I am the proud owner of a TF201 that has been sitting unused for over a year because the internet stopped working after working fine for years. My WiFi shows connected with 4 bars but the wifi icon stays grey, not blue. I have put many hours into trying to get this thing to work. I have gone through all the posts on all the forums regarding various reasons and solutions for the grey wifi icon. I have made all the suggested changes to my home wifi to no avail. I have the same problem when connecting to my phone hotspot or any other access point. I don't think it's the hardware and I don't think the problem is with the wifi source. It has to be software on the TF201. So I tried all the fixes for the Android configuration and nothing worked. So finally, in desperation, I did a Factory data reset. I also went into recovery and did a data wipe. So then I boot to a new Android 4.1.1 and enter setup. I can select and connect to wifi but the google login fails because, again, no Internet. So I skip the google login and I am left with naked Android with no Internet. Then I decided maybe I could fix it by flashing a new ROM. But before I can do that I need a custom recovery. But before I can install that I need to unlock and root my TF201. So I finally get the Asus unlock tool installed and run it. Only one small problem, it won't work unless it can verify my google account across the Internet which, of course, is broken. So at this point I'm at a loss. Unless you guys can help me I guess I could sell if for parts on Ebay. I would really appreciate it if anyone has any ideas.
You say you have tried everything without actually saying what you have tried but when I have encountered this in the past the date and time has been wrong. I know it sounds stupid but did you check this ?
flumpster said:
You say you have tried everything without actually saying what you have tried but when I have encountered this in the past the date and time has been wrong. I know it sounds stupid but did you check this ?
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Click to collapse
Rather than stupid, it would have been brilliant if it only worked. I did try that already but thanks for the suggestion.
I didn't go into too much detail on what I've tried because, ultimately, I was wasting my time. The tablet is getting wifi. It is connected to wifi with 5 bars. The only problem is that they are grey not blue. I've read that blue means full two-way connection with google services and grey means no or partial communication with google. So I can go to the tablet now and select Settings, +Add account, Google, enter an account. It will say "this will take a moment" and then instantly comes back with "Couldn't sign in, Can't establish a reliable connection to the server." If I tell it to create a new Google account it asks for a "name"@gmail.com but rejects every name as "not available" no matter how random/long it is.
Nothing else appears to be wrong with this tablet. Its bone stock, date/time is set, wifi is connected.
Thanks to anyone that can help.
Fhantasm said:
Rather than stupid, it would have been brilliant if it only worked. I did try that already but thanks for the suggestion.
I didn't go into too much detail on what I've tried because, ultimately, I was wasting my time. The tablet is getting wifi. It is connected to wifi with 5 bars. The only problem is that they are grey not blue. I've read that blue means full two-way connection with google services and grey means no or partial communication with google. So I can go to the tablet now and select Settings, +Add account, Google, enter an account. It will say "this will take a moment" and then instantly comes back with "Couldn't sign in, Can't establish a reliable connection to the server." If I tell it to create a new Google account it asks for a "name"@gmail.com but rejects every name as "not available" no matter how random/long it is.
Nothing else appears to be wrong with this tablet. Its bone stock, date/time is set, wifi is connected.
Thanks to anyone that can help.
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Click to collapse
It's mad because what you are describing is the exact same errors that I had when the year was set wrong on my tablet. I also couldn't use browsers or anything because all the certificates were out of date.
I just had a quick google for your errors and the answers it brought up also said the date.
https://www.youtube.com/watch?v=0AJSFcWbJOk
I did find another thread as well which mentions editing the hosts file so it might be worth you taking a look here and see if there is anything you haven't tried yet.
http://forum.xda-developers.com/showthread.php?t=2083702
I've found that people are fixing the Google sign-in problem by editing the hosts file and commenting out the address for google's servers. However, you need to be rooted to do this. So does anyone know how to root a TF201 without the ASUS unlock tool? If that's the only way then I have a chicken-and-egg problem with no solution.
Can you ping the tablet from another computer/phone in your house?
Have you tried putting in a static IP and DNS instead of DHCP?
Related
Hi Experts,
Sorry if I sound a little crude and maybe a novice(I am), but I have been a Symbian user so far and finally decided to take the plunge to Android. I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here? Tried to use HTC Sync with my lappy, but no success.
Provider: Orange UK.
Connectivity: Wifi (No data plan on Sim)
Laptop OS: Win 7 64-bit (connecting usin USB cable)
I have read a lot of threads on xda and on the internet and tried quite a few things, but no success.
Thanks in advance,
Jag
Closing thread as there is another one though not for UK. Will wait for that to resolve.
jag_on_xda said:
Closing thread as there is another one though not for UK. Will wait for that to resolve.
Click to expand...
Click to collapse
i cannt access thro wi-fi
jag_on_xda said:
I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here?
Click to expand...
Click to collapse
I had the same problem, and some packet sniffing showed that Android tries to contact google on port 5228/tcp. Our work wifi firewalls non-standard ports, presumably this is why I cannot download from the market (Hangs forever at "starting download") or sign into gtalk over wifi. Switching to 3G data, everything works fine (though the Market stalls a lot).
I had an issue where it wouldn't accept my details unless I entered them in on the initial setup screen.
i.e. if I skipped past the "set up google mail" bit, and went back later, it didn't work.
workaround was reverting to factory install and making sure to enter my account details at the start (and I used wifi since I was in my home, so it should definately work)
It worked for me after i manually set the APN for my carrier.
Please same problem, HTC Magic 32B Ion 1.6, how can I do?
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Lennyuk said:
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Click to expand...
Click to collapse
All OK!
I did a wipe and all ok
How am I supposed to do this after a factory reset if I connect thru wifi, since I must first enable wifi radio and then put a password, so that means I would have to skip the "wizard" so that defeats the purpose of factory resetting everything... please help.
Solved
Logically, what you say is right, but practically it actually worked
1) after the factory reset, i get the google signin screen,
at that moment, my wifi wont be enabled.....but still i went ahead and entered the username and
password and clicked the signin button
as expected it throwed a message saying "it cant connect"
along with it it also said may be you are not on wifi with a
"connect to wifi button", which will take to the wifi screen where you can connect to wifi and it comes back to the google signin screen, where you login again....
.............there you go it signs in successfully now.
Hope this helps
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
mikko96 said:
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
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Click to collapse
Hi
I am facing the same problem with my device (Galaxy S2). I am able to surf web with the stock phone browser using wifi, but apps won't connect. Apps connect only through GPRS.
I was wondering if you were able to resolve the issue. Could you please help me ?
Anyone else has a solution to this problem.
My phone has the stock firmware, purchased the phone today.
Apps have never worked over wifi, but the browser works.
Cannot download anything on wifi, for that only my GPRS/3G works.
Please help
I have been using my desire for over a year and it has been great, but now I also have this problem of no market or google mail over my WiFi. I was going to do a factory reset and start again, but after reading the posts on this thread this may not resolve the problem.
Has anyone found a fix for this problem
I have this problem too. I doubt it's the manufacture deliberately use its stock sbf to stop people using wifi to save data bandage. So they can make more money with the mobile operators!!
http://forum.xda-developers.com/showthread.php?t=1281034
me too I guess
well i was having a similar problem(would connect to wifi, the browser worked but not the apps).in my case, i have my router setup with the dhcp server off(you have to assign an static ip address manually to every device you that you are going to connect to the router) i solved my problem by enabling the "use static ip" check box and filling all the information(ip address, gateway, netmask, dns 1 and dns 2)on the advance settings tab in wifi settings.
I've tried EVERYTHING under the sun to get this working.
Here's the deal, my current custom rom, Tesla coil GB is the only thing that lets me add a google account AND connect to Market. Actually, Vicious' MIUI rom works too, but that isn't useable for a phone.
I really want to use BAMF Forever or Cyanogen mod, but every custom rom I throw at my thunderbolt will not connect to the server.
I tried pulling the sim card out and using wifi to connect, I've tried turning on airplane mode and trying to connect, I've tried a factory reset... nothing works.
Getting an account added to the phone isn't the problem here, I can actually do that with the youtube workaround very easily, but even after I do that, every time I try and open the market app, I get an error that flashes up that says "server error" and nothing else, and then crashes when you hit "OK".
I've been sticking with my current rom for a long while because of this infuriating problem. I could really use any help possible. I'm starting to think my phone is defective.
So the problem only occurs with the market? Do other Google products work?
Sent from my HTC ThunderBolt powered by KillaSense 3.0
Yup, only market. Everything else works just fine.
After a quick google, i'm seeing some people saying they didn't have background data enables and it worked once enabled. If it is enabled, disable it, then re-enable it. Others said that worked. Good luck.
I'll give it a shot, as it's nothing I've came across on google for this problem yet.
http://bit.ly/tiTlTf
Sometimes its just different search terms. Thats where i found a ton of them for this. Good luck.
Hey Guys,
I just purchased a Prime 201 and am having serious issues that i was hoping someone could help me with.
After getting home i switched it on and let it go through the standard setup routine where i was asked for my google credentials and to connect to a wireless network. As part of this process an updated firmware version was detected and automatically installed (I'm assuming the update to jellybean)
Once this was complete i attempted to use the device but instantly started having problems with the playstore and connecting to certain web sites.
1. I can connect to the playstore fine but cannot download any updates or new applications. The downloading screen appears but downloads never actually start
2. Through the browser i can connect to certain websites such as cnn.com or microsoft.com and they work fine. Pages load quickly and all appears to be working as it should. However when i try to access sites such as google.com, yahoo.com or a number of other sites the browser just sits there and eventually times out giving me an error saying that the page is unavailable.
3.Gmail works fine and i can send and receive email without a problem
I have tried a series of cold boots and factory resets and still have the same problem. I tried creating a new google account and that didn't work either. I don't believe that its a problem with my router as i can connect fine from other devices including a nexus phone which has no issues with the playstore or accessing web sites.
I have made no mods whatsoever and this is a straight out of the box configuration plus the automatic firmware update. In settings it reports the android version as being 4.1.1 and the build number as JR003C.WW_epad-10.4.2.18-20121122
I've also tried clearing the cache from the apps settings and am running out of ideas fast !
PS: The only other thing that seemed odd is when i perform a a cold reset and select the RCK optioni just get the android robot error (red exclamation mark) I'm pretty new to all things android and wasn't sure if this was related to the problem or not
Any ideas would be appreciated as this is driving me crazy
Thanks
Chris
action2096 said:
Hey Guys,
I just purchased a Prime 201 and am having serious issues that i was hoping someone could help me with.
After getting home i switched it on and let it go through the standard setup routine where i was asked for my google credentials and to connect to a wireless network. As part of this process an updated firmware version was detected and automatically installed (I'm assuming the update to jellybean)
Once this was complete i attempted to use the device but instantly started having problems with the playstore and connecting to certain web sites.
1. I can connect to the playstore fine but cannot download any updates or new applications. The downloading screen appears but downloads never actually start
2. Through the browser i can connect to certain websites such as cnn.com or microsoft.com and they work fine. Pages load quickly and all appears to be working as it should. However when i try to access sites such as google.com, yahoo.com or a number of other sites the browser just sits there and eventually times out giving me an error saying that the page is unavailable.
3.Gmail works fine and i can send and receive email without a problem
I have tried a series of cold boots and factory resets and still have the same problem. I tried creating a new google account and that didn't work either. I don't believe that its a problem with my router as i can connect fine from other devices including a nexus phone which has no issues with the playstore or accessing web sites.
I have made no mods whatsoever and this is a straight out of the box configuration plus the automatic firmware update. In settings it reports the android version as being 4.1.1 and the build number as JR003C.WW_epad-10.4.2.18-20121122
I've also tried clearing the cache from the apps settings and am running out of ideas fast !
PS: The only other thing that seemed odd is when i perform a a cold reset and select the RCK optioni just get the android robot error (red exclamation mark) I'm pretty new to all things android and wasn't sure if this was related to the problem or not
Any ideas would be appreciated as this is driving me crazy
Thanks
Chris
Click to expand...
Click to collapse
When you say you just bought it and out of the box do yo mean brand new from a shop?
[QUOTE=flumpster;41629174it was a refurbished device from Asus with a 12month warranty
action2096 said:
it was a refurbished device from Asus with a 12month warranty
Click to expand...
Click to collapse
If that is a "stock" machine and you have not unlocked it etc then you should not have the dead android.
Contact Asus and get it swapped mate.
Hey All,
I'm experiencing a weird issue, and I'm hoping someone can help me out. Yesterday, I moved from Shanghai to an apartment building in Chicago. Internet is included in my new building--just need to provide your own router. I have a Netgear N600 router from a few years ago that I plugged in, and everything fired up properly and looked great. But I noticed that my wifi bars remained gray with no Google Services sync. I have a Nexus 7 and a Nexus 4, both rooted and running CM 10.1.2. The only mod I have on either is LTE enabled on the N4.
I hadn't used this router in over a year, so I did a factory reset and went through the setup wizard again. I also checked for a firmware update, but there wasn't one available. The reset didn't solve the problem. If I flip my wifi off on the N4, I immediately connect to T-Mobile 4G data, and all of my Google Services sync. When I turn wifi back on, I reconnect to my router, and my Google Services sync stops. I can force a per-app sync by going into Gmail, Google Voice, etc., but there is no background sync.
Any thoughts about what might be the culprit here? And suggestions on what I might to try fix it? I would appreciate any thoughts or ideas.
Thanks.
Okay, I spent several hours trying to troubleshoot this yesterday, and I haven't resolved the issue yet, but I think I've narrowed things down.
I tried a different router, and I had the exact same issue. I ran another factory reset on each router, and neither improved. Google services continue to work fine outside of my apartment. So I figure that has to indicate that the problem is in the service being provided by my building.
I called to see if this was a known and if there is a way to set things up to avoid the problem, and I was told that there is a firewall, and that they need the port number and protocol in order to allow access. Does anything know this information for Google services?
It doesnt matter if the symbol is either blue or gray. If you remain to have a good connection you can ignore the symbol.
mrjraider said:
It doesnt matter if the symbol is either blue or gray. If you remain to have a good connection you can ignore the symbol.
Click to expand...
Click to collapse
The problem is that my services are clearly not syncing. Gmail and Google Voice notifications don't come through unless I open the apps and refresh, for example.
I found a thread that listed TCP ports 5228 and 14259. I'm going to have those ports opened up to see if this resolves my issue. I'll report back in case anyone else ever experiences this problem.
Hmm it is weird.. Let us know what you can discover
mrjraider said:
Hmm it is weird.. Let us know what you can discover
Click to expand...
Click to collapse
TCP ports 5228 and 14259 were just opened up, and my wifi bars immediately turned blue on my N4. At the same time, I heard several notification alerts on my N7 in the bedroom.
Looks as though, if you have a firewall, those ports do need to be opened up for Google services to sync.
Interesting! Thanks for sharing
About 8-10 months ago.....maybe a little longer, my wife and I purchased two LG K7 (LG-K330) on the Family Mobile plan (T-mobile). I have had zero problems with my phone. My wife on the other hand is having some bizarre problems and she's blaming me for them. Here is a small list of some of the problems:
1. Being blocked from websites that she has been to on several occasions.
2. When going to a website, she will get either redirected or a screen saying 404 Error and one that states she does not have permission.
3. On Facebook, she has lost the ability to access all of her settings. Her "Sharing" configuration has changed and she can't set it back. And she's saying that she doesn't have the same amount of access that she had previously.. She says that sometimes she can't access links in Facebook and when she tries it bounces her right back to where she was.
She has been poking around the phones files and she claims that there are very similar file on my laptop computer. Now she thinks I am trying to limit her access and phone usage. For all I know, she has deleted something that needs to be on the phone. My question is has anyone experienced something like this before and if so, is it repairable? One more note on this matter. This is the fourth phone that this has happened on. The others were Samsung's.
Any help would be greatly appreciated because I can finally prove to her that I'm not smart enough to "hack her phone.
LG K7
Provider: Family Mobile
Model LG-K330
Android ver. 5.1.1
Security Patch Level: 2017-04-01
Build Number: LMY47V
Software ver. K33011g
Phone has never been rooted and has stock firmware. It has been connected to my laptop a couple of times to transfer photo's.
That's a bizarre problem to be having. But have you tried factory resetting it? Back up important files like photos beforehand. This honestly sounds more like a problem with the network than the phone. Have you been using the network? Make sure your DNS is correct and that your network isn't being limited.
Billybobjoe13245 said:
That's a bizarre problem to be having. But have you tried factory resetting it? Back up important files like photos beforehand. This honestly sounds more like a problem with the network than the phone. Have you been using the network? Make sure your DNS is correct and that your network isn't being limited.
Click to expand...
Click to collapse
I swear it's her doing it somehow. It happens to every phone she has used. I have done several factory resets and it hasn't helped. She used our wi-fi connection at home ALL the time. I'll check out the DNS and see if it's being limited. But I would think that I would be having the same problem as I use the network a lot too.
Hey Billybobjoe, I have some additional information that might clarify the problem. She says she cant reach "https" sites, she can only see part of her Facebook page, the permissions are growing and sharing is a lot worse. She says she can't really get to a "real" website(it says something about "there is no cache for the page". She also states that she can no longer change her privacy settings on Facebook and that she thinks her phone is heavily connected to Russian social media websites.
Does this help in any way? Thanks in advance for all your help in this matter.
Billybobjoe13245 said:
That's a bizarre problem to be having. But have you tried factory resetting it? Back up important files like photos beforehand. This honestly sounds more like a problem with the network than the phone. Have you been using the network? Make sure your DNS is correct and that your network isn't being limited.
Click to expand...
Click to collapse