There is a deductible of $79
http://imgur.com/P4koyk4
One time payment of $89, then deductible of $79 is total $168 for a new (or refurbished) replacement. That's not bad considering the carrier ones are per month so if you don't use it in the first 10 months it's is more expensive then Google's.
Sent from my Nexus 6 using Tapatalk
_Dennis_ said:
One time payment of $89, then deductible of $79 is total $168 for a new (or refurbished) replacement. That's not bad considering the carrier ones are per month so if you don't use it in the first 10 months it's is more expensive then Google's.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Not bad. Verizon charges $100 per device.
I have TEC but that also includes theft. I'm debating whether I cancel it or not.
did you get it? I skipped it.
It's still a lot of money, but I do understand that it's cheaper than others. And its limit of 2 incidents. I decided to cancel mine though.
I did buy it. It also add a pretty good resale value to the device if you can transfer it when you sell the device
If you pay with a card like an amex, doesn't that provide you with an extra year warranty?
Sent from my Nexus 6
SymbioticGenius said:
If you pay with a card like an amex, doesn't that provide you with an extra year warranty?
Sent from my Nexus 6
Click to expand...
Click to collapse
It does, but you don't get the accidental damage after 90 days....
aside from accidental dmg, you'll get 3 years of warranty with Amex. 1 year MFG original warranty, 1 additional yr for nexus protect then 1 more year from Amex warranty... but how many of you will still have the phone after 2 years?
That's a valid point. When I got this Nexus I said I would keep it at least 2 years. The specs (usability) aren't even that huge of an upgrade from what I have now, but I want it and if I keep it I will sell this one which will make the price negligible. Warranties and insurance are best for things you can't afford to lose. Life, home, car. Everything else... Just buy again.
Sent from my Nexus 6
I did end up getting the Protect warranty. Busted my Nexus 6 twice, once shipped it back to get a new screen/device ($214 I believe) and the second time replaced the screen by myself ($160). Finally slapped a case on it but would rather have it covered.
I got it as well it's hard to beat the price imo
Sent from my LG-D415 using Tapatalk
dirtbikerr450 said:
I did buy it. It also add a pretty good resale value to the device if you can transfer it when you sell the device
Click to expand...
Click to collapse
Only if the buyer perceives value. I personally would pay zero extra for it knowing if I ever attempted to use a transfered policy that it would inevitably be an absolute fiasco.
These warranties offer so little value anymore as the price of repairs and devices keeps falling. Matter a fact, it appears even as prices on high end devices keeps falling (iPhone excluded) the warranty prices are increasing. That's nonsensical.
Sent from my SAMSUNG-SM-G925A using Tapatalk
for a big screen, it is worth to have a warranty
I decided to get it over going with the 128 storage , might be a mistake but who knows. i've only had to use insurance on a smart phone twice.
I'm a bit surprised on the pricing, honestly. The cost is identical, whether you're buying it for the $499 version or the $649 version. If it's a good deal on the 32GB version, it's a fantastic deal for the 128GB one, which is the one I ordered. For some reason, it's not offered if ordering it through Fi, so I didn't get it. However, they're clear that I'll be given an option to buy it later, which I will certainly do.
It's been my experience that anytime I don't have the warranty, I need it, and vice versa. 90 bucks for 2-years worth of piece of mind is worth it to me.
I didn't get it. Not worth it in my opinion.
Sent from my HTC One using Tapatalk
Think of it as a $165 case... use it naked and if the screen breaks, exchange it for refurb one.
I passed on it to go with SquareTrade.
With a coupon code you can get a 2 year with accidental for ~ $70 and the deductible is $75 /claim.
I also couldnt find if Nexus Protect covers full submersion as part of its accidental coverage?
What I want to know is whether this warrantee has limitations when unlocking and installing custom ROMs
Related
Just like the title says.....What should we do?
AT&T offers the insurance for $6.99 / month and has a $199 deductible. Only two claims per 12 month period are allowed but it does cover loss or theft.
SquareTrade wants $69.99 for one year and $124.99 for two years. Their deductible is $99 and does not cover loss or theft. Once you make your claim, the insurance contract is completed (you claim...you must get another policy).
Neither of these options look too appealing to me. What is everyone out there going to do once we get our shiny new devices?
CradleRob said:
Just like the title says.....What should we do?
AT&T offers the insurance for $6.99 / month and has a $199 deductible. Only two claims per 12 month period are allowed but it does cover loss or theft.
SquareTrade wants $69.99 for one year and $124.99 for two years. Their deductible is $99 and does not cover loss or theft. Once you make your claim, the insurance contract is completed (you claim...you must get another policy).
Neither of these options look too appealing to me. What is everyone out there going to do once we get our shiny new devices?
Click to expand...
Click to collapse
I'm looking at Ensquared. $99 for two years, $75 deductible. Theft / loss / damage. Sponsor of and good reports from Android Forums. Apparently pretty good service and good turnaround times on claims. You get I think three claims, but your deductible goes up to $100 for second and third claim.
You have 1-year warranty from AT&T for free. The insurance is only needed for anything that's not covered by warranty.
foxbat121 said:
You have 1-year warranty from AT&T for free. The insurance is only needed for anything that's not covered by warranty.
Click to expand...
Click to collapse
Yes..but the 1 year warranty won't cover it if you drop it. Something to consider when the device is nearly twice the size of my previous device.
LiquidArrogance said:
I'm looking at Ensquared. $99 for two years, $75 deductible. Theft / loss / damage. Sponsor of and good reports from Android Forums. Apparently pretty good service and good turnaround times on claims. You get I think three claims, but your deductible goes up to $100 for second and third claim.
Click to expand...
Click to collapse
I have Ensquared for my GNote. Have not had any claims but have a buddy that did and they were fine. Will probably get on my ATT version as well since I am buying no commitment pricing.
Sent from my SAMSUNG-SGH-I727 using XDA App
Your thread title mentioned warranty. That's what I want to point out. You need warranty if there is manufacturing defacts. You need insurance if something bad happens to it.
I've never dropped any of my phones. And I always prefer living on the edge and never purchase any additional warranty/insurance anything even as expensive as my new cars.
I'm going insurance / no case. I figure this thing is big enough already I don't want a case on it. Plus I ordered the ProClip for it for the car which I don't think fits with most cases.
I baby all my phones and use the where's my Droid app.
If it's stolen I will personally track it down with a gun.
Sent from my MB860 using Tapatalk
Ok this is going to sound sort of crummy, but let's say that I get a big scratch on the screen; I mean one where even a blind person would constantly notice.
If I have the ATT $7 insurance, I suppose I could, out of 'shock at the scratch',
accidentally drop it on concrete ( preferably from a height). I would then be able to replace it for $200?
My main concern is how easy it would be to make the claim. Insurance companies can be unpleasant (for reasons such as those depicted above)
I'm thinking ATT would be easiest. I don't know.
How do each of these Insurance places handle subsidised phones? For example...I am paying 300 bucks for it through AT&T...if I have a claim...will they pay for a new out of contract phone?
I think most third party ones either send you a new identical phone, a refurbed identical, or some rare instances a better one (like if you submit a claim in 22 months when the Note 2 is out you might get a Note 2).
You send them your broken phone.
I think ensquared will even put a hold on your credit card for the cost of the replacement phone and send you your new phone immediately before they get your old one back.
LiquidArrogance said:
I'm going insurance / no case. I figure this thing is big enough already I don't want a case on it. Plus I ordered the ProClip for it for the car which I don't think fits with most cases.
Click to expand...
Click to collapse
Are you sure? The tpu cases are quite thin. I am always worried about scratching my camera lens.
Sent from my SAMSUNG-SGH-I727 using XDA App
Best buy has Insurance too
Best buy offered me insurance on my Pre-order for 9.99 a month covers everything but I didn't take it but I was told I could get it at any time just would have to wait 30days befor I could open a claim
I think this time I'm gonna do case & no insurance. Last time I did insurance & no case and never used insurance. so i think ill see how things turn out time.
Sent from my Desire HD using Tapatalk
JGuinan007 said:
Best buy offered me insurance on my Pre-order for 9.99 a month covers everything but I didn't take it but I was told I could get it at any time just would have to wait 30days befor I could open a claim
Click to expand...
Click to collapse
Almost correct. BB allows you to purchase their coverage for up to 30 days after you purchase the phone. After 30 days; you cannot get the coverage from them.
Of the options i like BB's coverage the best. 9.99/month and zero deductible. They dont hassle you and you have a replacement in 2-3 days. ATT's deductable on smartphones is $200.
Can you purchase insurance from Best Buy even if you purchase from AT&T?
CradleRob said:
Can you purchase insurance from Best Buy even if you purchase from AT&T?
Click to expand...
Click to collapse
No, to get their protection you have to buy the phone from them.
The one exception to this is the iphone. For some reason BB allows iphone users to buy their protection no matter where the iphone was purchased. (perhaps because the iphone shatters so easily)
CradleRob said:
Can you purchase insurance from Best Buy even if you purchase from AT&T?
Click to expand...
Click to collapse
No
Sent from my SAMSUNG-SGH-I727 using xda premium
Dave*228 said:
No, to get their protection you have to buy the phone from them.
The one exception to this is the iphone. For some reason BB allows iphone users to buy their protection no matter where the iphone was purchased. (perhaps because the iphone shatters so easily)
Click to expand...
Click to collapse
brittoking said:
No
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
That being the case....which of the other available plans seem to be the best?
Dave*228 said:
Almost correct. BB allows you to purchase their coverage for up to 30 days after you purchase the phone. After 30 days; you cannot get the coverage from them.
Of the options i like BB's coverage the best. 9.99/month and zero deductible. They dont hassle you and you have a replacement in 2-3 days. ATT's deductable on smartphones is $200.
Click to expand...
Click to collapse
Thanks for chiming in Dave. I work for BBYM and Im really in love with our protection. Broke my iphone 4 three times and never paid a dime or waited over 4 days to get a refurb, which by the way are so nice that I sold as LNIB on craigslist. I could have said brand new but even on craigslist I try to be honest as possible (who knows who the crazies are).
Another option for the BBY protection is to purchase outright. For non iphone smartphones it is $169 for the two years, again with no deductible and no limit to the claims. If you, say, get rid of your phone at any point before the two years is up, they can return the protection at a prorated amount. I do this every time because Ill forget to cancel the $9.99 and I get a new phone so frequently, that would start racking up haha
Trying to decide if I want to pre order from best buy or straight through ATT. I wish Amazon Wireless would announce something already!
Anywhoo . . . I don't have any real reason NOT to order from BB apart from the fact that I don't like and have sworn never to shop there again. Long, unrelated story, but so far I've made good to myself on that promise.
If I do order from BB, is there any downside? Am on contract with them in any way, or only through AT&T? Can I still take my phone to ATT for warranty claims or do I have to take it to BB?
Thanks!
You will not be in contract with BB in anyway. For warranty I'm not sure. If you order through ATT it ships out on 02/16 while supplies last. If you order through BB it ships out 02/19 with the official flip case (free) while supplies last.
LiquidArrogance said:
Trying to decide if I want to pre order from best buy or straight through ATT. I wish Amazon Wireless would announce something already!
Anywhoo . . . I don't have any real reason NOT to order from BB apart from the fact that I don't like and have sworn never to shop there again. Long, unrelated story, but so far I've made good to myself on that promise.
If I do order from BB, is there any downside? Am on contract with them in any way, or only through AT&T? Can I still take my phone to ATT for warranty claims or do I have to take it to BB?
Thanks!
Click to expand...
Click to collapse
Plus you can register your number(s) with Best Buy for their "Phone Freedom" promo and get a $50 gift card per line when you activate the new phone. Can use the card immediately on the phone purchase or on a future purchase. And you can upgrade anytime during 2012.
I registered my number and will use the $50 on the note. Registered my wife's number, who's due for an upgrade in late summer.
Thanks...had no idea it ran all year
mikegehl said:
Plus you can register your number(s) with Best Buy for their "Phone Freedom" promo and get a $50 gift card per line when you activate the new phone. Can use the card immediately on the phone purchase or on a future purchase. And you can upgrade anytime during 2012.
I registered my number and will use the $50 on the note. Registered my wife's number, who's due for an upgrade in late summer.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
Plus keep in mind @ best buy Black Tie protection Plan with no deductibles and buy back program.
Sent from my MB860 using Tapatalk
dmbrown81 said:
Plus keep in mind @ best buy Black Tie protection Plan with no deductibles and buy back program.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
If you buy the Black Tie protection upfront, it's $170 for 2 years (+$30 buyback). That's only $2 more than AT&T at $7 a month.
Sent from my SGH-I897 using XDA App
00mred00 said:
Thanks...had no idea it ran all year
Click to expand...
Click to collapse
It does - but I believe you have to register any and all lines/numbers sometime this week. Nothing to lose - no obligation to actually do the upgrade. But $50 off per phone isn't shabby.
Sent from my SGH-I897 using XDA App
mikegehl said:
It does - but I believe you have to register any and all lines/numbers sometime this week. Nothing to lose - no obligation to actually do the upgrade. But $50 off per phone isn't shabby.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
hahaha..you don't know me that well yet...I have had 6 phones in the last 6 months lol. I know I will get more.
best buy wins hands down.
not everyone has the luxury of six lines but this is what we do
We have 6 lines on our family plan (5 phones, 1 pc connect {cross upgrade HELLO})...
1.Buy device, purchase buyback, get discount on buyback for purchasing black tie (cancel black tie after 30 days)
2.Sell back Device
3.Use store credit from the buy back to purchase new phone on another line due an upgrade
4.use left over amounts for other toys, or save towards next upgrade.
I always get the newest device
It's worked out pretty well so far. Currently we are out of upgrades until September..but have a few phones that are eligible for buy back should I decide to trade them in towards one device at full price (unlikely)
our next round of upgrades start in September..right about time for the s3
sept, oct, dec, feb, then the following January '13
Oh, and you can't forget price matching...this is a very important part of the process
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
Lost and stolen for most people isnt an issue, its broken screens. While ours is slightly more expensive if you do the 9.99 a month, there is NO deductible for breaking you phone. The note will be classified as a tier 3 in att's insurance which means its a $200 deductible on top of the $7 a month. That is just ****ing insane lol if you do our outright price for the protection at best buy its $170 for the two years, putting it right under $7 a month. All without a deductible and unlimited claims. And Im not just trying to push our protection because I work there because frankly, you wont be buying from my store so it wont affect me. I just fully support our protection, coming from 3 broken iPhone 4's and most recently a skyrocket.
Side note, I have a concession line with ATT which I cannot get BB protection on and broke the phone. $200 to replace the vivid lol I just cancelled the line and threw the vivid in the trash
imitenotbecrazy said:
Lost and stolen for most people isnt an issue, its broken screens. While ours is slightly more expensive if you do the 9.99 a month, there is NO deductible for breaking you phone. The note will be classified as a tier 3 in att's insurance which means its a $200 deductible on top of the $7 a month. That is just ****ing insane lol if you do our outright price for the protection at best buy its $170 for the two years, putting it right under $7 a month. All without a deductible and unlimited claims. And Im not just trying to push our protection because I work there because frankly, you wont be buying from my store so it wont affect me. I just fully support our protection, coming from 3 broken iPhone 4's and most recently a skyrocket.
Side note, I have a concession line with ATT which I cannot get BB protection on and broke the phone. $200 to replace the vivid lol I just cancelled the line and threw the vivid in the trash
Click to expand...
Click to collapse
If you buy the protection Plan outright and need to service your phone you'll have to subscribe to the 9.99 afterwards or purchase it again.
Sent from my MB860 using Tapatalk
dmbrown81 said:
If you buy the protection Plan outright and need to service your phone you'll have to subscribe to the 9.99 afterwards or purchase it again.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Yikes. Idk which best buys you guys are going but theres tons of false info here. Right now, most phones fall into the rapid exchange program. With this, the phone is sent away and a refurbished phone is sent at the same time, making the turn around time about 2-4 business days. This does NOT fulfill your protection plan, meaning it is still active and can still be used again and again with no limit to the amount of claims. If you chose to send your phone as a repair instead of exchange the typical wait time is 14-30 days. If they are unable to repaid your phone in a cost effective manor to them or it exceeds 30 days they will issue you a gift card for the full retail value of the phone so that you can pick out a new one. This WILL fulfill the protection plan. So in a strange, completely misleading way, your initial statement was kind of accurtate. If we give you a $600+ gift card to replace your phone with a different model, yes your $170 protection plan is void. What would you expect?
imitenotbecrazy said:
Yikes. Idk which best buys you guys are going but theres tons of false info here. Right now, most phones fall into the rapid exchange program. With this, the phone is sent away and a refurbished phone is sent at the same time, making the turn around time about 2-4 business days. This does NOT fulfill your protection plan, meaning it is still active and can still be used again and again with no limit to the amount of claims. If you chose to send your phone as a repair instead of exchange the typical wait time is 14-30 days. If they are unable to repaid your phone in a cost effective manor to them or it exceeds 30 days they will issue you a gift card for the full retail value of the phone so that you can pick out a new one. This WILL fulfill the protection plan. So in a strange, completely misleading way, your initial statement was kind of accurtate. If we give you a $600+ gift card to replace your phone with a different model, yes your $170 protection plan is void. What would you expect?
Click to expand...
Click to collapse
that is one of the negative sides AND positive sides to the black tie protection plans.
in some cases it just isn't worth the expense (i.e. when the cost of the plan exceeds about the 50% mark, I don't buy it)
it's rare, but in some cases it just isn't logical.
In this case...$300 for the phone plus $170 for the plan...it's a hard choice.
You realistically are looking at $470 vs $600 which isn't much of a difference...unless you utilize the plan towards the end of its life
00mred00 said:
that is one of the negative sides AND positive sides to the black tie protection plans.
in some cases it just isn't worth the expense (i.e. when the cost of the plan exceeds about the 50% mark, I don't buy it)
it's rare, but in some cases it just isn't logical.
In this case...$300 for the phone plus $170 for the plan...it's a hard choice.
You realistically are looking at $470 vs $600 which isn't much of a difference...unless you utilize the plan towards the end of its life
Click to expand...
Click to collapse
Sorry but that logic doesn't make much sense to me. Buy a phone at 300, break it and pay 650 that equals 950, which is twice the price of the upgrade and coverage for unlimited replacements. I guess its just that I see a lot of customers coming in after multiple broken screen replacements that I don't see the logic of buying other protection or buying outright replacements. To each his own tho I suppose
Sent from my SAMSUNG-SGH-I727 using XDA App
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
Consider BB insurance has no deductible. ATT charges a $200 deductible if you phone needs repair.
No you are right...my point being that breakage occurring in the first 6 months to a year the plan makes sense...beyond that it wouldn't .
Its a gamble...otherwise best buy wouldn't offers it haha. The odds are in their favor. Unless of course one pretty much knows they are going to break the phone, or manipulate the program later to get a new device.
Curious question, only because I receive multiple asnswers in store
Does best buy black tie cover cosmetic damage? I have been told yes and have been told no.
Is there a wear and tear clause? I know att has a wear and tear clause and can deny coverage. Reading their fine print I also notice they can deny if its manufacturering related as well.
imitenotbecrazy said:
Sorry but that logic doesn't make much sense to me. Buy a phone at 300, break it and pay 650 that equals 950, which is twice the price of the upgrade and coverage for unlimited replacements. I guess its just that I see a lot of customers coming in after multiple broken screen replacements that I don't see the logic of buying other protection or buying outright replacements. To each his own tho I suppose
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
hahaha..you don't know me that well yet...I have had 6 phones in the last 6 months lol. I know I will get more.
best buy wins hands down.
not everyone has the luxury of six lines but this is what we do
We have 6 lines on our family plan (5 phones, 1 pc connect {cross upgrade HELLO})...
1.Buy device, purchase buyback, get discount on buyback for purchasing black tie (cancel black tie after 30 days)
2.Sell back Device
3.Use store credit from the buy back to purchase new phone on another line due an upgrade
4.use left over amounts for other toys, or save towards next upgrade.
I always get the newest device
It's worked out pretty well so far. Currently we are out of upgrades until September..but have a few phones that are eligible for buy back should I decide to trade them in towards one device at full price (unlikely)
our next round of upgrades start in September..right about time for the s3
sept, oct, dec, feb, then the following January '13
Oh, and you can't forget price matching...this is a very important part of the process
Click to expand...
Click to collapse
U can go to att website and upgrade for 299 even if line is not ready till 2013.u still get the cheap peice untill pre orders ends
For whatever reason it does not work for any of our lines. I tried.
mintu123 said:
U can go to att website and upgrade for 299 even if line is not ready till 2013.u still get the cheap peice untill pre orders ends
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
No you are right...my point being that breakage occurring in the first 6 months to a year the plan makes sense...beyond that it wouldn't .
Its a gamble...otherwise best buy wouldn't offers it haha. The odds are in their favor. Unless of course one pretty much knows they are going to break the phone, or manipulate the program later to get a new device.
Curious question, only because I receive multiple asnswers in store
Does best buy black tie cover cosmetic damage? I have been told yes and have been told no.
Is there a wear and tear clause? I know att has a wear and tear clause and can deny coverage. Reading their fine print I also notice they can deny if its manufacturering related as well.
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
In my store, and I assume in most stores, if a customer wants their phone to be sent out AND they have GSBTP, they are fully entitled to send it out. There is almost no way coverage can be denied, although the plan does specify that submersion and extreme damage (i.e, running it over with a car) is not covered. As long as the customer doesn't explicitly say that was the issue, it is usually fine.
I will say, in two years at BBYM, I have never seen a customer who purchased the protection be denied a phone being sent out. While my store is pretty good at making sure the customer is treated fairly, I can assume that BBYM wouldn't be gaining the market share it is if customers were not being treated properly.
Corvette06 said:
In my store, and I assume in most stores, if a customer wants their phone to be sent out AND they have GSBTP, they are fully entitled to send it out. There is almost no way coverage can be denied, although the plan does specify that submersion and extreme damage (i.e, running it over with a car) is not covered. As long as the customer doesn't explicitly say that was the issue, it is usually fine.
I will say, in two years at BBYM, I have never seen a customer who purchased the protection be denied a phone being sent out. While my store is pretty good at making sure the customer is treated fairly, I can assume that BBYM wouldn't be gaining the market share it is if customers were not being treated properly.
Click to expand...
Click to collapse
Cool cool. I have not had any claims on mobile purchases. I have run into issues on laptops in the past (worn mouse tracker) where I was told it was wear and tear/ cosmetic and had to physically show them that the tracker no longer worked properly. The same with USB ports.
Thanks for chiming in!
I'm looking at getting the Nexus 10 here pretty soon (possibly next paycheck) but I would very much like to play with it first. The idiots at Walmart can never give me a consistent answer if they have them or not and whenever I show up they have no idea what I'm talking about. So I called Staples and the guy said he's getting them in next week and sounded about as excited as I am (hooray for Techies!).
So I asked him about the protection plan and he said it is $84 for accidental damage coverage but he literally said that they cannot refuse me wanting a replacement or a gift card for compensation for any reason. He said it's basically in the terms of service that if I bring the tablet in and want a replacement (not like a 14-day refund/replacement though, but within a year) that they will replace it on the spot no questions asked. He even said basically "and when the new one comes out like a year from now you can bring it in and get a gift card for it and get the new one no problems."
That sounds amazing. That's like future-proofing my tablet for an extra 84 bucks. Anybody out there get one from Staples? And did you get the protection plan? Is it really how he described it? It almost sounds too good to be true but he sounded confident in it.
What do y'all think?
MrSteez said:
I'm looking at getting the Nexus 10 here pretty soon (possibly next paycheck) but I would very much like to play with it first. The idiots at Walmart can never give me a consistent answer if they have them or not and whenever I show up they have no idea what I'm talking about. So I called Staples and the guy said he's getting them in next week and sounded about as excited as I am (hooray for Techies!).
So I asked him about the protection plan and he said it is $84 for accidental damage coverage but he literally said that they cannot refuse me wanting a replacement or a gift card for compensation for any reason. He said it's basically in the terms of service that if I bring the tablet in and want a replacement (not like a 14-day refund/replacement though, but within a year) that they will replace it on the spot no questions asked. He even said basically "and when the new one comes out like a year from now you can bring it in and get a gift card for it and get the new one no problems."
That sounds amazing. That's like future-proofing my tablet for an extra 84 bucks. Anybody out there get one from Staples? And did you get the protection plan? Is it really how he described it? It almost sounds too good to be true but he sounded confident in it.
What do y'all think?
Click to expand...
Click to collapse
What you wrote does not agree with this:
http://www.staples.com/sbd/cre/programs/serviceplans/
While I am not sure it is needed, I got an extended warranty from Squaretrade for $60 after a 40% discount.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
I'd read the fine print for yourself and make sure the guy isn't just trying to sell you a "warranty". I bought my Nexus at Walmart and initially bought the $44 protection plan. After getting home and actually reading it (I was too excited at the time that they actually had an N10 in stock) I went back to get a refund for it and they actually did it. Seems all it provided was a repair service.
If the Staples protection plan is what the guy explained, sounds like a good deal.
Sent from my Nexus 10 using Tapatalk HD
ljg600 said:
What you wrote does not agree with this:
http://www.staples.com/sbd/cre/programs/serviceplans/
While I am not sure it is needed, I got an extended warranty from Squaretrade for $60 after a 40% discount.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
How did you get the 40% discount?
CaliLove310 said:
How did you get the 40% discount?
Click to expand...
Click to collapse
At the time, and perhaps still the case- discount coupons were being sold on Ebay for $1-$2. Also, if you "Like" Squaretrade on FB- they may still offer a discount- but then you risk upsetting your friends who may be hit with their ads.
Worth Avenue offers competitive prices as well. As indicated, one could make the case that these warranties are a waste of money- factoring in the cost of used devices as replacements in the second coverage year, existing manufacturer coverage- as well as any deductibles.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
The way the warranty works at staples. You have 15 days with Staples from time of purchase to exchange or return your Nexus 10. After this you have the one year warranty with Samsung. If you purchase the protection plan with staples within 15 days of purchase of the Nexus 10 then this warranty begins when Samsungs ends.
If in the one year of protection under Staples after Samsungs warranty is up and you have a problem then you call the 1-800 number on the brochure they give you when you purchase your warranty. When you call them, you tell them it doesn't work (don't ask about repairt). Then will either Email or your send you the full purchase price(excluding tax) in form of a gift card to be used at Staples. You can take this gift card and purchase whatever at Staples even you if don't purchase another tablet.
The most important part of the protection plan is registering right after purchase. Call the number or go to the website listed and register the protection plan. Take the register and put in your Nexus 10 box and keep both for two years.
chase3567 said:
The way the warranty works at staples. You have 15 days with Staples from time of purchase to exchange or return your Nexus 10. After this you have the one year warranty with Samsung. If you purchase the protection plan with staples within 15 days of purchase of the Nexus 10 then this warranty begins when Samsungs ends.
If in the one year of protection under Staples after Samsungs warranty is up and you have a problem then you call the 1-800 number on the brochure they give you when you purchase your warranty. When you call them, you tell them it doesn't work (don't ask about repairt). Then will either Email or your send you the full purchase price(excluding tax) in form of a gift card to be used at Staples. You can take this gift card and purchase whatever at Staples even you if don't purchase another tablet.
The most important part of the protection plan is registering right after purchase. Call the number or go to the website listed and register the protection plan. Take the register and put in your Nexus 10 box and keep both for two years.
Click to expand...
Click to collapse
Ugh. Is this seriously how it works? That sucks. So I want the one that covers accidental damage (if it were to crack or something) but would that not kick in til one year after I have the tablet? If this is seriously how the plan works then that's dumb.
TBH I'm probably only going to have the tablet for a year and then get a newer model. Maayyybbeee longer.
Even the accidental one doesn't kick in til after samsung ends. So basically you can upgrade your tablet after one year.
Sent from my SAMSUNG-SGH-I317 using xda premium
JediSooner said:
I'd read the fine print for yourself and make sure the guy isn't just trying to sell you a "warranty". I bought my Nexus at Walmart and initially bought the $44 protection plan. After getting home and actually reading it (I was too excited at the time that they actually had an N10 in stock) I went back to get a refund for it and they actually did it. Seems all it provided was a repair service.
If the Staples protection plan is what the guy explained, sounds like a good deal.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
I bought my Nexus 10 at Walmart specifically for the $44 protection plan. (I haven't picked it up yet - it's at a far-away Walmart. I'll get it on Sunday.) I thought it looked like a good deal - about the same terms as Square Trade, but for less than half the price. What's wrong with it? If the screen cracks or I spill tea on it, they will fix or replace it for me. And I don't have to deal with Samsung, even during the manufacturer's warranty period, which I've heard is unfun. Seems pretty good to me.
permutations said:
I bought my Nexus 10 at Walmart specifically for the $44 protection plan. (I haven't picked it up yet - it's at a far-away Walmart. I'll get it on Sunday.) I thought it looked like a good deal - about the same terms as Square Trade, but for less than half the price. What's wrong with it? If the screen cracks or I spill tea on it, they will fix or replace it for me. And I don't have to deal with Samsung, even during the manufacturer's warranty period, which I've heard is unfun. Seems pretty good to me.
Click to expand...
Click to collapse
I think what everyone is talking about is that the protection plan is "good" but it doesn't kick in apparently til after the first year of having the tablet because there is already a year warranty from Samsung. If that's right though then it seems stupid because what happens if you crack your tablet before the year is up? Seems counter-intuitive
I have purchased the staples warranty on two items. One being a $200 chair which I called over a year later and they told me to toss it and sent me a gift card for $200. Used it to buy a canon digital camera. I tried claiming warranty on it but they asked what was wrong with it and to send it in for repairs. There was nothing wrong so I didn't send it in, just thought maybe they would send me a new gift card which they didn't. I'm not sure if I was under canon warranty at the time or not. Staples is suppose to get a shipment of N10s tomorrow and I may get the warranty with it since I have had success with it before with the chair.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
MrSteez said:
I think what everyone is talking about is that the protection plan is "good" but it doesn't kick in apparently til after the first year of having the tablet because there is already a year warranty from Samsung. If that's right though then it seems stupid because what happens if you crack your tablet before the year is up? Seems counter-intuitive
Click to expand...
Click to collapse
Actually, this is incorrect. It takes effect from the moment you buy the plan, and you can only buy the plan within 30 days of buying the tablet. I bought it the same day. Here's the description (copied and pasted):
http://www.walmart.com/ip/2-Year-Dr...lan-for-Tablets-and-iPads-400-499.99/21556980
-------------------------------------------------
2 Year Drop, Spill and Cracked Screen Service Plan for Tablets and iPads $400 - $499.99
Get long-term peace of mind for your Tablet with a Product Care Plan. If your product has a covered failure during the Plan's term, we'll repair or replace it. We cover 100% of the repair costs. There are no deductibles or hidden fees.
2 years of protection for your Tablet begins the moment you purchase your Plan.
We enhance and extend the manufacturer's warranty.*
Our Product Care Plan provides more coverage than the manufacturer's warranty, such as failures due to:
•Accidental Damage from Handling, such as spills, drops and cracked screens
•Power surges
•Defects in materials and workmanship
•Mechanical or electrical failures, including those due to normal wear and tear
•Internal heat, dust and humidity
This plan provides 2 years of coverage from the date of purchase.
Learn more about our Product Care Plans
Your Product Care Plan also includes:
3-day Service Guaranteed, or your money back.
If your product has a covered failure, we'll repair it within 3 days of receiving it. See the "Learn more about our Product Care Plans" link above for more details.
Transferable Coverage. If you sell your product or give it to someone as a gift, your Product Care Plan and all of its benefits are fully transferable to the new owner, so it maintains its value.
Accidents happen. Take comfort knowing that your purchase is protected from accidental drops, spills and cracked screens from day one.
How the plan works:
•Add the Product Care Plan to your shopping cart.
•Your product is covered the moment you complete your purchase.
•Within two business days, you will receive an email with Plan details.
•If you need to make a claim, call us 24 / 7 / 365 at 1-877-968-6391. Just have your order confirmation emails handy when you call.
Important information:
•Products need to be purchased from either Walmart.com or a Walmart store.
•You can purchase this Product Care Plan for any eligible product up to 30 days after purchase, as long as you have the original Walmart product receipt.
•We may fulfill your claim by providing you with a new, remanufactured or refurbished product with similar features and functionality, or a Walmart Gift Card for the original purchase price of the product (including taxes).
*Limitations and exclusions apply. See Terms and Conditions for complete program details.
-------------------------------------------------
So along with the protection such as the glass protector, and a case, I'm debating whether to keep the Asurion on my monthly bill or just make the one time payment for the square trade plan.
Deductibles seem similar.
What did you guys do for your S4's?
Coderedpl said:
So along with the protection such as the glass protector, and a case, I'm debating whether to keep the Asurion on my monthly bill or just make the one time payment for the square trade plan.
Deductibles seem similar.
What did you guys do for your S4's?
Click to expand...
Click to collapse
I've had Asurion since I had my first flip phone with Verizon and I've never had a problem with it. I've heard that Square Trade takes a few days to ship replacements while Asurion is overnight.
Coderedpl said:
So along with the protection such as the glass protector, and a case, I'm debating whether to keep the Asurion on my monthly bill or just make the one time payment for the square trade plan.
Deductibles seem similar.
What did you guys do for your S4's?
Click to expand...
Click to collapse
Neither and here's why. I bought my galaxy S4 retail for 650$
If I pay the 7 per month for one year and my phone breaks after that point (I'm using a year because that is the typical length of a standard warranty) I have shelled out 84 +100$ for a used version of my phone. This sounds fantastic. However the problem is in a year the S 4 will cost around 350 recertified (possibly cheaper used). If you break it in two years you can get an on contract new phone for 200. If you never break it you shelled out 168$ for absolutely nothing.
The false comparison they make to hook you is the cost of a new phone. You paid 650 for a new phone, or the phone is valued at 650 you will want to protect that. The reality is unless you go outside and break it, the phone will not be worth anywhere near that when you go to replace it.
I had a friend who had asurion since his razr. I asked him why he doesn't just set aside 7 bucks a month for an oh **** phone fund. he started doing that when he bought the iphone 4. he now has enough to but pretty much any phone out.
[email protected] said:
Neither and here's why. I bought my galaxy S4 retail for 650$
If I pay the 7 per month for one year and my phone breaks after that point (I'm using a year because that is the typical length of a standard warranty) I have shelled out 84 +100$ for a used version of my phone. This sounds fantastic. However the problem is in a year the S 4 will cost around 350 recertified (possibly cheaper used). If you break it in two years you can get an on contract new phone for 200. If you never break it you shelled out 168$ for absolutely nothing.
The false comparison they make to hook you is the cost of a new phone. You paid 650 for a new phone, or the phone is valued at 650 you will want to protect that. The reality is unless you go outside and break it, the phone will not be worth anywhere near that when you go to replace it.
I had a friend who had asurion since his razr. I asked him why he doesn't just set aside 7 bucks a month for an oh **** phone fund. he started doing that when he bought the iphone 4. he now has enough to but pretty much any phone out.
Click to expand...
Click to collapse
Thats all fine and dandy until you break or lose multiple phones multiple times. Then the insurance would be cheaper in the long run.
Have you considered Ensquare?
That is what I chose. Their coverage is more complete, IMHO. It protects against "stupidity." :silly:
NiteQwill said:
Have you considered Ensquare?
That is what I chose. Their coverage is more complete, IMHO. It protects against "stupidity." :silly:
Click to expand...
Click to collapse
Have you ever gotten a replacement from them? Was it fairly easy? Their 1 year plan seems perfect for me since I don't keep phones long.
NiteQwill said:
Have you considered Ensquare?
That is what I chose. Their coverage is more complete, IMHO. It protects against "stupidity." :silly:
Click to expand...
Click to collapse
Got my 2 year insurance at Staples for $150.
I've gone with Squaretrade with past products, but have never had to actually replace anything...
mbh87 said:
Thats all fine and dandy until you break or lose multiple phones multiple times. Then the insurance would be cheaper in the long run.
Click to expand...
Click to collapse
well you can only replace a phone twice in a 2 year period with asurion. Obviously everyone has different mileage. I know people who break their phones all the time despite having otterboxes screen protectors etc. My last 4 phones haven't had a case and despite heavy use and serious software customization they've all made it through 2 years or more with the exception of my galaxy nexus which died this week (antennas stopped working which is kind of a known problem with early galaxy nexuses). I'd still venture to say that for the average person who takes reasonable care of their phone you still make out better saving your money over using insurance. Mileage may vary.
edit: yeesh apparently some phones are 169 or 200$ deductibles from asurion. insane.
[email protected] said:
edit: yeesh apparently some phones are 169 or 200$ deductibles from asurion. insane.
Click to expand...
Click to collapse
It's only $100 to get it replaced through asurion on VZW. I believe it's more on other carriers, but isn't the case for us. $5 a month plus $100 deductible isn't bad to have the piece of mind IMO.
I went Ensquared
I just got square trade last night...they offer $99 for 2 years of coverage. The deductible is $100 for replacement...new or refurbished...and you have no limit to how many claims you make. Also...they ship overnight...no a few days like someone else posted. Personally $99 for 2 years is cheap...if you pay Verizon's monthly cost it's near $200 over the 2 years. Square trade also has a monthly payment plan of $5 or $6 they do deduct each month...so you have options. They are also open 24/7 and you can even make a claim online.
Sent from my SCH-I545 using Tapatalk 2
chrishoyt2012 said:
I just got square trade last night...they offer $99 for 2 years of coverage. The deductible is $100 for replacement...new or refurbished...and you have no limit to how many claims you make. Also...they ship overnight...no a few days like someone else posted. Personally $99 for 2 years is cheap...if you pay Verizon's monthly cost it's near $200 over the 2 years. Square trade also has a monthly payment plan of $5 or $6 they do deduct each month...so you have options. They are also open 24/7 and you can even make a claim online.
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
Hmm, i'll give them a call with some questions and I might go this route!
I've always used Asurion or BestBuy insurance. On my S3 I had Asurion & BestBuy.
I used Asurion for quite a few years. And I had pretty good luck with them. My job involves working around water. And like someone else pointed out Asurion only allows 2 phones per year. Which for most isnt a huge deal. But square trade had a pretty decent deal. So i went with them on my S4. Thankfully I havent had the chance to use them yet. But i dont really think you can go wrong with either.
Asurion replaced my bionic no questions asked, great CS. However, they only deal refurb phones :/ Not sure if that's standard for all insurance company's..
[email protected] said:
Neither and here's why. I bought my galaxy S4 retail for 650$
If I pay the 7 per month for one year and my phone breaks after that point (I'm using a year because that is the typical length of a standard warranty) I have shelled out 84 +100$ for a used version of my phone. This sounds fantastic. However the problem is in a year the S 4 will cost around 350 recertified (possibly cheaper used). If you break it in two years you can get an on contract new phone for 200. If you never break it you shelled out 168$ for absolutely nothing.
The false comparison they make to hook you is the cost of a new phone. You paid 650 for a new phone, or the phone is valued at 650 you will want to protect that. The reality is unless you go outside and break it, the phone will not be worth anywhere near that when you go to replace it.
I had a friend who had asurion since his razr. I asked him why he doesn't just set aside 7 bucks a month for an oh **** phone fund. he started doing that when he bought the iphone 4. he now has enough to but pretty much any phone out.
Click to expand...
Click to collapse
That's all well and good but what if your phone gets broken in a month or 6 months.I would much rather pay $100 than $649 for a new one.I don't really count the $7 a month.I easily waste a lot more than that each month.
After deciding that I wanted to make the jump from my 5X to the 6P, I spent some time trying to figure out if it made more sense to go directly through Google or through BestBuy, instead. While in the store, I stumbled across what appears to be a big advantage to buying the phone at BestBuy over ordering from Google with Nexus Protect. If you purchase BestBuy's 1 year $99 accidental damage protection plan, they will replace your damaged phone with absolutely no deductible. Meanwhile, Nexus Protect requires a $79 deductible for replacement.
The mobile department sales person and I stumbled across this when I asked for the details on their damage replacement plan. When she said there was $0 deductible, I figured that was just too good to be true. She pointed out that when a phone is purchased through a carrier the T&C's stipulate a $70 - $199 deductible, depending on the price of the phone. However, she said that this did not apply to unlocked phones and said that instead, they are considered the same as an "appliance or TV". The replacement plans on appliances or TV's don't require a deductible for replacement. We pulled in a manager who agreed that there is no deductible on unlocked phones.
Now, we all know that retail stores are great about making promises they don't intend to keep and then changing their tone when push comes to shove, so take this with a grain of salt. With that said, the manager assured me that if I came in with a broken phone, they would replace it with the exact same phone/SKU at no additional cost and gave me his cell number to use in case I find myself in that position and run into any issues while he isn't there.
Here's a breakdown of the difference between BestBuy's damaged device replacement plan and Google's "Nexus Protect" plan:
Nexus Protect:
- $89 up front cost
- $79 deductible
- Overnight replacement
- 2 year plan
BestBuy Replacement Plan:
- $99 up front cost
- $0 deductible
- Replacement provided same day or shipped to you within 1-2 business days, if out of stock
- 1 year plan
I figured I'd share this information for anyone who may also be figuring out the best purchase method with the intent on getting accidental damage covered. Do with the info as you will.
Nexus Protect:
- $89 up front cost
- $79 deductible
- Overnight replacement
-2 year plan
BestBuy Replacement Plan:
- $99 up front cost
- $0 deductible
- Replacement provided same day or shipped to you within 1-2 business days, if out of stock
-1 year plan
Fixed it for you.
Blah! I meant to add that. Thanks for adding it in. The 2 year plan will be a deal maker for some. Others, like myself, only keep a phone for a maximum of 12 months before changing to something different, so the 2 year plan isn't a selling point for me.
Also you left a big part out Best Buy won't cover LOST OR STOLEN DEVICES!
Sent from my VS986 using Tapatalk
Neither of them will. Thats an interesting plan though. I still prefer google for customer service if something goes defective. but this makes it a much closer choice especially because you can buy the device in store and potentially take advantage of in store deals.
krazy_smokezalot said:
Also you left a big part out Best Buy won't cover LOST OR STOLEN DEVICES!
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
Well, Mr. "smokezalot", maybe you should lay off the pot. Nexus Protect doesn't cover this either.
y2whisper said:
Neither of them will. Thats an interesting plan though. I still prefer google for customer service if something goes defective. but this makes it a much closer choice especially because you can buy the device in store and potentially take advantage of in store deals.
Click to expand...
Click to collapse
Yeah, Google's customer service has always been great. But the idea of just taking the device to the store, 15 minutes away and potentially getting a replacement the same day, is quite appealing.
Fully agree. If you have a store with good staff and good management, take advantage of it.
Sent from my Nexus 6P using Tapatalk
y2whisper said:
Fully agree. If you have a store with good staff and good management, take advantage of it.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
This is BEST BUY we're talking about, right?
The one thing that is missed is that Nexus Protect is a better plan since the up front cost is lower AND it covers for two years.
In year #2 what do you do with the BB plan?
Cost is only lower if you never have to use it. If you need to do a claim Nexus protect loses because of the deductible. Year 2 may be irrelevant as OP doesn't seem to care to keep their device past one. I personally got it thinking year two would be a good selling point when I sell the device and could bump the price up a bit.
Sent from my Nexus 6P using Tapatalk
---------- Post added at 03:16 PM ---------- Previous post was at 03:13 PM ----------
jaytv said:
This is BEST BUY we're talking about, right?
Click to expand...
Click to collapse
Yup
I was speaking to sn0warmys point about him having a good relationship with the people at his location. That helps.
In general I'm weary of BB staff as a lot of them don't have good product training so a warranty return can come with quite the hassle.
Sent from my Nexus 6P using Tapatalk
If you CAN'T get extra when you sell it, or lose it, or don't care, you can get a pro-rata refund if you cancel it (as long as there have been no claims).
y2whisper said:
Cost is only lower if you never have to use it. If you need to do a claim Nexus protect loses because of the deductible. Year 2 may be irrelevant as OP doesn't seem to care to keep their device past one. I personally got it thinking year two would be a good selling point when I sell the device and could bump the price up a bit.
Sent from my Nexus 6P using Tapatalk
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Interesting. Good to know
Sent from my Nexus 6P using Tapatalk
How many replacements do you get in that year? With Nexus protect you get 2 a year so up to 4 over the two years.
I don't think so. I think Nexus Protect is 2 replacements over 2 years.
ibous said:
How many replacements do you get in that year? With Nexus protect you get 2 a year so up to 4 over the two years.
Click to expand...
Click to collapse
l_stevens said:
I don't think so. I think Nexus Protect is 2 replacements over 2 years.
Click to expand...
Click to collapse
You are right. Now I wonder where I got that idea