Hello,
I'm having some troubles with backups of WhatsApp conversations.
Some time ago I replaced a Nexus 5 with another one and I just copied the WhatsApp folder to the new device, so no problem meking the crypt7 database to work with the new device (I didn't copy the key file). Now I switched to an LG G3 and this time it says it's not able to recover the backup.
What could be the cause? The key file is generated depending on the model, the account (as it was with crypt5)?
If I got back my facry reset-ed Nexus 5 and I logged in with my account, Could I bring the right key file to the G3?
Thank you, I'm a little confused about WhatsApp encryptions.
Hello everyone!
I have a chinese Android, which however much I tried I have not found the name (I understand it is a problem). The fact is that it fell into the my hands a couple of months ago and couldn't resist to play with it. I think accidentally deleted some system files as root. Since then it doesn't synchronize any service automatically. Althoug as it's Chinese I can not synchronize the GPS (I'm from Europe). To say that I've tried everything so I have de following question:
System Restore is not going to solve anything because as I said I deleted root files (besides I've already tried). Would it be possible to reinstall my original version of Android in some way? Taking advantage, could settle a Western version with the European GPS settings?
Thanks in advance!
Any help?
help please
Greetings.
I'm having a problem restoring my messages using adb method in Nougat. I have done it before in CM12 and CM13 with no problems but since I flashed LineageOS 7.1.1, I had problems with it. First was the location. Before it was located in /data/data/com.android.providers.telephony/database. After googling around, I found a this thread. Turns out it was now located in /data/user_de/0/com.android.providers.telephony. So I go ahead and pushed my mmssms.db backup to that location but still my messages did not appear. Worse is my SMS app crashes every time I open it. Did a reboot, wiped cache/dalvik cache, tried to delete the *.db-journal files as mentioned in the thread but still no luck. I had to wipe the data again to regain my SMS app. I hope someone can help me. TIA
Bump
I have the same problem...
Yep same problem here. The /data/user_de location doesn't really seem to work either
Same problem here with latest Lineage on a rooted serranoltexx (Samsung Galaxy S4 mini LTE). I think something changed in the last update, but I don't understand whether it's Android's or Lineage's fault.
I give you more information, as it seems like a recent issue which troubles a lot of users - I found many similar threads, but no solution so far.
On my old Samsung S2 I was using the app SlightBackup (free, from F-Droid) to backup SMSs. However, copying the SlightBackup database (.xml format) on my new phone and reinstalling it there doesn't seem to work, so I decided to copy manually the mmssms.db file. Also in my case, the new directory seems to be /data/user_de/0/com.android.providers.telephony/databases (however, there is also a file called telephony.db which has a symbolic link in /data/data/com.android.providers.telephony/databases )
Still, my SMSs do not show up, and moreover the "contacts" app crashes. I tried deleting all the content of the folder and then the messaging app crashes (a full reboot restored the content, however, and the functionality of both apps with it).
Interesting to notice that all the *.db and *.db-journal files in the folder do not change size even if I send/receive SMSs, so I guess they are there just for compatibility, and do not actually store the messages. The "real" database is probably somewhere else, but I have no idea where to look for.
Help would be really appreciated. I'm willing to send 0.01 BTC to the first person who finds a working solution
P.S.: yes, I have also taken care of the filesystem permissions of the .db file, which is something not mentioned in any other thread I found, but important I think. In my case the .db file is 660 with owner radio:radio, same for the .db-journal but permissions 600.
P.P.S.: installing third-party apps to restore my SMSs is not an option in my case. I know about working apps in the Play Store but I don't want to use them.
P.P.P.S.: yes, my phone is rooted, and I am not using third-party messaging apps, just the default one.
Hello folks!
I'm from Brazil and this is my first post here, beside I have been using the forum to read and get information.
I have suddenly and without reason been banned from WhatsApp. I tried to contact support but the ban remains. They said it is unreversible.
I still have the phone and SIM Card where I used the app. I also have the Google Drive backup and the local backup
The local backup is not in the phone anymore. I have copied the files to my computer. Then I have reinstalled WhatsApp with another number and a new Database is in the phone.
I can not copy the databases files from my banned number back to the cell phone. It gives and error.
What I need is to read the messages / get the contacts from the banned number. I will use WhatsApp Viewer for this but I need the key
My phone is NOT rooted. I tried to use WhatsApp-Key-DB-Extractor-master without sucess
I woud like to know if there is any chance to retrieve the backup file, specially the key
Thanks a lot!
I'm struggling with something that never happened to me, I'm unable to restore my database to my recently upgraded Samsung J3 2016 - is running LineageOS 14.1 now
The phone was running stock Android 5.1.1, version J320FXXU0AQI1, nothing fancy here.
Made some research about what ROM to use and decided to upgrade to LineageOS 14.1, I'm really sick and tired of Google spying my steps, my contacts and the number of times i take a piss every day, and so on. Right now I don't have any Google account associated with the mobile (could this be the problem, since this is a custom ROM?)
Everything ran smoothly, backed up my contacts, call logs, SMS, pictures and the ENTIRE Whataspp folder. This method always worked fine on several phones I've upgraded or simple swapped equipment to a more up-to-date hardware. Everytime worked like a charm, restored logs, contacts and so on, in what it concerns to Whatsapp i simply moved the ENTIRE folder to the new phone (or upgraded phone), installed the Whatsapp app and is just straight forward for the app to ask me for a SMS code to activate the software and then asked me to restore my backed up database. It has been very simple so far, but not this time:
When it reachs the point to detect and restore my database Whatsapp states that can find one Database from 1970 (???? WTF) with 0 bytes, and after that it fails to restore my data (not strange, 0 bytes is no data). I've already tried earlier versions of Whataspp, tried different databases (there are 7 in my folder, i don't believe all of them are corrupted). I'm reaching 0 ways to explore. BTW, i dont use Google drive to store my backups because its enough for Google to know how many times i take a piss everyday, i rather have the backups with me, on my phone (thanks any way Google), but the files are safe in my desktop and on my phone for now, inaccessible so far but their're there.
Can any one point me some way to try to revive my database? Just a note, i have an older phone that still have Whatsapp there, i didn't erased it, maybe it's there something of interest for this situation?
Thanks so much in advance for everyone that can help, any hint can be helpful.
Update!
I've managed to get another phone, exactly the same, Samsung J3 201 J320F.
I've sent my whatsapp folder to the phone, signed in to my google account, installed whatasapp and, like 98% of the times my backup is ok and is restored. Now I have two phones:
1- one with Whataspp working fine (the one with Stock ROM 5.1.1 J320FXXU0AQI1
2- another one, the main phone, where i want to put my whataspp backup working but it simply doesnt work (previous post). Everything elese is settled and working just fine. Maybe whatasapp doesnt like Custom ROMs??
So, I'm sure that my backups are fine, right now I have access to anything that i may need i guess. I don't believe that Im the first person not beeing able to restore whataspp backups in LineageOS.
Please help
New developments.: I've installed Ressurection 5.8.5, the latest available for this phone. It runs ok, but Whataspp problem is still there, the backup is marked to have 0Kb, somehow Whataspp simple doesn't want to recover my backup if I'm using a custom firmware (I receive a warning about no support from them if I have problems at the beginning of the startup process).
So far this method didn't work (Whatsapp shows my Backup with 0Kb):
1) Copy your latest crypt 12 file to /sdcard/WhatsApp/Databases/
2) Install / Activate WhatsApp
3) WhatsApp will retrieve the key from their server and restore your backup.
I've tried this method that appeared to have some success in same cases. Followed everything but no luck, Whataspp detects a 0Kb backup also.
Meanwhile I still don't believe that I'm the very 1st person that this happens, I'm still very impressed with this. If the OP thinks I'm in the wrong Topic please feel free to move it to the right place, maybe there I'll have better luck.
Not that I have much knowledge in that direction, but the issue sounds more like it is about the file than Whatsapp itself. Maybe some permission issue? If you use a filemanager app like total commander, can it read the file fully? I found a topic that had 0 byte filesize issue and a simple reboot apparently fixed it.
musschrott said:
Not that I have much knowledge in that direction, but the issue sounds more like it is about the file than Whatsapp itself. Maybe some permission issue? If you use a filemanager app like total commander, can it read the file fully? I found a topic that had 0 byte filesize issue and a simple reboot apparently fixed it.
Click to expand...
Click to collapse
Hello musschrott, and thanks for replying.
I've tried moving the database file, erase it, changing it's name and the android system allows me to do it, i think the file itself is free to be read by Whataspp, but your other tip, the permissions in system made me google around (even more..) about it and I found here on XDA this. : "The privacy protection in the drop down menu and the permission in the app settings." (credits to LegoTechniker). On the privacy protection is all ON but in the Permission is all OFF and Whataspp nor the System ask me to turn it ON and it can result on whatasapp reading files with 0Kb from 1970.
I'll give a try but only tomorrow because the code/phonecall from Whataspp have a 48h delay and keeps increasing everytime I try a different method to solve this issue.
musschrott, thanks again!
tomalamix said:
Hello musschrott, and thanks for replying.
I've tried moving the database file, erase it, changing it's name and the android system allows me to do it, i think the file itself is free to be read by Whataspp, but your other tip, the permissions in system made me google around (even more..) about it and I found here on XDA this. : "The privacy protection in the drop down menu and the permission in the app settings." (credits to LegoTechniker). On the privacy protection is all ON but in the Permission is all OFF and Whataspp nor the System ask me to turn it ON and it can result on whatasapp reading files with 0Kb from 1970.
I'll give a try but only tomorrow because the code/phonecall from Whataspp have a 48h delay and keeps increasing everytime I try a different method to solve this issue.
musschrott, thanks again!
Click to expand...
Click to collapse
For everyone and specially those who helped (musschrott).
This has worked for me: giving full permissions to Whataspp in "Settings - Privacy" and in "Settings - Applications" worked like a charm, you have to do it BEFORE you start Whatsapp.
Best regards to everyone and thanks once more!
Make sure the WhatsApp backup file is in internal storage, and rename the backup file to msgstore.db.crypt.
After upgrading to LineageOS 14.1,install WhatsApp.When asked to restore from backup,choose the "msgstore.db.crypt" file.
mango9 said:
Make sure the WhatsApp backup file is in internal storage, and rename the backup file to msgstore.db.crypt.
After upgrading to LineageOS 14.1,install WhatsApp.When asked to restore from backup,choose the "msgstore.db.crypt" file.
Click to expand...
Click to collapse
Yes,
Those are the basic steps, but BEFORE running Whatasapp for the 1st time you have to give permissions in the system to Whatsapp because these are all OFF and the system doesn't ask to turn them ON when the permission is needed, simply presents you a file with 0Kb from 1970 and that's it. Again, you have to do this BEFORE the 1st Whatsapp startup and everything should run well.
Best regards
My issue is I gave full write permissions but then it goes straight to the Google Drive restore and does not show my local backup.
When I followed this by Rahil:
https://www.reddit.com/r/whatsapp/comments/np2zjp
"So today I finally fixed the issue myself
Click to expand...
Click to collapse
Steps: 1)make sure you rename the database as it should be.
2)Install whatsapp
3)Insert your number when asked
4)Use Otp/code
5)Then the app will ask you for google drive permission ,click allow/ok
6)Then the app will ask for contact permission ,simply deny this permission (very important)
7)Then the app will ask for storage permission ,hit allow (very important)
8)Then you will see your local storage behind the popup saying allow google drive and crap You will need to press add account and have your fingers ready for instant tapping between add account and instant tapping restore button ,and out of 10-30 times doing this practice, you will luckily hit restore button, I know this sounds confusing, And I can make a tutorial video if you want ,this works 100%
9)once it is restored ,you will still see app asking google drive option, don't click skip (this will reset the app ,leading to nothing restored) , So when the app is asking to restore from google drive, close the app right away (very important)
10)open the app ,and the app will ask you to set name ,set your name ,and you'll see all your backup"
Click to expand...
Click to collapse
It works but then it shows my local backup as 0k and from 12/31/1969
This is Driving me wild and now I have to wait 12 hrs to try again. Has anyone solved this ridiculous error?
dpoverlord said:
My issue is I gave full write permissions but then it goes straight to the Google Drive restore and does not show my local backup.
When I followed this by Rahil:
https://www.reddit.com/r/whatsapp/comments/np2zjp
It works but then it shows my local backup as 0k and from 12/31/1969
This is Driving me wild and now I have to wait 12 hrs to try again. Has anyone solved this ridiculous error?
Click to expand...
Click to collapse
Did you find a solution to this? I have the exact same problem