doesnt change, just shows the same empty battery grey icon with the refresh circle-arrow in the middle.
I tried taking the battery out leaving it out for 5 minutes, draining the battery from the phone by holding the power button for 10 seconds, then trying to charge the phone. Same issue, only showing the grey battery icon when trying to charge and it never changes or goes away.
SO i tried to boot up the phone, but it wont go past the samsung text logo.
I tried entering recovery, but it just freezes on the samsung text logo.
I can enter Odin download mode, and ive tried installing several different both stock, original and CMW roms, and nothing changes. (except if i use gingerbread, then the grey battery icon just keeps flashing off and on in 5 second intervals when plugged into the charger.)
Ive tried taking the battery out for 8 hours and try booting it, no change.
Ive tried changing the battery, no change (think it has low bat as well maybe).
Ive tried leaving it plugged in overnight, but that only drained whatever power i had left over in one of the batteries.
Ive tried some of the siyah and doriman kernels, and they add a loading bar which gets full on the samsung text screen,
but then freezes after that.
Im losing my mind here, ive tried almost everything i can think of. And would really appreciate any help on this.
Click to expand...
Click to collapse
errrrm - just a thought (and it's a real long shot) I had some strange battery drain (bootloop) issues with a brand new i9100 and it turned out that the micro sd card I was using was corrupt, took it out and it worked. Might be worth a try but like I said its a long shot. If that does not work I agree with mistahbungle and looks like you wil need to replace the mb.
Jimsilver73 said:
errrrm - just a thought (and it's a real long shot) I had some strange battery drain (bootloop) issues with a brand new i9100 and it turned out that the micro sd card I was using was corrupt, took it out and it worked. Might be worth a try but like I said its a long shot. If that does not work I agree with mistahbungle and looks like you wil need to replace the mb.
Click to expand...
Click to collapse
Yeah ive already taken out the micro sd card and sim card, didnt change anything.
Just so weird the phone is less than 2 years old. Sucks that its already llike this.
desidarko said:
Yeah ive already taken out the micro sd card and sim card, didnt change anything.
Just so weird the phone is less than 2 years old. Sucks that its already llike this.
Click to expand...
Click to collapse
I've went through this on my Hercules, T-Mobile S2. I had Android tweaker pro, removed all of the tweaks, and rebooted. It took me quite a while but I was able to get into recovery by the normal button mashing.
DO NOT HAVE THE PHONE PLUGGED INTO THE CHARGER.
PRESS THE VOLUME BUTTONS THEN THE POWER BUTTON WHILE STILL HOLDING THE VOLUME BUTTONS.
AS SOON AS YOU FEEL THE FIRST VIBRATION, LET GO OF ONLY THE POWER BUTTON!
CONTINUE TO HOLD THE VOLUME BUTTONS UNTIL YOUR RECOVERY LOADS.
THAT IS WHAT HAS WORKED FOR ME.
Sent from my Skinny Hercules
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
Please Help !!
i kinda cloned my ROM , it happened by mistake while trying to flash my kernel , now that my phone is stuck in samsung start up logo , . tried to reboot still the same result. . . :crying:
No recovery ? If that's the case, stock rom from Samfirmware, flash with Odin to get a 'clean slate' (How ? Thread stickied near top of Q&A has instructions) & re-try whatever it was you wanted to do. If you do have recovery, try a factory reset in the first instance, if that doesn't work or if you have recovery but can't do one for whatever reason, proceed with the stock flash via Odin.
Thanks
thanks a lot mate , my fone back in action. successfully flashed, now running on JB 4.3.1 on Paranoidandroid 3.99-RC2 , so far so good .:victory:
being a newbei in this field hoping for all the support
EDIT : any suggestion how to remove warning symbol (yellow triangle) while booting .
Possibly triangle away.Search to get the free version.
desidarko said:
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
Click to expand...
Click to collapse
Okay so I have managed to get it to this point after day's of grief, now please tell me I don't have to walk around with the earplugs in for ever !
RustyNail99 said:
Okay so I have managed to get it to this point after day's of grief, now please tell me I don't have to walk around with the earplugs in for ever !
Click to expand...
Click to collapse
A friend of mine had am Android phone that had a similar problem. It always showed the headphones on the status bar and Could not be heard. If you will take your phone apart then you can look for bridges in the solder points. These happen from poor construction and over heating. Fix the bridges and you should be good to go.
Sent from my Skinny Hercules
fathertomany said:
A friend of mine had am Android phone that had a similar problem. It always showed the headphones on the status bar and Could not be heard. If you will take your phone apart then you can look for bridges in the solder points. These happen from poor construction and over heating. Fix the bridges and you should be good to go.
Sent from my Skinny Hercules
Click to expand...
Click to collapse
I did take it apart and had a quick look, all seems ok. However I was not ready to junk the phone so I improvised a little, its not pretty but it works.
I had an old headphone jack which I cut down so as it would just fit into the jack point, installed Soundabout Pro app which forces the calls to come out the earpiece and not headphones voila it works. In the end it cost me a lot of time surfing countless forums, anger management control and some joy at getting it to work. Still without the help people give on this and other forums it would be a useless phone :fingers-crossed:
sweetben747 said:
thanks a lot mate , my fone back in action. successfully flashed, now running on JB 4.3.1 on Paranoidandroid 3.99-RC2 , so far so good .:victory:
being a newbei in this field hoping for all the support
EDIT : any suggestion how to remove warning symbol (yellow triangle) while booting .
Click to expand...
Click to collapse
i was also searching for the same...... since triangle did not hurt but i wanted to know if i could get rid of it......
thanks to our wonderful Dev name Phliz i could do it... i had to reflash to stock for it ofcourse but then whole effort was worthwhile .....
http://forum.xda-developers.com/showthread.php?t=1877270
this is the link.... please go through... and best of luck to remove the triangle.....

[Q] Xperia X10i Bricked !

Device Xperia X10i, Unlocked Boot Loader, Rooted, Installed Jelly bean Rom of Feralab. Device worked perfectly on it. Since yesterday, after waking up, found my device bricked. Symptoms displayed after device got bricked :
a) If connected to wall charger with battery present, device only displays green light for 15 to 20 seconds max and then green light goes off. Then no activity in the whole device.
b) If connected to wall charger with battery absent, device again shows green light (with battery absent that is).
c) Tried SEUS, Answer : After the complete successful operation : Nada Nothing !
d) Tried Flash Tool, Still Nada. Tried flashing Xperia Stock Rom : Replaced System.sin , Header.sin and what not etc. "Even checked No Final Matchup" while flashing. Answer : Nada. !
e) Stock Used is "X10i_3.0.1.G.0.75_CUST-IN_GENERIC_1237-0692.ftf" flashed it. Still Nada ! However, no errors occurred while flashing.
f) Device when trying to switch on, displays green light blinked once, then vibrates and then just goes simply Naaadaa !!!
Nothing at all. Please help. If this helps, I am attaching log file of flashing device via flash tool. Man, device is just bricked. Answer and help appreciated . Thanks in advance.
Since I can't attach link to external log file on paste bin : here's I have uploaded the log file.
Update : Since I was on Fera Lab's Jb earlier, I want to notify that my "Unknown Sources and Debugging" was not checked in phone settings. It wasn't on and now that its bricked, I dunno whether it will make any difference or not ? In bricked state, with "Unknown Sources and Debugging" not checked. Can't get device to on, blinks one time green signal and then vibrates and nothing afterwards !
Update Number 2 : Hey, after completely keeping aside the battery for more than 24 hours, I connected the device to external wall DC supply (while battery was removed and never inserted after the 24 hours interval that is). After connecting the device to DC wall supply, it gave me the same response, flicked and showed green light and then vibrated and then nothing ! F1 anyone. !!!
Update Number 3 : http://talk.sonymobile.com/t5/Xperi...on-Flash-mode-even-when-plugin-to/td-p/273134
Just Googled my problem and came to this link. I can very much relate to the link although, His device was water locked, (there was this small white rectangle, if it is water damaged then it will be red) Surprisingly, his device which was water damaged shows the same symptom as mine. So, i checked mine, but the sticker or white rectangle for moist / humidity checker is white totally. So I guess it can't be water damaged, although, it showed the same symptoms !
Update Number 4: Since green Light was always On, I thought what if its in flash mode and much to my surprise, the device is in Flash Mode when I switch it on, how I found out : While flashing via SEUS, I didnt press the back key and the device got connected in flash mode by default, So i narrowed down the problem to something that : My device boots to Flash mode and not as it normally should ? Is it a mother board problem ? Can it be cured ? (god no please not mother board problem) So ? Any thoughts anyone to make it come out f the flash mode. ?
C] Tried SEUS, Answer : After the complete successful operation : Nada Nothing !
after the Successful Operation did you unplug the phone and tried to turn it on?
After the Successful SE Update Services was successful my phone didn't start, then i removed battery and reconnected, power on and works fine.
search in forums for Dr Goodvibes his suggestions did help me.
ronaksworld said:
C] Tried SEUS, Answer : After the complete successful operation : Nada Nothing !
after the Successful Operation did you unplug the phone and tried to turn it on?
After the Successful SE Update Services was successful my phone didn't start, then i removed battery and reconnected, power on and works fine.
search in forums for Dr Goodvibes his suggestions did help me.
Click to expand...
Click to collapse
well thanks. at least some one replied. can you direct me to a specific url u have in mind regarding my query. also i have updated the query, kindly see the update. as for SEUS update Yes why indeed, i did that. Sorry, nothing came up. thanks for the reply though. gives me hope.
Message this guy Dr Goodvibes http://forum.xda-developers.com/member.php?u=4375132
katctv Lord
ronaksworld said:
Message this guy Dr Goodvibes http://forum.xda-developers.com/member.php?u=4375132
Click to expand...
Click to collapse
thanks. will do.
asciisort said:
Device Xperia X10i, Locked Boot Loader, Rooted, Installed Jelly bean Rom of Feralab. Device worked perfectly on it. Since yesterday, after waking up, found my device bricked. Symptoms displayed after device got bricked :
Click to expand...
Click to collapse
Your phone indicates an unlocked bootloader, just for your information.
What's the thoughts on the battery? Was it in a good service state?
Take the battery out of the phone for 48 hours and then put it back in the phone and power the phone on.
The green light for a few seconds indicates the phone is attempting, or in a recovery state.
Your phone may have just had a 'moment' and has a "locked instruction", that just needs to be cleared with no power applied to the chipset.
This has worked for others and is more voodoo than science, but worth a try.
Dr Goodvibes said:
Your phone indicates an unlocked bootloader, just for your information.
What's the thoughts on the battery? Was it in a good service state?
Take the battery out of the phone for 48 hours and then put it back in the phone and power the phone on.
The green light for a few seconds indicates the phone is attempting, or in a recovery state.
Your phone may have just had a 'moment' and has a "locked instruction", that just needs to be cleared with no power applied to the chipset.
This has worked for others and is more voodoo than science, but worth a try.
Click to expand...
Click to collapse
Oh thanks for the update about the boot loader state. i definitely be keeping it apart for 48 hours and will update you regarding the same. thanks for the reply, you know i love this set of mine and your precious replies gives me hope.
Regarding the battery state, i guess it was okay, gave me a 1 day backup on the phone. So i guess it was in a kinda okay service state. though am not sure whether its fully charged or not. i don't actually know the power state / current charge level of the battery though coz i found the device bricked. if there's anything you can suggest, will be really helpful. though thanks for the information.
So I waited and waited for some more time, couldn't wait any longer for the 48 hours duration. Does t has to be 2 days ? I just wanted to bring my device back to life. Though, after giving up shortly after 12 + hours, I flashed it again, it did successfully, although, nothing even now, green light followed by a vibration and then boom. nothing ! f1 help needed ? btw, does it has to be 2 days?
I would have placed the battery back in the phone and pressed the power button and see if it booted, or allowed you to get to CWM Recovery with blue light or xRecovery(if installed).
One day, one week. How long does residual power remain in a circuit board to hold the current date/time before resetting?
Maybe buy a cheap BST-41 1500mAh battery for the XPERIA X10 and try that. Could be just a bad battery.
You could check the battery with a multimeter and see if it still has a charge.
My knowledge base stops at this point as I have no experience beyond this.
Good luck.
Dr Goodvibes said:
I would have placed the battery back in the phone and pressed the power button and see if it booted, or allowed you to get to CWM Recovery with blue light or xRecovery(if installed).
One day, one week. How long does residual power remain in a circuit board to hold the current date/time before resetting?
Maybe buy a cheap BST-41 1500mAh battery for the XPERIA X10 and try that. Could be just a bad battery.
You could check the battery with a multimeter and see if it still has a charge.
My knowledge base stops at this point as I have no experience beyond this.
Good luck.
Click to expand...
Click to collapse
Thanks Dr. Goodvibes, I definitely will keep you posted. Though, when I plugged the battery in, first I did check, nuthing ! green light + vibration. and then it goes blank. I installed my feralab jb rom via xRecovery so, yes it is there (installed) but afterwards I have flashed the stock via SEUS so i guess even xRecovery is gone now. I am not for sure. Though it was installed earlier. Right now I am thinking of keeping it apart till the time i found a new battery, it can be even 2 + days. Even 1 week. I will wait for a week now. Thanks for letting me know all about this. Keep me posted.
Dr Goodvibes said:
Your phone indicates an unlocked bootloader, just for your information.
What's the thoughts on the battery? Was it in a good service state?
Take the battery out of the phone for 48 hours and then put it back in the phone and power the phone on.
The green light for a few seconds indicates the phone is attempting, or in a recovery state.
Your phone may have just had a 'moment' and has a "locked instruction", that just needs to be cleared with no power applied to the chipset.
This has worked for others and is more voodoo than science, but worth a try.
Click to expand...
Click to collapse
Update Number 2 : Hey, after completely keeping aside the battery for more than 24 hours, I connected the device to external wall DC supply (while battery was removed and never inserted after the 24 hours interval that is). After connecting the device to DC wall supply, it gave me the same response, flicked and showed green light and then vibrated and then nothing ! F1 !!!
Dr Goodvibes said:
Your phone indicates an unlocked bootloader, just for your information.
What's the thoughts on the battery? Was it in a good service state?
Take the battery out of the phone for 48 hours and then put it back in the phone and power the phone on.
The green light for a few seconds indicates the phone is attempting, or in a recovery state.
Your phone may have just had a 'moment' and has a "locked instruction", that just needs to be cleared with no power applied to the chipset.
This has worked for others and is more voodoo than science, but worth a try.
Click to expand...
Click to collapse
Update 3: http://talk.sonymobile.com/t5/Xperi...on-Flash-mode-even-when-plugin-to/td-p/273134
Just Googled my problem and came to this link. I can very much relate to the link although, His device was water locked, (there was this small white rectangle, if it is water damaged then it will be red) Surprisingly, his device which was water damaged shows the same symptom as mine. So, i checked mine, but the sticker or white rectangle for moist / humidity checker is white totally. So I guess it can't be water damaged, although, it showed the same symptoms !
Dr Goodvibes said:
I would have placed the battery back in the phone and pressed the power button and see if it booted, or allowed you to get to CWM Recovery with blue light or xRecovery(if installed).
One day, one week. How long does residual power remain in a circuit board to hold the current date/time before resetting?
Maybe buy a cheap BST-41 1500mAh battery for the XPERIA X10 and try that. Could be just a bad battery.
You could check the battery with a multimeter and see if it still has a charge.
My knowledge base stops at this point as I have no experience beyond this.
Good luck.
Click to expand...
Click to collapse
Update Number 4: Since green Light was always On, I thought what if its in flash mode and much to my surprise, the device is in Flash Mode when I switch it on, how I found out : While flashing via SEUS, I didnt press the back key and the device got connected in flash mode by default, So i narrowed down the problem to something that : My device boots to Flash mode and not as it normally should ? Is it a mother board problem ? Can it be cured ? (god no please not mother board problem) So ? Any thoughts anyone to make it come out f the flash mode. ?

Redmi Note 4x 4/64 Mtk - Stuck in the bootloop after battery drainage, cannot charge.

Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
Are you on miui or a custom rom?
I think I know what problem you are facing, your device's battery is actually drained of all the power, like it empty. So drained that it doesn't even have the energy to turn on the phone to get power. I had a lenovo a560 last year, and it had the same problem, so what i had to do was either leave it for charging and pray that it begins charging (and sometimes after 3 or 4 hours the battery started charging as normal when it got 1% battery), or the second method was that i took the removable battery out and charged it externally using wires. The second method worked since the battery got enough power, to keep the phone on during charging.
Now the problem is that redmi note 4 doesn't have a removable battery, so either you can leave the phone for charging, and actually forget about it for a day, or the only other thing is that you have to visit a service center.
Not joking about the charging process but that is the only thing you can do.
---------- Post added at 06:15 PM ---------- Previous post was at 06:12 PM ----------
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
But wait, if the phone is able to stay in fastboot mode, why not charge it there? Like just open fastboot mode, and connect the charger. It will atleast charge some percent.
MyNameIsRage said:
Are you on miui or a custom rom?
I think I know what problem you are facing, your device's battery is actually drained of all the power, like it empty. So drained that it doesn't even have the energy to turn on the phone to get power. I had a lenovo a560 last year, and it had the same problem, so what i had to do was either leave it for charging and pray that it begins charging (and sometimes after 3 or 4 hours the battery started charging as normal when it got 1% battery), or the second method was that i took the removable battery out and charged it externally using wires. The second method worked since the battery got enough power, to keep the phone on during charging.
Now the problem is that redmi note 4 doesn't have a removable battery, so either you can leave the phone for charging, and actually forget about it for a day, or the only other thing is that you have to visit a service center.
Not joking about the charging process but that is the only thing you can do.
---------- Post added at 06:15 PM ---------- Previous post was at 06:12 PM ----------
But wait, if the phone is able to stay in fastboot mode, why not charge it there? Like just open fastboot mode, and connect the charger. It will atleast charge some percent.
Click to expand...
Click to collapse
Hi, i thought about it before, but the phone was staying in fastboot mode for a very short time, to short to charge any resonable amount of power, and kept rebooting quickly. I left the phone for two days without trying to fix it and I tried just now to go into fastboot and try to charge. It stays now for quite a time in fastboot so I will keep my fingers crossed that I will be able to charge. I will update here if it was a success or not. Meanwhile, thank you for all your ideas! Lets see what happens...
adka said:
Hi, i thought about it before, but the phone was staying in fastboot mode for a very short time, to short to charge any resonable amount of power, and kept rebooting quickly. I left the phone for two days without trying to fix it and I tried just now to go into fastboot and try to charge. It stays now for quite a time in fastboot so I will keep my fingers crossed that I will be able to charge. I will update here if it was a success or not. Meanwhile, thank you for all your ideas! Lets see what happens...
Click to expand...
Click to collapse
Best of luck brother.
MyNameIsRage said:
Best of luck brother.
Click to expand...
Click to collapse
Unfortunately, no good results. I kept my phone in fastboot mode multiple times, but I was not able to charge my phone. Turning off fastboot is only causing phone to stuck in bootloop.
I also had an impression, that the phone was not warm at the back, where the battery is. Now I am starting to think that the battery is completely dead and I have to change it. But how is it even possible, that after 8 MONTHS the battery is completely f***ed up?
Can I somehow check the state of the battery? I would like to be sure, that there is no way to bring the battery back to life and I really have to go somewhere to change it. I am really reluctant to have a battery from some unknown company. :crying:
adka said:
Unfortunately, no good results. I kept my phone in fastboot mode multiple times, but I was not able to charge my phone. Turning off fastboot is only causing phone to stuck in bootloop.
I also had an impression, that the phone was not warm at the back, where the battery is. Now I am starting to think that the battery is completely dead and I have to change it. But how is it even possible, that after 8 MONTHS the battery is completely f***ed up?
Can I somehow check the state of the battery? I would like to be sure, that there is no way to bring the battery back to life and I really have to go somewhere to change it. I am really reluctant to have a battery from some unknown company. :crying:
Click to expand...
Click to collapse
Are you rooted?
This is really a kernel fault man, I had the same issues with mediatek Chipsets before, but you are saying in "8 months", so that means you are well covered in warranty. You can send an e-mail to Xiaomi customer care or visit a service centre with the phone bill. I am pretty sure a faulty battery or such happening can be covered using warranty, plus I would suggest NOT to get the battery changed from a 3rd party store.
MyNameIsRage said:
Are you rooted?
This is really a kernel fault man, I had the same issues with mediatek Chipsets before, but you are saying in "8 months", so that means you are well covered in warranty. You can send an e-mail to Xiaomi customer care or visit a service centre with the phone bill. I am pretty sure a faulty battery or such happening can be covered using warranty, plus I would suggest NOT to get the battery changed from a 3rd party store.
Click to expand...
Click to collapse
Sorry, I actually don't know much about the phones, so I don't know what 'rooted' means. I never did anything with my phone, software or whatever more than required.
With the warranty there is a different problem in my case: I bought my phone in China when I was there for my business trip and I live in Europe (yeah I know, my own fault, I should have bought it at home). I have bill and everything but I guess it will not help. Besides, Xiaomi gives 6 months warranty for battery (in case this is really the battery).
adka said:
Sorry, I actually don't know much about the phones, so I don't know what 'rooted' means. I never did anything with my phone, software or whatever more than required.
With the warranty there is a different problem in my case: I bought my phone in China when I was there for my business trip and I live in Europe (yeah I know, my own fault, I should have bought it at home). I have bill and everything but I guess it will not help. Besides, Xiaomi gives 6 months warranty for battery (in case this is really the battery).
Click to expand...
Click to collapse
Knowing that you are not rooted is a positive thing when regarding the warranty, ok so here is the thing which you should do. But first of all please stop the battery charging process, since this can now be harmful and can damage the components. Ok so here's what you should do -
[email protected]
Send an email to that address regarding the battery problem. And provide the details including about the drainage of battery, and the methods which you tried. Plus attach the bill also. It doesn't really matter where you bought it, because the bill serves as to give them information that the device you own is actually bought by you, and it contains details about device like IMEI etc. If they respond and say that you can send your device to them, (in this case they will give you an address) you should do that. If they say they cannot help it, then consider getting a repair from a local shop.
I just checked my phone's inside and found out that you cannot externally charge the battery, so this means you need a repair, unfortunately.
Before ending this reply I just wanna clear the fact that,
The battery isn't damaged, it just isn't able to get power,(here it is because of the device) this means that if somehow some energy can be provided to the battery, the battery need not be replaced.
I wish you luck , may you be able to fix your phone again.
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
Any aftermath? What happened?
MyNameIsRage said:
Any aftermath? What happened?
Click to expand...
Click to collapse
I am still waiting for the response from Global Service. If nothing happens, I will go to local 'mi center', where I know they can repair xiaomi phones, but not on warranty.
Apart from that, phone is still dead, but I have not tried yet anything else. I found this: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
But I am not sure, if this should work. Anyone have tried?
adka said:
I am still waiting for the response from Global Service. If nothing happens, I will go to local 'mi center', where I know they can repair xiaomi phones, but not on warranty.
Apart from that, phone is still dead, but I have not tried yet anything else. I found this: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
But I am not sure, if this should work. Anyone have tried?
Click to expand...
Click to collapse
That post shows you how to enter deep flash mode. You can give it a try. If that works, Voila, If it does't better go the service center.
So I got the response from service (it took them ages). Maybe it will help someone:
With respect to your concern, I would request you to please follow some troubleshooting steps in order to resolve your issue:
Try to charge your device with another compatible charger for at least 30 minutes
Long press power button for 10-15 seconds and check whether the device is responding or not
If the issue persists please follow the below mentioned steps:
Note: The below mentioned procedure deletes the data you have on your phone.
Sign Out from your Mi Account :-
Go to the settings
Select Mi Account
Confirm to Sign out
Create a backup : -
Go to the settings
Go to the additional settings
Go to the backup and reset
Go to the local backup
Go to the backup
Select system and apps
Then, select backup so that a backup would be created
After creating the backup, you can find your backup file through the below mentioned steps:
Go to the "explorer"
Select "storage" option
Then, "MIUI"
You will get a "backup" option
Select "all backup"
In this folder, you will be able to see your "backup file"
(Note :- Please save the backup file on your PC/Laptop so that your important data would be prevented)
Factory data reset :-
Go to the settings
Go to the additional settings
Go to the backup and reset
Tap on factory data reset
In order to restore your backup file, please follow the below mentioned steps:
Go to the settings
Go to the additional settings
Go to the backup and reset
Go to the local backup
After that, select your "backup file"
Then, "restore" it
I did not try anything from this yet, I have my phone at home, but maybe it will help some of you.
btw. the previous method from the link (deep flash mode) is not working for me.
PEOPLE I FIXED MY PHONE!!! I used again and again this method, which I have already posted before: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
I didn't work at the beginning, so I left my phone and actually wanted to wait till I go back home to my country for the weekend and visit Xiaomi service, but FINALLY IT WORKED!!! I cannot explained what was the reason that this time it clicked. My phone was completely drained, left for long time without touching. As a result I have a battery icon now and it is charging, no bootloop anymore. Hope this method would help someone. Be patient and try multiple times!
So it is not software problem causing the bootloop
So it is not a software, but only hardware - the battery - as the only problem in this case. I am facing a very similar case with my Redmi Note 4x Mediatek (4/64 Memory) just starting Friday morning (9Feb). I thought it was charging overnight, but in the morning found the power totally drained, and stucked not be able to recharge for hours. This phone is still under warranty (9month use) but ridiculously the Official Service Agent said they need up to 40days to fix this phone. This is worst experience comparing to other phones I ever had.

SM-J600FM/DS Issues

Hi to all the XDA community,
It looks like that I am a new member but I have been for several year on XDA (but I lost all the log in details).
The problems I am facing is with a Samsung J6 that my mother in law gave me because one morning didn't show anything on the screen. These are the steps I did:
1. Screen is black, first thought lets charge it. I kept on the charger for ages. When I got back home I was sure that the phone is fully charged (it shows it on my usb hub). Tried to switch it on - Result, nothing is coming up to the screen
2. Hard reset by pressing power button and volume up or down - Result, nothing is coming up to the screen
3. Connect the phone on a laptop to check if the laptop recognises it. The laptop is doing the noise that something is connected and start installing drivers. Seconds later the device disconnected and connected again and this loop of connection and disconnection is happening for ever -Result nothing, only question marks.
4. Thought that is a hardware failure and since the screen doesn't shows anything I bought a new screen. I didn't by an OLED, I bough the cheap one. - Result, nothing is coming up to the new screen
5. I disconnected the battery and install the screen again connect the battery and try the same steps 1 & 2. - Results the same as the steps 1 & 2.
For me it looks like that the phone is bricked (I forgot to mention that my mother in law gave it to someone else before she pass the phone to me, no trust ) and the other guy probably tried to change the ROM or something similar. The boot loop that the phone is doing when I connected on my laptop is not normal (noise of connection and after 1sec noise of disconnection).
Additionally, I am not sure if the screen is working and I am on dilemma, do I have to return the screen to the seller of keep it until find out what is the problem with the phone. Maybe the screen is the faulty part that cause another issue. When I connect the phone on the laptop without the screen is doing the boot loop noise of connection/disconnection. I found out that when the phone is connected on the laptop and I press the power button the disconnection noise is delayed by couple more seconds.
Any help or guidance will be more than welcome.
Obtain the Stock image for your fone from samsung, load it into the version of Odin they suggest, but dont start it yet.
Disconnect fone from pc, and turn it off.
Start Odin flashing
plug fone in
Mb a few steps dif since I last flashed a samsung, but this will fix your fone.
Make sure you got the samsung driver installed in your pc
Pachacouti said:
Obtain the Stock image for your fone from samsung, load it into the version of Odin they suggest, but dont start it yet.
Disconnect fone from pc, and turn it off.
Start Odin flashing
plug fone in
Mb a few steps dif since I last flashed a samsung, but this will fix your fone.
Make sure you got the samsung driver installed in your pc
Click to expand...
Click to collapse
Thanks for your response.
Samsung drivers are already installed.
The problem that I am encountering is that I can put the phone on download mode. Firstly because I can't see anyhting on the screen and secondly because my laptops can see the device. I tried different cables too but nothing worked.
Since the phone cannot be recognised by the PC, the Odin app cannot see it either.

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