Quattro with Emergency Calls Only, Please help ! - Samsung Galaxy Grand Quattro

Hello All,
I have a Samsung Galaxy Grand Quattro (1 year old), which suddenly started showing "Emergency Calls Only" message with both SIM slots. No matter what SIM is used new or old or any provider it simply dont connect to netwrok. Other symptions are:
Singal strength is good.
Shows all available networks in manual search.
IMEI is valid and not stolen or spoofed. imei info shows everything alright.
In status shows Network = Unknown, Service State = Out of service
Things I have tried:
Factory reset, hard reset from recovery, data wipe etc.
CWM with custom roms like Trans-K and TransWin
Rooted and changed CSC type from INS to INU
Installed latest official firmware from SamMobile
But nothing helped till now. Please suggest what to do now. Service provide says problem is with your phone and SIM is perfectly fine works with other phones.
Thanks,

vpandey said:
Hello All,
I have a Samsung Galaxy Grand Quattro (1 year old), which suddenly started showing "Emergency Calls Only" message with both SIM slots. No matter what SIM is used new or old or any provider it simply dont connect to netwrok. Other symptions are:
Singal strength is good.
Shows all available networks in manual search.
IMEI is valid and not stolen or spoofed. imei info shows everything alright.
In status shows Network = Unknown, Service State = Out of service
Things I have tried:
Factory reset, hard reset from recovery, data wipe etc.
CWM with custom roms like Trans-K and TransWin
Rooted and changed CSC type from INS to INU
Installed latest official firmware from SamMobile
But nothing helped till now. Please suggest what to do now. Service provide says problem is with your phone and SIM is perfectly fine works with other phones.
Thanks,
Click to expand...
Click to collapse
SIM card problem reselect network take out sim and insert again

Related

[Q] not registered on network. Galaxy 2

Hi.
I have a big problem with my G2, and have tried many things.
It all started 2 weeks ago. I lost connection to my network.
I tried many things, and ended up giving it to a repair shop, in China, as I was there shortly. They put a new firmware into the phone, and a chinese SIM card worked.
I found an english version of the firmware, and asked them to update with that version, No problem. Everything worked well...but when I arrived back to Denmark, same problem. Not registered on the network.
Now I have tried many things, as Kies could not recognize the firmware version. I burned a 2.35 version into the phone with Odin, and Kies regocnized the version, and now updated to 4.03. Great, but ... I have the same problem. APN settings acc to my network provider. Oister 3 in Denmark.
I really have no idea what to do anymore. And I cant send it in for repair, as the flash counter says 10 times.
Is ther someone here, with a very deep knowledge in Logs etc, as I can send Logs if I am explained what to do.
The short time the phone worked, did I really love it.
And also the chinese SIM can not connect from Denmark.
I would prefer all Logs etc in private email, but if we solve it, I will poste solutions and results here.
Best of regrads
Morten
As for the counter, install and run triangleaway - it can be found in the SGSII section of XDA.
Check that the sim card works (try it on another phone) and borrow another sim card (on the same network). It is amazing how many problems like this are due to a damaged sim card or just not connecting correctly. I had a friend who took the sim card out to flash their Samsung Galaxy 3 and put in the sim card wrongly and couldn't make a call.
Can you copy your contacts to or create one in the sim card?
I doubt that it is a problem with the EFS folder, ie no IMEI number because it was fixed with a china sim, but it may be. Is the IMEI number you get from dialing *#06# 004999010640000 or different from the label under the battery? If so then you have a EFS folder problem. There is an app that may fix it - it requires root - * HERE *
Mobile network
Hi
Thanks for the reply.
A:
I can make, copy, edit etc contact directly at the simcard in the phone, and also copy, edit etc from Kies to the Sim card. And yes. It is the simcard I can do those things at. Double checked that it was somcard and not the phone memory
B:
Double checked the IMEI number again.
Label phone same as *#06#
Further information:
In the first day, I tried many many things to get the phone working.
I searched the internet a lot, and I found some kind of help. Like with IMEI check, I should type a code like *#xxxx# or *xxxx* Stupid as I was, I did not write down the code, and also did not safe the page on the internet, so I have no idea what code I wrote. I am sure it was something regarding Mobile network or CSC.
Reg Triangle away.
My phone is no longer rooted, as I try to have it in original mode, so its ready to send to repair, if needed. Triangleaway needs the phone to be routed, right ?
And will that not require an unsafe kernel ?
After resetting, then I suppose I need to install an original kernel again, and will that not make the counter go to 1 ?
Any other ideas ?
Regards
Morten
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Hi,
I got the same problem but different scenario
atifsh said:
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Click to expand...
Click to collapse
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Mobile network problem
Hi.
Please see my answers below
1: do you have a locked phone or unlocked. [carrier locked when new]
The phone worked before, and was not locked, but as I send a command to the phone, could I have locked it ? How can I check that ? And it does not give me any warning when I start the phone up.
When I try to make a call, it right away says: Dialling ...Call ended.
2: no network will be no signals at all, no phone call....
No mobile network. It is ONLY a problem with phone calls and reciving calls.
I have plenty of signal
3: no data will be you cant browse, send receve emails
Data is right now not working, WiFi works.
I cant get correct APN settings, as my provider sends this as system configuration to the phone, but cant recive it.
3A: My provided is named 3 Oister, and normally this provider is listed under Network operators. On this phone it is NOT listed. 3 Oister is using network of 3, and only network of 3 is listed.
If I pull down the menu from the topbar on the phone, it actually says 3 Oister, but 3 Oister is not listed under Network Operators.
On my other SG2, 3 Oister is listed in Topbar and under Network Operators.
I bought a new SG2 as well, and we are 2 persons using SG2 here.
4: counter can be fixed easy as now your on ics
How ? Can I do that without rooting and install different firmware ?
I do run ICS ver 4.03, updated by Kies.
In worst case, I will send the phone in for repair, but for sure, needs the counter reset.
Regards
Morten
Put a new firmware in the phone then probably wrong modem and CSC for your location .
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Rom counter for ICS use the search tool for the relevant post .
jje
Mobile network problem
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
regards
Morten
SG2Denmark said:
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Sim CSC Modem . Firmware .
Then your answer is hardware fault if above are ruled out as not a problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
Sorry i refuse point blank to search for someone else .
Neither do i have the relevant post bookmarked otherwise it would have been posted .
jje
Click to expand...
Click to collapse
SG2Denmark said:
Hi.
Please see my answers below
Regards
Morten
Click to expand...
Click to collapse
try this before you send for repair.......
get this stock for your network
http://www.hotfile.com/dl/149692036/21dfd27/I9100XXLPQ_I9100HTDLP3_HTD.zip.html
1: forget all your idea's do exact as i say
2: remove your sdcard
3: using cwm format system, cache, data, sdcard [system is a must]
4: remove battery / insert back goto download mode
5: flash the ROM you downloded using odin, after restart dont do any restores
6: wait for few minutes now dial this *2767*3855# [important]
dont restore any backups including titanium stuff.
if your phone works now put your sdcard back and do whatever now you want.
---------- Post added at 04:29 PM ---------- Previous post was at 04:24 PM ----------
Saisuay said:
Hi,
I got the same problem but different scenario
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Click to expand...
Click to collapse
next time start your own thread........ this time im helping
do as i posted for the OP but instead of his firmware download your country specific firmware.
seems as a modem issue but can be sim related.
Mobile network problem
Hi again
Followed the guide very detailed
3: using cwm format system, cache, data, sdcard [system is a must]
Wiped all data in System and also Wiped Cache, using:
Root the Samsung Galaxy S2 GT-I9100 running XXLPQ firmware and install ClockworkMod Recovery: CF-Root-SGS2_XX_XEO_LPQ-v5.3-CWM5.tar
Done with Super User Granted.
4: remove battery / insert back goto download mode
Done
5: flash the ROM you downloded using odin, after restart dont do any restores
Flashed with Odin 1.85 in PDA: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5
6: wait for few minutes now dial this *2767*3855# [important]
Done. Phone shows Factory Reset in big letters
dont restore any backups including titanium stuff.
Nothing restored.
Booted up, and automatic installed APK's
Same problem.
Only difference is that now the counter says 11 counts
But thanks for a detailed and well told possibility.
As I see it, the problem is connected to the standard the phone connects to the Mobile grid. As I told earlier, I made a stupid thing. I send a command with *#xxxx* in the phone, and I cant remember what code, and I did not save the page on the internet. I really think the problem is about a standard. That the phone is setup to a standard that the 3G net is not using in Denmark.
I can dump logs etc, if anyone can help. But I need to know how.
Regards
Morten
buddy your problem was.... network right? is it working now?
forget counter it will be fixed....later using triangle away with ics bootloader
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
if your phone now works fine with calls send and recieve, manually add the apn to get 3G.
Mobile network problem
Hi
Nope. Did not solve the problem.
Just ran Triangle away, and moved the Firmware: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5 to the SD card.
Will try now to install it by CWM
And then I give up. Will try to send it for repair ..... really a shame, as I really would have liked to solve it here
Cheers
Morten
Mobile network problem
Hi Buddy
It finds a lot of Networks, but cant connect to any of them
3 networks with 3G and 4 with 2 G
But not the Mobile network I need to connect to> Oister 3
My other SG2 finds that network without any problem
Cheers
Morten
I had the same problem too. At first I tought it was a rom issue, but it wasn't actually. I turned my phone off and removed and placed back my sim card and it worked.
Mobile network problem
Finished programming original firmware using CMW as source for Odin, after counter was reset to 0, and the pnone status is the same as before, but counter is 0.
So will try to send it in for repair.
Thanks to u all.
And SIM card has been removed several times, even tried with a different.
No luck at all
Cheers, and thanks again
Morten
Did you ever get to the bottom of this?
I've been using my phone in Brazil and now i'm in the UK, it's doing exactly as you describe.
...
How would you go about checking these?
Escy said:
How would you go about checking these?
Click to expand...
Click to collapse
Compare the IMEI that displays when you type *#06# to the IMEI printed on the label under your battery. They should be the same.
For your own sake, do NOT post what the IMEI under the battery actually is, whether it's the same as what's displayed when you dial *#06# or not.
As for checking IMEI blocking by the carrier, that should be obvious. Call your carrier.

[Q] Not Registered on the Network

Hi Guys
I updated my S3 to a small critical update, not 4.1.2 and it was a OTA update and now the phone will not make a call, it keeps displaying " not registered to the Network" but it has a data connection i am able to surf the net, I have checked and the phone is not blocked or on the blacklist or reported stolen but I had unlocked the phone via Unlocker.com a few months ago.No UK SIM i.e. (Vodafone Tmobile Three) will make a call through my phone
I have
Wiped Device to factory settings
Flashed a stock rom JB I9300 4.1.2
Flashed Custom Rom "I9300_Omega_v4.2_AOKP_Milestone_1_Jelly_Bean"
Flashed my Operator Rom back on
I have not backed up my EFS Folder and would not know how to
Reset flash counter
Now My IMEI number has changed but on the IMEI SV number, on the back of my phone the IMEI number ends with a ***** /09 but now I have flashed it ends with a /06 .... will that cause a issue, The long SIM number has not changed on the phone.
any suggestions please as I fear that if I send it off to samsung they will not fix as the IMEI SV number has changed and will charge me as they will sate it is out of warranty
Regards
The Great Wizard
I kindly suggest you to ask mods to move this to Q&A section.

[Q] Not registered to the Network

Hi Guys
I updated my S3 to a small critical update, not 4.1.2 and it was a OTA update and now the phone will not make a call, it keeps displaying " not registered to the Network" but it has a data connection i am able to surf the net, I have checked and the phone is not blocked or on the blacklist or reported stolen but I had unlocked the phone via Unlocker.com a few months ago.No UK SIM i.e. (Vodafone Tmobile Three) will make a call through my phone
I have
Wiped Device to factory settings
Flashed a stock rom JB I9300 4.1.2
Flashed Custom Rom "I9300_Omega_v4.2_AOKP_Milestone_1_Jelly_Bean"
Flashed my Operator Rom back on
I have not backed up my EFS Folder and would not know how to
Reset flash counter
Now My IMEI number has changed but on the IMEI SV number, on the back of my phone the IMEI number ends with a ***** /09 but now I have flashed it ends with a /06 .... will that cause a issue, The long SIM number has not changed on the phone.
any suggestions please as I fear that if I send it off to samsung they will not fix as the IMEI SV number has changed and will charge me as they will state it is out of warranty
Regards
The Great Wizard

Solved "Your SIM card does not allow a connection to this network"

Hello Everyone, I am using Samsung Ace s5830i and since yesterday I am not able to make any calls, when I try to call a number it says "Mobile Network not available" but I can see good signal strength and I am also able to use GPRS. In the notification area it says "Emergency calls only".
I went to Settings -> mobile networks, when I try to manually select my operator(TATA Docomo, i'm from India) i get the error "Your SIM card does not allow a connection to this network".
I have removed the sim card, inserted in another mobile, it works fine. When I try try to insert a sim card of some other operator into ace I get the same errors listed above.
These are the things that I have tried.
1. Removed the sim card, battery inserted them back and restarted the phone
2. Restored my Nandroid backup
3. Complete factory reset
None of these worked and still I get the same error.
Information regarding the phone:
Model- Samsung Galaxy Ace s5830i rooted with CWM 5.0.2.6
Android version - 2.3.6
Mobile network type - GPRS
Network- TATA Docomo
Signal Strength - -90dBm
Service state - Out of service
Mobile network state - Disconnected
IMEI - Unknown
I have called Network provider they say fault is with the phone.
Any help would be really appreciated...
Anil Kiran said:
Hello Everyone, I am using Samsung Ace s5830i and since yesterday I am not able to make any calls, when I try to call a number it says "Mobile Network not available" but I can see good signal strength and I am also able to use GPRS. In the notification area it says "Emergency calls only".
I went to Settings -> mobile networks, when I try to manually select my operator(TATA Docomo, i'm from India) i get the error "Your SIM card does not allow a connection to this network".
I have removed the sim card, inserted in another mobile, it works fine. When I try try to insert a sim card of some other operator into ace I get the same errors listed above.
These are the things that I have tried.
1. Removed the sim card, battery inserted them back and restarted the phone
2. Restored my Nandroid backup
3. Complete factory reset
None of these worked and still I get the same error.
Information regarding the phone:
Model- Samsung Galaxy Ace s5830i rooted with CWM 5.0.2.6
Android version - 2.3.6
Mobile network type - GPRS
Network- TATA Docomo
Signal Strength - -90dBm
Service state - Out of service
Mobile network state - Disconnected
IMEI - Unknown
I have called Network provider they say fault is with the phone.
Any help would be really appreciated...
Click to expand...
Click to collapse
you have lost your IMEI... u'll need to flash stock firmware via odin!
see this thread for procedure!
http://forum.xda-developers.com/showthread.php?t=1840645
Re: Help "Your SIM card does not allow a connection to this network"
Just for the knowledge, what may be the reason for losing imei and does flashing stock rom retrieve my imei.
Sent from my GT-S5830i using xda app-developers app
possible reasons are many...i don't know what files did you flash? (Rom/kernel/scripts)
Cronmod script is known to have this issue...did you flash this script?
Flashing stock rom with odin will give back your imei!
What's your ROM/kernel? and what scripts did u flash?
Re: Help "Your SIM card does not allow a connection to this network"
I am using stock rom. No i didn't flash cronmod script. I'm not sure but i think problems started after installing Online Nandroid backup tool maybe it has installed some scripts, i'm not blaming the tool it is fanastic app to make nandroid backups.
Let me flash custom rom, hope problem goes off.
Sent from my GT-S5830i using xda app-developers app
js2892 said:
you have lost your IMEI... u'll need to flash stock firmware via odin!
see this thread for procedure!
http://forum.xda-developers.com/showthread.php?t=1840645
Click to expand...
Click to collapse
Thank you so much, I have flashed stock firmware using odin, now everything is working on my phone.
Anil Kiran said:
I am using stock rom. No i didn't flash cronmod script. I'm not sure but i think problems started after installing Online Nandroid backup tool maybe it has installed some scripts, i'm not blaming the tool it is fanastic app to make nandroid backups.
Let me flash custom rom, hope problem goes off.
Sent from my GT-S5830i using xda app-developers app
Click to expand...
Click to collapse
thanks for this info..it might help others too!
it's always good to keep a backup of IMEI.. Use galaxy toolbox app on Google Play!
IMEI still lost
js2892 said:
thanks for this info..it might help others too!
it's always good to keep a backup of IMEI.. Use galaxy toolbox app on Google Play!
Click to expand...
Click to collapse
hi, My IMEI is still lost and I cannot connect to the network is there another way of sorting this out
rasmutu said:
hi, My IMEI is still lost and I cannot connect to the network is there another way of sorting this out
Click to expand...
Click to collapse
You can solve your IMEI problem with the guide in this thread:
http://forum.xda-developers.com/showthread.php?t=1968360
rasmutu said:
hi, My IMEI is still lost and I cannot connect to the network is there another way of sorting this out
Click to expand...
Click to collapse
flash stock kernel and everything will be okay..!!
imei problems occurs with me everytime i flash custom kernel..!
even if u are on stock kernel, flash stock kernel again..
give it a try !!
Flashing Stock Rom did not Work but the other method worked!
srt99 said:
flash stock kernel and everything will be okay..!!
imei problems occurs with me everytime i flash custom kernel..!
even if u are on stock kernel, flash stock kernel again..
give it a try !!
Click to expand...
Click to collapse
Hi I tried Flashing the stock Rom 3 times( I even Changed the Firmware to that of a Different Region) But nothing Worked.
So I used the fix IMEI GUIDE and Now I have my IMEI back, Thanks all the same
Anil Kiran said:
Hello Everyone, I am using Samsung Ace s5830i and since yesterday I am not able to make any calls, when I try to call a number it says "Mobile Network not available" but I can see good signal strength and I am also able to use GPRS. In the notification area it says "Emergency calls only".
I went to Settings -> mobile networks, when I try to manually select my operator(TATA Docomo, i'm from India) i get the error "Your SIM card does not allow a connection to this network".
I have removed the sim card, inserted in another mobile, it works fine. When I try try to insert a sim card of some other operator into ace I get the same errors listed above.
These are the things that I have tried.
1. Removed the sim card, battery inserted them back and restarted the phone
2. Restored my Nandroid backup
3. Complete factory reset
None of these worked and still I get the same error.
Information regarding the phone:
Model- Samsung Galaxy Ace s5830i rooted with CWM 5.0.2.6
Android version - 2.3.6
Mobile network type - GPRS
Network- TATA Docomo
Signal Strength - -90dBm
Service state - Out of service
Mobile network state - Disconnected
IMEI - Unknown
I have called Network provider they say fault is with the phone.
Any help would be really appreciated...
Click to expand...
Click to collapse
Just flash everything back via Odin, settle !
leezhijiang said:
Just flash everything back via Odin, settle !
Click to expand...
Click to collapse
Refer to post 6, i have already solved the problem. Anyway thanks for the reply
Network or sim card error
Please help me guys !!!! I have Samsung galaxy Ace 3.Sometimes it works everything fine but later while calling no hearing occurs and call ends automatically.While i tried to enter additional call settings it appears a box "Network or sim card error" and in notification bar its "Emergency calls only".I tried different sim cards but the result is same.Factory reset,Hard reset nothing worked for me.
Model number: GT-S7270 (not rooted)
Android version: 4.2.2
Mobile network type: EDGE:2
Signal strength : -83dBm 15asu
Not roaming
Mobile network state: disconnected
Please reply me soon!!!!
junkYardz said:
Please help me guys !!!! I have Samsung galaxy Ace 3.Sometimes it works everything fine but later while calling no hearing occurs and call ends automatically.While i tried to enter additional call settings it appears a box "Network or sim card error" and in notification bar its "Emergency calls only".I tried different sim cards but the result is same.Factory reset,Hard reset nothing worked for me.
Model number: GT-S7270 (not rooted)
Android version: 4.2.2
Mobile network type: EDGE:2
Signal strength : -83dBm 15asu
Not roaming
Mobile network state: disconnected
Please reply me soon!!!!
Click to expand...
Click to collapse
Not a right place to get technical helps , in regards of your ACE 3 issues ( Galaxy Ace S5830i Q&A, Help & Troubleshooting)
Please make it @ proper section

Unable to Register On network

Hi this is starting to really bug me now Im unable to register on a network I get signal bars but only get emergency calls only tried dfferent sim cards and reverted back to latest official stock to no avail any suggestions please
As per multiple identical posts .
First is your IMEI correct
Are your mobile network settings correct
sim card correct and tested
correct modem and csc.
jje
Check your IMEI number. Sometimes, when we flash custom ROM, the phone looses its IMEI number. If it's true, you must use an EFS backup to restore it.
Second solution : your mobile phone was blacklisted (if it was considered as stollen).
Network
Hi thanks for the reply I have been searching I've checked my imei in status and it matches details under battery compartment i'm still paying for the phone (pay weekly) so no reason it would be blacklisted ok just tried another different sim card on Vodafone official s3 stock rom and it registered hmmm im on talktalk which uses voda I know this sim works but i'll get them to send me a new one thanks for your time guys

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