I checked many forums on web and see a lot of people complaining about bad reception,call drops etc. on Galaxy s6 Edge
Also here there is 2 topic opened by members .I wrote one of them but no one gave me even a clue
My network signal really sucks, especially while on wcdma/3g mod. So one of post on web says Samsung had changed their anttenna system thats why.Some of says its about modem part.
Most of post wroten about in May and June so whats happened to this issue.How did you solve? Or what is the problem is it software or hardware related.
Thanks
I have a new 925F on T-Mobile in the US and I have also noticed this issue. Signal strength is much worse than on my prior device (HTC One M7). I have been toying with flashing the T-Mobile modem on my device and seeing what happens, but am afraid of what might happen...don't need a shiny new brick. I have tried several different ROMs, including the one from the T-Mobile sub-forum that is no longer being supported with the same results.
Anyone have any ideas, or know what would happen if I flashed the 925T modem on my 925F device?
like i said there is to possiblty causing this issue. Samsungs new antenna system or hardware problem.People were complaining about it a few months ago and ı am curious what happened their device or they used to live with it?
Have to say have the same experience... I actually carry an iphone 6 (for business reasons) as well - same network (AT&T), and without exception:
- the iphone has better reception in the same location (more bars, faster internet, more reliable internet)
- the iphone connects faster when the plane lands (and I fly alot)
- the iphone keeps reception in places where the S6 loses it
Frustrating, as I'm the opposite of an iphone fanboy, and using the phones next to each other shows me Samsung needs to do more work in this area!
The only reliable solution to SLIGHTLY improve things is to restart the phone a LOT
I have had to switch to 2g/3g only because my S6 edge has little or no signal on 4g and it uses about 3% per hour of battery on standby. I also have an iPhone 6 and both are on the same network(EE in the UK) and I never see anything under half bars on 4g but most of the time it is full bars. I have had the phone replaced and had two sim swaps but it is still no better.
The camera on the S6 is fantastic but the rest of the phone is a lagging stuttering piece of sh!t. I sold my Note 4 and Moto X 2014 a few weeks ago in preparation for the Note 5 but it is not sold in Europe. On the bright side the S6 is better than the G4 I tried for a few weeks.
today i went to service to ask replace the device, explained my issues after one hour they told me the problem solved by flashing new firmware i am sure the problem persist because i had newest firmware and flashed it before.So we have to live with it i guess its not a problem for them .
i have noticed that only Edge users complaining about it and not sure but i guess i read antenna is short on Edge.
Related
There was a problem with my SII. I returned it to Samsung and they made an upgrade to something they didnt tell me.
The phone now works as a GSM normal phone also. The reception is great. 3G and H is available as my previous phone
Please close the thread
Thank you all
Dear all
After reading a lot the threads I decided to make this post. Sorry if this matter had been answered somewhere else for this phone.
Before I had a TD2, later a Nokia 5800.
I bought SII before a week
When I go to the places where I had GSM signal or 3G, I noted that with the SII the gsm signal is comperative with my old phones very weak (TD2 better than 5800), even not existing.
Many times I am not able to operate the phone at all since gsm is missing.
Seems like there is a lack of sensitivity to the gsm module of the SII.
I 'm using the factory 2.3.3
If you think that there is a software or ROM that can make more sensitive the phone please tell me so
Beyond that the phone is great
Seems that is only me having this problem
network??
is the gs2 on the same network as your previous phones??
take it back and say its faulty?
i dont no mine is a great signal except for where my network provider says it isnt luckily for me thats at home so no signal at home for me lol
Of course its in the same network, my home, my office is at the same place..... hopefully
The reception of SII lacks from 5800 which is worst than TD2,
The SII stopped recognizing the SD card....
So I returned the SGS2 to the service of Samsung. I 'm gonna take it back in a week.
Meanwhile I use my old Nokia 5800, which, since I go to the same places again and again it really has a much better signal and almost never looses the 3G or H.
Comparing to my damaged i9100 it has a much better reception in GSM.
I will let you know when Samsung returns me my phone.
Since I was looking a lot for the reception problem in the internet, mostly I read that there is also a low reception of the Wifi, which I didnt notice....
There was a problem with my SII. I returned it to Samsung and they made an upgrade to something they didnt tell me.
The phone now works as a GSM normal phone also. The reception is great. 3G and H is available as my previous phone
Please close the thread
Thank you all
I have noticed a good amount of threads popping up with people talking about signal issues, 3g/4g issues, connection issues or phone issues.
I was wondering if we could find out what the common factor here was and what fixes everyone has been using. I know that some people got new sim cars, problem solved. Some people restored to a full stock image via odin, problem solved. Reflashing the stock radio, problem solved.
So has anyone had any other solutions, issues or any other info regarding signal issues or anything relating to that?
Been through this with the Nexus, S3 and S4
The solution is to buy a Motorola RAZR or iphone.
Things that do not work -
Upgrading to the newest version of Android
Updating the Radio
Changing it to CDMA only
Lifting one leg up, putting one hand on your head and pointing your other hand due north
Attaching a sticker antenna to the back
Using some custom baked firmware
Reading posts from people who claimed they've solved the problem.
Using Bluetooth
Not using Bluetooth
Buying a special case
You can get a femtocell repeater if you are in an office or home where you get little reception but it won't help you on the road or just visiting a friend unless you want to set it up every place you are stationary.
In the end trying to fix the radio design flaw with a firmware update is about as useful as trying to fix a shattered TV screen by adjusting the brightness setting. If you read the radio issues on the Verizon Nexus and the Verizon S3 there are a lot of people claiming they solved it but in the end it still sucks.
I have zero issues with data on my s4 I'm on the east coast running clean rom 1.6.5 solid LTE everywhere..
boe said:
The solution is to buy a Motorola RAZR or iphone.
Things that do not work -
Upgrading to the newest version of Android
Updating the Radio
Changing it to CDMA only
Lifting one leg up, putting one hand on your head and pointing your other hand due north
Attaching a sticker antenna to the back
Using some custom baked firmware
Reading posts from people who claimed they've solved the problem.
Using Bluetooth
Not using Bluetooth
Buying a special case
You can get a femtocell repeater if you are in an office or home where you get little reception but it won't help you on the road or just visiting a friend unless you want to set it up every place you are stationary.
In the end trying to fix the radio design flaw with a firmware update is about as useful as trying to fix a shattered TV screen by adjusting the brightness setting. If you read the radio issues on the Verizon Nexus and the Verizon S3 there are a lot of people claiming they solved it but in the end it still sucks.
Click to expand...
Click to collapse
Unfortunately this is very true, every other VZW Non-Samsung phone I've had hasn't exhibited this issue.
Motorola and Apple have had their share of radio/antenna issues as well.
Sent from my SCH-I545 using Tapatalk 4 Beta
I'm not really talking about comparing the signals to the iPhone or anything. I'm talking about finding a common denominator for the group of people that are suffering from signal, connectivity or phone loss on the s4.
dougmod said:
I'm not really talking about comparing the signals to the iPhone or anything. I'm talking about finding a common denominator for the group of people that are suffering from signal, connectivity or phone loss on the s4.
Click to expand...
Click to collapse
Trying to tie it all together with a common denominator is a logical fallacy. It would be akin to trying to find a common denominator for everyone in the world that has a chronic cough. The causal factor varies from case to case.
Sent from my SCH-I545 using Tapatalk 4 Beta
dougmod said:
I'm not really talking about comparing the signals to the iPhone or anything. I'm talking about finding a common denominator for the group of people that are suffering from signal, connectivity or phone loss on the s4.
Click to expand...
Click to collapse
The common denominator is we are on Verizon and have Samsung phones. If you want to go further, you could do a subset intersect and see we have the S4 on Verizon. It's like saying what is a common denominator for those people who have safety issues with the Chevy Corvair. It is a design flaw that only could be fixed by replacing the phone with a different model. Trust me, I went down this path with the Nexus and the S3 - magical firmware updates were dangled by fanboys saying they would come and fix the issue but the firmware updates came but they never fixed the issue.
If you want better signal, you could buy a different phone or get a femtocell repeater. TRUST me, I would love a magic bullet to fix the issue but there isn't one. On the plus side you'll get a ton of helpful posts from people saying they never have issues or you must be doing something wrong.
I dont know what is up with all ur phones, but my signal is much better than my old Galaxy Nexus/RAZR M. I am getting 2-3 more bars of 4G at work. At home it use to be only 3G, but now im getting at least 2 bars of 4G. I don't even turn on my WiFi anymore at home or work.
bars dont really mean much...
i have had some odd issues where i will be in home depot or grocery store trying to look something up and it will fail; market doesnt work, browser doesnt work. phone calls and texts (over gvoice so data) wont work.
the razM i had before this was solid. my GF still has the razrM and we were at grocery store other day and if you went the their app there was a coupon to add and the s4 was refusing all data again.
i had similar issues with an old HTC Dinc2 and it was then i started using an app "restart connections" to get data back but it doesnt fix the issue on the s4 i have. if i reboot the phone data comes back.
i have also twice now went to use gmaps and it it attempts to look up an address for 3-5 min and i finally restart the phone and go back in and find the address ASAP after reboot.
something funky is going on and i havent taken the time to try and look at syslogs yet...
i am running the stock MDK rom (rooted) on VZW
reception is odd
matt1733 said:
I have zero issues with data on my s4 I'm on the east coast running clean rom 1.6.5 solid LTE everywhere..
Click to expand...
Click to collapse
I'm in a difficult reception area in the middle of manhattan. Funny thing is that I almost always have 4G - even in my house. At the same time, I never have more than two bars of signal in my house. I have occasionally had trouble making calls (I think the tower I'm reaching is too busy), but once connected, no one has complained and dropped calls are rare.
I don't understand this and don't know whether to complain or not because although there are almost no bars, there is reception that is pretty good. So I've left well enough alone.
This phone gets decent reception for me. Dropping from 4g to 3g is new for me after coming from an htc rezound though. My rez NEVER dropped 4g in my city anywhere. Guess radios is the one thing htc can do right. My s4 drops to 3g in multiple areas sometimes. Hopefully Samsung keeps getting better with their radios and they'll have me as a customer for more years of they do
Sent from my SCH-I545 using Tapatalk 2
trekuhl said:
bars dont really mean much...
i have had some odd issues where i will be in home depot or grocery store trying to look something up and it will fail; market doesnt work, browser doesnt work. phone calls and texts (over gvoice so data) wont work.
the razM i had before this was solid. my GF still has the razrM and we were at grocery store other day and if you went the their app there was a coupon to add and the s4 was refusing all data again.
i had similar issues with an old HTC Dinc2 and it was then i started using an app "restart connections" to get data back but it doesnt fix the issue on the s4 i have. if i reboot the phone data comes back.
i have also twice now went to use gmaps and it it attempts to look up an address for 3-5 min and i finally restart the phone and go back in and find the address ASAP after reboot.
something funky is going on and i havent taken the time to try and look at syslogs yet...
i am running the stock MDK rom (rooted) on VZW
Click to expand...
Click to collapse
This is basically the same issue I have. Only a reboot/data toggle won't fix it. I had two bars(not that it means much, I didn't look at the db) and it kept saying it was communicating with the tower via the green/red up/down indicators, but I couldn't access any data services. I moved my car approximately 500 yards to the south and viola, data again. I don't get why I could make a call, but I couldn't access data.
That being said, it's still better than my Gnex for....well...everything. But I would say worse than my Rezound, Bionic.
i ended up flashing the modem with the ME7 version, while keeping the rest of the ROM on the original MDK. that was about amonth ago and i think ive only had to reboot 1-2 times because of data drop.
OK so I've had my m8 for a year or so now. Never been impressed one way or another as to bad reception or good reception. However, now twice in one week I saw side by side comparison to other AT&T phone s (iPhone 6 and galaxy s5) and the reception was worse.
Today while traveling in the car with my wife south of Cincinnati I noticed that my m8 had no service. So I checked my wife's iPhone6s. Two bars. This went on and off where I had no service for 90% of 15 miles or so. The iPhone maintained service the entire time!
I posted similar is in the M8 Android Development radio thread after making a trip last week with two iPhone and an s5 user s. My service, side by side, was much worse. It was suggested that I flash the latest developers firmware and radio which I did. 4.16.1540.8. Based on my drive today with my wife it didn't help.
Does the M8 radio just suck compared to the iPhone or does someone have done other suggestions for improving cell reception? And yes I know its different for different areas but I've tried several radios now and the result seems to be the same.
The bars don't mean jack. There is literally no standardization to what the bars symbolize. I've had 2 bars on AT&T plenty of times, and you can't get a call out, much less data. And my wife reports similar on her iPhone.
Whether your phone or hers can make or receive calls and texts, or get data; or what the dBm reading in Settings; those are the only real indicators of signal quality.
jcrompton said:
OK so I've had my m8 for a year or so now. Never been impressed one way or another as to bad reception or good reception. However, now twice in one week I saw side by side comparison to other AT&T phone s (iPhone 6 and galaxy s5) and the reception was worse.
Today while traveling in the car with my wife south of Cincinnati I noticed that my m8 had no service. So I checked my wife's iPhone6s. Two bars. This went on and off where I had no service for 90% of 15 miles or so. The iPhone maintained service the entire time!
I posted similar is in the M8 Android Development radio thread after making a trip last week with two iPhone and an s5 user s. My service, side by side, was much worse. It was suggested that I flash the latest developers firmware and radio which I did. 4.16.1540.8. Based on my drive today with my wife it didn't help.
Does the M8 radio just suck compared to the iPhone or does someone have done other suggestions for improving cell reception? And yes I know its different for different areas but I've tried several radios now and the result seems to be the same.
Click to expand...
Click to collapse
I used to have signal problems (when I used my Evita and with my M8) for quite awhile where I work. It wasn't until I flashed the Dev radio I recommended that I became the ONLY person to be able to use my phone in an area we all call cell phone hell. Even the Iphone and flip phones couldn't get a signal. I initially flashed the 4.4.4 Dev radio and that did the trick. Now that I have moved on to the current Dev radio, I still see better performance.
Here's the important part though, cell reception areas differ greatly. Any number of issues may cause this. I knew a guy who lived right between two cell towers and the jumping back and forth between the two was killing his battery even though he showed he always had signal. (we confirmed this by moving closer to each tower.) He constantly had dropped calls. So it's possible your baseband may not be the issue.
Anyway, if you have funds, they make cell repeaters you can buy and boost your signal in areas you frequently are for long periods of time. But other than flashing a few radios to experiment (S-Off!) That's the best I can tell you.
Have you noticed your G6SE is dropping calls and has overall poor reception?
I've had mine for four days now and have dropped many calls and lost signal where my previous phone managed to easily retain the network and never dropped calls.
Also I noticed when connected to my car's bluetooth, the signal display never shows full strength where again my previous phone always did. The GS6E only ever shows 80%
20150424_222933-1 by markcaigerwatson, on Flickr
when looking at my signal history in gsam, it also never goes above 80% which ties up with what my car's display.
Screenshot_2015-04-24-22-15-33.png by markcaigerwatson, on Flickr
Now i've made a comparison between my M8 and the GS6E and this clearly shows the GS6E is less sensitive to cell reception and this equates to the dropped calls.
The M8 can achieve -69 dBm at one one one point
Screenshot_2015-04-24-22-52-42 by markcaigerwatson, on Flickr
and the GS6E a lower -81dBm
Screenshot_2015-04-24-22-56-54 by markcaigerwatson, on Flickr
Ok, so the GS6E is not as good as others at cell reception. Is this a hardware limitation? or could new radios help this?
What is your experience of this?
There are various reports cropping up now about this
http://www.theregister.co.uk/2015/04/08/samsung_galaxy_s6/
https://community.sprint.com/baw/thread/204525
http://forums.androidcentral.com/samsung-galaxy-s6/516324-poor-sprint-lte-reception.html
mwatson said:
Have you noticed your G6SE is dropping calls and has overall poor reception?
I've had mine for four days now and have dropped many calls and lost signal where my previous phone managed to easily retain the network and never dropped calls.
Also I noticed when connected to my car's bluetooth, the signal display never shows full strength where again my previous phone always did. The GS6E only ever shows 80%
20150424_222933-1 by markcaigerwatson, on Flickr
when looking at my signal history in gsam, it also never goes above 80% which ties up with what my car's display.
Screenshot_2015-04-24-22-15-33.png by markcaigerwatson, on Flickr
Now i've made a comparison between my M8 and the GS6E and this clearly shows the GS6E is less sensitive to cell reception and this equates to the dropped calls.
The M8 can achieve -69 dBm at one one one point
Screenshot_2015-04-24-22-52-42 by markcaigerwatson, on Flickr
and the GS6E a lower -81dBm
Screenshot_2015-04-24-22-56-54 by markcaigerwatson, on Flickr
Ok, so the GS6E is not as good as others at cell reception. Is this a hardware limitation? or could new radios help this?
What is your experience of this?
There are various reports cropping up now about this
http://www.theregister.co.uk/2015/04/08/samsung_galaxy_s6/
https://community.sprint.com/baw/thread/204525
http://forums.androidcentral.com/samsung-galaxy-s6/516324-poor-sprint-lte-reception.html
Click to expand...
Click to collapse
Veedubs unite!
What country and carrier are you on?
I'm in the US and on sprint and drop calls like crazy with my gs6e. Never had this issue with 10 years on sprint. I've noticed that I seem to drop calls more frequently while travelling on 9 at high rates of speed. It seems to be a tower handoff issue. I don't have the issue whilenjoying stationary.
I'm on tmo (US) and no issues. Honestly I've not read a lot of complaints about cell reception or at least no more than usual on any device. Regardless of that why I chimed in was really to say that my first phone was defective. The issues I had (horrid batt despite trying every fix mentioned here and all across the internet, fingerprint scanner was about 50%, again tried every possible fix I was able to scour up. New device and the fingerprint scanner immedietly worked perfectly and my battery life was fixed without me doing a thing. Keep in mind that by fixed battery I mean I get about 4 hours screen up time which isn't good but about what I would expect for a small battery in a bloated device.
Long story short, consider exchanging it. The lack of reports that speak of bad cell reception imply you may have a lemon to me.
Did you click on any of the links I posted in my original post? There are more too, but i thought that was enough.
5harkology said:
Veedubs unite!
What country and carrier are you on?
I'm in the US and on sprint and drop calls like crazy with my gs6e. Never had this issue with 10 years on sprint. I've noticed that I seem to drop calls more frequently while travelling on 9 at high rates of speed. It seems to be a tower handoff issue. I don't have the issue whilenjoying stationary.
Click to expand...
Click to collapse
Yeah love the VeeDub!
I'm in the Uk on the 3 network...
Here is my wife's 2013 Moto G next to my 2015 GS6E. She is also on 3. As you can see the Moto G performs much better than the GS6E. Moto G on the right obvs. It was also £500 cheaper!
DSC_0647 by markcaigerwatson, on Flickr
Definitely some poor signal reception on Galaxy S6 Edge. Mine has poor signal reception as well. Bought mine unlocked in Hong Kong model 9250.
If I tell one of the people in HK about this they will give me the same old lame answer that no one has complained about thus issue yet.:silly:
Poor reception on China Unicom in China, poor reception on CHT in Taiwan and poor reception on CSL in Hong Kong. Last but not least is Wifi reception is literally horrible unless you sit or stand right next to Wifi router!
Yep I'm having the same issue with my S6 Edge to. At first I thought it was my network (Three UK) but after doing some research, I'm reading the issue is more widespread, internationally 2. Calls keep dropping when I'm on a call and I'm getting a bad reception in places where my S5 didn't. Really not happy about this. I hope this issue can be fixed with an update.
Experiencing the same issue. I put my S6 edge, old S4 and iPhone 4 + 5s side by side and they all have max signal while my Edge had just 1 bar.
I've been researching and somehow got to the Sprint forums where they were also reporting the same problems. I saw there that you could try switching to CDMA only. Tried it and while it did improve the signal, it prevented me from using LTE which I'm not really willing to compromise.
mwatson said:
Yeah love the VeeDub!
Here is my wife's 2013 Moto G next to my 2015 GS6E. She is also on 3. As you can see the Moto G performs much better than the GS6E. Moto G on the right obvs. It was also £500 cheaper!
Click to expand...
Click to collapse
Got the same problem here in Oz. btw what app is that showing the signal strength?
-ivar
Samsung really needs to get this fixed ASAP as this could ruin the Samsung Galaxy Brand.
ivaho said:
Got the same problem here in Oz. btw what app is that showing the signal strength?
-ivar
Click to expand...
Click to collapse
it is called Network Signal Info.. Free from Google Play.
This is in México City full LTE with my Note 4 , but the EDGE has This really poor reception.
The Phone is faulty or is the same case as others report on signal issues?
Same here for me on EE in the UK, switch to 2g/3g and signal is fine, set it back to 2g/3g/4g and 1 bar
Not sure what the problem is with this Galaxy S6 Edge but the 4G LTE reception is poor and download speeds are slow.
Same for me. I m in France near strasbourg with operator orange. It works fine with iphone but not with my galaxy s6 edge! !! With the same sim card of course!
Sent from my SM-G925F using XDA Free mobile app
I have not been able to connect to LTE since I got the edge a month ago. I'm currently on OE3 if this helps. Could this be a hardware issue?
I have received a few updates on my Galaxy S6 Edge but until now the wifi reception along with 3G and 4G reception suck. Even when reception is great or average the download speeds suck and are about half of what they are on my iPhone 6. Was expecting better results out of this phone but I guess not. My guess is that they either intentionally turned down the power provided for cell reception and wifi reception for longer battery life or their antennas on this smartphone really suck. Definitely a problem that Samsung needs to look into.
Mine is also struggling with connecting to stuff. 4g is spotty, calls drop and break up, wifi is shockingly bad, even in the next room to the router. 1 bar or no service on EE UK in a good signal area.
Going to call Samsung tomorrow and if they have no solution, it is definitely going back.
I am going to get rid of this Galaxy S6 Edge when the new Motorola comes out. The reception for both wifi and cell signal are beyond horrible on this phone. Battery life is quite poor as well. Try making a call using speakerphone if you have to talk while driving and see how many people tell you that you sound horrible. Samsung should learn a thing or two from Motorola,Apple and Blackberry when making phones for phone calls.
Samsung dropped the ball with this phone in two areas: Battery and Reception.
I am moving to a new phone as soon as I can sell this.
Had my x1 for a couple of days now and lots to like about it however I have noticed that it seems to have a very weak phone signal reception.
I am on three in the UK and in the normal areas I travel I have never noticed an issue on my other phones with it struggling to hold on to signal bars.
Anyone else have this?
Signal bars mean absolutely nothing. Many oem even show full bars even when there is actually no signal.
Better install cellmapper app that will exactly show and record the signal where you travel.
Also, do you have 3uk volte working?(calls over 4g network)
Well all I can say is that I live less than a mile from the nearest mast and would nearly always have full signal bars on other phones yet on this phone it drops on and off 1 bar.
I will download the app you mentioned and see what that shows
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
andybg40 said:
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
Click to expand...
Click to collapse
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
I am having the same problem, I'm on EE and my LTE keeps dropping from 4 bar's to 1 bar then nothing which causes me to lose data connection. It then jumps to 4 bar's again and then repeats this over and over. This is happening at home where I always have full reception. I have tested my sim in 5 different phones all have full reception and don't lose connection only my Xperia 1 does! Any help would be appreciated.
Same problem for me. I switched my SIM from Galaxy S8 to X1. S8 has 4 to 5 bars while X1 struggles with getting one bar at home.
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
VeixES said:
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
Click to expand...
Click to collapse
If it's as simple as that why is it not enabled on this phone already?
I think what you seem to be over looking is the fact that I and others here have said that yes the bars are lower than other phones and flutter slot but also to the point where they drop completely and give no reception at all. A situation not faced on other phones.
Can you explain how we enable this missing band so that the phone can provide a more reliable/stable reception
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
hpsauce37 said:
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
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If you're having signal drops / dropped phone calls etc... I get it. But Sony is historically notorious for showing lower signals than others on those bars. However, as stated, the bars are pretty meaningless. I've owned many Sony's, and while the bars are lower (sometimes all empty), I still have signal in all the places I should. YMMV.
VeixES said:
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
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I don't honestly know. My phone was purchased sim free from carphone warehouse and I use it on 3 network. The phone just set itself up. How would I check this? Is it something listed under network settings?
It's so frustrating as I'm really loving a lot about this phone but just want it to be comparable at least with my other phones I've used with call reception
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Got mine yesterday from Vodafone and signal is perfect !
XSIIS said:
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
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Yes
I also have only 1 bar... Orange.
If you are EE UK user, then you need EE firmware on your Xperia 1 to get best network compatibility(Volte and low band support because of it).
3UK users probably need also 3UK firmware but that does not seem to exist yet.
This weirdness of low band access is specific to two UK operators. Everywhere else the device is fully capable of best 4g experience.
Wait Next update
Enviado desde mi G8141 mediante Tapatalk
So for those of us on three network but purchased the phone sim free are stuck with the problem as three do not sell this handset themselves so unlikely to release any firmware for it.
That does not look good for me so I think I will need to return within my 14 days.
Shame.
There's definitely a network connectivity issue with the XP1 right now though. This seems to affect only XP1's on the EE network, which were *not* bought from EE direct, i.e. ones with stock firmware. (e.g. mine!)
The symptoms are that periodically, first the 4G symbol disappears, then the signal goes to zero and you've lost the internet. Then it reconnects back onto 4G again. Sometimes this repeats 3 or 4 times in succession. The whole thing takes from 5 seconds to maybe 30 seconds depending on how many re-tries.
You can go for maybe an our or so without a problem, or sometimes it happens like every 10 minutes.
And here's the key part: this happens wherever you are, even on a full strength signal. As far as I can make out, this affects ALL XP1s with stock firmware on EE. EE say it's a Sony problem. Sony say it's a network issue. So we are all stuck.
Does anyone know of a suitable network logging app, which will log 4G disconnects and signal loss, so we can provide evidence to EE and Sony?
More info here:
https://talk.sonymobile.com/t5/Xperia-1/Issue-with-network-dropping/td-p/1376332/highlight/false
(My phone is fine with a Vodafone sim. There's something specific to the phone firmware/config - timers, buffer sizes, packet sizes - whatever - and the EE network. But right now, on EE, it's unusable.)