Not charging and can't turn my phone on - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello guys, i was wondering if you could help me out with this. I'm in possession of my galaxy s6 edge for about half a year now and it seems like its dead.
It was fully charged in the morning and after leaving it on my desk for 3 hours or so i came back to it noticing that it was turned off. Now i cant turn in on, and when i plug it in (using the original charger) i cant get it to charge either (led is off). I have left my phone charge for over an hour and still not able to start up. Tried different usb cables but it seems like its not a usb contact issue. Tried to boot it holding the volume down + home + power button but also that was without success. The only thing i can think of is that my battery is somehow not making good contact with the phone or some hardware broke down.
Thanks for your time, really much appreciated.

jimbolero said:
Hello guys, i was wondering if you could help me out with this. I'm in possession of my galaxy s6 edge for about half a year now and it seems like its dead.
It was fully charged in the morning and after leaving it on my desk for 3 hours or so i came back to it noticing that it was turned off. Now i cant turn in on, and when i plug it in (using the original charger) i cant get it to charge either (led is off). I have left my phone charge for over an hour and still not able to start up. Tried different usb cables but it seems like its not a usb contact issue. Tried to boot it holding the volume down + home + power button but also that was without success. The only thing i can think of is that my battery is somehow not making good contact with the phone or some hardware broke down.
Thanks for your time, really much appreciated.
Click to expand...
Click to collapse
This exact same thing happened to me about a month ago and it turns out the phone was just completely frozen (still on, but no outward sign to give that fact away) - have you tried pwr + vol down for 7 seconds? (not pressing the home key) that worked for me.

dlotters said:
This exact same thing happened to me about a month ago and it turns out the phone was just completely frozen (still on, but no outward sign to give that fact away) - have you tried pwr + vol down for 7 seconds? (not pressing the home key) that worked for me.
Click to expand...
Click to collapse
Yes I've tried any button combination.. I was left with no other option than to bring it back to where i bought it from.

Related

[Q] Is there any real fix for sleep of death?

Dear all,
I have my new tab (64Gb/3G/wifi) for one week and I cannot power on since few days.
I'm sure that the battery is full because it was in charge all the night.
I tried many things (holding power button during 5, 10, 30, 120 seconds, holding power and volume left button) but each attempt failed.
I just know that when I connect it to the laptop, Windows sounds as it is recognizing an USB device but 2 seconds later sounds as the device was removed....
Is there any way to fix the problem? Have I to send the tab to the samsung support?
Thanks for your help... :-(
pierricktpt said:
Dear all,
I have my new tab (64Gb/3G/wifi) for one week and I cannot power on since few days.
I'm sure that the battery is full because it was in charge all the night.
I tried many things (holding power button during 5, 10, 30, 120 seconds, holding power and volume left button) but each attempt failed.
I just know that when I connect it to the laptop, Windows sounds as it is recognizing an USB device but 2 seconds later sounds as the device was removed....
Is there any way to fix the problem? Have I to send the tab to the samsung support?
Thanks for your help... :-(
Click to expand...
Click to collapse
Mine does it occasionally. I hold the power button down for a long time and let go - repeating as necessary until it revives itself.
BarryH_GEG said:
Mine does it occasionally. I hold the power button down for a long time and let go - repeating as necessary until it revives itself.
Click to expand...
Click to collapse
Mine doesn't revive with that....
That's why I need to know if there is a real fix for this issue...
Try holding power and volume down button at the same time dor aprox. 15 seconds. Then you should see the "download" logo. Then press volume down to switch to CVM - acknowledge with volume up. Then in CVM just choose reboot.
Hope it helps you
Stenager129 said:
Try holding power and volume down button at the same time dor aprox. 15 seconds. Then you should see the "download" logo. Then press volume down to switch to CVM - acknowledge with volume up. Then in CVM just choose reboot.
Hope it helps you
Click to expand...
Click to collapse
Already tried without any reaction of the tab...
pierricktpt said:
Already tried without any reaction of the tab...
Click to expand...
Click to collapse
I'm leaning toward faulty.
This one looks to have worked for mine - Tab locked up and died on Sunday, and *fingers crossed* looks to have just come back to life (within the last 10 mins so am not 100% sure).
Leave the battery to discharge completely. Then charge it up. That's it.
With the lack of screen output, the only way i could see to tell if the battery is dead is to plug it into a PC via the USB cable. If you get ADX mode then it's not discharged. Leave it a bit and try again. When you plug it in, if it doesn't show ADX mode make sure you press and hold the power button for a few seconds to make sure it isn't just turned off.
**Edit**
Looking good so far. Am leaving it to charge for a bit before i turn it on but i can at least now press the power button briefly to get the battery indicator
**Edit 2**
Having left it to charge for a couple of hours i then took the plunge. Booted up no problem so it looks like this has worked for me.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
?
I have this same issue. Mine was fine went to bed woke up and it was dead no life at all. I have done all button combos different cords and factory chargers nothing. I even swapped the battery for a new factory samsung battery inside nothing. i dont get anything when I plug it into my computers though no found sound or anything. I left the battery unhooked for an hour before connecting it to the board inside also. I now have the power button taped pressed for last 2 hours hopeing that will drain the battery like other have done and then I will try to hook it back up to a charger. Any other ideas why it was fine then next day dead?
Yes exist a fix back to 4.0.4 stock recovery and all bugs gone for me that works
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[Q] Evo3D: Ive spent hours troubleshooting a power problem!! Please help!

Its been day 3 of having a phone that refuses to power on..
I went camping over the weekend and had it plugged into (and charging) my travel charger via cigarette lighter and it was working fine. At one point I went to use it and turned on the screen but it glitched out by the screen turning on then off a few times until i left the screen off, gave it a few seconds, and turned it on again and was able to put in my security lock etc. It does that once in awhile and I chalk it up to a computer booting up and my impatience
Well the screen powered off while reading on my phone, and I went to power on but it wouldnt stay on this time. I got a glimpse of the battery and its probably 85% charged, but upon coming home and leaving it on the charger all night I am still with a dead phone.
There is no flashing white/green/red led light a the front, even when plugged in.
Ive tried all the solutions on these forums (camera + power button, camera + power + volume buttons, removed battery, cleaned with eraser, tried different chargers via wall outlets & laptop, and even the cmd & "bootloader" stuff but the request is never recognized..) I really need some help with this, PLEAAAASSSEE!
Ive never rooted (?) or flashed or did anything of the sort with this phone, its pretty much stock.
**I just tried putting the battery in after a few min, and as soon as the pins touched and the battery was in, the back lower camera light flashed on for a few seconds and then shut off. Still no power to the phone though
I cant find anything close to my problem so I hope someone out there has a new & successful suggestion!!
Thanks all!
Have you tried a new battery? It truly sounds like your battery is gone and doesn't hold (much) of a charge.

Phone will only power up for 7 seconds total

Had and still have an issue today. While driving earlier yesterday, I was listening to music in my car with phone connected on headphone jack. It made a buzzing noise( that came through car audio) , I disconnected and removed battery. I replaced battery and phone will not turn back on at all, will only show both Samsung logo's then go black screen. The phone will only power up for a total of 7 seconds from initial power up vibration on any combination of buttons,or even using a JIG
which went right into download mode.
- If I plug into power source , phone will just vibrate.
- I removed battery and replace, both Samsung logo's will appear then turn off.
- If I hold volume down + power button and place battery in, it will go into download mode. In this mode I can hit volume down to restart but it will just stay on black screen. Also if I hold these buttons down and do nothing the screen will just go black after a few seconds.
- I can also put into download mode to hook up to ODIN using same method and pressing volume up, but will say downloading then shut off.
- I've tried holding down volume up+down and power and it will not go into recovery.
- Odin with recognize it for a second (say device plugged in) and start to download files then it will say device unplugged after a few seconds
I've been looking at unbricking and unrooting threads with no luck. Any help is appreciated.
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
Really now said:
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
Click to expand...
Click to collapse
Yes I'm 1000% percent sure its not a dead battery and even had it at AT&T warranty center this morning having them look at it. I was trying my luck even though its out of warranty. This issue is like none I've heard, because of the fact that phone actually powers up and I can get into download mode within those 7 seconds, but will shut off after. I've timed it till it powers off.
Really now said:
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
Click to expand...
Click to collapse
Stuck power button? Flick back or the phone a few times
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Am having this same issue with my girlfriends phone just as of a couple hours ago. It's completely stock and just recently received an OTA update a few days ago, she showed me bragging how she can watch videos and do other things at the same time now knowing how much I want a Note lol, she's had zero issues with it other than the battery getting very hot while charging a week or so ago and seems to be very slightly bulging now that I've looked at it. Out of nowhere today as we're walking through a parking lot and she's carrying it in her hand, not even using it, she says something is wrong with her phone and hands it to me with it vibrating every couple of seconds and not reacting to any buttons. I take the battery out and when we get inside put it back in and without even pressing anything it goes to the Samsung logo, black, animated Samsung logo, then turns off and goes back to vibrating every couple seconds. I look up the button combination for recovery and download mode and all that, I try recovery and it does the same vibrate every couple of seconds but never goes to recovery, and if I take the battery out, hold down volume down, then put the battery in it comes up with the warning about installing ROMs and all that, weather I press volume down or do nothing it stays at that screen for maybe five seconds then turns off and the only way I can get to the download mode is to take the battery out then press volume down. I have the Sprint Samsung Epic 4G and the batteries aren't the same but are very similar, mine is just shorter and 1500mAh, hers is taller and 2500mAh. So for the heck of it I put hers in my phone and hold it enough to where it connects and turn on my phone without issue, it boots up and shows 70% on the battery, I now have it plugged in and charging the battery at the moment with no issues. I put my battery in her phone and held it till it connects and it does the same Samsung logo, goes black, Samsung animated logo, then turns off BUT no vibrating anymore. If I press ANY button though as long as it's being held it vibrates every couple of seconds and if I hold volume down while I connect the battery it goes to Download mode but can't do anything and it turns off after about five seconds same as before, still no recovery access either. Heard that there is a power button issue with this phone and for the heck of it I've wiggled and pressed the power button with no charger or battery connected for around half an hour just to see if I can make it better, but no luck.
Hope to hear a solution to this. I would take the back cover off and clean the power button but I'm not sure if that would void the AT&T insurance, not going to try till I know I can get away with it without them knowing because if I can't fix it it's getting sent off for repairs.
EDIT: And sort of following captemo's suggestion I took a metal box, laid a hoodie over it for a bit of padding, then moderately bounced the phone on its power button side (without letting the power button be pressed/pushed, by letting it hang over the edge of the box) for a minute or so as if thinking the power button was stuck pushed in and I was trying to knock it back out, then put its battery back in and what do you know it turns on fine now. Weirdest way I've ever had to fix a phone, but hey it works now so the girlfriend will be happy.
herqulees said:
Am having this same issue with my girlfriends phone just as of a couple hours ago. It's completely stock and just recently received an OTA update a few days ago, she showed me bragging how she can watch videos and do other things at the same time now knowing how much I want a Note lol, she's had zero issues with it other than the battery getting very hot while charging a week or so ago and seems to be very slightly bulging now that I've looked at it. Out of nowhere today as we're walking through a parking lot and she's carrying it in her hand, not even using it, she says something is wrong with her phone and hands it to me with it vibrating every couple of seconds and not reacting to any buttons. I take the battery out and when we get inside put it back in and without even pressing anything it goes to the Samsung logo, black, animated Samsung logo, then turns off and goes back to vibrating every couple seconds. I look up the button combination for recovery and download mode and all that, I try recovery and it does the same vibrate every couple of seconds but never goes to recovery, and if I take the battery out, hold down volume down, then put the battery in it comes up with the warning about installing ROMs and all that, weather I press volume down or do nothing it stays at that screen for maybe five seconds then turns off and the only way I can get to the download mode is to take the battery out then press volume down. I have the Sprint Samsung Epic 4G and the batteries aren't the same but are very similar, mine is just shorter and 1500mAh, hers is taller and 2500mAh. So for the heck of it I put hers in my phone and hold it enough to where it connects and turn on my phone without issue, it boots up and shows 70% on the battery, I now have it plugged in and charging the battery at the moment with no issues. I put my battery in her phone and held it till it connects and it does the same Samsung logo, goes black, Samsung animated logo, then turns off BUT no vibrating anymore. If I press ANY button though as long as it's being held it vibrates every couple of seconds and if I hold volume down while I connect the battery it goes to Download mode but can't do anything and it turns off after about five seconds same as before, still no recovery access either. Heard that there is a power button issue with this phone and for the heck of it I've wiggled and pressed the power button with no charger or battery connected for around half an hour just to see if I can make it better, but no luck.
Hope to hear a solution to this. I would take the back cover off and clean the power button but I'm not sure if that would void the AT&T insurance, not going to try till I know I can get away with it without them knowing because if I can't fix it it's getting sent off for repairs.
EDIT: And sort of following captemo's suggestion I took a metal box, laid a hoodie over it for a bit of padding, then moderately bounced the phone on its power button side (without letting the power button be pressed/pushed, by letting it hang over the edge of the box) for a minute or so as if thinking the power button was stuck pushed in and I was trying to knock it back out, then put its battery back in and what do you know it turns on fine now. Weirdest way I've ever had to fix a phone, but hey it works now so the girlfriend will be happy.
Click to expand...
Click to collapse
Sort of is about right, glad you got it going. Many will complain about the button still clicking even though button is actually stuck. Many have cited some very simple sounding instructions for cleaning power button contacts with minimal deconstruction of phone. Using swab and alcohol. Run a search in q&a, sure you will get something.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I tried the button with no resolution. I just went ahead and jumped ship and bought Note 3. Thanks to everyone who tried to help out

[Q] Samsung Galaxy S3 won't turn on after so many ways (Literally dead)

Okay so I have my Samsung Galaxy S3 for about 2 years now and it's having a lot of problems for the past few months. At first it had the sudden death syndrome (when it suddenly shuts down and having that boot cycle on the Samsung logo) and now it's fine. But 4 days ago I was sleeping and forgot to charge my phone. When I woke up and plugged in the charger it was charging just fine. When the battery indicator shows 100% I tried to turn it on and nothing happen. Just nothing. I plugged in the charger back and still nothing. The screen was completely black. No vibrations. I tried to go into the recovery mode and I can't. I've googled some ways including taking the battery out, pressing the power button for a minute and put the battery back in. Still nothing. I've tried like ALL WAYS to turn it back on. I took my battery and put it in my sister's phone and it worked just fine. So I know it's the hardware problem and I know it's not the power button too because I tried to turn it on by using the charger (plug in the charger and pressing the volume down and home button) and still nothing. I don't know what to do because I have so many things in my phone and I don't want to do any factory reset (if possible) by sending it for repair. But if I still have some options please tell me otherwise I have to get a new phone although I really need my old phone back. Thanks.
saraanafisa said:
Okay so I have my Samsung Galaxy S3 for about 2 years now and it's having a lot of problems for the past few months. At first it had the sudden death syndrome (when it suddenly shuts down and having that boot cycle on the Samsung logo) and now it's fine. But 4 days ago I was sleeping and forgot to charge my phone. When I woke up and plugged in the charger it was charging just fine. When the battery indicator shows 100% I tried to turn it on and nothing happen. Just nothing. I plugged in the charger back and still nothing. The screen was completely black. No vibrations. I tried to go into the recovery mode and I can't. I've googled some ways including taking the battery out, pressing the power button for a minute and put the battery back in. Still nothing. I've tried like ALL WAYS to turn it back on. I took my battery and put it in my sister's phone and it worked just fine. So I know it's the hardware problem and I know it's not the power button too because I tried to turn it on by using the charger (plug in the charger and pressing the volume down and home button) and still nothing. I don't know what to do because I have so many things in my phone and I don't want to do any factory reset (if possible) by sending it for repair. But if I still have some options please tell me otherwise I have to get a new phone although I really need my old phone back. Thanks.
Click to expand...
Click to collapse
Does download mode work? If yes have you tried to flash a stock firmware?
Usb jig or repair centre, given the other problems you're best off getting a new phone.

SM-T560 charge/boot issue.

Hi,
I got hold of one of these tablets that appeared dead, left it charging overnight and it started without issue, the battery was at 67% at this point.
I then shut it down and held the Home + VolUp + Power to enter download mode as I wanted to install TWRP.
Nothing happened, but not only that, the tablet failed to boot again whatsoever. I took the back off and unplugged the battery, held the power button down for 30-40 seconds, reattached battery, still nothing, so I decided to leave it on charge for a bit more and try to figure it out later.
Later came along, and I picked up the tablet and for some reason pushed the home button 3 times and it displayed the battery icon, showing 100%, great!
It still won't boot though and I haven;t been able to reproduce whatever I did to get it to show the battery icon again.
I've tried every combination of holding down Home/VolUp/VolDown and Power that I can think of for different amounts of time and still nothing.
Had it plugged into the computer too and monitored dmesg for any signs of life and still nothing.
I'm thinking (but hoping not) that it might be a physical problem with the power button, but it feels fine when pressed.
Is there some magic trick that I don't know about that could help here?
Many thanks.,
g
EDIT: I have left it plugged in for a few hours and periodically the battery icon appears for a while (now at 99%), then disappears. Tried to switch it on with the power button while the icon is on the screen but no go, same with different button combos.

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