wireless charging keeps stopping - Galaxy S6 Edge Q&A, Help & Troubleshooting

just got my plus friday. got the best buy deal with the free wireless charger from samsung. its official oem charger. i am having problems with my plus charging for any long period of time. it will start out fine and after a couple minutes it usually stops charging and the blue light will just blink. or every couple minutes the screen will light up and it will make the sound like i lifted it up and put it back down. i have put my regular s6 on the charger and it doesn't give me any issues. just the plus. anyone else have this issue?

I have the same issue

Well it seems I am the ONLY person on all of the internet who is having this kind of problem with a Verizon Wireless Charger and the S6 Edge+. Friday of last week, the wife and I got the S6 Edge+, two wireless chargers, and 2 cases from Verizon, all the same everything.
My wife's phone has zero issues.
My phone; when placed on the wireless charger starts to charge, but then every percent it charges the phone turns on, beeps like I placed it down again and shuts off... it does this all the way to 100%, then stays off. It does this with or without the case on. I also swapped phones in other chargers and the wife's phone works fine in my charger and mine still acts stupid in her.
I reset my phone to factory thinking I messed something up and it still does it. Tried rebooting it and placing it again, same outcome. Going to take the phone back to Verizon today and ask WTF. Sounds a bit like a S6 Edge+ issue.

Mine was doing it last night. I put my plus on, it starts fine, then in a short period of time like u said the screen flashes and i get the ring like i just put it on the charger.
Other times it just stops charging and the blue light blinks. My regular s6 has no issues
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Related

Major battery woes...

So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
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If you bought it from Verizon and not second hand, then you have 1 year warranty. I suggest you call Verizon's customer service and speak with them and get a replacement sent. I've done this multiple times with just about every phone I've had. 1800-922-0804 is what I dial. to get to them, press 0, then press 0 again, and it will ask for your account password, then a rep will get on the phone.
best of luck.
If the phone is older than 30 days, or maybe it's 14 now with Verizon, they give you a refurbished phone, if you are over that period and went to the store I'm pretty positives all they would do is order you the replacement refurb phone. 30+ miles each way is a hike, save the gas money
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
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Click to collapse
Just had my Rezound battery die last night. It was freezing outside and my battery was at 1%. The screen just went blank. When I got home, plugged in the charger. The notification led came on for 3 seconds then went back off again. Tried several chargers I had and pulling the battery and plugging it in.
Weird.
Verizon has the 14 day return/exchange policy now. I was at 12 days so I just went in and they replaced the battery with a brand new one from a Rezound box. I assume they will send that unit back RMA. My phone works now.
You're not the only person having battery death issues. Not sure why this is a problem on the Rezound. I recently purchased an extended battery ironically. It will be arriving tomorrow.
Here's to hoping that it won't die. I should buy some spares just in case. Make sure you call customer service and report the issue. It is tracked.
I was also having an issue charging from a dead battery (would charge just fine otherwise). The charging indicator would not stay lit, but after giving it 10 minutes or so, repeated attempts to power on would eventually work and then it would charge normally.
Had this happen several times and then reflashed the stock image. Seems to be working as it should now. However, when I got my phone it had a dead battery it wouldn't charge. So we'll see what happens.
Note: was running Senseless 1.0 and de-bloated. Stock rom kernel. If it matters....I probably didn't get a clean install when doing it all.
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
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Click to collapse
Good to know - is that all or most Rezounds? Because I wonder if I should swap mine while I still can.
Like I said, I was having that issue and after flashing the stock RUU (updated one, .6) my phone is charging a dead battery just fine (2 for 2 so far, fingers crossed).
Actually brand new in the store mine had a dead battery and it would not charge, so they gave me a new battery. Perhaps there was a fix in that updated RUU. It's just a suggestion - after I confirm this works consistently I'll see what happens with some other roms.
Alternatively, it's also possible the stock RUU doesn't let you drain the battery as far as the roms do. I was able to power back on several times until it finally wouldn't (and no led flashing at that point), but now it charges from there.
Yea, I woke up one morning and my phone was deader than a door nail. Popped on the charger and no notification light, called Verizon to whine and prepared to stop by the store to get a replacment battery. However just for kicks I plug the phone back on the charger (ok my laptop) and after 1/2 hour the notification light popped back on and the battery started to charge. Now Prior I was having a high rate of discharged getting about 2 hours of use and 5 on standby (airplane on, WiFi and Data off) and still having the high rate of discharge. I started to investigate why the phone was getting hot and discharging so fast. Now I couldn't fine the culprit (I think WIFI was the cause) but I just did a factory reset, reloaded my rom and kernal and poof, everything return to normal including much longer discharge rates and I'm much happier now (Adult Beverages and household chemicals indigestation).
If you go to HTC's website it actually has a faq on this. Their response goes pretty much like this. If you drain your battery till the phone shuts off, plug your phone in. It will flash the notification light then there will be no charging light. The light could take 20 minutes or more to turn on. I also had this problem like you guys but just put it on charge over night and it will be fine. Just don't kill it to 0 anymore.
Found the Quote: My phone won’t power on. What can I do? close
If your phone will not power on, your battery may be drained or not seated correctly.
Tips:
If the battery is completely dead, the phone will need to charge for a few minutes and then should power on once this happens. When plugging the phone into the charging, the notification light may not light up immediately as the battery is completely dead. Let it charge for about 20 minutes before trying to power on.
Make sure you are using the AC charger that was supplied with your phone
Sent from my Rezound using xda premium
battery discharges while plugged in and using it
ok, so this happened with the stock rom, and two other roms i had.
What would happen is if you plug the phone in, and use it, you would expect it to charge while you are using it. It did on my dinc. it actually discharges while you use it and it is plugged into the supplied charger.
This is not a good thing. I am wondering if anyone else is having a similar experience.
One interesting side note.
I installed rezrom recently, and after the initial install i didn't experience this problem and got a 24 hour charge out of the battery. Now on my second charge only lasted 7 hours, and i get that drain while plugged in again.
Are you using the stock charger or a different one? You might not be charging at 1amp.
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I am using the stock charger. I have two actually, one from my dinc, which also supply 1 amp of power
That's really crappy and definitely an issue they need to address. My Rezound sucks on the battery like a wine-o on a Friday night, but it's never gotten to the point of blacking out.
I am just interested to know if anyone else is experiencing this issue of it being plugged in and not charging when u surf the net, but actually discharges.
The whole issue of it not powering up for 15 minutes after it dies is a bunch of crap too. my dinc does not do this, and god forbid that my phone dies in an emergency situation and i need to get a hold of someone fast!
oh i forgot to add that i called VZW and complained about this, and they going to send a new battery. Something tells me this won't resolve this issue though
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
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UgXvibe said:
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
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Click to collapse
So you are saying the phone died, then refused to charge on the extended battery?
carm01 said:
So you are saying the phone died, then refused to charge on the extended battery?
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Click to collapse
Yes, exactly. Not sure if it was entirely discharged. I'll leave it off the charger tonight and see if it does it again by morning. I'll let you know battery % once I get it booted.
Sent from my ADR6425LVW using xda premium
From the beginning, phone was on charger, charging then came back later (phone still on charger) no led, nothing, phone wouldnt turn on.

wireless charging not working

i got the nokia wireless charger for xmas, it worked fine for a couple days now whenever i put the phone on the charger it wont charge unless i press down hard on the phone, but as soon as i let go it will stop charging. at first i thought it was the charger so i took my phone to verizon and tried it on the charger they have on display and same thing happend. any one ever heard of this? or got any tips? only thing i can think is charging it on the charger has warped the back since it gets hot, but thats just my opinion.
Could be a case or cover on your phone?
If you got ur phone hot enough to warp the back, you'd know it, lol.
I had a phone that was intermittently working on the wireless charger, and VZW replaced it promptly, no more trouble.
Sent from the Home Depot toilet
Wireless charging stopped working on my phone after 3 weeks of working beautifully. Sent in for replacement. New phone good so far but wondering if this problem will happen again.
slvrdrgn123 said:
Could be a case or cover on your phone?
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Click to collapse
no case or cover on phone
i guess i can go return the phone to verizon but its such a hassle to transfer everything to a new phone, i might just return the charger didnt really like it too much anyways
Might be the charger.... Have you tried using another charger...
Sent from my HTC DROID DNA.
Itzvik said:
Might be the charger.... Have you tried using another charger...
Sent from my HTC DROID DNA.
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Click to collapse
He stated the same thing happened to the Verizon store
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hmm, same problem ish for me....I have an otterbox case, and it detects charging just fine. Though I can go to sleep and wake up with it at less than I put it on..yet again, it shows it's charging.....Could it just be getting too hot and stopping the charge?
My phone stopped charging from my Nokia pad also. Took it into Verizon and tried to charge in a known good charging pad and it still wouldn't charge. They issued me a replacement phone and no trouble since
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jas1784 said:
My phone stopped charging from my Nokia pad also. Took it into Verizon and tried to charge in a known good charging pad and it still wouldn't charge. They issued me a replacement phone and no trouble since
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
That would be a royal pain....I'm bootloader unlocked.
Wireless charging is considerably slower than charging via a wall outlet and maybe slightly slower than charging from PC via USB.
The closer the phone is to the pad, the stronger the charging should be. Putting large cases on the phone may possibly cause it to charge slower.
If its charging slower than the phone drains the battery you should make sure the phone makes as close contact to the pad as possible (thin or no case at all) and make sure you don't have overclocked settings or tons of apps that constantly run in the background. You might also consider leaving the screen brightness on automatic so when you charge it at night and the screen comes on it doesn't use full brightness.
Try these things and report back if the situation doesn't improve.
been using wireless charging since i got my DNA on my energizer. as soon as i got my new case (trident) it stopped working THAT night, no prior problems. I thought maybe the case was too thick. tried with my old Verizon TPU which worked fine and without a case, and now it wont stay charging for more than 5-10 minutes MAX, and usually not for more than half a minute... if i push down as well, generally it starts to charge. I really don't want to get a new replacement. I don't see how this feature could break as it did! i would only imagine it would just happen again..
i am glad i am not the only person who has ran into problems with the nokia pads, i tried the pillow and just the plate and it would never charge longer than 30 - 45 seconds, weird thing is that my lg pad charges fine.
i am using the energizer pad. I can only hope its the pad and not the phone! the nokia pad looks nice. hell i guess ill stop in a Verizon store and see if it works there! cant believe it would only last a month. even more odd is that it stopped working when i got my case. i wonder if having the case caused it? i went to sleep with it charging and it seemed fine, woke up to 22% charge. second night with case off the phone was dead when i woke up. previously my phone would be 100% ready to go and cooled off by the AM!
And again I wake up to my phone not being charged even though the charging light was on....seriously?
Random too...some nights it works. Some it doesn't...
Sent from my HTC6435LVW using Tapatalk 2
I had charging stop last night on me, Took the phone off, put it back on and charged to 100 after that.
Had this happen to 2 DNA's! I think it has to do with the phone getting too hot which results in a hardware failure on the device itself. I honestly gave up on wireless charging.

[Q] Wireless charging battery notifications

I have Tylt wireless charger and AT&T Samsung Edge,
my problem is that when my phone reaches full charge in the middle of the night it emits audio notification on full charge and turns on screen, then it turns screen off, in a few minutes, when phone reaches 99% it pops wireless charging audio notification and turns screen back on, in a min screen turns off only to come back on when it is fully charged, all of that repeats until I am awake and take it off the charger, and if it is in the middle of the night, by the morning it is not a full charge again, any way to turn all of that nonsense off?
I Have the exact same issue. Would love a solution to it.
No such issues here with the official Samsung charger.
Sent from my SM-G925P using Tapatalk
With the official Samsung charger (and another charger that I have), what I find is that it will charge fully by, say midnight or 1, and then just stop charging. By morning it has been not charging for 4-6 hours, and is no longer fully charged for the start of my day. Going to start plugging it into the charger at night instead, as this results in a full charge in the morning.
Uggghhhh
Glad to hear another useless "feature" of this phone! Now I can't use the wireless charging. Boy, they sell us on the 9th and 10th wonders of the world...Fast Charging (which fries the phone) and Wireless Charging (which keeps you up all night, or doesn't give you a full charge otherwise). Let's see now...that makes about 2053 problems so far with this thing....:silly:
mine charges until reaches 100% and stay green so it still passes energy and stays there until morning with 100% and dont turn on the screen to let me know its fully charged.i dont know make yours do that.
marcochapita said:
mine charges until reaches 100% and stay green so it still passes energy and stays there until morning with 100% and dont turn on the screen to let me know its fully charged.i dont know make yours do that.
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Click to collapse
most of my TW roms that did wireless seemed to do this. I know there is a .Ogg file that you can delete to stop the beeping. BUT needs to be rooted.
I am going to hold off on rooting for a while as my 925i lets me deblote most of the stuff without. I just want to root without setting off KNOX. I'll give it a few more weeks.
you do know that even its not out yet,when you root youre phone you loose samsung Pay. i know its not out yet but will be a feature that i will be using.

LG V10 Charging issues

So as of last night my LG V10 has been having major issues with charging. First off I will plug it in and for a second the little battery icon will do the animation and then stop. I went to the battery status screen and it said that the phone was not charging. Secondly it will restart on its own when plugged in and it's not charging. i first noticed something was up about two weeks ago. I left my phone to charge overnight, then I went to use it when I woke up and it was at 1% battery then turned off. I plugged it back in and it charged fine. Later in the day i was on my way to work and I went to check my phone but it would not turn on. I'd press the power key (on the back) and it would just do a quick little vibration but would not turn on. I then took the battery out and put it back in. Since then it has worked fine until last night. i tested out two cables and I tried them both on my PC. T he phone would still not charge. I just went to sleep with it plugged in, hoping it would somehow charge at some point in the night. Woke up and no dice. I tried one last time to charge it and somehow it charged normally. All the way to 100%. I could even use it while charging. Just a few moments ago I tried to test it again. Surprise surprise...it would stop charging. As I type this it just restarted twice while plugged in. i just removed it from the cable now. I really have no idea what is wrong with my phone. Here are a few things I believe may have something to do with it: I use it to hear music in the shower (potentially vapor), I sometimes put the charger the wrong way (somewhat roughly), and I have it in my pocket while at work where it get hot and has lots of moisture. I am waiting on doing a factory reset. I just ordered a new battery. At this point I'm lost on what to do. I really hope someone on here can help me figure this out. I'm on AT&T by the way.
I returned mine to T-Mobile for a new one. 1 yr warranty.
Sent from my HTC One using XDA-Developers mobile app

Possible S9+ Charging Issue??

Brought my unlocked S9+ home from BestBuy Friday (the first day they became available in the US). I successfully charged it up a couple times with the provided Samsung quick charger (wired) and a cheap wireless charger I grabbed at Walmart. However last night, having the phone on the charging stand I noticed the phone's red LED remained on too long even though the charging stand light indicated it was charging the phone. Finally early this morning I checked the battery level and it had gone down. The phone was not charging. I plugged the phone into the Samsung charger for the rest of the morning. After an hour or so I checked again and the level had drop a few more percentage points! WTF?? Anyway I shut down the phone and then tried again with the wired quick charger. This time it charged fine.
I wonder if this is a pending future problem. To be honest I was watching a YouTube tutorial last night on how to bring up the diagnostic screen (using a series of phone pad key presses). I wonder if that messed with the phone somehow (I did not knowingly make any changes. Just tried some of the "tests").
Anyway, hopefully this was just a one time issue...... If not, I'll report back.
I haven't noticed any issues. Maybe it was just a one off. The only thing that will truly tell is time I guess
what temperature had the battery?
Above 45°C?
I've had this issue. I caught it when the charging failed -- had an error about CPU being too high/hot. It would not charge until I re-sat the device on the wireless charger.
wifiguru said:
I've had this issue. I caught it when the charging failed -- had an error about CPU being too high/hot. It would not charge until I re-sat the device on the wireless charger.
Click to expand...
Click to collapse
I did not notice an error message. By "re-setting" the phone on the charger do you mean moving it around?
i have this same issues. It says Fast Charging, But battery level gone down. Any one notice, Its simply say Fast Charging. But whenever its says Fast Charging and in Bracket (Its says how much time it take to complete) in that time charging works fine. I think its a software issue. Because i tried click Fast Charging turned off and on again.....then charging works fine. Some way in Software blocking this. I hope so.

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