Broken screen, any way to retrieve data? - Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot

Hello and thanks in advance for any help you can give me. As the tittle states I have a kindle fire HDX 8.9 WiFi and the screen is broken so I am unable to access the device and when I plug it into a Windows computer nothing happens (don't see it pop up in device manager or anything). Is there any way to retrieve the data? It is turned on as I can see it show up as a Bluetooth device when I scan from my phone but it will not connect as I can't use the touchscreen etc.. I bought another same device and wanted to transfer my old pictures and such over. Thanks again!

Mikehud1984 said:
Hello and thanks in advance for any help you can give me. As the tittle states I have a kindle fire HDX 8.9 WiFi and the screen is broken so I am unable to access the device and when I plug it into a Windows computer nothing happens (don't see it pop up in device manager or anything). Is there any way to retrieve the data? It is turned on as I can see it show up as a Bluetooth device when I scan from my phone but it will not connect as I can't use the touchscreen etc.. I bought another same device and wanted to transfer my old pictures and such over. Thanks again!
Click to expand...
Click to collapse
Unfortunately, 'no' if Windows does not respond when the device is attached. You may want to try connecting to a different Windows (or OS X) machine to confirm. Also try switching cables and plugging into different usb ports; avoid external USB hubs and USB3 ports on older machines. ADB (ie: line mode commands) is an alternate method but the lack of any response from Windows suggests you probably did not enable 'USB Debugging' from the Kindle settings menu when it was still working.

Related

[Q] Remove USB Mode Notification While Connected through ADB

Hello All,
This is my first post so here goes.
I simply need to get rid of the USB Mode notification when Nook Tablet is connected via USB to my Windows 7 PC so I can navigate device.
I have done a ton of research to get ADB working on the Nook and was having tons of problems with Windows XP and drivers. Moved to Windows 7 32-bit PC. Now I have Nook Tablet provisioned for USB Debugging and ADB sees the device. Now all I need to be able to do is plug the Nook Tablet into my PC via USB and not have the USB Mode notification appear. I need to be able to navigate the device while it is connected to PC via USB and recognized by ADB. Does anyone have any insight on how to remove this USB Mode notification when I plug my NT to my PC?
What I have:
NON-ROOTED Nook Tablet Software version 1.4.3
Provisioned for USB Debugging
ADB recognizes device and I can see it with no problems.
Thanks,
Maybe you can try this?
Well here goes a reply, since a lot of the questions are answered with rooted nt and that is why there is not a hole bunch of replies.
You could try sshdroid app, it said root is optional. No usb needed for this one. Hope that works for ya.:fingers-crossed:
p.s. Use terminal in winscp and type or paste your commands in the field. Make sure you exit the app corrrectly, you don't want the ssh service to be running when you are not using it.
zero2toy said:
Hello All,
This is my first post so here goes.
I simply need to get rid of the USB Mode notification when Nook Tablet is connected via USB to my Windows 7 PC so I can navigate device.
I have done a ton of research to get ADB working on the Nook and was having tons of problems with Windows XP and drivers. Moved to Windows 7 32-bit PC. Now I have Nook Tablet provisioned for USB Debugging and ADB sees the device. Now all I need to be able to do is plug the Nook Tablet into my PC via USB and not have the USB Mode notification appear. I need to be able to navigate the device while it is connected to PC via USB and recognized by ADB. Does anyone have any insight on how to remove this USB Mode notification when I plug my NT to my PC?
What I have:
NON-ROOTED Nook Tablet Software version 1.4.3
Provisioned for USB Debugging
ADB recognizes device and I can see it with no problems.
Thanks,
Click to expand...
Click to collapse
As Vector said, it's more difficult due to you not being rooted and on the stock OS. On ICS/JB you can simply change the storage connection type.
Have you tried just pressing the 'n' key? I don't remember myself, but it seems logical that since pressing Home on an Android phone when that screen pops up will take you back to the home screen that the 'n' key would do the same.
Why do you need to navigate the device when connected to your PC? What are you trying to do over ADB when not rooted? Most of the commands I'm aware of (while extremely limited) center entirely around typing 'su' as the very first thing you do. You must have root for that to work, though.
Jedi mind reading
Something that my significant other is still trying to teach me that I haven't fully grasp yet. I'm still at if you tell me to get you a "German Poodle" then I will get you a "German Poodle"
liquidzoo said:
As Vector said, it's more difficult due to you not being rooted and on the stock OS. On ICS/JB you can simply change the storage connection type.
Have you tried just pressing the 'n' key? I don't remember myself, but it seems logical that since pressing Home on an Android phone when that screen pops up will take you back to the home screen that the 'n' key would do the same.
Why do you need to navigate the device when connected to your PC? What are you trying to do over ADB when not rooted? Most of the commands I'm aware of (while extremely limited) center entirely around typing 'su' as the very first thing you do. You must have root for that to work, though.
Click to expand...
Click to collapse
liquidzoo said:
As Vector said, it's more difficult due to you not being rooted and on the stock OS. On ICS/JB you can simply change the storage connection type.
Have you tried just pressing the 'n' key? I don't remember myself, but it seems logical that since pressing Home on an Android phone when that screen pops up will take you back to the home screen that the 'n' key would do the same.
Why do you need to navigate the device when connected to your PC? What are you trying to do over ADB when not rooted? Most of the commands I'm aware of (while extremely limited) center entirely around typing 'su' as the very first thing you do. You must have root for that to work, though.
Click to expand...
Click to collapse
Yes I have tried pressing the n Key, no dice. I am trying to use screencast.jnlp to project my nook onto my PC monitor. Then show people how to use the Nook on a big screen. But when I am plugged into my PC USB port, this notification prevents me from doing anything on the device until I unplug the USB cable.
So I rooted my NT with Brianf21's root process. Thank You Brianf21! I thought these rooting processes were going to get rid of the BN operating system and turn it into a standard tablet. It did not and I was able to keep the BN modified OS and have another OS that looks just like a phone.
So I Tapped the Home icon in lower left hand corner(looks like 4 houses), selected Quick Switcher, then Selected ADW Launcher. This brought up a typical Android phone type home screen. I then pressed apps, scrolled to NT Hidden Settings and tapped it. I then selected Run ADB Daemon As Root/Turn Off Auto Mount For Session. This turned on USB Debugging and allowed me to get rid of the USB Mode notification while USB is connected to PC.
Issues with displaying nook screen on PC:
Trying to display nook screen on my PC with screencast.jnlp:
I'm trying to screen cast the nook's display screen with screencast.jnlp, I am connected via ADB and ADB sees the device. When I start screencast.jnlp is sees the devices but all I get is a white screen? I can click on the White screen and it selects whatever app or icon is in that part of the screen on the device and I can control my nook from my PC. I just cannot get the display from the nook to show on my PC. :crying:
Trying to display nook screen on my PC with Android Screen Capture:
ADB starts and sees device. I start Android Screen Capture and it sees device but I get nothing, just a Android green guy icon. :crying:
Is there anyone out there that has successfully displayed a Nook Tablets screen on their Windows 7 or XP machine? Any help is greatly appreciated.

Will reward if tested and solved - 2nd Kindle with Same Odd USB Issue

I just received another KFHDX 7" to replace my old one.
Here's the situation:
- 1st HDX couldn't connect to Home PCs. One running Windows 8.1, and the other running Linux / Ubuntu.
- Talked with Amazon support and did all the listed troubleshooting techniques they told me to follow (most likely online "Google-ing" with me on the phone).
- My conclusion I told them, from what I think the issue can be, is that either there is a physical issue with the connectivity inside the KFHDX, or that a file corrupted when the battery died that is used to have the computer communicate with the PC.
- Amazon support gave up and sent me a replacement KFHDX 7" with firmware 13.3.1.0 on it. "Woo-Hoo!"
- 2nd KFHDX rooted and ready to go.
- Connected to Home PC to transfer files. Worked just fine.
- Connected to Work PC to transfer files. Worked just fine.
- Go back home to transfer files using Home PC.. USB issue. This time the KFHDX is giving me a different error message: "USB Compatibility: Some computers require a free file transfer utility to copy files between the computer and your Kindle. If you need this utility, please open your computer's browser and navigate to kindle.com/support/downloads. Your computer's USB port is a low output power source that will slowly charge your Kindle while asleep and may not charge while in use."
- Mind you I tried using both the front USB port on my Home PC (Win 8.1), back USB port on my Home PC (Win8.1), same USB cable, and different USB cables.
- Went back to my Work PC and it gave the same error, then.. some how it worked!
- Decided "Maybe uninstall the Kindle from the Device Manger utility", which I did, and left back home.
- Connect to Home PC. USB error message on KFHDX 7" device.
Any thoughts? Opinions? Also I really feel that a file was corrupted. If so I installed SafeStrap and Recovered my KFHDX stock ROM. Still had the same USB connection error as before.
Any files to download to the KFHDX to replace an old one? Or can I edit it myself using ES File Explorer?
If solved, tested, and my device can reconnect, I promise to give lunch/beer money for the one that fixes the issue. Thank you.
If it is beyond fixing then I will return it and wait until Google announces their next Nexus tablet in July 2014. Maybe as a "hassle-free" holiday college present. And hopefully similar or better hardware when compared to what the KFHDX has.
I'll also try to talk to my network admin that might have the Work PC with some kind of software where it makes this connectivity issue happen. I can download files off a cloud but USB is much faster and convenient.
.
.
Issue was solved.
My steps:
- Open Device Manager on PC
- Look to see if the Kindle Fire HDX is listed as Kindle, as if it is a device choice (Could be in Portable Device, if so expand it and you should see Kindle listed underneath).
- Disconnect KFHDX from PC. The device listed as Kindle should disappear.
- On KFHDX go to Settings / Device / Enable ADB and turn that off.
- Reconnect KFHDX. If I remember correctly the PC's Device Manager utility will label it as an Android Phone. (If not then sorry I can't help there. My first KFHDX 7" was giving me a different issue that I couldn't resolve. Amazon replaced mine after I tried all the troubleshooting techniques they gave me. Therefore this helps for those having this similar situation.)
- Now update drivers on the "Android Phone"
- Then out of no where my device could communicate with the PC again.
Hope this helps someone if you were having the same issue.
Now to reward myself to a lunch and drink
H0B0onDRUGS2 said:
.
.
Issue was solved.
My steps:
- Open Device Manager on PC
- Look to see if the Kindle Fire HDX is listed as Kindle, as if it is a device choice (Could be in Portable Device, if so expand it and you should see Kindle listed underneath).
- Disconnect KFHDX from PC. The device listed as Kindle should disappear.
- On KFHDX go to Settings / Device / Enable ADB and turn that off.
- Reconnect KFHDX. If I remember correctly the PC's Device Manager utility will label it as an Android Phone. (If not then sorry I can't help there. My first KFHDX 7" was giving me a different issue that I couldn't resolve. Amazon replaced mine after I tried all the troubleshooting techniques they gave me. Therefore this helps for those having this similar situation.)
- Now update drivers on the "Android Phone"
- Then out of no where my device could communicate with the PC again.
Hope this helps someone if you were having the same issue.
Now to reward myself to a lunch and drink
Click to expand...
Click to collapse
lol always look in device manager for the device it will load as two devices ,,,one as mtp the other as kindle fire, android usb adb device

Android 6, Galaxy S6 remember allowed MTP connection

Hello all
I got a new Samsung S6 from work. for security reason, I cannot root the device (entrust and other software will not install)
since I got it, I am very annoyed by the fact that every time I connect the phone to my Linux, I have the following message when I want to access the files by MTP
allow access to device media
a MTP connection will be established to access the Data on the connected device : DENY ALLOW
Click to expand...
Click to collapse
is there a way to remember which connection was allowed or to remove once and for all this annoying message ?
thx
Dereut
Hello and welcome to XDA Q&A section of the Forum.
When you connect your phone to your pc, do you get any message in the status bar like "USB used for charging"? If not, go into setting (while connected) and click storage and USB and select MTP.
Hope that helped and hit "thanks" if it did .
thank you for your reply
my problem is not that I cannot connect. I have all the settings correctly done (or so it seems) and I have selected MTP. the issue is that the question to authorize the connection will pop up every time.
the device does not remember the previous authorisations.
example, if i connect to my Linux, then run a virtualbox windows, I have to redirect the USB to the virtualbox, but because it does not remember the authorization, it will disconnect and ask again if I agree, then I will have to redirect to virtualbox as it is seen as a new connection everytime. this in circle
also, I connect and disconnect the device from the USb all the time, everytime, I have to re-authorize the connection, it is getting old
Hi, without root, there is currently no way to automatically authorize a device (kinda stupid really) however with root there are a few ways to do it.
Kyronater said:
Hi, without root, there is currently no way to automatically authorize a device (kinda stupid really) however with root there are a few ways to do it.
Click to expand...
Click to collapse
Tell me more, every time I connect my phone I have to switch from charging to file transfer in cm13.

USB drive connection between Android and Windows no longer working in Oreo (v8)

Hi everyone,
I often transfer files between my Samsung S7 Edge and my Windows PC through USB cable. However, after (making the mistake of) letting it upgrade to Oreo (v8.0), this is no longer possible: connecting the phone via USB to my laptop only shows charging information in the swipe-down top menu, and I no longer get the prompt asking whether I want to allow access to the phone's contents. Consequently, the phone's internal&SD memory no longer shows up under Windows Explorer.
I've been searching for a fix/workaround for hours (thanks Google for this quality time!). Some of the things I've tried that didn't work:
- enable/disable USB debugging mode under developer options
- change "USB configuration" (under Developer Options) to "MTP" and to all other options there
- use a different USB cable and USB port on the laptop
- search for apps on the Play Store that can help with this (didn't find any that actually do the job)
Connecting Android phones to Windows laptops to access their internal memory through USB cable has (bemusingly!) been a problem with this ****ty OS as long as I can remember, so it doesn't surprise me that users are having to spend even more time now to get it to work again.
Any suggestions much appreciated!
longtalker said:
Hi everyone,
I often transfer files between my Samsung S7 Edge and my Windows PC through USB cable. However, after (making the mistake of) letting it upgrade to Oreo (v8.0), this is no longer possible: connecting the phone via USB to my laptop only shows charging information in the swipe-down top menu, and I no longer get the prompt asking whether I want to allow access to the phone's contents. Consequently, the phone's internal&SD memory no longer shows up under Windows Explorer.
I've been searching for a fix/workaround for hours (thanks Google for this quality time!). Some of the things I've tried that didn't work:
- enable/disable USB debugging mode under developer options
- change "USB configuration" (under Developer Options) to "MTP" and to all other options there
- use a different USB cable and USB port on the laptop
- search for apps on the Play Store that can help with this (didn't find any that actually do the job)
Connecting Android phones to Windows laptops to access their internal memory through USB cable has (bemusingly!) been a problem with this ****ty OS as long as I can remember, so it doesn't surprise me that users are having to spend even more time now to get it to work again.
Any suggestions much appreciated!
Click to expand...
Click to collapse
Hi friend just dial *#0808# choose MTP+ADB click OK and Reboot your device . Try to connect again with usb cable in PC . Good luck
Teddy Lo said:
Hi friend just dial *#0808# choose MTP+ADB click OK and Reboot your device . Try to connect again with usb cable in PC . Good luck
Click to expand...
Click to collapse
Thanks - I tried that, but I still don't see the phone's memory as a USB drive, nor any permission prompt on the phone once I connect it.
longtalker said:
Thanks - I tried that, but I still don't see the phone's memory as a USB drive, nor any permission prompt on the phone once I connect it.
Click to expand...
Click to collapse
Try to reinstall drivers ,uninstall all previously installed use USBDEVIEW tool .
https://www.nirsoft.net/utils/usb_devices_view.html
Before I do that, I should note that, when I tried on a different Win 10 PC, I get the USB drive back no problem, so the problem is Windows/PC-related, it seems?!
Turns out that, when using another USB cable, the phone is once again seen as a USB drive. I didn't think the cable could make a difference! Hope it helps others

[CLOSED] usb not recognized problem

Hello, I'm facing this problem from many years in my phone, i can't plug in my mate 10 to any pc, it always says usb not recognized,
all drivers installed correcly with hisuite , my cable usb is new,
i changed today the USB charging port of the phone at Huawei care service, and i reset factory the phone , still same problem.
I'm still having the same stock rom on the device,
is the "usb not recognized" problem can be a software problem in the phone? thank you for your experience.
chahine21 said:
Hello, I'm facing this problem from many years in my phone, i can't plug in my mate 10 to any pc, it always says usb not recognized
Click to expand...
Click to collapse
I'll try to help you but I'm not an expert, and yet I've had EVERY problem you seem to be speaking about.
a. I have had broken USB ports
b. I have had broken USB cables
c. I have had the USB drivers not install on Windows
etc.
Given I've had some of the same problems, I feel for you, so my first advice is to simply give up on USB for everything that you can.
Specifically, if you can turn on USB debugging and Wireless debugging in the Developer options, you can operate the phone over Wi-Fi using the Windows monitor, keyboard and mouse as shown in my screenshots below.
You don't need anything installed on Android to use these FOSS solutions on Windows to operate the entire phone over Wi-Fi as of Android 12 (which eliminated the need for an initial USB connection to establish the Wi-Fi connection).
In summary, I have had similar problems with USB where I've given up on USB and switched to operating Android over Wi-Fi and even mounting the entire Android file system as a Windows drive letter over Wi-Fi using free software.
a. adb
b. scrcpy
c. vysor
d. webdav
Use Windows Event Viewer to check for error messages on the PC.
If the problem is the PC it will likely show up there and give you more troubleshooting clues.
Thread closed at OP's request.

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