Hi all. This is my first post and I want to thank all the devs for the great job.
As for my question. I have a kindle fire 7" HDX Model X43Z60 that was stuck in a boot loop. We ordered a factory cable and was able to get it into fastboot, I also was able to install the drivers properly. It comes up as android adb interface. No errors or yellow signs.
adb and fastboot are not seeing the device when I try to list them. I've tried uninstalling and reinstalling the drivers. Reboots. I'm not sure what else to do here after much fiddling around with it. I can't get nothing to work even though the kindle is showing up in device manager and showing no conflicts.
I would like to at least get this kindle to factory reset.
Any information you can give me would be very much appreciated.
AShadowedWizard said:
As for my question. I have a kindle fire 7" HDX Model X43Z60 that was stuck in a boot loop. We ordered a factory cable and was able to get it into fastboot
Click to expand...
Click to collapse
You have Kindle Fire HD, not HDX. So I think you better ask in proper section.:good:
After upgrading to CM 12.1 everything was just fine. Got my tablet to charger and left it there for a while. And then i saw that i was looping.
It's trying to enter recovery (TWRM) "or something like" and restarting.
I' sitting on forum for 3 days already. trying to get some information and did lot's of things. Nothing helps.
Can anyone help me with this somehow? I'm almost crying and losing it (not really, but that what i feel inside)
Please. Any help. I think I've read all forum about this thing.
Thank you.
Do you have the real TWRP (i.e. not Safestrap!) & an unlocked bootloader?
don't think so. or better say i'm not sure about it. how can i check?
Edit:
i can run adb and after command "adb devices" it shows serial number and status: recovery.
i can use the command adb reboot-bootloader which puts me in fastboot mode. but then i try adb devices and have nothing there.
also, any command like "fastboot...." gets me to "waiting for device" and nothing more.
I tried two different computers. all ports. all cables that i've found.
Edit 2:
also after command "adb shell" i ca see "~ # ←[6n" and i can put there only reboot command
Well, first of all CM12.1 requires TWRP & an unlocked bootloader, if you don't have those, flashing CM12.1 was a bad idea.
So what happens during boot? Do you see the Safestrap logo and had to either wait 10 seconds or press continue to boot? Can you enter Safestrap there by pressing Recovery? Which Safestrap version is it (if any)?
The real TWRP can be accessed by pressing and holding Volume up, then pressing and holding Power, release both when the grey Kindle Fire logo appears on screen.
As having TWRP is a key requirement here, it's important to figure out what you really have (either Safestrap or TWRP).
And do NOT do a factory reset in amazon's stock recovery with Safestrap installed! Will brick the HDX!
As @Davey126 mentioned here you can check whether the bootloader ist unlocked by opening a fastboot prompt (i.e. DOS box, then change dir to your adb directory), then enter:
fastboot -i 0x1949 oem idme
You will only get a response if unlocked.
If you use Windows and get the waiting for device fastboot issue, try these drivers, could be a pain in the ass to install them in Win8(.1)/Win10 x64 though. And note that you probably need to (re-)install the original Amazon Drivers again to get the HDX noticed in Explorer in order to get files copied it.
Cl4ncy said:
Well, first of all CM12.1 requires TWRP & an unlocked bootloader, if you don't have those, flashing CM12.1 was a bad idea.
So what happens during boot? Do you see the Safestrap logo and had to either wait 10 seconds or press continue to boot? Can you enter Safestrap there by pressing Recovery? Which Safestrap version is it (if any)?
The real TWRP can be accessed by pressing and holding Volume up, then pressing and holding Power, release both when the grey Kindle Fire logo appears on screen.
As having TWRP is a key requirement here, it's important to figure out what you really have (either Safestrap or TWRP).
And do NOT do a factory reset in amazon's stock recovery with Safestrap installed! Will brick the HDX!
As @Davey126 mentioned here you can check whether the bootloader ist unlocked by opening a fastboot prompt (i.e. DOS box, then change dir to your adb directory), then enter:
fastboot -i 0x1949 oem idme
You will only get a response if unlocked.
If you use Windows and get the waiting for device fastboot issue, try these drivers, could be a pain in the ass to install them in Win8(.1)/Win10 x64 though. And note that you probably need to (re-)install the original Amazon Drivers again to get the HDX noticed in Explorer in order to get files copied it.
Click to expand...
Click to collapse
Also verify you have a Kindle HDX ... not HD or generic Fire.
the fastboot command got me still only 1 message "waiting for device"
Tried to install drivers. While looping, in device manager, i can see "Fire devices: Android composite ADB Interface"
and "Portable devices: MTP USB Device"
If i enter fastboot mode, gets me to "Other devices: Unknown device" and i just cant figure out how to install the drivers. Tried to download some stuff. plugged, unplugged.
Edit:
After some work done with drivers, i input adb kill-server and adb devices and get "Serial Number Unauthorized"
So maybe i should change word "work" to "messing" with driver
what do i do from here... is there any live chat for it maybe? or i can call someone?
Well, do you have the real TWRP or Safestrap? Can you enter recovery?
well, only thing i get it's blue screen and "Teamwin" and after like 3-4 second restarts and go on looping same "Teamwin"
oreal crast said:
well, only thing i get it's blue screen and "Teamwin" and after like 3-4 second restarts and go on looping same "Teamwin"
Click to expand...
Click to collapse
Still haven't answered Safestrap or native TWRP query (you should know). Do this:
- long press power until device shuts off
- restart device with power button (only)
- detail the 1st, 2nd and 3rd screens you see
If you do not have native TWRP (with unlocked bootloader) you likely borked your device with the installation of CM 12.1. Generally not repairable.
oreal crast said:
well, only thing i get it's blue screen and "Teamwin" and after like 3-4 second restarts and go on looping same "Teamwin"
Click to expand...
Click to collapse
Ok, that should be the real TWRP, the Safestrap screen looks different.
This could mean you've TWRP installed, but the bootloader is locked. So I'd suggest to unlock the bootloader, you can't screw up anything, and can try this nice tool.
Cl4ncy said:
Ok, that should be the real TWRP, the Safestrap screen looks different.
This could mean you've TWRP installed, but the bootloader is locked. So I'd suggest to unlock the bootloader, you can't screw up anything, and can try this nice tool.
Click to expand...
Click to collapse
To check if your bootloader is unlocked (assumes you previously unlocked and still have the prerequisite software installed on host):
- power down device
- press vol-down + power; release both keys when "[fastboot]" prompt appears
- tether your device
- open a command prompt (assuming Windows)
- issue command: fastboot -i 0x1949 oem idme ?
- you will only get a response if bootloader is unlocked
If the (Windows) host displays "<waiting for device>":
- press <ctrl>-c to break wait
- start device manager (different window)
- located device with explanation mark (likely under "portable devices")
- right click -> update driver software -> browse my computer... -> Let me pick...
- select driver from list (ideally one that contains the words 'fastboot'); might have to try a few
- reissue above command
Bit of a PiTA ... might be easier to simply try the one click unlock tool as there is no additional risk to your device. It will either work or not.
I guess i'll check it only next week. Leaving all this things for the weekend.
I'll keep you updated guys.
Anyway, i really appreciate your help! Thank you so much for helping
same problem
Good evening, I am very interested by the article, in fact, I currently have the same problem and I began to be very sad. all stages cited by oreal Crast are similar to the ones I tested. when I enter the command prompt 'adb devices' I get the number of my tablet and status RECOVERY.
'adb shell' gives me "~ # ← [6n"
I even re installs the uboot, boot.img and TWRP freedom by following the steps in one tech site
but at reboot, by entering the command "fastboot oem recovery 0x1949 -i 'my tablet again has a boot loop on teamwin.
i want to resolve very fast this problem because i need my tablet urgently:crying:
ps: I don't think that I can meet these problems because after having bought my tablet to a friend (the tablet possessed CyanogenMod 11 android 5.0.1 I think) I did a factory reset . it is from this manipulation on my tablet reboot teamwin.
thank you for your helping
stephio said:
Good evening, I am very interested by the article, in fact, I currently have the same problem and I began to be very sad. all stages cited by oreal Crast are similar to the ones I tested. when I enter the command prompt 'adb devices' I get the number of my tablet and status RECOVERY.
'adb shell' gives me "~ # ← [6n"
I even re installs the uboot, boot.img and TWRP freedom by following the steps in one tech site
but at reboot, by entering the command "fastboot oem recovery 0x1949 -i 'my tablet again has a boot loop on teamwin.
i want to resolve very fast this problem because i need my tablet urgently:crying:
ps: I don't think that I can meet these problems because after having bought my tablet to a friend (the tablet possessed CyanogenMod 11 android 5.0.1 I think) I did a factory reset . it is from this manipulation on my tablet reboot teamwin.
thank you for your helping
Click to expand...
Click to collapse
I assume you have an unlocked bootloader and were running 'native' twrp (not Safestrap) when the problem occured. Unfortunately, there is no known 'quick fix' recovery from this failure scenario (boot looping on teamwin spash screen) as you have tried to reinstall twrp without success. Someone very talented with android might be able to unravel the problem. Best guess (and it is only a guess) is the recovery partition became damaged to such an extent it the contents can not be replaced without performing a low level format/reset of your device.
Some curiosities:
- Android 5.0.1 and CM11? (impossible combination)
- TWRP freedom? (not supported on HDX)
Are your certain your device is a HDX and not some other model?
same problem
for android version I listed above, I do not know exactly because I have used my tablet a day without really paying attention to it but I think I saw the android 5.0.1 but regarding cyanogen, I just imagined it based on readings on the web.
for this is my tablet AMAZON KINDLE FIRE with a HD 8.9 and the TWRP I recently flashed, I got through the website wikicyanogenmod in the "on how to install cyanogen hd amazon kindle 8.9.
I can not post a link because I am new to the forum so I can only quote the sites where I could download my data.
* I really count on your help to all.
stephio said:
for android version I listed above, I do not know exactly because I have used my tablet a day without really paying attention to it but I think I saw the android 5.0.1 but regarding cyanogen, I just imagined it based on readings on the web.
for this is my tablet AMAZON KINDLE FIRE with a HD 8.9 and the TWRP I recently flashed, I got through the website wikicyanogenmod in the "on how to install cyanogen hd amazon kindle 8.9.
I can not post a link because I am new to the forum so I can only quote the sites where I could download my data.
* I really count on your help to all.
Click to expand...
Click to collapse
You still haven't made it clear whether you have an HD or HDX model.
You're on the HDX forum, but you're talking about documentation on the CyanogenMod wiki for the HD 8.9.
The problem likely stems from the fact that you flashed a recovery for the wrong device.
same problem
EncryptedCurse said:
You still haven't made it clear whether you have an HD or HDX model.
You're on the HDX forum, but you're talking about documentation on the CyanogenMod wiki for the HD 8.9.
The problem likely stems from the fact that you flashed a recovery for the wrong device.
Click to expand...
Click to collapse
I searched the web and I have definitely amazon kindle fire HD 8.9 because even his appearance differs from the HDX 8.9.
no I do not really think the problem comes from the data flash HD 8.9 (wikicyanogenmod) because I flashed the data after doing a factory reset without actually knowing that this would pose a problem with amazon tablets.
the tablet was working well but I was unable to connect to the wifi. I thought it would be nice to change rom and install a suitable and stable rom for my tablet, but my operation I was surprised because I had never heard of this kind of problems caused by an factory reset
My HDX 7 64GB is stuck in a boot loop after 4.5.5.3 update (I did not believe amazon would offer another update so i did not block OTA updates). It was fully Stock except for King root.
Now after the first boot loop it boots always the Fire System Recovery.
Is there any possibility to fix this?
MxUltra said:
My HDX 7 64GB is stuck in a boot loop after 4.5.5.3 update (I did not believe amazon would offer another update so i did not block OTA updates). It was fully Stock except for King root.
Now after the first boot loop it boots always the Fire System Recovery.
Is there any possibility to fix this?
Click to expand...
Click to collapse
Not likely short of placing the device in 'bulk' mode and taking a series of rather technical steps to erase and then rebuild your device. Entering bulk mode may be tricky if it is unstable during boot.
How would I place my HDX 7 into 'bulk' mode?
MxUltra said:
How would I place my HDX 7 into 'bulk' mode?
Click to expand...
Click to collapse
https://forum.xda-developers.com/ki...ing-bootloader-firmware-t3463982/post71430759
Ok. I tried to get my HDX 7 into bulk mode, by using a fastboot cable. But it only enters 9008 QDL mode, how do I get from there to the buk mode?
As I tired different things. My HDX 7 is now stuck with the grey kindle fire screen, but I can see the device in adb. The problem is that I can not execute any command, because it is shown as unauthorized. Is there a way to still boot fastboot?
MxUltra said:
Ok. I tried to get my HDX 7 into bulk mode, by using a fastboot cable. But it only enters 9008 QDL mode, how do I get from there to the buk mode?
Click to expand...
Click to collapse
MxUltra said:
As I tired different things. My HDX 7 is now stuck with the grey kindle fire screen, but I can see the device in adb. The problem is that I can not execute any command, because it is shown as unauthorized. Is there a way to still boot fastboot?
Click to expand...
Click to collapse
A fastboot (aka 'factory') cable is ineffective on this device. Being stuck at the bootloader logo with no connectivity is generally fatal. Details matter; how did the device and up in this state?
@draxie - thoughts?
I wanted to unlock the bootloader and rooted it via Kingroot, but had no time that day to get further. Some days later I discovered the HDX 7 was booted to the stock recovery.
I tried to reboot it, but it always tries to boot the rom and start over and boots the stock recovery.
Then I called amazon, and they told me that my HDX tried to update to 4.5.5.3 and that they can not help me.
Then I tried the factory reset, but it did not help either.
Through experimentation I noticed that if the tablet booted while connected to my linux notebook, it would sometimes stop at the grey kindle fire logo and offer a adb connection, that I sadly could not use because i don't have the necessary ADB_VENDOR_KEYS.
MxUltra said:
I wanted to unlock the bootloader and rooted it via Kingroot, but had no time that day to get further. Some days later I discovered the HDX 7 was booted to the stock recovery.
I tried to reboot it, but it always tries to boot the rom and start over and boots the stock recovery.
Then I called amazon, and they told me that my HDX tried to update to 4.5.5.3 and that they can not help me.
Then I tried the factory reset, but it did not help either.
Through experimentation I noticed that if the tablet booted while connected to my linux notebook, it would sometimes stop at the grey kindle fire logo and offer a adb connection, that I sadly could not use because i don't have the necessary ADB_VENDOR_KEYS.
Click to expand...
Click to collapse
I am not aware of any method to reliably force a device into 'bulk' mode via button pushes, etc. The member referenced in a previous post has the most experience in this area; see if he responds.
FWIW - accepting a FireOS 4.x OTA update on a rooted HDX device is almost always fatal.
Hopeless...
Davey126 said:
A fastboot (aka 'factory') cable is ineffective on this device. Being stuck at the bootloader logo with no connectivity is generally fatal. Details matter; how did the device and up in this state?
@draxie - thoughts?
Click to expand...
Click to collapse
Condolences, perhaps...
If the bootloader is unlocked, Power+VolDn won't enter fastboot
(although that doesn't hurt trying), and I don't know of any exploits
that would get adb executing commands on an unauthorized device.
(Of course, trying "adb reboot bootloader" won't do any harm, either.)
If adb used to work before, there _could_ be an absolutely minuscule
chance that whatever host was used still has adb keys in the .android
folder of the relevant user account's home directory, but given that factory
reset was performed, the corresponding public key(s) on the device are
probably gone... Still, if there are keys in .android (and, especially, if there
are different versions on different hosts and/or under different user accounts),
then testing them all may be worth a try. Just in case...
The steps involved are
Stop the current instance
Code:
adb kill-server
Copy the keys to try to .android
(on the test host in the test user's home directory)
See if "adb" manages to connect:
Code:
adb shell
(This needs to be run as the "test" user.)
And, the above steps should be repeated for each set of keys....
I would NOT hold my breath, but one might get lucky.
Hello my fire HD 6 is constantly looping at the fire logo and I don’t know what to do. I tried at fastboot mode but it gets stuck. Can anyone help me?
I had two devices with the same problem.
For the first device I did reset from recovery and it help.
For the second device the resetting did nothing and I tried
Code:
adb sideload
and has loaded *.bin file with firmware from my computer. After that, the second device also started working.