Hello everyone, today I came reporting another problem I had with the Xperia M4 Aqua.
After my device returned warranty for breaking in my pocket, the device seemed to work perfectly, it was a new device. Today at around 05:00 AM (GMT -3) I went to sleep and when I woke up called the wifi and went back to bed, spent about 5 minutes I found strange that the device had not notified me of nothing and then when I got him, he was very hot (~ 42 ° C) and was off, I tried to turn it several times, but did not answer me. So I use the OFF button that was in the microSD slot, but no answer. Then I hung up the phone and called in volume - and power button, and he called, however, the supposed screen unlock it features a black screen only shows the notification bar (I can also pull it down), and back button. When I press the camera button, it opens the camera and it works normally, I can take pictures and see her in the gallery, but when he is in the gallery and I touch the screen, it comes back to black screen, the strange thing is that he does not ask for a password lock screen, and even shows other buttons besides the back button. The battery when I went to sleep was about 95%, and now 62%. The settings have been reset, but my applications are there.
I will send my device to Sony again, the device is more time with sony than me. I am very disappointed with the Sony handsets, thinking seriously if I will continue with the handsets it.
Related
Hi All,
I've been coming here for a good while, reading articles, looking up help tips, and I gotta say, XDA is super helpful! I love reading about the new apps and seeing what people are making. But now, I'm running into a problem that I'm having trouble finding an exact duplicate or matching answer for. I've been looking through the boards and I see some things regarding somewhat what my phone just started doing, but it seems like everything is for custom roms or kernels. The difference between them and mine is that I'm on stock, nothing modded on my evo 4g lte at all.
This morning, I checked weather on my phone, loaded up some music and headed off to work. When I got to my office, I turned the volume down to vibrate only and plugged in the USB cable so it charges during the day while it buzzes from twitter updates or txt messages, etc. Anyway, about an hour or so ago, I turned on my phone and saw the lock screen, but it was different than what it normally is. Normally the lock screen has the weather on it but this time it had just the normal field wallpaper (one of the stock images). I pulled the ring from the bottom of the screen to unlock it and the phone immediately went to a black screen with the little box that says "Loading..." for about 2 seconds, then disappears. The buttons on the bottom (back, home, open apps) are unresponsive. I can, though, see the bar at the top with the time, signal, etc. and I can drag it down and see any kind of notifications in there. If I click the settings button, nothing happens, however the bottom phone button to show me open apps, it starts to work. I see little app cards for settings, but if I tap it, it zooms to the screen but it's still black.
After about 10 seconds, I see the "Loading..." box pop up, disappear, pop up, disappear, continually.
I called my phone from a land line and I could answer, but if I left the phone screen, it was just black. Eventually, an error came up that says "com.htc.bgp" has stopped unexpectedly. I hit don't send the error, it goes away, and I'm back to a blank (black) screen with "Loading..." continually popping up and disappearing.
Also, I can pull the task bar down and select the USB option and then select any of the other functions...HTC Sync Manager, Charge Only, Disk Drive, etc.
Every now and then, when I see "Loading..." pop up, I can see a stock HTC image (the orange colored fields picture) flash on screen just before it goes black.
I'm really stuck and don't know what to do. I'd love to try to save everything that's on here if possible (images/movies saved to internal storage). But if not possible, then oh well. I was able to find this link forum.radioshack.wdsserve.com/t5/Sprint-Discussion/How-do-I-hard-reset-an-HTC-EVO-4G-LTE/m-p/17981 on how to do a factory wipe, but is there any other options I could try first? Also, what do the other options under this section mean; like clear storage, is that like wiping a browser's history?
Thanks,
Sin.
Update: My EVO kept looping the "Loading..." message, even when I did a power-off by holding the power button for 10 seconds. I found out, though, that if I did the force shutdown (hold pwr for 10 secs roughly), keep holding until it buzzed at me, then when the phone turns on hold volume down and the EVO will boot into safe mode. It would have the "SAFE MODE" logo at the bottom corner of the screen, but it booted up without anything other than stock apps on the screen. I'd do that, let it sit for a while, go to sleep, wake it up, sleep, wake up, etc. It never went to that black screen that just said "loading..." Everything seemed ok, so I did a normal restart, let it load up, and all seems to be good now.
I was using live wallpapers before, but when i switched back into safe mode, I made sure that just a stock wallpaper was set. I think that may have been the problem, maybe one of the live wallpapers got corrupted? Who knows.
So if anyone's having trouble, try the safe mode trick, remove anything crazy, then reboot normally...do that before wiping out.
Hi everyone !
I'm new here (and not a native english speaker, so apologies in advance for any grammar mistakes)
Before making this thread, I looked for info here, but I'm not sure for what to search.
I'll try to explain my problem here.
I bought a Galaxy SIII from my provider 3 weeks ago and everything looked fine, till last week.
Some times to time, with no apparent reason or cause, while my phone is on sleep mode, on my desk, or in my pocket, playing music, I have the following problem: when I push the on/off button to wake up my phone, my screen is turning on, taking me to the lock screen.
But, my screen brightness is very low, like set to the minimum.
And when I draw my unlocking pattern, screen goes black.
Bottom buttons are lit and my phone seems to be OK, I can feel haptic feedbacks.
But the screen is black.
If I push the on/off button again, screen stays black and bottom buttons are not lit anymore, as a usual Sleep Mode.
If I push on/off again (depending on how much I wait between 2 on/off):
- My phone awakes from Sleep and takes me again to the unlock screen, brightness still very low. And after the unlocking pattern traced, black screen again
- If I didn't wait enought after putting it into sleep mode, in this case, I don't have to redraw the unlocking pattern. I'm back to my home screen...
for 1/4 of a second, stilll with brightness at the minimum. And screen goes black.
And after a serie on onoffonoff, boom, my screen is back to full and normal brightness and everything is OK.
At the beginning, my phone did that once in a while. I thought at the time ti was after pushing the on/off button while using a CPU/RAM hungry app, my phone struggling to recover....
But now, it's totally random.
Depending on .... I don't know what, I have to do the onoffonoff thing 2, 5, 10, 50 times in a row so my phone can recover from is half comatose.
Yesterday, I could not use my phone for half an hour ...
and if someone calls me, I hear the ringtone, but screen stays black.
I can answer the call (but not knowing who's calling) by sliding on the part of the screen where the slider normally is.
Funny thing is about removing the battery. It doesn't solve my problem.
When I do so, my phone boots, I see the "Samsung Galaxy SIII" boot screen, on low brightness (whih is not normal ...)
After that, I normally have another boot screen with my provider's logo and tone. But screen goes black again (but I still here the tone)
Then I realized it started to happen when my phone proposed me a Samsung update.
I tried to reset my phone to factory settings but it didn't work, the update was still here.
For a while I thought my problem was solved, because my phone behaved normally for 3 or 4 hours, without problem.
But it came back.
I found on the internet several "almost-same-problems" without proposed solutions.
Like checking if the proximity sensor was blocked by a protective transparent plastic sheet, or a case.
I tried to to remove mine.
Didn't work.
Some people said it was linked to their phone trying to acquire a wifi network.
My wifi on or off, withiin or without the range of a wifi router didn't work ...
I tried to note things down about what I did, when, how, app launched before the problem appears.
I checked battery info (temp, voltage, etc).
No pattern emerged.
So.
Hs anyone of you enountered the same problem ?
Do you have ideas, solutions I can use ?
Or maybe a voodoo prayer ?
I could sent it back to my provider which will bounce it back to Samsung. But it will take ages (3 to 4 weeks ...) :'(
Thanks in advance !
do a factory reset, go completely stock
if that doesn't help, send it in
Glebun said:
do a factory reset, go completely stock
if that doesn't help, send it in
Click to expand...
Click to collapse
That's what I did.
I tried by going into the Parameters menu, and reseting.
I tried by booting my phone with Vol+ / Home / Power buttons to access a console mode and do a wipe data/reset.
The problem is that my phone got an update like one week ago from a 4.?.? to 4.1.2.
And even with a reset, my phone reboot with the 4.1.2 version, which seems to cause this problem.
Or maybe not, but I can't be sure.
As I said, after a factory reset I did yesterday, everything went well for 3 or 4 hours and the problem reappeared.
send it to the service
Hi, so sorry for the vague thread title, but really, there's no other way to describe it. So here's what happened.
For the past few weeks (or month), my Xperia Ray has had a problem of switching on after it was put into standby mode, i.e. after i pressed the lock button. The screen would light up, however would remain blank. So all I would get is a bright black screen.
I could have lived with this for a few more months (until Xperia Z gets released in my country D: ) however this problem started getting worse. At first, after pressing the home button, the volume rockers and/or the lock button for about 20 times, the screen would turn on (finally). Despite it giving me that bright black screen, i could still operate the screen. I could still try to unlock it because of the haptic feedback on my lockscreen. I could still change music tracks on my music widget on my lockscreen. In short, the screen worked perfectly, only that it kinda wouldn't show. However, for the past week, the only way to turn it back on would be to do a battery pull and switch on the phone again. And it recently developed a problem of giving me that bright black screen again when I switch it on, causing me to do about 5 battery pulls before being able to actually use my phone again.
I did get fed up with this problem, being a heavy user of my phone. Therefore, today I decided to try to do a factory reset of my phone, intending to wipe the dalvik cache + clear all user data, thinking it might help my bright black screen problem. However, I found that I couldn't boot into recovery because all my phone would do was to give me that bright black screen again! So after many battery pulls, I managed to boot up my phone normally and do a factory reset under the backup & restore tab in settings. Of course, the phone tried to reboot itself, but of course, just gave me the bright black screen.
I kinda gave up at this point, and did many battery pulls and boots, however, all I got was either
1. the terrible bright black screen
or less frequently
2. the free xperia project logo then the terrible bright black screen.
I did get very fed up, so I plugged it into a wall socket to charge it. However, since about an hour or two ago, I realised it may be on bootloop. When I plug it into a wall socket, the free xperia project logo shows up and then an even brighter black screen shows up for about 3-5 minutes, then those two repeat endlessly. The notification light doesn't show that it's charging at all.
Okay here's background info on my phone.
- Is rooted
- Bootloader is unlocked
- CM 9.1 is installed
- Was running GO Launcher (if that helps)
- had a custom boot animation
- I think i deleted an apk for the google start up configuration thing...the one that asks if you have any google accounts you want to connect when you switch on your phone for the first time. I'll search up the correct apk name if you need it.
- Is about a year old (got it last early April)
- is a Sony Ericsson Xperia Ray (in case you didn't notice haha)
- battery level was about 20%+ when I did a factory reset (terrible of me I know)
- I have tried to caliberate the battery a few months ago
That's all the background info I can think you need. Please do let me know if you need any other info. If you need the logcat text of what happens when I hit the lock button at the top of my phone and the phone gives me the bright black screen (the early stages of this problem), let me know and I'll dig it up. I think I've bricked it, but I can't boot it into recovery so I can't do anything. And I did all I could google for the bright black screen problem which I won't tire you by specifying here. Please do help me. It seems as if the worst of evils has befallen my phone. Now I'm stuck here with my phone crazily on bootloop beside me. Please please do help.
Flash stock rom
Just try flashing a stock rom with Flashtool. If the problem persists, then it could be a hardware problem. Flashing a stock ftf takes care of all software issues. Get the stock ics FTF file and place it in firmwares folder of flashtool. Start flashtool and select flash mode. Then choose your ftf and press ok. Then wait until it prompts you to connect your phone. Then, just turn off your phone, while holding the power button down attach the USB cable. The LED notification should turn green and wait until it finishes flashing.
flash extended stock kernel and then the stock ftf firmware file...
hit thanks if i helped u
I have the same problem on my Xperia Mini (ST15i) I use Pureness rom and Mesa Kernel... ((
Benlux1 said:
I have the same problem on my Xperia Mini (ST15i) I use Pureness rom and Mesa Kernel... ((
Click to expand...
Click to collapse
Hi, if your phone can still be switched on and hasn't progressed so far in being destroyed, you could try downloading the Disable Auto Brightness app for Xperia phones from the Play Store. I've read somewhere that the screen might not turn on because of the auto brightness. I'm not sure if it actually helps, but perhaps my phone would have died faster without it. I've read of people changing their battery, doing battery calibrations or changing their screen to fix the problem. But before you change the hardware, I suggest that you check the hardware first. If the Disable Auto Brightness doesn't work, do a Nandroid backup and store the backup somewhere safe. Then flash the stock firmware to your phone and try to get it to switch on. Do flash the firmware before your phone runs out of battery because you never know, your phone may decide to refuse to charge your battery anytime. Then try to switch it on. If your phone goes into a bootloop (like mine now) really consider getting a new phone or sending it for repair or try all day to fix it if you use your phone alot. I'm still trying to fix mine.
I flashed the original firmware for my phone, tried to turn it on, was very happy when I saw the original Xperia logo, but then I realised it was on bootloop. When I tried to charge it, it immediately turns on and goes into bootloop again. Logcat doesn't detect my phone, so I can't obtain the logcat of what's happening. I haven't tried to replace the battery of my phone because I couldn't find a supplier. But I'll go on trying to fix my phone until the day that it really breaks down. Good luck with yours and keep us posted.
Sent from my MT25i using xda app-developers app
Hi,
I apologise if this has been asked before but I did a search and have found no solution that works.
From yesterday my Nokia has had an issue with the display dim and timeout. When the phone is first switched on it works fine and dims and locks within the set time (30 seconds) once I start using the phone say I send a text, put the phone down it just stays unlocked and does not dim. Also, if I press the power button to lock the screen it does not go black it locks the screen but stays lit (like when pressing power to see the time when locked) I have updated the software, this did not fix the issue. I restored back to before the update. I've also gone to settings>about> reset phone (I've actually done this several times) but the issue is still there!! Do I assume there is a fault on the phone now or am I missing some simple solution?!? It is driving me mad as it was fine. I'm in Cyprus so I'm not sure how easy it is to take to a service centre. Any ideas please?
Thanks in advance
Hi all,
I got this Xperia M5 that's been giving out warnings about memory being full and I suppose it finally gave in. It only partially boots after like a full minute of showing you those blue waves. When it 'boots' the screen is black and nothing works, except you can see the status bar with just the battery icon, no-SIM icon and the clock.
Weird thing is when the device is powered off, you can press the power button once and it'll display a large battery indicator which shows the percentage normally-- I've seen this go up from 0 to over 90 something incrementally.
But when it's 'on' the way I just described, the battery is always at 0% with a red ! next to it.
Anyway, when it's in this weird half-life mode, you can actually pull down the notification bar normally, and tap stuff as well. Flashlight works, you can see an actual WiFi list (nothing happens when you connect) etc. When you launch stuff through here though, like settings, it won't open anything. It'll make the sound as if it's launched something but the remainder of the screen will still be black.
Using the dedicated camera button, I can access the camera. It works (sort of), meaning you can see the camera display where the screen used to be black. And it immediately says "system process is not responding," so I'm guessing this is a system issue where it can't load basic stuff like the homescreen?
Whatever you do or don't do, it stops responding after a couple minutes and shuts itself off.
Stuff I've already tried:
- Safe mode (volume down + power), just 'boots normally'
- Recovery mode (volume up + power) done that for over two minutes, does nothing or just 'boots normally'
- Hold down the tiny yellow 'off' button under the SIM/SD cover, did nothing.
- Xperia Companion: PC won't recognize the phone either in that zombie state, or when it's off, so I tried 'device cannot be detected', shut phone down, held down volume down button, connected USB still holding down, waited for a while and viola, nothing happened.
It's factory OS, never messed around with it and I don't know the version (could be 5?).
Any ideas?
Guys at this point all I'm wondering is if anyone ever managed to brick a phone that's as semi-responsive as this one, in the history of bricked android phones anywhere.. I mean how could it be bricked when you can (sort of) boot and even open the camera?
you said it boots in download mode?
paranoic(d) said:
you said it boots in download mode?
Click to expand...
Click to collapse
No I wouldn't say download, it's weird-- there's the status bar at the top and soft navigation keys at the bottom, but the homescreen in between these is black. I tried tapping this black area to see if stuff is there logically but you just can't see them, but there was no interaction, no sound or anything.
I am able to pull down the status bar to reveal the usual buttons and such, like I mentioned before you can turn on the flashlight, click to see a list of available wifis etc. But you can't access settings through here, I mean you tap settings and the main part of the screen is still black.
The only way to get the screen to work is to open the camera through its dedicated button, where the camera display works normally, you can switch cameras etc. Tried accessing the gallery through here but it didn't work.
I just don't wanna buy a new phone when this one doesn't seem bricked at all. If it like didn't respond at all and nothing appeared on the screen I wouldn't think twice before buying the first phone I see on Google.
im afraid that you have to flash stock rom again if you will boot into download/fastboot mode.but your problem seems strange.what was the last thing you have done before phone stuck like this?
paranoic(d) said:
im afraid that you have to flash stock rom again if you will boot into download/fastboot mode.but your problem seems strange.what was the last thing you have done before phone stuck like this?
Click to expand...
Click to collapse
Not my phone but it'd been going on about low memory for a while now. I got the PC to recognize it once in that zombie state, so I'll try that with Companion if I can get it to half-boot again. I'll post updates if anything happens.
antiglue said:
Not my phone but it'd been going on about low memory for a while now. I got the PC to recognize it once in that zombie state, so I'll try that with Companion if I can get it to half-boot again. I'll post updates if anything happens.
Click to expand...
Click to collapse
okay keep us updated